Datascan (Winpharm)

5 / 5 105 reviews

Who Uses This Software?

Independent retail pharmacies, doctors dispensaries, long term care management companies, and hospital / out-patient care pharmacies. We service the entire pharmacy industry.


Average Ratings

105 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,500.00/one-time
  • Free Demo
  • Deployment
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Datascan
  • www.datascanpharmacy.com
  • Founded 1981
  • United States

About Datascan (Winpharm)

For over 35 years: An independently owned software company for independently owned pharmacies. While the competition is focused on how fast they can grow, we focus on how we can build better software, while servicing our clients like no one else can industry wide. Customers come to you and not the chains because of the service you can provide them, which is why we are serving the same clients for literally decades. Give us 15 minutes to tell you what makes us the BEST choice for your pharmacy


Datascan (Winpharm) Features

  • Automatic Refills
  • Barcode Generation
  • Compounding
  • E-Prescribing
  • Insurance Processing
  • Inventory Management
  • Multi-Store Management
  • Online Refills
  • Pill Imaging
  • Point of Sale (POS)
  • Prescription Processing
  • Rx Image Scanning
  • Signature Capture

Datascan (Winpharm) Reviews Recently Reviewed!

Great service from smaller company

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, frequent updates, very affordable compared to the competition. On site training and installation included in cost. Problems usually fixed within minutes of calling. Windows based, so keeps hardware costs down. Highly recommended!

Cons: Somewhat buggy, but most issues solved quickly. Doesn't play well with Windows 10. Some service technicians are better than others - often quality of service depends on who answers the phone

Vendor Response

by Datascan on July 11, 2017

Brian --- we are unaware of any issues with windows 10 what so ever. We have hundreds of systems out there working very well --so if your experiencing problems, please contact Brian in our offices and go over them. The system should not be 'buggy' at all unless it has to do with custom program changes that are being beta tested in a live environment.

Would like some more windows.

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simple to use and straightforward. It is geared towards pharmacist unlike other products that also have nursing department options incorporated which make them bulky. Getting in touch with the helpdesk is super easy. Much appreciated.

Cons: Not enough windows. Would like to be able to work on more than one patient at a time. Would also like additional report options.

Vendor Response

by Datascan on July 13, 2017

Gineta, you are able to work on multiple patients at one time. Please call into support so we can show you the way to do this. We also have tons of report options available-- each of which has filterable options to help customize the report. If you're looking for something more specific please reach out to support and we can assist you.

AWESOME

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASE OF USE AND SIMPLICITY- ABLE TO PULL PATIENT'S INSURANCE INFORMATION FROM ONLINE. GREAT TECHNICAL SUPPORT AT ANYTIME. EASY TO TRAIN NEW EMPLOYEES WITHOUT HASSLE

Cons: WINPHARM ICON DISAPPEARING FROM THE DESK TOP OR NOT WORKING AT TIMES. OVERALL I AM SATISFIED WITH THE SERVICE I'M GETTING AT THE MOMENT.

Overall: EASY TO USE AND TRAIN WITH. THE PHARMACY OPERATION COULD MANAGED BY JUST ONE EMPLOYEE.

Vendor Response

by Datascan on July 07, 2017

The icon disappearing is a connectivity issue related to your network and Windows. We can offer some troubleshooting options that can help eliminate this problem from happening. Please call into support anytime and we will be more than happy to assist!

Nice people who are ready to help. Don't have to wait long to get someone on the phone

Jul 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy menu setup and easy to follow. Right click menus are helpful. Helpdesk extremely efficient. Dropdown menu is very uselful. Tend to use that a lot more.

Cons: Get confused regarding flow

Vendor Response

by Datascan on July 07, 2017

We're so glad you joined the Datascan family! It's been a pleasure working with you and we hope to help support your pharmacy for many years to come!

Customer Service is the best of "ALL" customer service that I have used.

Jul 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use.

Cons: Sig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports.

Overall: ability to process patients medications.

Vendor Response

by Datascan on July 05, 2017

The system does have quite a few financial based reports in the system. Some profit tracking is done under drug reporting. Please contact our support team and they can walk you through this.

its the main software we use at the pharmacy

Jul 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The icons are easy to read, you can click on them and find you patients easily. customer support is readily available and very helpful.

Cons: you have to back out of the patient if you are not in the correct screen, you can look at the profile but you can not fill from the profile if you are not in the fill screen.

Overall: still learning it, I can fill my prescriptions and bill insurance

Vendor Response

by Datascan on July 03, 2017

Nancy please calll our offices and setup more Training. You can absolutely fill from the profile in a number of different ways.

I HAVE BEEN WITH DATASCAN FOR OVER 20 YEARS, I THINK THEY ARE THE BEST SOFTWARE PROVIDER IN USA!!

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CUSTOMER SERVICE IN SECOND TO NONE!! GREAT PROGRESSIVE PROGRAMS, UP TO DATE SERVICES FOR PATIENTS, MTM, PROCESSING E-VOUCHERS

Cons: TOO MANY OPERATING SYSTEMS IN SERVICE. MANY SYSTEMS IN THE FIELD ARE NOT UPDATED SO THAT EVERY CUSTOMER IS USING THE SAME PROGRAM

Overall: GREAT VALUE UPTO DATE OPERATING SYSTEM

WONDERFUL CUSTOMER SERVICE

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: USER FRIENDLY PROCEDURES WITH MANY EASY AND QUICK SHORT CUTS WHICH SPEED UP TYPING TIME. IF ANY QUESTIONS COME UP THEY ARE DEALT WITH VERY VERY QUICKLY, PROFESSIONALLY, AND CAURTEOUSLY.

Overall: QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE

SIMPLE TO USE, LOW MONTHLY FEES, AND LOW UP FRONT COST. GREAT CUSTOMER SUPPORT AS WELL

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: VERY EASY TO LEARN AND IF I HAVE ANY QUESTIONS LOGAN AND THE CREW ARE THERE WITH THE ANSWER. MY UP FRONT COST AND MONTHLY FEES WERE MUCH LOWER THAN THE BIG NAME SOFTWARE VENDORS AND WINPHARM HAS BASICALLY THE SAME FEATURES FOR 1/2 THE COST OR LESS. USING DATASCAN WAS A NO BRAINER FOR US. THEY GOT US UP AND RUNNING AS A NEW PHARMACY AND WE PLAN TO STAY WITH THEM AS WE EXPAND.

Cons: THERE IS NOTHING THAT I ABSOLUTELY DO NOT LIKE ABOUT THE SOFTWARE. HOWEVER THERE ARE ALWAYS THINGS THAT WOULD SUIT SOME OF US A LITTLE BETTER. WE ARE A SPECIALTY PHARMACY AND DISPENSE A HIGH VOLUME OF NARCOTICS. IT WOULD BE A TIME SAVER IF WINPHARM WAS ABLE TO SEAMLESSLY CHECK OUR STATES PDMP WHILE FILLING NARCOTICS.

Vendor Response

by Datascan on June 27, 2017

We absolutely agree about a link to state PMP's --but the limitation comes from the states systems. Until they allow us to synchronize we are limited --but we look forward to that opportunity as well.

AMAZING SUPPORT STAFF

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THE CREW THERE IS AMAZING, HELP US ASAP, NEVER GET A NO, THEY ALWAYS HAVE A SOLUTION FOR OUR PROBLEMS

Customer for ten years.... very pleased with the software and impressed with with support personnel

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: ease of training some one new as to have everyone on the same page. The ability to track refills, insurance payments and inventory

Cons: there seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down

Vendor Response

by Datascan on June 27, 2017

Please call our offices to go over the 'pop up's'. Many are options, pre-edits, to protect you, but can be turned on/off in the "My Store Options" page. Thank you for the kind words.

Awesome, easy, and great to work with.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and great support.
The system is very user friendly and any problem encountered the team takes care of right away.

Best system on the market!

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and learn, excellent customer support and service, tons of features, always get quick answers from the support technicians

Overall: This software system helped streamline our day to day workflow, accomplish more in less time, and made it easy to run out business effectively.

DATASCAN REVIEW

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the ease of the keys and how to ring sales and maintain sales inventory and product sold.

Cons: The credit card takes too long to process on 1 register and the receipt is very slow in printing. Also, to be able to shut receipt off at any given time, and to add gift receipt.

Overall: I DEAL WITH DATASCAN WHEN WE HAVE COMPUTER ISSUES. I FIND THE PEOPLE KNOWLEDGABLE AND HELPFUL. VERY PLEASANT AND POLITE AND OFFER SUGGESTIONS . THEY KNOW ALOT ABOUT COMPUTERS AND THE PHARMACY PROGRAM

Vanco Pharmacy

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The datascan p.o.s. is excellent in all aspects front end and pharmacy!!!! They run frequent updates and the support is always there even after hours.

Excellent product, easy to use, great support!

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Winpharm was easy to learn and use. The support staff at Datascan is always friendly and helpful and we love working with them.

GREAT SOFTWARE

Mar 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Any issues, which is not often, Artie is the man you want to talk, great tech, great service, always gets the job done

Overall a good product and superior to others I have used in the past

Mar 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer Service- highly knowledgeable and able to fix problems quickly. There are a few options I would like added. That is also an area I feel is good- they are responsive to suggestions. I have actually seen some added in the short time we have been working with them.

EASY TO USE AND EASY TO LEARN

Mar 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I DIDNT KNOW ANYTHING ABOUT DATASCAN WHEN I STARTED WORKING HERE 3 YEARS AGO. I FOUND THE SYSTEM VERY EASY TO LEARN AND THE SUPPORT DESK AT DATASCAN, ESP. ARTIE, VERY EAGER TO HELP ME WITH ANY PROBLEMS I ENCOUNTERED.

Great Company

Mar 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Always willing to help, they try their hardest to help you, especially Arty

Easy to use and train new employees with

Mar 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tracks information about scripts and financials in an easy to way to balance reports. The system is very easy to learn new employees on and has everyone doing the same way each and every script which leads to no errors

VERY THOROUGH AND RELIABLE

Feb 10, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: I HAVE USED THIS SYSTEM FOR OVER TEN YEARS. IT IS NOT EASY TO LEARN, BUT I WOULD NOT SWITCH TO ANY OTHER SYSTEM. IT CONTAINS EVERYTHING NEEDED FOR ACCURATE BILLING, WHICH IS MOST IMPORTANT. IT DOESN'T FREEZE OR CRASH, NO DATA IS EVER LOST. TECH SUPPORT IS VERY GOOD.

Vendor Response

by Datascan on February 10, 2016

Over the last 10 years our system has evolved quite a bit. Today, its easier to learn, easier to use, and our training programs are second to none. Also, we have our training videos that are now available to all clients, so whether you want to learn how to do something better, how to get the most out of the system, or you need assistance in training new staff ---these videos will make the overall experience a night and day difference. We hope all clients are now utilizing these videos as well as taking advantage of our Optimization Training where our staff can walk you through a lot of the added features and customization that can help build your profits and your business --and many of these features are built in and FREE to you. We just need to get clients to take advantage of them. If you have any questions at all never hesitate to call us!

Always ahead of everchanging pharmacy industry. Best costumer service in the industry.

Dec 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using Datascan for past 6 years and they have gone above and beyond to stay ahead of the constantly changing industry by providing new software features and updates to quickly fix any problems. Really easy to teach new employees, but the costumer services we have been receiving is what really stands out.

Quick Response

Dec 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Issues were handled quickly and taken care of in a timely matter. Tech support are on top of it all and responds back with quickness.

Easy to use and amazing customer service

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Program is very easy to use. We have pharmacy interns rotate from the local university and they are able to learn the system within 5 days of working with it. Customer service is top of the line. Always friendly and helpful. With technology always changing Datascan always keeps us up to date with these changes and how to prepare for them. I always recommend they them to everyone I know.

VERY EASY TO USE AND UNDERSTAND. SIMPLE AND STRAIGHT FOREWARD

Nov 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: DATASCAN SYSTEM IS A VERY EASY SYSTEM TO USE. PERSONALLY I HAVE BEEN USING THE SYSTEM FOR FIVE YEARS AND HAVE MANY GREAT CHANGES AND UPDATES THAT THEIR TEAM HAS PUT INTO THE PROGRAM. THE STAFF IS HANDS ON AND KNOWS THE THIER STUFF AND ARE VERY QUICK TO FIX ANY ISSUES THAT ARISE. NOT MANY CONS TO SPEAK ABOUT.

Great Job

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: DataScan is an easy to use software interface that updates constantly to meet both industry regulations and customer requests / needs. Anytime there is a problem the customer service team will take care of it quickly. They are very responsive to customer ideas and customizations. Over all, we highly recommend this company and their product.

Idle time

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I spoke with Artie today to help figure out a few minor things, and he could not have been more helpful with everything....I am completely computer illiterate, and he made everything as simple as could be (being that I could understand what he was doing)!!!!! Thanks Datascan!!!!!! :-)

REVIEW OF DATASCAN

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: BEST COMPANY TO WORK WITH

REVIEW OF DATASCAN

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: BEST SYSTEM AND BEST SERVICE

Easy to use system and GREAT customer service

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The system is easy to use and very intuitive. When you call customer service you get very fast response from a skilled representative. After my last trade show I realized that the rates are very good. Would recommend it to anyone

EXCELLENT PHARMACY SYSTEM

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: BEST SYSTEM ON THE MARKET! ALWAYS NEW AND USEFUL UPDATES. EXCELLENT CUSTOMER SERVICE . NOW WAITING TIMES! THEY EVEN GET BACK WITHIN 15 MINUTES ON THEIR OFF HOURS. WE ARE VERY PLEASED!!!

easy to use

Nov 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: they always seem to pick up phone and connect right away to our system and fix or correct
thanks

what a great company!

Nov 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Datascan is so good at what they do! Their customer service is excellent and their pharmacy software and pos is amazing!

DATASCAN pharmacy system

Nov 06, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: spages pharmacy (saint james, ny) has been using this system for many years. I have worked on different systems and found datascan to be a little behind in offering/implementing new technology. datascan does keep current with new regulations and legal issues but they are sometimes slow in getting it out to the users.

their customer service is supreme. we recently had an issue and they were on top of it and currently continue to monitor our situation.

Vendor Response

by Datascan on November 09, 2015

Datascan does pride itself on being ahead of the competition. We have update videos you can access to see the amazing amount of technology we offer ---and we can offer you a live software optimization training at no charge which we do for all clients, so you can really see the technology, automation, and start using all of the features that are built into the system for you.

QUICK EFFICIENT SERVICE BY DATA SCAN REP.

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: ON SEVERAL OCCASIONS THIS PAST MONTH, I WAS REQUIRED TO CALL FOR ASSITANCE IN THE USE OF THE WINDPHARM PROGRAM. I HAVE FOUND VERY KNOWLEDGABLE . POSTIVE AND QUICK PERSONALL THAT MADE MY EXPERIENCE DELIGHTFUL. I WOULD RECOOMEND THE COMPANY AND THE STAFF IN ANY OF THESE SERVICES. RESPECTFULLY LAWRENCE DAVAN STAFF PHARMACIST. COUNTY LINE PHARMACY

great service

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: always helpful great service

Data Entry

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Datascan's system is user friendly. I am able to type, print, and fill prescriptions in a timely fashion Being a certified pharmacy technician, that is a big deal. I need to make sure I get prescriptions filled fast with no stress. Thank you Datascan

QUICK RESOLUTION EVERY TIME

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I call DataScan on an average of one time per day and I consistently receive quality customer service. The most important benefit is that the call is always filled with a positive attitude, continues with positive feedback, and ends in a positive resolution. I'm always hanging the phone up with a smile on my face and walking away with knowledge I didn't have before.
Thank you DataScan!

The staff at DataScan are friendly and prompt to assist.

Nov 05, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The staff at DataScan are friendly and prompt to assist.

EASY TO USE, ALL SELF EXPLAINABLE.

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: THERE ARE NO CONS, ONLY PROS, FROM CUSTOMER SERVICE TO THE OWNER BEING HANDS ON AND HELPING OUT ANYWAY POSSIBLE. HIGHLY RECOMMEND THIS SOFTWARE

Very easy to use for basics of filling and refilling rx's

Oct 13, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Does everything I need it to do and probably a lot more that I don't take advantage of mostly due to lack of time to learn. Recently, update videos are available which will work out better than being on the phone and getting constantly interrupted. A con would be that whenever there is a major update, I need to close down my system during business hours so the system can update. It usually takes longer than estimated and backs us up when we can finally resume. I wish the updates could be done overnight so as not to interrupt our workflow. (This is not a frequent occurrence).

Vendor Response

by Datascan on October 13, 2015

Automatic updates that can be scheduled when you want will be coming out soon. We will be among the first vendors to offer a program like this.

They are great and get things done!

Oct 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Datascan is always there when you need them. If I can't figure out how to use something, or can't find something I need, I call them, they pick up usually within a minute, and they fix it while I'm on the phone with them. Honestly I can't ask for better customer service than what they provide.

Very straight-forward software, easy to use, great customer support...

Oct 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software eliminates the multiple, unnecessary steps that work-flow based software systems often force pharmacy staff to use. Having previously worked in a chain environment, I was happy to find this system does virtually all of the same things as those pricey systems, but for much less $$ and in a much more efficient way. Great customer support... someone takes care of my problem/answers my questions every time I call. Overall happy customer!

ITS AWESOME, NO PROBLEMS.

Aug 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: NO CONS, ALL PROS. FROM MANAGEMENT AND THE OWNER KEVIN ALL THE WAY DOWN TO THE TECHNICIANS.

EXCELLENT SOFTWARE

Aug 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: THIS SOFTWARE IS VERY EASY TO USE AND IS ALWAYS ON THE CUTTING EDGE.
PROGRAMS ARE CONSTANTLY UPDATED TO STAY WITH THE CHANGING TIMES.
THE SUPPORT STAFF IS ALWAYS THERE IN CASE THEY ARE NEEDED...24/7 !!!
THIS WILL BE THE ONLY SOFTWARE VENDOR YOU WILL NEED TO RUN YOUR BUSINESS BOTH PHARMACY AND FRONT END WITH THERE POS SYSTEM.

Great and fast tech support

Aug 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Just came back from my whole seller's trade show. couldn't relate to all the horror stories people told me about their vendors .
These guys are the best!!! never keeps you waiting too much on the phone ,never gives you bs
even the emergency after hours service is quick, prices are good and the software is easy and intuitive didn't miss any option that i needed

Great software

Aug 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very intuitive and easy to follow even if you've never had any kind of formal training. Filling prescriptions and doing edits on rejected claims can't be any easier. And of course, the tech support is second to none.

GREAT SOFTWARE VENDOR!!!!!!

Jul 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very happy with Datascan, easy to use, prompt service and great level of expertise!!!

Highly recommended

Jul 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I cannot recommend enough the quality of Datascan software and its services. The ease of use, the customer service that is always readily available, and so many different aspects of Datascan services to please their customers go beyond my expectations. I would recommend this over any other software I have used, and I have used many.

Great Program

Jul 30, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Always fast/good customer service.
Always adding many new features/ apps. for both customers and improving workflow

best customer support in the business

Jul 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: No one system is perfect for everybody. The ability get things adjusted for your particular needs in a timely manner makes this a superior product. Their programmers have adjusted functions and reports to my specific needs, especially when being audited. This has resulted in easy access of specific information needed to make the audit process painless. In addition they are very receptive to ideas you may have. If it makes sense and is good for all they will change it. They listen.

SOFTWARE REVIEW

Jul 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Datascan offers a personal service that has always met and exceeded expectations. We switched over from Opus and have been extremely happy with the decision. Customer service has been excellent in working with us with any issues that have come up.

EXCELLENT SOFTWARE ...EXCELLENT PLUS SERVICE !!

Jul 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: THEY ARE ON TOP OF ALL CHANGES, VERY PATIENT WITH OUR QUESTIONS , EXCELLENT CUSTOMER SERVICE

Truax Patient Services has been a Winpharm customer since 2012. We could not be happier.

Jul 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Being a retail, specialty, and mail order pharmacy all in one has required special software, and Winpharm (Datascan) has proven to us the ability to service all our needs. We could not be happier with our software and service from Datascan.

WINPHARM PHARMACY SOFTWARE

Jan 20, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: WORKS WELL, EASY TO USE

DATASCAN

Jan 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: OVERALL WINPHARM IS A GOOD PRODUCT. IT IS FAIRLY EASY SYSTEM TO USE. IT HAS MULTIPLE HELPFUL FUNCTIONS FOR BOTH RETAIL AND LONG TERM CARE PHARMACIES. DATASCAN PLAYS A BIG ROLL IN MAKING WINPHARM A GOOD PRODUCT AS THEY ARE VERY HELPFUL AND RESPONSIVE TO THEIR COMSUMERS REQUESTS. THEY LISTEN TO THEIR CUSTOMERS AND MAKE IMPROVEMENTS TO THE SYSTEM ON REGULAR BASIS.

DATASCAN SOFTWARE

Jan 09, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple, effective and easy to use. The tech support is terrific!

REVIEW OF DATASCAN

Jan 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Datascan has been very reliable in there prescription processing. There customer service is very prompt tio respond to your daily issues. I would recommend datascan.

datascan

Jan 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: datascan is a great company to use, the tech support is excellent and the pos system is perfect.

GREAT SYSTEM

Jan 08, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I LIKE TO USE THIS SYSTEM AND FOLLOW IT
IT EASY TO USE

Winpharm with Datascan

Jan 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My company is very happy with Datascan and their Winpharm product. They are very knowledgeable and helpful if I call with a question or a problem. They are very prompt to help me understand how to do something or fix something.

OVERALL PERFORMANCE

Jan 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: DATASCAN IS GREAT! STAFF IS AWESOME AND THE REPOR THEY HAVE WITH CUSTOMERS IS OUTSTANDING. THE OWNER GETS ON THE PHONE AND TAKES CARE OF THINGS HIMSELF RIGHT AWAY. KEEP UP THE GREAT WORK

DATASCAN REVIEW

Dec 25, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: EASE OF USE, GREAT FEATURES
GREAT CUSTOMER SERVICE, FRIENDLY, PROFESSIONAL AND POLITE STAFF

Datascan's Winpharm gets a Big THUMBS UP!

Dec 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In the ever changing world of independent pharmacy, you have to keep up with trends and demands not only to prosper, but to stay in business. Datascan has been our software provider for years, and we rely on them greatly to insure that we are using the best systems available to not only run our business, but to ensure patient safety, compliance, and better patient care.

Datascan is easy to reach. We are on a first name basis with most of the staff and they are always just a phone call away to aid in any software issues and to mold to the changing demands of our business. I couldn't ask for better SERVICE from my software company, hands down.

Datascan listens to me, and my needs. They are able, and willing to make adjustments within the Winpharm program that makes the best sense for our business, and teach me ways to even get more out of their program.

datascan

Dec 02, 2014
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: software is easy to use and contains all the fields used in dispensing. Tracks allergy and refills and makes the job more manageable.

DATASCAN WINPHARM!!!!!!

Dec 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WE HAVE BEEN WITH DATASCAN FOR THE LONG HAUL. THE SYSTEMS THAT THEY HAVE MOLDED THROUGHOUT THE YEARS IS CUSTOM- TAILORED FOR OUR BUSINESS. I CAN QUICKLY AND ACCURATELY SERVE MY CUSTOMERS WITH THE CONFIDENCE THAT I HAVE A 5 STAR COMPANY ONE PHONE CALL AWAY. THE PROGRAM IS EASY TO USE AND DATASCAN HAS THOUGHT OF EVERYTHING. ALSO, THEY ARE VERY RECEPTIVE TO ANY INPUT AND ADJUSTMENTS THAT WE REQUEST TO MAKE MY LIFE EASIER.

Winpharm from an IT perspective!

Nov 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In 30 years of computer experience and decades in IT, I seldom get my money's worth over time. Eventually great companies make cumbersome changes. Sometimes to the extent their products become clumsy, incompatible or old-fashioned. Not so with Datascan.

In almost 4 years using Datascan Pharmacy Software I have never been let down or disappointed. Being on opposite sides of the US, I presumed there would be time difference constraints for service that would certainly interrupt my business flow. Unacceptable to my Pharmacy.

Much to my delight, their team was far beyond competent, expedient and able to handle every aspect of the remote installation and configuration without a hitch. All upgrades, maintenance were streamlined for us by their efficient remote service.

To my knowledge, Tumalo Pharmacy staff is, and has always been, walked through step-by-step any IT or upgrade issue by a competent, knowledable and courteous Customer Service person.

Datascan has always been able to remotely fix all problems (very few) remotely the same day.
I have seen them work and they will accommodate your network configuration not only stand-alone PC's.

They can work with all versions of Windows platforms and thoroughly understand configuration of Windows by manipulating DOS commands (a lost art these days).

They understood the security concerns of our IT group and respected all HIPAA and compliance standards we brought forth. They successfully configure all the peripheral gear and invoice format changes we've thrown at them.

I am satisfied and proud to use Datascan.

Thanks Kevin Minassian for making a state-of-the-art, reliable, user friendly product.

Sincerely thank you,
Doug Forbes
Dark Horse Security Consulting
Tumalo Pharmacy
Bend, Oregon

GREAT PRODUCT

Nov 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I worked with a few different pharmacy software programs and found datascans to be the easiest and most effecient. The customer service is excellent and usually solves any issues quickly. I really like the fact that the company is open to any suggestions or new ideas coming from us. I highly recommend this product.

DATASCAN REVIEW

Nov 05, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Always get great customer support

DataScan

Nov 05, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great pharmacy software !!! They are always up yo date on the latest technology.

customer service-second to none

Nov 05, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: i have never in16 years had a problem that the staff at datascan didn't fix courteously and professionally. It is a pleasure doing business with them, respectfully, aaron tabi, pres.

Winpharm is the easy part of running a pharmacy!

Nov 05, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am extremely satisfied with our choice of Winpharm as our pharmacy software vendor. I have been a pharmacist for 30 years and used to work as a relief "travelling" pharmacist for many different companies. I have had experience with almost all the big vendors out there. When I decided to open my own independent pharmacy over 3 years ago, I found Winpharm to be my number one choice after comparing multiple other vendors. I was able to talk with the company president, Kevin, who devoted his personal time to make sure all of my questions were answered. Being on the west coast, in Oregon, I was concerned about the long distance and difference in time zones, however those concerns never even came up. We have gotten excellent customer service and every issue is usually resolved in one phone call. I am forever grateful for choosing Winpharm/Datascan! Not only do we save money every month, we can and will add new services as our business continues to grow, including the POS system and other options that will help streamline our workflow and paperwork. The Winpharm software program is the most user-friendly system I have ever used, being window's based. I also love the ease of billing 3rd party insurance and a simple procedure to coordinate benefits for patients with more than one insurance. It was easy to learn how to use and also easy to train technicians to be self-sufficient in a short time. If I were starting over today, I wouldn't change anything and continue to be completely satisfied with Winpharm!

Director of Pharmacy

Aug 13, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Ease of operation and flexibility are the items that brought us to Datascan. Their pharmacy system and POS integrate well with each other. The key factor and the biggest plus is the customer service attention that we receive. Having come from many large corporate type systems in the past, it is refreshing to deal with a company that actually cares. I know the staff, they know me, I got a problem, they fix it.

OWNER OF PHARMACY

Jul 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: GREAT CUSTOMER SERVICE, PROMT ASSISTANCE, KNOWLEDGEABLE IN THE FIELD

WINPHARM

Jun 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Winpharm is a great program and user friendly. The staff at Data scan is very helpful, kind and knowledgeable. Any time I need anything I can count on the staff at Data scan to come through and help me successfully. Thanks Logan, Clifford, Joe, Patrick, Keith, Brian and Kevin :)

WINPHARM, ON A 5 STAR SCALE THESE GUYS GET 10 STARS FROM US

Jun 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The technical support/customer service is number 1 as far as I'm concerned and compared to other software vendors that I've dealt with over a 17 year span. The techs are polite, friendly, and answer the phones in seconds. 99.5% of issues are resolved the same day within hours, the other 0.5% the following day. I should note that I have been a satisfied Datascan customer for over 10 years and they make improvements to the software constantly. I think that the Winpharm program is excellent in it's layout, ease of use, and dependability. People who have never worked with Winpharm learn the software pretty quickly. The program updates automatically, so it's always up to date and that makes my life easier. In our store Winpharm is linked with the POS, also from Datascan, and gives us additional features that make the everyday tasks a snap, or a click, such as viewing which Rx's were picked up and customer signatures.

-Pros:
*Speed of Rx filling process and ease of use.
*Stable Platform.
*Datascan Staff.
*Price.

-Cons:
*Can't think of anything right now

-Overall:
*Great Program
*Highly Recommended

IMC

May 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to use, it is truly an exceptional software and it allows you to navigate around the fileds very easily. If ever we have a question or an issue, the customer service team is exceptional at answering and trouble shooting any and all situations, and to be honest its ususally an issue on the payer side nothing to do with the software.... hands down after being exposed to and using 3 different types of pharmacy softwares we have found the right fit with Datascan, and would not change it for anything...We would highly recommend it!

i have used datscan for the last 27 years

Apr 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: i have only used datascan as the program for both of my pharmacies. they are very conscious of everything that a pharmacy needs in their computer system. i am old and cheap so i hesitated to upgrade my hardware. i did so last month in both pharmacies and i am very very happy that i did.
their team of customer service people are top notch. they respond to any issues very quickly and will work on it till they get it right. a month or so ago (before i invested in the new hardware) the entire system crashed in one store. i had a new pharmacist on duty. we were up and running within 2 hours including the delivery of a new computer. and this was on a saturday!

DATASCAN

Apr 16, 2014
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: PROGRAM IS EXCELLENT ,EASY TO USE, USER FRIENDLY, GREAT FEATURES ,SUPPORT STAFF VERY PROFESSIONAL

DATASCAN

Apr 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROGRAM IS VERY FRIENDLY, EASY TO USE , GREAT FEATURES, SUPPORT STAFF VERY PROFESSIONAL

DATASCAN PHARMACY SOFTWARE EXPERIENCE

Apr 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been in business for about one year. Datascan is the software that we chose after reviewing other available softwares in the market. Our experience with DataScan has been exceptional to say the least. The software is user friendly with a lot of functionality that is available to use as our business grows. The technical assistance provided is tremendous. I am not looking any further for another software provider. I strongly recommend this company. It is the best buy for your money, compared to competitors! Love you DataScan team, continue with the awesome job you all do.

Datascan is just Outstanding!

Apr 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After looking at many of the software pharmacy companies and POS systems they offered, we decided on Datascan, and what a great choice we made. As a startup, they were there with us every step of the way. Their customer service is number 1, answering even the smallest questions that you could ask, with 110% satisfaction, politeness, friendly, easy to understand, service personnel that answer the phones in seconds. From startups to those that have been around for years, no wonder everyone is switching over to Datascan. You won't be disappointed.

Datascan Review

Dec 19, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Very easy to use and customer friendly. Data can be entered and processed in under a minute if patient is already registered.

Con: Updates usually means improvement, and it should be made available to everyone without having to ask.

Overall: I really like the overall ease of use and would recommend it.

Vendor Response

by Datascan on June 13, 2014

Our smaller updates are given out automatically, but the larger ones where file structures change and there are a lot of changes, we place into a strict 30 day beta test mode. Once it becomes available for everyone else we release the news in our monthly newsletter and as clients call in we do our best to remind them if they have an older version. Thank you for your feedback.

Datascan

Dec 19, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been a satisfied Datascan customer for over 25 years. I think the Winpharm program is excellent as far as layout, ease of use, and dependability. Updates are frequent and address the ever changing environment we have to cope with. I am also impressed with the flexibility of the program in that individual needs can be met. Customer service has always been,and continues to be stellar.

DATASCAN

Dec 19, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: THE WINPHARM SYSTEM IS VERY USER FRIENDLY. THE SOFTWARE IS ALWAYS UP TO DATE, WHICH MAKES FILLING PRESCRIPTIONS A PLEASURE. IF THERE ARE ANY PROBLEMS THEY ARE ALWAYS TAKEN CARE OF IN A VERY PROMPT MANNER. THE DATASCAN TEAM DESERVES AN
A++ FOR SERVICE.

PRODUCT WINPHARM

Dec 19, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROGRAM IS EXCELLANT EASY TO USE USER FRIENDLY GREAT FEATURES SUPPORT STAFF VERY PROFESSIONAL

WinPharm

Dec 12, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Application is easy to use, support team is prompt. Only recommendation would be to enhance compounding portion to ease with entry of compound formulas with no negative impact to inventory along with working with clients on controlled substance reporting those those pharmacies licensed in multiple states.

Datascan

Feb 12, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Get software and support is great

Cons: Some support staff need to be trained a little better in the software uses

Overall: Easy to use and if you need special features they will do them for you

Ease of implementation

Jan 12, 2013
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The reason I gave only four stars for this is because it took us a while to change from a non windows based software to a windows based software. Once we figured that out the system is great. Very easy to fill prescriptions and run various reports. We also purchased the point of sale and that has been terrific having both the pharmacy and reigster linked together.
The customer support at Datascan is terrific. We have had some issues after hours and on holidays and they have called us back within 15 minutes resolved the problem.
Datascan is constantly coming up with new software to further meet our needs. I personally love the Cover my Meds. it is made prior authorizations much easier to deal with.

Cons: the few cons to the rx software in my opinion are how the refills appear on the profile, would rather see how many refills left rather then the total number of tablets left. Also for the reports if the pages were numbered that would help.

Overall: In all aspects the Pros definitely out way the cons.
Great software and company.

SBROOK REVIEW

Jan 03, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: EXCELLENT CUSTOMER SUPPORT AND VERY USER FRIENDLY

Cons: I WISH THE UPDATES CAN BE PERFORMED AUTOMATICALLY WITHOUT US HAVING TO CALL IN ALL THE TIME.

Overall: EXCELLENT PRODUCT AND WILL RECOMMEND IT IN A HEART BEAT.

Datascan Winpharm

Jan 03, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use
Speed
Stable Platform

Cons: None at this time

Overall: Highly Recommend

Software review

Jan 02, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use, very user friendy and easy to easy, they work with you to make improvements and upgrades and if it will that will be used by all there clients then its free off charge. Big Plus they speak good English

Cons: Wait before you get upgrades

Overall: Great software company and great people that work there. Highy Recommended

Datascan review

Jan 02, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great product, very user friendly. Outstanding Customer Service

Cons: No negative comments about Datascan

Overall: We have been doing business with Datascan for over 10 years. They are highly recommended by our Pharmacy

Great

Dec 28, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The system is very user friendly. New employee's have no problem learning the software. Many saftey features to ensure you are getting paid the correct price for the prescription.

Cons: non at this time

Overall: A great investment. The system will pay for its self just with the preventing of underpaid claims

Great product

Dec 27, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer support is amazing. They always resolve any issue I may have within a few minutes. They are always adding new features that make it easier and more efficient

Cons: no cons to speak of

Overall: I would very much recommend this product/company. Everyone is very helpful and pleasant.

Pharmacist

Dec 26, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Product is great staff is exception would highly recommend Datascan to everybody

Cons: I have no cons

Overall: There service and custom needs go beyond what anyone could ask for

Excellent

Dec 26, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: User friendly easy to train others

Cons: None rep always available to help

Overall: None I have my hands full just trying to run a Pharmacy that is why I have them...

DATASCAN WINPHARM

Dec 26, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: PROBLEMS ARE DEALT WITH IN A VERY EFFICIENT MANNER

Cons: NEW UPDATES LEAD TO OTHER ISSUES

Overall: TEST UPDATES MORE THOROUGHLY BEFORE YOU ASK PHARMACIES TO DOWNLOAD THEM

PAUL'S PHARMACY

Dec 26, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: CUSTOMER SERVICE IS EXCEPTIONAL, OUTSTANDING AND ABOVE WHAT YOU EXPECT. EXCELLENT PRODUCT!!!!

Cons: not enough companies like datascan.

Overall: EXCELLENT PRODUCT!!!!!!