# Page 4 | Teamwork.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Teamwork.com the right Project Management solution for you? Explore 932 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120390/Teamwork-Projects/reviews --- Teamwork.com 4.5 (932) [View alternatives](https://www.capterra.com/p/120390/Teamwork-Projects/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 4 - Reviews of Teamwork.com ## Showing most helpful reviews Showing 76-100 of 932 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS John S. Senior Public Relations and Communications Officer Transportation/Trucking/Railroad Used the software for: 2+ years ### "My Experience with Teamwork.com in a Filled Survey" May 28, 2024 4.0 Pros I like that Teamwork.com not only offers PM and TM tools but also has resource planning and management capabilities. Cons Teamwork.com accomplish all my daily PPM tools without complications. Review Source LC Laura C. Demandeur d'emploi Events Services Used the software for: 1-2 years ### "Avis Teamwork " August 22, 2024 5.0 Pros Facile à utiliser Pas de bugs à relever Cons Rien de négatif à redire sur le site .Teamwork Review Source GG Genshakah G. Chief Executive Director Broadcast Media Used the software for: 2+ years ### "Fantastic Collaborations With Teamwork.com" May 13, 2024 5.0 Am performing well since I joined this profitable platform. Pros The ability of tools and the multiple features. It is an all in one platform. Cons Am glad to have joined this platform because it is taking me far and it has nothing that is least. Review Source OE Oluchi E. Fulfillment Pharmacist Health, Wellness and Fitness Used the software for: 2+ years ### "Teamwork.com Reviewed by Pharmacist " May 2, 2024 5.0 Pros With Teamwork.com, it is easy to create and assign tasks. Cons I have not yet encountered any issue so far with Teamwork.com. Review Source Tiara H. Founder Media Production Used the software for: 6-12 months ### "Simple yet effective project management" June 6, 2024 4.0 Pros The interface is very clean and intuitive. Ease of deployment is top notch. One of the biggest draw for me was the ability to add a CRM, which is great for customer management. Cons If you have a smaller team it can become expensive. Review Source CC Christopher C. SEO Manager Marketing and Advertising Used the software for: 6-12 months ### "Comprehensive project management tool" February 15, 2024 4.0 Overall a great tool, steep learning curve to start, but great once you get going. Pros I really like the timer function on project tracking, you can start a timer as you begin work, if you need to take a break stop the timer and start again when work is resumed. You can easily keep timings accurate. Cons It can be quite overwhelming to start with, there are a lot of functions and not many are sign posted with information on what they are. Switched from [Forecast](https://www.capterra.com/p/138122/Forecast-it/) We were finding Forecast wasnt as robust a tool as we needed. Review Source Yusif J. Engineer Oil & Energy Used the software for: Less than 6 months ### "my experience" May 3, 2023 4.0 One of the things I appreciate most about Teamwork is its ability to integrate with other tools and apps, such as Google Drive and Zapier. This has allowed me to seamlessly incorporate it into my existing workflow and streamline my project management processes.The task management features of Teamwork are also a highlight for me. I can easily create and assign tasks, set due dates, and track progress in real-time. The ability to create task dependencies and subtasks has also been incredibly helpful for breaking down complex projects into more manageable pieces.Another great feature of Teamwork is its communication tools. The platform allows me to communicate with team members within specific tasks or projects, which has reduced the need for lengthy email chains. I can also set up notifications and reminders to ensure that everyone stays on track and is aware of important updates. On the downside, I have found that the platform can be somewhat overwhelming at times, especially for new users. The sheer number of features and customization options can make it difficult to know where to start. Additionally, the lack of customization options for the user interface, as mentioned earlier, can be frustrating for some users.Overall, I would recommend Teamwork to anyone looking for a powerful project management solution with robust task management and communication tools. While there may be a learning curve for new users, the software's features and integrations make it a valuable ass Pros The platform has a wide range of features that enable me to create and manage tasks, track progress, set deadlines, and assign responsibilities to team members. The task management feature is especially useful, as it allows me to break down larger projects into smaller, more manageable tasks.In addition to project management, I also appreciated the communication tools provided by Teamwork. The messaging and commenting features enabled me to communicate effectively with my team members and clients, keeping everyone up-to-date on project progress and any changes.Overall, I found Teamwork to be an excellent project management solution. Its user-friendly interface, robust features, and communication tools helped me to stay organized and kept my team members on the same page throughout the entire project lifecycle. I highly recommend it to any team looking for a powerful project management tool. Cons one of the things that I liked least about the platform was the lack of customization options for the user interface. While the interface is clean and easy to navigate, I found that I couldn't tailor it to my specific needs.For example, I couldn't rearrange the order of the tabs in the left-hand menu or adjust the size of the project view. This made it difficult for me to quickly access the features that I used most frequently.Finally, I also found the mobile app to be somewhat limited in terms of functionality. While it allowed me to check on tasks and communicate with team members on-the-go, I couldn't perform some of the more advanced tasks that were available on the desktop version.Despite these limitations, I still found Teamwork to be a valuable project management solution overall. Its robust features and communication tools helped me to keep my team members informed and on-task throughout the project lifecycle. However, I do believe that more customization options and advanced reporting features would make it an even better platform. Review Source Kunule I. Web Developer Computer Software Used the software for: 2+ years ### "Teamwork, all you need to simplify task and project management." September 3, 2023 5.0 Teamwork is such an excellent tool, easy to use Pros In Teamwork nothing is cast in stone, you can set up and track projects and tasks exactly the way you want. This level of customisation means Teamwork can easily fit into the team's existing workflows. Cons The interface can be a little clumsy. Sometimes we get to stare at spinners as the interface loads. Review Source AG Allison G. Project Manager Management Consulting Used the software for: 2+ years ### "Powerful for Larger Teams" December 6, 2022 4.0 Overall, Teamwork is a feature-rich project management tool with great integrations. It has all of the tools that teams of 5 or more need to successfully collaborate and communicate effectively on projects. Some cool features - such as the Notebook - I've not seen implemented in other project management software. In the past two years, more features have been implemented in Teamwork which keeps it near the top of my favorite project management software. Pros Great for task-driven multiple projects. Task management works great with collapsible lists and details, and unlimited subtasks; these are all great tools for detailing every step of a project that I look for in project management. This software also has the different "views" most project managers (and those they're reporting to) are looking for: Gantt, Kanban, tables and more. Chats, file attachments, task progress and more can be tracked by task, or subtask which can prevent or reduce clutter and confusion as long as the project manager clearly communicates how the software will be used.The Notebook feature is also standout. I've often used it to house detailed research or reference material, that is easily accessible and viewable within a specific project. I've used the Notebook feature for how-to video libraries, product comparisons, and for real time collaboration.The time/ expense tracking and exporting to other formats (spreadsheets, PDFs) as well as billing software is flexible and easy. The time trackers are intelligently placed on each task or subtasks and can be used to pull detail into reports and invoices. Cons Implementing a Kanban board from an existing project task list can be confusing and some tasks can be missed in the process.At one time, Teamwork was near the top of my project management software list. However, substantial changes to pricing plans clearly indicate the company is focused on enterprise level deployment, rather than on smaller teams. The free level provides decent features limited to 1-2 projects, but excludes integrations, such as third party cloud storage. The next level plan has a three seat minimum and is absent some core features and integrations. It's at the "Grow" level that all of the core features and integrations kick-in, along with a 5 seat minimum. We're a team of 3 that grows depending upon the project, but we couldn't rationalize paying the higher prices for 2 extra seats that were only used periodically AND the difference between the monthly and annual charges for these extra seats.One person on our team was decidedly more "visual" than I am and really had a hard time navigating Teamwork, as did a couple of our clients (with client access to view preliminary invoices and sign-off on work). I agree the fonts chosen to indicated headers and subheaders could have stood out more, but I personally didn't see that as an impediment. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Smartsheet](https://www.capterra.com/p/79104/Smartsheet/) Reason for choosing Teamwork.com Teamwork has flexible time and expense trackers. It also has unlimited collapsible subtasks with the ability chat/message, track progress, attach files to each individual subtask. I also preferred how Teamwork managed various file types; e.g., videos play within the app. Review Source CV Courtney V. Owner Professional Training & Coaching Used the software for: 6-12 months ### "Teamwork=Team & Time Management " January 14, 2023 4.0 My overall experience with teamwork is a positive one. I think the tools are easy to use, Pros I like Teamwork because it allows me to view what my team is working on, when they're working on it, and when they might be done with a task. I also like that it tracks time and I can invoice based on that time and set parameters for any team member. It makes project management easy and saves a lot of time. Cons I wish that I could share invoices with specific contractors to back up what they've been paid. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Teamwork.com I chose Teamwork based on the tools and the pricing. I like that I can change how many licenses I have each month without a bunch of hassle. Review Source AA Ali A. Creative Director Marketing and Advertising Used the software for: 2+ years ### "Teamwork is a vital platform for our Digital " October 3, 2023 4.0 Teamwork just works for us. It's easy and seamless project management. Pros Teamwork is easy to use, great for large scale projects with the ability to be able to break the project down into subcategories and assign out accordingly. Lots of different views for the project also help, like list, board, calendar etc. Cons Teamwork's user interface is getting much better, but there are other platforms that do this better like Asana / Monday. We chose function over design in this instance because it works best for what we need it, but I would love to see some more investment in UI/UX design from Teamwork, Review Source VR Verified Reviewer COO Online Media Used the software for: 2+ years ### "Teamwork Helps with Project Management and Keep Us on Track" February 11, 2020 5.0 Overall the product is great! It integrates with our time software where we invoice our clients pretty seamlessly. The setup does take a while but once you have everything setup correctly you can easily manage the time of each of your employees and each project. It is great to keep everything all in one place for each and every project. Pros I like the fact that each project has so many ways to add information to each account. There is an overview tab where you can see the overall health of the project from one screen, and tabs where you can add Tasks, Milestones, Messages, Files, Notes, Links and even Comments for each project in the system. Cons It takes a very long time to get everything setup. There is so much to learn about the setup of the product and the free trial is not long enough to set up everything correctly from start to finish. Reason for choosing Teamwork.com With Teamwork we can keep everything all in one place for each and every project and work within one piece of software. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) We wanted more functionality for specific projects. Specifically better ways to save important documents and notes for each project and connect with the customer right from the project/task management software. Review Source Response from Teamwork.com March 2, 2020 Hi there, Thank you for your review of Teamwork. Our product team will be delighted to hear the feedback - 5 stars all round! On-boarding issues? We have this covered! We just released on-boarding templates so now we have a sample project within the trial setup, based on what works best for your business. If you should ever need assistance, our Super Support team are on hand 24/7 for any and all issues! You can catch them at support@teamwork.com :) Have a nice day, Nancy at Teamwork :) DL Daniel L. Development Manager Construction Used the software for: 6-12 months ### "Much to improve on" March 29, 2017 3.0 Teamwork more pretty than functional. Teamwork claims to be a 'project management' tool, but it lacks many fundamental PM features, and it's clumsy. Areas needing improvement: - One of the most important tools for project management are gantt charts. Teamwork's gantt chart is one of the worst I've seen compared to other PM software/apps. I will try to break it down: 1. The default view for task planning should be gantt view, not task list view. It's a project with many moving parts, you should be forced to at the same time creating your task, be able to see and visualize how and when it will fit in within the rest of the project. 2. In Gantt chart view, the gantt chart needs to show start/finish dates in 2 columns on the left side beside all the tasks. So from left to right it should look like this: task, start date, finish date, gantt chart. Every traditional PM software has this basic layout, it's fundamental. A simple tool like Smartsheet.com is far more basic, yet superior in this. 3. Printing gantt charts is clumsy and difficult. Everyone prints gantt charts on A3 or A2 to discuss over in meetings. Printing gantt charts in Teamwork is so clumsy, it's as though I simply took screenshot of whatever is on my screen and printed it. And often when i try to print in A3, it simply prints and A4 sized chart in the middle of an A3 page, leaving heaps of white space around the outside. You need to design the printing option so that it prints a beautifully presented gantt nicely on one page that fills the whole page. 4. The file management in teamwork is perhaps the WORST feature. It is extremely clumsy. Firstly you can't drag and drop folders to rejig folder structure, you need to manually do this and 'nest' them here and there, where you want it. It's so laborious. Furthermore, if i start uploading lets say 10 files into one folder, and i start navigating to other folders while my files upload, the uploaded files start being uploaded into all the folders I am navigating i.e. they don't all upload to the folder I initially dragged them into. So then I end up with 10 files randomly spread over all these folders and have no idea which ones they were saved into because these folders already have many files in them, and it just becomes an absolute nightmare to try and find them and move them back to the correct folder they were meant to be saved into in the first place. This is EXTREMELY frustrating. I have run out of Pros It looks pretty and modern, but to be honest, so do all the new apps and websites these days. Cons It is extremely laborious and time consuming to add tasks, set start and finish dates, and assign the task to people. Too much requirement to use the mouse pointer to select these. It should be just really basic where you can 'tab across' to the next thing. e.g. type in task \*tab\* start typing who the task is assigned to and it picks up the name \*tab\* enter start date \*tab\* enter end date \*tab\* <-- notice I didn't need to use my clumsy mouse at all during this process. using the mouse is slow, you need to allow us to have shortcuts that minimises the need to use the mouse. Review Source Response from Teamwork.com April 11, 2017 Hi Daniel, Thanks so much for your review. We really appreciate you taking the time to write it and give us your feedback. I've passed on all of your suggestions to the team here for their consideration. Hopefully we'll be able to implement your ideas soon. Best regards, Therese CP Carolyn P. Graphic Designer Graphic Design Used the software for: 1-2 years ### "Teamwork makes the Dream Work" January 6, 2023 5.0 Overall my experience with Teamwork has been a positive one. We've used this project management software as a way to keep in touch with a strictly remote team of designers, copywriters, project managers, social media managers and more. I recommend if you are looking for something to use that helps keep a remote team on task with incoming projects. Pros Processes for Teamwork that were easy to use is the Chat feature, the Notifications, and the ability to adjust your project deadline view in ascending or descending order. What I liked most about Teamwork was the ease of workflow. Cons I guess what I liked least about the software is that sometimes you're included in chats and get notifications even when something doesn't necessarily concern you. Review Source NR Nathalie R. Project Lead Computer Software Used the software for: 1-2 years ### "Great system for project management" December 15, 2023 5.0 We've reviewed just about all the systems on the market and found Teamwork to be the best one for what we need. We love using it and can recommend it for anyone in software or web development to manage their projects. Pros Teamwork is easy to use, and has all the features we require available within our plan. The plans are really good (no need to upgrade for every little thing). We love the ability to easily organise, time-track and manage our projects, and the integrated chat app as well. Cons it'd be great if there was an option to make the board view the default instead of the list, it can be challenging to make the board view work efficiently Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Teamwork.com Teamwork offered all the features we needed Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Asana didn't offer the tools we needed (one big factor was the ability to time-track and view time logs on tickets). Review Source JB Joe B. Principal Computer & Network Security Used the software for: 1-2 years ### "Great software use it all the time" March 29, 2017 5.0 Hi Teamwork Team, We have been using Teamwork PM for a while now and found in general it works fairly well for what we do. We are a consulting engineering company doing projects that range from a few thousand to a few million dollars. Right now we have eight employees but have had as high as 11. We often have lots of projects in various stages and we have clients for which we operate on an "on-call" basis. For example, right now we have 48 open projects. Obviously, with eight employees we can't be working on all of them at the same time and several are clients for which we have an "on-call" contract with so we keep at task list called "on-call" open with those clients. It helps to keep some visibility for all the clients we have active. One of our biggest frustrations with clients is and TeamworkPM is we can't suspend a group of tasks or a task list and then have it not show up as a late set of tasks, etc. We often have a client suspend tasks we are working on because they do not have permits ready, are still working on funding, or have to wait for something else they are working on to be completed. We can take the end date out of tasks but then we lose the history of when the task was originally supposed to be completed. The same happens if we simply extend the end date. We have tried putting a label on the tasks that say "suspend" but they still show up as late tasks. It would be really great to be able to suspend a task/task list and then it is essentially frozen and is not reported in late tasks until we unsuspend it. Also, it would be great if we could make the standard notebook default to be "This is just a little change" because we often use the notebooks to record conference call notes during the call. If someone forgets to click, "This is just a little change" then we end up with multiple versions of the notes. It would be great if there were better integration between the GNATT chart in TPM and Microsoft Project. While we are not fans of MS Project, we have clients that want their reports in MSProject. The conversion from TPM to MS Project can take some effort since MS Project is more detailed when dealing with critical path and dependencies. The last issue is how to get employees to really use it and keep it up to date! :-) Maybe an electric shock in their chair! :-) As with any tool, one has to use it for it to be successful. Overall, we like the tool. I will also say the Customer service has been awesome. Pros It is: Relatively easy to use Flexible Makes it easier to manage projects Great value Great customer service Cons No off-line version for when working in an airplane No way to suspend a task or task list Review Source Response from Teamwork.com April 5, 2017 Hi Joe, Thanks so much for the great review. We really appreciate you taking the time to write it. We're delighted to hear your positive feedback. Regarding suspended tasks - you can choose to add due dates or not to a tasks. They will always appear to be late if they are not completed before the due date assigned. There is no plan to change this right now. But I'll pass on your suggestion. A work around could be changing due dates and adding comments under the tasks or in their description with the initial dates. You could also add suspended tags to these tasks. This way you'll be able to track all the details on the task. I'll pass on your suggestions about improving the Gantt, Notebook and MSProject integration. Thanks again for your feedback. Kind regards, Therese SA Sophie A. Operations Manager Marketing and Advertising Used the software for: 6-12 months ### "Great for tasking, mediocre to terrible at everything else" October 20, 2020 3.0 Teamwork excels at tasking and basic project management, but don't count on it for any company or portfolio insights and/or big picture views. This is a good tool for small teams that worry about pipeline and traffic control but not for large interconnected teams that require account management, efficiency evaluation or budget oversight. Pros The UI is very intuitive and clear. Actions around tasks have short paths to complete and work well. The features for tasking are useful and easy to work with. The knowledge base covers almost every topic and support is responsive, friendly and helpful. Cons The reporting tools are basically non-existent and any historical evaluation of data almost impossible. Teamwork does not distinguish or allow to filter for late tasks historically, which means once a task/milestone is completed it becomes impossible to tell if that task was late or on time. This makes tracking efficiency and employee performance impossible as we do not know if tasks are on time in general and where the bottleneck lie. Similarly not being able to construct dashboards and manipulate data around time, late tasks, etc. for teams rather than projects hampers decision-making. Compared to something like Celoxis or even Jira which for example allows to compare any data with custom scripts etc, Teamwork feels incredibly inflexible and dated to have to export excel sheets to manipulate and evaluate data. Our account managers are not able to find out if they are doing good or not on a specific account as data can not really be filtered and displayed that way either. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Teamwork.com Cost and team buy-in Switched from [Celoxis](https://www.capterra.com/p/5923/Celoxis/) Tool incompatible with teams. Review Source Response from Teamwork.com January 29, 2021 Hi Sophie, Thanks for your review of Teamwork. We apologise for the issues you have experienced with our product. Could you email us at support@teamwork.com so we can try resolve these problems? Kind regards, Karen at Teamwork VR Verified Reviewer Managing Director Information Technology and Services Used the software for: 2+ years ### "A great concept run by not great developers" September 3, 2022 2.0 My experience is that we are in the serious lookout of another product. If you are not an occasional user and want to do any serious work, this tool is not the right fit. Pros I like the fact that its integrated with other products such as Desk. Its relatively easy Cons Tons of errors when using it. They launch updates during business hours taking the system not saving actions, producing random errors ending up in losing your work without any prior notice - as in we will update the system, it will take X time and it will be down. Nothing like that they just shoot the update and if you are lucky and not doing something in the system you may get away with it. Various functionalities of the system stop working out of the blue; we report them to their customer service and they never get solved, or get solved at a pace teamwork wants and not based on the actual criticality. For example, the past two (yes you read correctly, 2) weeks, emails dont work. You can reply to a task and it simply gets lost. We've notified support, sent messages, they replied after 5 days that its fixed but guess what. They didnt even test the "fix" and as a result, second full week its not working and they evidently do not even reply to our ticket. On top of all of the above, if you have many tasks in the system, the system becomes extremely slow to perform actions. You open a list and it takes ages which it has paging mechanisms. Review Source Response from Teamwork.com September 22, 2022 Hey there, Thank you for taking the time to leave us a review! I'm glad to hear that you have found Teamwork easy to use and benefited from our integrations. I am really sorry to hear that you have been experiencing issues. I will be sure to pass your feedback around updates onto the team. I can understand your frustration around the issues you have faced with our platform. We would love the opportunity to improve your experience with Teamwork. Please send us an email at support@teamwork.com the team would be happy to work with you to help resolve these problems. Kind regards, Willow at Teamwork MH Mark H. CEO Marketing and Advertising Used the software for: 2+ years ### "Finally found what we were looking for" January 24, 2017 5.0 GNGF is a digital marketing agency that only works with law firms across the U.S. At GNGF, we have been a TeamWorkPM enterprise level for over 5 years (and a TeamWork Desk user since it was first released a couple years ago). We started out using Basecamp and it just couldn't meet our needs. One of the key things we needed was to be able to create different templates based on what services our clients had purchased. At the time TeamWork was the only robust online project management tool that could do this. Once we dove in though, we found a lot of features we didn't even know were missing in our lives. For example, I couldn't imagine living without subtasks and recurring tasks now. We do track our time in teamwork which is very easy to use (love this on the mobile app). With hundreds and hundreds of projects across ourclients, we also tag a lot of things and filter and search using tags all the time. I also love the different ways you can handle multiple users on the same task. Using the open API have also programmed a link between teamwork projects and salesforce clients and all user time entries are matched up to the correct employee and client and utilization and billable hours are able to be reported on right in salesforce.com, which, heavily customized, we now use as our internal agency dashboard. I can't say enough about the TeamWork support team. From how-to and best practices help early on in our use of TeamWork, to incorporation of our ideas and use cases into the actual product roadmap, to quick updates and fixes by the API team to help us with our Salesforce integration, we wish all vendor support was this good. Our account team works right out of teamwork desk to interact with their clients. Any issues requiring help by the team are just logged in TeamWorkPM and when the task is completed, the ticket is opened for the account manager to follow back up with the client. Best of all, the client doesn't even realize they are working in a 'ticketing system', it just looks like email to them which gives a much more personal touch. We utilize box.com for document storage so we don't use the file features and we use the API to get time data and don't use the billing feature in teamwork so I cannot comment on those. I have had many agencies complain to me over the years about their project management system and I always point them in the direction of TeamWork, months later I get many thank you emails. Pros The feature set is great for agencies with a lot of similar type of recurring projects. Project and Task templates, easy to use, robust features, time tracking built in, integrates perfect with their sister product - teamwork desk (support ticket tracking system). Great open API (we use it to kick off project templates from salesforce.com and report time and utilization back to salesforce.com dashboards). The support team is amazing, in fact everyone we have ever interacted with at Teamwork has been incredible. Plus, when you look around, the price is incredible for the feature set. Cons We have a crazy amount of tasks per person across many projects and many clients. Looking across everything is a little cumbersome at times. You can look across projects, users, tags, etc. it just could be a little easier sometimes. I am really stretching for a negative here, but that is all I can really think about that I would want to see improved. Review Source Response from Teamwork.com February 10, 2017 Hi Mark, Wow thanks for the amazing review. We really appreciate you taking the time to give us your feedback. I've shared your comments with the rest of the team here at and we're all delighted to hear that you've had such a positive experience with the product. We'd really be interested in doing a case study with you. If this is something that you'd be in to, please shoot us a message to marketing@teamwork.com. Kind regards, Therese JA Jessie A. Junior Designer Marketing and Advertising Used the software for: 2+ years ### "Teamwork is a great alternative to project management" September 16, 2022 4.0 .We employ Teamwork in the organization since they let us divide all the jobs among the team members. It is in charge of allocating the proper duties to every team member so that they know what they are working on, who they are working with, and what will happen next. We launch projects and their execution through it. We feel particularly at ease using the tool because of its adaptable architecture, which enables users to work however they like. This tool is essential since it expedites project execution and guards against our forgetting to do particular tasks. Pros Adding tasks, assigning them to team members, and categorizing them makes it easier for project managers to keep track of the status of active projects. One of the company's favored benefits is the capacity to alert managers of upcoming duties automatically so they don't neglect them. It is the most delicate technique to manage every part of the projects you want to implement in the firm. It is the perfect instrument for allocating the tasks and resources needed to fulfill the set objectives. Cons It is not a very simple tool for new users, so I think it should have a more straightforward and less sophisticated interface so that it is not just utilized by technical employees or technology professionals. Reason for choosing Teamwork.com We chose Teamwork because it is a tool that is worth investing the time and resources necessary, because it has favorable and productive functions in organizations, functions that will make you streamline work processes and offer a better way to carry out your projects in an organized manner. Review Source Response from Teamwork.com September 20, 2022 Hey Jessie, Thank you for taking the time to review Teamwork! We're delighted to hear that your team is finding so many of our features helpful. Thanks for sharing your feedback about Teamwork being difficult at the beginning for new users. We recently created a Teamwork Success Center which was built to help with setting your team and your clients up for success. The resources here might be useful for any new joiners on your team in the future! You can check out the success center here: https://www.teamwork.com/success-center/ Have a great day, Willow at Teamwork JO Josh O. Co-Founder | Digital Marketing Strategist Marketing and Advertising Used the software for: 2+ years ### "Very Robust Project Management Platform" October 16, 2018 5.0 Pros We've used TeamWork for years and it's great in many ways. First, it's our living To-Do list where all tasks can be organized by project, goal, team, etc across the company. Everyone can comment and communicate through the task threads (which sync to email). The ability to chain tasks together is one of the best features (and at times has been the main reason we didn't switch to other platforms). When Task A is checked off, it notifies via email the person in charge of the next task in the chain. This keeps work moving, and that's the biggest help. It also connects to Drive to store relevant files alongside tasks and logs team time for billing. You can give limited view access to clients if you need to. Cons I would say that the main downfall is that I can't accurately predict my team's workload week to week. The tasks can be chained together and given start/end dates, etc but when it comes to how all those assignments and their estimated times apply to my employees' work week, there's very little functionality to forecast this. I would love to be able to drag a task that is estimated for 2 hours to an employee's calendar and stack these up to see how their week fills up. Can't do anything like that. Best they have is a blanket 'workload' view that shows how many estimated hours are calculated for tasks that start or end in a given week. But when you have 30 projects and 100s of tasks floating around, it gets cumbersome to organize everyone's efforts. TL;DR : Great for planning project tasks/deliverables, but not so much for managing staff schedules/workload. There aren't many options for learning how best to use the program, actually, which is frustrating for a small startup just figuring things out. Their training videos are basic and support pros don't really help you customize the tool to fit your unique business organization needs. They refer you to third party professionals for consulting on that front. I've had to hunt down how-to's and advice elsewhere. That said, their tech support tickets are usually addressed fairly quickly, but I've gotten the same message reply many times "Yes that's a great feature, but we don't offer it yet." Also, my personal pet peeve about TeamWork PM, is the mobile app sucks. The desktop interface is great (plenty of drag and drop ease of use) but the mobile version is clunky and much less organized or helpful in terms of viewing my team's workload and task sorting. Review Source Response from Teamwork.com May 22, 2019 Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork. EL Eric L. Operations Manager Publishing Used the software for: 2+ years ### "More than Project Management" June 27, 2019 5.0 I've loved communicating with customer service at Teamwork from day 1. They're super-response—like, they're so quick to answer questions and offer help. We often use Teamwork Project in ways that aren't traditionally "project management projects," and so I've had to ask the support team at Teamwork how I might utilize the functionality to get the desired end results. And you know what? They've come back with solutions more often than not, even taking the time to prepare a demo that we'd web conference through. Pros • Teamwork is always innovating and releasing new features/functionality. And they are great at publicizing the new features/functionality, allowing you to beta test, and all the while it doesn't screw up the work you've been doing. • It's cloud-based. • It's packed full of things you'll likely never use, but because there's so much stuff, the core of what you use it for is that much better. • The design is elegant. Cons • The exported reporting functionality isn't always as attractive as I'd like, but that may have changed since I last used it. Our team does use import/export for the management of tasks, and that's been a godsend for many of our projects. So, really, not too much to dislike. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Box](https://www.capterra.com/p/148766/Box/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing Teamwork.com See the "Why did you make the switch" comment above. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) It's been almost five years since switching. Basecamp was a legacy PM tool that we were using thanks to our partnering with another institution. Nothing really to complain about. If I recall, it was the additional functionality around what information could be included in tasks and the use of task lists that swayed me. At any given time our production team has 15–25 individual projects happening, all very similar in construction but each with its distinct timeline and with so many intersecting pieces (even across projects) that trying to do this with anything else would require some serious rethinking. Review Source Response from Teamwork.com July 18, 2019 Hi Eric, Thanks for the feedback on Teamwork Projects! We were so happy to see a 10/10 score from you - we agree, but might be slightly biased! Features, features, and more features! Our team like to keep busy and innovative to bring our customers the best possible product, so we are glad to see that you like them! Great news Eric, we are working on improvements for the export feature so bare with us and it will be better than ever before! As a final note, thank you for the feedback for our amazing support team! We couldn't agree more, they are a fantastic bunch - and now are available 24/7! I'll be sure to pass on your kind words to the team! Many thanks, Nancy at Teamwork :) Vernessa T. Freelance Writer Information Technology and Services Used the software for: 2+ years ### "TeamWork Projects Incorporates Project Notebooks, Customer Portal and OS-Agnostic Desktop Timer" August 12, 2018 5.0 Overall, TeamWork (formerly TeamworkPM) is worth the monthly or annual fee. I've used TeamWork for more than 8 years and while I don't have a need to use it daily, I go to it for special projects and when I need a different kind of project control than I get with Apptivo. The interface is pretty, with soothing colors. The TeamWork crew creates excellent help documentation that's easily found in a comprehensive knowledgebase, they now have some full-fledged free online courses, and they included a customer support and feedback system within the dashboard. And then there's this: Transparency via a visual roadmap and update system on the TeamWork website that actually gets updated on a regular basis. Yes, I like skipping over to the website to see what are the latest fixes and what goodies they're planning. Pros Whiteboards are great but even the developers of TeamWork Projects (formerly TeamworkPM) were tired of trying to make them do the work of a real project management system. That's how I came across TeamWork Projects 8 years ago -- tossing aside the whiteboards and comparing online project management applications. TeamWork ultimately rose to the top because it either includes features I felt were must-haves or they had those features on the roadmap to deal with in the near future. TeamWork has task-level time-tracking and incorporates a desktop timer that I use on both my Windows and Linux versions computers. TeamWork was one of the few online project management applications that incorporated a file manager early on AND had the foresight to include it in the permissions system (important so all stakeholders have access to the files they need). I've used it for mock-ups, contract change-orders, and project photos. There is a project notebook system that is far superior to a so-called project wiki found in other project managers. I use it to keep notes, format them to look like real documents (not just a bunch of text notes), and export out in a format that is useful to project owners and clients. This was important enough that it would have been a dealbreaker if it wasn't included: the means to allow stakeholders (especially clients) to log in to see progress on their projects, participate in project-specific discussions, and access project-related files. Cons TeamWork's free tier is less generous than some of the other highly rated project management apps. Keeping up with the times, they've lately added a Kanban view (but it costs extra). But why the boards view is an add-on instead of integrated into the main projects beats me and makes me call this a welcome feature that is also a CON. Although TeamView has native integrations for GMail, HubSpot, and Harvest, I think it relies too much on its (well-developed and well-documented API) for integrations with the majority of the world of business applications. Of course, there are hundreds of Zapier workarounds. Still, I think TeamWork is strong enough to have better integration and less cobbled recipes. Review Source Response from Teamwork.com May 22, 2019 Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork. Bassam H. Management Consultant Management Consulting Used the software for: 2+ years ### "Easy to use, full of great features, budget Project Management Software" November 6, 2020 4.0 I have been using TeamWork for 6 years now, I am very happy with it, and new useful features are always being added, making the tool more and more helpful and efficient... Pros TeamWork Projects is an easy to use software, full of features to collaborate and manage projects. Notifications and customizations are very helpful. The ability to add users from different companies to collaborate in a project is amazing, and for me, it is an edge over other similar PM tools. The extended family of teamWork products also added great benefits. Integration with other software is also a big plus. And finally, the price for the subscription is very reasonable and the value for the money is on the upper hand... Cons The options to export the data or migrate data are a bit limited. Other than that, all features a project manager would need are present, being added or improved constantly... Review Source Response from Teamwork.com January 26, 2021 Hey Bassam, Thank you for your review of Teamwork. It's great to hear that you are enjoying Teamwork and the extended family of Teamwork products! We are delighted that Teamwork has had a positive impact on your consultancy's collaboration. Our team is constantly working to ensure that our product enables users to collaborate seamlessly. We understand you note on data exportation. It would be great if you could email us at support@teamwork.com, so we can try resolve this issue for you. Have a nice day, Karen at Teamwork Christopher J. Digital Demand Generation Manager Computer Software Used the software for: 2+ years ### "My favorite project management tool" October 23, 2018 5.0 I used this for over 2 years and loved how easy it made it to manage projects at work. It was easy, at a glance, to see exactly what I needed to do for that day and what I had coming up. Overall, it was a wonderful experience Pros Teamwork Projects had a number of amazing features that took it above and beyond other tools like this. The way projects were setup was incredible. You initially setup the project, then the milestones and then tasks against each milestone. Each task can be broken up into sub-tasks which will automatically create a dependency for the parent tasks. However, you can also set a dependency between tasks too. If you have a series of repeating tasks you can actually create these as a template so you can quickly add this list to a project. When you add this list you get to set the assignments and dates which allows it to be customized to each project. The collaboration is another feature that is top notch. Comments will automatically be sent via email but Teamwork takes it a step further. You can respond to these emails with specific replies that allow you to manage tasks (such as create new ones, add hours to them or even close/complete a task). Teamwork also has a chat platform built in. This platform allows you to manage tasks as well. Finally, Teamwork Projects also seamlessly integrates with a number of 3rd-party platforms (like Google Drive or Slack) to make your life easier. Cons The initial setup and learning curve can be a little steep. The other thing that can quickly be a problem is the amount of space you have available. If you are uploading a number of files for each project that space quickly fills up. It is minor but an extra thing you have to manage. Review Source Response from Teamwork.com May 22, 2019 Hi there, Thank you for the review of Teamwork Projects. Kind regards, Nancy at Teamwork. Similar Products Featured