Who Uses This Software?
Business
Average Ratings
3 Reviews-
Overall
-
Ease of Use
-
Customer Service
Product Details
-
Starting Price$99.00/one-time
-
Free VersionYes
-
DeploymentCloud, SaaS, Web
-
TrainingIn Person
-
Support24/7 (Live Rep)
Vendor Details
- CuteSoft Components
- www.mylivechat.com/
- Founded 2003
About My LiveChat
My LiveChat is a simple, clean, fast and most user-friendly live chat solution. Seeking a solution to close more sales online? Want to improve your customer satisfaction? My LiveChat is right for you.
My LiveChat Features
Vendor has not completed this information.
Not bad
Free Version is Good Enough
NotLikely Extremely
Likely
Pros: Very good submission form if you are offline. It is emailed to you and you have a lot of time to respond. It is very easy to set up everything with just a basic knowledge of website maintenance. When you are on-line, there is a ring tone to alert if someone is requesting answers.
Cons: You cannot customize CHAT button in a free version. The chat window is too small and sometimes it is not easy to see the question or the thread. However, it is a free version, well worth the money.
Overall: Fewer phone calls that are not necessary.
User-friendly
Comments: Their free version is feature-packed except the automatic email notification which is only available for paid version.
Pros: Great software did everything we needed it to, lots of features and functions that we were able to take advantage of
Cons: Price was the only reason we didnt stick with it, a little expensive and there are cheaper options out there