# Page 2 | PROMYS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is PROMYS the right Professional Services Automation solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120156/PROMYS-PSA-Software/reviews

---

PROMYS

4.7 (29)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 2 - Reviews of PROMYS

## Showing most helpful reviews

Showing 26-29 of 29 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PM

Peter M.  
  
Information Technology and Services  
Used the software for:

### "PROMYS PSA lives up to its promise"

April 1, 2014

4.5

Pros

The integration between the PROMYS modules, CRM, Opportunity, Quotation Sales Order, PM, and Help Desk is pretty seamless. This virtually eliminates re-keying info and provides our management team with excellent real-time visibility into the business. Support is responsive and knowledgeable; the implementation approach introduced best practices; and they're proactive with education about new functionality.

Cons

The install took longer than targeted, but the implementation team was excellent.

Review Source

GA

Gordon A.  
Managing Director  
  
Used the software for:

### "Promys replaced Salesforce.com and four other solutions with one Enterprise PSA"

February 10, 2016

5.0

Our disconnected combination of Salesforce.com, Costing, Billing, Project Management and Service Desk systems required too many band aids to tie all the data together. PROMYS allowed us to consolidate several disconnected software solutions into one Enterprise PSA business software solution, which will make it much easier to automate best practices and provide visibility across all departments. What set Promys apart was that it was clearly built to manage a more complex businesses and help us manage our larger customers and projects.

Review Source

SS

Scott S.  
  
Information Technology and Services  
Used the software for:

### "PROMYS is comprehensive enterprise PSA software"

January 7, 2015

4.5

Pros

PROMYS PSA allows us to provide real time information to our teams for better collaboration and decision making. That translates into more effective service delivery to our customers.

Cons

Some users required convincing as to why an enterprise mobile device independent technology approach could provide a similar user experience as an app-based approach.

Review Source

BB

Bill B.  
  
  
Used the software for:

### "The Promys PSA software is very good, the implementation & support are even better"

December 2, 2016

5.0

We are very happy with Promys7 and the leadership the Promys project manager provided to our team in getting us prepared for the transition. The Promys implementation team was extremely responsive to our needs before and immediately after the transition. We are functioning better than ever after the implementation. Promys serves as the backbone of our operations and I can't imagine where we would be without it.

Review Source

Similar Products

Featured

## Related categories

[Quoting](https://www.capterra.com/quoting-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.