# Page 5 | Teamwork.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Teamwork.com the right Project Management solution for you? Explore 932 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120390/Teamwork-Projects/reviews

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Teamwork.com

4.5 (932)

[View alternatives](https://www.capterra.com/p/120390/Teamwork-Projects/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 5 - Reviews of Teamwork.com

## Showing most helpful reviews

Showing 101-125 of 932 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NB

Nicci B.  
Project and Quality Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Teamwork Support"

October 13, 2020

5.0

We've been able to make far better business decisions now that we have Teamwork. We can see how long it takes to deliver work, identify bottlenecks and inefficiencies, whether our clients are profitable, our staff are working within a reasonable level of capacity. The amount of visibility we have over project health now is greater than ever before.

Pros

What I love about Teamwork is how easy it is to use and navigate. Training new members of staff on the system is really quick and easy as the system is so user friendly. The tasks are easy to find, easy to interact with, deadlines and priorities really clear, which makes it so much easier to manage from a project management perspective.

Cons

We do struggle to get reports out of the system in an automated or less manual way, particularly the billing side of the system. We're working on a way to integrate Teamwork with Data Studio so that live information is available quickly and simply for us, but it is taking us a lot of time.

Alternatives considered

[Kantata](https://www.capterra.com/p/110832/kantata/)[ProWorkflow](https://www.capterra.com/p/77208/ProWorkflow/)

Reason for choosing Teamwork.com

We had a long list of requirements that we needed from a PM system, and ultimately Teamwork out performed the other systems and was priced far more reasonably.

Switched from

[WorkflowMax](https://www.capterra.com/p/226306/WorkflowMax/)

We struggled to have visibility of deadlines and task requirements, and had almost no visibility of capacity in order to resource accurately.

Review Source

Response from Teamwork.com

February 1, 2021

Hi Nicci, Thanks for your review of Teamwork - we love to see a 10/10 rating! If you need further assistance with reporting, our support team are available to help at support@teamwork.com. Have a great day, Karen at Teamwork

YB

Yoana B.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "I like it overall, but it feels a bit dated"

August 27, 2020

5.0

Teamwork is our project/clients headquarters. We keep all of our logins, tasks, and team communications in there and so far it's been a good solution for us and keeping all of our clients project specific material seperated. The daily e-mail reminders and task notifications keep our team running smoothly and aware of what's outstanding or coming up.

Pros

We've been using Teamwork as our project management tool for years. For my client's needs, it's a pretty great PM tool. It's easy for us to add new projects, create a Logins notebook and then add any tasks that need to be completed, assign to the person that needs to do it and attach any details such as date due and how long they have to complete it. I'm also able to add "saved" tasks lists so I don't need to re-enter my recurring tasks every time. It's easy to add and remove team members as well as clients. Lately they've updated the Dashboard when you first login so it has this cool tab called "My Work" that shows me what's due on my list only (not the entire teams) and what's coming up (and also what's overdue if I didn't complete something). This is a quick way for me to see what's on my plate. I love the fact that it archives projects, we refer to old projects frequenlty as the client needs additional work or an updated design, etc... and the new file sharing options are super helpful so we don't need to export a client file anymore and send it via e-mail, we can just send them the link. It also has a great file version feature, so we can see previous iterations and keep them all together

Cons

The interface is now cluttered and clunky. It's not as sleek and clean as say Basecamp in its simplicity. I don't ever use any of the reporting features because they just don't make any sense and in my opinion are not easy to implement. It could be I need to take some of their training or something, but haven't had the time. I wish it was a bit easier to create a project template and then update it. Because I have to hunt it down and remember where it is, my templates aren't updated as frequently as I would like. I also wish it provided more user guidance on setting up what I consider advanced features such as Gnatt charts and the new Kanban board interface.

Alternatives considered

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Switched from

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

We needed more features than Basecamp provided at the time.

Review Source

Response from Teamwork.com

February 11, 2021

Hi Yoana, Thanks for such a detailed review of Teamwork - we really appreciate it. It's great to hear you are enjoying our new updated personal task feature on our dashboard. We are sorry to hear you've been experiencing some problems with our product - could you email us at support@teamwork.com so we can investigate these further? Many thanks, Karen at Teamwork

Efraín B.  
Asistente Administrativo  
Computer Software  
Used the software for: 6-12 months

### "Es una buen software pensada más para equipos de tecnología"

November 4, 2022

3.0

TeamWork lo usamos para hacer seguimiento a tareas en específico, su uso fue como ticketera, en la que debían solventarse problemas en un tiempo determinado según la prioridad asignada. Está bueno pero lo terminamos cambiando por un software más completo y mejor pensado para equipos no TI.

Pros

Es sencillo de usar, honestamente en mi área lo usábamos más como una ticketera de tareas.

Cons

Es una herramienta que está dirigida principalmente para equipos de tecnología.

Review Source

VR

Verified Reviewer  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Teamwork Review"

April 11, 2023

5.0

Overall a good product to use for task and project plannning.

Pros

Easily to use UI and apt functionalities for project management.

Cons

Can have functionality to attach tasks to commits.

Review Source

DK

Dmitri K.  
General Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Teamwork is a daily too in our organization"

October 13, 2020

5.0

Great! We use it daily. We killed email communication pertaining to project work completely. Nobody is allowed to communicate requests for work in email. The workflow is to create a task in the correct project in Teamwork. If the output to be checked - it is a task in Teamwork, etc.

Pros

Ease of use, Flexibility, ability to have unlimited users for the same license fee. Timetracking aspects of it.

Cons

Inability to import project file (XML or alike). I.e., to use project management software and upload the project to create tasks and subtasks with assignments and dates.However, the other benefits outweigh this aspect.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Teamwork.com

It catered to our needs, and the ability to export, including the whole database. We are a business intelligence consulting firm, and we do business intelligence on our teamwork data as well.

Switched from

[Wrike](https://www.capterra.com/p/76113/Wrike/)

It wasn't catering for all our needs. By now (from 2016), I don't even remember.

Review Source

Response from Teamwork.com

February 1, 2021

Hello Dmitri, Thanks for your review - it's great to see a 10/10 rating! I'll make sure to pass your suggestions for project files onto the team - they are continuously looking for ways to update our product! Kind regards, Karen at Teamwork

BC

Blake C.  
Owner, Lead Consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "Overall, the UI/UX wasn’t the best for our teams. "

June 16, 2023

3.0

In all, our experience with Teamwork was a stressful one. We had requests daily from team members asking us to reevaluate the system and consider using a software with a cleaner and simplified interface.

Pros

I really liked the burn down reporting teamwork offers. This is a feature that is missing from many other PM softwares. I also really like the document management system, as it is very robust and allows for sharing directly with the client, which makes sharing plans and updates much easier that stressfully waiting on a reply to an email or having to convert files due to size.

Cons

The onboarding/team training wasn’t great at all. Team members were using the program differently, making project updating and monitoring a nightmare. The Gantt chart view wasn’t the most efficient. The task view was too complicated, and having to work with it daily became a huge challenge. The interface was too complicated, making information difficult to maintain for proper project management.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Reason for choosing Teamwork.com

The majority of the team voted for Teamwork because if it’s robust reporting structure. This was during a time when we were really focused on ensuring the work we were doing was consistent with our customers’ expectations.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

We were hoping for a product with a more professional and feature-rich interface.

Review Source

Dnyanoba M.  
DepDeputy  
Pharmaceuticals  
Used the software for: 1-2 years

### "Teamwork for Project management "

February 26, 2023

5.0

It is very positive experience with th Teamwork till now as it is very easy to use the software for different projects at same time.

Pros

Multiple add-ons can be added as per the requirements of the business. Dashboard is very informative and interesting. It also gives a more than 100 GB storage space to managing the projects.

Cons

Difficult to manage multiple projects due to lack of advanced features.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

Reason for choosing Teamwork.com

Teamwork is very easy to use and requires very little training to use. Customers support is also very good and cost is also low.Teamwork also provides a more storage space to operate the software.

Review Source

Sara Olive S.  
Project Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Working Well for our Project-Based Company"

October 13, 2020

4.0

The overall experience has been pretty positive, with most team members adapting quickly to Teamwork. There has been a slight learning curve, since we were going from a very basic system in Trello to this more fully-featured tool.

Pros

The best part about teamwork is the birds-eye-view that it gives employees and managers over everything that is going on within the company. We really appreciate having our time tracking system tied directly to the tasks within a project because it makes it much easier to log time and to see how much time was spent on each area of the project.

Cons

We have not yet developed a clear process, and Teamwork doesn't seem to have one built in, to account for tasks that are waiting on outside input such as a client approval. Most of our clients are not using our Teamwork software, so when we are waiting on a review there is not a great way within the software to distinguish that apart from a task that is actually late.

Alternatives considered

[Kantata](https://www.capterra.com/p/110832/kantata/)[ActiveCollab](https://www.capterra.com/p/114491/Active-Collab/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Wrike](https://www.capterra.com/p/76113/Wrike/)

Reason for choosing Teamwork.com

Integration with quickbooks, time tracking, the ability to create templates and recurring tasks, reporting features

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

We needed integrated time tracking and better control over a large number of simultaneous projects.

Review Source

Response from Teamwork.com

February 1, 2021

Hi Sara Olive, Thanks for your review of Teamwork! It's great to see Teamwork has helped with your task and time management. I've passed your comment onto the support team to look into these issues further. Kind regards, Karen at Teamwork

Shayla B.  
Human Resources Specialist  
Internet  
Used the software for: 2+ years

### "Teamwork improves project and task management"

May 29, 2022

4.0

Our group is more efficient, task-oriented, and collaborative when we work together as a team. It's ideal for companies with a large workforce. As a result of its ease of use and adaptability, it's ideal for usage by a wide range of organizations. It's great that we can contact with the vendor via Outlook and the tool keeps track of what we say. On top of that, we've got all of the project files saved on the server.

Pros

This software's user interface is well-designed and simple to operate. Reports, calendars, and Gantt charts may all be created. This program allows us to work with a variety of file types. All members of the team will be able to more readily communicate with each other thanks to this program.

Cons

I have seen better user interfaces in other products, but this one falls short. While getting acclimated to the UI takes some time, managing and controlling project activities becomes much simpler once you have.

Switched from

[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)

Great for sharing and categorizing files, as well as keeping track of Outlook correspondence. In order to keep on track with any project, the dashboard gives a rapid overview of all jobs with their current statuses and their due dates.

Review Source

DN

Dominic N.  
Digital Media Specialist  
Construction  
Used the software for: 1-2 years

### "One of the best, but still a lot of room for improvement..."

March 29, 2017

4.0

I found Teamwork when the necessity for time tracking, project management and employee/client collaboration was needed at my job. I had already been using a similar system called Paymo at home for my freelance work. So I had an idea of what I needed, and knew Paymo wasn't structured very well for my use. I researched the heck outta these kind of sites, like close to 15 ones, and test drove at least 5 of them with trials. Teamwork wasn't the best, but it was only outdone by others that were ridiculously priced. There are many things I like. The robust functionality of the task lists is probably the most useful. And project organization is nice too. Shortfalls in this area are that project categories are shared across multiple set up companies, not company specific. I don't like how tasks are hidden once completed. And how limited you are on active projects, I'm archiving like crazy, just to save money. I like that the entire system is cleanly designed in a cosmetic sense and for the most part intuitive to learn and use. I also love that it is not user based pricing, being able to add as many users as I want opens up more collaboration with coworkers and clientele. A hard thing to find in these systems are time based reports. Teamwork has great time tracking tools, but kinda falls short in how you can report these. Within the system its just a list with a somewhat useless filter. And exporting this out to a pdf looks plain awful. Customizable, exportable, graphical representations of the time data would make an awesome addition to this system, and would improve and simplify review of time analysis with "less data minded" collaborators and clients. Still, I haven't found one system that really buts much effort into reporting and how it stands in Teamwork is still better than others. All those flaws aside, where Teamwork REALLY drops the ball? Invoicing! No customization, no templates, plain and boring invoicing, and not much can be said for financial tracking or reporting here either. I really hate the financial end of this system all together. Even Paymo did better. So for a single company, looking to only organize and collaborate projects and tasks, to improve speed and efficiency, Teamwork is superb. If you need data analysis and reporting on financials and time invested. You'll need a second system to do that with or one of the way overpriced systems that offer that advanced stuff.

Pros

Robust functionality of tasks and projects. Clean intuitive design. Collaboration ability and allowance of unlimited users.

Cons

Time reporting lacks in depth data, customization and visual graphic representations. Invoicing is almost embarrassing in its looks, almost no customization, and zero financial reporting.

Review Source

Response from Teamwork.com

April 10, 2017

Hi Dominic, Thanks so much for the review. We really appreciate your feedback. We're delighted to hear that Teamwork Projects has been so useful to you and your team. I've passed on all your suggestions to the team for their consideration. Here's a list of the upcoming features that we'll be adding over the course of the next few months: https://www.teamwork.com/roadmap. Here's a list of our current integrations including invoicing: https://www.teamwork.com/integrations. I hope you find them useful. Please get in touch if you have any questions. Thanks again for your feedback. Best regards, Therese

CP

Christina P.  
UX Designer  
Computer Software  
Used the software for: 2+ years

### "This product has made my life so much easier"

March 30, 2017

5.0

I am a big fan of Teamwork Projects! I am a UX designer and I had a problem in my company where all of my research files, notes, recordings, ideas, etc. were stored in a number of different places and I needed a way of keeping this information in a single place with the easy ability for other people to see it and to easily search and find what I need. Before Teamwork I would spend ages trying to track down files that I knew existed somewhere, or wanting other people to look at files that turned out to be saved on my local machine. Since discovering Teamwork all of that has changed. It has such a clean and easy UI that makes it very easy to organise my work. The search functionality is great, and the licensing does not charge per user so I can give everyone from my company a login if they want. On top of that, Teamwork has a whole bunch of features that I didn't realise I needed until I used them, and now I could not live without them. Within each project I can attach files, I can forward emails straight into the messages section, I can add a list of tasks and check them off once complete, I can record deadlines and time worked on a project, and I can record any risks the project has with severity levels and impacts. I can even setup people from outside of my company and give them limited access to certain files. Teamwork has amazing capabilities whilst being simple and easy to use. I really cannot recommend it enough. And at such a reasonable price for licenses I would struggle to find an equivalent competitor out there. I have only given it 4/5 stars for features and functionality purely because there is one extra feature I would love to see (if I could have done 4.5 I would have but alas it does not allow half stars on this site). The only thing that is stopping the rest of my company from logging in and looking at all my files is that they need to remember another login. If they could add single sign on and allow it to integrate to other systems we use (such as the atlassian products) then I would be able to get many more people in my company using it.

Pros

I love how easy to use it is!! I can gather many different file types (including emails) in one location, and I know exactly where to go to find them later. On the off-chance you cannot find something, the search functionality is great. I spend most of my time either adding files, messages, notebooks or links. I don't often use the time or billing sections, but I can see how they would be useful to other people.

Cons

The only thing I would like to see improved/changed is I would like the ability to have single sign on with some other common tools, such as the atlassian suite. If people in my company did not have to have ANOTHER login to another product then so many more people would use it.

Review Source

Response from Teamwork.com

April 12, 2017

Hi Christina, Thanks so much for the great review. We really appreciate you taking the time to write it. I've passed on your feedback with the rest of the team here and we're all delighted to hear that you've had such a positive experience with Teamwork Projects. You'll be glad to hear that single sign on is really close to being released. So your team will be able to use it very shortly . Thanks again for the great review. If you'd be interested in working on a case study with us just shoot us a message to marketing@teamwork.com. Kind regards, Therese

VR

Verified Reviewer  
Manager of Information Technology  
Mental Health Care  
Used the software for: 2+ years

### "Overall Teamwork is very easy to use. A lot of features and options to easily manage projects."

December 27, 2017

5.0

Pros

Teamwork provides many features to help manage your project from start to finish. The features are robust and offer flexibility along the way. It's very easy to add users, assign permissions, and assign tasks. To get started, Teamwork offers an easy way to import tasks from an Excel spreadsheet. The feature I like best is email communication tracking. When you add a comment to a task and send it to the assigned resources, all email responses are automatically captured on the same task. This helps prevent key decisions or conversations from being lost in off line email threads. For larger projects the Overview (dashboard) is very nice. At a glance, you get a quick overview of the project status and who tasks are assigned to. Additionally, you can drill into most Overview items to get additional information. For example, if you click on Late Tasks, you get a list of all tasks past their assigned due date and the assigned resource.

Cons

Teamwork lacks a few features that would make it easier to use. - It's difficult to move individual tasks in mass to a new Task List or Sub-Task group. Tasks must be moved individually because you can't select multiple tasks at once. If you have a lot of tasks to move it can be tedious. - Project reporting capabilities are adequate but not overly robust. Most of the built-in project inquiry features are very good so reporting is not necessary unless you need to produce a report in a PDF format to email. When creating a report, you have pretty good control over what type of tasks are included but what is missing is the ability to select which columns you want or don't want. Additionally, you can't save a report filtering options for future use. You have to reselect your options every time you want to run the same report.

Review Source

Response from Teamwork.com

January 26, 2018

Hi there, Thank you for your detailed review of Teamwork Projects. Great to hear that Teamwork Projects is essential to your team to track your projects and much more. We offer free daily live webinars, by joining our webinars you will learn how to use specific features, find out about Teamwork best practice and hear about new updates. Feel free to join these at anytime, this will also be useful if you are training a new user to use Teamwork Projects https://www.teamwork.com/webinars. Kind Regards, Deborah

SD

Stacie D.  
Technical director  
Marketing and Advertising  
Used the software for: 2+ years

### "Incredibly detailed project management software"

November 5, 2019

5.0

I used Teamwork at a larger agency I worked with before (13ish employees) so when I opened my own business I decided to use it again for myself and my co-founder. I find the email reminders particularly helpful so I don't have to pester my co-founder to get her tasks done on time. She was really impressed to see how I could create a task list and assign estimates to it so she could draft up a proposal knowing exactly how long it would take me to get a project done.

Pros

The ability to create subtasks, apply time estimates, set percentages on task completion, back-and-forth commenting area on tasks, ability to set milestones, the 'Everything' view to see what tasks are assigned to you, email reminders for upcoming or past due dates - they really thought about EVERY detail of managing a software or web related project.

Cons

I can imagine it being overwhelming for someone to get started with. I've been using it for years so I'm grown accustomed to it now, but you might want to watch a training video or have someone walk you through all the features, even if you only end up using a few of them.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Reason for choosing Teamwork.com

Has way more features than Trello and is way more affordable than Basecamp.

Switched from

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

I used the Basecamp trial, but didn't realize how ridiculously expensive it was. Teamwork is MUCH more affordable, especially for a small business.

Review Source

Response from Teamwork.com

November 6, 2019

Hi Stacie, Thanks for leaving us a review of Teamwork Projects. I'm delighted to see that you have enjoyed our software and that it has helped by improving the way you work! Onboarding to any new software can be quite daunting but we are working on some new and exciting ways to help with this! Our resource centre on our website is full of tips and tricks, alongside our knowledge filled support team! You'll find them at support@teamwork.com. Many thanks, Nancy at Teamwork

Jona B.  
Student  
Education Management  
Used the software for: 2+ years

### "A great asset for universities to utilize for Collaboration, Communication, and Project Management"

January 14, 2023

4.0

My personal experience as a student using the Teamwork platform is actually quite positive due to how well the university has implemented and managed it. In general, I find it easy to use and navigate, and I appreciate the fact that it can help to improve collaboration, communication, and organization. Regardless, at times, if the university has not properly implemented or managed certain aspects of the platform, we students may experience difficulties due to technical malfunctions and a lack of accountability and oversight.

Pros

Our university uses the Teamwork platform for a variety of purposes such as project management, collaboration, and communication among students, faculty, and staff. It can be used to organize assignments, share files, hold virtual meetings, and keep track of progress on group projects. I love how Teamwork can be used to manage tasks and deadlines, assign roles and responsibilities, and track time spent on different tasks. This can help to streamline the collaborative process and improve efficiency in academic settings. And in my case, as a graduating student, it was space for me to update myself on the possible topic offerings and materials published by professors, as well as keep track of opportunities in future jobs and community impact projects.

Cons

One thing I would call out as a "disadvantage" rather than a negative aspect, is the fact that using this platform could actually be the potential for technology-related issues such as difficulty in accessing the platform (which happens quite often with fellow students), technical malfunctions, and technical difficulties for users who are not well-versed in using the software. Additionally, if not properly implemented or managed, Teamwork could also lead to a lack of accountability and oversight, resulting in disorganized project management and poor collaboration among team members. (I've noticed this a lot in seemingly outdated or discontinued projects and implementation announcements which can be actually quite relevant to students and staff on various occasions or timeframes).

Review Source

Irfan A.  
Senior Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "One of the Best Project Management Tool I have recently come across"

December 12, 2019

5.0

I am pretty happy with overall usage especially because of a lot of issues are being solved simultaneously in our team and especially because we have team across continents.

Pros

\- Teamwork projects is one of the best project management tools available to date because of having so many features and one of my favorite feature is time logging and making time billable and non billable plus invoicing that is just a bonus in a project management tool. - Feature of assigning one task to multiple users is also a huge plus this way all team members can log their hours to the task and are always updated about progress via notifications - Notifications in the system are also very simple and I would say complete and easy - Its communication ability via comments among team is brilliant and for us especially because we work in different time zones posting comments is easy when we want other team members to know something about the task or have a questions - Creation of notebooks is another great feature of Teamwork Projects because that way all of our team members can always be on the same page - Activity log is great and very very usable feature too - Sub-task feature is the one which is very beneficial and is really helpful in breaking bigger tasks in smaller sub tasks

Cons

\- Though the tool is pretty straight forward but I still feel it has huge improvement gap in User Interface - Logging time is a bit confusing and needs some learning. I think it can be improved as well - Reporting is good enough but I think can be enhanced and more reports can be added too

Review Source

Response from Teamwork.com

February 22, 2021

Hi Irfan, Thanks for a great review of Teamwork - it's always great to see a 10/10 score! Our product team loves to get creative with Teamwork's features - so they'll be delighted with this feedback. I've noted your comments on user interface and reporting and will pass this onto the design team to look into this further. Don't forget to stay in touch with us at support@teamwork.com if you ever need anything. Many thanks, Karen at Teamwork

JW

Jennifer W.  
Paranormal tour guide  
Entertainment  
Used the software for: 6-12 months

### "Teamwork review by Jen"

April 19, 2023

5.0

Teamwork is an "in" if you don't have a lot of training or experience with project management. It's so easy to use that you won't be held back.

Pros

The product is very easy to customize during set up and very easy to use. Everything I needed was visible and well placed. Billing and invoicing are included which makes it a lot simpler to budget and track expenses, but it can be turned off if you don't need it. I like the project milestones too. They're helpful and keep us motivated. There is a free tier, called the "free forever" account. With it I can have two projects at once and four people collaborating with me.

Cons

As for the product as a whole, a built in PDF editor would make it better. The prices for each tier have continued to increase. They're still reasonable but that's important to know. The first paid tier is $12.50 per person per month but it requires a minimum of five team members. If your team is three or four people you'll have to pay for a ghost member. With the free forever account, I don't like the complete denial to project templates. I think it would be reasonable to grant access to a few basic templates. The file storage limit of 100 MB is very hard to work with. To access the free forever account I had to start a free trial and then cancel to downgrade.

Alternatives considered

[GanttProject](https://www.capterra.com/p/136586/GanttProject/)

Reason for choosing Teamwork.com

Considering the overall price and features, I chose Teamwork as the option that would work best for us.

Review Source

Brett G.  
  
  
Used the software for: 1-2 years

### "Productivity in full effect"

December 21, 2017

5.0

Pros

Teamwork is great for not only a team of people, but for the individual user as well. I run a small accounting business and I'm my only employee. Teamwork allows me to set up tasks and projects that are both one-off tasks and regularly reoccurring tasks. As I check off the tasks that need to be done today, I can look forward to the rest of the week and get a good reminder of what is coming up. It also allows me to invite clients into the tasks so they can see the status of where I am at in a project we have agreed upon. They can upload documents, make comments. I can use a basic time-tracking tool to make sure I'm not estimating my time spent incorrectly. The extra time I have to spend upfront to get the tasks and templates created is well worth the time when a new client comes along. I don't have to recreate the wheel, or think extra hard at remember what I did last time. I can simply apply a template of tasks for any given project that is needed and we are set and rolling! This is one of the best tools I've discovered for running my practice.

Cons

For tasks that are set as reoccurring, their display of the tasks isn't the best. I click the task as complete and it immediately populates the next instance of that task right below the one I completed. I have to pay special attention to the tasks for this reason when checking stuff off. I have often checked the next month's task off after clearing the current one. When I uncheck the following month's task as actually not completed, it does not remember the future events that were created, thus making my task list look much larger than it actually is.

Review Source

Response from Teamwork.com

May 22, 2019

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

AH

Adam H.  
CTO  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Value"

October 13, 2020

5.0

It has been fantastic. It has plenty of features and they are always making improvements to provide even more value.

Pros

It is flexible and has allowed us to create processes that are critical to our operations. It has allowed us to standardize how we do things within the organization and be organized in what we do.

Cons

There are not a lot of customizations that can be done within the tool. It has a fantastic API that we have been able to leverage to do this.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Teamwork.com

It had all of the features we needed and had an amazing price.

Switched from

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

We needed a tool that had better features and collaboration.

Review Source

Response from Teamwork.com

February 1, 2021

Hi Adam, Our team are delighted with this 10/10 score, a big win for us! It's great to hear Teamwork has all the features you need! I've noted your comments on customizations and passed them onto the support team. Kind regards, Karen at Teamwork

Tigran K.  
Digital Marketing Specialist  
Computer Software  
Used the software for: 6-12 months

### "Perfect for Managing and Keeping Track of Work"

October 13, 2019

5.0

My overall experience was very positive with Teamwork Projects. Every time I have the freedom to choose ​software for managing my work I choose Teamwork.

Pros

Teamwork is the all-in-one software for managing projects. I've used Projects in several workplaces and was very pleased in all cases. It offers all the essential task tracking features and also has a ​Trello-like board view. The built-in time tracker was especially useful to keep track of the time spent on each task. Teamwork even offers a client for the timer that can stay above all your windows so that you don't forget starting or stopping the timer.

Cons

The only con for Teamwork Projects is that it can be hard to navigate around at first. While the UI is perfectly easy-to-use, the existence of many features makes getting lost in the UI very easy when you're new to it. To some people, the UI is intimidating at first glance. Convincing those people to get on board was the challenging part of making the software a default project management tool in the company.

Alternatives considered

[Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)[Trello](https://www.capterra.com/p/211559/Trello/)[Wrike](https://www.capterra.com/p/76113/Wrike/)

Review Source

Response from Teamwork.com

October 15, 2019

Hi Tigran, Thanks for your review of Teamwork Projects! I'm glad to hear that you found the software pleasing and useful! Onboarding and UI intimidation issues - got ya! I've just spoken with our Projects Product Manager, Mossy, and he wants to hear more from you! We are currently working on making this experience better, and would love if you could help! Would you mind emailing in to marketing@teamwork.com with the subject header of 'Re:Capterra Review: Onboarding feedback' and I'll pick it up from there. Overall, we are delighted that you chose Teamwork over all others! If you ever have any issues, or want to share some #TeamworkLove, reach out to us via support@teamwork.com! Our support team are insanely talented... or so they tell me anyway!! Looking forward to hearing from you! Nancy at Teamwork :)

aA

antonella A.  
social media manager, tecnico di laboratorio  
Chemicals  
Used the software for: 2+ years

### "Se vuoi crescere, fallo con Team Work"

February 15, 2023

5.0

E' come lavorare in una vera tavola rotonda, hai tutto il tuo team li e comunicare è semplice! Se addirittura la Disey si è affidata a loro, perche non io? La trovo davvero perfetta! Addio carta e penna e files scomodi da inviare, hai tutto qui.

Pros

Ci sono molte app gestionali di progetti per startup, ma questa mi è stata consigliata dal mio guru, docente di PM al corso di management, e devo dire che aveva ragione!Hai tutto cio che ti occorre per coordinare il progetto ed il tuo team, e sistemare le varie risorse, restando nei tempi stabiliti.

Cons

Poco conosciuta, dovrebbero pubblicizzarla di piu.

Review Source

NJ

Nick J.  
CEO  
Internet  
Used the software for: 1-2 years

### "Predatory Billing Practices - Avoid like the plague"

December 21, 2022

4.0

They do their predatory billing near Christmas hoping you won't notice the massive charge or your team will be on vacation. Everything about what they do is deceptive and dishonest. I spent $700 with them and I would have been happy to keep paying them some small amount according to how much I use the service, but after downgrading and then suddenly being billed $1200 I am appalled. Then they have no customer support ability to refund. No other service I use operates this poorly. Even my cable internet provider can refund a mistaken charge. No notification, no approval, just $1200 out of nowhere.

Pros

It was fine to use for a year. It can be a bit slow and clunky. It can be hard to find thing and there are more ways to use it than necessary. It probably has too many features, but it gets the job done once you figure it out. I would say it's adequate.

Cons

The billing is way off in nightmare land. It's just fraud how they bill. They say it's pro-rated but they actually charge you ahead of time for use you haven't used yet. This is not how pro-rated works. Pro-rated means you pay for what you use. What they do is the opposite. Then they will count the highest number of users you had during the year concurrently or not and create a charge for you for a year in advance without notifying you first. Then their policy is no refunds. So what happens is you suddenly get a bill for $1200 when you only have 2 users, which you expect to be like $20 / month at most. Their customer support is useless. So you are paying in advance for something you didn't ask for and won't use and they won't just refund it. This should be an automatic easy refund for them. They lose nothing by refunding you for a service they have not provided yet, so it seems their policy is just to trap people and drop massive bills on them and hope they pay them.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Teamwork.com

Recommended by a friend.

Review Source

Chamath N.  
Chief Technology Officer  
Computer Software  
Used the software for: 6-12 months

### "Super data management of projects and software"

December 30, 2019

5.0

My overall experience was very positive with Teamwork Projects. Teamwork Projects is very well suited for any size or kind of project.

Pros

When it comes to the pros and cons of the Teamwork, there are many points to think about. All the likeness towards a program depends on the work they do. And how people like it. Teamwork is just like the 'teamwork' we have between ourselves. People have a very positive and pleasant impression of Teamwork projects. That's because of they have the optimum freedom they need to have when choosing the software for maintaining their work. Yet, some consider it as standard software for managing projects. Something ordinary. So, the Teamwork is always working on creating this experience well. Not just good, even better! Accordingly, the pros and cons of the Teamwork will be this software is really flexible, and the user can add an OKR system. It is for the process to work for the company. There is the option to insert subtasks, implement time estimators, setting mileposts, and implement percentages on the completion of tasks. There is even 'Everything' view to display what is the work on you.

Cons

Yet, people have trouble with commenting in too many places. Sometimes they even lose comments. Still not a big issue since you have the email. But, they also lose them inside the Teamwork system itself. Yet, for extra trouble, there are trainees or permanent employees with proper training. You will need someone to teach you about the features and the other things on this Teamwork option.

Review Source

Response from Teamwork.com

February 22, 2021

Hi Chamath, Thanks for taking the time to leave a review of Teamwork - we really appreciate it. It's great to see a big list of 'Pros' - that's what we like to see! We are delighted that you're having a positive experience with Teamwork. I've noted your issues with misplacing comments and will pass this onto the support team to look into this further. Have a great day, Karen at Teamwork

VR

Verified Reviewer  
Owner  
Photography  
Used the software for: 2+ years

### "Great task and project management tool, lots of integrations makes cross system collab easy"

April 8, 2024

5.0

Pros

Teamwork's project management capabilities are super easy to use, even a first time user can quickly figure out how to start using it. The UI is thoughtfully laid out and easy to setup. I love that I can integrate directly into our Google cloud features so we can easily link and update documents and sheets. Being able to track project and task schedules on my calendar is super helpful.

Cons

If not setup and managed thoughtfully it can get messy fast. It takes someone being considerate about how things are being structured and which extensions are being used configured in order to get a smooth experience.

Review Source

SK

Stefan K.  
Butler gone Digital.  
Management Consulting  
Used the software for: 2+ years

### "Teamwork is True, My business is Teamwork, and Teamwork is my Teamwork!"

April 2, 2017

5.0

I have used Teamwork for almost 2 years - trying other things on the side to see if there is somethings better out there - but my still my first choice. I know about project tools, and they all are good, but they are too complicated and all fashion in their way of use - Teamwork has done something different - and while I tested it out I also tested multiple solutions. They are constantly getting new features and optimizing reporting and UI and UX. The one thing I have been waiting for is the Kanban or Board that they call it - then it will be complete. The cool thing is they are open about their roadmap - so I constantly reach out to push features through - I am sure they listen to us as customers because things happen all the time. So let´s get down to business. Pricing and solutions beats everyone else, trust me! So what is it that makes it so good? Teamwork Project - besides as everyone would expect a project tool - they have another mindset to getting things done - and building performing teams - that I do not find everywhere else. I believe others copy them and try to do it simpler - but then it is a lack of other features that you need in a professional system. Since we have multiple projects, and we connect our clients and give them the overall by onboarding them to follow us in an easy way. We give them an ease of mind, and send them reports daily. So when we meet, we stop the chatter on where we are and can focus on how to go further. We use Teamwork Desk for support sites - and can also build up support for my clients -so we can charge for and outsourced service, that makes their services extend further. Do you think they love it? Teamwork Chat - I can be in contact down on pure tasks, and also the ability to create task as we speak. No waste of time. But my favorite tools are the extensions in chrome and Gmail. Saves me time -and makes me be so effective that I have no words - That is why: Teamwork is True, My business is Teamwork, and Teamwork is my Teamwork! Just a Butler gone Digital, and that is also true. I have high standards - and been digital for 40 years - so I know my ground. Thanks Teamwork!

Pros

The "comlexed easyness" of the way of building quality projects. The extensions in Chrome and Gmail - timesavers deluxe.

Cons

Still working on the onboarding of my non-tech clients to make it even simpler for them to follow, but it does actually not matter since they get an email daily on the progress.

Review Source

Response from Teamwork.com

May 22, 2019

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

PT

Philip T.  
Director of Informatics and Technology  
Higher Education  
Used the software for: 1-2 years

### "Enough structure to encourage good project management practices "

June 4, 2019

5.0

Our overall experience is very positive. We have used it on website design and development and web application projects. In both cases team members are documenting and managing their work more effectively. There are still features we haven't got around to using, but that is always a challenge when you are adopting a new product. You need to balance the need to document and track with operational demands.

Pros

On that spectrum of project management products with collaboration tools at one end and products for managing large enterprise projects at the other, this product fits somewhere in the middle. It has more structure than products like Asana or Trello (we have used both of these), but is still very flexible, allowing you to organize your projects and tasks using categories, portfolios and tags. Powerful filtering extracts the specific tasks you need for reporting purposes. Milestones, estimates, risks, comments and other features allow you to keep everything in one place, if you wish to. The API allows us to submit tagged client requests directly into the product, which is very useful.

Cons

Occasional feature updates can modify the user experience, but that is true of all cloud-based SaaS products. There is really nothing negative I can think of.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Teamwork.com

The degree of structure combined with the features we needed being included in the base product rather than the "3rd party integrations" purchase model that some of these other products use.

Review Source

Response from Teamwork.com

June 20, 2019

Hi there Philip, Thank you for the feedback on Teamwork Projects. Our team loved hearing that Teamwork Projects has given you more structure in your work but still remaining flexible in use. We do understand your note on the feature updates. We try to keep disruption to a minimum, but your satisfaction is always our main aim! Make sure to stay in touch with us on support@teamwork.com if you ever have any issues or would like to submit a feature request, or just want to share the #teamworklove with the team. Kind regards, Nancy at Teamwork

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