# Page 2 | TimeOut Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is TimeOut the right Leave Management System solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120151/TimeOut/reviews

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TimeOut

4.5 (41)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of TimeOut

## Showing most helpful reviews

Showing 26-41 of 41 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Debbie L.  
Finance Manager  
Civic & Social Organization  
Used the software for: 2+ years

### "Tracking Time Off Is Easy"

May 18, 2021

4.0

Overall it has been pretty easy to use and makes tracking your time off easy. We were also able to add a link to our calendar which shows everyones time off. I would recommend this product.

Pros

This program is pretty easy to request time off and to track whether it's pto, sick days, special time off, etc. It's also easy to see what you've used and how many days you still need to use.

Cons

It glitched a couple of times and wouldn't allow me to select my time off by hours rather than day but I exited out and re-entered and it worked. I wish you could set it up to show your year by hire date rather than all years. Also, waiting for your supervisor to approve it can be an issue.

Review Source

VR

Verified Reviewer  
Director of Business Development  
Construction  
Used the software for: 2+ years

### "A Great Program to Keep Track of Vacation and Time Off"

October 12, 2018

5.0

Before using TimeOut, keeping track of vacation time and PTO was a mess. Each employee had to remember and track their own days and it was based on a system of trust that they would be honest about what days they were off. TimeOut solves that issue so that there is clarity among employees and bosses about remaining PTO and vacation time.

Pros

It's so simple to use. Time out has a dashboard that allows you to track employees days off, remaining vacation time left and when you or an employee would like to request time off, you can set up in the system supervisors and/or bosses who will directly receive the email from the employee and approve any time off.

Cons

If you don't end up using time off or vacation time, you have to remember to go back to the system and go through a process to remove it as it is not done automatically.

Review Source

Response from CWS Software

November 19, 2018

Thanks for the review. We're glad that TimeOut has helped your company. You mentioned that your configuration does not remove unused time off automatically. Give our support team a call and we would be happy to help with this.

gP

gordon P.  
Payroll Supervisor  
Government Administration  
Used the software for: 2+ years

### "CWS system tracks our time away "

August 10, 2023

4.0

It tracks our days away very well

Pros

the system is very easy to use. it meets our needs to process days away from the office

Cons

We do not have a 1 to 1 way to export out of into our main system

Reason for choosing TimeOut

ease of operations

Review Source

LB

Laura B.  
Director of Finance and Operations  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great Product"

November 25, 2019

4.0

TimeOut was the first system that our company used to track PTO beyond excel and email. It was a game changer in terms of company visability, auditing of records, and reliability.

Pros

The access for all employees, the mobile app, the flexibility of the system to have multiple types of days out, and the integration with Outlook.

Cons

There were a couple of things that were laborious, like black out dates, etc. To override you had to change the date and add the black out days, instead of allowing an admin override. In addition, for some reason, it did not flag when employee PTO requests would put them in the red.

Review Source

LM

Lindsay M.  
VP, Senior HRBP  
Financial Services  
Used the software for: 6-12 months

### "time out"

May 16, 2023

4.0

the customer service is very responsive and its been easy to implement

Pros

easy to use, customer service, calendar in outlook

Cons

everything is great, no cons with this product

Review Source

Response from CWS Software

May 17, 2023

Thanks for providing your TimeOut review! We are thrilled to hear that TimeOut is working well for you and that our support team has been responsive to your needs.

MN

Mollie N.  
Manager, People & Culture  
Marketing and Advertising  
Used the software for: 1-2 years

### "CWS Review"

July 27, 2023

4.0

We have really enjoyed using TimeOut and has made our PTO tracking a seamless process.

Pros

I like the PTO tracking feature. It is really easy for people to submit requests and have managers approve them.

Cons

Sometimes we have had issues with PTO converting over to google calendar but customer support has always been really helpful in trying to solve our issues.

Review Source

AP

Akita P.  
Finance Associate  
Public Relations and Communications  
Used the software for: 2+ years

### "Great for users, not great for data collection"

August 17, 2023

4.0

If I didn't have to audit the information this app would be great.

Pros

This app is great for the straight forward entry functions. It gets the Job done.

Cons

Here I wish there were a way on the admin side to filter and organize time out for each employee for my needs. when I pull information I have to reorganize by copying & pasting into excel then using filters there.

Review Source

AM

Andy M.  
Chief Operations  
Government Administration  
Used the software for: 2+ years

### "Good Product"

August 24, 2023

5.0

Pros

A very easy to use application, management and use of these is generally user friendly

Cons

There is no feature that I do not would like of this application.

Review Source

SR

Steve R.  
Executive Minister  
Religious Institutions  
Used the software for: 2+ years

### "TimeOut Vacation and PTO tracking"

July 24, 2023

5.0

Prior to using TimeOut we were tracking vacation and PTO hours using paper requests and manual hour tracking.

Pros

TimeOut is easy to use for the administrator and the end user

Cons

Nothing. TimeOut fills the purpose for which we use it.

Reason for choosing TimeOut

Reliable service and customizable for the needs of our organization

Review Source

Andrew K.  
Automotive Technician  
Retail  
Used the software for: 6-12 months

### "TimeOut "

April 18, 2019

5.0

Experience has streamlined my store

Pros

Love being able to not only track PTO hours for each associate but also tardies and absences

Cons

Sometimes takes a small while to update

Review Source

NM

Noelia M.  
Finance Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Finance Coordinator"

May 17, 2023

5.0

Although there are still questions regarding the system from employees - It is easy to give them direction as to what each column means and for them to look any day they want for their accrual.

Pros

It is easy for employees to track their PTO and for supervisors to see a whole calendar regarding who is taking PTO. It's easy to get a hang of.

Cons

There is not a short cut to each employee.

Review Source

EE

Elizabeth E.  
Director of HR  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great product "

October 16, 2018

5.0

Great product for any time-off tracking and accrual customization.

Pros

Intuitive and easy to use. Basic reporting and tracking.

Cons

We did have issues with requests going to spam that was never able to resolve, even though we whitelisted the IP address several times.

Review Source

JB

Jessica B.  
Senior Analyst  
  
Used the software for: Less than 6 months

### "TimeOut is an effective way to remind me how much personal time I have left."

June 5, 2018

4.0

Pros

I like that there are several options to select to on any given day where I need to insert a request (e.g. sick day, personal day, vacation day, work remotely, etc.). I like the high level table that shows how much time was accrued and how much time remains.

Cons

I think it is extremely counter intuitive that you cannot click on a day and insert a request. The first time I used this software it took me a long time to realize that I had to click in the top left corner in order to submit a request. I kept trying to double click the day on the calendar. I was with several colleagues and we all had this problem.

Review Source

EH

Erica H.  
Payroll and HR Administrator  
  
Used the software for:

### "Nice product with user friendly controls"

May 6, 2016

4.0

We rolled the system out to our entire corporate staff about a month ago and have received nothing but rave reviews. The one complaint I have is about the approving manager's ability to view their employees' balances and time out. I have to give detailed instructions on this process and still don't have much luck with it sticking. The process of accessing information on each employee is a bit cumbersome.

Review Source

SB

Sean B.  
Wealth Management Specialist  
  
Used the software for: Less than 6 months

### "We recently implemented TimeOut to keep track of our personal time / work from home time."

June 26, 2018

5.0

Pros

It is easy to visualize how much remaining personal time I have left over the course of the year or how much I have accrued at any given point.

Cons

It is counter-intuitive that I cannot click on a date on the calendar shown and enter requested time off for that day. It took a while to figure out how to make a time off request.

Review Source

KB

Kim B.  
Executive Assistant to CEO  
  
Used the software for:

### "Very good"

May 6, 2016

5.0

Some options aren't available, can't name these specifically, but overall very good software

Review Source

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