# Page 7 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Xero the right Billing and Invoicing solution for you? Explore 3290 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120109/Xero/reviews --- Xero 4.4 (3290) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 7 - Reviews of Xero ## Showing most helpful reviews Showing 151-175 of 3290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Sami S. Head coach owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great platform for accounting professionals and newbs like me " May 24, 2025 4.0 Pros Simple easy to use for myself and my bookkeeper to keep on top of my business accounting. As someone without accounting experience I can easily navigate it too. Cons It doesn’t do direct feed with all banks & bank account types, as a sole trader I have personal and business accounts I’d like to direct feed access to. It’s a minor inconvenience Switched from [QuickBooks Solopreneur](https://www.capterra.com/p/212141/QuickBooks-Self-Employed/) Not as supportive for my bookkeeper once I brought her on. Review Source DK Denise K. Secretary Wholesale Used the software for: 1-2 years ### "Zero for your business " January 3, 2026 5.0 My overall experience with zero has been absolutely fine ,no issues whatsoever a good piece of software Pros Value for money ,easy to use Their customer support are helpful and not to long a wait on the telephone Cons I haven’t had any issue with zero so therefore I can not comment regarding this matter so all is good Switched from [BasicOps](https://www.capterra.com/p/228610/BasicOps/) The previous service we was using was too slow Review Source HT Helen T. Business Adminsitrator Financial Services Used the software for: 1-2 years ### "Xero - Revolutionising invoicing " March 31, 2025 5.0 Very positive and has taken a lot of the back office administration from the day to day. Pros Ease of set up, recurring invoicing, automatic chasing. Use of different invoicing and headers. Cons The email address the invoices are sent from a generic email address which some companies reject Review Source CN Cherryl N. On-line marketing Marketing and Advertising Used the software for: Less than 6 months ### "Accounting software for a business " March 23, 2025 4.0 It has helped me in bill management and gives me finance reporting for my business Pros It is user friendly easy to navigate helps reduce errors can be accessed from anywhere with Internet Cons The subscription price can be overwhelming at times Review Source CM Chris M. Founder and Principal Consultant Biotechnology Used the software for: Less than 6 months ### "Easy to Use" June 2, 2025 5.0 Sign up was easy. Migration from old CFM worked well with templates. Onboarding call was very helpful to catch a few mistakes. Pros Easy to use. Interfaces with Gusto and Harvest, which is perfect. Intuitive interface and easy to learn. Cons Fits the needs of my small business perfectly at a good price. More interfacing with other softwares would be nice but I'm sure that will come. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Xero Price and integration with Gusto, used for payroll. Switched from [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Poor functionality, glitchy, and low support. Review Source SH Scott H. Disability Support Worker Individual & Family Services Used the software for: 1-2 years ### "Xero Review" June 4, 2025 5.0 It was hard at first to understand how to use . With assistance from my accountant and help videos, I am confident in the basic use of it. Pros It is great how easy it is to monitor the transactions of the business and make plans using that data. Cons I did not enjoy the learning curve with the app, but I feel far better about it now that I have learnt a lot. Review Source JC Joseph C. Operations Assistant Broadcast Media Used the software for: 2+ years ### "Xero A Multi-Purpose Platform " January 21, 2025 5.0 is multi-purpose platform that is always reliable. Pros I love for it is good for invoice management, inventory control, expenses management & billing. It has easy to use tools. Cons I find to be good and not to have dislikes. Review Source MI Muresan I. Consultant Insurance Used the software for: 2+ years ### "Xero is the way to go. A very resourceful tool for accounting and financial management." November 4, 2024 5.0 It has been a satisfactory overall experience with . Getting to utilize Xero powerful functions has helped us get a much better control over our financial activities. Xero also has enabled us to learn better and more efficient ways of handling our finances through accurate budgeting and expenses tracking. Pros The financial reporting features that provide eye-opening insights about where our organization stands financially. has budgeting and expenses tracking tools that help us manage and properly utilize our financial resources. Xero has very advanced data security features that keep our sensitive financial data secure from unauthorized access. It offers outstanding bookkeeping tools that allows us to keep all financial documents and receipts organized for easier referencing. Cons has exhibited no cons so far. All things about it are in perfect shape and there been no complaints about it. Review Source KP Kayli P. Office Manager Security and Investigations Used the software for: 2+ years ### "User Friendly" March 7, 2025 5.0 Ive been using for 3 years now and really appreciate how easy the platform is to use Pros The platform is user friendly, clean and to the point. Cons Does not link up to all platforms. Not much else Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Xero It was a while back and I do not remember the name. Review Source PJ Pius J. Accountant Religious Institutions Used the software for: 2+ years ### "Accounting with Xero is Amazing" October 30, 2024 5.0 Pros is the most iconic tool that I have ever used. I like that it offers a wide range of online accounting tools such as AP, AR, GL and payment matching in one place. Cons Whenever I face issues, the vendor technical team is rapid in resolving the bug - currently, there is no daunting aspect. Review Source PM Puja M. Junior Accountant Accounting Used the software for: 6-12 months ### "An umbrella accounting" November 23, 2024 3.0 It is a software that has features like automatic bank feeds, recurring invoices, and expenses categorization. Pros It doesn't support phone number and email replies can take upto 48 hours. Cons It can only track finished goods and isn't suitable for tracking raw materials on work-in-progress. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) The main reason for switching from to quickbooks because it has more features. Review Source AG Ade G. Director Retail Used the software for: 1-2 years ### "Xero good for basic startups" January 4, 2025 4.0 Used on a startup and easy to set up and get into doing some accounting, moved on after a year to software with better stock management and order processing features. Pros Easy basic setup for people new to requirements of accounting software and to learn basic accounting. Also easy to integrate with many web platforms. Cons Stock management and its basic layout aren't a feature im pleased with. Alternatives considered [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Reason for choosing Xero Cost and ease of use to start with, however did switch to Sage for its stock management a year later. Review Source ET Elayna T. President Individual & Family Services Used the software for: 6-12 months ### "Xero review" October 29, 2024 4.0 Just be aware of the small print. Dont get locked out of your own business software Pros I like the software, it offers just about everything youd need to keep your financials in order and even offers end of year reports for the irs ( very important) and keeps you alerted on your quaterly tax payment schedule, among other thing. You can link your bank and reconcile your spendatures and tuck each transaction into its proper tax-non tax catagory, plus other deductions such as depreciation of your vehicles for tax writeoffs, and many more... Cons .however. the quoted price on the promotion was way far from the price i was charged for this product. Also i missed my payment by two days and all my information, everything i had documented, reconciled, entered, invoices, reports, EVERYTHING was being held for ransome and untouchable till i paid my inflated price. Its was an eye opener. When running a business, be careful what product you choose, for me. I cant be locked out of my accounting software for any length of time when it comes to my business. Just food for thought. I know zoho has been the best alternative app for free even. And it offers the same services does for half the price. No gemics Alternatives considered [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Reason for choosing Xero I did at first but choose zoho instead. I dont need my financial software locking me out of my business account. Zoho doesnt do that. Ever Review Source SF Stephanie F. Owner Hospitality Used the software for: 1-2 years ### "Very happy with our decision to partner with Xero" May 27, 2025 5.0 Great product; intuitive and intelligent. Real-time data feeds are invaluable. Partnership with Stripe a plus. Pros Ease of use; intelligent matching; useful dashboards; responsiveness to submitted cases; timely data feeds. Cons Not able to talk to a support representative live; having to submit a case means a delay in resolving issues Review Source JM Jesse M. Senior Accountant Accounting Used the software for: Less than 6 months ### "Good for Daily Accounting" April 5, 2026 4.0 Pros I really appreciate how easy it is to manage invoices and track expenses. The bank reconciliation feature works well enough for our needs and saves a lot of time compared to our old system. We've also found the reporting helpful for quick insights into our cash flow. Cons Sometimes the mobile app can be a bit clunky when trying to input new transactions on the go. It's not a huge deal, but I wish it was a little more intuitive for quick entries. Also, finding specific historical data can take a few too many clicks. Review Source JB Jim B. Assistant Controller Computer Software Used the software for: 2+ years ### "Good finance software for small business" November 14, 2024 4.0 Mostly positive, some frustration. I can't help but feel with just a few updates, could be great. Pros is easy to use. Xero (the company) has put in the effort over the years to improve the overall use of the product (user interface, reporting). Cons While has made significant product improvements, they haven't made the minor adjustments the user community has requested - specifically adding more custom text tracking fields. Xero comes with two, and most users find five or 10 would be beneficial. Also, Xero has not rolled out all of the updated pages on the web version. For example, the updated Accounts Payable pages were available months ago, while Accounts Receivable still shows the older pages. Not a showstopper, but a uniform look across all pages would be great. Review Source SA Sadiq A. Senior Partner Management Consulting Used the software for: 2+ years ### "Reliable Tool for Online Accounting" October 30, 2024 5.0 Pros for over four years now has been the most vital tool for matching payments, eradicating fraud and handling accounting tasks online. Cons I mainly use the mobile application and it suits all my needs as Senior Partner in Management Consulting industry. Review Source JG Jacob G. Owner Franchisee Education Management Used the software for: 2+ years ### "Easy to use bookkeeping software. " June 12, 2025 5.0 Been using it since I started my business. Easy to use. Great support. Love the ability to give my bookkeeper and accountants access. Pros It has an easy to use interface. It is really easy to reconcile. Adding employee information is simple. Cons The numbers of users triggering a different payment amount is not the best for a small business. It would be great to have more levels in between the current options. Automation of reconciles can be frustrating. Review Source MG Mike G. Project Manager Marketing and Advertising Used the software for: 2+ years ### "Very agile for small businsesses" October 28, 2024 4.0 This software is very user-friendly and customisable. It is very good for small businesses to keep track of their quotes and easily convert those quotes into invoices to show a clear journey from quote to invoice to paid work completed. Pros You have the ability to create a quote, add your own notes and narrative, save templates, and convert quotes into invoices, all going directly to the customer and requesting them to pay using the method that makes sense for your small business. Cons Seemingly unable to set a budget limit for a project, attribute hours towards it, and to let you know once this has reached it's limit/not exceeded it. Review Source VC Vania C. Assistant Manager Accounting Used the software for: 2+ years ### "AP/AR/GL Tool of this Era: Xero" November 22, 2024 5.0 Pros is a reliable accounting tool which I use to automate major repetitive accounting tasks mainly invoicing, inventory control and billing. Cons Ever since I implemented , I have never experienced any daunting aspect. Review Source NB Nicola B. Owner Executive Office Used the software for: 2+ years ### "Xero is a great package for business owners growing their business" December 2, 2024 5.0 My experience with has been brilliant. I have been a user for over 10 + years, for myself and via access for my clients. Pros The ease of use, particularly for small business owners. Cons Can become expensive as your business grows, with add on's like Payroll etc. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Just became way to expensive, MYOB for modules for everything and wasn't practical. Review Source FS Fiona S. Office Manager Architecture & Planning Used the software for: 2+ years ### "User Friendly accounting software" June 26, 2025 5.0 I've used with the last 2 companies, I have worked for, and found it user friendly. The payroll setup is quick, and fields are basic and easy. The interface is easy to navigate. Pros Really easy, intuitive software, that a non-accountant can use. And can sync to other software systems such as Project Management Software. Cons Not as cost competitive as some other similar software. Can have integration issues with other software systems. Review Source EA Emily A. Office Administrator Information Services Used the software for: 1-2 years ### "Highly Reccomend" April 4, 2025 5.0 I have enjoyed using the system & they are always improving. Pros It is very user friendly & easy to navigate. Cons There is nothing negative to report regarding . Switched from [Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/) System Issues. We experienced a 'crash'. Review Source TK Tony K. Chief Operating Officer Information Technology and Services Used the software for: 2+ years ### "Great local solution - doesn't scale well when you go global" December 7, 2024 4.0 From a small to medium size single business / single country perspective, it is quite effective. Pros It is simple to use and has all the core functionality that you need. Cons We are expanding globally, and does not deal well with that. We have had to licence localised versions of Xero that we need to then manually consolidate. I am aware the Xero marketplace does offer some solutions, but there are also all in one solutions available where you deal with a single vendor. Review Source jS joyelle S. accounting admin Accounting Used the software for: 1-2 years ### "Not an easy product" November 17, 2025 3.0 Pros the sales tax summary is good and easy to use for figuring out monthly sales tax and non taxable items Cons very cumbersome software. not easy to use or import from, large learning curve if you are coming from most any other products Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.