---
title: "InfiniteCRM Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about InfiniteCRM Software - reviews, pricing plans, popular comparisons to other CRM products and more."
source_url: "https://www.capterra.com/p/120159/InfiniteCRM/"
page_type: "product"
language: "en"
---

# 

 InfiniteCRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

InfiniteCRM

## What is InfiniteCRM?

Allows you to most effectively manage your CRM project, choosing a partner with a proven track record in the market that acts as a guarantee of success. InfiniteCRM supports you in managing your interaction with customers, prospects and partners, creating quality relationships and building up experiences that are positive for your customers and profitable for your company. InfiniteCRM is available in On-premise and Cloud editions, and via mobile app.

## What is InfiniteCRM used for?

[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€1

Per User, One Time

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for InfiniteCRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pat.eu&name=InfiniteCRM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### InfiniteCRM

4.0 (1)

VS.

[4.5 (4,479)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

€1

Per User, One Time

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (1)

Ease Of Use

4.4 (4,380)

Value For Money

4.0 (1)

Value For Money

4.3 (3,511)

Customer Service

5.0 (1)

Customer Service

4.4 (3,521)

## InfiniteCRM alternatives

[4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (6,989)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (742)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (825)](https://www.capterra.com/p/152769/eWay-CRM/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about InfiniteCRM

Overview

### What company size and specific industries is InfiniteCRM built for?

InfiniteCRM is designed for companies of any size and in any industry. Its support for six languages and cross-channel communications makes it suitable for organizations that need a flexible CRM for multilingual customer interactions across different sectors.

Features and Usability

### What are the key features of InfiniteCRM?

InfiniteCRM offers contact management, lead management, and sales pipeline management for tracking customer activity and opportunities. It also includes email management, email marketing, and marketing automation, plus calendar/reminder system tools, workflow management, reporting/analytics, segmentation, territory management, quotes/estimates, mobile access, and internal chat integration.

Getting Started and Support

### What training and onboarding options does InfiniteCRM offer?

InfiniteCRM provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow remote guided setup, webinars cover group learning topics, and documentation offers written reference material for self-paced review and feature lookup.

## Features

AI summary

Based on 14,670 CRM reviews

Capterra data shows that buyers of CRM software rank the following features as their top priorities:

-   **Contact Management** (**44%** of reviewers rated this feature as critical)
-   **Sales Pipeline Management** (**43%**)
-   **Lead Management** (**44%**)

InfiniteCRM includes all three features that reviewers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each sales stage, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into revenue opportunities, and support more consistent sales execution.

Contact Management

Manage, organize, and store contact information

Email Management

Manage, store and organize emails within the system or via third-party apps

Email Marketing

Create and send email blasts/campaigns

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Marketing Automation

Automate workflows and trigger campaigns based on customer actions

Mobile Access

Access software remotely via mobile devices

InfiniteCRM 12 features

### All Features
- Contact Management: Manage, organize, and store contact information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Quotes/Estimates: Generate quotes or estimates for customers
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Pipeline Management: Pipeline view and tracking lead status
- Segmentation: Group leads or contacts based on their specific characteristics
- Territory Management: Organize customer data and accounts by user or geography
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Basic

€1.00

Per User,One Time

Value for money

4.0 (1)

4.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

PP

Paolo P.

Software development

Electrical/Electronic Manufacturing

### "Full integration with your management software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 16, 2019

Pros

The strength of this software in my opinion is definitely the marketing module, even if to exploit it in the best way it is necessary to use third-party plugins like MailUp. From the marketing module it is possible to manage telephone campaigns, e-mails and online questionnaires by tracing different useful information afterwards to the sales department that will be able to make decisions analyzing the results of the campaign. The administrative section of InfiniteCRM is also interesting.

Cons

The InfiniteCRM version we used involved the use of a browser, but only with IE11 it was possible to use InfiniteCRM with full functions. Also it was necessary to reduce the IE11 security settings to activate some plugins. This is one of the points that led us to change CRM software. This limitation has been solved recently with the latest version.

Switched from

[SuperOffice CRM](https://www.capterra.com/p/39294/SuperOffice-CRM/)

The SugarCRM version used did not include a web interface. This was too limited for the sales department, especially when it was out of the office and needed to update the information retrieved for example at a trade show in real time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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