# Page 46 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 46 - Is Xero the right Quoting solution for you? Explore 3292 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

---

Xero

4.4 (3292)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 15th, 2026

# Page 46 - Reviews of Xero

## Showing most helpful reviews

Showing 1126-1150 of 3292 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RJ

Rita J.  
Head of Partnerships  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Easy to use functional software"

April 2, 2024

5.0

Pros

Ease of use and user-friendly interface with plenty of extra information. Anytime I've spoke with the wider team they are super responsive. I'm very happy with .

Cons

Nothing, cannot comment on what i dont like about

Reason for choosing Xero

Very well known and highly recommended in the industry.

Review Source

bL

brennan L.  
general manager  
Construction  
Used the software for: 6-12 months

### "spend time setting it up"

June 26, 2022

3.0

Positive overall, there are no specific features for the construction industry, but standard functionality is great for the smaller scale companies

Pros

very granular options for detailed reports

Cons

like with most accounting software you get out what you put in. If you spend time working out your chart of accounts and financial processes, can be a very powerful tool for reporting and analyzing finances

Review Source

NT

Nicky T.  
Director / Interior Designer  
Design  
Used the software for: 2+ years

### "Accounting made easy"

March 23, 2021

5.0

Great NZ company. My accountant is an administrator so can manage any issues I have. It is just a great product.

Pros

The main benefits for a small business owner is the ease and efficiency of this software. Creating invoices, reconciling accounts, GST returns are all a breeze.

Cons

Not that I can suggest. I'm fairly sure there are plenty of capabilities with this software that I am not using.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

It was suggested by my accountant

Review Source

VR

Verified Reviewer  
marketing  
Alternative Medicine  
Used the software for: 6-12 months

### "the best accounting tool "

October 29, 2022

5.0

The gloal experiment is good. it is an indispensable tool because it is important to have up-to-date accounting to be competitive in the market

Pros

I like the ease of use, it gives an overview of the evolution of your business in real time thanks to the accounting dashboard. It allows you to make estimates, but also to prepare forecasts and save time

Cons

The least I appreciate is the tariff schedule. I find prices very high for beginners.

Review Source

JR

Jon R.  
Book Keeper  
Food Production  
Used the software for: 2+ years

### "Xero for Micro Business"

September 9, 2022

5.0

Pros

Easy to implement and use for a non-finanical person like myself.

Cons

Mobile app is a little undercooked. Hard to get used to initially but the online help is pretty informative.

Review Source

Alex H.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "good software, let down by dated design interface and unstable bank feeds."

July 12, 2017

4.0

Improved accounting efficiency and integration with CRM and project management tools.

Pros

Features, comprehensive payment options, customization of invoices, integrations, quotes system, price.

Cons

Dated looking design, bank feeds occasionally fail, slow to respond and implement feature requests from the community,

Review Source

MW

Mark W.  
Director  
Events Services  
Used the software for: 2+ years

### "Avoid as much as Covid-19"

September 4, 2020

1.0

Terrible. has gone backwards the last 3 years and would strongly recommend not using it. 1) Xero and the issues with the API integration with Yodlee. Often bank reconciling credits are show as debits. This has been going on for 3 years. I have mentioned it numerous times. It never gets fixed. Their solution. Just delete and add manually. I have had to do this so many times enough is enough. 3 years. Terrible! And, many many other issues not get addressed or resolved. See their forums and people in the forums that are disillusioned and leaving in droves. 2) WARNING: Canceling Subscriptions. They force you to pay the next 30 days of the subscription when you cancel. Meaning they force you to pay an additional month subscription for no reason other than squeezing as much out as you as possible. They even forced this during the Pandemic. Incredible! 3) RECOMMENDATION: Waveapp is free or the far superior but without reporting. Intuit QuickBooks has better reporting and much better invoicing with multiple templates. Depending on your needs one of the two above will match your requirements far better then Xero.

Pros

Was great when I started 3 years go. That's about all I can say

Cons

Squeeze 30 days more subscription out of you when you cancel. Bug never gets fixed.

Review Source

GA

Gillian A.  
Office Manager  
Music  
Used the software for: 2+ years

### "Great for first-time bookkeepers!"

March 6, 2023

4.0

Pros

As a first-time user in accounting software, I've found pretty easy to pick up.

Cons

I do find some features a bit hidden and I find myself referring to the help guide each time I go to find them.

Review Source

VR

Verified Reviewer  
Owner  
Commercial Real Estate  
Used the software for: 1-2 years

### "The Industry Standard"

October 22, 2019

5.0

Makes GST and Tax returns simple. Ensures I can see how my business is running

Pros

It's used by most accountants in NZ and integrates with almost everything. Really easy to learn and use

Cons

The price, it's not cheap for small businesses like mine

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Xero

Accountant recommended it

Review Source

HK

Henry K.  
Accountant  
Construction  
Used the software for: 1-2 years

### "Straightforward and genius tool for accounting and invoicing."

July 26, 2022

5.0

It's simple to create and manage purchase orders with . It's a reliable tool for expense management. It's convenient with Bank reconciliation.

Pros

helps to simplify accounting and bookkeeping tasks.It's simple to pay,track and manage bills with Xero.I like how it's simple to create and send invoices with this tool.It's simple to prepare profit and loss account reports with Xero.

Cons

I haven't experienced anything difficult with accounting as it meets all my needs.

Review Source

NO

Niki O.  
Naturopath  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Excellent invoicing software for small businesses"

November 20, 2019

5.0

allows us to invoice our clients with ease, monitor and track inventory sales, generate transaction lists and more. Overall easy to use, however further training or online support could be helpful to fully take advantage of its features.

Pros

is relatively easy to use and makes invoicing and tracking sales/payments a relatively smooth process.

Cons

I feel there are many features we are not yet aware of or sure how to use, however with further training, I'm sure we could take further advantage of all the features offers. The feature to adjust stock quantities is somewhat time consuming, and I feel could be made more seamless.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

was recommended by our accounts team

Review Source

JS

Jethro S.  
Office Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "For accounting-only software, great. If you're a supplier of actual goods or services, not. "

October 22, 2018

3.0

If your business is service based (such as an accountancy or legal firm) will work for you. If you send actual physical goods out to customers, forget it. Or if your service is delivered to more than one location for the same customer.

Pros

It is easy to use and the features it does have make the product streamlined. Gives you options on different reports, allows you to 'favorite' some reports and frequently used settings. A national 'address book' of contacts is available when you start typing the name of a customer you haven't invoiced before.

Cons

Customer support and product improvement is woeful - seriously woeful. To get a simple feature like additional addresses for a contact, has taken over 6 years. In the midst of this discussion, removed the dates on posts, apparently to disguise the duration of the thread. Please have a read of the following; https://community.xero.com/business/discussion/2477180/answer/87679755/Partner/False Several other feature requests have similarly gone unanswered and unfulfilled.

Review Source

MM

Mackenzie M.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Functionality, Ease of Use"

October 8, 2018

5.0

has allowed our firm to fully utilise technology and integrate our accounting processes with other software and apps, which allows us to expand our service offering to clients.

Pros

offers many great functions which makes modern day accounting just that - modern! A big timesaver is that Xero gets the client to regularly go in and code all transactions, which is one less job for the accountant. Xero is also very user friendly in that it is easy to quickly log in and download the latest profit and loss or balance sheet to see where the business is in real-time, instead of having to wait for the end of year accounts to be prepared. Customer support is also excellent and very efficient. It helps that Xero lets you invite Xero support into the Xero account you are having issues with.

Cons

The payroll function is quite tricky to use, compared to other payroll services out there in the market.

Review Source

SIM

Syed Imran M.  
Growth Maestro  
Management Consulting  
Used the software for: 1-2 years

### "Xero Review"

May 23, 2023

5.0

Overall its a great accounting tool and helps keep you compliant with the ATO

Pros

's ability o integrate with a large variety of 3rd party software is a definite advantage. I use Xero in conjunction with Fathom to do forward planning for clients

Cons

Initial Setup is cumbersome and clunky and could be more user friendly. Also taking advance leave in the Payroll function isn't user friendly

Review Source

Shannon L. P.  
CEO/Owner  
Management Consulting  
Used the software for: 2+ years

### "On Demand Financials"

October 17, 2019

5.0

Pros

I love that I can get an up-to-date view of my financials anywhere on my laptop or desktop, and that it integrates with other software and my financial team's workflows.

Cons

No option to pay yearly, the reports can be glitchy, but they are working on them. The mobile version isn't terribly robust.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Xero

was the most streamline, for the least cost and was far and away the most beautiful.

Review Source

Rachael P.  
Managing Director  
  
Used the software for: 2+ years

### "Awesome"

January 12, 2018

5.0

Pros

So easy to use, and the find and recode functionality is amazing! Clients also find it easy to use and the ability to add a copy of your invoices within the software is priceless.

Cons

Can't yet bulk amend bank rules, apart from that there are no other cons, the software is brilliant!

Review Source

MF

Molly F.  
Customer Success Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Xero is top notch"

May 27, 2022

4.0

Pros

The ease, the comfort, the availability!

Cons

Not much I do not like about . I have to say it has just about everything my company needs it for.

Review Source

Louise B.  
Social Media Consultant & Trainer  
Information Services  
Used the software for: 2+ years

### "Helpful for invoicing and checking balance"

December 21, 2018

4.0

It definitely has helped me with streamlining my invoicing - but I should do more with it!

Pros

I can send invoices directly to my clients AND see when they are paid - really handy!

Cons

I feel that there is a lot more functionality that is not entirely intuitive to use so Iam probably underusing hte software.

Review Source

SB

Stacie B.  
HR Business Partner  
Human Resources  
Used the software for: 2+ years

### "Xero"

May 26, 2023

5.0

user friendly, data entries and time recording very useful

Pros

ease of recording time entries very useful, can see easily how many hours spent on each project and bill for them

Cons

when you log into the system to record your time, it doesn't take you straight to the current weeks and seems to take you to a random date, for me it is Dec 21!

Review Source

NS

Novalyn S.  
Accounting Assistant  
Accounting  
Used the software for: 2+ years

### "Love Story "

September 17, 2022

4.0

This a great experienced to use this software.

Pros

Good Entertainment, even romance or comedy to make relax a person to use this sofware.

Cons

Unreal Story but we inspired evey story.

Review Source

MB

Moïse B.  
Managing Director  
Cosmetics  
Used the software for: 2+ years

### "Ce logiciel est vraiment magnifique"

June 18, 2023

5.0

Pros

C'est juste fabuleux dès la première utilisation j'ai beaucoup aimé la simplicité de travailler qu'il offre, ça m'a fait permis vraiment d'alléger mon travail des calculs

Cons

Il faudrait améliorer des outils qui jadis était souvent difficile à récupérer quelques données après coupure et faudrait revoir aussi le coût pour un départ

Review Source

VR

Verified Reviewer  
CEO  
Cosmetics  
Used the software for: 2+ years

### "Just works - great accounting platform for start ups"

March 20, 2018

5.0

Pros

Once set up this platform just works. Easy, simple and always there. Integrates with a lot of other apps.

Cons

The bank feeds can be finicky at times (fulling knowing that this is not really. , but rather Yodlee,s issue); however, this makes it sometimes a bit cumbersome.

Review Source

GR

Gabriela R.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great software but not as friendly as others"

April 6, 2022

5.0

I think this is an amazing accounting software but is not intuitive, the good thing is that offers courses with certified representatives in your location but they weren't very accesible for us.

Pros

I loved the invoices and billing features, it makes all work easier

Cons

Inventory tracking was not as friendly as other features

Review Source

RT

Ryan T.  
Owner  
Events Services  
Used the software for: 2+ years

### "I used to Bookkeep for hours on end...."

December 5, 2018

5.0

I used to use Quickbooks and it took a long time. eliminated that. Everything is well laid out and easy to use, and it's constantly evolving back on user feedback.

Pros

\- bank feeds - easy reconciling - rules for reconciling - machine learning to suggest reconcile matching - payroll - custom branding templates - stripe integration (and auto reconciling minus the fees etc) - Zapier integration, and many other API connectors - okay reporting

Cons

\- the reporting can be a bit clunky and not all that customisable depending on what you need - payroll can be a nightmare if you don't get it right from the very start - the item ID's and descriptions still aren't all that logical but it's good enough

Review Source

KJI

Kenneth Jhim I.  
Senior Accountant  
Accounting  
Used the software for: 2+ years

### "Xero - A Truly Cloud Accounting Software"

May 22, 2020

5.0

The software is feature-packed and easy to use. With that said, it might be costly for you if you have a lot of users and add-ons.

Pros

What I like most is the automation and reporting capabilities of the software. There are features in order to correct multiple erroneous entries like Find and Recode and lots of add-ons to integrate to other Softwares. The reports selection is wide and if you're a practice partner, you'll have even more access to the reports ready for external reporting.

Cons

For me, the pricing is a bit high especially for a small business or freelancers. The lowes option starts at $20 for 5 invoices, 5 bills, and 20 bank transactions which can be easily exceeded with use.

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.