# Page 6 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Xero the right Billing and Invoicing solution for you? Explore 3290 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3290)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 6 - Reviews of Xero

## Showing most helpful reviews

Showing 126-150 of 3290 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

dM

david M.  
Manger  
Airlines/Aviation  
Used the software for: 1-2 years

### "Happy customer"

March 24, 2026

5.0

My expeirence has been wonderful the value is definitely there, and im happy with everything they provide.

Pros

is sweet ive been using for a few months now and am super impressed with Xero would recommend to anyone that asks.

Cons

Their customer service can be a little faster but for the most part i have no real hard issues that i can think of

Review Source

mM

maria M.  
communication specialist  
Luxury Goods & Jewelry  
Used the software for: 6-12 months

### "A great software to manage payments, and invoices"

October 23, 2025

5.0

It has been great. We love the integrations and it’s reliable, easy to use, and helps simplify accounting and reporting tasks.

Pros

We enjoy using because it is easy to manage payments, invoices, and customers on the same platform.

Cons

Sometimes the interface feels a little cluttered. Also, the customization options should be more flexible.

Review Source

DW

Debbie W.  
Assistant Accountant  
Mining & Metals  
Used the software for: 1-2 years

### "Xero - Great for the small business"

August 22, 2025

4.0

Generally I am an advocate for , having used other systems in the past such as MYOB and Microsoft Dynamics NAV, Xero is definitely easy to use, meets our needs

Pros

Easy to use and especially like that I dont have to manually reverse journals and can go in and adjust within the reporting period if I need to update something

Cons

There are some areas that it doesnt quite meet what I need to do. Sometimes running reports is difficult if I want to find something specific

Review Source

CW

Christine W.  
Accounts  
Construction  
Used the software for: 2+ years

### "User friendly software "

August 9, 2025

4.0

Pros

has very clear interface and very easy to use, even for those people without accounting background, particularly in payroll, payable and receivable.

Cons

It is not easy to transfer data from one entity to another entity, even basic information has to enter these manually.

Review Source

tR

tania R.  
Office Admin  
Civil Engineering  
Used the software for: 2+ years

### "Xero is number 1"

September 29, 2025

5.0

the overall experience is 100% positive from its ease of use to its support and it provides our business with an easy weekly payroll payment

Pros

is our number one payroll system that we have used. it is value for money has great customer services support and is easy to use.

Cons

I can say anything bad about . It is really easy to use and I haven't had issues when using it weekly

Review Source

AS

Adeniran S.  
Associate Traveling Secretary  
Religious Institutions  
Used the software for: 2+ years

### "My Experience with Xero in a Filled Insight"

December 17, 2024

5.0

Pros

I use on few selected moments mainly through mobile application when on the go. I like that it automates repetitive accounting tasks.

Cons

Unfortunately, mobile application does not allocate all features available on mobile apps.

Switched from

[Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Sage is complicated to use compared to

Review Source

VR

Verified Reviewer  
Manager  
Child Day Care Services  
Used the software for: 1-2 years

### "Xero to Hero"

February 6, 2025

4.0

It has been thorough and efficient which has helped me run my business

Pros

Zero has helped me manage my funds effectively

Cons

It can be difficult to integrate other forms of banking and credit card management

Review Source

GB

Gary B.  
Co-Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We love it for our Charity"

November 24, 2024

5.0

has become an indispensable part of our financial operations. Its robust features, ease of use, and flexibility outweigh the minor drawbacks. For organizations like ours, Xero provides an excellent balance of power and simplicity, helping us focus on our mission while staying financially organized. We would recommend it to other charities or small businesses looking for a modern accounting solution.

Pros

At Dogsnhomes Rescue, we use for our accounting needs, and it has proven to be an invaluable tool for managing our financial operations efficiently. Here's what we love most about Xero: 1. User-Friendly Interface Xero’s clean and intuitive design makes it incredibly easy to use, even for those without extensive accounting experience. The layout is straightforward, and navigation between features is seamless, allowing us to stay focused on running our charity. 2. Automation Features We particularly appreciate the automation features, such as bank feed imports, recurring invoices, and automatic reconciliation suggestions. These features save us a significant amount of time and reduce the risk of human error. 3. Real-Time Financial Overview Xero provides a real-time dashboard that gives us instant insight into our financial health. This helps us track our income and expenses, ensuring we stay on top of cash flow and budgets. 4. Cloud-Based Accessibility As a cloud-based platform, Xero allows us to access our accounts anytime, anywhere. This flexibility is crucial for a charity like ours, where team members may work remotely or need to check financial data while on the go.

Cons

Payroll services are not included in 's standard plans and are available only as a paid add-on through a third-party provider, which can increase overall costs.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Xero

Ease of integration with other products to give us a holistic approach to our bookkeeping

Review Source

TS

Titilayo S.  
Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "THE BEST OF ALL TIMES PLATFORM FOR INVOICE MANAGEMENT "

January 29, 2025

5.0

So far so good I have had a great experience while using

Pros

It is really easy to use It is cost effective It helps in invoice management It is super easy for new beginners to catchup

Cons

Nothing really is a great platform that helps ys manage our businesses

Review Source

Karan K.  
Assistant Team Leader  
Accounting  
Used the software for: 1-2 years

### "Incredible Product- Xero"

January 28, 2025

5.0

Overall the product is incredible with wonderful qualities like stock tracking, financials preparing and recording the data. Budget friendly.

Pros

Easy to Syncing with other product.Time saving and easy to use. Helpful in easy record of data and extract reports according to your needs.

Cons

Sometimes it takes more time to extract the reports. We cannot customize more according to our needs.

Review Source

EB

Ellie B.  
Business Operations and HR Support  
Hospitality  
Used the software for: 1-2 years

### "Efficient and effective accounting software that is competitively priced"

May 29, 2025

4.0

Overall, is a great and efficient accounting software. It is competitively priced and is visually appealing compared to other, similar, software.

Pros

is a great accounting software for streamlining invoicing and bank reconciliation. Both inputting and exporting invoices is incredibly user friendly.

Cons

The reporting on is somewhat limited and can be quite longwinded to narrow down exactly what it is you're trying to find.

Review Source

DE

Dr.Enoch E.  
Facilities Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "XERO REALLY SERVES THE PURPOSE "

January 24, 2025

5.0

Ive been using for 2.5 years now snd so far so good The platform is intuitive and easy to use Highly recommend

Pros

is very easy to use I like thd fact that you can manage your invoices easily with xero Its customer care services are on top notch

Cons

is a pocket friendly app to use I have no complaints about xero it is genuinely the best

Review Source

AB

Ashlee B.  
Operations Manager  
Financial Services  
Used the software for: Less than 6 months

### "So good! Don't hesitate. "

November 25, 2025

5.0

It was easy to use, it looks nice. The reconciliation is awesome and the reporting looks very clean.

Pros

I don't even know where to begin. has exceeded every expectation I had for an affordable accounting software. It is so easy to use, the customer support is open late. I once submitted a ticket late at night and got a call within 10 minutes. The reporting is awesome and I love looking at our Profit and loss.

Cons

The conversion balance was a little hard to get the hang of, but I was able to call support and they walked me through it.

Review Source

MS

Misha S.  
COO  
Management Consulting  
Used the software for: 6-12 months

### "Great Software for Small Businesses"

April 17, 2026

5.0

I have had good experience so far. They have great customer servive and the GUI is very constructive

Pros

I believe that it is highly intuitive software that helps my business stay productive. It is software that really helps you understand the basic building blocks of your business

Cons

It is restrictive in terms of providing all of the benefits of the financial umbrella. I would like an all-in-one solution

Review Source

MH

Martin H.  
Payroll Manager  
Accounting  
Used the software for: 1-2 years

### "Simple to use"

February 25, 2026

5.0

Generally very good. I've not experienced any issues in my day to day processing with apart from a delay receiving a code on occasion.

Pros

It's is really easy to navigate and use. Invoicing is made simple for everyone involved in all departments involved.

Cons

Sometimes I need to wait for a while before my authentication code comes through, delaying my login.

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Cost and ease of use made the switch compelling

Review Source

dS

david S.  
owner  
Information Technology and Services  
Used the software for: 2+ years

### "A fantastic online accounting platform"

February 14, 2025

5.0

I use on a daily basis for managing my accounts and I also integrate it with my bank so that I can easily reconcile payments with the business bank accounts.

Pros

I love how easy it is to manage my accounts using and also how easy it is to link the accounts with my accountant for further processing.

Cons

The monthly usage fee is a little high but I think it is still great value for money.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Excel involved a lot of manual processing and makes everything a lot more streamlined, also my accountant wanted me to use it so they could more easily access my accounts in realtime.

Review Source

JJ

Joyce J.  
News Correspondent  
Broadcast Media  
Used the software for: 2+ years

### "A Fine And Easy To Use Platform "

December 10, 2024

5.0

It saves time a lot because I can integrate it and use it to cover my financial solutions.

Pros

It has an active customer support team. It is an easy to use software and it has a user-friendly interface. It is a simple platform to use. It is an all-in-one platform that I use to manage my financial payment solutions.

Cons

It has nothing that seems to be wrong with .

Review Source

EL

Emma L.  
Domestic Cleaning  
Consumer Services  
Used the software for: 2+ years

### "Happy xero customer"

March 2, 2025

5.0

As a cleaning business for 4 years i have used this spftware every single day, my accountant uses this software so it gpes relaly well for both parties to intertwine

Pros

has been my go to software for 80% of my business and i absoljtely love it

Cons

I do wish it was a bit cheaper. The more employees i have the more expensive it gets but it is worth it

Review Source

NM

Natasha M.  
Founder  
Retail  
Used the software for: 6-12 months

### "Best Accounting Software"

December 8, 2024

5.0

My overall experience with has been fantastic. It takes the stress of my workload and its just so seamless. Also my accountant gets all the information from one place so it makes filling out my SA Assessment returns so much easier.

Pros

As a small business owner who has never used before, i like the features it provides. I like how you can connect your bank statements to xero which makes reconciling transactions easier. Its seamless and you dont have to manually go in and pull the transactions across. Also i love how you take a photo of your receipt and input that into xero.

Cons

Nothing really, I like all features. The only small thing i would say is i wish we didnt have to use the authenticator, but other than that i dont have any cons.

Review Source

HA

Haithem A.  
NA  
Government Administration  
Used the software for: 2+ years

### "Easy and convenient to use"

May 26, 2025

4.0

Good experience, easy to navigiate through the portal once you beome familiar with the layout of it.

Pros

The way it is built to make it easier to search of clients and invoices, great way of ammending invoices

Cons

As a user i have limited access, but when it comes to downloaidng statements can be confusing apecially for clients.

Review Source

DM

DANIEL M.  
Technical Engineering Director  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "xero software zero problems."

November 19, 2024

5.0

I have manage our Holiday Requests, Salaries, P&L, and quotations through for over 3 years now and yet to have any issues with this platform. Salaries are all paid as expected and we can manage the business effectively because of this platform.

Pros

As a Director within my business, gives me realtime information that allows me to manage the expectations of our shareholders using the accounting programme within XERO accounting reports.

Cons

The API feed to the banking page can often be slow and doesn't accurately show the latest figures. But as far as a quick glance goes this is an adequate tool.

Review Source

JS

Jarden S.  
Grounds and Facilities Maintenance  
Consumer Services  
Used the software for: Less than 6 months

### "Love Xero - great reporting"

January 27, 2026

5.0

Pros

Easy to use, I love that you can modify the dashboard and tailor it to your business needs. The reports generated are some of the best we've seen.

Cons

Haven't really encountered anything negative to say about just yet - even with the importation of data

Switched from

[Reckon One](https://www.capterra.com/p/154538/Reckon-One/)

Reckon was messy and we had heard great things about

Review Source

AR

Ana R.  
Booking Executive  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Xero is every fine-tuned tool for accounting and monitoring expenses."

November 11, 2024

5.0

has become a perfect fit for our accounting needs and more so controlling our finances and monitoring our cash flow. Xero has made it easy to manage our expenses which allows us to match our expenditure with the available budget. Its efficiency in financial reporting has enabled us to measure our financial health position and guide us on how to keep it as strong as possible.

Pros

offers receipts capturing functions that makes it easy to track our expenses. It also has easy to use budgeting tool that help us create accurate budgets for our projects. Xero offers easy to use invoicing tools that enable us to draft up-to-detail invoices for collecting payments. The reporting tools provide us with detailed financial reports that assist us to evaluate where our business stands financially. Xero superior security functions gives our sensitive financial data top-notch security and privacy.

Cons

We have found nothing about that is off the mark. It has served us so perfectly so far.

Review Source

GN

Grace N.  
Volunteer  
Religious Institutions  
Used the software for: 2+ years

### "Xero: AP/AR/GL Automation Program"

November 14, 2024

5.0

Matching payments before sending to vendors has reduced financial errors via early detection of discrepancies.

Pros

automates over 78% of manual repetitive accounting tasks such as AP,AR and GL which saves time and improve productivity leading to high performance and ROI.

Cons

The back-up reporting on the previous version wasn’t easy to filter - kudos to the vendor for updating it.

Review Source

AD

Andrew D.  
CFO  
Wireless  
Used the software for: Less than 6 months

### "Simple, but COA edit issues"

May 24, 2025

4.0

It’s fine, but for long term use, being unable to update my COA might be a deal breaker. By year end, I may want to make many edits, but that won’t edit my transactions. Boo

Pros

Simple, easy to use. I like how everything is segmented throughout the software intuitively. I would love to see invoices and quotes segmented by product

Cons

If I edit my chart of accounts, it does not update my transactions. So I have to find and recode, but I am unable to do that if I use the auto tax.

Switched from

[QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Intuit has handcuffs and does not integrate very well

Review Source

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