# MonsterConnect Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MonsterConnect the right Inside Sales solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120214/MonsterConnect/reviews

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MonsterConnect

4.5 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MonsterConnect

Ease of use

4.5

Customer Service

4.1

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

George G.  
Business Development and Growth  
Management Consulting  
Used the software for: Less than 6 months

### "This tools' strengths are in its management of multiple callers. Other functionalities are limited."

July 27, 2018

4.0

Pros

Monster Connect does a good job of making a lot of calls on your behalf and handing them off to you. You are on a sort of conference connection, so there's no real transfer lag when the target actually picks up and you can have an auto greeting like which gives you an extra second or so to glance at the screen and smoothly continue. That sort of thing. The callers can leave your pre-recorded voicemail whenever they get to that point in the workflow.

Cons

Easy. The Cost. A tiny operation like mine, even with our focus on outbound, couldn't afford it. Besides, our design was more multichannel and it wasn't easy to see how to incorporate/coordinate email marketing with this tool. We would have email blasts + telephone blitz w/o targeting or timing.

Review Source

KF

Kevin F.  
Marketing and Sales Lead  
Telecommunications  
Used the software for: 1-2 years

### "Best Auto Dialer for Sales!"

February 19, 2020

5.0

Monster Connect is a wonderful Cloud-based sales ennoblement tool that assists sales-driven organizations like LeadJen with outbound prospecting, dynamic routing, and team dialing. Positives! They have always worked well with me and the many accounts I've had throughout my time with LeadJen. I'm able to get more done in less time and I've doubled quality lead appointments using Monster Connect within just a 1-hour session each day of the week. They are swift and are willing to assist to give you the most of their services. Grade A for sales teams. I highly recommend if you're looking for agility, managing multiple accounts, and want more connections and conversions.

Pros

Don't have to navigate through phone trees Get the right person More connections Maximize dial volume Beat the numbers game in sales More opportunities for deals Appointment Setting Machine Agility over 100 dials in 1 hour Frees up time in your prospecting process Delivery is on point Simple and Easy to Use Fast Deployment

Cons

After thinking, I only have one suggestion. Speeding up the time it takes to remove contacts from salesforce. Generally takes a day to update the data with the Salesforce integration but this might be fixed already so I don't have really anything negative to say and that's rare for a sales marketing professional.

Review Source

SB

Sarah B.  
Research Analyst  
Research  
Used the software for: 6-12 months

### "High Cost But Valuable"

August 12, 2023

5.0

Pros

It’s a super technological company that offers and manages live , face-to-face phone interactions and helps accelerating your business needs.

Cons

It costs so much to use this software, I wouldn’t mind at all using this program if it didn’t require so much money to start.

Review Source

VR

Verified Reviewer  
Call Center Rep  
Education Management  
Used the software for: 6-12 months

### "Easy to use"

April 6, 2021

4.0

Some dialers are better than others but with the options given I feel as though this is a good choice especially for companies pressed for many power.

Pros

The best part of eliminating cold calling is the hours saved. Using this dialer system with quality leads really does make all the difference about your ability to better do your job.

Cons

Im not a part of implementation in my company, I just have to use it & like all dialing systems it'll take time to know it in & out but its not particularly difficult.

Review Source

VR

Verified Reviewer  
Marketing Analyst  
Design  
Used the software for: 1-2 years

### "Good tool for multiple calling"

June 7, 2019

4.0

Pros

MonsterConnect is a good tool to have in an organization and it allows you to eliminate the time wastage in Cold calling. It strengthens you sales calling process by auto dialing with their own system and helps to achieve your calls targets well.

Cons

I think it is an efficient system except the pricing is on the higher side.

Review Source

TC

Tanisha C.  
BDR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Monster Connect as a New User"

August 11, 2022

4.0

Pretty good overall

Pros

Team Dialer is a great tool. It saves time on the dial amounts.

Cons

The layout for data when getting our call log reports

Review Source

KG

Kaitlynn G.  
Admissions rep  
Telecommunications  
Used the software for: Less than 6 months

### "No more finger dials"

October 15, 2019

5.0

Pros

I love that for the most part the leads work really well & you just use one button to make calls.

Cons

Sometimes leads are slow but I mean o rather deal with slow leads at times then cold calling.

Review Source

DF

David F.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "Like having 100 people working for the price of 1"

July 1, 2021

5.0

It was a game change for our company. Productivity was improved. Team became competitive to see who could make the most contacts.

Pros

Ease of use. Amazing time savings and unobtainable accuracy compared to humans. Been a game changer in our call center.

Cons

Like most technology there is a learning curve. Once the team got comfortable and started making more money doing less work. It all was worth it.

Review Source

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