---
title: "TrackSmart Attendance Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about TrackSmart Attendance Software - reviews, pricing plans, popular comparisons to other Attendance Tracking products and more."
source_url: "https://www.capterra.com/p/120374/TrackSmart-Attendance/"
page_type: "product"
language: "en"
---

# 

 TrackSmart Attendance Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TrackSmart Attendance

## What is TrackSmart Attendance?

TrackSmart Attendance is the easiest way for businesses to track employee vacations and other time off, as well as worked hours. We've created the next generation of attendance tracking calendars and employee time sheets in an easy-to-use, web-based software application. TrackSmart has all the features of traditional paper forms, but we've automated the recordkeeping, reporting, and vacation request and approval processes. Try it free! No credit card required.

## What is TrackSmart Attendance used for?

[Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Top alternative

Featured

Overall rating

Based on 181 user reviews

Reviews sentiment

Positive

87%

Neutral

10%

Negative

2%

Starting price

$41.95

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TrackSmart Attendance?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hrdirect.com/&name=TrackSmart Attendance)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TrackSmart Attendance

4.3 (181)

VS.

[4.6 (5,309)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$41.95

Flat Rate, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (179)

Ease Of Use

4.7 (1,931)

Value For Money

4.3 (168)

Value For Money

4.5 (1,696)

Customer Service

4.2 (167)

Customer Service

4.6 (1,670)

## TrackSmart Attendance alternatives

Highest Rated

[4.9 (4,863)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (359)](https://www.capterra.com/p/110931/Zoho-People/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Jibble](https://www.capterra.com/p/156992/Jibble/)

[4.8 (1,931)](https://www.capterra.com/p/156992/Jibble/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/156992/Jibble/)

[Clockify](https://www.capterra.com/p/169607/Clockify/)

[4.8 (9,260)](https://www.capterra.com/p/169607/Clockify/reviews/)

Starting price

$4.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169607/Clockify/)

[View all alternatives](https://www.capterra.com/p/120374/TrackSmart-Attendance/alternatives/)

## FAQs about TrackSmart Attendance

Overview

### What problems does TrackSmart Attendance solve?

TrackSmart Attendance solves manual PTO tracking, paper timesheets, spreadsheet conflicts, and slow approval workflows by centralizing attendance, shift schedules, time-off requests, balances, and real-time reports. HR managers, supervisors, payroll teams, and small businesses benefit most from faster approvals, cleaner records, better visibility into absences, and easier management of remote staff.

Answer based on 120 reviews

Overview

### Which roles and teams benefit most from TrackSmart Attendance?

TrackSmart Attendance is most used by office managers, administrators, and HR teams that handle daily time-off tracking, attendance records, and employee scheduling. Finance leaders, controllers, and directors use it to support payroll accuracy and policy compliance, while executive staff and business managers rely on clear visibility into workforce availability and exceptions.

Answer based on 113 reviews

Overview

### What company size and specific industries is TrackSmart Attendance built for?

TrackSmart Attendance is designed for small businesses in every industry with up to 100 employees. It suits organizations that need attendance tracking and have a limited workforce, regardless of sector, making it a fit for general small business use rather than mid-market or enterprise deployments.

Features and Usability

### What are the key features of TrackSmart Attendance?

TrackSmart Attendance includes core time and attendance tools like attendance tracking, time tracking, and an online time clock, plus time off requests and vacation tracking. Differentiating features include calendar management for viewing absences, employee self-service for submitting requests, reporting on attendance and PTO balances, and employee scheduling.

Answer based on 72 reviews

Pricing

### How much does it cost and what fees or limitations are included?

TrackSmart Attendance starts at $21.95/month for the Coretrack plan, covering up to 20 people, with Flextrack at 31.95 for 50 and Powertrack at 41.95 for 100. A free trial is available. Reviewers often call it cost-effective and flexible, though some mention occasional glitches and mixed views on value.

Answer based on 23 reviews

Getting Started and Support

### What training and onboarding options does TrackSmart Attendance offer?

TrackSmart Attendance provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual reference materials for self-paced review of setup steps and product features.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does TrackSmart Attendance offer, and how do users rate the experience?

TrackSmart Attendance offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, friendly, and quick to resolve questions or password issues, with helpful follow-up by email or phone. A smaller set of reviewers report difficulty reaching the right person and inconsistent email responses.

Answer based on 19 reviews

Features and Usability

### How well does TrackSmart Attendance handle vacation tracking?

TrackSmart Attendance makes vacation and PTO tracking simple for many small business and HR teams. It helps employees request time off, shows scheduling conflicts, and supports reports and accrual management, though some teams want more customization, clearer annual balances, easier calendar printing, and better approval flexibility.

Answer based on 31 reviews

Features and Usability

### Is TrackSmart Attendance good for tracking time off and PTO?

TrackSmart Attendance gives teams a clear, simple way to track time off, PTO, attendance, and timesheet details. HR managers, supervisors, and office staff like the easy setup, online requests, and reporting, while some users mention limited customization, accrual tracking issues, and a need for closer payroll integration.

Answer based on 22 reviews

## Features

AI summary

Based on 6,039 Attendance Tracking reviews

Capterra reviewers say these are the features buyers focus on most when choosing attendance tracking software:

-   **Clock In/Out** (**65%** of reviewers rated this feature as critical)
-   **Time Tracking** (**55%**)
-   **Timesheet Management** (**53%**)

TrackSmart Attendance includes **Time Tracking**, which helps businesses monitor hours worked and keep attendance records accurate. However, it does not offer **Clock In/Out** or **Timesheet Management**. Instead, it provides **Employee Scheduling** (**51%**), a related feature that helps teams plan shifts and manage staff coverage. Together, these capabilities help businesses track work time more clearly and giving teams better visibility into daily attendance needs.

Time Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Employee Scheduling

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Reporting/Analytics

4.6 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Self Service Portal

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Leave Tracking

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage and track employee attendance

Onboarding

4.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

TrackSmart Attendance 15 features

### All Features
- Attendance Tracking: Track the attendance of specific individuals or groups
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- FMLA Administration: Track employee time off under the family and medical leave act (FMLA)
- Leave Tracking: Manage and track employee attendance
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time

---

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We can help you find the software with the features you need.

Features

4.0 (178)

4.0

Based on 178 reviews

## Pricing

Value for money

4.3 (168)

Free Trial

[View pricing plan details](https://www.capterra.com/p/120374/TrackSmart-Attendance/pricing/)

Powertrack

$41.95

Flat Rate,Per Month

It includes:

-   Accruals
-   Supervisor Approval
-   Time Sheets
-   Unlimited Absence Codes
-   Unlimited Event Codes

Flextrack

$31.95

Flat Rate,Per Month

It includes:

-   Supervisor Approval
-   Time Sheets
-   Up to 10 Event Codes
-   Up to 18 Absence Codes

Coretrack

$21.95

Flat Rate,Per Month

It includes:

-   Up to 12 Absence Codes
-   Up to 7 Event Codes

Value for money

4.3 (168)

4.3

Based on 168 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.2 (167)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (167)

4.2

Based on 167 reviews

## User reviews

Overall rating

4.3

Based on 181 reviews

Filter by rating

5(78)

4(80)

3(19)

2(1)

1(3)

Mentioned topic

Sorted by most recent

PB

Prashant B.

Consultant

Human Resources

### "Easy to use and helps keep track of time-off approvals."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 1, 2025

Pros

Easy-to-use design You just fill out one simple form on a single screen to make a request. On the same screen, you can also check your past requests and see if they are approved.

Cons

A better mobile app would help manage entries and requests easily

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LB

Lucia B.

HR Manager

Information Technology and Services

### "A standard workforce management software."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 2, 2024

Implementation of the software in our organisation has enabled us to Swiftly plan work shifts and ensure permission based access.

Pros

Effectiveness of the software in employees scheduling and tracking. Implementation of the software is super easy.

Cons

The software is very effective. No drawbacks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SW

Sufia W.

Head of IR and Administration

Oil & Energy

### "Good"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 22, 2023

Very good

Pros

Requirement of the company. for all employees .it is mandatory

Cons

Smooth, Friendly, hassle free , Knowledge base

Reasons for choosing TrackSmart Attendance

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Mbonjo R.

Network Engineer

Computer & Network Security

### "Best cloud-based attendance tracking software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 11, 2023

Overall, I must say TrackSmart is one of the best and outstanding Software for Attendance tracking. I recommend this to users

Pros

I love TrackSmart for its real time reporting feature.TrackSmart Attendance provides real-time reporting on employee attendance, allowing managers to monitor which makes it have an amazing performance management

Cons

I haven't encountered any deficiency while using this software

Switched from

[TimeTrex](https://www.capterra.com/p/67868/TimeTrex/)

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

[Deputy](https://www.capterra.com/p/167811/Deputy/)

[Calamari](https://www.capterra.com/p/141217/Calamari/)

[TimeClock Plus](https://www.capterra.com/p/21548/TimeClock-Plus/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BY

Balasubramanya Y.

Customer support executive

Health, Wellness and Fitness

### "User friendly software for attendance marking and login time tracking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 27, 2022

Good

Pros

Easy to use, User friendly and can be easily operated.

Cons

None as such, good software and easy to use as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Rajesh R.

Analyst

Computer Software

### "One of the best product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 4, 2022

I am very happy.

Pros

Scheduling and calendar modules are very good.

Cons

A bit costly. Company should consider the value.

Switched from

[EPAY Time & Attendance](https://www.capterra.com/p/214718/EPAY-Time-Labor/)

Not so user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Andy V.

Consultant

Human Resources

### "Not for everyone"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

August 8, 2021

It is a program that has many functionality to organize, track and report tasks, as well as being able to keep a complete agenda. But there are applications that have similar tasks (although perhaps they are less complete) that are free.

Pros

As a great point in favor, we can mention its ease of use, it is very intuitive. It allows you to keep track and order of tasks and organize yourself quickly. From a management role of a small group of employees makes it dynamic and useful.

Cons

In slightly larger teams I do not know if it is very useful, since we depend on the information provided and it is not always possible to contrast it with what has been reliably done. This control vanishes when the employees are many. For this same reason, I do not believe that the metrics are so reliable in that type of situation.

Switched from

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jenny B.

Executive Assistant

Financial Services

### "No More Attendance Maintenance Struggles"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2021

We have definitely solved the problem of arguments/disagreements of who can be out when. Our employees can see when someone else is off and they work around it. It has saved so much time!

Pros

I love that our employees can go online to see who is scheduled to be off on which days. This has saved so much grief in our office since only one person can be gone from each department at a time. By allowing the team members to request the time online, we have the email with the date to show who requested the time first.

Cons

I really wish this software had the ability to download time off to an Outlook calendar. I put the time off onto the supervisor's calendar and it would be much easier if it would automatically sync.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Purchasing Manager

Transportation/Trucking/Railroad

### "Don't Waste Your Time; Time means Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 3, 2020

Its awesome; it could not be described in words; just try it; your Expense seems Best Returns

Pros

you should take care of your business but for the Valuable Clients. Believe me you will be best in market

Cons

Easy to Use and Convenient to Your Valued Clients. it is one time investment to take next step for you business Development.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Charity S.

Controller

Real Estate

### "Best option for small companies"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

August 22, 2019

It's okay for a small company to have an electronic time sheet option. Very cost affordable, just don't expect a lot of features or functionality.

Pros

Low cost option for tracking timesheets.

Cons

Time off requests need to include partial days, time off calculations are off not comparable with time off standards for accural.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/120374/TrackSmart-Attendance/reviews/)

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