# Page 79 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 79 - Is Xero the right Quoting solution for you? Explore 3294 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3294)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 79 - Reviews of Xero

## Showing most helpful reviews

Showing 1951-1975 of 3294 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JW

Jon W.  
Senior Sales Representative  
Computer Software  
Used the software for: 1-2 years

### "Great Experience"

July 2, 2019

5.0

From sign up to implementation, the customer service was great. They were always helpful and responsive.

Pros

When it comes to accounting software a lot of people instantly flock to QuickBooks. Xero gives you a reason to look else where. The system is designed great and super user-friendly. It made the accounting side a breeze. Understanding the reports too was simple and the layout was perfect.

Cons

I thought the software was great when we initially used it. To be honest, we weren't about it at first but glad we gave it a shot.

Review Source

SJ

Shaun J.  
Compensation and Benefits Specialist  
Financial Services  
Used the software for: Less than 6 months

### "Simplifying daily processes with effective results"

March 2, 2023

5.0

Very positive, Xero has assisted with streamlining business processes and makes normally time consuming bookkeeping tasks quick and efficent to undertake

Pros

Xero helps the user simplify and streamline daily processes to increase output and efficiency. I really like the Xero app and cloud platform and the intuative functions such as receipt snap and upload save a lot of time.

Cons

Aside from the occasional connection problems with the bank feed it is hard to find fault with the software

Review Source

KD

Kelly D.  
Mining Administrator  
  
Used the software for: 6-12 months

### "relatively easy to use, effective tool for business"

January 15, 2018

4.0

Pros

ability to link to company bank account, ability to add credit card payment facility to invoices, ability to personalize invoice with branding

Cons

difficult to preview invoice after setting up template, relatively expensive monthly subscription after discount code expires

Review Source

VR

Verified Reviewer  
Production Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Very User friendly accounting software"

February 24, 2023

5.0

Pros

a user-friendly interface that makes it simple for accountants and business owners to manage and keep on top of their money. The platform also interfaces with numerous third-party programs and services, such as CRM programs, payroll services, and payment gateways.Xero provides a variety of add-ons and services in addition to its basic accounting software, including as payroll processing, project management, and inventory management. The business has operations in more than 180 nations and provides services to over two million consumers globally.

Cons

It's a bit expensive for us and quite a limited customization

Review Source

SM

Sandy M.  
Owner  
Management Consulting  
Used the software for: 2+ years

### "A good alternative for small business bookkeeping"

July 16, 2018

4.0

Businesses that use Xero should make sure their accountants know the software and should take the time to learn the proper procedures for using Xero on a daily basis.

Pros

Xero is a double entry accounting system that can accommodate both cash and accrual basis for most small businesses. It has great features such as fixed asset management, expense tracking, sales tax and inventory management. Payroll is available at no extra cost in higher levels. Unlimited users.

Cons

Could be easier to use with better dashboard. Mobile app needs improvement. Some reports need to be added.

Review Source

VR

Verified Reviewer  
Operations Manager  
Retail  
Used the software for: Less than 6 months

### "Online finance tool"

December 6, 2018

4.0

Pros

Great options. Good price. Simple integration with my banks customers and Shopify website

Cons

Not much I don’t like. My accountant wasn’t familiar with it but I found one who did understand the program and benefit over Quickbooks

Review Source

JS

Jo S.  
Business Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "An easy to use invoicing system with so much more."

September 18, 2017

4.0

Up to date, live finances. Ease of use.

Pros

I love how easy it is to invoice my clients, and reconcile bank statements. I love the ability to set up rules and easily manage my own bookkeeping basics.

Cons

I don't fully understand the reports and how to really take this software to the next level for full financial management and budgeting. But there are plenty of experienced bookkeepers who can be engaged to assist. Also, the price is a little high for a micro business. A lite version would be helpful.

Review Source

SN

Simon N.  
General Manager  
Retail  
Used the software for: 6-12 months

### "Good for small business as advertised"

May 27, 2019

5.0

Pros

I like the affordable price with almost all the functions of our accounting requires. It saves a lot of costs for start-ups.

Cons

1\. It's not quite "natively" working with Amazon and we need to buy another software called A2X as a bridge to manage the orders on Amazon.

Review Source

JS

John S.  
Director  
Hospitality  
Used the software for: 1-2 years

### "Good accounting software"

May 9, 2023

5.0

Overall it was a good experience so far, I don't like the time it takes to wait for a support response

Pros

Ability to automate similar transactions to reconcile

Cons

Adding a credit card each time the card details changed

Review Source

RC

Ryan C.  
Manager  
Human Resources  
Used the software for: 6-12 months

### "Arguably the best option"

April 5, 2024

4.0

Pros

Good value for money and integrates with our other software's well

Cons

Ideally would like it to be a touch cheaper and have more customize options on reports

Review Source

VR

Verified Reviewer  
Operations Director  
  
Used the software for: 2+ years

### "Great accounting and invoicing software."

May 10, 2018

5.0

Pros

The reporting and accounting is really great and helps us keep our books in order for managing the cashflow for our business.

Cons

The invoicing didn't offer subscriptions at the time, which was unfortunate, but the accounting is well worth the cost of this software.

Review Source

AR

Anthony R.  
Sales  
Wholesale  
Used the software for: 2+ years

### "Sleek and Modern "

September 12, 2018

5.0

Pros

Simple and easy to manage and marry up your invoices with payments, works great with Unleashed.

Cons

I cant say there is much that i don't like about it.

Review Source

MM

Matt M.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "I use Xero almost daily to run my small company & I couldn't live without it! "

January 11, 2018

5.0

Pros

It is so easy to use, to keep track of all financial transactions is an absolute doddle! The reporting is also great so you can easily see the status of business at any time. Also the integration with other software/institutions is amazing, it integrates with my business bank account & I use receipt bank for all receipts!

Cons

The price of integration with my bank HSBC, it is very expensive on a monthly basis. This could be HSBC as opposed to Xero though

Review Source

SM

Stuart M.  
Sales Manager  
Design  
Used the software for: Less than 6 months

### "Accounting Software review"

April 12, 2023

4.0

Good product, that integrates with other software easily

Pros

Easy to use for accounting ledger, integrates with other software we use.

Cons

Not as good as our other software for general accounting and payrole

Alternatives considered

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Reason for choosing Xero

looked less complicated and integrated with other software

Review Source

VR

Verified Reviewer  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Great alternative to quickbooks"

December 1, 2021

5.0

Pros

I prefer the interface and usability of Xero to quickbooks for managing small business accounts. There's a bit of a learning curve, but overall it's just much better software.

Cons

Xero doesn't have as many integrations, and fewer book keepers are familiar with it.

Review Source

DK

Daryl K.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "Xero make accounting very easy even if you're a newbie."

November 14, 2017

4.0

Xero is for me the best alternative /competitor for QuickBooks. Love the smoothness and the features are flawless. I got to try out the trail version and I'm impressed at what the capabilities are. Good recommendation for accounting in the cloud.

Pros

\- Best advantage above some other great cloud accounting systems is the multi currency feature - Great invoicing features: send automated invoice reminders, customize templates, bulk invoicing. - Inventory: Bulk import, best seller tracking, untracked and tracked items. - Connect Apps to increase effective accounting, inventory management or sales.

Cons

\- Some like cloud based systems, others don't. Thing is you have to have an internet connection in order to work. - For enterprise purposes, you might look for a more advanced system. But this software covers almost every aspect of running a good business.

Review Source

BK

Barbara K.  
Marketing Manager  
Market Research  
Used the software for: 6-12 months

### "Connects your accounting needs"

April 17, 2019

4.0

Pros

It's a one stop shop for your accounting, so it's easier in that way. It saves having to take multiple steps to do one thing, and it's great for tracking.

Cons

Having all those options in one software makes it a bit clunky and tedious to manage, but it's worth it.

Review Source

RI

Raluca I.  
Controller  
Food & Beverages  
Used the software for: Less than 6 months

### "Xero.com"

December 7, 2016

3.0

Xero.com can be a very good software for small businesses that may not have an experienced Bookkeeper/Accountant managing the finances. The user interface is rather intuitive and easy to use, but from a robust Accounting perspective, it has it's shortcomings. Unfortunately, some of the shortcuts it has can create a rather difficult audit trail, making it difficult for Accountants, even if it's easier for the non-experienced end user. Overall, I would recommend it only for a very small business that doesn't have a full-on Accounting department or extensive Accounting needs. I would not recommend it for growing businesses though.

Pros

Easy to use interface. Intuitive if you're not an experienced Accountant.

Cons

Not made to handle growth or a large volume of transactions. Cuts corners that can sometimes be problematic from a GAAP standpoint. Changes/updates made by customer service that don't make sense from an Accounting perspective.

Review Source

DM

Doreen M.  
CBT therapist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Xero is a great software "

May 1, 2023

5.0

Pros

Easy to use The reconciliation function is great

Cons

No problems experienced so far. Found it easy to use

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "One of the best accounting software"

April 15, 2019

5.0

I love Xero as an accounting app but hope they can raise the restrictions on the basic plan.

Pros

I love that Xero made accounting so easy. It's cloud-based so I can use it anywhere even on my phones and tablets. It automatically gets bank feeds so no need to manually import everything.

Cons

The basic plan is way too basic. Too many restrictions on transaction, invoices etc. You have to use the next level plan which is a lot more expensive.

Review Source

PS

Paul S.  
Manager of Finance & Administration  
Philanthropy  
Used the software for: 1-2 years

### "A different kind of accounting software - in a good way"

June 9, 2017

4.0

It's not all that popular in the US yet, but I believe it will be within a few more years

Pros

The software is very intuitive compared to many other programs. Also, you can reconcile transactions as you record them

Cons

It takes a minute to get used to the differences from other programs, but once you do, its a great program

Review Source

PM

Paul M.  
Director  
  
Used the software for: 6-12 months

### "Great community, strong integrations, not sure about "beautiful" "

April 5, 2018

5.0

Pros

Lots of integration into apps & services I use everyday. Simple to setup links to Stripe, PayPal, etc. Intuitive reconciliation workflow.

Cons

BLUE! Everything is blue! It's depressing! Can be challenging to setup if you're not an accountant, could really do with a Wizard for small business owners that helps capture common scenarios eg: partnerships, SMSF, etc rather than relying on my accountant to pretty much make it up their way as we go along.

Review Source

MB

Marc B.  
Business Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Xero"

January 4, 2023

5.0

I use XERO both to create invoices and to follow up my bank accounts and I am very satisfied.

Pros

features such as bank connections and invoice creation are great, while the dashboard offers very useful and great information.

Cons

While approving an invoice, constantly going up or down the page sometimes complicates things, but it's not too much of a problem.

Review Source

VR

Verified Reviewer  
Pharmacy Student  
Higher Education  
Used the software for: 2+ years

### "Keeps our books balanced."

May 13, 2018

4.0

Pros

We use this to manage all of our POs, invoicing, and bookkeeping. Keeps us organized, and we like how we can quickly pull reports.

Cons

Some of the bank connections are a little inconsistent sometimes, and it would fail to connect or pull data, pretty frustrating when we need to get stuff done.

Review Source

JJ

Jason J.  
Founder  
Accounting  
Used the software for: 6-12 months

### "Great functionality and support with one of the most intuitive interfaces"

February 11, 2018

4.0

Solid alternative to any leading accounting software.

Pros

Xero overs over 500+ integrations that make any business owner's life easier, while allowing their business to run much more smoothly. The ease of use and learning curve are far superior to most of the competitors. If you are big on customer support, Xero will not disappoint.

Cons

While Xero does offer a mobile app, it could definitely use some work. Also, software updates seem to be few and far between.

Review Source

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