CWS Software

TimeOut


4.5 / 5
14 reviews

Who Uses This Software?

TimeOut serves clients from fewer than 10 employees to more than 10,000.


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • CWS Software
  • www.cws-software.com
  • Founded 2001
  • United States

About TimeOut

Simplify paid time off tracking throughout the organization with web-based, fully configurable absence management. TimeOut vacation tracking automates processes and eliminates errors from requesting, approving and tracking time out of the office to automatically updating accruals.


TimeOut Features

  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking

TimeOut Reviews Recently Reviewed!


Excellent! 10 / 10! We had nothing but the best experience with the Unity Suite Time off solution!

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We started using Unity Suite in late 2014 and have not complaints. It is flexible, easy to use and very robust system! We had some customization done to our reports to make it easy for the group and it was in a matter of minutes by their team. Customer service and responsiveness from sales to support was at the same level. Support team was equally helpful, courteous, understanding of our needs at all time. Staff members are very professional and amazing to deal with.

Cons: There are ZERO cons in our experience with the product or the team. We have not experienced anything negative with the time off work product or the team.

Great product

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive and easy to use. Basic reporting and tracking.

Cons: We did have issues with requests going to spam that was never able to resolve, even though we whitelisted the IP address several times.

Overall: Great product for any time-off tracking and accrual customization.

We use Time Out as our attendance system

Jul 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Each employee is in charge of keeping up with their own hours and time off. It makes payroll a breeze. The cloud system allows for flexibility; sometimes our employees work from home or another location and now they can clock in from wherever they are.

Cons: The only issues we've had so far were small system bugs and were corrected immediately. They also close for system maintenance on various days.

A Great Program to Keep Track of Vacation and Time Off

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so simple to use. Time out has a dashboard that allows you to track employees days off, remaining vacation time left and when you or an employee would like to request time off, you can set up in the system supervisors and/or bosses who will directly receive the email from the employee and approve any time off.

Cons: If you don't end up using time off or vacation time, you have to remember to go back to the system and go through a process to remove it as it is not done automatically.

Overall: Before using TimeOut, keeping track of vacation time and PTO was a mess. Each employee had to remember and track their own days and it was based on a system of trust that they would be honest about what days they were off. TimeOut solves that issue so that there is clarity among employees and bosses about remaining PTO and vacation time.

Great tool for keeping track of vacation or time off at work.

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good tracker of stat holidays, days off, floater day, etc. Highlights all of the stat holidays and days booked off in the calendar. Sent requests to your supervisors for them to approve. You can add notes or messages when you send your request.

Cons: I feel like the look is a little outdated. It can be more modernized. However, the functionality is great and works flawlessly which is much more important than the look.

Overall: I am able to keep track of my vacation days and stat holidays on a virtual calendar. I am able to send requests for days off to my supervisor where they can approve or reject it. This tool helps me keep organized. It keeps track of my remaining days left in the year, as well as what has been accrued up to this point.

TimeOut is an effective way to remind me how much personal time I have left.

Jun 05, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that there are several options to select to on any given day where I need to insert a request (e.g. sick day, personal day, vacation day, work remotely, etc.). I like the high level table that shows how much time was accrued and how much time remains.

Cons: I think it is extremely counter intuitive that you cannot click on a day and insert a request. The first time I used this software it took me a long time to realize that I had to click in the top left corner in order to submit a request. I kept trying to double click the day on the calendar. I was with several colleagues and we all had this problem.

Functional tool but user interface and appearance of tool could be upgraded to improve experience

May 07, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Easily tracks all employee time off and tallies number of days for employers, easy to request time off for employees and easy for employers to approve requests

Cons: Requires login and would be better if it could be integrated with company email and calendars, appearance of tool is not sexy and needs and upgrade

Vendor Response

by CWS Software on October 16, 2018

Thanks for your review. We are in the process of updating our user interface, but in the meantime contact support for information on using our mobile app for Android and iOs. We think you will like the new app interface!

Nice product with user friendly controls

May 06, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Customer Support

Comments: We rolled the system out to our entire corporate staff about a month ago and have received nothing but rave reviews. The one complaint I have is about the approving manager's ability to view their employees' balances and time out. I have to give detailed instructions on this process and still don't have much luck with it sticking. The process of accessing information on each employee is a bit cumbersome.

Great application

Jan 27, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Very intuitive , easy to use and captures all the information - any small items we asked about were adjusted in the system (minor ones) quickly

GIves the company accurate recording of all time away from office.

Support queries were always addressed quickly and efficiently and very professionally.

Love using Time Out.

We recently implemented TimeOut to keep track of our personal time / work from home time.

Jun 26, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: It is easy to visualize how much remaining personal time I have left over the course of the year or how much I have accrued at any given point.

Cons: It is counter-intuitive that I cannot click on a date on the calendar shown and enter requested time off for that day. It took a while to figure out how to make a time off request.

TimeOut is a good way to easily keep track of how my personal time is managed at work.

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like how you can see your whole team's calendars, much like Outlook which is how we previously kept track of our vacation days.

Cons: It is a little counter intuitive to enter time-off. It took us a while to figure out. I think that when you double click on a day you should be able to enter your time directly on that day.

Unity Suite & Time Out

May 12, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: This program is an excellent program for tracking PTO/vacation/HR details.

Vendor Response

by CWS Software on May 13, 2016

Wonderful to hear!

Very good

May 06, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Some options aren't available, can't name these specifically, but overall very good software

Used for work tracking PTO and WFH

May 04, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: I like it's ease of use and the interface: it's simple and easy to use, which makes tracking PTO and WFH easy.

Cons: I think the program has some different technical issues every now and then, but otherwise a great software.