# Page 8 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Xero the right Billing and Invoicing solution for you? Explore 3290 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120109/Xero/reviews --- Xero 4.4 (3290) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 8 - Reviews of Xero ## Showing most helpful reviews Showing 176-200 of 3290 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AN Alexandra N. Board Member Management Consulting Used the software for: 2+ years ### "A.Nott Xero Insight" November 6, 2024 5.0 Pros makes it super easy to handle repetitive accounting tasks mainly billing and invoicing. Cons Since it suits my needs, I find nothing to dislike as at now. Review Source ES Elizabeth S. Bookkeeper Law Practice Used the software for: 6-12 months ### "Love Xero!" October 28, 2024 5.0 Overall, I wish I had changed to much sooner as it saves me so much time and makes my job so much easier. The price is very affordable, it is very user friendly, and I highly recommend it. Pros After getting fed up with Quickbooks, I decided to try the free trial. I love the simplicity, how it prompts me to reconcile each time I log in so month end goes so much smoother and quicker than with Quickbooks. The pricing is WAY better and I'm not getting nickel and dimed the way I was with Quickbooks. I would say it is much easier and more intuitive and makes my bookkeeping so much simpler. Cons It was a bit time consuming moving our data from Quickbooks to . We paid to have the recommended service done, I think it was through Jetpack or something like that. They did a great job but there were of course some things that didn't cross over exactly right so going through and finding those issues was a little time consuming, but once that was settled I'm very happy I made the move. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) They kept taking away features and making us pay extra to get them back. We were getting nickel and dimed to death and the cost was getting ridiculous. Review Source PS Paul S. Software Engineer Computer Software Used the software for: Less than 6 months ### "Xero is a great accounting solution for small business." April 11, 2026 4.0 is popular for a reason. It is good value for money for a small business. It does almost everything you need it to do. It is scalable and relatively easy to use. Pros is a cost effective, professional level accounting solution for small business. It has an easy to use interface, offers plenty of integrations, and the cloud hosting is easily scalable. Banking integration is great. Cons Premium features can be costly. Customer support could be better. Reporting isn't as good as the competition. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Cost and features seemed better with . Review Source VR Verified Reviewer Employee Accounting Used the software for: Less than 6 months ### "Easy and Reliable Accounting Software" March 3, 2026 5.0 My overall experience with was very positive. It is user-friendly and makes accounting simple. Invoicing, bank reconciliation, and expense tracking are easy to manage. It saves time and helps keep financial records organized. Sometimes it feels a bit expensive, but overall it works smoothly and is reliable for business accounting. Pros I liked most because it is easy to use and saves time. The dashboard is clear, and bank reconciliation is very simple. Cons I liked least that some features are limited and a bit expensive. Customer support can also be slow sometimes. Review Source SD Sebastian D. Senior Finance Officer Accounting Used the software for: 2+ years ### "Xero Review" April 4, 2025 5.0 Pros is a very useful tool to record your invoices and being able to generate reports for clients. The software is also very user-friendly. Cons I haven't had any major issues with . Review Source KW Kieran W. Mortgage and Insurance Adviser Financial Services Used the software for: 2+ years ### "Useful way to track your business' performance" October 21, 2024 5.0 has been a useful tool for my business for the past 8+ years, and I use it in conjuction with my accountant to keep track of my business accounts. It's a handy way to code account transactions, and also see how my business is performing. Pros Super easy to track and stay on top of my business financials. Cons It can be hard to get help and support, and also to set up new reports. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing Xero My account recommended it, and was a requirement to work with them. Review Source TVW Tim Van W. Senior Project Supervisor Higher Education Used the software for: 2+ years ### "Xero is a premium accounting product that help gain control over financial operations." October 14, 2024 5.0 It has been a graceful experience with and we have had great success working on our finances with Xero features. Xero has enabled us to monitor activities in our cash flow making it easy to determine how financial resources are moving in and out of our organization. It also help us to create invoices for collecting payments from our clients. Pros is easy to use and the invoicing function help generate accurate and stunning invoices quickly. It provides comprehensive financial reports which gives us a clear glance of how our organization is performing financially. Xero has great budgeting and expenses control features that assist us in crafting budgets for our projects and monitoring the expenditure to ensure it remains within the bounds of the budget. Cons features has given us great value. None of them has given us any challenging moment. Review Source LS Ladan S. ceo Cosmetics Used the software for: 1-2 years ### "Customer service not easy to reach" June 11, 2025 3.0 it took me an hour to figure out how to reach customer service, and I find that not having a live help is really a burden Pros I don't yet as it was recommended from my accountant and someone else is doing book keeping . So I don't have much direct experience as for the last year I did not have much activity in my business. Cons I dont like that bank statements cannot be automatically be synched every month. For some reason my accountant requires that Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Xero my accountant recommended to me, she said its much easier to use Review Source SM Sannah M. Sales Administrator Consumer Services Used the software for: 1-2 years ### "Makes paying invoices easy!" March 18, 2025 4.0 has been very useful in our business and makes it easier to create professional invoices. Pros makes it easy to complete bank reconciliations by automatically detecting matching payments. It is easy to set up suppliers, create and pay invoices, along with being able to track and manage all activity. Cons The format has changed a few times recently and I do think it could be made more simple in viewing terms. Review Source EM Erin M. Administration Machinery Used the software for: 2+ years ### "Easy to use and gives alot of financial reports fo review." October 21, 2024 5.0 Overall is easy to use and there is not many things that you can do to break it. Pros Everything you need for financials are at your fingertips. From Reporting to daily transactions to payroll. Cons There are a few client contacts that I have trouble finding. When Updates happen it changes the way things are used, this can be a little frustrating to pivot of processes. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing Xero was where our accountant was at. and toe keep things smooth it was recommended that we use Xero. Review Source MN Maryanne N. Sales Specialist Broadcast Media Used the software for: 2+ years ### "A Well Connected Platform " November 26, 2024 5.0 It has helped me be able to clear my bills faster and in a safe way. Pros has made my financial solutions easy. Xero is a first to understand platform for even beginners. Xero also has extensive ecosystem of connected apps and this makes things more smooth. Cons No issues with this platform at all for it's amazing. Review Source JL James L. Owner Retail Used the software for: 1-2 years ### "Sticky enough to become essential " May 28, 2025 4.0 I’ve used it for a long time now. It rarely lets me down. It becomes sticky enough where you don’t really think you can move it elsewhere. Pros It integrates with a lot of other software I have used like GoCardless and Hubspot. Makes my life much easier. Cons The interface is a bit clunky and cold. The navigation doesn’t make sense as well at times. This is probably a subjective point of view based on what I like. Review Source SA Sam A. Photographer Photography Used the software for: 2+ years ### "Well rounded bookkeeping and accountancy package." February 14, 2025 5.0 Pros Great user interface, logically laid out and it works well without being too hard to learn. Cons Nothing, it does what I need it to do without any fuss. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Xero was more UK friendly when I checked. Review Source JC Jack C. Operations Director Marketing and Advertising Used the software for: 2+ years ### "Ideal accounts solution" April 4, 2025 5.0 Probably the best solution for us, it's versatility have made it long standing in the business. Even for non-finance people it's an intuitive platform to understand. Pros It just works as a platform, simple to integrate into almost any tool Cons The fact it links into so many platforms can make troubleshooting more cumbersome depending on your set up. You can end up checking a lot of different places to solve invoicing issues. I think the reporting could have more depth but at a basic level it works well Review Source BH Brooke H. Administrator Construction Used the software for: Less than 6 months ### "Xero review " December 31, 2025 5.0 Overall, it has been good as we have transitioned from another software and it is much easier to use. Pros It is easy to use and I like the email forwarding option for bills. It makes it very easy and fast to use. Cons At the moment there is nothing I dislike about . What could be improved is the receipt snap feature. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We had be recommended by a few people Review Source AB Alex B. Managing Director Computer Software Used the software for: 2+ years ### "Xero is a financial life saver" December 3, 2024 5.0 Its brilliant. Moving to has revolutionised the finance management in our business. Pros There are so many incredible features from the short term cash summary, we import our budget into and then monitor it on a monthly basis with the budget variance tool being incredible. We create all POs in Xero so that everyone in the business spending money ensures that finance are aware. Then we send out quotes for existing customers via Xero quoting too. Cons The reporting imo is limited. I would love to have more SAS focused reporting where I can look at my invoices and track what is MRR, what is expansion revenue and then create reports to track them - rather than having to use other software to do this. Review Source GT Gary T. Cloud Architect Information Technology and Services Used the software for: 2+ years ### "Streamlined and Reliable Accounting" May 7, 2025 4.0 is an user-friendly, reliable platform that simplifies accounting and enables efficient collaboration Pros Its cloud-based interface that makes real-time collaboration and financial management easy for both business owners and accountants. Cons is the lack of live customer support, which can be frustrating when urgent issues arise. Review Source BW Bradley W. Director Management Consulting Used the software for: Less than 6 months ### "Recommend for SMEs" October 11, 2025 5.0 I would recommend . It commands a slightly higher monthly cost than its competitors, but it feels justified in the quality of the product. Pros The interface is exceptionally easy to work with. I have worked in Xero for clients and having used similar products that feel as thought they’re based on Xero (including colourway and layout), Xero stands out. It feels like the original. Cons There isn’t much to dislike if you’re in the market for a finance platform that will work well for a micro to SME. Swipe integration, exportable data, easy reporting. It has most things you’ll need. There are only VERY minor interfaces frustrations, like not being able to set “on click” to open in new tab. Alternatives considered [Pandle](https://www.capterra.com/p/137849/Pandle/) Reason for choosing Xero Overall quality of the platform and support documentation. Review Source ZM Zakaria M. Assistant Manager Management Consulting Used the software for: 2+ years ### "Why I Prefer Xero for AP, AR & GL Automation" October 28, 2024 5.0 Matching payments with has enabled me to eradicate financial losses when paying vendors. Pros Ever since 2018, has been a remarkable tool for handling complex repetitive accounting tasks such as billing and invoicing. Cons The then drawbacks and bugs which I was experiencing on my iOS mobile app, were rectified when upgraded to version 18. Review Source HZ Haithar Z. Architectural Assistant Architecture & Planning Used the software for: 2+ years ### "User Experience and Navigating " July 15, 2025 3.0 Love the system, but user experience need some improvement especially may finding and user navigation around the website. Pros Keep a record of expenses for the team. Ability to add varies categories so each expenses can be channel to the correct. Cons Not very easy to navigate. For example if I wanted to add expenses record, navigating to the right sections are not as straight forward. Way finding need improvement. Review Source SO Samuel O. Internal Auditor Insurance Used the software for: 6-12 months ### "Xero at its best in 2025" January 14, 2025 5.0 Pros Extensive app integration,automated bank feeds and reconciliation,mobile access and robust reporting.In addition i like the automatic tax calculations and filing reminders features. Cons I haven't experienced any shortcomings yet, I like 's clean and intuitive interface plus the good customer support. Review Source fJ fiona J. audit Accounting Used the software for: 1-2 years ### "great accounting sotware" January 28, 2026 5.0 is absolutely brilliant for small and medium businesses. wouldnt be without it, esspecially compared to sage Pros ease of use, user friendly, reports are in a really nice format to use. best accounting system out there Cons would quite like some more 'how to' guides and training sessions to fully utilise the software daily Review Source OO Omar O. General Accountant Textiles Used the software for: 6-12 months ### "Xero – Efficient accounting" March 4, 2025 4.0 I loved working with and I would describe it as an advantageous one. It's is a well-crafted accounting tool that properly organizes financial operations, even so it still can have some limits Pros combining the bookkeeping, automated reconciliation, and intuitive invoicing is what I like the most about it Cons At somewhat high costs, few sophisticated reports are available through third-party add-ons. The assimilation process might be cumbersome to the non-professional users of accounting software too Review Source IC Ian C. Treasurer Mechanical or Industrial Engineering Used the software for: 2+ years ### "Good product, Constant Evolution causing complexity" December 31, 2024 4.0 OK product, likely to remain for a while longer. Pros It works. Relatively simple to use for non-accountants, and linked to my accountants to let them do their reports and things. Cons Monthly charges, constant evolution of the product, but sadly more towards more accountant trained type of people Alternatives considered [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) Reason for choosing Xero Cost, simplicity, and ease of setup/use. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) No longer able to access Sage data, hence switch was forced Review Source ND Nicole D. Administration Civil Engineering Used the software for: 2+ years ### "Zero issues with Xero" January 13, 2025 4.0 very satisfied, all information for our business is right in front of you. Access information in timely manner and layout of information is easily read. Pros is simple to use and that is great when your time is valuable. Cons no Microsoft word for invoices, sometimes you need to fiddle around with an invoice layout. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.