Who Uses This Software?

Companies that have projects to manage or who are having difficulty coordinating their teams and projects.


Average Ratings

379 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month/user
    See pricing details
  • Pricing Details
    $9/ month per user billed annually.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Teamwork.com
  • www.teamwork.com/
  • Founded 2007
  • Ireland

About Teamwork Projects

Teamwork Projects combines high-performance features that build smarter workflows and close communication gaps so you can focus on getting things done. Features include task management, time tracking, milestones, Gantt charts, instant high-level reports and more. Teamwork for Enterprise provides a best in class collaboration platform to enable peak efficiency and high performing teams with additional support and security layers.


Teamwork Projects Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies

Teamwork Projects Reviews Recently Reviewed!


Couldn't live without this product to manage my business

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Helps me manage all aspects of my business from workflow, to billing. Seriously, it's such a valuable part of my daily workflow, that there hasn't been a day that I haven't used it when working. Also, recently I wasn't super pleased with a couple of the changes to the timer, which is very important to my billing workflow. I make suggestions to support. They listened and updated the timer! It's a complete package. I know there are other options, but honestly, I'm not sure they're as complete. Oh, and they sent me some sweet holiday swag! I wish I could post pictures of me wearing it!!

Cons: The ONLY aspect that I am not the enamored by, are some of the "improvements" they push out in the spirit of improvements. All SASS products go through a similar life cycle. For example, the UI may not have been super sexy but I liked the ease of use of the task filters. It was basic, simple. They updated it, and imho, make it's less open and the UI isn't as friendly. The flip side to that is, they do listen when you submit feedback. In some cases going as far as modifying the product based on your feedback. For example, as stated above, they updated the task timer and it wasn't functional. It was a hot mess. BUT they modified it based on my feedback and now it rocks. Thanks guys for listening.

Overall: Couldn't live without it to manage my daily business workflow. I couldn't be so precise with my time tracking either, which is important for billing my clients. I usually work solo, but recently have hired additional help. The collaboration tools are awesome. I also use Teamwork Desk to create a slick support system with help from other reps. I'm a small operation, but look darn professional.

Vendor Response

by Teamwork.com on January 08, 2018

Hey Matthew, Thank you for your detailed review of Teamwork Projects. Glad to hear you couldn't live without out products! Regards, Deborah

Overall Teamwork is very easy to use. A lot of features and options to easily manage projects.

Dec 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Teamwork provides many features to help manage your project from start to finish. The features are robust and offer flexibility along the way. It's very easy to add users, assign permissions, and assign tasks. To get started, Teamwork offers an easy way to import tasks from an Excel spreadsheet.

The feature I like best is email communication tracking. When you add a comment to a task and send it to the assigned resources, all email responses are automatically captured on the same task. This helps prevent key decisions or conversations from being lost in off line email threads.

For larger projects the Overview (dashboard) is very nice. At a glance, you get a quick overview of the project status and who tasks are assigned to. Additionally, you can drill into most Overview items to get additional information. For example, if you click on Late Tasks, you get a list of all tasks past their assigned due date and the assigned resource.

Cons: Teamwork lacks a few features that would make it easier to use.
- It's difficult to move individual tasks in mass to a new Task List or Sub-Task group. Tasks must be moved individually because you can't select multiple tasks at once. If you have a lot of tasks to move it can be tedious.
- Project reporting capabilities are adequate but not overly robust. Most of the built-in project inquiry features are very good so reporting is not necessary unless you need to produce a report in a PDF format to email. When creating a report, you have pretty good control over what type of tasks are included but what is missing is the ability to select which columns you want or don't want. Additionally, you can't save a report filtering options for future use. You have to reselect your options every time you want to run the same report.

Vendor Response

by Teamwork.com on January 26, 2018

Hi there, Thank you for your detailed review of Teamwork Projects. Great to hear that Teamwork Projects is essential to your team to track your projects and much more. We offer free daily live webinars, by joining our webinars you will learn how to use specific features, find out about Teamwork best practice and hear about new updates. Feel free to join these at anytime, this will also be useful if you are training a new user to use Teamwork Projects https://www.teamwork.com/webinars. Kind Regards, Deborah

Ease to Use and Continually Evolving

Sep 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The UI is simple to understand, the number of efficient features is phenomenal and integrations with enterprise systems like Salesforce are easy to complete.

Cons: There are some small nuances of the search could be better, project specific calendars would be a huge asset and allowing an entire project to be imported by csv would be incredible.

Overall: It allowed me to manage multiple large projects at 1 time and collaborate with employees that were not heavy users. The ability to have tasks reoccurr and launch new projects from templates freed up staff to focus on other important areas of The business. The same account was used to manage multi service clients efficiently, especially with remote staff. The flexibility of privacy setting truly allowed for complete communication tracking without requiring communications being omitted to ensure a client didn't see it. As an administrator, I am able to take over a user account to manage every aspect of their account. Administrators can limit a users project view to only their assignments, which prevented a user from feeling overwhelmed.

The system is very flexible. Like many other PM systems, outlining how the users are expected to interact with the system is critical. Doing this, allowed me to migrate projects from Central Desktop to Teamwork in a week.

Vendor Response

by Teamwork.com on September 11, 2017

Hi Jessica, Thank you for your review. Great to hear that you are having a positive experience with a number of our features and with the simplicity of setting up integrations. We will add the search capabilities and project specific calendars to our feature request list, have a look at our roadmap for upcoming features and developments. In relation to importing a full project by csv, the following video will show you how to do so using an Excel file https://www.youtube.com/watch?v=NzGX7yh-4C4 Feel free to get in touch with us at support@teamwork.com if you need. Kind regards, Wes

Teamwork Makes Managing My Teams Easy. If 5 Employees Save One Minute Per Day, I Get My Money Back

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is really easy to add tasks quickly using the "quick add" feature. I also think that the organization works really well. The software is organized by Projects, Milestones, Task Lists, and Tasks. These help you really think through and plan what you are doing. Milestones force you to actually have a plan for your projects and not just go about doing day to day tasks. You can comment on almost anything. We noticed after using Teamwork that it didn't make much difference if you were in the office or remote because the collaboration is so quick and easy. For example, if you comment on a task, you can have the comment sent to someone's email. The person who receives it can just reply to the email and the response is saved as a comment in the task! This means that all those conversations are right there for anyone working on it to reference. No more tracking down email strings. It is really easy to look back and see how much time you have been spending on a client. The time tracking features are also very good. You can see very customized time reports and the workload report, which gives you a forecast of the workload for future time periods. This helps you assign out work. Teamwork support is also top-knotch and very responsive.

Cons: I think they could offer to let you have 4 projects at a time instead of just two in the free version. It can be difficult to take advantage of all the features of Teamwork because it is so robust and has a lot of features.

Overall: It makes collaboration from many remote team members really easy. Nothing is forgotten and all communication is centralized in one place.

Vendor Response

by Teamwork.com on July 27, 2017

Hi McKay, Thank you for your review. Great to hear about the positive impact Teamwork Projects is having for you and your team. The collaboration and tracking within Teamwork Projects makes it a powerful tool, not to mention all the other features. Kind regards, Wes

Teamwork is True, My business is Teamwork, and Teamwork is my Teamwork!

Apr 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The "comlexed easyness" of the way of building quality projects.
The extensions in Chrome and Gmail - timesavers deluxe.

Cons: Still working on the onboarding of my non-tech clients to make it even simpler for them to follow, but it does actually not matter since they get an email daily on the progress.

Overall: I have used Teamwork for almost 2 years - trying other things on the side to see if there is somethings better out there - but my still my first choice.

I know about project tools, and they all are good, but they are too complicated and all fashion in their way of use - Teamwork has done something different - and while I tested it out I also tested multiple solutions.
They are constantly getting new features and optimizing reporting and UI and UX. The one thing I have been waiting for is the Kanban or Board that they call it - then it will be complete.
The cool thing is they are open about their roadmap - so I constantly reach out to push features through - I am sure they listen to us as customers because things happen all the time.

So let´s get down to business.
Pricing and solutions beats everyone else, trust me!

So what is it that makes it so good?
Teamwork Project - besides as everyone would expect a project tool - they have another mindset to getting things done - and building performing teams - that I do not find everywhere else. I believe others copy them and try to do it simpler - but then it is a lack of other features that you need in a professional system.
Since we have multiple projects, and we connect our clients and give them the overall by onboarding them to follow us in an easy way. We give them an ease of mind, and send them reports daily. So when we meet, we stop the chatter on where we are and can focus on how to go further.

We use Teamwork Desk for support sites - and can also build up support for my clients -so we can charge for and outsourced service, that makes their services extend further. Do you think they love it?

Teamwork Chat - I can be in contact down on pure tasks, and also the ability to create task as we speak. No waste of time.

But my favorite tools are the extensions in chrome and Gmail. Saves me time -and makes me be so effective that I have no words - That is why: Teamwork is True, My business is Teamwork, and Teamwork is my Teamwork!

Just a Butler gone Digital, and that is also true. I have high standards - and been digital for 40 years - so I know my ground. Thanks Teamwork!

Recommendations to other buyers: If you are in Business - it is actually so many ways you can even make money on putting together client packages to earn on the solutions features. In normal project tools - they are so costly or they lack features. With Teamwork Desk you can service the clients support as a member service. If you do not get the ideas from using it, talk to me - because I know.

This product has made my life so much easier

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy to use it is!! I can gather many different file types (including emails) in one location, and I know exactly where to go to find them later. On the off-chance you cannot find something, the search functionality is great. I spend most of my time either adding files, messages, notebooks or links. I don't often use the time or billing sections, but I can see how they would be useful to other people.

Cons: The only thing I would like to see improved/changed is I would like the ability to have single sign on with some other common tools, such as the atlassian suite. If people in my company did not have to have ANOTHER login to another product then so many more people would use it.

Overall: I am a big fan of Teamwork Projects! I am a UX designer and I had a problem in my company where all of my research files, notes, recordings, ideas, etc. were stored in a number of different places and I needed a way of keeping this information in a single place with the easy ability for other people to see it and to easily search and find what I need. Before Teamwork I would spend ages trying to track down files that I knew existed somewhere, or wanting other people to look at files that turned out to be saved on my local machine.

Since discovering Teamwork all of that has changed. It has such a clean and easy UI that makes it very easy to organise my work. The search functionality is great, and the licensing does not charge per user so I can give everyone from my company a login if they want. On top of that, Teamwork has a whole bunch of features that I didn't realise I needed until I used them, and now I could not live without them. Within each project I can attach files, I can forward emails straight into the messages section, I can add a list of tasks and check them off once complete, I can record deadlines and time worked on a project, and I can record any risks the project has with severity levels and impacts. I can even setup people from outside of my company and give them limited access to certain files.

Teamwork has amazing capabilities whilst being simple and easy to use. I really cannot recommend it enough. And at such a reasonable price for licenses I would struggle to find an equivalent competitor out there.

I have only given it 4/5 stars for features and functionality purely because there is one extra feature I would love to see (if I could have done 4.5 I would have but alas it does not allow half stars on this site). The only thing that is stopping the rest of my company from logging in and looking at all my files is that they need to remember another login. If they could add single sign on and allow it to integrate to other systems we use (such as the atlassian products) then I would be able to get many more people in my company using it.

Recommendations to other buyers: It is great. If you haven't got it yet you should. It is so cheap you cannot afford not to, and the value and benefits it gives to its users are great.

Vendor Response

by Teamwork.com on April 12, 2017

Hi Christina, Thanks so much for the great review. We really appreciate you taking the time to write it. I've passed on your feedback with the rest of the team here and we're all delighted to hear that you've had such a positive experience with Teamwork Projects. You'll be glad to hear that single sign on is really close to being released. So your team will be able to use it very shortly . Thanks again for the great review. If you'd be interested in working on a case study with us just shoot us a message to marketing@teamwork.com. Kind regards, Therese

Much to improve on

Mar 29, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It looks pretty and modern, but to be honest, so do all the new apps and websites these days.

Cons: It is extremely laborious and time consuming to add tasks, set start and finish dates, and assign the task to people. Too much requirement to use the mouse pointer to select these. It should be just really basic where you can 'tab across' to the next thing. e.g.
type in task *tab* start typing who the task is assigned to and it picks up the name *tab* enter start date *tab* enter end date *tab* t all upload to the folder I initially dragged them into. So then I end up with 10 files randomly spread over all these folders and have no idea which ones they were saved into because these folders already have many files in them, and it just becomes an absolute nightmare to try and find them and move them back to the correct folder they were meant to be saved into in the first place. This is EXTREMELY frustrating.

I have run out of

Recommendations to other buyers: Yes, make it basic and functional, less pretty with pop up calendar here and all sorts of other less useful features. I would say, focus on getting the fundamentals right before adding all the fancy features. The main areas that are current terrible are: 1. Gantt chart 2. Filing Also, we should be able to allocate tasks to people who are not invited to the project e.g. external parties. Often, a task is required to be done by e.g. an interior designer, but she doesn't work for us, nor do we want her to see our whole project.

Vendor Response

by Teamwork.com on April 11, 2017

Hi Daniel, Thanks so much for your review. We really appreciate you taking the time to write it and give us your feedback. I've passed on all of your suggestions to the team here for their consideration. Hopefully we'll be able to implement your ideas soon. Best regards, Therese

One of the best, but still a lot of room for improvement...

Mar 29, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Robust functionality of tasks and projects. Clean intuitive design. Collaboration ability and allowance of unlimited users.

Cons: Time reporting lacks in depth data, customization and visual graphic representations.

Invoicing is almost embarrassing in its looks, almost no customization, and zero financial reporting.

Overall: I found Teamwork when the necessity for time tracking, project management and employee/client collaboration was needed at my job. I had already been using a similar system called Paymo at home for my freelance work. So I had an idea of what I needed, and knew Paymo wasn't structured very well for my use. I researched the heck outta these kind of sites, like close to 15 ones, and test drove at least 5 of them with trials. Teamwork wasn't the best, but it was only outdone by others that were ridiculously priced.

There are many things I like. The robust functionality of the task lists is probably the most useful. And project organization is nice too. Shortfalls in this area are that project categories are shared across multiple set up companies, not company specific. I don't like how tasks are hidden once completed. And how limited you are on active projects, I'm archiving like crazy, just to save money.

I like that the entire system is cleanly designed in a cosmetic sense and for the most part intuitive to learn and use.

I also love that it is not user based pricing, being able to add as many users as I want opens up more collaboration with coworkers and clientele.

A hard thing to find in these systems are time based reports. Teamwork has great time tracking tools, but kinda falls short in how you can report these. Within the system its just a list with a somewhat useless filter. And exporting this out to a pdf looks plain awful. Customizable, exportable, graphical representations of the time data would make an awesome addition to this system, and would improve and simplify review of time analysis with "less data minded" collaborators and clients. Still, I haven't found one system that really buts much effort into reporting and how it stands in Teamwork is still better than others.

All those flaws aside, where Teamwork REALLY drops the ball? Invoicing! No customization, no templates, plain and boring invoicing, and not much can be said for financial tracking or reporting here either. I really hate the financial end of this system all together. Even Paymo did better.

So for a single company, looking to only organize and collaborate projects and tasks, to improve speed and efficiency, Teamwork is superb. If you need data analysis and reporting on financials and time invested. You'll need a second system to do that with or one of the way overpriced systems that offer that advanced stuff.

Recommendations to other buyers: Despite the cons, still super useful and one of the best systems I've tried for the price point. Hopefully they will fix these areas in the future!

Vendor Response

by Teamwork.com on April 10, 2017

Hi Dominic, Thanks so much for the review. We really appreciate your feedback. We're delighted to hear that Teamwork Projects has been so useful to you and your team. I've passed on all your suggestions to the team for their consideration. Here's a list of the upcoming features that we'll be adding over the course of the next few months: https://www.teamwork.com/roadmap. Here's a list of our current integrations including invoicing: https://www.teamwork.com/integrations. I hope you find them useful. Please get in touch if you have any questions. Thanks again for your feedback. Best regards, Therese

Great people & lots of useful features but clunky to navigate and missing some critical pieces

Mar 29, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: see review

Cons: see review

Overall: Good people and great support. Good value for the $ -- that's why we're using it.

Lot's of useful features but hard to find them. UI is very clunky/difficult to navigate, especially when you have a large number of projects. Need to slim down, improve the UI. That's our biggest gripe.

Need more development on the "meta" side -- across all projects/teams. That's what makes it so hard for us to navigate. It's really more geared to the project rather than the "enterprise" level, but how many groups that need software like this have fewer than 10 projects? Probably not many. So, further development of the site with the "meta" perspective in mind should be a priority.

Also would be good to be able to generate timesheets that integrate salary/pay rate by person/project (you already have that info, it just doesn't do the math, creating the need for work arounds).

Comments are troublesome -- it's convenient to use the comment function because often communications are driven by the needs of a given task. But then, when you mark the task as completed, the comments (and associated attachments) disappear too. I know there are other ways to get to them, but it's clunky. Messages don't feel like the answer, because then you lose the task context. I think you could do a comment board per project, separated/demarcated by task list or task, and get rid of messages (or, make messages enterprise wide)

Finally, I'm not finding the "integrations" all that...well...integrative! I'm not really getting the advantage of the Dropbox integration and the Freshbooks integration is so limited as to not be very valuable.

Lest I come across as disgruntled, let me emphasize that we like the product and the people running it. We want to stay and grow with you. We switched to you from Asana and there's no comparison in terms of features and ability to manage a large number of people and projects.

Thanks

Recommendations to other buyers: see review

Vendor Response

by Teamwork.com on April 10, 2017

Hi Jim, Thanks for your review. We really appreciate your feedback. We're delighted to hear that you're happy you made the switch to Teamwork Projects from Asana. Regarding improving the UI - as you can see from our roadmap https://www.teamwork.com/roadmap, a nicer dashboard is next on our priority list, so you should see some improvements to that really soon. I'll pass on all your feedback to our team here for their consideration. Thanks for passing it on to us. Best regards, Therese

Best Project Management Software Hands Down!

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Intuitiveness of all of the tools. Integration of all of the tools to work together. The appearance and flexibility to customize it for each unique organization. As an educated graphic and interactive media designer, I applaud the UI designers. Very clean, no-nonsense, where the design and placement of interactive objects don't get in the way of the use.

Cons: Love the new calendar. Would like to see how it could populate both ways to a Google calendar. This may already be possible and I just haven't explored it yet. Really can't think of anything, though.

Overall: In my last position our organization of 80 people evaluated multiple project management tools over six months. Teamwork was the clear winner. After we adopted this software the Teamwork staff worked directly with our team to help us find the best ways to use their tools and even made enhancements at our request! I've since used this software for two non-profits and my own company, founded just over a year ago. The choice was never given a second thought. Teamwork continues to make enhancements, they find ways to make their software more intuitive, and they add new tools regularly. Their service is exceptional. I send an email I get a response no later than the next day but usually in a matter of hours. There is no comparison to Basecamp, the tool I've seen other organizations use and the tool I was using before adopting Teamwork. Teamwork is far and above the better program.

Recommendations to other buyers: Keep doing what you're doing!

Vendor Response

by Teamwork.com on April 10, 2017

Hi Amanda, Thanks so much for your review. We really appreciate you taking the time to write it. We're delighted to hear that Teamwork Projects has had such a positive effect of your team's productivity. Here's a help doc about viewing your Teamwork Projects calendar in Google Calendar: https://support.teamwork.com/projects/calendar/viewing-your-teamwork-projects-calendar-in-google-calendar. Hope it helps. Let me know if you have any more questions. We'd love to work on a casestudy with you and showcase it with our customers. If this is something you'd be interested in, simply shoot us a mail to marketing@teamwork.com. Best regards, Therese

Overall good experience on Teamwork

Mar 29, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: How customizable it is by project and within a project. The ability to set permissions and privacy on almost anything in a project.

Cons: Adding users to specific projects at a mass project level is not easy. I would like to be able to both add users and filter items (milestones, task lists, activity, Everything items) by Category of the Project. I would like to report on Category of project. I would also like more ways of exporting the milestones in an easier to read report. We want to use milestones as a way to get our entire company in-the-know of upcoming items. But we have so many overlapping milestones the calendar view doesn't work, and the exported excel list isn't appealing for a quick read.

Overall: Teamwork has been incredibly helpful to us. One thing about our company is we work in segments, so we have about 20 "categories" of Projects, yet we can't do anything around those categories. I would like to view things with the Project Category as the filter. Milestones for a specific category of projects, tasks for a specific category of projects, add new or existing users to a specific category of projects. This would make our interaction with Teamwork incredibly more useful. I appreciate all the work that has come out over the summer to update the code base making it easier to add new features. And I have been excited about a lot of the features coming out. I would love to see a more robust JIRA integration (rather than just Zapier) since our company uses JIRA on the product/dev side and Teamwork on the operational/project management side.

Vendor Response

by Teamwork.com on April 10, 2017

Hi Erin, Thanks so much for the review. We really appreciate you taking the time to write it. We're glad to hear that you've had a good experience with Teamwork Projects. I'll pass on all your feedback to the team here for consideration. Nicer dashboards and metric, departments and improved reporting are all on our roadmap (https://www.teamwork.com/roadmap).We hope to have them released very soon. I think these will help solve a lot of your issues. If theres anything else you can think of that we can do to help improve your experience with Teamwork Projects, please get in touch. Best reagards, Therese

Great software use it all the time

Mar 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is:
Relatively easy to use
Flexible
Makes it easier to manage projects
Great value
Great customer service

Cons: No off-line version for when working in an airplane
No way to suspend a task or task list

Overall: Hi Teamwork Team,

We have been using Teamwork PM for a while now and found in general it works fairly well for what we do. We are a consulting engineering company doing projects that range from a few thousand to a few million dollars. Right now we have eight employees but have had as high as 11.

We often have lots of projects in various stages and we have clients for which we operate on an "on-call" basis. For example, right now we have 48 open projects. Obviously, with eight employees we can't be working on all of them at the same time and several are clients for which we have an "on-call" contract with so we keep at task list called "on-call" open with those clients. It helps to keep some visibility for all the clients we have active.

One of our biggest frustrations with clients is and TeamworkPM is we can't suspend a group of tasks or a task list and then have it not show up as a late set of tasks, etc. We often have a client suspend tasks we are working on because they do not have permits ready, are still working on funding, or have to wait for something else they are working on to be completed. We can take the end date out of tasks but then we lose the history of when the task was originally supposed to be completed. The same happens if we simply extend the end date. We have tried putting a label on the tasks that say "suspend" but they still show up as late tasks. It would be really great to be able to suspend a task/task list and then it is essentially frozen and is not reported in late tasks until we unsuspend it.

Also, it would be great if we could make the standard notebook default to be "This is just a little change" because we often use the notebooks to record conference call notes during the call. If someone forgets to click, "This is just a little change" then we end up with multiple versions of the notes.

It would be great if there were better integration between the GNATT chart in TPM and Microsoft Project. While we are not fans of MS Project, we have clients that want their reports in MSProject. The conversion from TPM to MS Project can take some effort since MS Project is more detailed when dealing with critical path and dependencies.

The last issue is how to get employees to really use it and keep it up to date! :-) Maybe an electric shock in their chair! :-) As with any tool, one has to use it for it to be successful.

Overall, we like the tool.

I will also say the Customer service has been awesome.

Recommendations to other buyers: Overall, this has been great software and we use it all the time. Just a note on your "Industry" Pick list. I did not see electrical or communications engineering, which is what we do.

Vendor Response

by Teamwork.com on April 05, 2017

Hi Joe, Thanks so much for the great review. We really appreciate you taking the time to write it. We're delighted to hear your positive feedback. Regarding suspended tasks - you can choose to add due dates or not to a tasks. They will always appear to be late if they are not completed before the due date assigned. There is no plan to change this right now. But I'll pass on your suggestion. A work around could be changing due dates and adding comments under the tasks or in their description with the initial dates. You could also add suspended tags to these tasks. This way you'll be able to track all the details on the task. I'll pass on your suggestions about improving the Gantt, Notebook and MSProject integration. Thanks again for your feedback. Kind regards, Therese

Finally found what we were looking for

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The feature set is great for agencies with a lot of similar type of recurring projects. Project and Task templates, easy to use, robust features, time tracking built in, integrates perfect with their sister product - teamwork desk (support ticket tracking system).

Great open API (we use it to kick off project templates from salesforce.com and report time and utilization back to salesforce.com dashboards).

The support team is amazing, in fact everyone we have ever interacted with at Teamwork has been incredible.

Plus, when you look around, the price is incredible for the feature set.

Cons: We have a crazy amount of tasks per person across many projects and many clients. Looking across everything is a little cumbersome at times. You can look across projects, users, tags, etc. it just could be a little easier sometimes. I am really stretching for a negative here, but that is all I can really think about that I would want to see improved.

Overall: GNGF is a digital marketing agency that only works with law firms across the U.S. At GNGF, we have been a TeamWorkPM enterprise level for over 5 years (and a TeamWork Desk user since it was first released a couple years ago).

We started out using Basecamp and it just couldn't meet our needs. One of the key things we needed was to be able to create different templates based on what services our clients had purchased. At the time TeamWork was the only robust online project management tool that could do this.

Once we dove in though, we found a lot of features we didn't even know were missing in our lives. For example, I couldn't imagine living without subtasks and recurring tasks now. We do track our time in teamwork which is very easy to use (love this on the mobile app). With hundreds and hundreds of projects across ourclients, we also tag a lot of things and filter and search using tags all the time. I also love the different ways you can handle multiple users on the same task.

Using the open API have also programmed a link between teamwork projects and salesforce clients and all user time entries are matched up to the correct employee and client and utilization and billable hours are able to be reported on right in salesforce.com, which, heavily customized, we now use as our internal agency dashboard.

I can't say enough about the TeamWork support team. From how-to and best practices help early on in our use of TeamWork, to incorporation of our ideas and use cases into the actual product roadmap, to quick updates and fixes by the API team to help us with our Salesforce integration, we wish all vendor support was this good.

Our account team works right out of teamwork desk to interact with their clients. Any issues requiring help by the team are just logged in TeamWorkPM and when the task is completed, the ticket is opened for the account manager to follow back up with the client. Best of all, the client doesn't even realize they are working in a 'ticketing system', it just looks like email to them which gives a much more personal touch.

We utilize box.com for document storage so we don't use the file features and we use the API to get time data and don't use the billing feature in teamwork so I cannot comment on those.

I have had many agencies complain to me over the years about their project management system and I always point them in the direction of TeamWork, months later I get many thank you emails.

Recommendations to other buyers: It also connects with Zapier - while we wrote directly to the API, it looks like you could do a lot of connection to other webapps through the zapier connection

Vendor Response

by Teamwork.com on February 10, 2017

Hi Mark, Wow thanks for the amazing review. We really appreciate you taking the time to give us your feedback. I've shared your comments with the rest of the team here at and we're all delighted to hear that you've had such a positive experience with the product. We'd really be interested in doing a case study with you. If this is something that you'd be in to, please shoot us a message to marketing@teamwork.com. Kind regards, Therese

Powerful functionality meets great UX

Apr 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Clear and easy to use. Lots of tools that work fantastically together, but also work just as well if used individually. As a platform, you can use as much or as little of the features as your project - or company setup - requires.

Cons: The file storage that comes with the subscription is woefully small in this day and age.
We once tried using the Google Drive integration, but this was not an ideal solution. I would much rather be able to integrate external drives at a project level as opposed to the overall platform subscription level.

Overall: I have been using Teamwork at different agencies for about eight years now. This is not because it has been the only available platform, in fact at some places I have had to use other platforms, so I know my choice of Teamwork is valid.
Over the last 18 months, I have integrated it into our SOP for creative and development projects to great effect. It provides all the tools we need and importantly helps us consolidate a number of disparate individual processes into one area. So regardless of the team, the project type or the chosen methodology, all documentation can be accessed from one place and all tasks can be initiated, tracked and managed in a clear and open way.
Frankly anyone not using a platform such as Teamwork is probably working a lot less efficiently than they realise.

Vendor Response

by Teamwork.com on July 26, 2017

Hi Darren, Thank you for writing this review and being with us for such a long period of time. We are delighted to see your positive comments and the fact you and your team are benefitting from using Teamwork Projects. We have taken note of your storage concerns and will pass this onto the relevant team here. If you'd be interested in featuring in a case study with us simply send us a mail to marketing@teamwork.com. Kind regards, Wes

Productivity in full effect

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Teamwork is great for not only a team of people, but for the individual user as well. I run a small accounting business and I'm my only employee. Teamwork allows me to set up tasks and projects that are both one-off tasks and regularly reoccurring tasks. As I check off the tasks that need to be done today, I can look forward to the rest of the week and get a good reminder of what is coming up. It also allows me to invite clients into the tasks so they can see the status of where I am at in a project we have agreed upon. They can upload documents, make comments. I can use a basic time-tracking tool to make sure I'm not estimating my time spent incorrectly. The extra time I have to spend upfront to get the tasks and templates created is well worth the time when a new client comes along. I don't have to recreate the wheel, or think extra hard at remember what I did last time. I can simply apply a template of tasks for any given project that is needed and we are set and rolling! This is one of the best tools I've discovered for running my practice.

Cons: For tasks that are set as reoccurring, their display of the tasks isn't the best. I click the task as complete and it immediately populates the next instance of that task right below the one I completed. I have to pay special attention to the tasks for this reason when checking stuff off. I have often checked the next month's task off after clearing the current one. When I uncheck the following month's task as actually not completed, it does not remember the future events that were created, thus making my task list look much larger than it actually is.

Impressive, robust project management system

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use Teamwork has created makes this software simple enough for even non-tech savvy people to quickly understand. The integration into Chrome and TeamworkChat is terrific. The fact I can get updates on my phone keeps me in the loop. I love how easy it is to move projects and/or tasks around to various people in my company. Adding sub tasks and comments is extremely useful. I could go on and on...

Cons: I wish the calendar feature integrated with Outlook beyond a 'read-only' ability.

Overall: Not only is Teamwork good with creating tasks for you to keep/to, but creating tasks for your entire team is so simple that I rarely have to talk to my team about the nitty-gritty anymore; giving me time to handle the day-to-day project deadlines. TeamworkProjects has made my life as a project manager so much more simple. Everything (literally everything - files, links, messages, images, notes, ideas...) are all in one place; easily organized and easy to find.

I use Teamwork Projects exclusively for my work base. The integrations with Chome is also a very handy feature in that I can set tasks/reminders for myself and/or send a link to a teammate without leaving the webpage I am one.

Teamwork is one of the most intuitive and powerful managements systems I have used and I highly recommend it to anyone who is working. It can be used for any number of tasks and will save your whole team time and money in the end.

Recommendations to other buyers: I wish I found it sooner. Use it to handle your personal 'to-do' lists and also to handle your project from start to finish. Teamwork has created LOADS of useful features for project management, so take advantage of the software. Especially the Gannt Charts.

Vendor Response

by Teamwork.com on April 05, 2017

Hi Kelly, Thanks so much for the stellar review. We really appreciate you taking the time to write it. I've passed on your words with the rest of the team here and we're all delighted to hear how much Teamwork Projects has helped you and your team become more productive. If you'd be interested we'd love to work on a case study with you. Simply shoot us a mail to marketing@teamwork.com if this is something that you'd like to do. Kind regards, Therese

A flexible project management application that can adapt and grow with your business.

Mar 31, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use, value for money, flexibility.

Cons: Needs a more feature rich consistent reporting interface OR a choice of integrations for analytics services/applications

Overall: Threefold Systems have been using TeamWork for over two years now. We have looked at other systems such as Jira and Assana but none have come close to TW with respect to its flexibility and ease of use. Our developers and PM's find it easy to use and rarely have any issues with it. In addition the price point is just right and makes TW excellent value for money.

TW allows us to apply our own project management structure where other application force you to adopt their philosophy. This is important to us as our business environment is somewhat different to a traditional software development agency.

We have been impressed by TW's drive to continuously improve the application by adding new features and enhancements. Also where we have experienced problems the support from the TW team has been excellent.

What would I like to see and improvement in? If there is an area I'd like to see a focus on it would be a either 1) a choice of integrations for analytics services/applications or 2) a flexible built-in visual report builder.
While TW does provide some useful reports, it is probably the weakest area of the application feature wise. As an ops manager, I need to be able to go from high level statistics and drill down in to detail. Currently TW is missing that high level view of what's happening across all our projects.

Vendor Response

by Teamwork.com on April 18, 2017

Hi Mike, Thanks so much for the review. We really appreciate you taking the time to write it. We're delighted to hear that Teamwork Projects has been so beneficial to you and you team over the past couple of years. I've passed on your feedback and suggestion to the team for their consideration. Best regards, Therese

Love you guys. Missed you while we cheated for 2 years.

Mar 29, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: ease of use with interface, flexibility with tasks and task lists. Milestone calendar view makes my clients vary happy.

Cons: -resourcing + team scheduling functionality
-Ability to export combined milestone calendars
-ability to customize look/personalize

Overall: I absolutely love teamwork and so does my team (or at least as much as they can when their forced to track time. We've been loyal except for a two year period where we used mavenlink. Our primary reason for using Mavenlink was because they have the functionality to assign resources specific hours to the day and quickly see if your over/under resourced. We moved back to teamwork in the summer because I scaled back the agency (personal matter). But we are growing again and need resourcing. I'm using some work arounds, but it is far from ideal. Can we be your guinea pig as you role out the new software? We want to grow together with you, just as we have in the past.

We need to be able to see a dashboard (with filtering) of project estimates/hours assigned to each person, totalled by the day and the week, as well as the ability to interact with feilds to change the hours. ie create a schedule (w/assigned hours that are specific to a task or task list.)

Vendor Response

by Teamwork.com on April 04, 2017

Hi Lindsay, Thanks so much for your review. We really appreciate you taking the time to write it. We're delighted to hear that you've had such a positive experience with Teamwork Projects. You'll be happy to hear that nicer dashboards and resource management and reporting are all on our roadmap, and we'll be working to release them very soon https://www.teamwork.com/roadmap. Kind regards, Therese

Great product

Mar 29, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and ability to onboard employees and clients with very little training. It is intuitive and works well.

Easy to set up new projects and timelines with templates.

Cons: Ability to customize reports would be great and I think that is coming but it is really needed for us to help give reports to specific clients to give them a snapshot of where the products are in the order cycle.

Overall: We really find this has helped us centralize and organize work and projects for our company. It is great that we bring clients on so easily to be a part of the process. In our line of work keeping information and communication centralized is very important as small details can have major impacts to cost and timelines. This really has helped with any communication loss.

We really would like to extract more info out of the program easier and are hopeful that is coming so that we can easily sort reports by customer for customers to give them snapshots of their projects.

Recommendations to other buyers: It would be great if we could have areas to store general notes/procedures about/for customers. So for an external company if there were notebooks available to thos companies not attached to projects I think would be useful. Also if we could have a more segmented side of each project so that it would be more obvious what the client would have access to and what they do not. Sometimes I am nervous my employees may make mistakes with privacy settings on sensitive documents.

Vendor Response

by Teamwork.com on April 11, 2017

Hi Craig, Thanks so much for your review. We really appreciate you taking the time to write it. We're delighted to hear that you've had such a positive experience using Teamwork Projects. We are working on improving our reporting at the moment, but in the mean time you can create custom reports by going to the everything section, add your conditions and press the export button. Hope this helps. Please get in touch if you ever have any more questions. Best regards, Therese

A breath of fresh air in project management with a fantastic mobile app

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Teamwork was the second project management software we used, after switching from a larger, more well-known company that was not meeting our needs well (and costing us more!). Teamwork has a visually appealing and intuitive user interface and contains all the features we needed that our previous software did not have - things like cascading tasks, task dependencies, and cross-project interaction. Also, the mobile app is FANTASTIC. There is very little I can't do from my phone or tablet, which allows me to keep current on all projects and reduce response time.

Cons: We do often find ourselves wishing it integrated better with 3rd party software programs. It feels like we have to maintain tasks in Teamwork, and also tasks in a personal task-management software, or we have to duplicate all tasks to keep everything in one place. I wish there was a solution that would allow those to 'talk' to each other for efficiency of managing one's projects and time. If this were available, I would switch to pretty much any task management software that worked with Teamwork.

Overall: More efficient and robust project management capabilities, lower cost than our previous project management software, and more responsiveness of team members due to the well-designed mobile app.

Vendor Response

by Teamwork.com on April 05, 2018

Hey Leslie, Thank you for your review of Teamwork Projects. Our Mobile team will be thrilled to hear your fantastic comments about our apps, they work really hard to keep them working as smoothly as our customers. Could you contact us on marketing@teamwork.com with some more information on what integrations you would find beneficial? We have a very responsive integrations team that I can gladly pass on your feedback to. Looking forward to hearing from you. Kind Regards, Deborah

we need more structure

Mar 29, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: -short learning curve.

Cons: -no particular structuring to most things. like files, notes. messages etc......

Overall: It will very good if we can have better structure for the below:

-Better and visual task management (currently we can only enter main tasks and sub tasks are difficult to manage)
-Kanban and scrum boards (+ GitHub integration for issue management)
-Better messaging/conversations
-Better structure/grouping for files and notebooks.

My biggest problem is files being thrown to a single level and no particular structure to them.
(for example: who wants to see a screenshot attached to a message within the files section which we keep major documentation.) It is very easy to get lost in files. We defiantly need a structuring for it.

Recommendations to other buyers: You guys need to be proactive and improve with more features. It feels like product is not being improved with major functionality but only with minor feature improvements and some new integrations. There are loads of major features which you can/need to add or soon people will start to switch to other software which do improve themselves.

Vendor Response

by Teamwork.com on April 10, 2017

Hi Arvin, Thanks so much for your review. We really appreciate you taking the time to write it. The new boards feature should be of great benefit to you. It's a a visual agile way to work with your tasks. Here's our youtube playlist on Boards: https://www.youtube.com/playlist?list=PLAN4i3TBOs8Vmmf6XoPuT91kRetAYAQOW. I'll pass on all of your suggestions to the team here for consideration. You can check out our roadmap to see our latest feature releases as well as our upcoming ones. https://www.teamwork.com/roadmap. Please get in touch if theres anything else you can think of that would improve your experience with Teamwork Projects. Thanks again for your review. Best regards, Therese

Teamwork Projects Rocks!

Mar 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's extremely user-friendly and easy to navigate.

Cons: There are still some features that I can't find enough information on in the FAQs, but when that happens and I email the TW Support team, they are always quick to reply with help!

Overall: I've used Teamwork for several years, both for my own business and with clients. Prior to that I used Basecamp and Excel spreadsheets to keep up with everything. I am a virtual assistant, so I typically have 3-6 clients at one time, managing many different projects and tasks for each of them. Teamwork has saved my reputation and my sanity! It's easy to set up, easy to learn, and wonderfully easy to manage. I have also set up and now manage Teamwork accounts for several of my clients, and they love it as well. TW Projects keeps the entire team on track with their tasks, allows management to follow the progress of every project, and makes tracking time a breeze. I've just recently become a Certified Teamwork Expert; that's how much I love this program!

Recommendations to other buyers: I just love it. I still use Basecamp with a group I volunteer with, and Teamwork continues to outshine BC and that wretched Excel spreadsheet!

Vendor Response

by Teamwork.com on April 10, 2017

Hi Marilyn, Thanks very much for the review. We really appreciate you taking the time to write it. We're delighted to hear that you've had such a positive experience with Teamwork Projects. We'd love to work on a case study with you and showcase your story with the rest of our customers. If you're interested just shoot us a message to marketing@teamwork.com. Best regards, Therese

Teamwork Projects is a great collaboration tool for everyday tasks for projects of all sizes.

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall, this program is very useful in organizing larger tasks. I find Google Keep better for small To-do list type tasks and Teamwork more useful for larger projects which will have several different tasks that may take several weeks to complete. Once you have set your templates and assigned collaborators to tasks, you'll find this is a very easy to use tool to organize and log events for various projects.

Pros: Integrates easily with Google Drive and many other applications. This allows you to "store" more files on the Teamwork database without actually using up the storage space. Easily assign tasks to cooworkers and monitor their progress live. Can even set email notifications when a task is assigned to you or made available for you to work on. Dependencies feature allows for the user to streamline flow of start to end for all tasks. You won't be able to work on a task until the one prior to is completed. The ability to create task templates makes it very quick and easy to add task lists with pre set dependencies and assigned collaborators.

Cons: Is a bit pricey compared to some other softwares but definitely has more features. New Gaant Chart feature is useful but not as intuitive yet. They are always working on updates so I'm sure it will be improved.

The Dream Has Come True!

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Simple to: Use, Deploy, Comprehensive, Scalable, Feature Rich, Very Affordable

Cons: I would like to see more integration with other software -which will come as they grow.

Overall: 23 Years ago I began using Ecco Pro a group project manager in the office - pim for my medical sales company - I dreamed of one day having a system that could combine the entire enterprise, inside and outside, seamlessly working together like the Borge on Star Trek - Teamwork Projects accomplishs this goal like no other platform.
Teamworks also solves the two deployment challenges we faced with Ecco and Microsoft Project - learning curve and the minimum intelligence level required to use. Teamworks is simple to use while also having the comprehensive features of the more powerfull project managers.
Prior to Teamworks we had used a number of PM's inclunding basecamp. Basecamp was simple but limited.
Couple of other mentions: The Teamwork Team is constantly adding features at fairly quick pace. Tasks and sub tasks - critical paths all make sure you got your "i"'s and cross your "T"'s. I have a wish list but haven't submitted it because the Teamworks team is sure to have it on their Teamwork Projects Todo List.
Summary: Simple implementation, Simple deployment, Feature Rich, Start using today.
Don't ask your IT girl what she thinks, you won't need her to deploy Teamworks - IT is included in the price.
COST: Should be 10x the amount. We are a startup prefunding, when we get funded I would pay 10x what their asking.

Recommendations to other buyers: Stop looking, and use. We have tried the other platforms. You won't. Find lower cost. Or more features except with ms projects

Vendor Response

by Teamwork.com on April 24, 2017

Hi Michael, Thanks so much for your great review. We really appreciate you taking the time to write it. We're delighted that you've had such a positive experience with Teamwork Projects. Keep up the great work. Best regards, Therese

Great one-stop program but doesn't offer detailed reporting or metrics

Apr 16, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use right off the bat and easy for new employees to navigate quickly

Cons: Lack of detailed reporting or moreentricate task constraints and organization options

Overall: Great software that allows any size company a single program to accomplish many aspects of business from task management, customer portal, and document storage and organization. The customer service is outstanding- I almost always have a live person on the phone within five minutes or can do a quick live chat to get answers or report a bug. The program is missing a lot of reporting features though. It's hard to get the metrics we need about the time and money spent on specific tasks or types of tasks or projects. It's easy for any employee to pick up and start using. The customer-facing aspect could be more thought out and should allow some customizable details the company can share without being completely transparent about every little thing.

Recommendations to other buyers: Great for small companies that need one software to serve many roles and don't need complex structures on their projects.

Vendor Response

by Teamwork.com on May 18, 2017

Hi Katie, Thanks so much for your review. We really appreciate you taking the time to write it. We're glad to hear that you've had a positive experience with the product and with our support team. You'll be happy to hear that advanced reporting and metrics are on our roadmap and will be coming soon to Teamwork Projects. I've passed your feedback on to the team. Hopefully you'll see the improvements you need very soon. Best regards, Therese

Inexpensive, gets the job done.

Feb 08, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: My favorite thing about the software is, if you know what you're doing, you can easily organize all your tasks and priorities all on one overview dashboard.

Once you've learned to utilize "start" and "due" dates, it's easy to see what's on your plate for the day/week if you're a planner like myself.

I'm a very organized person, and Teamwork helps me and my team stay on the same page.

Cons: It's really hard to learn. I took me a couple months of working in it every day to finally feel comfortable and to use it fully. Whenever we have clients join our Teamwork projects, teaching them the software is a bit of a nightmare!

Overall: Once you've learned the tool, your work will be extremely organized and due dates won't sneak up on you anymore!

Vendor Response

by Teamwork.com on February 27, 2018

Hi there, Thank you for your review of Teamwork Projects. Great to hear how it keeps you organised! Feel free to get in touch to explain what you found difficult at first and what onboarding issues you are experiencing at support@teamwork.com. We offer free daily live webinars, by joining our webinars you will learn how to use specific features, find out about Teamwork best practice and hear about new updates. Feel free to join these at anytime, this will also be useful if you are training a new user to use Teamwork Projects https://www.teamwork.com/webinars. Kind Regards, Deborah

Perfect for multi-tasking

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to collaborate with my customers has been a real asset. As I deal in road haulage compliance and there are a myriad of individual tasks and sub-tasks to keep track of, it has enabled me to create templates from which I can create individually tailored lists for my customers.
I have introduced the software to 5 or 6 clients now and have received positive praise from all of them. I really like the overview as it keeps me and them on track and the daily notifications focus the mind on late tasks.
I recommend Teamwork Projects to anyone that I think may find it useful - I certainly do.

Cons: To be honest, I struggle to find anything bad to say about it ...

It would be a useful tool to be able to sort files into folders, but I suppose that is a development suggestion rather than a dislike.

Overall: Managing compliance for multiple companies with a few templates. Awesome!

Vendor Response

by Teamwork.com on September 22, 2017

Hi Tracy, Thank you for your review. It is great to hear that Teamwork Projects keeps you and your clients on track. Nice to hear that you are receiving positive praise from your clients for introducing them to Teamwork Projects. We will take note of your development suggestion and pass it on to the team. Kind regards, Wes

Capterra-loader

The most powerful, flexible PM software I've used

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Teamwork Projects has it all. As a business owner, I often want a high-level, low fidelity overview of all the projects my team is working on. Other times, I need a detailed, granular view of a specific project so I can see exactly what tasks are upcoming to keep clients up to date. Teamwork can do both. It gives you the tools to visualise the overall health of your projects, while also allowing you to get into the nitty-gritty of what's being worked on at any given time. It's allowed us to merge our project management processes into a single tool, while gaining even more functionality.

Cons: Because it can do so much, it can be tough to get started and get things set up exactly the way you like. It seems like there are endless options for organising tasks, and to a degree you have to pick a method and run with it. That can make getting started and adjusted to the software difficult, and really require you to commit to learning it and using it for an extended period of time (until you settle in)

Vendor Response

by Teamwork.com on January 26, 2018

Hey Chris, Thank you for your detailed review of Teamwork Projects. Feel free to get in touch to explain what you found difficult at first and what onboarding issues you are experiencing at support@teamwork.com. We offer free daily live webinars, by joining our webinars you will learn how to use specific features, find out about Teamwork best practice and hear about new updates. Feel free to join these at anytime, this will also be useful if you are training a new user to use Teamwork Projects https://www.teamwork.com/webinars. Kind Regards, Deborah

Excellent Software for Project Management in Small to Medium Businesses

Mar 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Customization, ease of use, multiple ways to organize your projects and workflows, employee interaction.

Cons: Needs more robust and customized reporting features, could use individual calendaring.

Overall: Our office has been using Teamwork for several months, and while not everyone in the company has moved to the system, those that have are quite happy with the way it functions in general. The level of customization that is available is robust enough to be useful, while simple enough to be functional for even an untrained employee, and has improved even in the few months we've been using it. It does require a lot of effort to build the systems and workflows that work for your company and industry, but once that is done maintenance and usage are fairly straightforward.

My only recommendation to anyone considering this software is that you make sure you have executive buy-in. If the executives in your company don't get on the system, it will be much harder to get the rest of the organization in line. Executive time is certainly precious, but make the case for the software hard, and well before launch, because it is vital they be on it.

Vendor Response

by Teamwork.com on April 11, 2017

Hi Roger, Thanks so much for your review. We really appreciate you taking the time to write it. We're delighted to hear that your team are having a positive experience with Teamwork Projects. If you can tell us why you're having difficulties getting buy in from the rest of our team we'd be happy to look into the issue. We're working on improving the reporting functionality at the moment but a work around for now is go to the Everything section, add your conditions and export your report. You can add a filter in the calendar that just brings up your items. I hope this helps. Please let us know if you ever have any questions. Best regards, Therese

Teamwork keeps getting better!

Feb 01, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Nice interface, helpful for managing people and projects, API makes it easy to integrate with other software we use such as Salesforce. The recently improved templates feature has been a godsend for us.

Cons: I am searching around for tasks a lot, they have a search feature and you can star projects, but I think it would be useful to integrate some sort of "recent tasks" view so you could easily revisit something you were working on in the same day.

Overall: My company relies on Teamwork Projects for all aspects of our business. It keeps us all organized, holds us all accountable, and allows us to easily communicate about projects. The latest updates they have made have made the experience even better.

The only suggestion I would have is that due to the large volume of projects and tasks we have, I find switching between tasks can sometimes take more time than I would like.

Recommendations to other buyers: Use it!

Vendor Response

by Teamwork.com on February 02, 2017

Hi Brianna, Thanks for the great review. We really appreciate you taking the time to give us your feedback. We working on something at the moment that will tie nicely into you're wishes for a recent tasks tab. Signup to our newsletter here and be the first to know about new features :). https://www.teamwork.com/newsletters Thanks again for the review. Please get in touch with us if you ever have any questions or feedback. Best regards, Therese

Long-time Users

Mar 29, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Tasks, Messages and Notebooks

Cons: The Scheduling/Milestones still seems a little clunky. We're working on getting a better picture of overall project timing and it's a bit difficult.

Overall: Teamwork Projects has helped us keep our studio on track and our Clients engaged in our projects. We start each new project with a quick onboarding session and let them know how we'll organize their project using the tool. From there we generally create a set of Task Lists based on templates and post a first Message with general project information.

Lately, we've started to use the Notebooks feature more and more. It's great for capturing call notes that would otherwise need to be posted as a Message as well as organizing other types of content that we'll need throughout the project.

Next, we're hoping to take a look at some of the more advanced features of the system such as managing workloads by assigning time estimates to Tasks.

Overall, we've been really happy with Teamwork and it's been an asset to our business.

Vendor Response

by Teamwork.com on April 11, 2017

Hi Gregory, Thanks so much for the review. We really appreciate you taking the time to write it. We're delighted to hear that Teamwork Projects has been so beneficial to you and your team. Here are some helpful videos on Milestones I hope you find useful https://www.youtube.com/playlist?list=PLAN4i3TBOs8U4k7dnkkypNkCSZfmU_Rer. Get in touch if you have any questions :). Have a great day. Therese

The best project management software I've used

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Time tracking, UX, hierarchy levels, and sub-tasks.

Cons: Genuinely there is nothing I can say that is a con about the software

Overall: I started using Teamwork in 2011 after having evaluated and tested it versus 9 other tools. It was the best solution then, and it still is now.

I've subsequently introduced it to the last company I worked at (to replace their existing tool), and to my latest company. The feature list is also constantly growing with incredibly useful updates and enhancements.

From a UX point of view, Teamwork is incredibly well designed, and the latest dashboard enhancements are testament to this. Being able to add team members, clients and external contractors is also hugely beneficial. You can provide access to the relevant projects and tasks, and also restrict certain features - such as time tracking.

I can't recommend this tool enough - different league to everything else.

Recommendations to other buyers: They have a free plan, where you only get a handful of projects, but you still get most of the features you will need. Give this a whirl and you will see why the tool is so fantastic

Vendor Response

by Teamwork.com on April 21, 2017

Hi Ali, Thanks so much for the review. We really appreciate you taking the time to write it. We're delighted to hear that you've had such a positive experience with Teamwork Projects since 2011. We're glad to have you onboard and we cant wait for you to see our upcoming feature releases ;). Best regards, Therese

Easy & Flexible

Mar 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Powerful filtering, tagging features, invoicing features, ease of use

Cons: For users who aren't project managers, it can show more information than they need. I would love for there to be a simpler dashboard pertaining only to what the user needs to know, such as their own tasks and messages.

Overall: I love Teamwork Projects because it is very powerful without compromising on ease of use. It has all the features you'd expect out of a project management tool, with a few extras that set it apart - for example, the freeform tagging system is very useful, and the filtering options make it really easy to get out the information you need. Projects makes it easy for us to track the amount of time spent on client projects and bill them accordingly and also makes it easy for us to track the time of our contractors so we can pay them quickly.

Vendor Response

by Teamwork.com on March 31, 2017

Hi Bethany, Thanks so much for the review. We really appreciate you taking the time to write it. We're delighted to hear that you've had such a positive experience with Teamwork Projects. You'll be happy to hear that we are planning to develop our dashboards at the moment. I'll add you suggestion to our list. For the moment I'd suggest using the Project summary. If you'd be interested in featuring in a case study with us simply send us a mail to marketing@teamwork.com. Kind regards, Therese

Thank you. Here is my wishlist.

Apr 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Automated Reminders
Reports when a client reads or prints eg. an invoice/estimate

Cons: Please check my message

Overall: First of all my congrats to your service. It helped me a lot to become more professional and to have more control about whats going on financially (and what not). Nevertheless there are a few things I dont like about Freshbooks:

- When you have written a description and change the item/tasks , the description is deleted. sure, ther is a workaround (cmd+c) but it can be nerve wrecking when you are in a rush
- I would love individual reminder intervals and text per client
- The big advantage of german systems are the integration of your bank accounts and the automated check (money has arrived? has not?). Clients are irritated regularly because they get an reminder though they have already payed

Thats it for now.

Best :)
Daniel

Recommendations to other buyers: Please check my message

Vendor Response

by Teamwork.com on April 24, 2017

Hi Daniel, Thanks so much for the review. We really appreciate you taking the time to write it. We're delighted to hear Teamwork Projects has helped you become more organized. 1. When you have written a description and change the item/tasks , the description is deleted. sure, there is a workaround (cmd+c) but it can be nerve wrecking when you are in a rush - Can you tell me what changes you making to the items/ tasks? The description shouldn't be deleted here unless you delete the task itself. 2. Reminder intervals - You can customize reminders to whatever you like. Simply add one reminder and then you'll see an option to add another. You can add as many as you like. 3. Payment reminders - I'm afraid I don't quite understand your frustration here. Are you saying you'd like us to stop sending you invoices if they've already been paid? I'll pass on all your feedback to the team for their consideration. Best regards, Therese

Fantastic Project Management Platform

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, great support, clear development roadmap, great training videos, easy to get team buy in to use the platform.

Cons: We'd love to have a better templating system. Either a more robust import from excel (like relative dates or bulk assigning responsible team members on import) or a way to collect Task List templates into groups. We have several repeating types of projects for clients and it would save a lot of time to rubber stamp templates in one go.

The iOS app is ok but it's not good enough to make me stop using the web version on iPad. Not a complaint but I'll always favor a native app on any platform if I can.

Overall: We have been through 2 bad project managment experiences before finding Teamwork. Teamwork checked all the feature boxes we needed to manage dozens of client projects at once and the support is always very responsive.

Vendor Response

by Teamwork.com on September 11, 2017

Hi Mike, Hope all is well and that you are still enjoying Teamwork Projects. It is now possible to import tasks from Excel, check out the following video that shows you how to do so. https://www.youtube.com/watch?v=NzGX7yh-4C4 Kind regards, Wes ***** Hi Mike, Thanks for the feedback. We really appreciate you taking the time to write the review. We're delighted to hear that you've had such a positive experience with Teamwork Projects. I've passed on your suggestions to the team. Hopefully you'll see some of your ideas implemented soon. Best regards, Therese

Flexible and robuts

Dec 12, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The tasks really offer all kinds features which make it easy to communicate any given task. Of all the project management tools this feels like the right balance of features without over cluttering or confusing things.

Cons: It takes a little bit of time getting used to the interface since there is so much you can do when creating a task. It also feels a little odd jumping back and forth to see the images. It would be nice to see larger images in the list than just a thumbnail. The thumbnails are too small to communicate information but clicking to view them seems like too much work if you need to just glance at it without leaving your task list.

Overall: We use Teamwork Projects daily to assign tasks by project across our team. The tasks list is really flexible and allows for subtasks, comments deadlines etc. The minimal design to the task list makes it easy to pick and choose what elements you want to use in any given task.

Vendor Response

by Teamwork.com on December 14, 2016

Hi Ethan, Thanks so much for the review. We really appreciate you taking the time to write it. We're delighted that you find Teamwork Projects flexible, robust and the right balance of form and function. We're working on improving our on-boarding at the moment to help guide new customers through the interface and functionalities. I've added your suggestion about increasing the size of the file preview thumbnail to our feature request list, hopefully you'll see that added to Teamwork Projects really soon. Please get in touch if you think of anything else we can do to improve your experience with Teamwork Projects. Thanks again for the review. Kind regards, Therese

Super for all aspects of Project Management for Labor

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: When it comes to creating a project schedule with milestones and tasks, this software is nice for small to mid-sized subcontractors like our company. Very nice program with great potential to grow, and a team that seems interested in continuously improving the product!

Pros: The time tracking is really user-friendly and can report against estimated hours for each task - very simply. Some programs do not allow the flexibility that Teamwork allows when it comes to going from a drilled down project format to a broad view schedule for all projects in progress - teamwork does this nicely. It also allows notes for RFIs, COs, and project logs. Files can be fully uploaded or linked through programs like dropbox. Project photos can be uploaded to each job. The improved Overview gives a nice "quick glance" to see what's going on in each project.

Cons: Does not allow entering estimated materials cost with the ability to track actual expense verses remaining committed costs. It seems the format of the program would readily accommodate this, so it could be one of the improvements the team is working on. The program has an integrated chat that could be extremely powerful if audio was added (like Voxer). For the cost of the program, there is no way that someone could expect these items, but for customers like me, who are so happy with the foundation of it, I would gladly pay more for them - the platform is NICE. Not sure this belonged in the Cons...

Recommendations to other buyers: If you are looking for a good tool for scheduling projects and assigning crews - hard to beat. If you are looking for a project management program that will allow you to track the cost of labor against tasks, look no further. After looking extensively through project management programs and even starting several of them like corecon, basecamp, etc... this program proved far better for us. I liked smartsheet, but this program is even sharper!

Super-Helpful, fantastically user-friendly

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is both easy to use and comprehensive.

Cons: Maybe I just do mot know the feature, but I would like to be able to put times to my activities so that I know e.g. From 08:00-09:00 I am doing X and then from 09:00-11:15 I am doing Y. With a sound, so that I know when to stop one task and start another.

Overall: One of our project mamagers told me about Teamwork at first. I thought that I'd have to give it a try, since it came highly recommended by a professional. He was 100% correct!

Teamwork has made my workday a pleasure as I never miss a step or a deadline anymore! Also, I have no "what should I do next" moments as I get my to do list in my inbox witout fail. I use it to track multiple projects and it remains easy to use.

I had an ISO 9000 external audit last week and I showed the auditor how I schedule and plan on Teamwork. He was so impressed that he commended me and the product at the close-out meeting! I was overjoyed!

Thank you for a beautiful product, jam-packed with all the right stuff AND a great blog with lots of worthwhile info as well.

Recommendations to other buyers: What about online courses on the kind of issues you deal with in the blog?

Vendor Response

by Teamwork.com on March 31, 2017

Hi Ariel, Thanks so much for the review. We really appreciate you taking the time to write it. We're delighted to hear that you've had such a positive experience with Teamwork Projects and that it has helped you and your team to become more organized. I'll pass on all your suggestions to our team here for their consideration. Thanks again for the great review. If you'd be interested in featuring in a case study with us, we'd love to talk to you some more, just shoot us a mail to marketing@teamwork.com. Kind regards, Therese

Have been using since more than a year and really nice platform.

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Newly added feature which allows you to add sub tasks upto n level.
Adding quick comments is good.

Cons: Not a cons, but some suggestions:
- There is no option to import timesheet, so like no option that I can import timesheet from excel or CSV.
- How can we hide name or identity of my development team and client's team to each other?
- How can I mark multiple tasks as Completed together?

Overall: Not specific benefit, but made work management easier.

Vendor Response

by Teamwork.com on September 21, 2017

Hi Chirag, Thank you for your review. Nice to hear your pros, suggestions and that Teamwork Projects has made your work management easier. In relation to your timesheet import option feature request, could you send us an email to support@teamwork.com with as much detail please? There is no way to hide just the identity of developers names to the client but you can add privacy settings to projects, tasks, messages, etc. https://support.teamwork.com/projects/search?query=privacy+settings The quickest way to mark multiple tasks as complete is using a keyboard shortcut (full list of shortcuts at the link below). Hover the mouse pointer over the task and press "c" to mark as complete, if you make a mistake just press "c" again to unmark the completed task. https://support.teamwork.com/projects/efficiency/using-keyboard-shortcuts. We will take note of these feature requests and notify you if/when these are implemented. Hope this helps. Kind regards, Wes

Project management from A to Z!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Teamwork Projects is a software where I manage all my ongoing projects. I've been using it for over 5 years and switched from Basecamp (after getting frustrated with lack of features there).

My faves about Teamwork Projects is:

1. Integration with Google Drive and Dropbox - I can link files with each project
2. Creating tasks lists with sub items
3. Time tracking, with option to mark it as Billable (which is great for ongoing projects)
4. Notebooks & Links - to keep all project material in one place

Cons: I wish the plans didn't have project limitations. It has a limit of 15 projects.
For a solo freelancer the next plan is too much, but the limit of 15 projects plan often runs short.
(I typically need to manage 20 ongoing projects)

Overall: Manage all my work projects. Can't live without it :)

Vendor Response

by Teamwork.com on July 26, 2017

Hi Arthur, Thank you for such a positive review. It is great to have you using Teamwork Projects for so long and to hear about your favourite features. In terms of the project limitations we will raise this with the relevant team to identify any future options. Kind regards, Wes

The best project management system, hands down!

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Everything is exactly where it should be and the system is amazingly fast, reliable and super easy to use.

Cons: Nothing really!

I only hope that some big software juggernaut doesn't come along some day, buy Teamwork and ruin it. :)

Overall: We've been using Teamwork for almost two years now, and during that time Teamwork has enabled our globally distributed team to stay connected, communicate, manage tasks and most importantly, get the work done amazingly efficiently.

As the Founder & CEO of the business, I can honestly say that Teamwork plays a very important part in the ongoing success and growth of our company.

Thank you for building such an amazing platform, and for constantly implementing features!

- Paul.

Recommendations to other buyers: For smaller agencies or business owners that are not accustomed to managing many projects at once, it will take you a few weeks to get used to using a system like Teamwork. My advice is to use the system the way it has been designed as it will teach you how to manage projects properly more efficiently in the long run.

Vendor Response

by Teamwork.com on April 11, 2017

Hi Paul, Thanks for your review. We really appreciate you taking the time to write it. We're delighted to hear that you've had such a positive experience with Teamwork Projects. Best regards, Therese

So intuitive, perfect for my process-driven brain!

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease-of-use, the depth of features balanced with the intuitive way of using it. I needed almost no training to get going with it.

Cons: I'd like to see the Google Drive integration built out more. One feature in particular that annoys me is that it doesn't recognize if you've already added a Gdrive file to another task, resulting in linking in the same file over and over.

Some things, like turning a task list into a template, aren't intuitive and you have to dig through the menus to find out how to use them. Same goes for many template-related features... I wish it were easier to work with templates.

Overall: Teamwork is one of those programs that's as simple or as complex as you need it to be. At first, I mostly used it as a collection of checklists and files, and I've been gradually expanding upon the features as I refine my business processes. I love how you can turn off the features you don't use, tag everything, slice your data any which way you need to get the reports you need, and control client and team access to different features. I've had a few bugs and a bit of downtime over the past few months, but I found the staff to be candid and transparent about issues and I like that.

Vendor Response

by Teamwork.com on April 13, 2017

Hi Say, Thanks so much for your review. We really appreciate you taking the time to write it. We're delighted to hear that you've had such a positive experience with Teamwork Projects. I'll pass on all of your suggestions to the team for their consideration. Thanks again for your feedback. Kind regards, Therese

The features seem endless, everything you want the system to do it does!

Jun 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The main features i like are just the simplicity of the software. Each section just delivers what you want it to do. In comparison to most other systems i have used, you can create a task with a deadline and then subtasks for the main task but the ability to add a due date is never available on other software but it is on Teamwork. The reports and daily emailed tasklist are the real winners, they help enormously so you know exactly what to do in that day, week or months ahead.

Cons: Because there is SO much functionality, getting to know the system can take a while and sometimes you can even miss out on functionality because you try sticking to the basics. The only other gripe is the pricing, its great that its unlimited users but the pricing bands for the projects means that the price jumps quite dramatically at higher project levels.

Vendor Response

by Teamwork.com on July 26, 2017

Hi Marcus, Thank you for your review. We believe it is better to have and not need as opposed to need and not have. We agree there is a lot of functionality, we offer plenty of resources in terms of webinars, support docs and YouTube videos to help you get the most out of Teamwork Projects. We are constantly reevaluating our pricing structure to highlight the benefits of each price band and to showcase what each price jump offers. Feel free to get in touch with our support team who will help you identify the right package for you. Support@teamwork.com. Kind regards, Wes

It has been a great tool for our organization to use

Sep 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: User friendly task management, great reports and layouts to easily see where things are. I like that Teamwork Desk works with Teamwork Projects because it helps our organization with managing requests and the tasks associated with them.

Cons: I don't like that if you use both Project and Desk, if you want to get the enterprise version, you need to pay to upgrade the same users on both systems in order for them to work together. Also, I think there should be an easier way to use templates to create tasks so that it generates the individual emails that can be replied to, like a regular task. Right now, it generates one email when template is used to create tasks and users cannot reply. We wanted to use this functionality to manage our Emergency Response events, but due to the limited functionality with this we are not able to set it up the way it would be easiest for us.

Overall: Centralized task management, which we did not have prior to purchasing the product.

Vendor Response

by Teamwork.com on September 21, 2017

Hi Christine, Thank you for your review. Nice to hear that you are benefitting from using both Teamwork Projects and Desk. We will share your feedback about upgrades and email templates with the team. Kind regards, Wes

It can get complicated. It is taking me a while to get experienced in it.

Sep 25, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Tasks with milestones.
Attaching notebooks and files to individual projects.
In-project emailing and comments.
Being able to move tasks up and down the pages, from task to task.

Cons: Can NOT put a milestone to a sub task??!!! This is very important for us as Project Managers; to be able to sub divide up project work.
Also, trying to set up a task with set hours which count down as the project processes. I'm sure it's there somewhere but it's not easy to find!
Giving some sort of training would be good.... anything I've found on-line is basic.
This is how you grow your business.... provide training for what you have existing!!
Trying to use the program on a mobile or ipad is next to impossible, there has to be an easier set up?!
My projects show go in alphabetical order, not my clients.
I have set up a template for a project, but it comes in under a main task so have to move them all across as I can't set up mile stones under subtasks!!!!!

Overall: Keeping track of projects start dates and finish dates.
But not everyone keeps track of their hours using it.
Making in-house comments on projects

Vendor Response

by Teamwork.com on September 28, 2017

Hi Audrey, Thank you for your review and feedback. Our Customer Success team has reached out to you to help you get the most from Teamwork Projects. We do provide training in the form of free live webinars, "The Success Channel - Online Training", here you can ask questions and see the solution played out live on screen by our specialists and "Teamwork Projects an introduction" that will show you how to structure your projects and so much more. https://www.teamwork.com/webinars We also have videos and help docs but the webinar may be the best option for you. https://support.teamwork.com/projects https://www.youtube.com/playlist?list=PLAN4i3TBOs8Wci7n9HcfjhIyPZFwIcVPH Kind regards, Wes

Capterra-loader

Teamwork makes managing multiple projects an absolute breeze.

Feb 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I love the comprehensive nature of Teamwork PM, it allows you to see all the outstanding tasks and their current status.

Cons: There is no specific, standard way to set up Teamwork, and I have noticed that different agencies use it differently. This can make the transition a little more tricky.

Overall: The ability to keep track of large amounts of projects without losing sight of the most urgent tasks.

Vendor Response

by Teamwork.com on February 20, 2018

Hi Phil, Thank you for your review of Teamwork Projects. Very interesting to hear what you like best- i.e the overview Teamwork Projects gives you on all your tasks. Every customer uses Teamwork products so to help our customers get started we offer free daily live webinars, by joining our webinars you will learn how to use specific features, find out about Teamwork best practice and hear about new updates. Feel free to join these at anytime, this will also be useful if you are training a new user to use Teamwork Projects https://www.teamwork.com/webinars. Feel free to get in touch to explain what you found difficult at first and what onboarding issues you are experiencing at support@teamwork.com. Kind Regards, Deborah

Good overall product, could use some improvements

Sep 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to bring various employees, clients, etc onto a project
ability to link to google drive for project files
easy to set up projects/ define templates to use repetitively

Cons: Difficult to limit who has access to what, either global (everyone can view) or entire groups can't but harder to select just an individual or two
linking to google drive is actually where the files are copied over, if the google files are ever updated they do not copy over (big problem as we use google doc & numbers a lot and the files on teamwork are always out of sync)
no ability to create a project and assign template tasks, have to create the project and then manually add the templates

Vendor Response

by Teamwork.com on September 28, 2017

Hi Elyssa, Thank you for your review. Great to hear that you are finding it easy to use Teamwork Projects with your employees, clients, etc. and that you find it easy to set up projects using the template feature. We provide training in the form of free live webinars, "The Success Channel - Online Training", here you can ask questions and see the solution played out live on screen by our specialists. Here you can ask about limiting access, about integrating your Google Docs and template tasks. Kind regards, Wes

Life Saver for Cross-Functional Teams

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Overall, I love Teamwork. It helps me juggle a number of highly-technical and detailed tasks and teams without dropping the ball.

Pros: I lead a lot of cross-functional teams with individuals in different areas of the organization -- where I may or may not have direct control of their time. Teamwork is the ideal way to provide visibility into their work (and point out anything that is falling behind!) in a way that's concrete and transparent. I love that I can spin up a project in a matter of minutes and capture the key details of a new mini-project right in a meeting.

Cons: The Gantt view is hidden! This is one of my biggest pet peeves. For a PM software to hide the calendaring and Gantt functions seems pretty crazy. Also, in order to have something show up on the Gantt view you have to take several additional steps. Granted, I don't want every task on there, but it should be more intuitive how to populate this important tool.

TeamWork is just awesome

Feb 01, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When I think of TeamWork I get a little tingling sensation. I think about it sometimes when I go to bed. And wake up. If it was a human - it would be someone really hot - with brains too. And I would fancy it a bit. We've only been using it for one month and it is a dream. Previously I used: ¿ WorkFlowMax - but Task Management and staff allocations sucked ¿ BaseCamp - which is basic and expensive ¿ FreshDesk - for ticketing which is expensive ¿ Skype - where you lose messages and can't find old conversations easily Enter TeamWork. I dropped; WFM, FreshDesk and Base Camp and saved myself about $300 per month. I know use Chat with staff and everything is in one place - I can see and search a full history of chats. I was set up in a flash. And the result is like a dream. For me the most important think is task management and collaboration. This spits in the face of Base Camp. Its miles better with a heap more functionality. You can; add multiple people to tasks. Add priorities and tags to tasks. Attach files to tasks - not just attach a file and then it's added to 'files' and not the task. BEST OF ALL - Copy and paste images into tasks just from taking a screenshot from windows snip tool. This thing is awesome. And value for money? Sensational.

Pros: Incredible task management and collaboration features. One place for Projects, tasks, tickets and chat. Oh and you can turn a ticket in Desk into a task in Project - this is awesome.

Cons: Invoicing is a let down. This is why I only gave it 4 stars for overall. Really it's worth a 5 - but invoicing is a minor pain compared to WFM. But because of all the other benefits it's a 100% happy ending.

Vendor Response

by Teamwork.com on September 22, 2016

Hi Declan, Thanks for the stellar review. We really appreciate you taking the time to write it. I've shared it with the team here, whom were all thrilled to hear it. We have a couple of invoicing integrations that might make your life a little easier. Check out our integration with Harvest: https://www.teamwork.com/harvest. I hope this is helpful. Please let us know if we can do anything else to stimulate those tingly sensations :) Best regards, Therese

Couldn't live without it to manage my daily business workflow. I couldn't be so precise with my time

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Teamwork provides many features to help manage your project from start to finish. The features are robust and offer flexibility along the way. It's very easy to add users, assign permissions, and assign tasks. To get started, Teamwork offers an easy way to import tasks from an Excel spreadsheet

Cons: Teamwork more pretty than functional. Teamwork claims to be a 'project management' tool, but it lacks many fundamental PM features, and it's clumsy. Areas needing improvement: - One of the most important tools for project management are gantt charts. Teamwork's gantt chart is one of the worst I've seen compared to other PM software/apps. I will try to break it down: 1. The default view for task planning should be gantt view, not task list view. It's a project with many moving parts, you should be forced to at the same time creating your task, be able to see and visualize how and when it will fit in within the rest of the project. 2. In Gantt chart view, the gantt chart needs to show start/finish dates in 2 columns on the left side beside all the tasks. So from left to right it should look like this: task, start date, finish date, gantt chart

Overall: found Teamwork when the necessity for time tracking, project management and employee/client collaboration was needed at my job. I had already been using a similar system called Paymo at home for my freelance work. So I had an idea of what I needed, and knew Paymo wasn't structured very well for my use. I researched the heck outta these kind of sites, like close to 15 ones, and test drove at least 5 of them with trials. Teamwork wasn't the best, but it was only outdone by others that were ridiculously priced. There are many things I like