# Page 64 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 64 - Is Xero the right Trust Accounting solution for you? Explore 3269 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3269)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 64 - Reviews of Xero

## Showing most helpful reviews

Showing 1576-1600 of 3269 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BD

Babajide D.  
Principal Managing Consultant  
Accounting  
Used the software for: 2+ years

### "A USER FRIENDLY SOFTWARE-VERY EASY TO USE"

December 22, 2017

5.0

XERO IS A BEAUTIFUL ACCOUNTING SOFTWARE RECOMMENDED FOR SMEs.

Pros

EASE OF USE/EASY NAVIGATION SIMPLE/ EASY TO UNDERSTAND REPORTING TEMPLATE COST EFFECTIVE- AFFORDABILITY BEAUTIFUL DESIGN/ARCHITECTURE

Cons

Assigning roles to users is not comprehensive enough. Raising of adjustment journals not available to users except the Accountant. Subscription payment method is not friendly. It does not allow subscription payment for more than 1 month.

Review Source

VR

Verified Reviewer  
Marketing Coordinator  
Internet  
Used the software for: 2+ years

### "Such a great piece of software"

December 5, 2018

5.0

Pros

Xero has so many great accounting capabilities and integrates with our POS system like magic!

Cons

No complaints from me, once I got going with it submitting and paying invoices were a breeze.

Review Source

SM

Stephanie M.  
Administrative Assistant  
Accounting  
Used the software for: 2+ years

### "Xerox is Amazing"

January 30, 2023

5.0

Pros

I love that Xero provides ease of access and even a beginner would be able to navigate this software in minutes.

Cons

I had no issues while using the software.

Review Source

LH

Lisa H.  
accountant  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Not recommended"

May 29, 2018

1.0

Just read the email templates and you will realize that this software is not for professional companies. I also don't appreciate, that Xero uses the data from their customers to supply the government with info as to how the savings from reduced company taxes are used. This can work directly against businesses and is not covered in their terms and conditions.

Pros

easy, for small businesses.

Cons

too expensive, lots of short comings, company uses customer data to supply info to government, terrible customer service (just try and find a phone number on their website).

Review Source

gS

germain S.  
immo  
Commercial Real Estate  
Used the software for: I used a free trial

### "Très bon service Je sais que certaines personnes hésitent"

February 22, 2023

5.0

All three of these offer the ability to scale their accounting for larger businesses and both Xero and QuickBooks offer specific training for accountants

Pros

Xero est un système logiciel de comptabilité abordable basé sur le cloud qui rationalise ces processus avec des forfaits

Cons

The software makes it easy to pay bills, Le logiciel facilite le paiement des factures, la réclamation des dépenses, l'acceptation des paiements, le suivi des projets, la gestion des contrats, le stockage des fichiers,

Review Source

AS

Alex S.  
BDM  
Financial Services  
Used the software for: 2+ years

### "Great user experience and helped the team considerably "

December 21, 2022

5.0

Pros

Super easy to use and helps all internal teams with expense issues.

Cons

Integration took a while but we are overall very happy with all of the features

Review Source

Andreas L.  
Sr. Vice President  
Telecommunications  
Used the software for: 6-12 months

### "Xero - Acounting done right!"

December 14, 2018

4.0

Great accounting for the modern entrepreneur that is cloud based and wants insight to their company while providing the tools for their accountant to do thier job while removing the burden on the small entrepreneur form being burried in paper work :)

Pros

Yes this accounting software is really that easy to use and set up wih multiple companies. Entries, billing, full accounting management with great dashboard. Has 3rd party apps with kudos on the CRM.

Cons

Project management app not as good when comparing to some other leading providers in that space.

Review Source

GF

Greg F.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent Accounting software"

February 20, 2019

5.0

Excellent experience with Xero. Customer service is always there when you need them

Pros

Very easy to use with beautiful design.

Cons

Cannot auto charge clients who pay invoices late. i.e its not possible to add interest charges on late paid invoices.

Review Source

NA

Nikki A.  
Office Administrator  
Civic & Social Organization  
Used the software for: 2+ years

### "Easy Accounting"

April 4, 2018

5.0

Easy enough to use, self taught. We had an accountant and he could not believe I was self taught and never used the product before.

Pros

Easy to use, good value, numerous reports you can run, integrates with other programs seamlessly. I like being able to cut checks straight from the program and the ease of reconciling my account.

Cons

I can not think of anything I do not like. It is very efficient and there are many things you can do in the program.

Review Source

AP

Annemarie P.  
CFO  
Management Consulting  
Used the software for: 2+ years

### "Xero best choice for most SMEs"

May 8, 2017

4.0

Pros

Easy to use as a business owner/non bookkeeper Truly in the cloud (no installation on computer) Will bring down bookkeeping time with around 30% Flexible in creating reports Tax and financial statements automated Good payroll module included Easy integration with other software Cheap

Cons

Slow for bigger clients/files Some functionality still missing Confusing HQ Integration with some banks not working yet

Review Source

VR

Verified Reviewer  
Director  
Construction  
Used the software for: 1-2 years

### "Ok but somewhat complicated"

October 16, 2018

4.0

Pros

We used to use zero and it is a decent accounting software. However it's a little complicated to get used to at first. Having no accounting background I found it initially quite hard to grasp, but once you get the hang of it, it's pretty easy.

Cons

Initially a little complicated. Found it a bit to time consuming and ultimately switched over to getting an accountant in stead.

Review Source

KP

Kiara P.  
Office Manager  
Banking  
Used the software for: 2+ years

### "Easy Small Business Software"

November 28, 2018

4.0

Overall quite happy with this software but like every software it isn't perfect but gets the job done.

Pros

Easy to maneuver and find what you are looking for. Ability to have multiple entities linked to the one account, for example a subsidiary or management company.

Cons

Customer service or lack thereof. Reporting functionality is not great, you can get some add ons to Google Sheets that work but you also need to pay for those in addition.

Review Source

Maurice V.  
CCO  
Motion Pictures and Film  
Used the software for: 6-12 months

### "Gives you certainty"

October 8, 2019

4.0

Xero does what it says and is a great tool in keeping on top of your invoices.

Pros

I don't like accounting and the world of invoicing. Xero makes creating invoices, sending them and tracking them really easy and allows me to be on top of the work flow.

Cons

I wasn't too sure about the repeat function and it took me a while to get the parameters correct to set it up in the right way. So, more an issue with getting up to speed rather than the software's ability although it could have been more fool proof for me.

Review Source

RM

Ralph M.  
Owner  
Consumer Services  
Used the software for: I used a free trial

### "Math-phobic business owners no more - Easy to Follow tabs, instructions, with examples. Thank you! "

November 20, 2021

5.0

business 101 - understand your business reports - this makes it a lot easier and on google drive, perfect

Pros

reconciling bank statements with the software's created titles and tabs is so much easier.

Cons

this is easy for my level = I can check bookkeeping and accounting annual documents myself.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

I needed to understand the business reports. I didn't need to pay that much!

Review Source

LG

Liam G.  
Director  
  
Used the software for: 2+ years

### "Useful accounting software saves me lots of time"

April 8, 2018

4.0

Pros

The time I save by using Xero is really priceless. It helps me keep on top of all my financial requirements .

Cons

As per a lot of cloud based software Xero can be very slow to load sometimes which can be very frustrating

Review Source

RE

Rupert E.  
  
Telecommunications  
Used the software for: 1-2 years

### "Switch from an alternative product that couldn't meet my needs"

February 19, 2015

5.0

Pros

Xero is an incredibly intuitive bookkeeping and accounts package. I love the way your accountants are linked directly into the software making it very easy to ask questions and have issues resolved. The service is updated continuously (for example payroll and quotes are recent additions to the service), and I love the fact that everything can be done paper-free with scans and documents stored in the service. The mobile apps are a bonus and let you manage the finances of the business on the move. The support and engagement with customers is also great. Finally, it also integrates with many of our other business systems (like Quote Roller and MailChimp), streamlining our business processes.

Cons

The only downside is that there is no Windows phone app.

Review Source

TA

Tammy A.  
Office Manager  
Legal Services  
Used the software for: 1-2 years

### "Web Based Accounting Software"

June 20, 2018

5.0

Pros

Web based accounting software that covers many aspects including Core accounting, fund accounting, expense management, budgeting and forecasting, financial reporting, project accounting, billing and invoicing and payroll management.

Cons

Learning the system was a task but after learning all that it had to offer and how to use it this software is an asset to our firm!!!

Review Source

MUM

Morale Ugan M.  
Student mentor  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Accounting and billing tool"

November 3, 2022

4.0

It's easy and useful for businesses

Pros

It's easy to use. Easy billing. You can get your accounting reports and integrate it with your bank and you are able to connect your credit card.

Cons

It gets a bit expensive the more people you integrate with. You have to wait for +24hours to get feedback on customer support. but it's a good tool to use.

Review Source

VR

Verified Reviewer  
CEO  
Internet  
Used the software for: 2+ years

### "Solid bookkeeping software for small companies"

October 6, 2018

4.0

Pros

Xero is a good bookkeeping software for small companies that allows them to easily keep track of their finances. It is easy to use, covers most types of invoices and reports and can automatically import transactions by linking to a large number of banks - this is a big time saver. Overall, both us and our accountants are very happy with Xero.

Cons

The user interface feels outdated and the while issuing invoices is easy, the customisation options are fairly limited (for example you can only number invoices sequentially)

Review Source

MR

Margarete R.  
Programme Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Very user friendly for non-accountants "

May 3, 2019

5.0

Pros

Very user friendly even non-accountants can easily do the accounting job!

Cons

Nothing to complain about it really! Maybe, user login to be more secured, like 2FA passcodes to prevent unauthorized people to access it.

Review Source

VR

Verified Reviewer  
Implementation Specialist  
Computer Software  
Used the software for: 1-2 years

### "Great platform for handling your own books"

June 30, 2018

5.0

Pros

I like how the platform enables people to manage their finances without having to hire an outside party to do it for them. The platform is also pretty inexpensive.

Cons

The platform can be difficult to get set up initially, but most are so that isn't a fault of Xero. I would also like to see more features make their way to the mobile app so the experience is seamless.

Review Source

Alexander R.  
Senior RPA Consultant  
Management Consulting  
Used the software for: 1-2 years

### "I use Xero every week and it is very easy to understand and I can get what I need"

August 2, 2018

5.0

Payroll, payslips, reports, expenses, leave days. All of them are consolidated at one place for the employee and the company

Pros

User friendly, Consolidates available leave days, payroll details and payslips, it also allows expenses processing

Cons

Classes / Locations are difficult to set up. This allows the company to consolidate expenses by location or branches

Review Source

Rajkumar B.  
Accountant  
Accounting  
Used the software for: 6-12 months

### "Xero Accounting Software Review"

January 14, 2023

4.0

Pros

It is very easy to use. It is most effective software to keep bookkeeping properly through their different accounting features. It has better accounting features Like; Payroll, Reconciliation, Payable and receivable so on.

Cons

Report generating is too limited otherwise it is nice to use .

Review Source

Karen F.  
Owner  
Animation  
Used the software for: 6-12 months

### "Lots of nice features and quite easy to use"

August 23, 2018

5.0

Pros

Xero took a little bit of getting used to, but it's quite easy to use and I enjoy using it. It has a lot of great features that makes iteasy to invoice and keep track of your finances.

Cons

I found some of it confusing to use and am still not familiar with all the features, even though I've used it for quite a while. It could be more my fault though for not really taking enough time to orient myself fully. but I didn't find it easy to just familiarize myself with everything.

Review Source

Heather A.  
Productivity & Success Mentor  
Consumer Services  
Used the software for: 1-2 years

### "great tool but not the easiest to get started with"

December 10, 2018

5.0

Pros

the fact I can link up all of my accounts and have my accountant on there too

Cons

it's cluncky and not intuitive in it's use. I'm sure there are loads of things I'm not using to their full potential and am now going to invest in some training as it's really not a simple bit of software to use to the max without some guidance.

Review Source

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