# Page 35 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 35 - Is Xero the right Trust Accounting solution for you? Explore 3269 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120109/Xero/reviews --- Xero 4.4 (3269) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 27th, 2026 # Page 35 - Reviews of Xero ## Showing most helpful reviews Showing 851-875 of 3269 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JA Jenny A. Senior Business Analyst Financial Services Used the software for: 2+ years ### "Incredible accounting tool" March 19, 2023 5.0 Pros I really like it’s reports, the way the information is organised, easy to use, well structured and detailed. Cons It is a really robust tool I don’t think I have found any issues with it Review Source MZ Muhammad Z. Accountant Accounting Used the software for: I used a free trial ### "Xero review" August 7, 2023 4.0 Pros Xero is a very user friendly accounting and bookkeeping software and small business can easily use it and manage their business. Cons Xero is very generic and simple to use it is more beneficial for small business but organisations with wider pools and more complex accounting do not use it Review Source SW Sophie W. Accounts assistant Accounting Used the software for: 2+ years ### "Xero is great!" December 7, 2020 5.0 Xero is great. I use it every day and always recommend it to my clients as it is the easiest software for someone to pick up as it is simple to use. Pros It is easy to use and really simple to navigate around the software. Clients pick it up so easily Cons There is nothing i dislike. What i least like would be that sometimes it does not link to paypal how i would like it to. Review Source sara S. Manager Account Used the software for: 1-2 years ### "It is no doubt fantastic and great software that reduced my accounting fees in a best way." July 26, 2018 5.0 Pros Xero is the superb online software with cloud based.It consists of very excellent features. This software is no doubt a dream for small medium sized business. Among all the accounting softwares, this software is the most intuitive and easiest one. Its interesting features that includes record and find, repeating bills, bank rules really saves time and fascinates others. Cons A few of the cons is that this software is quite expensive so that people have to face difficulty while buying this software. Another con of Xero software is that in this software telephone support is not available. Also it lacks call back option even due to which one has to rely on emails that takes long time response from people. So it causes hindrance for the users sometimes. Review Source VR Verified Reviewer Sr Manager Management Consulting Used the software for: 6-12 months ### "Herramienta de facturación y contabilidad en la nube" September 1, 2023 4.0 Pros Plataforma muy fácil de usar e intuitiva, permite conectarte con distintos bancos y aplicaciones como Stripe para centralizar la facturación del negocio. Cons Me parece un poco caro en comparación con sus competidores si no necesitas una gestión compleja. Review Source VR Verified Reviewer Office Manager Used the software for: 2+ years ### "Solid accounting software for a small business" March 19, 2018 4.0 Great overall financial management for our small business. Easy to approve and share transactions, and to see a road map for our financial future before our accountant gives us monthly reports. Pros Easy to create invoices, match transactions between Xero and your bank, and simple to view your daily balance. Invoices look professional with logo and custom business information, and you can email invoices to clients directly from Xero. You can also use their payroll portal, but we don't use that particular feature. Xero also connects with Stripe, our credit card processing company, and automatically handles the processing fees. We appreciated how easily it integrated with Stripe. Cons It's very easy to duplicate transactions, or to create invoices and bills within the wrong month. After doing so it's difficult to find the transactions and to delete them. I'm very savvy with software and spreadsheets and it definitely surprises me when my accountant contacts me to ask me about a transaction that appears to be a duplicate. Review Source Nade K. Speaker Relations Manager and CEO assistant Events Services Used the software for: 2+ years ### "Xero works like magic once you learn their tricks" June 30, 2020 5.0 9 out of 10. I used it for more than 3 years. I am used to it and know many of the details of the functionality. I feel confident and secure using the tool. Pros The easy way to change the invoice templates - which is very important from accounting point of view - especially when you work in the event business on a worldwide level and need to create different templates, depending in which country you will have the event (diff accounting and VAT rules apply). Cons When I worked with it, there wasn't easy way to see if a bill is reconciled automatically (had Singaporean account) - the accounting team needed to reconcile them manually. Review Source GD Gareth D. Director Financial Services Used the software for: 2+ years ### "Xero means Xero work for you" August 4, 2023 5.0 Very good and simple to use Pros Can link up with other apps like Mile IQ & Dext to automate more and keep track Cons Price is getting expensive nor they ahve increased from £33 to £40 pcm Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Xero Like the feel of it better seemed more high end Review Source NiN N i N. Content Writer Writing and Editing Used the software for: 6-12 months ### "Positive review about Xero" November 5, 2022 4.0 It has numerous features related to accounting. The software is a bit complex but effective. Pros Its financial reporting four are my favorite. Cons I haven't used all its features, so I can't say anything like that. But I like all the features I have used. Review Source Maria S. Accountant Accounting Used the software for: 1-2 years ### "Powerfull cloud-native software for businnes operations" May 5, 2021 5.0 Pros Xero provides multi-currency facilities which enable transactions based on customers' local currency. Moreover, a customizable dashboard always comes in handy for long-term software audition. Cons Generally, I enjoyed most of the software features, except compared to other accounting apps, Xero lacks instant customer support. Review Source Kelly M. Accounting Used the software for: 1-2 years ### "My business couldn't run without it!" September 11, 2015 5.0 I am a Xero Certified Advisor, and Xero is the main software that I use for my clients and support! I started using Xero when I started my business E-Accountant in 2010 and stumbled upon it by chance and it was the best thing that ever happened to me! I find it very easy to maintain my clients accounts with, and I also train small business owners/staff on how to use Xero in the most effective way for their business needs. I find that everyone that uses or that i have trained how to use Xero is able to pick it up very easily and quickly. The other thing that I love is the fact that there is continually improvements and upgrades to the app without having to do anything yourself. They also listen to what the users of Xero want in the Xero and will try to implement. No business can operate without a good accounting software. Pros Bank Feeds - makes the bank reconciliation easy & quick Integration with 3rd party apps Access from anywhere anytime Access the same file as clients Easy to use Constantly upgrading with automatic updates In built payroll Automatic superannuation payments Cons If your internet connection is slow - Xero will be slow If you have an online store with a high volume of sales through PayPal - don't use the PayPal feeds they aren't reliable Payroll is basic - you can't do ETP's Review Source VR Verified Reviewer Director of Business Development Marketing and Advertising Used the software for: 2+ years ### "Hands down the most flexible accounting platform." September 5, 2019 5.0 It's been years I've been using the platform, it's often been a go-to for business growth. I wouldn't hesitate this platform from everything to independent designers to full fledged agencies. Pros This is by leaps and bounds the strongest, most efficient accounting software on the market. I've been using it on multiple businesses over the last five years and have seen the company, support and offerings explode. Cons The interface and visuals for estimates/quotes needs a lot of work. It's very basic and cannot be customized. Looks like something came out of 2002. Wish they would offer more customization and exporting really nice PDFs. Review Source RM Reina M. Nurse Accounting Used the software for: 2+ years ### "Easy to used for accounting software " August 18, 2022 5.0 Overall it great Pros It easy to used accounting software for just like me with small business. Its integration with bank feed to reconciled account easy and quick. Cons Costumer support sometime have delay responding to inquiries Review Source VR Verified Reviewer Junior Accountant Used the software for: 2+ years ### "This accounting software is excellence, I've been using this software for about 3 years ." March 27, 2018 5.0 it easy to use but I cannot use it with my big client. Pros This accounting software is very easy to use, everything that you need click or to do have a reminder or noted to lessen the mistake if the user is not an account. The best of it they lock the old chart of account so the past entry would not change. Cons Since not everything were perfect this accounting software needs improvement such the management report since for the template is not good at all and when it comes to Manual Journal I keep on wondering why there is a lot of reversal. Anyways this software is not recommended for manufacturing. Review Source DF Daniel F. CEO Used the software for: 2+ years ### "Really not as great as it should be for the high price" December 3, 2017 3.0 Cloud accounting that my accountant enjoys more than I do! On the plus side, my team can enter expenses on the move, albeit in a clunky way. Reconciliation and bank feeds are well implemented. Pros Robust accounting software which has been customised to individual country accounting systems, which is a bonus because many are specific to one location. My accountant is happy working with Xero and so that makes our working relationship easier, especially being able to do remote check ups and ledger corrections. Automatic bank feeds are well implemented. Cons User interface is slow to get around, could do with being a modern single page app really. No native versions for desktop, even though it is the sort of application you need to move around fast and enter a lot of data into. Mobile apps are clunky and not very task driven. Data entry could be smoother. Receipt functionality is half baked. Why can't it trim and optimise receipt images like popular scanning apps do? The file upload area is hugely annoying to use, needing a tedious preview process to see what the receipt is but not allowing data entry at the same time. This effectively means you have to have a look and remember what is on your receipt. Servers feel slow, not helped by old multipage form style design of website. Needs to be a progressive single page web app badly. Review Source RB Roy B. Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Xero to hero" September 22, 2022 5.0 Very good overall. Has been a life changer for me not needing the 3 month grind to prepare accounts Pros Compared to previous digital accounting packages I have used it beats all. Cons problems with renewing bank feeds & when they fail having to create the transactions manually Review Source CG Cristina G. Owner- Chief Number Cruncher Accounting Used the software for: ### "Xero- Beautiful accounting for both the business owner and accountant" August 10, 2014 5.0 As a small business owner and accountant, I have tried many accounting softwares. I was a Quickbooks Pro Advisor for five years and relied heavily on an expensive and inconsistent server to share data with clients. A forward thinking, tech savvy client mentioned Xero to me a few years ago and I blew him off. I have seen accounting software try to compete with Quickbooks and many have failed. I was afraid of ditching the my current method of working with my clients, because I didn't want to have to deal with the struggle of switching software, only to have to do it again after the business tanks or bugs in the code would cause me to become far too frustrated. After several more clients mentioned Xero, I thought I would give it a shot. I tested the software out, totally putting it through the ringer. I used a client as a beta tester and asked for feedback on it. We worked on the file together and tried our best to break the program. After a month of working on Xero, I was hooked! I took all of my clients off of the server and Quickbooks and moved them to Xero and I am so glad that I did. Highlights of Xero (from prospective of an accountant) - I can work with my clients in real time: Clients can leave us notes, can see what we are seeing, and can use Xero on smartphones and laptops- you aren't tied to an operating system - I don't have to waste time on data entry: Bank feeds are magical - I am able to achieve great results at a fraction of the cost: no software upgrades to pay for, no server costs - CPAs still get all of the data they need via Xero reports - Xero customer service is tops- Have an issue? They handle the issue quickly - Xero add ons are amazing and you accounting system can be tied with an SaaS application quickly and easily. Pros \- Ease of use: Understandable menus- navigation is a cinch - Cost: a fraction of the cost of Quickbooks Desktop + a server and on par with Quickbooks Online - SaaS integration- Have a software you need connected? There is likely an API for it Cons No job costing, in depth inventory without using a third party app Reporting is limited Both of these cons will be addressed this year, likely and there are SaaS add on solutions present. Review Source KP Kevin P. Director Real Estate Used the software for: 2+ years ### "Great Small business accounting software" February 14, 2023 5.0 always been a main software tool in my past 4 businesses Pros Easy to use, inexpensive and reliable. I'd be lost without it Cons Some features can be clunky but once you have a work around you forget about it by then. Review Source AF Anthony F. MD Retail Used the software for: 1-2 years ### "Xero v Quickbooks " August 16, 2022 5.0 Pros The aesthetic of the reporting and invoicing is good Cons When you alter an invoice when a payment has been made, you have to unlink the payment and then relink it........also mass updating of pricing information isn't possible Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Recommendation by accountant Review Source VR Verified Reviewer Finance Accounting Used the software for: 2+ years ### "Xero the best accounting software for a growing business" July 23, 2019 5.0 Pros Xero is a brilliant accounting package. With Xero you can automate your tasks as there are so many apps that Xero can integrate with. From allocating transactions to bank recons and forecasting, we have managedto automate many of our processes thanks to the functionality and apps that integrate with Xero. Best of all, all our data is saved in the cloud and we do not have to worry about back ups. Cons I do not have any negatives with Xero. Xero has made accounting processes much simpler for my clients without compromising the integrity of the financial information. Review Source AK Anne K. Accounts Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Xero played a role in our financial breakthrough" December 2, 2022 4.0 As a small business, Xero helped us manage all our finances so well especially the expenses which were able to reduce which helped greatly in the growth of our business. Pros We use Xero to manage our expenses. It has a simple and easy to understand dashboard and was a game changer in helping us reduce our expenses. Cons The only downside I found with this software is missing out on the local currency pricing. This was the reason we stopped using it because we had to covert the money all the time. Review Source AW Ahren W. Compliance Officer Logistics and Supply Chain Used the software for: 2+ years ### "Xero REview " June 19, 2023 5.0 Great. Pros Simple, easy to use. Easy to introduce to new staff. It simplifies and creates a multitude of efficiencies. Cons It can be clunky at times, sometimes we feel as though it doesn't have the versatile usability we desire. Review Source TM Thamsanqa M. CEO Commercial Real Estate Used the software for: I used a free trial ### "T.MPOFU Review" May 24, 2023 5.0 Pros Xero as highlighted before that it is easy to use for people who are not trained financially and has basic functions that work well. Cons the reading of the balance sheet part, other products you can really fully get the layout etc. Switched from [PASTEL Moving Software](https://www.capterra.com/p/143849/PASTEL-Moving-Software/) 2022 Review Source muhammad bilal Q. marketing manager Accounting Used the software for: 1-2 years ### "Acccounting made easy" November 10, 2022 4.0 Pros Xero is all Time Favorite till Now I am Working in Accounting Firm since last 3 years and i am Working with different Accounting Software's but I Like Xero the Most Due to easy to use navigation is every aspect of accounting Cons I like the Xero in Every Aspect but its down some time Due to Server Review Source VR Verified Reviewer Head of Operations Computer Software Used the software for: 6-12 months ### "Fit for purpose accounting software" November 30, 2022 4.0 Alright - they could definitely have better customer service; takes a while to respond and not great. Pros Generally a good UX; however takes getting used to if never used before. Fit for purpose otherwise; good for consolidation purposes in terms of being able to have more than one entity on it. Cons Some specific usages aren't intuitive in terms of where to find the functionality - e.g. where to find the page to make journal entries (it's under reports which makes no sense) Review Source Talk to a Capterra advisor for free and get results within 15 minutes.