--- title: "Datascan Pharmacy Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Datascan Pharmacy Software the right Pharmacy solution for you? Explore 163 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/" page_type: "reviews" language: "en" --- Datascan Pharmacy Software 4.9 (163) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Datascan Pharmacy Software Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JH Jeffrey H Pharmacy ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “Datascan's Winpharm delivers a standout pharmacy software experience, blending boutique customization with exceptional customer service to meet the unique needs of every pharmacy.“ December 2, 2024 BP Bryan P PresidentRetail, 11 - 50 employeesUsed the software for: More than 2 years. “With my old software vendor, I was used to calling customer service and leaving a message that may have never been returned. “ November 3, 2022 JH Jeffrey H Pharmacy ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “By prioritizing user-centric design and personalized features, Winpharm empowers pharmacies to optimize operations, improve patient outcomes, and stay ahead in a competitive market.“ December 2, 2024 JN Jared N Independent Pharmacy OwnerPharmaceuticals, 11 - 50 employeesUsed the software for: 1-2 years. “All systems have flaws, bugs, and errors.“ November 4, 2022 JH Jeffrey H Pharmacy ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “What truly sets Datascan apart is its commitment to customer satisfaction, with a responsive support team available to address any issues promptly and effectively.“ December 2, 2024 CJ Cyrena J Owner Pharmaceuticals, 2 - 10 employeesUsed the software for: Less than 6 months. “Too many pop ups that you cannot turn off even though they sell you a customizable program“ February 18, 2022 WM Wendy M Pharmacist and OwnerPharmaceuticals, 2 - 10 employeesUsed the software for: Less than 6 months. “Many of the benefits I see daily: The POS system is user friendly, the CC machine is fast, reports are easy to produce, processing prescriptions is easy; edits are easy, DUR fields auto-populate, ... I could give a hundred examples of improvements over any of the other pharmacy software systems that I have used over the years.“ December 4, 2024 AP Andrew P Owner/Supervising PharmacistPharmaceuticals, 51 - 200 employeesUsed the software for: More than 2 years. “i.e. I always get tripped up when typing a new script for e-prescribe, the software will alert you that their is an older RX with refills still, or that the script is too soon to fill, or both.“ March 27, 2021 ## Showing most helpful reviews Showing 1-25 of 163 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Adam A. Vice President and Clinical Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Intuitive Program with Great Features! " November 9, 2018 5.0 Datascan is great because if there is a bug or if something doesn't work, the team addresses the problem quickly. They are responsive to input and feature requests for things that are specific to your pharmacy. It reflects the mindset that we have at our pharmacy - not a big operation where you are just a number, but an environment where the software people know you, your setup, and your needs. Pros It is evident that this software is made with the mindset of a pharmacist and the flow of a retail pharmacy. New features are consistently being unveiled that allow the program to evolve with the ever changing world of pharmacy, healthcare, and technology. The med sync is intuitive and the workflow delivery functions are a big help with our setup. Cons Sometimes there are bugs or features that may not work as imagined. But those are usually addressed within reason. Review Source NF Norman F. Pharmacy Manager Pharmaceuticals Used the software for: 2+ years ### "Best in the West if not the entire USA!" October 18, 2024 5.0 Regardless of your issue or need, you call and anyone who answers (in less than 3 rings) can and will help address any and all concerns. Seriously, it is that good. I love that if there is an issue they will put me through to one of the actual programmers! Come on who does that?! I have even been able to talk to \[sensitive content hidden\] and he made sure I was taken care of and satisfied. Pros They respond! Simple and easy to work with. It is actually a pleasure to call and know they not only take care of us immediately (no wait!!) but you can tell they care and want us to succeed. Cons I wish I could say something I least like, if for anything their benefit, but I cannot say anything. Alternatives considered [PioneerRx](https://www.capterra.com/p/106400/PioneerRX/) Reason for choosing Datascan Pharmacy Software Customer service and ability to make recommendations and they actually listen and make those recommendations happen! Review Source BW Bryan W. Pharmacist-In-Charge Pharmaceuticals Used the software for: 1-2 years ### "WinPharm Review" June 7, 2024 4.0 Customer Service is great. Overall satisfied, but definitely could use upgrading to be on the same level as Pioneer Rx. Would like to see the MedSync program improved, QR Code on Rx Prescription bottle labels, etc. Would also like to see more integration with other programs. Pros Customer Service is always great. Short hold times and always helpful. Cons MedSync and mobile app. Also, 340B setup overestimates gross margin. Should be able to customize and make more user friendly. Review Source Response from Datascan Pharmacy Software June 12, 2024 Thank you so much for leaving a review. We're glad you've had a great experience with our customer support. Our #1 goal is providing exceptional service. Please reach out to us to discuss your ideas for improving our MedSync. We're always open to hearing how we can make our features better. We do also offer QR codes on the labels, support can assist you in setting this up. Please let us know what integrations you're looking for. RD Roseanne D. Technician Pharmaceuticals Used the software for: 2+ years ### "A very happy customer" October 15, 2024 5.0 We switched from another system and it was always very hard to reach someone for help when we had questions. Winpharm is a much easier software and the support is so much more helpful. Pros It's very easy to use and we're always able to reach someone if we have questions or need help with something. Cons I can't think of anything that we don't like. We've been using the software for many years Switched from [iKnowMed](https://www.capterra.com/p/213436/iKnowMed/) We were sick of paying a lot of money for a system we hated. Review Source AK Anne K. Pharmacy Manager Pharmaceuticals Used the software for: Less than 6 months ### "Exactly what an independent pharmacy needs." October 16, 2024 5.0 Overall experience was excellent. No question was left unanswered, and we are extremely happy with the reduction in cost. Pros Winpharm was very easy to learn, the training staff was helpful and knowledgeable. The simple process of filling a prescription is quick and efficient. Help desk staff has immediate response rates and if a question needed more research they connected back in less than 24 hours, Cons Took a little extra time to connect with all the nuances of the program, Switched from [NRx](https://www.capterra.com/p/213656/NRx/) We were with other company for 20+ years and reporting features were not easy to use, costs kept increasing but functionality remained static. Review Source BP Bryan P. President Retail Used the software for: 2+ years ### "Wish we switched sooner!" November 3, 2022 4.0 Experience has been excellent. Very pleased with my decision. Customer service is TOP NOTCH. With my old software vendor, I was used to calling customer service and leaving a message that may have never been returned. DataScan's representatives are extremely knowledgeable and remote in to your system to fix the problem on the spot. Pros After switching from our previous software vendor, and after this "old dog" learning new tricks, I realized how much faster and easier it is to process prescriptions. Processing prescriptions is a breeze and it has freed up more time for other tasks during the day. The POS is easy to use and the mobile delivery option is of great use. There are MANY more functions of the software that we haven't even utilized yet. Cons We had implemented the new software about a year before DataScan went through a change in platform and programming. We had some difficulties with delivery/POS/dispensing system integration and communication, however, customer support was excellent in helping us to hammer out issues during the process. Most issues have been resolved and the system is working smoothly again. Reason for choosing Datascan Pharmacy Software Independent family business, just like mine. We independents strive to give the best service, why wouldn't I trust an independent software company for my processing needs? Customer service is the best. Review Source HB HAMID B. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent pharmacy software/excellent support team" August 21, 2024 5.0 Five out of five stars! They rock! Great product that they are always developing and making better. Pros It works, it is straightforward and their help/support team is readily available. This is an excellent software. We use it for processing and as an advanced POS. I highly recommend it. Cons I can't think of anything. This software simply works and it doesn't break down on you. Switched from [Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/) They got too big for us, they forgot their customers. Terrible untrained help staff. Review Source DS David S. Owner Pharmaceuticals Used the software for: 2+ years ### "NYCO corp" October 12, 2022 5.0 Pros Easy to navigate around many add on features to help work flow and give Exceptional customer service Cons Software is great and if any problems arise the team at Datascan is there for you . This make it hard to find things not to like Switched from [PrimeRx](https://www.capterra.com/p/106399/PrimeRx/) They are a step head of all the competition. And very easy to speak with if your in the need of assistance Review Source AS Alisa S. OWNER Pharmaceuticals Used the software for: 1-2 years ### "PHARMACYOWNER" May 30, 2024 5.0 Excellent Service, would recommend to everyone. Great product for our pharmacy Pros It is user friendly, EXCELLENT customer service Cons There is not a thing we don't like!! We like everything! Switched from [iKnowMed](https://www.capterra.com/p/213436/iKnowMed/) McKesson not supporting anymore, sure beat Pioneer they were recommending Review Source CT Charles T. Owner Pharmacist Retail Used the software for: 6-12 months ### "Switching software in a pandemic " March 22, 2021 5.0 Great reporting capabilities, ease of use of the program overall, very user friendly Pros Having switched to Datascan in a pandemic year, the software made it much easier for us to coordinate prompt delivery and shipping of maintenance fills, especially of pediatric compounds. Many of our families with young children, either temporarily or permanently moved away during COVID, and being able to forecast and anticipate their prescription needs by clicking on "View Daily Rx Log" has tremendously helped. I also find the Patient Notes and E-Rx annotations extremely valuable in the context of filling compounded prescriptions that do not always come through clearly via e-prescribing. Adding and creating compounds \[in Datascan’s software\] is a breeze! Cons At first I thought the system froze too often but then realized that some of computers were still operating on Windows 7! PLEASE upgrade to Windows 10 Pro before you do anything Alternatives considered [PioneerRx](https://www.capterra.com/p/106400/PioneerRX/)[Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/) Reason for choosing Datascan Pharmacy Software Superior customer service and responsiveness Review Source DVO DR VINCENT O. PHARMACIST Health, Wellness and Fitness Used the software for: 2+ years ### "Great Experience!" May 30, 2024 5.0 Again, very satisfied, keep up the good work, system and crew make it all work, thank you! Pros Simplicity of use, and great technical support. Awesome crew, always very helpful - \[sensitive content hidden\], and if I missed out any name(s), the blame is on me.... really nice team!!! p.s. Your after-hours service is very nice!!! Cons Keep up the good work, I see notices from \[sensitive content hidden\] often informing customers of new systems upgrade, or in the pipeline, thank you. Review Source TS Tracy S. PHARMACIST Retail Used the software for: 2+ years ### "THANKS FOR ALL YOU DO" June 6, 2024 5.0 CUSTOMER SERVICE IS HELPFUL AND PERSONALLY ANSWERS WHEN YOU CALL Pros IS IS EASY TO LEARN AND IMPLEMENT IN THE WORKPLACE Cons SOMETIMES SLOW BUT MAY BE WINDOWS THAT EFFECTS THAT Review Source JN Jared N. Independent Pharmacy Owner Pharmaceuticals Used the software for: 1-2 years ### "Winpharm is a great system!" November 4, 2022 5.0 Winpharm is a smaller company that delivers big. I love that I have a relationship with them, and know their employees well. Additionally, they are quick to respond to problems, are readily available to answer phones and emails, and are always available to hear from me.. the customer! Pros I enjoy the software, the support staff, and the company as a whole. Their features and updates are first-class and relatively easy to operate, and operate quickly and efficiently. Cons There aren't any real cons. All systems have flaws, bugs, and errors. Winpharm works quickly to correct errors and does so in a very competent manner. Review Source DK Doug K. Owner Retail Used the software for: 2+ years ### "Winpharm rocks" October 27, 2022 5.0 Pros Ease of use. Efficient and reliable. It helps us to ensure accuracy Cons Nothing really to list here. Wimpharm covers all the bases. Review Source MF Mark F. Member Pharmaceuticals Used the software for: 1-2 years ### "WinPharm" April 12, 2022 5.0 Pros The simplicity of the software allows for much faster processing time of prescriptions. Very user friendly system that can be customized to the needs of the pharmacy. The support team is great as well and really work with the pharmacy to resolve any issues or make improvements to the software. Cons Overall the software works really well and don't have any complaints Reason for choosing Datascan Pharmacy Software The biggest reason for us switching to WinPharm was the ability to have a robust software that could be customized to match our workflow. We have a very unique business model and their willingness to work with us was huge. Review Source EL EMLYN L. MD Health, Wellness and Fitness Used the software for: 6-12 months ### "WINPHARM REVIEW " August 20, 2024 5.0 Overall extremely satisfied with the friendly user interface and ease of filling a prescription. Reports tab is great as it allows you run any kind of report you wish to run. Pros Tech support always answers the phone in under a minute. Cons A few bugs and issues here and there, but nothing that would keep me from working as usual throughout the day. Review Source HK HIEU K. Pharmacist Pharmaceuticals Used the software for: Less than 6 months ### "DataScan-WinPharm" June 22, 2021 5.0 Pros They have all the features that make a pharmacist life easier. They help set up your system the way you want to run your pharmacy. So easy to learn and use. Their helpdesk is so helpful and knowledgeable. I haven't met anyone at DataScan that isn't helpful or friendly. \[SENSITIVE CONTENT HIDDEN\] is honest and always willing to assist. Cons As I have mentioned in my pro comments. I have nothing negative to say about DataScan. You want customer care, look no further. Alternatives considered [Rx30](https://www.capterra.com/p/106388/Rx30-Pharmacy-System/) Review Source AP Andrew P. Owner/Supervising Pharmacist Pharmaceuticals Used the software for: 2+ years ### "Best Pharmacy Software" March 27, 2021 5.0 Great integration with vaccine reporting which is really coming in handy right now during the COVID-19 pandemic Pros Very customizable to your business, the IT team is always willing to work with you and help you implement features of the software. Very powerful software that can really do a lot and provides options that are useful weather you are filling 100 scripts a day or 1000. Cons Sometimes too many clicks. i.e. I always get tripped up when typing a new script for e-prescribe, the software will alert you that their is an older RX with refills still, or that the script is too soon to fill, or both. Review Source JV James V. Management Pharmaceuticals Used the software for: 2+ years ### "Works perfectly, best pharmacy software around" May 4, 2022 5.0 Pros Ease of use, great support!!!!!!!!!!!!!!!!!! Cons No real problems, they keep everything updated pretty regularly Review Source gL gineta L. pharmacist Pharmaceuticals Used the software for: 2+ years ### "Would like some more windows." July 7, 2017 5.0 Pros It's simple to use and straightforward. It is geared towards pharmacist unlike other products that also have nursing department options incorporated which make them bulky. Getting in touch with the helpdesk is super easy. Much appreciated. Cons Not enough windows. Would like to be able to work on more than one patient at a time. Would also like additional report options. Review Source Response from Datascan Pharmacy Software July 13, 2017 Gineta, you are able to work on multiple patients at one time. Please call into support so we can show you the way to do this. We also have tons of report options available-- each of which has filterable options to help customize the report. If you're looking for something more specific please reach out to support and we can assist you. EC ENRIQUE C. Assistan Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Customer Service is the best of "ALL" customer service that I have used. " July 5, 2017 5.0 ability to process patients medications. Pros ease of use. Cons Sig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports. Review Source Response from Datascan Pharmacy Software July 5, 2017 The system does have quite a few financial based reports in the system. Some profit tracking is done under drug reporting. Please contact our support team and they can walk you through this. dC darrell C. dispensary supervisor Used the software for: 2+ years ### "Customer for ten years.... very pleased with the software and impressed with with support personnel" June 27, 2017 5.0 Pros ease of training some one new as to have everyone on the same page. The ability to track refills, insurance payments and inventory Cons there seems to be more pop up screens with warnings than there used to be which takes focus off the script and slows the whole process down Review Source Response from Datascan Pharmacy Software June 27, 2017 Please call our offices to go over the 'pop up's'. Many are options, pre-edits, to protect you, but can be turned on/off in the "My Store Options" page. Thank you for the kind words. KR Kerri R. PIC, owner Used the software for: ### "Winpharm is the easy part of running a pharmacy!" November 5, 2014 5.0 I am extremely satisfied with our choice of Winpharm as our pharmacy software vendor. I have been a pharmacist for 30 years and used to work as a relief "travelling" pharmacist for many different companies. I have had experience with almost all the big vendors out there. When I decided to open my own independent pharmacy over 3 years ago, I found Winpharm to be my number one choice after comparing multiple other vendors. I was able to talk with the company president, Kevin, who devoted his personal time to make sure all of my questions were answered. Being on the west coast, in Oregon, I was concerned about the long distance and difference in time zones, however those concerns never even came up. We have gotten excellent customer service and every issue is usually resolved in one phone call. I am forever grateful for choosing Winpharm/Datascan! Not only do we save money every month, we can and will add new services as our business continues to grow, including the POS system and other options that will help streamline our workflow and paperwork. The Winpharm software program is the most user-friendly system I have ever used, being window's based. I also love the ease of billing 3rd party insurance and a simple procedure to coordinate benefits for patients with more than one insurance. It was easy to learn how to use and also easy to train technicians to be self-sufficient in a short time. If I were starting over today, I wouldn't change anything and continue to be completely satisfied with Winpharm! Review Source TD TINA D. Mangaer Pharmaceuticals Used the software for: 1-2 years ### "DATASCAN REVIEW" February 16, 2017 5.0 I DEAL WITH DATASCAN WHEN WE HAVE COMPUTER ISSUES. I FIND THE PEOPLE KNOWLEDGABLE AND HELPFUL. VERY PLEASANT AND POLITE AND OFFER SUGGESTIONS . THEY KNOW ALOT ABOUT COMPUTERS AND THE PHARMACY PROGRAM Pros the ease of the keys and how to ring sales and maintain sales inventory and product sold. Cons The credit card takes too long to process on 1 register and the receipt is very slow in printing. Also, to be able to shut receipt off at any given time, and to add gift receipt. Review Source aT aaron T. PRESIDENT Pharmaceuticals Used the software for: 2+ years ### "WONDERFUL CUSTOMER SERVICE" June 27, 2017 5.0 QUICK, EFFICIENT, PROFESSIONAL CUSTOMER SERVICE Pros USER FRIENDLY PROCEDURES WITH MANY EASY AND QUICK SHORT CUTS WHICH SPEED UP TYPING TIME. IF ANY QUESTIONS COME UP THEY ARE DEALT WITH VERY VERY QUICKLY, PROFESSIONALLY, AND CAURTEOUSLY. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.