# Page 10 | Xero Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Xero the right Trust Accounting solution for you? Explore 3300 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120109/Xero/reviews

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Xero

4.4 (3300)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 10 - Reviews of Xero

## Showing most helpful reviews

Showing 226-250 of 3300 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EM

Erin M.  
Administration  
Machinery  
Used the software for: 2+ years

### "Easy to use and gives alot of financial reports fo review."

October 21, 2024

5.0

Overall is easy to use and there is not many things that you can do to break it.

Pros

Everything you need for financials are at your fingertips. From Reporting to daily transactions to payroll.

Cons

There are a few client contacts that I have trouble finding. When Updates happen it changes the way things are used, this can be a little frustrating to pivot of processes.

Alternatives considered

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Reason for choosing Xero

was where our accountant was at. and toe keep things smooth it was recommended that we use Xero.

Review Source

SB

Shae B.  
Interior Designer  
Architecture & Planning  
Used the software for: 2+ years

### "Easy app to use"

February 25, 2025

5.0

Super easy to navigate, you can access it on the computer or through an app on your phone, and it's great for organising payslips.

Pros

As an employee, tracking my hours has been super easy to do and it's a great app that keeps all my payslips in the one area.

Cons

No cons as the app does everything I've needed it to do.

Review Source

MP

Mitesh P.  
Bookkeeper  
Accounting  
Used the software for: 2+ years

### "Best accounting software in the world."

November 14, 2024

5.0

Amazing. I don't recommend any other software for bookkeeping. this one is the best one.

Pros

Everything is cloud-based, and most banks can be synced. That's the best point of using this software.

Cons

Simple & attractive look & design. you can find everything in just a minutes.

Review Source

VR

Verified Reviewer  
creative design  
Internet  
Used the software for: I used a free trial

### "Go for it! "

January 25, 2025

4.0

On the whole, I would say there are both pros and cons to this, yet it is worth giving it a try and experiencing it yourself.

Pros

You can get everything you might need in one place. Quick access with both the mobile and your system. You can easily sync your data.

Cons

customer support is limited You only get limited access to a lower plan. Inventory management could be improvised

Review Source

AM

Andrew M.  
Owner  
Computer Software  
Used the software for: 1-2 years

### "Solo business using enterprise accountancy software"

May 15, 2026

5.0

Pros

Covers all my needs and more for a solo business. Useful as it's one of the gold standards for accountants

Cons

Overly complex for a solo business owner and therefore too expensive for what I am using it for, but locked in as everything is in there now.

Review Source

ZM

Zakaria M.  
Assistant Manager  
Management Consulting  
Used the software for: 2+ years

### "Why I Prefer Xero for AP, AR & GL Automation"

October 28, 2024

5.0

Matching payments with has enabled me to eradicate financial losses when paying vendors.

Pros

Ever since 2018, has been a remarkable tool for handling complex repetitive accounting tasks such as billing and invoicing.

Cons

The then drawbacks and bugs which I was experiencing on my iOS mobile app, were rectified when upgraded to version 18.

Review Source

AM

Antti M.  
Community and Learning Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Delivers the basics but is not the expense tool to be used outside US"

June 7, 2025

2.0

We must use this in the organisation i work part-time. There is no other solution available, currently. I do dislike the overall feeling of this product, but I don’t know if this dislikeness comes with cost benefits.

Pros

Even being really old school software–by the looks at least–it can do the things it is supposed to do. I would have quite a lot of things to discuss with their development team about the UI and UX but it delivers the basic needs.

Cons

USD this, USD that… I don’t know if is fully built for US markets and are these USD markings default for, or are these something related to settings but this really bugs me off.

Review Source

amit S.  
Team Lead  
Program Development  
Used the software for: 1-2 years

### "Simplifies Accounting for Small Businesses"

November 14, 2024

5.0

It is a solid tool for managing finances, especially if you’re running a small business.

Pros

I used it to handle invoicing and expenses. Sending invoices was quick, and tracking payments was super easy.

Cons

The interface can be a bit overwhelming at first, especially for non-accountants.

Review Source

WA

Wilson A.  
Director - Human Ressources  
Information Technology and Services  
Used the software for: 6-12 months

### "Great for payroll management "

April 23, 2025

5.0

Pros

I used for the fact it is cloud-based and makes employee payroll management much easier

Cons

It isn't suitable for HR use, lacks performance tracking and can't automatize workflows or integrated to other tool

Review Source

KP

Koshi P.  
Director  
Wholesale  
Used the software for: 2+ years

### "SME Owner - New Zealand"

November 14, 2024

5.0

Very good, especially once you use the power of the reports and all.

Pros

We used to use MYOB but found that is much better in terms of the reporting and ease of use.

Cons

Inventory could be improved but it is really an accounting software so a very minor issue.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

We were recommended to by our accountant and are very glad to have done so.

Review Source

aD

alison D.  
Managing Director  
Dairy  
Used the software for: 2+ years

### "Xero review"

November 21, 2024

4.0

I have been using for 6 years now and generally I am pleased

Pros

It links to my CRM and is generally easy to use

Cons

Some reports are not easy to use and there could be more detail in the reports

Switched from

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

was not compatible with crm via api and more reporting features on

Review Source

VR

Verified Reviewer  
VP Finance  
Computer Software  
Used the software for: 2+ years

### "A versatile accounting tool with low overhead"

October 18, 2024

4.0

I use daily on my job. It is a very flexible tool, especially for startups. You can set up a company in minutes if you know what you are doing. A nice tool overall, up to a mid sized company.

Pros

Easy to use, company set up is fast, can be used in many different countries, flexible, good for startups in their earliest days. Very flexible chart of accounts allows you to make any kind of setup you like.

Cons

Regionalization for some countries with complex VAT is not great (Portugal, Serbia). Sometimes it is hard to reconcile invoices with bank statements.

Review Source

nN

never N.  
Accountant  
Accounting  
Used the software for: 1-2 years

### "Xero product rating"

November 5, 2024

5.0

l have used for the past 5 years in both work and private

Pros

its cloud based accounting system and can be used as long as you have the internet

Cons

when electricity is off or no network work cannot be done

Review Source

TF

Tom F.  
Customer Marketing Specialist  
Gambling & Casinos  
Used the software for: 1-2 years

### "Xero Review"

March 31, 2025

4.0

is an easy-to-use, functional platform that helps save time.

Pros

Simple user interface. Easy to navigate, and page labelling makes sense.

Cons

Mobile app can be slightly difficult to use.

Review Source

KP

Keith P.  
Director  
Computer Software  
Used the software for: 2+ years

### "Used for 12 years. This used to be a great product. I feel like it's past the point of no return now."

October 15, 2024

1.0

Degrading quicker than the US presidency

Pros

The memory of how good it used to be, and the lessons learned now.

Cons

New changes are force-fed to customers whilst still in beta or alpha, with no opt-out Prices have gone up repeatedly Features used everyday have been removed The new user interface is bloated and requires more work Keyboard shortcuts/entry have been removed Support don't seem to care and just give canned responses The interface just gets laggier every month

Reason for choosing Xero

Recommended by a mate who had 's #1 agency

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Because MYOB support is atrocious and the product was severely outdated

Review Source

LD

Louise D.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Xero - great for beginners"

October 9, 2024

5.0

I have used it for both my self employed web design work - basic, no VAT and for a partnership that subsequently became VAT registered. I have found it easy to use. Payroll is slightly harder to get a grasp of and holidays can be quite complicated but it works well with Making Tax digital

Pros

From a none accounts background, I found this easy to set up.

Cons

The support is not very good, and relies heavily on other users

Alternatives considered

[Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)

Reason for choosing Xero

Easier to use and felt it was a good fit for the business

Review Source

LT

Liezel T.  
Admin Assistant  
Hospitality  
Used the software for: 2+ years

### "Xero Review"

November 15, 2024

5.0

Overall experience with is great because all the reports needed for accounting purposes is there!

Pros

I like most about is you can generate all the basic accounting reports you need.

Cons

As far as I’m concern, there’s nothing that I least like about because I’m happy with all the reports I have used so far

Review Source

VR

Verified Reviewer  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "I love the clean interface!"

December 4, 2024

5.0

Easy to use! Much better than the accounting software I was using before.

Pros

The clean interface. I like that is user-friendly.

Cons

It's still early days, so I'm learning the system as I go along.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I found Quickbooks a bit cumbersome hence the switch.

Review Source

AS

Abella S.  
IT supervisor  
Computer & Network Security  
Used the software for: 1-2 years

### "My experience "

October 13, 2024

5.0

At all was very good and satisfied, and i advice people to use it .

Pros

Manage my business account very easily and smooth .

Cons

The most thing i like in the invoices , and easy to use and accessible any time .

Review Source

MW

Meagan W.  
Manager  
Financial Services  
Used the software for: I used a free trial

### "Mobile Access such a bonus."

November 8, 2024

4.0

The integrations and mobile access is a plus, unlimited users also makes life easier. The lack of phone support can be a hurdle especially with a learning curve for new users. Overall a good platform that makes life easier.

Pros

Could have Unlimited Users, has extensive integrations, felt user friendly, real time reporting, mobile app was a big bonus.

Cons

Customer Support wasn't offered by phone, Could be a challenge to new users to understand how to use, Customization is limited, pricing can get steep especially for Small businesses.

Alternatives considered

[FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Reason for choosing Xero

was recommended by many of my peers. I will be exploring it further in the future.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Was trying to explore other options as Quickbooks keeps increasing prices and also trying to take a lot of my communities clients.

Review Source

KM

Kanye M.  
Programmer  
Legal Services  
Used the software for: 1-2 years

### "Online documents"

November 12, 2024

5.0

It made my life easier with the documents. I have everything in one place, giving an improved order to all my work

Pros

I like because it eliminated having all the documents in different places and taking hours to look for them. Since I started using Xero, everything is easier because the documents are in one place and they are safe. I save hours of work, which makes me more productive now because it speeds up tasks

Cons

I am satisfied with all the good service I have received and I have no past or present problems with the application

Review Source

BA

Barakat A.  
System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "A Simple and Effective System for Managing Business Finances"

October 29, 2024

5.0

This finance system is easy to use and fulfills multiple business needs with a clean, user-friendly design.

Pros

Managing expenses at various stages is straightforward and transparent, with helpful notifications. Adding new receipts and details is quick and convenient.

Cons

Setting up a login requires a separate mobile app for verification, which, while understandable for security, can make the initial setup a bit slower.

Review Source

LT

Ligia T.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Xero is easy to use"

December 12, 2024

5.0

very good experience. I like using and dragging documents from one screen to another to upload the invoices makes it so much easier.

Pros

the fact that you can add note on invoices, and that you can take pictures for invoices

Cons

the fact that is not automatically recognising the bills and the pay codes automatically as the bills are usually the same

Review Source

KV

Kibamba V.  
Radio Presenter  
Broadcast Media  
Used the software for: 2+ years

### "Xero review "

November 10, 2024

5.0

It’s data entry is generally pretty easy and it’s account reconciliation is excellent.

Pros

I like how easy it is to view transactions and keep track of budgets.

Cons

So far i have been really happy with , nothing that I dislike.

Review Source

RA

Rachael A.  
Senior manager  
Consumer Goods  
Used the software for: 6-12 months

### "Xero is great."

October 31, 2024

5.0

Great 👍 software so far it has helped my business alot

Pros

It manages my account well including my payrolls and reports

Cons

Nothing really for now presently it works well for small businesses

Review Source

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