# Salesforce CPQ & Billing Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Salesforce CPQ & Billing Software - reviews, pricing plans, popular comparisons to other Quoting products and more. Source: https://www.capterra.com/p/120111/SteelBrick-CPQ/reviews --- # Salesforce CPQ & Billing Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Salesforce CPQ & Billing ## What is Salesforce CPQ & Billing? Take your revenue to new heights. Sell and bill on one platform. Configure, Price, and Quote complex deals all on the world's #1 CRM. Unify sales and finance with complete visibility across the customer lifecycle from quote to retention. Give Sales teams and channel partners the necessary tools to quickly configure, price and quote complex solutions. Automate discounts, pricing, and approvals to maximize revenue and margins ## What is Salesforce CPQ & Billing used for? [Quoting](https://www.capterra.com/quoting-software/)[Proposal Management](https://www.capterra.com/proposal-management-software/)[Document Generation](https://www.capterra.com/document-generation-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Salesforce CPQ & Billing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesforce.com&name=Salesforce CPQ & Billing) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salesforce CPQ & Billing 4.0 (11) VS. [4.7 (678)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting Price $75 Per User, Per Month Starting Price $36 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (11) Ease Of Use 4.6 (9,289) Value For Money 4.0 (9) Value For Money 4.6 (5,753) Customer Service 4.1 (9) Customer Service 4.7 (5,446) ## Salesforce CPQ & Billing alternatives Highest Rated [Docusign](https://www.capterra.com/p/121506/Docusign/) [4.7 (9,297)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121506/Docusign/) [PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) [4.5 (1,243)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131735/PandaDoc/) [QuoteWerks](https://www.capterra.com/p/135691/QuoteWerks/) [4.6 (192)](https://www.capterra.com/p/135691/QuoteWerks/reviews/) Starting price $78.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135691/QuoteWerks/) [Proposify](https://www.capterra.com/p/133332/Proposify/) [4.4 (298)](https://www.capterra.com/p/133332/Proposify/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133332/Proposify/) [View all alternatives](https://www.capterra.com/p/120111/SteelBrick-CPQ/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Quotes/Estimates 4.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Billing & Invoicing 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Automated Quoting 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Generate rule-based quotes for clients automatically Contact Management 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Reporting & Statistics 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Third-Party Integrations 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Salesforce CPQ & Billing 88 features Drawing and modeling designs within 2D flat dimensions Store and manage 3D digital assets Representation of any object in 3D Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Generate rule-based quotes for clients automatically Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Create, manage, and send invoices or bills to customers Material list of manufacturing parts and associated costs Track and manage schedules and meetings via an integrated calendar Create and manage digital catalog of products/services with their details, specifications, and price Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Configure existing workflows to meet your organization's needs Identify component attributes like servers, hardware, software, and manage relationships across all services Manage, organize, and store contact information Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Integrate with existing ERP systems Estimate expected cost based on various factors before a project begins Usage of documents or items within a specific organization Form predictions based on past and present data/trends A process designed for sellers to guide them through the entire selling process Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support A repository of previously used/received RFP questions with responses Monitor task progress and planned accomplishments to better manage project status Manage and handle various international currencies Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Calculate rule-based prices for a product/service Track and manage the profit margin between the cost of a product and its selling price. Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Streamlining repetitive tasks and activities through automated and predefined workflows Present a catalog of inventory that customers can view Customize the specifications of a finished product to meet the particular needs of a customer Reporting on how each user, task or process has advanced since its initiation Create proposals based on costs of labor and materials Generate quotes or estimates for customers Receive data and information in real time Visualize products in real time, as they are configured Automated process of charging customers at regular intervals for repeated access or use of a product or service Timed notification for any upcoming task, deadline, appointment, or activity Manage and track the renewal process for various services, subscriptions, contracts, or licenses Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Enables creation, management, and tracking of product requirements & features during product production/development The process of creating a questionnaire and submitting it to prospective vendors. Manage and process incoming documents detailing requests for proposals The process of creating proposals in response to requests received from potential clients Configure products according to pre-defined rules and/or constraints Automate processes to manage leads, contacts, opportunities and sales activities An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (11) 4.0 Based on 11 reviews ## Pricing Value for money 4.0 (9) [View pricing plan details](https://www.capterra.com/p/120111/SteelBrick-CPQ/pricing/) CPQ $75.00 Per User,Per Month It includes: - Configuration - Enhanced Product Catalog - Pricing - Quoting CPQ Plus $150.00 Per User,Per Month It includes: - Advanced Approvals - Configuration - Enhanced Product Catalog - Order Management - Pricing - Quoting - Usage-Based Pricing Value for money 4.0 (9) 4.0 Based on 9 reviews ## Integrations [ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (9) 4.1 Based on 9 reviews ## User reviews Overall rating 4.0 Based on 11 reviews Filter by rating 5(3) 4(5) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User App Developer Information Technology and Services ### "Streamlined Sales with Complex Setup" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 February 26, 2026 Overall, Salesforce CPQ & Billing is powerful and efficient for sales automation, though setup and customization can be challenging. Pros I loved Salesforce CPQ & Billing for streamlining quotes, pricing, and invoicing—making sales processes faster, accurate, and efficient. Cons The setup and customization can be complex, requiring time and expertise to optimize for specific business needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Adashia F. Owner Health, Wellness and Fitness ### "It works, but there is a learning curve" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 February 2, 2026 I used it for work, but I would not use it for my own business. It definitely works, but has a learning curve and limited customization in my opinion Pros Widely used ORDER MANAGEMENT - does what it needs to do INVENTORY MANAGEMENT - does what it needs to do Cons EASE OF USE - there was a steep learning curve for me DESIGN - could use more options for customization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Steve D. Sales Operations Specialist Facilities Services ### "Salesforce for Quoting" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 19, 2025 When I quote a customer, I enter the info into Salesforce and they track the progress of the quote, Very good for tracking sales and wins and losses Pros very intuitive software, enter information and it give you options of alerts after you submit quote information. Cons There is nothing not to like about this. This is very good software for tracking quotes and results. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NR Neha R. QA Manager E-Learning ### "Salesforce CPQ & Billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 4, 2025 Pros Easier to bill customers, automated quote generation, pricing, centralized products into single repository Cons High Cost of the tool, sometimes complex to implement and configure, need significant efforts to get it right Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Shawna S. Business Development Real Estate ### "Worth the hype - especially for medium size business looking to scale" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 25, 2025 My overall experience was pleasant in that the tool was efficient, scalable, adaptable and easy to use. Pros Ease of use, sales management, reminder tools, and customer support were the best features of this product Cons I wasn’t a big fan of the way invoicing was set up and the struggles with customization in that area. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Account Executive Sports ### "Salesforce CPQ User" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 9, 2025 Pros Makes it easier for my organization to work and expand current contracts. Cons Learning curve that comes with switching over from the previous platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Roman G. Information Technology Audit Human Resources ### "Flexibility and efficiency within the CRM software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 3, 2025 Allows flexibility for customers with franchisees models, however the implementation can become costly and time consuming. Pros Allows to easily process opportunities with multiple clients under the same customer (franchisees). Cons Implementation can become costly as there are multiple dependencies on downstream systems. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Allow better flexibility in deals closing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Jonas V. Commercial Commercial Real Estate ### "Salesforce CPQ Big Yes" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 23, 2025 Salesforce CPQ est parfait pour la rédaction de devis simple et gestion commercial. Pros Simplicité, ergonomie, automatisation, Salesforce est parfait pour gérer votre portefeuille client. Cons L'outil peut être peu flexible lorsque l'on cherche à réaliser des taches spécifiques Alternatives considered [Oneflow](https://www.capterra.com/p/148241/Oneflow/) Reasons for choosing Salesforce CPQ & Billing Car salesforce CPQ permet de lié différents logiciel tel que OneFlow Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Lindsey B. Account Manager Research ### "Gets the job done" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 December 20, 2024 It has been a mediocre experience, as the service gets the job done although I feel it is not the most user friendly platform. Pros Salesforce CPQ makes it easy to have all account information, billing, proposals and proposal iterations in one place. Cons I found Salesforce CPQ to be clunky and hard to manage when it relates to creating new quotes and proposals. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL JOHN L. ADMINISTRATIVE ASSISTANT Events Services ### "GOOD PROGRAM" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 16, 2024 Pros Simple way to coordinate services. Just need the right device. Cons A little slow at times but that could be the internet Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Muturi T. Accountant Business Supplies and Equipment ### "A Great Business Billing Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2024 Pros It makes order management easy and billing and invoicing has been smooth Cons It meets all our CPQ and billing easy - no issues. Switched from [LogiSense Billing](https://www.capterra.com/p/18774/EngageIP-Billing-OSS/) [Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) [Invoiced](https://www.capterra.com/p/222215/Invoiced/) [Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)