---
title: "InfiniteCRM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about InfiniteCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/120159/InfiniteCRM/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 InfiniteCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

InfiniteCRM

## What is InfiniteCRM?

Allows you to most effectively manage your CRM project, choosing a partner with a proven track record in the market that acts as a guarantee of success. InfiniteCRM supports you in managing your interaction with customers, prospects and partners, creating quality relationships and building up experiences that are positive for your customers and profitable for your company. InfiniteCRM is available in On-premise and Cloud editions, and via mobile app.

## What is InfiniteCRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€1

Per User, One Time

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InfiniteCRM

4.0 (1)

VS.

[4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

€1

Per User, One Time

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (1)

Ease Of Use

4.0 (4,394)

Value For Money

4.0 (1)

Value For Money

4.0 (3,522)

Customer Service

5.0 (1)

Customer Service

4.1 (3,532)

## InfiniteCRM alternatives

[4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

[4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/)

## FAQs about InfiniteCRM

Overview

### What company size and specific industries is InfiniteCRM built for?

InfiniteCRM is designed for companies of any size and works across any industry, making it suitable for organizations that need multilingual, cross-channel customer communication. Its broad scope means it can fit small businesses, mid-market firms, and enterprise teams in nearly any sector.

Features and Usability

### What are the key features of InfiniteCRM?

InfiniteCRM offers contact management, lead management, and sales pipeline management for tracking prospects and deals. It also includes email management, email marketing, and internal chat integration for communication, plus calendar/reminder system, workflow management, reporting/analytics, segmentation, territory management, mobile access, and quotes/estimates.

Getting Started and Support

### What training and onboarding options does InfiniteCRM offer?

InfiniteCRM provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow remote guided setup, webinars present group learning sessions, and documentation offers written reference material for self-paced review.

## Features

AI summary

Based on 14,838 CRM reviews

Capterra reviewers highlight the following as the CRM features buyers care about most:

-   **Data Security** (**51%** of reviewers rated this feature as critical)
-   **Customer Database** (**52%**)
-   **Real-Time Data** (**56%**)

InfiniteCRM includes **Contact Management** (**44%**), another capability that Capterra reviewers consider important. This feature gives teams a central place to organize customer details, track interactions, and keep relationship records up to date, helping businesses improve follow-up, maintain clearer visibility into contacts, and support more consistent customer communication.

Calendar/Reminder System

Notifications/alerts for upcoming events or tasks

Contact Management

Manage, organize, and store contact information

Email Management

Manage, store and organize emails within the system or via third-party apps

Email Marketing

Create and send email blasts/campaigns

Internal Chat Integration

Incorporation of a chat or messaging system within an organization's internal communication infrastructure

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

InfiniteCRM 14 features

### All Features
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Contact Management: Manage, organize, and store contact information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Quotes/Estimates: Generate quotes or estimates for customers
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Pipeline Management: Pipeline view and tracking lead status
- Segmentation: Group leads or contacts based on their specific characteristics
- Territory Management: Organize customer data and accounts by user or geography
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Basic

€1.00

Per User,One Time

Value for money

4.0 (1)

4.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

PP

Paolo P.

Software development

Used the software for: 3-5 years

### "Full integration with your management software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 17, 2019

Pros

The strength of this software in my opinion is definitely the marketing module, even if to exploit it in the best way it is necessary to use third-party plugins like MailUp. From the marketing module it is possible to manage telephone campaigns, e-mails and online questionnaires by tracing different useful information afterwards to the sales department that will be able to make decisions analyzing the results of the campaign. The administrative section of InfiniteCRM is also interesting.

Cons

The InfiniteCRM version we used involved the use of a browser, but only with IE11 it was possible to use InfiniteCRM with full functions. Also it was necessary to reduce the IE11 security settings to activate some plugins. This is one of the points that led us to change CRM software. This limitation has been solved recently with the latest version.

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