--- title: "InfiniteCRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InfiniteCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/120159/InfiniteCRM/" page_type: "product" language: "en" --- # InfiniteCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) InfiniteCRM ## What is InfiniteCRM? Allows you to most effectively manage your CRM project, choosing a partner with a proven track record in the market that acts as a guarantee of success. InfiniteCRM supports you in managing your interaction with customers, prospects and partners, creating quality relationships and building up experiences that are positive for your customers and profitable for your company. InfiniteCRM is available in On-premise and Cloud editions, and via mobile app. ## What is InfiniteCRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InfiniteCRM 4.0 (1) VS. [4.3 (7,000)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price €1 Per User, One Time Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.2 (4,389) Value For Money 4.0 (1) Value For Money 4.3 (3,518) Customer Service 5.0 (1) Customer Service 4.1 (3,528) ## InfiniteCRM alternatives [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,488)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,811)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about InfiniteCRM Overview ### What company size and specific industries is InfiniteCRM built for? InfiniteCRM is designed for companies of any size and in any industry. Its support for six languages and cross-channel communications makes it suitable for businesses operating across different markets, sectors, and customer communication needs. Features and Usability ### What are the key features of InfiniteCRM? InfiniteCRM offers contact management, lead management, and sales pipeline management for tracking prospects and deals. It also includes calendar/reminder system, email management, email marketing, and internal chat integration, plus marketing automation, segmentation, territory management, workflow management, quotes/estimates, reporting/analytics, and mobile access. Getting Started and Support ### What training and onboarding options does InfiniteCRM offer? InfiniteCRM provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, webinars cover product topics for groups, and documentation offers written reference material. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers highlight the following as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) InfiniteCRM includes **Contact Management** (**44%**), another capability that Capterra reviewers consider important. This feature gives teams a central place to organize customer details, track interactions, and keep relationship records up to date, helping businesses improve follow-up, maintain clearer visibility into contacts, and support more consistent customer communication. Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Management Manage, organize, and store contact information Email Management Manage, store and organize emails within the system or via third-party apps Email Marketing Create and send email blasts/campaigns Internal Chat Integration Incorporation of a chat or messaging system within an organization's internal communication infrastructure Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process InfiniteCRM 14 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Quotes/Estimates: Generate quotes or estimates for customers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - Territory Management: Organize customer data and accounts by user or geography - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Basic €1.00 Per User,One Time Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PP Paolo P. Software development Electrical/Electronic Manufacturing ### "Full integration with your management software" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 16, 2019 Pros The strength of this software in my opinion is definitely the marketing module, even if to exploit it in the best way it is necessary to use third-party plugins like MailUp. From the marketing module it is possible to manage telephone campaigns, e-mails and online questionnaires by tracing different useful information afterwards to the sales department that will be able to make decisions analyzing the results of the campaign. The administrative section of InfiniteCRM is also interesting. Cons The InfiniteCRM version we used involved the use of a browser, but only with IE11 it was possible to use InfiniteCRM with full functions. Also it was necessary to reduce the IE11 security settings to activate some plugins. This is one of the points that led us to change CRM software. This limitation has been solved recently with the latest version. Switched from [SuperOffice CRM](https://www.capterra.com/p/39294/SuperOffice-CRM/) The SugarCRM version used did not include a web interface. This was too limited for the sales department, especially when it was out of the office and needed to update the information retrieved for example at a trade show in real time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.