--- title: "Enterprise Supplier Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Enterprise Supplier Manager Software - reviews, pricing plans, popular comparisons to other Supply Chain Management products and more." source_url: "https://www.capterra.com/p/120454/Enterprise-Supplier-Manager/" page_type: "product" language: "en" --- # Enterprise Supplier Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Enterprise Supplier Manager ## What is Enterprise Supplier Manager? HICX Enterprise supplier manager (ESM), is the most powerful supplier management solution, which lets you easily manage the end to end lifecycle of your suppliers. ESM provides an integrated set of modules to help your organization have global visibility, with local flexibility, allowing you to streamline and harmonize all your supplier management business processes. ESM provides the following modules, either through on-site installation or as a service (SaaS). Request a live demo today! ## What is Enterprise Supplier Manager used for? [Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £100000 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Enterprise Supplier Manager?[Manage this product listing](https://www.g2.com/products/hicx/claim_requests/new?auto=true) ## Enterprise Supplier Manager Overview Updated September 2026 AI summary Enterprise Supplier Manager supports midsize and enterprise organizations in managing complex supplier networks by centralizing supplier data, overseeing procurement activities, and facilitating vendor interactions through a self-service portal. Its audit trail and performance metrics enable tracking of supplier actions and results. The platform is available via web, cloud, and mobile devices, fitting diverse deployment needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Enterprise Supplier Manager 3.0 (1) VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price £100000 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.0 (2,029) Value For Money 3.0 (1) Value For Money 3.9 (1,618) Customer Service 4.0 (1) Customer Service 3.8 (1,721) ## Enterprise Supplier Manager alternatives [4.5 (109)](https://www.capterra.com/p/136077/Tradogram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (423)](https://www.capterra.com/p/136321/ProcurementExpress-com/reviews/) Starting price $415.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (255)](https://www.capterra.com/p/148522/Precoro/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (84)](https://www.capterra.com/p/145449/Gatekeeper/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Enterprise Supplier Manager Overview ### What company size and specific industries is Enterprise Supplier Manager built for? Enterprise Supplier Manager is designed for mid-market and enterprise organizations that manage complex supplier networks and want to reduce supplier-related cost and risk. The vendor description does not name specific industries, so the product appears intended for businesses in any sector that need supply base management. Features and Usability ### What are the key features of Enterprise Supplier Manager? Enterprise Supplier Manager offers supplier management, vendor master data management, and sourcing management for organizing supplier records and procurement activities. It also includes a self service portal for supplier interactions, performance metrics for tracking supplier results, and an audit trail for recording changes and actions. Getting Started and Support ### What training and onboarding options does Enterprise Supplier Manager offer? Enterprise Supplier Manager provides in person training, webinars, and documentation to help teams get started. In person training supports direct guidance, webinars offer scheduled remote instruction, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Enterprise Supplier Manager offer? Enterprise Supplier Manager provides 24/7 live rep support and chat. These channels give users direct access to help at any time. No reviewer feedback is available about response times, helpfulness, or common support frustrations, so support experience details cannot be described beyond the listed options. ## Features AI summary Based on 1,050 Supply Chain Management reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating supply chain management software: - **Order Fulfillment** (**53%** of reviewers rated this feature as critical) - **Order Management** (**55%**) - **Inventory Management** (**56%**) Enterprise Supplier Manager is positioned around supplier-focused capabilities within the broader supply chain management category. Its feature set is designed to support supplier oversight and related operational processes, giving teams a way to manage vendor relationships, maintain visibility across supplier activities, and keep purchasing workflows organized. These capabilities can help businesses improve coordination with suppliers and maintain more consistent day-to-day supply chain operations. Audit Trail A record of all activities within the system, including user access, changes made, etc. Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Sourcing Management Negotiate best prices and choose the right vendor for various purchases Supplier Management Manage all supplier data and operations Vendor Master Data Management Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing Enterprise Supplier Manager 6 features ### All Features - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Supplier Management: Manage all supplier data and operations - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Free Trial Basic £100,000 Per User,One Time Value for money 3.0 (1) 3.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JC Jim C. ### " review e" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 April 6, 2017 Good service, no problem ever getting the right help. I thing it has good functionality. Would like to see more options for expansion. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.