# Page 8 | Teamwork.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Teamwork.com the right Project Management solution for you? Explore 932 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120390/Teamwork-Projects/reviews

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Teamwork.com

4.5 (932)

[View alternatives](https://www.capterra.com/p/120390/Teamwork-Projects/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Page 8 - Reviews of Teamwork.com

## Showing most helpful reviews

Showing 176-200 of 932 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chris V.  
President  
Design  
Used the software for: 6-12 months

### "The most powerful, flexible PM software I've used"

January 9, 2018

5.0

Pros

Teamwork Projects has it all. As a business owner, I often want a high-level, low fidelity overview of all the projects my team is working on. Other times, I need a detailed, granular view of a specific project so I can see exactly what tasks are upcoming to keep clients up to date. Teamwork can do both. It gives you the tools to visualise the overall health of your projects, while also allowing you to get into the nitty-gritty of what's being worked on at any given time. It's allowed us to merge our project management processes into a single tool, while gaining even more functionality.

Cons

Because it can do so much, it can be tough to get started and get things set up exactly the way you like. It seems like there are endless options for organising tasks, and to a degree you have to pick a method and run with it. That can make getting started and adjusted to the software difficult, and really require you to commit to learning it and using it for an extended period of time (until you settle in)

Review Source

Response from Teamwork.com

January 26, 2018

Hey Chris, Thank you for your detailed review of Teamwork Projects. Feel free to get in touch to explain what you found difficult at first and what onboarding issues you are experiencing at support@teamwork.com. We offer free daily live webinars, by joining our webinars you will learn how to use specific features, find out about Teamwork best practice and hear about new updates. Feel free to join these at anytime, this will also be useful if you are training a new user to use Teamwork Projects https://www.teamwork.com/webinars. Kind Regards, Deborah

JG

Jenna G.  
Preconstruction Manager  
Architecture & Planning  
Used the software for: 2+ years

### "Review of Teamwork - You Won't Be Disappointed With It"

October 13, 2020

5.0

Pros

I like how easy Teamwork is to use. Anything you can't figure out how to do typically be found in a how to article or video and if you can't find help that way, then customer support is always very quick to respond to questions or even suggestions for improvement. This software is able to help us fully manage our projects, from employees tracking their time and assigning tasks to individuals, to creating invoices for projects and managing project templates, it streamlines it all.

Cons

There are some features that I wish the basic package offered, as it doesn't make much sense to spend extra for just one or two additional helpful features, when we wouldn't need the rest of the features offered in a more costly package.

Review Source

Response from Teamwork.com

February 1, 2021

Hi Jenna, Thanks for your amazing review of Teamwork - our team are delighted with the 10/10 rating! I've noted your issues with the pricing and passed them onto the team. Hope you have a nice day, Karen at Teamwork

Halimatun Z.  
IT Manager  
Accounting  
Used the software for: 2+ years

### "Project management and collaboration with Teamwork"

November 2, 2021

5.0

Managing and collaborating on project and task with Teamwork is fun and effective for our team and organization.

Pros

Teamwork is a simple-to-use program that is packed with functionality for collaborating on and managing projects. Notifications are handy. The flexibility to add individuals from multiple parties to work on a project is incredible, and it definitely gives me an edge advantage over other similar PM tools. Teamwork's extension products provided even more benefits and values, thanks to the seamless integration process.

Cons

When it comes to project management software, if you are looking for extensive project profitability tracking and reporting, Teamwork may not be the best option for you. Recent resource management feature updates give some capacity insights, but they lack the thorough analysis and reports other systems provide.

Review Source

VR

Verified Reviewer  
editor  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy to get lost in all the options, but its depth and thoroughness is valuable "

March 10, 2022

4.0

I'm familiar with Asana, Monday and Jira, so Teamwork is interesting to compare with. In some ways its better because there's more depth and integration of functions like time tracking. But the UI is overwhelming and they could do a better job of highlighting key buttons I think. My client who uses it has several onboarding videos about Teamwork for new hires. Basically, it's good for tasks that require a lot of documentation, subtasks and detail. But for other uses it's probably overkill.

Pros

The level of detail is great for precise work, which for me is SEO editing. I can look through past versions, read client notes and dig through to find guidelines for any project. It's also nice to have time tracking, sub tasks and assignments all in one place.

Cons

There are so many options that it's easy to get lost, especially at first. It took me awhile figure out where to find certain things or perform a function, and even now I don't know most of it. The fact that they have a button that says "Everything" tells me people often get overwhelmed with the UI. It could be streamlined and perhaps certain functions highlighted more.

Review Source

VR

Verified Reviewer  
Project Manager  
Computer Software  
Used the software for: Less than 6 months

### "Teamwork is an affordable and robust project management software tool"

August 4, 2019

4.0

Teamwork Projects has a lot going for it. They are constantly adding features and options that make it more user friendly, and address a lot of small business needs where many other project management software apps just focus on the project aspect, and neglect the money and expenses. Our only gripe is that they don't have a better invoicing system so we could run even more of our business with one application.

Pros

I was surprised at how much you get for the price with Teamwork out of the box. It has built in time tracking, an extensive notifications system that let's you choose how often you want to receive updates and what you want to receive them about, and a great thing is bulk edit of tasks.

Cons

The invoicing system is too basic. You can create an invoice and add expenses, however, there are not a lot of options here. Also, the API doesn't allow for you to go in and do too much which is something that would really appeal to our team of developers.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[ActiveCollab](https://www.capterra.com/p/114491/Active-Collab/)[ClickUp](https://www.capterra.com/p/158833/ClickUp/)[Hive](https://www.capterra.com/p/150991/Hive/)[Wrike](https://www.capterra.com/p/76113/Wrike/)

Switched from

[Kantata](https://www.capterra.com/p/110832/kantata/)

Mavenlink is far too expensive, and has had little features / functionality added in the last few years. It also doesn't support agile development.

Review Source

Response from Teamwork.com

August 8, 2019

Hi there, Thank you for your review of Teamwork Projects. We were delighted to hear that you enjoyed the features of the software, and that it has helped with your organisation. Invoicing system issues - we've got you! I've passed this feedback over to our Projects Champion, Julie, who will have a look into this request for you! Can you email us over at support@teamwork.com with more details on the feature request? Many thanks, Nancy at Teamwork :)

EB

Erin B.  
Lead Program Manager  
Computer Software  
Used the software for: 1-2 years

### "Overall good experience on Teamwork"

March 29, 2017

4.0

Teamwork has been incredibly helpful to us. One thing about our company is we work in segments, so we have about 20 "categories" of Projects, yet we can't do anything around those categories. I would like to view things with the Project Category as the filter. Milestones for a specific category of projects, tasks for a specific category of projects, add new or existing users to a specific category of projects. This would make our interaction with Teamwork incredibly more useful. I appreciate all the work that has come out over the summer to update the code base making it easier to add new features. And I have been excited about a lot of the features coming out. I would love to see a more robust JIRA integration (rather than just Zapier) since our company uses JIRA on the product/dev side and Teamwork on the operational/project management side.

Pros

How customizable it is by project and within a project. The ability to set permissions and privacy on almost anything in a project.

Cons

Adding users to specific projects at a mass project level is not easy. I would like to be able to both add users and filter items (milestones, task lists, activity, Everything items) by Category of the Project. I would like to report on Category of project. I would also like more ways of exporting the milestones in an easier to read report. We want to use milestones as a way to get our entire company in-the-know of upcoming items. But we have so many overlapping milestones the calendar view doesn't work, and the exported excel list isn't appealing for a quick read.

Review Source

Response from Teamwork.com

April 10, 2017

Hi Erin, Thanks so much for the review. We really appreciate you taking the time to write it. We're glad to hear that you've had a good experience with Teamwork Projects. I'll pass on all your feedback to the team here for consideration. Nicer dashboards and metric, departments and improved reporting are all on our roadmap (https://www.teamwork.com/roadmap).We hope to have them released very soon. I think these will help solve a lot of your issues. If theres anything else you can think of that we can do to help improve your experience with Teamwork Projects, please get in touch. Best reagards, Therese

VR

Verified Reviewer  
Illustrator/Writer/Web & Graphic Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Game changer"

February 15, 2019

5.0

When a message from a client comes in while I'm working on something else, I used to have to drop everything and consider it on the spot, for fear of the email getting buried and the message being lost in the shuffle. Knowing that everything is being safely tracked in Teamwork means that I no longer lose my flow every time a client or teammate has a question or a comment. I can carry on with my day because I trust that when I don't respond to a notification, it will be filed away somewhere sensible, and I can respond to it when I'm ready.

Pros

It integrates tasks and milestones with comments and files, time logging and tracking for multiple employees with notation, and communication that can sync directly to the client or be marked for team-only privacy. So every project is broken into action items that are assigned to team members AND to clients (e.g. feedback), clients can see where we are with each task and subtask, I can log time/set work timers directly on each item, and I can send drafts to clients by attaching them to subtasks and get their feedback via comments that are filed right there where I need them.

Cons

The icons could be more intuitive. But that's genuinely the only thing I would change.

Review Source

Response from Teamwork.com

February 25, 2021

Hello, Thanks for a great review of Teamwork! It's great to see such a long list of 'Pros' and a 10/10 score! Game changer? That's what we like to hear! I've noted your suggestions on the icons and will pass this onto the design team to look into this further. Don't forget to stay in touch with us at support@teamwork.com if you ever have any issues or wish to submit a feature request. Have a great day, Karen at Teamwork

Lora M.  
Controller  
  
Used the software for: 6-12 months

### "Easy to collaborate on large projects with multiple members. "

July 19, 2018

4.0

Pros

Able to add members who need to be kept in the loop. Not everyone on the project has to be selected to receive the correspondence. That way, you can direct messaging to the appropriate team members. We can all stay on the same page with relevant information. You don't have to log in to team work to see the posts you have been copied on. The messages come straight to your email.

Cons

It's sometimes difficult to follow a string of messaging. The newest information seems to float to the bottom of the string instead of the top but that doesn't always appear to be consistent, so we have team members that miss communication because they didn't scroll all the way down the page for new information. Also, sometimes the "folders" have information buried in them that not all team members remember to access. If the team members don't reply to messaging in the same string (under the common topic) it can be difficult to look up prior messages. Especially if you're looking for something specific.

Review Source

Response from Teamwork.com

July 30, 2018

Hey Lora, Thank you for your review of Teamwork Projects. Great to hear you and your team have personalized your use for communication needs. I've taken onboard your comments regarding messaging within Teamwork Projects and i'll be sure to pass these onto our Customer Champion. Our development team are constantly working on improving our current features as well as developing new ones. Check out our roadmap to see what other features and developments are coming soon https://www.teamwork.com/roadmap. Kind Regards, Deborah

SM

Shelley M.  
Office Manager  
Religious Institutions  
Used the software for: 2+ years

### "Teamwork Projects takes a village"

December 3, 2019

4.0

It works okay for us. We are not a group of "techies" so the complexity of TWProjects isn't the best fit for our team overall.

Pros

Teamwork Projects is a multi-faceted project tracking/management app. We are able to communicate and track project progress staff-wide fairly well. Enjoy the in-app chat.

Cons

It seems overly complicated as there are too many ways to do the same things (is it a task? a project? a notebook? a milestone?), which means people on staff manage projects and view them differently, too many view options, too many custom/sort options. Menus change with each function you are working in, but it is not intuitive ("where the heck do I find the option to modify a template?". Searching for help provides results that do not match what we see on our end (there is no TEMPLATES tab within PROJECTS). I am an Admin and I still have trouble navigating.

Review Source

Response from Teamwork.com

December 4, 2019

Hi Shelley, Thank you for taking the time to review Teamwork Projects. We are glad to hear that you have enjoyed the progress tracking and our chat app! I'm sorry to hear that the navigation is difficult for you and your team. Have you contacted our support team? They will be happy to talk you through the different methods within the software. In regards to the different management styles, we have found that some companies have developed a guideline for their company when using the software. The software gives people the opportunity to work in multiple ways, so it's just about finding what works best for your company! Our super support team can be found at support@teamwork.com if you should need any help. I promise that they are the best in the business, or so they tell me anyway! Have a great day! Nancy at Teamwork :)

Christopher C.  
Junior Marketing Manager  
  
Used the software for: 6-12 months

### "Productivity software putting us onto the fast path for success."

April 22, 2018

5.0

Boost to team productivity, away from email and spreadsheet tracking.

Pros

As we expanded from tiny to small sized marketing team, we were experiencing an email deluge and suffering lost productivity as a result. This put us back on path to success. Hubspot integration a big bonus for us aswell - shopping around I could not find anything similar unless you're prepared to use Zapier as middleware, which I was not. Also important to note this integration is supported by teamwork itself no a community organization/company.

Cons

As with any software there is a learning curve. Even after doing tutorials you will have a learning curve. I guess for user experience to be a real home run, more pop ups and intuitive suggestions for what I may want to do on a page would be nice. It would be great if I knew how important it would be to set my orgs own best practices on comments for tasks, tags for tasks, linking, using office document software in tandem etc. Where is the sharepoint integration.

Review Source

Response from Teamwork.com

May 22, 2018

Hi Christopher, Thank you for your review of Teamwork Projects. Great to hear that we have been part of your success as your team has grown and continues to grow. Would you prefer a specific webinar set up for you and your team with our Customer Success team, they can go through the learning curve that your talking about and give you advice as well as some hints and tricks to help you and your team save time allowing you to be more productive. They are available on success@teamwork.com Looking forward to hearing from you. Kind Regards, Deborah

VR

Verified Reviewer  
Director & Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Teamwork Projects is a suitable project management tool for larger teams, with useful integrations "

March 29, 2019

4.0

Teamwork Projects was used as the core project management tool at our web agency for a few years. If you team up Teamwork Projects, Desk and Timer all together you get a powerful set of well integrated tools. We ended up moving away from Teamwork though as we moved on to larger projects and a more agile workflow.

Pros

Teamwork Projects has some great features to help keep your business ecosystem all in one place. Being able to track time in multiple ways (browser or desktop timer) and manage comment threads, files attachments and notebooks on individual projects is very useful. The UI is also quite neat to use compared to other tools.

Cons

Despite the useful timer integrations and options available to keep all project info in one place, reporting and visibility still becomes a bit unmanageable with the in-built options. Our team resorted to syncing data to external data management tools to assist with planning and resourcing, rather than using the in-built tools. Kanban view in Teamwork also needs a bit of work to make it more useful within the current system.

Review Source

Response from Teamwork.com

February 23, 2021

Hello, Thanks for your review of Teamwork - we really appreciate it. We are sorry to see you go - I've passed your comments onto the support team to avoid issues like this in the future. Please don't hesitate to contact us at support@teamwork.com if you ever need help with anything. Many thanks, Karen at Teamwork

VR

Verified Reviewer  
Account Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Teamwork project management is great for large teams"

June 23, 2022

4.0

Overall I've had a good experience with teamwork. No project management system is perfect but this one is one of the best I've used.

Pros

I like the ease of use, ability to plan projects months ahead of time, calculate workload and track milestones easily.

Cons

It can be a bit overwhelming when you have tons of tasks assigned to you from multiple projects. It can get a bit clunky and I've had issues where it didn't work for me and my task tracking wasn't input correctly.

Alternatives considered

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Teamwork for large remote teams"

September 12, 2022

5.0

What a wonderful app! This is great for a complete remote team working on many different projects at once.

Pros

One of my favorite features is the ability to assign staff members to specific tasks within a larger project. The reminders and the way your to do items show up on your personal lists is excellent! We also use teamwork for approval processes in the form of kanban boards. This is very helpful. Finally, we use this for new team member onboarding and it's a great way to have our onboarding program documented and interactive.

Cons

I just wish there was a mobile app. I'm often working on so many projects at once, that I randomly think of another thing I want to do at very random times of the day. My computer is often too far away for me to get it down in Teamwork but if this were an app on my phone, I could make much better use of it.

Review Source

Response from Teamwork.com

September 20, 2022

Hey there, Thank you so much for taking the time to review Teamwork! It's great to hear that your team is benefiting from so many of our features. Thanks for sharing your feedback. You'll be happy to know that we actually do have a mobile app!! You can learn more here: https://integrations.teamwork.com/integrations/teamwork-projects-mobile/ Have a great day, Willow at Teamwork

Ezéchiel D.  
Agent  
Construction  
Used the software for: 6-12 months

### "Avis teamwork"

September 28, 2023

5.0

It's software that I highly recommend to all business leaders for project management and team collaboration. Only that there are sometimes some technical problems but that doesn't bother me at all.

Pros

It's a good software that I highly recommend to all professionals and business leaders for project management. It's just the calendar which is a little small on a mobile phone but on a computer it's perfect.

Cons

I sometimes notice some technical difficulties but it doesn't bother me too much.

Review Source

KC

Katie C.  
Digital Services Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "At TImes Complicated, But a Powerful Project Management Software"

July 26, 2019

5.0

Teamwork is a poweful project management software that really means business. It can take a little getting used to, but once you have it mastered, it's great. Being able to connect to Google Drive is helpful for sharing documents. Additionally, the desktop app is amazingly functional, which is rare with software.

Pros

The organization of data, being able to collaborate, implemented chat/ticket submission, Google Drive integration.

Cons

Sometimes, this software can seem complicated to use. This is nothing a little bit of training and consistent use can't help, but worth noting.

Alternatives considered

[Insightly](https://www.capterra.com/p/130671/Insightly/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Slack](https://www.capterra.com/p/135003/Slack/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Teamwork.com

The cost, functionality, features, and ability to integrate chat into projects.

Switched from

[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/)

We were looking for less spreadsheet and more project management with integrated chat so that we can effectively manage projects.

Review Source

Response from Teamwork.com

August 8, 2019

Hey there Katie, Thanks for getting in touch and leaving us some feedback on Teamwork Projects! It was great to hear that we have helped you with organisation and collaboration - that seems to be a #win for both you and us here at Teamwork. Leaving curves aren't always nice or easy, however, we have put a number of resources into this to help with the process. Our webinars are run daily, alongside multiple on-demand webinars, which will help with any on-boarding and initial learning of the software. In addition to this, our support team are available 24/7 to suit all timezones and work schedules. They can give you demos on the software or answer any feature related questions! Just pop them an email over at support@teamwork.com - they are a fantastic bunch, I promise! Many thanks, Nancy at Teamwork :)

JC

James C.  
Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Review of teamwork"

October 13, 2020

4.0

Overall, it's a great product. Once all the creases are ironed out, it is probably the best on the market for the price.

Pros

There are a couple of great things about this software. The first are the free collaborator & client accounts. Having these allows us to work with companies with many employees, without having to change them more for more users. This feature allows us to collaborate a lot quicker than on email with our clients and achieve greater results. The other is the time tracking. With the ability to estimate and track time, we can easily plan our weeks ahead & see what projects we can fit in and when.

Cons

There are still a few features that aren't working as well as they should do. The workload piece is quite buggy, and has caused us several issues overloading work in a particular week when there isn't enough time. Having mentioned this, we were told not enough people have brought this to their attention so they won't be fixing this...it also takes a long time sometimes to hear back.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing Teamwork.com

It was more cost effective and seems more fit for a marketing agency's needs.

Switched from

[Hive](https://www.capterra.com/p/150991/Hive/)

Teamwork offered a lot more features that were better for us to work more efficiently.

Review Source

Response from Teamwork.com

February 1, 2021

Hi James, Thanks for such a detailed review of Teamwork, we really appreciate it. I'm sorry to hear you about the issues you have been experiencing - could you contact us at support@teamwork.com to look into this? Kind regards, Karen at Teamwork

VR

Verified Reviewer  
Digital Marketing  
Higher Education  
Used the software for: 2+ years

### "Good interface, lots of functionality"

December 14, 2023

4.0

Pros

I think the interface is user-friendly. We use mostly for task management and project organization, I know there's a lot more functionality with Gantt charts but I like the simple options.

Cons

Like many project management software interfaces, the client options could use some work.

Review Source

Gabriel S.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best Project Management Tool in the market hands down! "

December 10, 2020

5.0

Highly recommend it! I have recommended it to two other associates. There is no better project management tool for our industry.

Pros

It's simple to use, scalable, and provides the collaboration and tracking we need. Also their customer service is the best we've experienced. We are not treated like some ticket number.

Cons

Honestly - we have no issues with the software. We're happy to have discovered it after we struggled with two previous software's.

Review Source

Response from Teamwork.com

January 26, 2021

Hi Gabriel, Thank you for such an amazing review of Teamwork. Wow, a 10/10 score, we are delighted with this positive feedback! We are glad to hear that Teamwork has had such a positive impact on your agency's collaboration. On a final note, thank you for the nice comments about our amazing support team! I'll make sure to pass on the nice feedback, they will be thrilled! Make sure to stay in contact with us at support@teamwork.com if you are ever experiencing any difficulties or would like to submit a feature request. Hope you have a nice day, Karen at Teamwork

VR

Verified Reviewer  
Creator/Consultant  
Internet  
Used the software for: 1-2 years

### "Teamwork Project - Very Good Tool to Use"

December 18, 2018

4.0

Teamwork Projects really is a strong project management tool to use. I went through my career using MS Project and Sharepoint to collaborate. Having a one stop place to track a project, set milestones, communicate with staff that are involved in the tool I find really convenient. You can generate Gantt charts, and really move your projects along. Take the time to get team members used to how Teamwork Project is setup. There are so many differences and nuances between i.e., Trello, Asana that you want to make it easy to get buy in by showing how feature rich Teamworks Project is. I haven't had to use support so I can't speak to that, but that's probably a good sign too.

Pros

You get a lot of pack for free when you try out Teamwork. I use Teamwork with various clients and have found it very easy to manage the different tiers of work I need to do. It has a dashboard that gives you an overview of tasks. You can see who is invited to work on a project, allocate tasks and milestones, set due dates all the things you would expect. One of my favorite things is being able to go easily back and see what documents were uploaded, including files attached in messaging.

Cons

I find following the email threads a bit taxing. What I like about the setup is that you can update a task in Teamwork Project and send a communication out that will land in your Inbox. You reply and that will update in the actual thread within Teamwork. But once a thread starts to get long, I've found it a bit of a pain to go back and find a specific response and I've gotten better at tracking these threads in my email Inbox and flagging them.

Review Source

Response from Teamwork.com

May 22, 2019

Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork.

GF

Grace F.  
CEO/Entrepreneur  
Internet  
Used the software for: 2+ years

### "Teamwork is the best"

September 4, 2020

5.0

Very friendly and fast customer service. I would really like a credit card payment option.

Pros

\-time tracking -easy to use interface -tons of report options

Cons

\-I'd like a less expensive option when you can pay per project. Right now I'm the only user, and I only need like 5-10 projects, and I am paying for up to 5 users and unlimited projects. I don't need all that.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Review Source

Response from Teamwork.com

February 11, 2021

Hi Grace, Thanks for your review of Teamwork. Our time - tracking feature is one of my personal favourites! It's great to hear that you've had a good experience with our product. I'll make sure to pass on your kind comments about our customer service team - they will be delighted. I've passed your feedback onto the support team to look into this further. Kind regards, Karen at Teamwork

gO

grace O.  
Business  
Apparel & Fashion  
Used the software for: 2+ years

### "Teamwork review "

January 8, 2023

5.0

I have been able to get my team members in one place at the same time to get the task done. Very nice app for getting projects done when there is more than 1 person.

Pros

The product is very easy to use and impactful as task for a certain project is seen and done by everyone and progress is tracked. The features are not difficult to use.

Cons

I feel the graphics and the layout for the software are too formal and too dull. Maybe a touch of captivating colours would do the magic

Review Source

BM

Bonnie M.  
Technical Writer  
Writing and Editing  
Used the software for: 1-2 years

### "Teamwork Projects - Keep up with projects"

February 26, 2019

5.0

It keeps us on the same page and is a central place to gather copy for projects. It is the only system that has worked for us so far.

Pros

I am a technical writer working with a web development company. Before we started using Teamwork Projects (Projects) we were struggling to keep up and keep everyone on the same page. Projects has become a central place we can all use to keep things going. One feature I use are the Notebooks. You can create them, assign different users, privacy levels, and categories. I actually write the copy for our projects directly into the Notebooks. If your internet connection is cutting out, it warns you to stop before continuing to work. When you save a Notebook, you can choose to send various people email messages, mark it as a new version, etc. There are lots of features, and that is just for the Notebooks! You can also create task lists, estimate the amount of time members of your team will spend on things, track time on projects, and send email messages through Outlook. We have even gotten clients to use the system by sending them invitations so they can send and receive messages as projects progress. When clients can use it and participate, it says a lot. No more having to search our inboxes for email messages and cutting and pasting information. Before this, version control on copy was a nightmare.

Cons

The interface cannot be customized in such a way that it looks neat. There are filters that can be applied so that things will be listed in a certain way, but I haven't figured out how to have all my current projects listed right up front when I log in.

Review Source

Md Ashfak S.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "All in one Project Management Tool"

November 10, 2023

5.0

Pros

Time tracking system, Chat system, Task management all of that is what I liked about teamwork.

Cons

I used teamwork for at least 2 years and couldn't find anything that I didn't like in teamwork!

Review Source

AM

Andrew M.  
MD  
Marketing and Advertising  
Used the software for: 2+ years

### "Great software, but doesn't do everything"

October 13, 2020

4.0

Great, the customer service team is excellent too, extremely responsive and they listen to feature requests all the time. New features come out regularly and the majority are very useful.

Pros

Project tracking, collaborating, time tracking, task boards, etc all great. All the project management stuff Teamwork is fantastic for. Integrates with quite a lot of popular systems too. From a PM point of view we could not live without Teamwork.

Cons

What Teamwork is lacking is the full end to end journey. You can't create quotes in it, then turn that to a project and then invoice it. Workload scheduling has come on since it launched, but still not as good as Float, but we sync to float to manage that.

Alternatives considered

[Redbooth](https://www.capterra.com/p/114953/Redbooth/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Float](https://www.capterra.com/p/136078/Float/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Review Source

Response from Teamwork.com

February 1, 2021

Hi Andrew, Thanks for an amazing review of Teamwork. Thanks for the nice comments about our support team - they'll be delighted! I'll pass your comments onto them to look into these issues further! Have a great day, Karen at Teamwork

CE

Casey E.  
Product Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great set of features "

July 7, 2023

5.0

Teamwork has a great set of features. Projects, Gantt charts, tasks, sub tasks, due date/time span, dependencies, priorities, task timer, templates, and billing and invoicing. Just to name a few. I can send invoices for billable hours in a flash and because I can see the workload I can spread it out evenly and appropriately.We don't have many negative items here and we have a lot of positives.

Pros

I like its intuitive interface most of all. I like customizing my account and projects visually. Creating teams and assignments is something I like as a manager.

Cons

Integrations were easier with Zapier. It did work natively, but it just wasn't as productive.

Alternatives considered

[GanttPRO](https://www.capterra.com/p/142293/GanttPRO/)

Review Source

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