CuteSoft Components

My LiveChat

4.5 / 5 4 reviews

Who Uses This Software?

Business


Average Ratings

4 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/one-time
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • CuteSoft Components
  • www.mylivechat.com/
  • Founded 2003

About My LiveChat

My LiveChat is a simple, clean, fast and most user-friendly live chat solution. Seeking a solution to close more sales online? Want to improve your customer satisfaction? My LiveChat is right for you.


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My LiveChat Features

Vendor has not completed this information.


My LiveChat Reviews Recently Reviewed!


An amazing way to connect with clients!

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Mylivechat is simply the best chat software you can find. It enables me to not only greet clients as they enter my website but to work with them as well.

Cons: It could use a slight update in aesthetics but is so user friendly that doesn't really matter. It works very well for me!

Free Version is Good Enough

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Very good submission form if you are offline. It is emailed to you and you have a lot of time to respond. It is very easy to set up everything with just a basic knowledge of website maintenance. When you are on-line, there is a ring tone to alert if someone is requesting answers.

Cons: You cannot customize CHAT button in a free version. The chat window is too small and sometimes it is not easy to see the question or the thread. However, it is a free version, well worth the money.

Overall: Fewer phone calls that are not necessary.

User-friendly

Apr 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Their free version is feature-packed except the automatic email notification which is only available for paid version.

Not bad

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Great software did everything we needed it to, lots of features and functions that we were able to take advantage of

Cons: Price was the only reason we didnt stick with it, a little expensive and there are cheaper options out there