# Page 63 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 63 - Is Xero the right Trust Accounting solution for you? Explore 3269 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3269)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 63 - Reviews of Xero

## Showing most helpful reviews

Showing 1551-1575 of 3269 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Chief Financial Officer  
Internet  
Used the software for: 2+ years

### "Best accounting system ever"

June 5, 2018

5.0

Pros

Extremely user friendly Super super easy to use Unlimited users Good value for money Great support material

Cons

Could improve on functionalities and provide more analytical options such as Group reporting Invoice custom fields is not available

Review Source

JB

Jerry B.  
Financial Advisor & Coach  
Construction  
Used the software for: 6-12 months

### "Great business accounting software! "

August 27, 2016

5.0

At first I found this approach confusing as I was so used to quicken. With assistance from tech support, I was up and running very quickly! Now keeping my business books up to date is really simple and takes very little time. I pretty much update every day or so and it only takes a minute or two. The reporting features are excellent. So far, I am probably only scratching the surface of the report features, but that is all I need!

Pros

Simple update of data, excellent report system. Help is 5 stars. As mentioned above, I had a bit of friction in transition to this system, and the help i received was quick and thorough. They made the transition much easier in this way. Greatly appreciated!

Cons

Not sure I have any. One bank update seems to lag a few days, but i that is the Bank, not Xero. My other accounts update quickly and on a daily basis.

Review Source

Karen Y.  
manager  
Education Management  
Used the software for: 2+ years

### "xero- the best accounting software for small business"

January 16, 2019

4.0

Pros

xero has all the functions which a small business need to use. easy to use, great user interface.

Cons

The customer support is quite limited. There is no supporting email or chat to use when you have questions

Review Source

MZ

Mohamed Z.  
Assistant Quantity Surveyor  
Telecommunications  
Used the software for: 6-12 months

### "Great accounting software!"

June 8, 2023

5.0

Overall I was happy with the outcome and definitely it was worth the money.

Pros

Very easy to create an invoice and send to customers/clients. The layout of invoices was perfect and worth the money.

Cons

Signing in was sometimes an issue due to security verifications, although I believe it can be changed.

Review Source

CB

Clara B.  
Head of partnerships  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A complex must have"

December 13, 2022

4.0

Pros

Easy to deploy to all colleagues and good connectability to accountant’s system

Cons

There are several apps to install to make it work and being a user and a admin confuses me in which app and feature to use

Review Source

AT

Amanda T.  
  
  
Used the software for: 1-2 years

### "Superb Accounting Software"

July 10, 2018

5.0

Pros

Ease of use, functionality and super platform. My clients have all started using Xero for their business accounts, this enables us to keep their accounts up to date in real time.

Cons

The only issue I have is with a third party not being able to directly feed and that;s LLoyds bank, I do hope that Lloyds get on board with direct feeds because the yodlee feed fails for my clients on a regular basis

Review Source

AV

Ashleigh V.  
Business Owner  
  
Used the software for: 2+ years

### "I have been using Xero for years and it is the only accounting software I refer to others. "

January 10, 2018

4.0

Ease of use and understanding my daily financial business operations.

Pros

The system is user friendly and ticks all the boxes for my day to day business running's. I can view all my reports real time which is great for strategising. I also get a kick out of reconciling each transaction and seeing my bank accounts fully reconciled in a lovely visual.

Cons

It is a bit more pricey than other softwares but not by too much that it would deter me from using their software. I don't have the need for purchase orders in my business but I have heard from other users that their can be improvement in this area.

Review Source

AHM

Adriana Henriquez M.  
Sales Director   
Financial Services  
Used the software for: Less than 6 months

### "Excellent Experience With Xero"

January 18, 2023

5.0

Xero is a great accounting software. I have had no significant issues with its functionality, and the customer service team is always available to answer any questions I have. The features have allowed me to effectively track and manage my income and expenses.

Pros

Working with Xero has been a great experience! The interface is user-friendly, and the software has allowed me to stay on top of my financials efficiently. I now am able to easily track transactions, receive accurate financial statements, and generate detailed reports.

Cons

The cost of Xero can be quite expensive depending on the type of subscription one needs. The services they offer are enough to justify the expense, but there definitely needs to adjustments to make the software more cost effective.

Review Source

AG

Aaron G.  
CEO  
  
Used the software for: 2+ years

### "Finally accounting software that doesn't suck!"

April 11, 2018

5.0

Pros

Xero has become very powerful but its still pretty easy to use and navigate around. Reporting is powerful and useful.

Cons

The UI is looking a bit dated now but it is accounting software after all so I guess best not to complain! it works well!

Review Source

MM

Mike M.  
Financial Controller  
  
Used the software for: 2+ years

### "Easy to train people in using it and to get the basic financial information out using the standard reports."

January 31, 2019

4.0

Pros

It is really easy to set up and use making it great for a small business. The required reports are all available with several user defined options for selection of data.

Cons

It has size limitations. We are at the max for Xero and should not have bought it as the company is too big. When purchasing any software make sure that it is right sized for your business and that you are not 'over promised' and then find it 'under delivers'

Review Source

Mohammed A.  
Director of oversight and review  
Food & Beverages  
Used the software for: I used a free trial

### "Good for medium jobs"

March 24, 2024

4.0

Pros

One of the interesting things is that the program has a good variety of reports and gives good results and analysis

Cons

It takes some time to understand how it works

Review Source

EA

Essam A.  
Programmer  
Program Development  
Used the software for: I used a free trial

### "Xerox is an exceptional experience that is the past and the future"

September 12, 2023

5.0

A wonderful and easy user experience

Pros

Xerox is an exceptional experience that is the past and the future

Cons

Precision manufacturing, very durable spare parts

Reason for choosing Xero

I have trusted Xerox for a long time

Review Source

BA

Boots A.  
Virtual Assistant  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use"

January 23, 2023

5.0

Pros

Xero is easy to navigate through. Had to learn it on my own to enter expense and attach receipts. Tutorial are also included.

Cons

After editing an entry and going back to the list of Suppliers, it will send you to the topmost list again.

Review Source

JM

Josh M.  
Owner  
  
Used the software for: 2+ years

### "We have been using xero for two years, and it is incredible"

February 7, 2018

5.0

Pros

The best thing about xero is that it helps us keep organized and lets us know which customers have paid and which are behind

Cons

It is not compatible with our bank. If it was compatible, we would be able to see which checks have cleared etc

Review Source

LW

L W.  
  
  
Used the software for: 2+ years

### "Easy workflow, probably the best accounting software available."

January 5, 2017

5.0

It's easy to set up and has a lot of great built-in features. Support is generally fast to respond. The corresponding app is quite limited and it's better on Android than iPhone. The online interface is clean and tidy which makes most things easy to find. Xero responds to customer requests for features but not always at the speed the customers want! The addition of overdue bill reminders has been a godsend.

Pros

Ease of use Clean interface

Cons

App for phone is lacking features No text recognition for easy input of receipts

Review Source

John G.  
Owner  
Commercial Real Estate  
Used the software for: Less than 6 months

### "A good alternative to QuickBooks Online"

November 29, 2017

4.0

Overall it works and keeps my books in good order and is simple to use.

Pros

The entire interface is a little more friendly than Quickbooks Online, but takes some getting used to if you're a QB user. I like how you never really have to do a month end reconciliation as you just reconcile each transaction as they come in. I went with Xero because another management software that I had chosen only integrated with Xero, not QBO at the time. So I decided to give it a try and ended up liking it.

Cons

The reporting options aren't as customizable as I'm used to in QB. For example, I would like to print out a P&L by month, showing Jan-Current Month to date. But I can only print a monthly report going backwards- showing the current month first and then going back each month. So instead of left to right: Jan-Feb-Mar-Apr etc. It will only give me Apr- Mar - Feb - Jan.

Review Source

Ayano J.  
Independent Contractor  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Meets basic accounting needs"

August 1, 2021

3.0

It was a good software for what it was but I quickly upgraded and switched to a different software that better fit my needs after about a year with it.

Pros

For this being the firs accounting software that I used for my business, it got the job done. It was simple and straight forward for my invoicing and billing needs.

Cons

It seemed to be very outdated and did not a good interface. It would take me a long time to create reports.

Review Source

IL

Ian L.  
Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Easy To Use, Really Useful Features"

April 18, 2017

5.0

Xero has been great for us, we've used it since we started the business in June 2010. Its integration with Capsule has been handy and features like recurring invoices are invaluable to a retainer-based business like ours. The pricing model is reasonable and our accountants like it, as does our book keeper who can work remotely and understands everything that is going on. Bank feed integration is also invaluable.

Pros

Integrations, bank feeds, recurring invoices, invoice templates.

Cons

Haven't found any significant negatives.

Review Source

Laura P.  
Business Coach and Entrepreneur  
E-Learning  
Used the software for: 2+ years

### "Great software, but sometimes hard to find the things you need"

August 23, 2018

5.0

Pros

The fact it syncs all my accounts, and the feeds are accurate.

Cons

It's quite hard to find all the reports, and the search functionality is a little buggy. it doesn't search all the fields very well.

Review Source

MG

Marianne G.  
Office Administrator  
Individual & Family Services  
Used the software for: 1-2 years

### "Super easy use for invoicing and paying bills"

March 5, 2018

5.0

Paying bills is way faster with this software than when done by hand (the options available for printing company personalized cheques are very useful).

Pros

It is easy to use for invoicing, paying bills and even expense claims. We can have many users and the access options we choose from for each are really well set-up. It is easy to link a bank account to the software and keeping track of the money that comes in and out through a reconciling process, which allows you to see every transaction, even those you haven't necessarily created a claim, invoice or receipt for (i.e. credit card transactions transfer from online registrations/sales). Receipting is also very quick and easy to do.

Cons

Certain functionalities are not necessarily logical (for example when submitting an expense claim with 2 pages worth of expenses, if you're not carefully selecting everything on the two pages, you will end up having to pay the expense in multiple transactions or cheques).

Review Source

Patrick P.  
  
Information Technology and Services  
Used the software for: 1-2 years

### "Nice and simple"

May 31, 2017

5.0

Pros

Looks nice Good workflows Efficient links between documents (from quote to invoice to payment to reconciliation...)

Cons

Auto reconciliation is not reliable (will match transactions of different months...) Integration with Zapier could be more exhaustive (transfers not handled, etc.) Comments are useless since they can't be sent/assigned to users

Review Source

Jason Y.  
Owner  
  
Used the software for: Less than 6 months

### "Best accounting software I was able to find when starting my new small business."

March 7, 2018

5.0

They are my accounting software for my small business. It allows me to manage my own finances without having to pay for a professional accountant.

Pros

By far Xero was the easiest accounting software to get started with. Really clean user interface, and I found it incredibly easy to get up and running quickly. Complex things such as tax setup and payroll and are made so easy I was questioning whether I even needed an accountant. Pricing is more then fair, and they have a ton of features and add ons that made this a no brainer for me.

Review Source

GC

Geri C.  
Owner  
  
Used the software for: 1-2 years

### "Time saver for handling my business accounting"

March 14, 2018

5.0

Pros

Combined with A2X, I am able to import my Amazon sales data into Xero and categorize and reconcile all of my transactions. The Account Watchlist on the Dashboard keeps important accounts front and center to keep track of my monthly and YTD expenses and sales.

Cons

There was a learning curve and not everything was easy to figure out, but I didn't have a lot of experience with accounting software, so it may have been my lack of experience. I also wish there was a way to only import a particular credit card account rather than all cards on the one account. This may be a specific issue just for our organization but it would be helpful. The way it is set up now I need to manually delete all of the unrelated credit card charges.

Review Source

sS

shamese S.  
Owner  
Accounting  
Used the software for: 1-2 years

### "People should know about Xero!"

January 12, 2016

4.5

Pros

I like the flexibility in the features. It has functions inside the program that other systems require a separate POS system, just to handle. Love the style of the reports, invoices, purchase orders. Look very professional. The help center is phenomenal. You'd probably never need to actually speak to a Xero representative.

Cons

Coming from a QuickBooks background, it can be a bit rough to figure out the best way to use it for efficiency. The search function is a little bit more cumbersome than QuickBooks. In general, it's good to have a few tabs of the company you're working with open at once, to really be able to get some work done. The 'reconciling' function is not necessarily something to dislike but it is just different (again, coming from a QB background).

Review Source

CW

Christopher W.  
Business Support Administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Xero - Invoicing made easy."

August 23, 2023

5.0

I produce ad hoc invoices and Xero provides an adaptable and clear solution that is easy and quick to use.

Pros

I like the clear layout, the invoicing functionality and the ease of use. I am new to Xero but I found it quite easy to pick up the functions I use and Xero seems to be quite adaptable when different scenarios are encountered.

Cons

So far I have not encountered anything which I find difficult or do not like. Xero is not fully integrated with the processes I use but it seems easy to utilise it as a stand alone function when needed.

Review Source

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