# Page 33 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 33 - Is Xero the right Trust Accounting solution for you? Explore 3273 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3273)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 33 - Reviews of Xero

## Showing most helpful reviews

Showing 801-825 of 3273 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NE

Nigel E.  
Managing Director  
Management Consulting  
Used the software for: 2+ years

### "Great for small business accounts"

April 5, 2023

5.0

Very impressed indeed

Pros

Lots of great features, really easy to navigate around to complete tasks and regular updates

Cons

Templates for invoicing are a bit more difficult than they should be

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Reason for choosing Xero

Preferred the user experience

Review Source

Tom M.  
Business Owner and License holder - Plumber, Drainer and Gasfitter  
Construction  
Used the software for: 2+ years

### "Easy Accounting "

September 12, 2018

5.0

Shortly after starting with Xero i purchased a whole lot of shares in the company because i thought this program can only get better. I lost a whole lot of money, but thats because im a great plumber and turns out every one else already knew it was good. I wouldnt consider using any other program for my accounting, even if they offered it for free.

Pros

This makes the most boring subject in the world fun and easy. Bank feeds, reporting, single click reconciling, intergrations with all my other software, and so much more.

Cons

I have a couple of hobby businesses that I run on xero that are turning over very minimal figures. It would be nice if there was a gate way package that allowed you to run for (free or very cheap). ie, if your turning over less . I still use it though.

Review Source

Francisco S.  
Owner  
Program Development  
Used the software for: 2+ years

### "Solid platform but getting more expensive as days pass by"

July 19, 2018

3.0

IT was a the best bang for your buck 3-5 years ago. It's time to move on to something better.

Pros

Very simple UI. it's intuitive to use and it didn't take us long to understand everything the platform offers.

Cons

The platform is simple... yet it 'used to' work perfectly. The problem is that everything wasn't as dynamic or powerful as others platforms so Xero started to overhaul some features to make them better. The result? everything is now a new module that costs $$$/month/user. So what started as the 'best bang for your buck' is now as expensive as others. And after so many years probably there are more/better alternatives. Sort reviews by date because I used to consider xero a 5star platform but not anymore.

Review Source

najmus saqib S.  
Relationship Executive  
Banking  
Used the software for: 1-2 years

### "Review about Xero"

April 2, 2023

4.0

Pros

Great app. This app saves a lot of time and lets you avoid the hassle and time wastage. You can easily make invoices,bills and there is also a feature that helps you get notifications when you recieve payments. You font have to worry about the payment to be updated on the invoice . Its automatically works well

Cons

Customer support should be improved. Some updates are useless. Should work on email verification process also

Review Source

KM

Kirti M.  
Business Support  
Design  
Used the software for: 6-12 months

### "Good kit!"

August 11, 2021

5.0

Much better than the others, so much more control, made MTD a dream!

Pros

Ease of use, it is very intuitive, makes my day job easier.

Cons

Being able to invoice the same company using different contacts and PO numbers would be great.

Review Source

VB

Vanessa B.  
Corporate Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy and User Friendly"

July 12, 2023

5.0

Positive. Having used other similar products in the past, Xero is far more user friendly.

Pros

Xero is intuitive, simple to use and self explanatory.

Cons

There's really nothing I dislike about Xero.

Review Source

ousseynou D.  
Ceo  
Internet  
Used the software for: 6-12 months

### "A good accounting management tool"

September 5, 2023

4.0

I use this application to manage my accounting and billing and I'm satisfied

Pros

The application is simple and intuitive, no redundancy

Cons

I have no problems with this software, everything works perfectly

Review Source

JF

Jack F.  
Manager  
Construction  
Used the software for: 2+ years

### "Easy to use and easily integrates with Aroflo "

June 18, 2023

5.0

Easy to use and easy to learn

Pros

Arflo Integration and Bank Reconciliation

Cons

login in everytime, accidently closing the window

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

cost, product features and integration with AroFlo

Review Source

Graham L.  
Managing Director  
  
Used the software for: 1-2 years

### "Its pretty good"

February 7, 2018

4.0

Pros

Its easy to use and navigate around with. Im not a trained accountant or book-keeper but with some practice have become very proficient in using it. The ability to interrogate whats happened and correct mistakes is very good.

Cons

The API seems to have severe limitations. Why it is in 2018 that we need third party software to identify whats happening with our credit card merchant payments? Stripe and Xero are 2 of the biggest and supposedly cutting edge softwares out there and yet can't seem to find a way to talk to one another in a way that allows proper reconciliation. Between my book-keeper and 2 lots of software I probably spend x3 what the Xero subscription costs, just keeping on top of this very basic tedious task of reconciling stripe transactions. Totally ridiculous and enough to make me actively seek alternatives.

Review Source

Murray C.  
Training, training design and blended learning consultant  
Professional Training & Coaching  
Used the software for: 2+ years

### "Fully featured accountancy software - lets you fire your accountant!"

November 3, 2018

5.0

Using Xero, I was able to eliminate the need for an accountant entirely. As a micro-business, as long as you are diligent with the entry of your receipts and invoices, Xero gives you all the information you need to file your own accounts. Filing the accounts takes about 20 minutes, and saves you £500-£1,500 in accountant's fees, which more than pays for the software.

Pros

Huge range of features Highly-responsive UK-specific support (Xero is Australian) Well populated, searchable knowledgebase Support videos Payroll add-on Creates VAT reports with xero effort, and files them directly to HMRC with a single click

Cons

Unreconciling transactions can be a bit of a faff Reports are not very customisable, although there is a wide range of configurable standard reports

Review Source

MS

Michaela S.  
Senior HR Business Partner  
Human Resources  
Used the software for: 2+ years

### "Highly recommend Xero"

May 25, 2023

5.0

The benefits are endless - tracking business accounts, reviewing invoices and customer accounts

Pros

Product is easy to use, integration into business processes was fast and straight forward - from start to finish easy to get up and running

Cons

There is nothing about Xero to complain about, the Xero product is the best I've used yet - it's also easy to teach others how to use

Review Source

BB

Bill B.  
Owner  
Information Services  
Used the software for: 1-2 years

### "Complete true accounting online"

August 17, 2018

5.0

Prior to Xero I was using a PC-based app. It lacked any connectivity and all data had to be manually imported and exported. I needed to automate as much of my day-to-day business operations as possible, and Xero was a big part of that. It integrates with my CRM and time-tracking app, and takes in my online payment processing. Reconciliation takes a minute or two every couple of days. It has enabled me to reduce my after-hours office time significantly.

Pros

Xero is a new-generation online accounting app built from the ground up for online usage. The interface is mostly intuitive and easy to navigate. The underlying framework is true double-entry accounting with all the power that provides, but you don't have to go there to get daily work done, as a rule. There is a vast array of integrations available to add leverage to your company dataflow. Support is good and rarely needed. The app is very well documented and supplies detailed help articles for most operations.

Cons

The pricing is not bad but I feel it is a little high for a one-person business. They offer a time-tracking add-on but it is an additional 50% of the app cost per month, and this is a feature many competitors throw in for free. Like all web-based apps, your enjoyment in using it will depend in part on the quality of your internet connection.

Review Source

Deyna R.  
System Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "An efficient financial tool"

February 27, 2023

5.0

It is recommended because it has allowed all business movements to be recorded in financial functions, it is quite easy to use and secure

Pros

What I like about this tool is its operation, it facilitates financial work procedures with even bank procedures, allowing it to register the financial process within the organization. It is usually a system implemented mostly by accounting industries, but with its billing procedures there are no limitations

Cons

The system can be deployed well in any company, it allows operations and calculations as well as more accurate records, a tool that in terms of negatives does not have many

Review Source

GM

Godfrey M.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Xero is the best accounting software "

June 30, 2022

5.0

Pros

The invoice sharing and xero network are absolutely amazing features. Was easy for my business to adapt xero

Cons

I would appreciate if xero will intergrate with more tax authorities and financial institutions to streamline the process of taxes and payments in one place.

Review Source

JG

Jonathan G.  
Accounts  
Computer & Network Security  
Used the software for: 1-2 years

### "Xero Professional Accounting software"

June 30, 2023

5.0

Pros

It’s easy to use and the best part is that it’s available on any platform.

Cons

It sometimes lags and slows down and can only be used on internet.

Review Source

BMN

Bongani Meshack N.  
Senior Admin Clerk  
Fishery  
Used the software for: 6-12 months

### "The amazing Xepo soft "

February 9, 2024

5.0

The Xepo Accounting software its really a world class service

Pros

The financials recordings are so professional

Cons

I didn't notice anything that I would like leasr

Review Source

TC

Tobi C.  
Business Development Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Xero for small businesses"

November 16, 2022

5.0

Overall happiness all around. For what you spend and get its perfect.

Pros

It's easy to use, and not complicated and anyone in the team can jump right in and get invoicing and billing tasks done

Cons

Limited functionality when it comes to native integrations with other software. You need to build on more. Would be much easier if they accommodated more functions natively.

Reason for choosing Xero

Voted better by the team

Review Source

DK

Daniel K.  
Director  
Construction  
Used the software for: 2+ years

### "Xero why use anything else"

March 21, 2023

5.0

Its a great help for the business

Pros

Profit and loss reports, purchase orders and invoicing

Cons

Reports on purchase orders, there isnt a feature for thid

Review Source

MB

Mike B.  
Director  
Human Resources  
Used the software for: 2+ years

### "Xero review"

February 14, 2023

5.0

Excellent. Never had any issues. My colleague who is a technophobe loves it as well.

Pros

Easy to use and links to bank account seamlessly. Can do payroll, invoicing and expenses on the system.

Cons

There isn't any bad things. In fact if you do have issues there are tabs you can tap on that lead you to a way to overcome it.

Alternatives considered

[QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Reason for choosing Xero

Easier to use

Review Source

TS

Thomas S.  
Design Lead  
Design  
Used the software for: 1-2 years

### "Simple and streamlined accounting software"

July 22, 2023

5.0

Pros

The quoting and invoicing tools are powerful, straightforward, and have enough depth to allow for power use if wanted. You can use it alongside inventory/stock or with custom items, which means its flexible for a lot of different businesses or situations.

Cons

The process of saving and sending invoices or quotes isn't always clear. For example, you have to click 'SEND' to start writing the email that sends it - only once you've written that email and clicked send \*again\* does it actually get sent.Design options are there and powerful but not always easy to adjust or find when creating items.

Review Source

LR

Lisa R.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great for Small Business"

October 9, 2019

5.0

Really great to date. No major dramas or I would have changed by now.

Pros

As my business started to grow, I needed an accounting package that would be simple to use and help me to generate reports easily for the ATO, payroll, etc. Numbers are not my 'thing' so I relied on my accountant to suggest a package which ended up being Xero. I really have not had any trouble working out everything I need to do. Coding expenses is easy, generating BAS and Super reports is also simple. Anytime I have a problem, I contact my accountant who just walks me through the process. Fantastic.

Cons

The only thing I've found difficult is trying to do payroll via the app while travelling. I don't believe it is set up for this but I could be wrong (ie must have access to the full program to process pays). I know there is a lot more functionality available as well, but I haven't had time to play around with it all and I think it can be a little overwhelming if accounting doesn't come easily. In saying that, the software is very user friendly.

Reason for choosing Xero

my accountant recommended

Review Source

EW

Elaine W.  
Founder  
Accounting  
Used the software for: 2+ years

### "Best cloud accounting software available for small business"

September 3, 2021

5.0

Pros

No fuss multi currency functionality, stability of product (in all three years I've used product, it has only been down once and issue was fixed quickly), integration with apps This is the product I recommend to clients looking for av cloud accounting software

Cons

From perspective of an accountant, would like to be able to see which accounts were debited and credited on a transaction

Review Source

JA

Joana A.  
Disc jockey  
Media Production  
Used the software for: I used a free trial

### "Cloud-based accounting software "

June 21, 2024

4.0

Pros

It can easily access from anywhere, anytime, with real-time updates.

Cons

The Price is higher compared to some competitors, especially for advanced features or additional users.

Review Source

Kristi J.  
Account Executive  
Computer Software  
Used the software for: 2+ years

### "Xero is superb alternative of QuickBooks"

December 2, 2018

5.0

Xero is no doubt an amazing accounting program. Overall I would say this is comparatively an online mobile app. By having this software one can have complete command over his business. Furthermore it reduces errors, save money as well as time. I love Xero.

Pros

I like everything about Xero. It is the most authentic and reliable cloud based software. There is availability of of the interesting option of manual or automatic accounting that looks more helpful. This software is equally helpful for all kinds of businesses whether it may be small or medium sized business. It consists of a lot of multiple functions that saves our time. It is extremely easy to use with very good user interface. Bookkeeping has become even more easier through this as well as our accounting fees has considerably reduced.

Cons

Although it is the most perfect software but one of the complaint is that it lacks telephone support and there is no option of calling back due to which one has to rely on emails and people may get late responses. Moreover, the issues take long time in resolving.

Review Source

AT

Alan T.  
FD  
Public Relations and Communications  
Used the software for: 2+ years

### "Highly recommended for startups"

March 9, 2023

4.0

Good. I'd recommend it to my clients

Pros

Ease of implementation, easy to learn, integrations are endless

Cons

The expense function needs reworking. It's hard work and duplicates work

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Xero

Cheaper and easier to implement + better integrations

Review Source

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