# Datascan Pharmacy Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Datascan Pharmacy Software the right Pharmacy solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120411/Datascan-Winpharm/reviews --- Datascan Pharmacy Software 4.9 (163) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Datascan Pharmacy Software Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JH Jeffrey H Pharmacy ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “Datascan's Winpharm delivers a standout pharmacy software experience, blending boutique customization with exceptional customer service to meet the unique needs of every pharmacy.“ December 2, 2024 BP Bryan P PresidentRetail, 11 - 50 employeesUsed the software for: More than 2 years. “With my old software vendor, I was used to calling customer service and leaving a message that may have never been returned. “ November 3, 2022 JH Jeffrey H Pharmacy ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “By prioritizing user-centric design and personalized features, Winpharm empowers pharmacies to optimize operations, improve patient outcomes, and stay ahead in a competitive market.“ December 2, 2024 JN Jared N Independent Pharmacy OwnerPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years. “All systems have flaws, bugs, and errors.“ November 4, 2022 KA Kimberly A PharmacistHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months. “Adding a new product or barcode feels quick, price changes drop in fine even when supplier list comes messy Excel.“ May 5, 2025 CJ Cyrena J Owner Pharmaceuticals, 2 - 10 employeesUsed the software for: Less than 6 months. “Too many pop ups that you cannot turn off even though they sell you a customizable program“ February 18, 2022 AR Amanda R Pharmacy TechnicianPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years. “sensitive content hidden\] were great about showing us all of the ins and outs of the system during our introduction period and very prompt while needing to make adjustments to suit our needs.“ June 17, 2025 AP Andrew P Owner/Supervising PharmacistPharmaceuticals, 51 - 200 employeesUsed the software for: More than 2 years. “i.e. I always get tripped up when typing a new script for e-prescribe, the software will alert you that their is an older RX with refills still, or that the script is too soon to fill, or both.“ March 27, 2021 ## Showing most helpful reviews Showing 1-25 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adam A. Vice President and Clinical Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Intuitive Program with Great Features! " November 9, 2018 5.0 Datascan is great because if there is a bug or if something doesn't work, the team addresses the problem quickly. They are responsive to input and feature requests for things that are specific to your pharmacy. It reflects the mindset that we have at our pharmacy - not a big operation where you are just a number, but an environment where the software people know you, your setup, and your needs. Pros It is evident that this software is made with the mindset of a pharmacist and the flow of a retail pharmacy. New features are consistently being unveiled that allow the program to evolve with the ever changing world of pharmacy, healthcare, and technology. The med sync is intuitive and the workflow delivery functions are a big help with our setup. Cons Sometimes there are bugs or features that may not work as imagined. But those are usually addressed within reason. Review Source AK Anne K. Pharmacy Manager Pharmaceuticals Used the software for: Less than 6 months ### "Exactly what an independent pharmacy needs." October 16, 2024 5.0 Overall experience was excellent. No question was left unanswered, and we are extremely happy with the reduction in cost. Pros Winpharm was very easy to learn, the training staff was helpful and knowledgeable. The simple process of filling a prescription is quick and efficient. Help desk staff has immediate response rates and if a question needed more research they connected back in less than 24 hours, Cons Took a little extra time to connect with all the nuances of the program, Switched from [NRx](https://www.capterra.com/p/213656/NRx/) We were with other company for 20+ years and reporting features were not easy to use, costs kept increasing but functionality remained static. Review Source BW Bryan W. Pharmacist-In-Charge Pharmaceuticals Used the software for: 1-2 years ### "WinPharm Review" June 7, 2024 4.0 Customer Service is great. Overall satisfied, but definitely could use upgrading to be on the same level as Pioneer Rx. Would like to see the MedSync program improved, QR Code on Rx Prescription bottle labels, etc. Would also like to see more integration with other programs. Pros Customer Service is always great. Short hold times and always helpful. Cons MedSync and mobile app. Also, 340B setup overestimates gross margin. Should be able to customize and make more user friendly. Review Source Response from Datascan Pharmacy Software June 12, 2024 Thank you so much for leaving a review. We're glad you've had a great experience with our customer support. Our #1 goal is providing exceptional service. Please reach out to us to discuss your ideas for improving our MedSync. We're always open to hearing how we can make our features better. We do also offer QR codes on the labels, support can assist you in setting this up. Please let us know what integrations you're looking for. HB HAMID B. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent pharmacy software/excellent support team" August 21, 2024 5.0 Five out of five stars! They rock! Great product that they are always developing and making better. Pros It works, it is straightforward and their help/support team is readily available. This is an excellent software. We use it for processing and as an advanced POS. I highly recommend it. Cons I can't think of anything. This software simply works and it doesn't break down on you. Switched from [Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/) They got too big for us, they forgot their customers. Terrible untrained help staff. Review Source AS Alisa S. OWNER Pharmaceuticals Used the software for: 1-2 years ### "PHARMACYOWNER" May 30, 2024 5.0 Excellent Service, would recommend to everyone. Great product for our pharmacy Pros It is user friendly, EXCELLENT customer service Cons There is not a thing we don't like!! We like everything! Switched from [iKnowMed](https://www.capterra.com/p/213436/iKnowMed/) McKesson not supporting anymore, sure beat Pioneer they were recommending Review Source BP Bryan P. President Retail Used the software for: 2+ years ### "Wish we switched sooner!" November 3, 2022 4.0 Experience has been excellent. Very pleased with my decision. Customer service is TOP NOTCH. With my old software vendor, I was used to calling customer service and leaving a message that may have never been returned. DataScan's representatives are extremely knowledgeable and remote in to your system to fix the problem on the spot. Pros After switching from our previous software vendor, and after this "old dog" learning new tricks, I realized how much faster and easier it is to process prescriptions. Processing prescriptions is a breeze and it has freed up more time for other tasks during the day. The POS is easy to use and the mobile delivery option is of great use. There are MANY more functions of the software that we haven't even utilized yet. Cons We had implemented the new software about a year before DataScan went through a change in platform and programming. We had some difficulties with delivery/POS/dispensing system integration and communication, however, customer support was excellent in helping us to hammer out issues during the process. Most issues have been resolved and the system is working smoothly again. Alternatives considered [Liberty](https://www.capterra.com/p/134060/Liberty-Software/) Reason for choosing Datascan Pharmacy Software Independent family business, just like mine. We independents strive to give the best service, why wouldn't I trust an independent software company for my processing needs? Customer service is the best. Review Source DS David S. Owner Pharmaceuticals Used the software for: 2+ years ### "NYCO corp" October 12, 2022 5.0 Pros Easy to navigate around many add on features to help work flow and give Exceptional customer service Cons Software is great and if any problems arise the team at Datascan is there for you . This make it hard to find things not to like Switched from [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) They are a step head of all the competition. And very easy to speak with if your in the need of assistance Review Source CT Charles T. Owner Pharmacist Retail Used the software for: 6-12 months ### "Switching software in a pandemic " March 22, 2021 5.0 Great reporting capabilities, ease of use of the program overall, very user friendly Pros Having switched to Datascan in a pandemic year, the software made it much easier for us to coordinate prompt delivery and shipping of maintenance fills, especially of pediatric compounds. Many of our families with young children, either temporarily or permanently moved away during COVID, and being able to forecast and anticipate their prescription needs by clicking on "View Daily Rx Log" has tremendously helped. I also find the Patient Notes and E-Rx annotations extremely valuable in the context of filling compounded prescriptions that do not always come through clearly via e-prescribing. Adding and creating compounds \[in Datascan’s software\] is a breeze! Cons At first I thought the system froze too often but then realized that some of computers were still operating on Windows 7! PLEASE upgrade to Windows 10 Pro before you do anything Alternatives considered [PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/) Reason for choosing Datascan Pharmacy Software Superior customer service and responsiveness Review Source BT Britny T. pharmacy tech Pharmaceuticals Used the software for: 2+ years ### "winpharm is amazing " February 26, 2025 5.0 its amazing and so easy to use! easy layout and makes work fast paced Pros The easy functionality and accessability Cons nothing that i dont like, its been great and so easy to use Review Source KA Kimberly A. Pharmacist Hospital & Health Care Used the software for: 6-12 months ### "Helps me tame the meds mess" May 5, 2025 5.0 Winpharm is handy software for our pharmacy stock, lets me track pills, syrups, every batch in clear tables. Pros Adding a new product or barcode feels quick, price changes drop in fine even when supplier list comes messy Excel. Cons Search box finds prescriptions fast but first setup asks many clicks, updates arrive late afternoon and slow the screen for minutes, report export to PDF sometimes misses last line. Review Source AC Anthony C. Owner Pharmaceuticals Used the software for: 2+ years ### "Datascan Winpharm" November 3, 2022 5.0 I have used the Datascan Winpharm system for over 30 years. Their staff and management have always been reliable, friendly, and responsive. Datascan has always accommodated all of our needs. I would NEVER consider changing software companies. They are the BEST Pharmacy Software company in the industry today. Pros The Winpharm system is easy to use and simple to understand. It allows us to fill a high volume of prescriptions in an accurate and safe manor, while still monitoring our cost and protecting our bottom line. Cons There are no major problems that come to mind. Review Source HJ Howard J. Owner Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Datascan review" November 14, 2023 5.0 Excellent. Their staff is steady. They stay on top of the most current industry requirements Pros I love the customer service team. Problems are few and they are solved quickly Cons I wouldn’t be using them for 36 years if I had any major complaints Review Source Response from Datascan Pharmacy Software November 15, 2023 Thank you for trusting us to take care of your business for almost 4 decades. We appreciate you so much! CV Christopher V. Owner Retail Used the software for: 2+ years ### "Taconic Pharmacy" October 27, 2022 5.0 Datascan's winpharm system is without a doubt the easiest system I have ever used while still offering hundreds of different modifications and additions when/if needed. The staff and customer service level cannot be rivaled in my opinion either. Pros The various programs required in running a retail business with a pharmacy and integrated completely. Ease of use is amazing allowing new staff to be trained quickly. Cons I have no specific function or feature that I would say I dislike Review Source NB Nishant B. Administrator Hospital & Health Care Used the software for: 1-2 years ### "Feature rich application " August 19, 2021 5.0 The software does it is supposed to. Runs without hiccups or interruptions. The people behind the scenes are very professional and a delight to work with. Pros The best part of running this software is the people and philosophy they carry. From sales, onboarding, engineering, billing to support departments, all of the teams are very helpful. They genuinely want to figure out ways to assist and make the application adapt to business needs. We have engaged with Winpharm on several occasions looking for assistance or ideas for change. Once we are set in workflow, the software cruises on auto-pilot. No issues or need for constant engagement. Cons The experience has been great. No concerns or complaints. They are busy helping so many clients that sometimes things can take time but they are also very good about prioritizing key items to avoid delays. Reason for choosing Datascan Pharmacy Software They really want to work with you to make things work for you. Really positive attitude for a vendor Review Source NN Nicole N. Manager Pharmaceuticals Used the software for: 2+ years ### "Datascan" September 14, 2023 5.0 Pros Great customer service, easy to use and affordable Cons We have multiple stores so it would be nice if they could be more easily linked. Could use an easier way to deal with financial aspects Review Source AL Arlen L. Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Review of datascan" November 1, 2022 5.0 Pros Easy to use, simple and very user friendly. Great customer service Cons No cons. Nothing bad about this. There is nothing bad I can say about this software Review Source KV Kim V. Pharmacist Pharmaceuticals Used the software for: 2+ years ### "WinPharm Review" October 27, 2022 5.0 Pros The ease of use and backend support. It is easy to use and has all the necessary functionalities for the business to run efficiently. Cons It does what we need it to do, no issues. Review Source RS Russell S. CEO Retail Used the software for: 2+ years ### "Best Pharmacy Software with Trusted support safe " October 10, 2022 5.0 Pros Personal feel, you get to know all the support staff Cons Any Conversion is hard but they help you very step of the way Review Source JV James V. Management Pharmaceuticals Used the software for: 2+ years ### "Works perfectly, best pharmacy software around" May 4, 2022 5.0 Pros Ease of use, great support!!!!!!!!!!!!!!!!!! Cons No real problems, they keep everything updated pretty regularly Review Source gL gineta L. pharmacist Pharmaceuticals Used the software for: 2+ years ### "Would like some more windows." July 7, 2017 5.0 Pros It's simple to use and straightforward. It is geared towards pharmacist unlike other products that also have nursing department options incorporated which make them bulky. Getting in touch with the helpdesk is super easy. Much appreciated. Cons Not enough windows. Would like to be able to work on more than one patient at a time. Would also like additional report options. Review Source Response from Datascan Pharmacy Software July 13, 2017 Gineta, you are able to work on multiple patients at one time. Please call into support so we can show you the way to do this. We also have tons of report options available-- each of which has filterable options to help customize the report. If you're looking for something more specific please reach out to support and we can assist you. EC ENRIQUE C. Assistan Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Customer Service is the best of "ALL" customer service that I have used. " July 5, 2017 5.0 ability to process patients medications. Pros ease of use. Cons Sig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports. Review Source Response from Datascan Pharmacy Software July 5, 2017 The system does have quite a few financial based reports in the system. Some profit tracking is done under drug reporting. Please contact our support team and they can walk you through this. dC darrell C. dispensary supervisor Used the software for: 2+ years ### "Customer for ten years.... very pleased with the software and impressed with with support personnel" June 27, 2017 5.0 Pros ease of training some one new as to have everyone on the same page. The ability to track refills, insurance payments and inventory Cons there seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down Review Source Response from Datascan Pharmacy Software June 27, 2017 Please call our offices to go over the 'pop up's'. Many are options, pre-edits, to protect you, but can be turned on/off in the "My Store Options" page. Thank you for the kind words. KR Kerri R. PIC, owner Used the software for: ### "Winpharm is the easy part of running a pharmacy!" November 5, 2014 5.0 I am extremely satisfied with our choice of Winpharm as our pharmacy software vendor. I have been a pharmacist for 30 years and used to work as a relief "travelling" pharmacist for many different companies. I have had experience with almost all the big vendors out there. When I decided to open my own independent pharmacy over 3 years ago, I found Winpharm to be my number one choice after comparing multiple other vendors. I was able to talk with the company president, Kevin, who devoted his personal time to make sure all of my questions were answered. Being on the west coast, in Oregon, I was concerned about the long distance and difference in time zones, however those concerns never even came up. We have gotten excellent customer service and every issue is usually resolved in one phone call. I am forever grateful for choosing Winpharm/Datascan! Not only do we save money every month, we can and will add new services as our business continues to grow, including the POS system and other options that will help streamline our workflow and paperwork. The Winpharm software program is the most user-friendly system I have ever used, being window's based. I also love the ease of billing 3rd party insurance and a simple procedure to coordinate benefits for patients with more than one insurance. It was easy to learn how to use and also easy to train technicians to be self-sufficient in a short time. If I were starting over today, I wouldn't change anything and continue to be completely satisfied with Winpharm! Review Source TD TINA D. Mangaer Pharmaceuticals Used the software for: 1-2 years ### "DATASCAN REVIEW" February 16, 2017 5.0 I DEAL WITH DATASCAN WHEN WE HAVE COMPUTER ISSUES. I FIND THE PEOPLE KNOWLEDGABLE AND HELPFUL. VERY PLEASANT AND POLITE AND OFFER SUGGESTIONS . THEY KNOW ALOT ABOUT COMPUTERS AND THE PHARMACY PROGRAM Pros the ease of the keys and how to ring sales and maintain sales inventory and product sold. Cons The credit card takes too long to process on 1 register and the receipt is very slow in printing. Also, to be able to shut receipt off at any given time, and to add gift receipt. Review Source aT aaron T. PRESIDENT Pharmaceuticals Used the software for: 2+ years ### "WONDERFUL CUSTOMER SERVICE" June 27, 2017 5.0 QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE Pros USER FRIENDLY PROCEDURES WITH MANY EASY AND QUICK SHORT CUTS WHICH SPEED UP TYPING TIME. IF ANY QUESTIONS COME UP THEY ARE DEALT WITH VERY VERY QUICKLY, PROFESSIONALLY, AND CAURTEOUSLY. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.