# Page 14 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Xero the right Trust Accounting solution for you? Explore 3300 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3300)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 14 - Reviews of Xero

## Showing most helpful reviews

Showing 326-350 of 3300 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Mary C.  
Managing Director  
Hospitality  
Used the software for: I used a free trial

### "Great for accountants. Not great for individual start ups without a finance manager."

March 17, 2025

3.0

Trial use ended quickly because there are THOUSANDS of codes to wade through in set up. Clunky and difficult and assumes corporate not small business use. Hard to customise without spending many hours just setting up.

Pros

Standard for most people now. Complies with UK accountancy legislation. Accountants preferred system.

Cons

Cold, bland design, wooden functionality and lack of intuitive flow.

Review Source

WB

Waren B.  
Director  
Religious Institutions  
Used the software for: 2+ years

### "Xero An Organized Platform For Financial Reports"

September 23, 2024

5.0

It has been wonderful and amazing working with .

Pros

explains every report well and I find it easy to use.

Cons

works fine and I have no issues with it.

Review Source

WS

Will S.  
Sales  
Real Estate  
Used the software for: 1-2 years

### "xero recommended "

October 30, 2024

5.0

very happy with this software would highly recommend

Pros

very easy to use great for invoicing and account keeping

Cons

started affordable now more expensive over the years

Review Source

Morgan U.  
Owner  
Facilities Services  
Used the software for: 6-12 months

### "Great Choice for Accounting!"

November 22, 2024

5.0

Pros

Easy to navigate and very customer friendly!

Cons

Nothing I didn’t like about the platform

Review Source

MM

Mwanaisha M.  
Real Estate Advisor  
Real Estate  
Used the software for: 2+ years

### "My Review of Xero"

August 26, 2024

4.0

Pros

facilitates a wide array of online accounting tools such as invoicing, billing and financial management in one single integrated repository.

Cons

Mobile application lack some features available on cloud-based platforms.

Review Source

CW

Changli W.  
Administrator  
Oil & Energy  
Used the software for: 1-2 years

### "Useful but too expensive"

January 7, 2025

4.0

It's useful but overpriced. The upgraded version is slower than before.

Pros

Easy to use. Powerful in handling a lot of work.

Cons

Too expensive for small business. The new upgrade is worse than before.

Review Source

PW

Paul W.  
Managing Director  
Retail  
Used the software for: 2+ years

### "Easy to use"

September 4, 2024

5.0

Been with zero for almost 10 years and despite being offered other software for free have remained with

Pros

Easy to use while giving me all the data I require quickly

Cons

Sometimes the changes take a little bit of time to work out

Alternatives considered

[FreeAgent](https://www.capterra.com/p/122008/FreeAgent/)

Reason for choosing Xero

Liked the overall feel of the product and the ability to find things quickly

Review Source

TG

Toni G.  
Owner-Director  
Hospitality  
Used the software for: 2+ years

### "Very stable and reliable 'Point of Truth'"

September 10, 2024

5.0

We started using this in 2014 and this has just got better and better. very stable

Pros

So intuitive, stable and easy to use and integrates well with our other software.

Cons

Lack of inbuilt AI at the moment though I understand JAX is coming.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Unstable, unreliable and slow and not suited to our business needs any longer

Review Source

SM

Serene M.  
Head of Production and Development  
Retail  
Used the software for: 2+ years

### "Xero: Sophisticated Tool for AP, GL & AR Automation"

September 4, 2024

5.0

Pros

There is nothing daunting and time consuming like carrying out repetitive tasks. automates complex and repetitive accounting tasks.

Cons

The challenges which I was experiencing on the previous version were rectified automatically after upgrading.

Review Source

AN

Anoup N.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Xero is the best accounting package out there"

December 11, 2024

5.0

Great experience. Steep learning curve but have enjoyed it.

Pros

The wealth of features. There are so. many things you can do, so many reports you can run.

Cons

Sometimes complex for non-accountants. Some of the terms are more specific to accountants.

Review Source

AR

Arely R.  
Manager  
Management Consulting  
Used the software for: 1-2 years

### "The best app to save time "

October 26, 2024

5.0

I worked as a manager and I had to use this app and it was the best

Pros

It's very organized and consistent. I love how it helps be prepared

Cons

Nothing I love everything about it it is great

Review Source

EG

Edmond G.  
CEO  
Market Research  
Used the software for: Less than 6 months

### "Magnificient accounting software"

November 16, 2024

4.0

My globale experience with is positive

Pros

With , i Can manage my accounting tasks such as invoice management and expense reports in an organized way.it's complete and easy to use.

Cons

Integration with other software is a bit complicated.

Switched from

[Quicken](https://www.capterra.com/p/151854/Quicken/)

I switched from Quicken to because of its ease of use

Review Source

BA

Blak A.  
County director  
Marketing and Advertising  
Used the software for: 2+ years

### "Xero for accounting!"

September 17, 2024

5.0

is so intuitive and not only great for accounting but also it can keep track of budgets.

Pros

It allows us to handle all of our financial management needs in one spot.

Cons

is the accounting hero, nothing to dislike towards it.

Review Source

LC

Luciana C.  
Assistant Management Accountant  
Automotive  
Used the software for: 1-2 years

### "Xero Accounting system review "

December 5, 2024

5.0

Overall quite a good experience for our small business needs

Pros

Very user friendly, perfect accounting software for small businesses

Cons

Not the best for bigger and more complex business

Review Source

DT

Duncan T.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great accounting software"

October 30, 2024

5.0

Very good so far. I'm still learning the ropes and learning how to have my accountant involved. I love that I can have him access and check everythinng and that I can submit the bas nyself right from .

Pros

Easy to use once you've worked it out and their support is really good.

Cons

It took a while to get my head around it. I would love to have real time chat report - maybe available at a higher level - not sure. I get unlimited call backs which is great - not in real time.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

More advanced needs and to process GST more easily

Review Source

RK

Ruth K.  
Tuition Manager  
Education Management  
Used the software for: 1-2 years

### "Streamlined, Easy-to-Use Accounting Solution"

September 16, 2024

4.0

Very pleasant. The user interface is clean and easy to customize to your preferences and needs.

Pros

is an intuitive and user-friendly accounting software that makes financial management simple, even for non-accountants. The platform is easy to navigate, and Xero continuously provides training videos whenever new updates are launched, ensuring users can quickly adapt to any changes. One of the standout features is the ability to seamlessly integrate with external software. This allows actions like quotes and invoicing to be automatically pulled into Xero, streamlining workflows and saving valuable time. Overall, Xero offers an efficient, hassle-free experience, perfect for businesses looking for smart, integrated accounting solutions.

Cons

If a transaction is misallocated it can be tricky to get back to it in order to fix your mistake.

Review Source

AK

Allan K.  
Production Engineer  
Automotive  
Used the software for: 2+ years

### "Xero in Engineering Department"

September 17, 2024

5.0

Pros

allows me to create and send invoices to finance and accounting departments, mainly when we are buying new tools.

Cons

Even though I am a non-accounting specialist, I find zero flaws on mobile app.

Review Source

SM

Steven M.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Xero - Is it any good? "

October 2, 2024

4.0

overall i have had a positive experience and would consider using the software in future.

Pros

It has a good level of functionallity and features

Cons

I dont like the user interface as much as some other accounting software

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Xero

It was out clients preference over other software

Review Source

EG

Emily G.  
Leasing Agent  
Real Estate  
Used the software for: 1-2 years

### "Xero Software"

October 3, 2024

4.0

Overall, I can't stop using it. They are constantly upgrading their features.

Pros

I like how user friendly the software is for my small business.

Cons

I dont like that the price changes. It seems to go up every month.

Review Source

KP

Khevana P.  
CRM Lead  
Professional Training & Coaching  
Used the software for: 2+ years

### "Modern finance management"

September 23, 2024

5.0

is one of the best tools for managing business invoicing, payment, and finances. As data security is the most important thing, Xero was our first choice as we trusted the brand and tool. They have market-leading features and AI innovations.

Pros

Ease of managing the invoicing and ledgers

Cons

Nothing specific, this is one of the easiest tool for managing finances

Review Source

VR

Verified Reviewer  
CCO  
Telecommunications  
Used the software for: 6-12 months

### "Efficient invoice approval"

October 20, 2024

5.0

I approve invoices and in this role it works very efficiently

Pros

Efficient invoice approval process aids productivity

Cons

UI feels a bit old these days - not very modern

Review Source

EF

Ed F.  
Owner  
Insurance  
Used the software for: 1-2 years

### "Easy To Use Accounting Software"

October 22, 2024

5.0

I had a great experience using and would recommend it to anyone needing affordable, easy-to-use accounting software.

Pros

I like that is simple and easy to use.

Cons

I don't like that doesn't integrate with all banks.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

is more affordable for my small business

Review Source

JC

James C.  
Finance Manager  
Legal Services  
Used the software for: 2+ years

### "I recommend"

September 6, 2024

4.0

Generally no issues with the system and when set up properly it is a very useful tool for small businesses.

Pros

It has a lot of functionality and allows you to integrate many tools which enables you to increase your overall efficiency in tasks

Cons

There are some elements that are frustrating once you reach a certain size of business. Simple things like being able to export a full list of all your draft invoices to do a reconciliation.

Review Source

SM

Sarah M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Xero for business"

October 28, 2024

4.0

I am happy with the overall experience. Looking forward to additional iterations with more third-party partnerships/add-ons.

Pros

It was a simple to navigate interface. Easy to share information with clients and partners.

Cons

Not an intuitive program to use. Requires some level of understanding of similar programs before adoption.

Review Source

AA

Ali A.  
Semi-Senior Accounts and tax  
Accounting  
Used the software for: 2+ years

### "Xero - User experience"

September 16, 2024

5.0

it is amazing as I am able to perform opening VAT reconciliations easily by looking at VAT exceptions report.

Pros

Easy to connect with HMRC VAT portal to get live updates.

Cons

There is nothing which I can say I liked the least.

Review Source

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