# Page 36 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 36 - Is Xero the right Trust Accounting solution for you? Explore 3282 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120109/Xero/reviews --- Xero 4.4 (3282) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 36 - Reviews of Xero ## Showing most helpful reviews Showing 876-900 of 3282 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SG Sujata G. Sales Rep Financial Services Used the software for: Less than 6 months ### "The Best Accounting Software out there. " June 19, 2024 5.0 Pros The prices plans are very competitively priced and the 30 day free trial is very useful. It also allows to add unlimited users and clients. Cons On the lowest priced plan only the quotes and invoices are limited to 20 per month. Multiple currencies only available for highest subscription tier. Review Source VR Verified Reviewer Finance Accounting Used the software for: 2+ years ### "Xero the best accounting software for a growing business" July 23, 2019 5.0 Pros Xero is a brilliant accounting package. With Xero you can automate your tasks as there are so many apps that Xero can integrate with. From allocating transactions to bank recons and forecasting, we have managedto automate many of our processes thanks to the functionality and apps that integrate with Xero. Best of all, all our data is saved in the cloud and we do not have to worry about back ups. Cons I do not have any negatives with Xero. Xero has made accounting processes much simpler for my clients without compromising the integrity of the financial information. Review Source AK Anne K. Accounts Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Xero played a role in our financial breakthrough" December 2, 2022 4.0 As a small business, Xero helped us manage all our finances so well especially the expenses which were able to reduce which helped greatly in the growth of our business. Pros We use Xero to manage our expenses. It has a simple and easy to understand dashboard and was a game changer in helping us reduce our expenses. Cons The only downside I found with this software is missing out on the local currency pricing. This was the reason we stopped using it because we had to covert the money all the time. Review Source AW Ahren W. Compliance Officer Logistics and Supply Chain Used the software for: 2+ years ### "Xero REview " June 19, 2023 5.0 Great. Pros Simple, easy to use. Easy to introduce to new staff. It simplifies and creates a multitude of efficiencies. Cons It can be clunky at times, sometimes we feel as though it doesn't have the versatile usability we desire. Review Source TM Thamsanqa M. CEO Commercial Real Estate Used the software for: I used a free trial ### "T.MPOFU Review" May 24, 2023 5.0 Pros Xero as highlighted before that it is easy to use for people who are not trained financially and has basic functions that work well. Cons the reading of the balance sheet part, other products you can really fully get the layout etc. Switched from [PASTEL Moving Software](https://www.capterra.com/p/143849/PASTEL-Moving-Software/) 2022 Review Source muhammad bilal Q. marketing manager Accounting Used the software for: 1-2 years ### "Acccounting made easy" November 10, 2022 4.0 Pros Xero is all Time Favorite till Now I am Working in Accounting Firm since last 3 years and i am Working with different Accounting Software's but I Like Xero the Most Due to easy to use navigation is every aspect of accounting Cons I like the Xero in Every Aspect but its down some time Due to Server Review Source VR Verified Reviewer Head of Operations Computer Software Used the software for: 6-12 months ### "Fit for purpose accounting software" November 30, 2022 4.0 Alright - they could definitely have better customer service; takes a while to respond and not great. Pros Generally a good UX; however takes getting used to if never used before. Fit for purpose otherwise; good for consolidation purposes in terms of being able to have more than one entity on it. Cons Some specific usages aren't intuitive in terms of where to find the functionality - e.g. where to find the page to make journal entries (it's under reports which makes no sense) Review Source SW Sara W. Admin Civil Engineering Used the software for: 2+ years ### "Use this everyday no problems" July 22, 2022 5.0 Use it everyday and have done for the last five years and never had any problems Pros I find it simple to use and it is the right fit for our small business Cons Since we have expanded and have a sister company and now stock products, the stock keeping is not so good on the software Review Source PC Patrick C. Managing Consultant Information Services Used the software for: 2+ years ### "Powerful and easy to use" August 28, 2023 5.0 I use Xero for billing, payroll and tax returns mainly. It's been great, easy to use and pretty low cost Pros Quick to setup, all the features were already loaded, integrates with my CRM Cons Nothing really, it's been great. My use of the system is pretty basic as a small business owner Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Xero I preferred the UI on Xero Review Source Géovanny N. graphic designer Graphic Design Used the software for: 1-2 years ### "Manage your business with success using Xero" February 6, 2023 4.0 Pros Easily manage your business with Xero's user-friendly interface, seamless integration with other business tools, real-time financial tracking, automated billing, flexibility for small and medium-sized businesses, and excellent customer support Cons There are limitations in features for large businesses, additional costs to access advanced features, and a user interface that may not be intuitive for some users Review Source SN Su N. GP Hospital & Health Care Used the software for: 2+ years ### "Xero keeps getting better" December 24, 2025 5.0 I'm still very happy overall with Xero, it is a much better programme than Quickbooks, easier to use and smoother running. Pros Xero are frequently updating the site and making things better. Their integrations are spot on, for example Syft is fantastic. I love the graphs and charts which really help me understanding my figures by presenting them in clear visual formats. Cons It could a little bit easier to attach documents when posting transactions, but that's no big deal, just one extra click. Review Source AB Alexandra B. Owner Restaurants Used the software for: 1-2 years ### "This has revolutionized our bookkeeping and reduced our accounting fees. " March 7, 2018 5.0 Save time, greater control over my business, fewer errors, save money, more visibility of overall financial health of business. Allows me to work remotely. Pros I have no bookkeeping background and was able to easily learn how to use Xero. My business partner and I can login from anywhere in the world and get an up to date picture of our finances, pay invoices, review reports, check profitability and more. Our year end process is much faster and streamlined and we feel like we have much more control over our business. We have integrated data from our POS system (Touch Bistro) using the Shogo Integration tool and allows us to track sales by category alongside costs. We have also integrated Payment Evolution with Xero so we can run payroll and make EFT payments to suppliers directly. Invoices are closed out automatically and remittance notices provided saving time, money and keeping our suppliers happy. Cons Some of the reporting features don't show the information that I need - for example the sales tax report. I also find it frustrating that I can't integrate my online banking with Xero - we use a credit union so this might be the bank's issue. Some of the navigation is not great. For example the search feature can be a little fussy and when you complete an action you don't get returned to the page you left. Review Source TP Tim P. Director Support Services Education Management Used the software for: 2+ years ### "Accounting software as it should be...." March 8, 2019 5.0 The problem of expensive, hardware dependent, inflexible and user unfriendly accounting packages has finally been solved. No more workarounds, updates or patches to worry about just clear, intelligible and above all useful financial information any where, any time and on any device. Just brilliant. Pros Ease of use: Xero is so easy to set up, use and tailor to your own requirements that it almost stops being work and becomes fun. Even non-accountants and finance people seem to be able to grasp its simple approach to capturing, managing and reporting financial information. Cons Not much: if pushed I would have to say that the reporting functionality is a little clumsy, but only once you have a significant number of account lines to manage. Many of the "out of the box" reports still require a lot of tailoring to make them really useful, and there seems to be a curious reluctance to offer comparatives as standard which (as any accountant will tell you) are essential to interpret any financial report properly. Review Source BM Bill M. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Software made for the cloud" September 29, 2020 5.0 We love the intergrations with other cloud-based software that is a feature of Xero; the bank feeds make reconcilling a quicker process. Pros I love that Xero was designed from the ground up to be cloud-based. A number of years ago we were looking for an accounting solution which would enable our virtual team to access it. We were currently using Quickbooks, which had, at the time, very limited cloub-based capability. Xero looked great, was easy to use, and made it possible for our virtual team to work together. Cons We had to adjust some of the program for our non-profit. We had someone who was quite familiar with the program help us set it up, especially the bank feeds and integrating Receipt Bank. However compared to other implementations this one was easy and went smoothly. Review Source Jakia H. Research Assistant Market Research Used the software for: 1-2 years ### "Excellent software to use" September 6, 2021 5.0 Pros Excellent platform to use with user-friendly interfaces. As it can be used with a mobile phone, so i can do my job comfortably. Cons Everything is fine but customer service should be more responsive and quicker. Review Source WK Walther K. Vários serviços Marketing and Advertising Used the software for: 2+ years ### "Xero is a very useful and easy to use small business accounting application" February 20, 2023 5.0 The platform is easy to use and very useful for purposes, I am satisfied and I recommend it Pros A great accounting platform. Its features are quite useful, as well (hubdoc integrations, xerecon events and etc...) Cons So far it has been helpful and amazing. I have nothing negative about the platform Review Source VR Verified Reviewer Number Cruncher Accounting Used the software for: 2+ years ### "Beautiful Accounting!" February 7, 2017 5.0 Xero helps all of my clients better understand their money and therefore better their business! It's also much quicker to work in than other accounting software. It's easy to add users giving CPAs access to books and the 1099 report is flawless. Xero helps by making daily, monthly, quarterly, and end of year bookkeeping quick and painless! Everyone we have moved over from QB has loved the switch. Pros \-Customizable reports -Easy-to-read dashboard -Budget manager -Incredible app connections -Automatic bank feeds -Customizable invoice settings -Cash coding + Bank rules Cons Slight transition in training moving out of QB but you will love it! Review Source Clement Z. Gestionnaire Retail Used the software for: 1-2 years ### "Meilleures avantages" October 12, 2023 5.0 Pros C'est une logiciel comptabilité pour les entreprises professionnelle et qui fait la présentation gestionnaire facilement. Cons C'est très bon à utiliser cette logiciel pour savoir des avantages et qui me permet à utiliser. Review Source David D. Owner Consumer Services Used the software for: 6-12 months ### "Great value - half the price of Quickbooks for the same functionality" August 9, 2022 5.0 Easy enough to implement, good product - main complaint is the bank reconciliation process Pros Integration with Gusto, ability to have multiple division Cons Concept of "bank reconciliation" isn't intuitive at all and they use the work "reconciliation" to mean categorizing transactions. But the process of reconciling the bank account on a monthly basis is hard to do / not something they seem to promote. I'm still confused by it and haven't done that process in nearly as regularly as I should Reason for choosing Xero Cost. I was with Quickbooks, they raised their prices to a level I thouught was unjustified. I could get the exact same functionality I needed at half the price with Xero Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Cost - For the features I used, Xero was 1/2 the cost of Quickbooks Review Source DL David L. Managing Partner Management Consulting Used the software for: 2+ years ### "Accounts made easy!" February 21, 2022 5.0 Overall, as a small business owner, Xero has made my life a lot easier. It enables me to centralise and keep track of all my accounts and invoices. Pros Xero takes minimal effort to set up. Simply enter a few details and it is ready to be used. Cons Although it attempts to make account keeping simple, sometimes it can over simplify and there are some accounting treatments that need to be "enabled". Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing Xero Xero's user interface and online community support appeared to be better than MYOB Review Source AG Ashay G. Student Logistics and Supply Chain Used the software for: 6-12 months ### "Accounting accessed" October 30, 2022 5.0 I am very much happy with what they are offering to their customer. it makes their lives very much easy and helps their business to grow at a much faster rate Pros The best \[art of the software is the all-in-one solution for the accounting starting from generating invoices to maintaining a track record of all your payment to vendors and customers. The real-time data from the software makes you make decisions quickly. Cons I would like the team to develop a feature that will automatically alert for the pending payment and that the payment to make will automatically deduct from the account Review Source NA Nicola A. Therapist Hospital & Health Care Used the software for: 2+ years ### "Great product" December 14, 2022 5.0 The software is great but the support is terrible. So you have to find your own way generally. Pros I love the ease of use and that my accountant can access my records. I can easily create a VAT report and get it submitted and paid in minutes. Cons I think Xero is a little expensive and there are no options to reduce the cost for a second business other than a 5% reduction. The customer service is terrible. Review Source TK Timothy K. Senior Android Developer Computer Software Used the software for: 2+ years ### "Modern, easy payroll" May 11, 2021 5.0 Slick service. Great for payroll does what I need for salary. Project tracking is easy but could be improved. Pros Being able to download pay slips is great. Hiding annualsalary is a huge plus now. Thank you! For project tracking, adding entries is super easy on web. Cons A way to add all the time up would be great (like a time calulator) instead of many micro entries. I have a window open to add my times together. An option to keep time entries project and task would help shen adding a new one from adding one already (save and add), or automatically do it. Wish searching projects when adding was easier and searched client as well as project. Search for task would also be a great addition. A 5min interval button would help me. I have ADHD so these improvements would help me in adding my daily entries. Android app isn't as easy to add entries. Review Source DC Dan C. Director Medical Devices Used the software for: 2+ years ### "Almost useless if you actually ship stuff for a business" November 27, 2018 3.0 We made the transition from Quickbooks PC, and initially all was good. However, as time went on, we found little (and not so little) things that Xero couldn't do. We looked on the user forum and found thousands of exasperated feature requests to sort out the same problems.stretching back many many years with no adequate response from Xero. They seem to be more interested in marketing and hoovering up new users than improving their product. In addition, they have made sure that transitioning back out of Xero to another platform is a massive PITA, so keeping the money flowing in as dissatisfied users cannot afford to risk their business accounting on another change of accounts package. Pros Relatively cheap for the quality of user interface. Integrates with a lot of Fin Tech and payment gateways. Attractive user interface Cons Lack of correct pro-forma invoicing Lack of email notifications when invoice is paid Lack of supplier reporting Poor inventory and stock handling No picking list/delivery note available Poor foreign currency handling Poor customer service and response to problems Review Source RA Richard A. Account Manager Hospital & Health Care Used the software for: 2+ years ### "Best Accounting Software By Far" November 23, 2022 5.0 Never had an issue with Zero support, they are always quick to call back so no holding in queues. Wish we had changed to them before we did. Accounts are now not the worst part of the month. As I know Zero will make it so much easier. Pros So easy to set up, cost is so competitive and really is to use. Our business invoicing and Vat returns have never been so easy. Cons To be honest there is anything to dislike about this product. Customer support is excellent and pricing is very competitive. Reason for choosing Xero Pricing with great support Review Source Talk to a Capterra advisor for free and get results within 15 minutes.