Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • PAT
  • www.pat.it
  • Founded 1992
  • Italy

About HelpDeskAdvanced

Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet.


HelpDeskAdvanced Features

  • Alerts / Escalation
  • Automated Routing
  • Community Forums
  • Contract / SLA Management
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Multiple Brands / Products
  • Self Service Portal
  • Surveys & Feedback
  • Ticket Management

HelpDeskAdvanced Reviews

No reviews, be the first!