CuteSoft Components

My LiveChat

4.5 / 5 3 reviews

Who Uses This Software?

Business


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/one-time
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • CuteSoft Components
  • www.mylivechat.com/
  • Founded 2003

About My LiveChat

My LiveChat is a simple, clean, fast and most user-friendly live chat solution. Seeking a solution to close more sales online? Want to improve your customer satisfaction? My LiveChat is right for you.


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My LiveChat Features

Vendor has not completed this information.


My LiveChat Reviews Recently Reviewed!

Not bad

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Great software did everything we needed it to, lots of features and functions that we were able to take advantage of

Cons: Price was the only reason we didnt stick with it, a little expensive and there are cheaper options out there

Free Version is Good Enough

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very good submission form if you are offline. It is emailed to you and you have a lot of time to respond. It is very easy to set up everything with just a basic knowledge of website maintenance. When you are on-line, there is a ring tone to alert if someone is requesting answers.

Cons: You cannot customize CHAT button in a free version. The chat window is too small and sometimes it is not easy to see the question or the thread. However, it is a free version, well worth the money.

Overall: Fewer phone calls that are not necessary.

User-friendly

Apr 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Their free version is feature-packed except the automatic email notification which is only available for paid version.