# Page 46 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 46 - Is Xero the right Trust Accounting solution for you? Explore 3269 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3269)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 46 - Reviews of Xero

## Showing most helpful reviews

Showing 1126-1150 of 3269 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Mackenzie M.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Functionality, Ease of Use"

October 8, 2018

5.0

Xero has allowed our firm to fully utilise technology and integrate our accounting processes with other software and apps, which allows us to expand our service offering to clients.

Pros

Xero offers many great functions which makes modern day accounting just that - modern! A big timesaver is that Xero gets the client to regularly go in and code all transactions, which is one less job for the accountant. Xero is also very user friendly in that it is easy to quickly log in and download the latest profit and loss or balance sheet to see where the business is in real-time, instead of having to wait for the end of year accounts to be prepared. Customer support is also excellent and very efficient. It helps that Xero lets you invite Xero support into the Xero account you are having issues with.

Cons

The payroll function is quite tricky to use, compared to other payroll services out there in the market.

Review Source

SIM

Syed Imran M.  
Growth Maestro  
Management Consulting  
Used the software for: 1-2 years

### "Xero Review"

May 23, 2023

5.0

Overall its a great accounting tool and helps keep you compliant with the ATO

Pros

Xero's ability o integrate with a large variety of 3rd party software is a definite advantage. I use Xero in conjunction with Fathom to do forward planning for clients

Cons

Initial Setup is cumbersome and clunky and could be more user friendly. Also taking advance leave in the Payroll function isn't user friendly

Review Source

Shannon L. P.  
CEO/Owner  
Management Consulting  
Used the software for: 2+ years

### "On Demand Financials"

October 17, 2019

5.0

Pros

I love that I can get an up-to-date view of my financials anywhere on my laptop or desktop, and that it integrates with other software and my financial team's workflows.

Cons

No option to pay yearly, the reports can be glitchy, but they are working on them. The mobile version isn't terribly robust.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Xero

Xero was the most streamline, for the least cost and was far and away the most beautiful.

Review Source

Rachael P.  
Managing Director  
  
Used the software for: 2+ years

### "Awesome"

January 12, 2018

5.0

Pros

So easy to use, and the find and recode functionality is amazing! Clients also find it easy to use and the ability to add a copy of your invoices within the software is priceless.

Cons

Can't yet bulk amend bank rules, apart from that there are no other cons, the software is brilliant!

Review Source

MF

Molly F.  
Customer Success Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Xero is top notch"

May 27, 2022

4.0

Pros

The ease, the comfort, the availability!

Cons

Not much I do not like about Xero. I have to say it has just about everything my company needs it for.

Review Source

Louise B.  
Social Media Consultant & Trainer  
Information Services  
Used the software for: 2+ years

### "Helpful for invoicing and checking balance"

December 21, 2018

4.0

It definitely has helped me with streamlining my invoicing - but I should do more with it!

Pros

I can send invoices directly to my clients AND see when they are paid - really handy!

Cons

I feel that there is a lot more functionality that is not entirely intuitive to use so Iam probably underusing hte software.

Review Source

SB

Stacie B.  
HR Business Partner  
Human Resources  
Used the software for: 2+ years

### "Xero"

May 26, 2023

5.0

user friendly, data entries and time recording very useful

Pros

ease of recording time entries very useful, can see easily how many hours spent on each project and bill for them

Cons

when you log into the system to record your time, it doesn't take you straight to the current weeks and seems to take you to a random date, for me it is Dec 21!

Review Source

NS

Novalyn S.  
Accounting Assistant  
Accounting  
Used the software for: 2+ years

### "Love Story "

September 17, 2022

4.0

This a great experienced to use this software.

Pros

Good Entertainment, even romance or comedy to make relax a person to use this sofware.

Cons

Unreal Story but we inspired evey story.

Review Source

MB

Moïse B.  
Managing Director  
Cosmetics  
Used the software for: 2+ years

### "Ce logiciel est vraiment magnifique"

June 18, 2023

5.0

Pros

C'est juste fabuleux dès la première utilisation j'ai beaucoup aimé la simplicité de travailler qu'il offre, ça m'a fait permis vraiment d'alléger mon travail des calculs

Cons

Il faudrait améliorer des outils qui jadis était souvent difficile à récupérer quelques données après coupure et faudrait revoir aussi le coût pour un départ

Review Source

VR

Verified Reviewer  
CEO  
Cosmetics  
Used the software for: 2+ years

### "Just works - great accounting platform for start ups"

March 20, 2018

5.0

Pros

Once set up this platform just works. Easy, simple and always there. Integrates with a lot of other apps.

Cons

The bank feeds can be finicky at times (fulling knowing that this is not really. Xero, but rather Yodlee,s issue); however, this makes it sometimes a bit cumbersome.

Review Source

GR

Gabriela R.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great software but not as friendly as others"

April 6, 2022

5.0

I think this is an amazing accounting software but is not intuitive, the good thing is that Xero offers courses with certified representatives in your location but they weren't very accesible for us.

Pros

I loved the invoices and billing features, it makes all work easier

Cons

Inventory tracking was not as friendly as other features

Review Source

RT

Ryan T.  
Owner  
Events Services  
Used the software for: 2+ years

### "I used to Bookkeep for hours on end...."

December 5, 2018

5.0

I used to use Quickbooks and it took a long time. Xero eliminated that. Everything is well laid out and easy to use, and it's constantly evolving back on user feedback.

Pros

\- bank feeds - easy reconciling - rules for reconciling - machine learning to suggest reconcile matching - payroll - custom branding templates - stripe integration (and auto reconciling minus the fees etc) - Zapier integration, and many other API connectors - okay reporting

Cons

\- the reporting can be a bit clunky and not all that customisable depending on what you need - payroll can be a nightmare if you don't get it right from the very start - the item ID's and descriptions still aren't all that logical but it's good enough

Review Source

KJI

Kenneth Jhim I.  
Senior Accountant  
Accounting  
Used the software for: 2+ years

### "Xero - A Truly Cloud Accounting Software"

May 22, 2020

5.0

The software is feature-packed and easy to use. With that said, it might be costly for you if you have a lot of users and add-ons.

Pros

What I like most is the automation and reporting capabilities of the software. There are features in order to correct multiple erroneous entries like Find and Recode and lots of add-ons to integrate to other Softwares. The reports selection is wide and if you're a practice partner, you'll have even more access to the reports ready for external reporting.

Cons

For me, the pricing is a bit high especially for a small business or freelancers. The lowes option starts at $20 for 5 invoices, 5 bills, and 20 bank transactions which can be easily exceeded with use.

Review Source

Seamus M.  
Account & Support Manager  
Computer Software  
Used the software for: 2+ years

### "A non accountant that loves Xero"

May 17, 2019

5.0

Pros

Xero has made my life so much easier to keep on track of the cash flow within my department. I can create and issue invoices with ease and determine if any are overdue on my desktop and mobile.

Cons

I actually have no dislikes of the software and I have been using it for years.

Review Source

DW

Denise W.  
CEO  
Accounting  
Used the software for: 2+ years

### "Xero is a viable option"

December 17, 2021

4.0

Overall a good product and I would recommend it to colleagues

Pros

Best in class for accounting professionals but not as user friendly for average worker

Cons

A bit pricey but feature heavy. Depends on what you need the software for

Alternatives considered

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Reason for choosing Xero

Used in conjunction

Review Source

MJ

Michael J.  
Director  
Human Resources  
Used the software for: 6-12 months

### "Great software for SMBs"

January 26, 2023

5.0

Positive and would recommend to others

Pros

It was easy to start up, learn and get your head Around. Quite intuitive. Easy to navigate interface.

Cons

Hard to say as haven’t utilised all functions, I’m in operations so use it more for reporting.

Review Source

Angela B.  
Content Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Xero makes my accounting procedure more efficient"

September 24, 2019

5.0

I would say Accounting related tasks can be easily managed through this particular application in order to meet the demands of any accounting work process.

Pros

For me it’s a quite useful application in order to make all the transactions and to govern all the contacts from a single page with full expertise. Also, for me this application is quite beneficial to compare financial charts and billings as well through its astonishing features.

Cons

Thus, a best application for regulating all the accounts so for me there is nothing that could be a drawback for it. Indeed a best solution for providing financial and account based activities within an organization because of its immense useful features.

Review Source

AR

Andrew R.  
Systems Engineer  
Program Development  
Used the software for: 1-2 years

### "Xero review"

April 25, 2023

4.0

It favors the entire accounting area by having a more systematized system and automated programming of accounts payable

Pros

Its initial configuration is easy to carry out since it has a very complete data privacy system and extensive usage characteristics, in addition its configuration was mostly guided by support that indicated the processes to avoid making mistakes

Cons

Actually, in my experience, everything turned out well in its function.

Review Source

Neil M.  
DevOps and Operability  
  
Used the software for: 2+ years

### "Track your expenses as you spend. Saves the time for you and your accountant. Reports too. "

May 23, 2018

5.0

Self sufficient with book keeping and management reports.

Pros

Ease of entering expenses via the app. Reports for vat, p and l, and bank statement import automation

Cons

Lots of possible errors, unless you got an accounting background, or you have a modern accountant too keep you on track

Review Source

RC

Robbie C.  
Operations Manager  
Wine and Spirits  
Used the software for: 6-12 months

### "Xero Makes Accounting Easy"

July 21, 2023

5.0

It's been a huge improvement for visibility of accounts compared to our previous accounting software.

Pros

Very easy to use. Intuitive user interface allows you to find whatever you're looking for with relative ease.

Cons

It does not manage multiple currency accounts well - quite a niche issue, but an important one for our business. We've had to adapt our process to work around this issue.

Review Source

Lynda F.  
Director I Change Consultant I Coach  
Professional Training & Coaching  
Used the software for: 2+ years

### "Makes invoicing and tracking expenses so easy"

July 19, 2019

5.0

I have been able to invoice quickly and with professional looking branded invoices. I can keep track of monies in and out - payments due, invoices outstanding etc. I initially wanted to be able to capture expenses on the go and the app does this really easily and everything is already assigned and set up in my accounts.

Pros

Really logical and easy to use. Great tutorials for when you need a little extra help. Super easy, and professional-looking, invoicing solutions - repeating invoices, on the go invoices, and more Easy way to capture and track expenses on the go. Easy connection to other tools, including payment platforms.

Cons

Not the cheapest tool around but I think it is worth it.

Review Source

AL

Andrew L.  
Owner  
Photography  
Used the software for: 2+ years

### "Save yourself the hassle"

September 11, 2019

2.0

Overall a good product that used to be competitively priced, but is now the same price as Quickbooks Online, which is a far superior product. Save yourself the hassle and go with Quickbooks.

Pros

Clean design, and very intuitive controls and layout

Cons

It is no where near as powerful as competitors - e.g. Quickbooks online. It is also very buggy. I have a bank feed that hasn't synced for 3 months, and support has been useless. They keep telling me that it's on their list to figure out, but seriously 3 months and nothing? The thing is it was working for 4 years, then just stopped when they updated their software. Without this main operating accounting syncing, it makes the software useless to me.

Review Source

ZS

Zsolt S.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Not good, but didnt find better"

November 12, 2022

3.0

Clunky, but so is finance in general I guess. Would love a "subscription mode"

Pros

I like how it is online, and thus requires no data migration from anywhere.

Cons

I do not like how invoice making is too smart with "products". I just want to enter a value sometimes, when customer requests a small change, and I want to charge a small extra for it. Also, exchange rates fluctuate, so my product prices change every month also, and there is no way to make the system understand this. I did not like how I was unable to setup myself and my assistant (in different countries) to be both authenticatted.

Review Source

Lucas B.  
Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Great accounting package for the small/medium business"

June 20, 2023

5.0

Pros

Xero is easy to use, cloud based and has some great features and integrations that are critical to our business.

Cons

Support can sometimes be a little underwhelming but its a small blemish

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Quickbooks was difficult to use and the integrations where very lacklustre

Review Source

pH

padraig H.  
Telecom manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Xero review"

April 7, 2023

3.0

Had no issues with xero was simple to navagate, easy to use.

Pros

I found Xero easy enough to use. It was straight forward and easy to access whatever I needed.

Cons

Nothing in particular I didn'r like, the layout could have been improved maybe?

Review Source

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