# Page 67 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 67 - Is Xero the right Trust Accounting solution for you? Explore 3269 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

---

Xero

4.4 (3269)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 27th, 2026

# Page 67 - Reviews of Xero

## Showing most helpful reviews

Showing 1651-1675 of 3269 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HS

Hayley S.  
Director  
Professional Training & Coaching  
Used the software for: 2+ years

### "Very happy with this solution"

February 25, 2021

5.0

Xero is easy to use (with a little direction perhaps) and it's been great for invoicing, payroll, and tracking our finances.

Pros

Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially. Easy to share with accountants. A thoughtful social enterprise discount given too.

Cons

We needed some training from our accountant to show us how to manage projects effectively (without paying for extra features)

Review Source

Doug S.  
Freelance artist  
Retail  
Used the software for: 1-2 years

### "Gets the job done at an affordable price"

April 23, 2019

4.0

Pros

I like the simple interface and it doesn't have all the features I'll never use.

Cons

Difficult to find some features that aren't used every day. Also it takes some effort to navigate from some reports to others when I'm doing my end-of-year accounting for tax purposes.

Review Source

VR

Verified Reviewer  
Marketing  
Utilities  
Used the software for: 1-2 years

### "Works well and keeps my accounting organized "

July 19, 2021

5.0

Overall I love using this software and how it keeps me organized.

Pros

Works well and keeps my accounting organized. Helps me with planning and budgeting efficiently and accurately.

Cons

Does take some time to learn how to use all of the features most effectively. So some time investment.

Review Source

NG

Nithya G.  
HR  
  
Used the software for: 1-2 years

### "An extremely useful accounting software for entrepreneurs!"

February 14, 2019

5.0

Pros

As a small company we often had challenges in finding a good accountant. But Xero helped us organise our invoices and payables in a much better and streamlined manner with excellent reporting tools!

Cons

Initially set up was a bit hard! But once we got the hang of it, it was totally an useful investment:)

Review Source

sG

sarah G.  
Director  
Consumer Services  
Used the software for: 1-2 years

### "Great when it works......."

February 28, 2017

2.0

Xero is really easy to use...... when its actually working! The bank feed has a weekly glitch, and at the moment, the whole of xero is down completely. I have no way of telling what invoices are still owed to me and Im very worried about my data, obviously because its cloud based. I also think that it could do with more features, like estimated income, estimating expenditure etc. I've had it for a year and Im now looking for something else, I think I gave them a fair trial, just too many glitches.

Pros

the bank feed when its working

Cons

its mostly not working and the holidays in the payroll feature are a nightmare

Review Source

KM

Katie M.  
owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Robust with lots of features"

March 12, 2019

5.0

Overall I'm happy with this product and will continue to use it.

Pros

I like that it's pretty user-friendly for a new business owner. I'm able to generate a variety of reports for both of my businesses' accounts all from the same log-in.

Cons

I wish that Xero still integrated with MindBody software. When I first started using Xero, I had to manually enter months of transactions because the automatic bank feed will only go a few months back. It was A LOT of work. I have two completely separate bank accounts for my business which means I have to pay the monthly fee for both. It would be nice if there was a deeper discount for second accounts...it's pretty expensive.

Review Source

VR

Verified Reviewer  
Professional Cleaner  
Individual & Family Services  
Used the software for: 6-12 months

### "Xero makes everything so easy!"

June 7, 2018

5.0

Xero makes accounting so easy for anyone to figure out!

Pros

I really like the software that xero has, I don't have much experience with other accounting software but with xero they make it easy for me to understand and use it!

Cons

I feel like there is so much to know and learn about xero that I keep coming across new things, while this in its self is not a con it would be nice if xero was more proactive about showing newer users other features they might not know about.

Review Source

Peter H.  
Owner  
Graphic Design  
Used the software for: 2+ years

### "Beautiful accounting that integrates with tons of apps"

November 28, 2018

5.0

Pros

I switched from Quickbooks to Xero because Xero integrates with so many more online apps EASILY. Sure you can make Quickbooks Online work with some apps, but integrating them isn't nearly as easy or smooth as it is with Xero. And in the world of cloud computing, having quality tools that all work well together is huge.

Cons

The mobile app is currently very limited in what you can do. It would be nice if I could create and view invoices on the mobile app.

Review Source

KT

Katy T.  
Payment Specialist  
Financial Services  
Used the software for: 1-2 years

### "A reliable payment processor"

May 25, 2021

5.0

Pros

Easy to learn and use . The invoicing is quick and you can use their templates or import your own . Incorporates the different VAT rates for different regions brilliantly .

Cons

The reports are fairly simplistic and do not provide any significant insight . You can only link one PayPal account at a time.

Review Source

AH

Abbas H.  
Managing Director  
  
Used the software for: 2+ years

### "Beautiful and accounting software can go together after all!"

September 19, 2017

5.0

Pros

\- Very clean uncluttered UI makes tracking financials a breeze - I'm a non-accountant and it's still easy to follow.. That says something! - The new reporting tools are amazing! - Amazing value for the price you pay.

Cons

\- Ability to customize with regards to custom fields and additional tracking categories (can't have it all i guess)

Review Source

MD

Marina D.  
Owner/Manager  
Hospitality  
Used the software for: 2+ years

### "Easy to use, great dashboard, view of my business on one page"

March 10, 2018

5.0

Ease of use, speed, actual live data from banks etc

Pros

Very good tracking of debtors and creditors, easy bank reconciliations, budgeting capability, easy to sort chart of accounts so that the profit and loss makes sense

Cons

Reporting budget vs actual is hard to find. Can't search the whole system for a $ amount, have to check each individual bank account

Review Source

VK

Vince K.  
President  
Consumer Services  
Used the software for: 1-2 years

### "Good, but could be great"

July 18, 2017

4.0

Pros

It was an inexpensive alternative to Quickbooks, which we were looking to get away from. Overall, it's not a bad option.

Cons

The syncing with our bank account is somewhat laborious and slow. I wish that were a bit more seamless, but it might be due to the security settings of our bank. Not sure.

Review Source

JS

Jimit S.  
CEO  
Retail  
Used the software for: 1-2 years

### "Best tool to have for tax filing"

June 17, 2023

5.0

I would highly recommend it is a great tool I will be using for years to come

Pros

So easy to use and saves you so much time so it is well worth having for any business

Cons

Bit costly but worth it for the time it can save you

Review Source

LT

Lee T.  
Managing Director  
Information Technology and Services  
Used the software for: 2+ years

### "Xero is a Game Changer"

January 16, 2020

5.0

As the years have gone by I have never felt a need to change anything, paying staff, charging clients, sorting expenses is all doable with Xero.

Pros

It is so easy to use and implement I get baffled when our clients tell us they use something else. As a software provider ourselves we appreciate an intuitive interface and that's exactly what Xero gives us.

Cons

The only thing I wasn't happy with was that we had to pay extra to allow more spaces for reconciliation.

Reason for choosing Xero

Ease of use in trials was the reason for choosing Xero.

Review Source

VR

Verified Reviewer  
Tutor  
Education Management  
Used the software for: Less than 6 months

### "Probably the Most Beginner Friendly Accounting Software"

May 15, 2019

4.0

Pros

Xero is extremely user-friendly. It's a great software for people that do not have a lot of experience with accounting software in general. It has a very easy learning curve. You can get a 30-day free trial before you buy! It has inventory tracking, payroll, invoice creation, check writing, and other essential bookkeeping functions in one platform.

Cons

The dashboard isn't as fully customizable as I expected.

Review Source

Timothy T.  
Cofounder, designer, front-end developer  
Computer Software  
Used the software for: 6-12 months

### "Great for accounting, still lacking on UI usability"

June 13, 2018

3.0

Pros

Xero makes company accounting clean and fairly easy. There are descriptions of sections you might not fully understand, which can help new users

Cons

Some UI elements could be improved, like the ability to add a new suppliers address when creating a bill (currently it is only possible after a new bill is created, adding two extra steps to the process). Other small UI issues exist, but overall it's very usable.

Review Source

DB

David B.  
Estimator  
Construction  
Used the software for: 6-12 months

### "Xero is pretty useful"

November 2, 2023

4.0

Pros

Its easy for you're average worker to learn and get started using.

Cons

It is somewhat lacking in some of the more technical features and tools that i'm used to working with.

Review Source

VI

Vilma I.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Easy to create Invoices"

September 6, 2019

4.0

Pros

Easy to create Invoices. It is a good feature, that you can link your bank statements with Xero

Cons

There is a set of the limit of reports.

Review Source

VN

Viv N.  
Customer care  
Telecommunications  
Used the software for: Less than 6 months

### "Payment processing "

October 2, 2023

5.0

Xero is good at managing online financial files because it has storage.

Pros

Xero is good at payment processing because invoiced customer can directly from Xero invoice using debit or credit card.

Cons

Financial accounting reports are easy to track and also managing inventory stocks due xero's inventory software.

Review Source

CG

Carvin G.  
Accountant  
Financial Services  
Used the software for: 1-2 years

### "Xero review"

September 12, 2019

5.0

Able to use data to compile management accounts monthly

Pros

Ease of use of the system Cloud based system Cash coding functionality Multiple users are able to access Xero

Cons

Sometimes you have to click twice to load a page as the first time seems to just refresh the page then I have to click it again to go in.

Review Source

PD

Parakrama D.  
Owner  
  
Used the software for: 1-2 years

### "Accounting software that has a lovely user interface"

June 17, 2018

4.0

Pros

I love that Xero is cloud based and has complete functions to manage your P&L, invoicing and other accounting needs. The range of apps that Xero links with are an added bonus.

Cons

The customer service needs urgent attention as I have not been able to get in touch with them with short notice.

Review Source

TM

Tabatha M.  
Internal Accountant  
Accounting  
Used the software for: 2+ years

### "Better bussines"

October 16, 2018

4.0

Awesome.. would recommend over all others

Pros

Easy to use, intuitive and functional. Great search and audit features to track changes and strong reporting packages with great options for customising.

Cons

The payroll software whilst a great add on. Is not as robust as many other softwares on the market around processing staff on veriable Hours

Review Source

FP

Frances P.  
Employee & Labor Relations Manager  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "QUICK and EASY!"

June 10, 2022

5.0

Pros

Xero is an application that's easy to learn and understand. As a user who has not been properly trained, I was able to adapt to easily with the software. It's an easy and practical tool to use when processing Australian payroll and superannuation.

Cons

Xero is more ideal for small to medium enterprises. Although it has its advantages in terms of usability, it would be a challenge to use Xero for large scale businesses.

Review Source

DA

Dawood A.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Brilliant accounting system for small business and accountants. "

November 7, 2017

4.0

Pros

The system is cloud based with an excellent support service. User friendly interface with well designed menu's. Functional customisable financial reports. Multicurrency processing capability. Wide range of associated apps.

Cons

Limited inventory and purchase order tracking functionality. Slow development of requested features.

Review Source

KB

Kevin B.  
Business Development Manager  
Construction  
Used the software for: 1-2 years

### "Xero is the only option!"

January 25, 2023

5.0

Low cost & effective accounting package, with ability to scale from small start-up to large scale business.

Pros

Easy & intuitive to use. Actually makes reconciliation fun!Logical & simple to use.

Cons

Cannot really fault anything with Xero. It is so simple & effective.

Reason for choosing Xero

Great reviews & feedback from existing users.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.