--- title: "MonsterConnect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MonsterConnect Software - reviews, pricing plans, popular comparisons to other Inside Sales products and more." source_url: "https://www.capterra.com/p/120214/MonsterConnect/" page_type: "product" language: "en" --- # MonsterConnect Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MonsterConnect ## What is MonsterConnect? We eliminate wasteful prospecting by replacing cold calling with live conversations with decision-making prospects without dialing. Our unmatched blend of fast dialing and routing technology, efficient outbound prospecting service, and scalable community of live agents delivers a week’s worth of prospecting in just one hour for 40X better results. We make the calls; you close the deals. ## What is MonsterConnect used for? [All-in-One Marketing Platform](https://www.capterra.com/all-in-one-marketing-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MonsterConnect?[Manage this product listing](https://www.g2.com/products/monsterconnect/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MonsterConnect 4.5 (8) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (8) Ease Of Use 4.5 (6,068) Value For Money 4.3 (8) Value For Money 4.3 (4,685) Customer Service 4.1 (8) Customer Service 4.4 (4,478) ## MonsterConnect alternatives [4.7 (1,747)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about MonsterConnect Overview ### What company size and specific industries is MonsterConnect built for? MonsterConnect is designed for businesses of all sizes that need sales enablement for fast dialing, live phone connections, and outbound prospecting. It is suited to companies in any industry that relies on phone-based outreach and sales follow-up, rather than being limited to a specific sector or market segment. Features and Usability ### What are the key features of MonsterConnect? MonsterConnect offers CRM and lead generation tools, plus lead capture, lead management, and lead distribution for handling prospect data. It also includes an auto-dialer, call list management, call recording, and call monitoring, along with activity tracking, reporting and statistics, dashboards, chat/messaging, collaboration tools, and third-party integrations. Integrations ### Which third-party tools and platforms does MonsterConnect integrate with? MonsterConnect connects natively to Gong.io, HubSpot CRM, OutreachCRM, and Salesloft. These integrations cover sales engagement and CRM workflows, letting teams connect calling activity with pipeline tracking and outreach tools. Getting Started and Support ### What training and onboarding options does MonsterConnect offer? MonsterConnect provides in-person training, live online sessions, webinars, and videos to help teams get started. In-person and live online options support guided instruction, webinars offer scheduled group learning, and videos provide self-paced reference for reviewing setup steps and product features as needed. Getting Started and Support ### What customer support options does MonsterConnect offer? MonsterConnect provides email/help desk, phone support, 24/7 live rep, and chat. Support details are listed in the catalog only, and no reviewer feedback is available to describe response speed, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 891 Inside Sales reviews Capterra reviewers highlight these as the features buyers care about most when choosing inside sales software: - **Lead Management** (**42%** of reviewers rated this feature as critical) - **Contact Management** (**34%**) - **Lead Capture** (**43%**) MonsterConnect supports **Lead Management** and **Lead Capture**, helping sales teams track prospects and bring new leads into the pipeline more efficiently. However, it does not include **Contact Management**. Instead, it offers other important capabilities that reviewers also value, including **CRM** (**42%**) and **Call Recording** (**49%**), giving teams a way to organize customer data and review conversations for coaching, follow-up, and better sales execution. Lead Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Lead Capture 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Call Recording 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Activity Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Chat/Messaging 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Communicate using direct chat or messages within the system Reporting & Statistics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns MonsterConnect 17 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Auto-Dialer: System that automatically dials calls - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (8) 4.6 Based on 8 reviews ## Pricing Value for money 4.3 (8) ### Starting price Free trial available Value for money 4.3 (8) 4.3 Based on 8 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Gong](https://www.capterra.com/p/157969/Gong-io/)[ Salesloft](https://www.capterra.com/p/157977/Salesloft/)[ OutreachCRM](https://www.capterra.com/p/129893/OutreachCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (8) 4.1 Based on 8 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating 5(4) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SB Sarah B. Research Analyst Research ### "High Cost But Valuable" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 12, 2023 Pros It’s a super technological company that offers and manages live , face-to-face phone interactions and helps accelerating your business needs. Cons It costs so much to use this software, I wouldn’t mind at all using this program if it didn’t require so much money to start. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tanisha C. BDR Information Technology and Services ### "Monster Connect as a New User" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 11, 2022 Pretty good overall Pros Team Dialer is a great tool. It saves time on the dial amounts. Cons The layout for data when getting our call log reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DF David F. Manager Automotive ### "Like having 100 people working for the price of 1" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2021 It was a game change for our company. Productivity was improved. Team became competitive to see who could make the most contacts. Pros Ease of use. Amazing time savings and unobtainable accuracy compared to humans. Been a game changer in our call center. Cons Like most technology there is a learning curve. Once the team got comfortable and started making more money doing less work. It all was worth it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Call Center Rep Education Management ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2021 Some dialers are better than others but with the options given I feel as though this is a good choice especially for companies pressed for many power. Pros The best part of eliminating cold calling is the hours saved. Using this dialer system with quality leads really does make all the difference about your ability to better do your job. Cons Im not a part of implementation in my company, I just have to use it & like all dialing systems it'll take time to know it in & out but its not particularly difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kevin F. Marketing and Sales Lead Telecommunications ### "Best Auto Dialer for Sales!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2020 Monster Connect is a wonderful Cloud-based sales ennoblement tool that assists sales-driven organizations like LeadJen with outbound prospecting, dynamic routing, and team dialing. Positives! They have always worked well with me and the many accounts I've had throughout my time with LeadJen. I'm able to get more done in less time and I've doubled quality lead appointments using Monster Connect within just a 1-hour session each day of the week. They are swift and are willing to assist to give you the most of their services. Grade A for sales teams. I highly recommend if you're looking for agility, managing multiple accounts, and want more connections and conversions. Pros Don't have to navigate through phone trees Get the right person More connections Maximize dial volume Beat the numbers game in sales More opportunities for deals Appointment Setting Machine Agility over 100 dials in 1 hour Frees up time in your prospecting process Delivery is on point Simple and Easy to Use Fast Deployment Cons After thinking, I only have one suggestion. Speeding up the time it takes to remove contacts from salesforce. Generally takes a day to update the data with the Salesforce integration but this might be fixed already so I don't have really anything negative to say and that's rare for a sales marketing professional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KG Kaitlynn G. Admissions rep Telecommunications ### "No more finger dials" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2019 Pros I love that for the most part the leads work really well & you just use one button to make calls. Cons Sometimes leads are slow but I mean o rather deal with slow leads at times then cold calling. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Analyst Design ### "Good tool for multiple calling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 7, 2019 Pros MonsterConnect is a good tool to have in an organization and it allows you to eliminate the time wastage in Cold calling. It strengthens you sales calling process by auto dialing with their own system and helps to achieve your calls targets well. Cons I think it is an efficient system except the pricing is on the higher side. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. George G. Business Development and Growth Management Consulting ### "This tools' strengths are in its management of multiple callers. Other functionalities are limited." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 27, 2018 Pros Monster Connect does a good job of making a lot of calls on your behalf and handing them off to you. You are on a sort of conference connection, so there's no real transfer lag when the target actually picks up and you can have an auto greeting like which gives you an extra second or so to glance at the screen and smoothly continue. That sort of thing. The callers can leave your pre-recorded voicemail whenever they get to that point in the workflow. Cons Easy. The Cost. A tiny operation like mine, even with our focus on outbound, couldn't afford it. Besides, our design was more multichannel and it wasn't easy to see how to incorporate/coordinate email marketing with this tool. We would have email blasts + telephone blitz w/o targeting or timing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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