--- title: "MemberSuite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MemberSuite Software - reviews, pricing plans, popular comparisons to other Membership Management products and more." source_url: "https://www.capterra.com/p/120476/MemberSuite-System/" page_type: "product" language: "en" --- # MemberSuite Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MemberSuite ## What is MemberSuite? MemberSuite AMS is a highly configurable management software designed for associations and nonprofits with complex membership structures and advanced member activities, such as CEU tracking, accreditation and certification, legislative affairs, e-commerce, engagement tracking, awards and submissions, and more! This robust platform centralizes data, streamlines processes, and enhances how members engage with one another and with the association’s mission. MemberSuite’s bi-directional API, advanced reporting, and unlimited support ensure organizations are ready to easily manage intricate workflows while delivering exceptional value to their members and staying ahead of industry demands. ## What is MemberSuite used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/) Overall rating Based on 26 user reviews Reviews sentiment Positive 81% Neutral 15% Negative 4% Starting price $15000 Other, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## MemberSuite Overview Updated August 2026 AI summary MemberSuite delivers cloud-based membership management for small businesses, supporting association management and related needs. It covers essentials like member databases, registration, dues, renewals, payment processing, and event management, alongside tools for communications, reporting, and website integration. Optional features such as customizable forms, committee management, and self-service portals help organizations manage complex membership programs and operations from a single platform. ## MemberSuite alternatives Highest Rated [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.4 (293)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/120476/MemberSuite-System/alternatives/) ## FAQs about MemberSuite Overview ### Which roles and teams benefit most from MemberSuite? MemberSuite is most used by membership leaders, member services teams, and association executives who manage renewals, member records, events, and communications. Database administrators and business managers rely on it for reporting and data accuracy, while presidents, CEOs, and COOs use it to monitor operations, member engagement, and organizational performance. Answer based on 26 reviews Overview ### What company size and industries is MemberSuite built for? MemberSuite is intended for mid-to-large professional and trade associations and non-profits, but 100% of reviewers come from small businesses. It serves non-profit organization management most often at 43%, followed by education management and management consulting at 9% each, with membership management as the main use case. Answer based on 26 reviews Features and Usability ### What are the key features of MemberSuite? MemberSuite offers membership management tools such as member accounts, dues management, renewals, signup, and subscription billing. It also includes CRM, contact and member directories, event management, committee and chapter management, email marketing, reporting, payment processing, and website integration for association operations. Pricing ### How much does it cost and what fees or limitations are included? MemberSuite starts at $15,000 per year for the MemberSuite AMS plan, aimed at mid- to upper-market associations with complex membership needs. It includes all-inclusive module access, unlimited configuration, unlimited user support, analytics, a bi-directional API, and a data warehouse. No free plan or trial is listed. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does MemberSuite integrate with? MemberSuite integrates with Mailchimp, Microsoft Outlook, SendGrid, and Higher Logic Thrive. These integrations cover email marketing, calendar and email workflows, transaction messaging, and member community management, giving associations a focused set of third-party connections for core communications and engagement needs. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does MemberSuite offer? MemberSuite provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars can cover product topics for groups, and documentation and videos offer self-paced reference and walkthroughs. Answer based on 3 reviews Getting Started and Support ### What customer support options does MemberSuite offer? MemberSuite offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as a mixed experience: some note attentive customer service and helpful guidance, while others report limited phone hours, slow ticket responses, and setup issues that took extra time to resolve. Answer based on 7 reviews Features and Usability ### Is MemberSuite easy to navigate? MemberSuite feels dated and less intuitive for many association teams, especially in the portal and event registration areas. It does offer navigation help, links, and improving reporting screens, but members and staff often describe the console as clunky, mobile limitations as frustrating, and customization changes as costly. Answer based on 11 reviews Features and Usability ### How easy is MemberSuite to use day to day? MemberSuite works best for associations that need complex membership management, billing, and email tools, but daily use feels uneven. Staff often find invoicing and marketing easier once set up, while administrators and members can struggle with configuration, event workflows, reporting, and a portal that takes time to learn. Answer based on 10 reviews ## Features AI summary Based on 4,125 Membership Management reviews Capterra data shows that buyers of membership management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) MemberSuite supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses manage sign-ups, keep member records organized, and handle transactions efficiently, allowing teams to run membership programs with better accuracy and less manual work. Registration Management 4.4 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Member Database 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Renewals 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Dues Management 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track and collect membership dues Member Portal 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Online gateway through which members can access/update personal information MemberSuite 58 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Tracking: Track the attendance of specific individuals or groups - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Fundraising Management: Activities related to raising money for a specific cause - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Newsletter Management: Create and update newsletter content to increase engagement - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.0 (26) 4.0 Based on 26 reviews ## Pricing Value for money 3.9 (22) [View pricing plan details](https://www.capterra.com/p/120476/MemberSuite-System/pricing/) MemberSuite AMS $15,000 Other,Per Year It includes: - Data Warehouse - Advanced Analytics and Reporting - Unlimited Configuration - Bi-directional API - Financial Management - Muli-Layered Membership Structure Management - All-inclusive Module Access Value for money 3.9 (22) 3.9 Based on 22 reviews ## Integrations [ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ SendGrid](https://www.capterra.com/p/204113/SendGrid/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (24) 4.2 Based on 24 reviews ## User reviews Overall rating 4.2 Based on 26 reviews Filter by rating 5(11) 4(10) 3(4) 2(0) 1(1) Mentioned topic Sorted by most recent Carrie B. Executive Director Construction ### "Mostly Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 July 14, 2025 Overall, the experience is very positive! I am happy with my choice of an AMS. I do not need a lot of guidance with a tool like this, but I would like to be able to pick up the phone during regular business hours to get answers to questions that I may have. Pros I love that everything lives in one place! The program is intuitive and very easy to use. I love the way it integrates with our website as well. Cons I find the general product support to be lacking. There are only certain hours that a phone call can be answered, and I have not had a great experience with the ticketing system. I found the response times to be very long in my very limited experience. Alternatives considered [Glue Up](https://www.capterra.com/p/134209/Glue-Up/) Reasons for choosing MemberSuite GlueUp felt very widget-y to me. GrowthZone felt seamless to me. However, I have implemented GlueUp with another association, and I find it to be just as powerful as GZ. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JU Jeffry U. Director of Membership Non-Profit Organization Management ### "Good value for the $$$." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2025 Pros Easy and stratight forward to use. Lots of features and good value for the $$$. Good path for new features as we need them. Cons Given the numerousw features (which) is good can be a little confusing on finding the exact funcaionality you need. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Marlo R. Membership Manager Information Technology and Services ### "Overall a Great Program" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 10, 2025 Usually I can get help from support pretty quickly when I submit a ticket. The chat feature is not as great. Pros I like the appearance of the program's layout, and most functions are easy to find. The Communication tools are great. Cons There have been a few glitches that we have to create workarounds for. I do not like the exclusivity of the 2 membership application versions, as there are features we want from both of them, but cannot combine. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JU Johanna U. Association Executive Real Estate ### "I use this platform every day!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 10, 2025 I really need and like the ability to send mass emails. I can exclude people when I need to without a lot of extra work. The people are very friendly and helpful when I call for help. Pros We are a small board association, so we need a platform that we can afford. This one has all of the layers that we need and it fits our budget. Cons There is a lot to learn and I am the only person in our office. In the beginning, there was SO much to learn. As time has passed I have gotten better at completing tasks. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) [Google Chrome](https://www.capterra.com/p/228985/Chrome/) Reasons for choosing MemberSuite We needed to find one that was not too expensive but still did the basic processes. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Callie G. Membership Specialist Real Estate ### "The Zone that grows with MemberSuite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2025 It has been an easy experience for me. I just learned it how to use the program and there's even more that I can do that will help my daily tasks. Pros It is user friendly and easy navigation. You always have the option to click help, or even call customer service, or reading/watching the tutorials. Cons The only thing I can say so far is the refresh. Sometimes I have to click refresh a few times or click on other tabs so I can refresh the page. Other than that its great! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TS Teresa S. Program Coordinator Program Development ### "Membersuite Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 November 28, 2024 Pros It was good to manage members. We were able to set up our membership based on levels and search/filter members effectively. Cons It was not good for hosting events. You could set up events but it was not too user friendly. Also it was not too many options. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reasons for choosing MemberSuite We no longer use Membersuite and have switched over to Cvent due to the lack of event management flexibility. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 4, 2024 Thank you for sharing your experience with MemberSuite. We're glad to hear that you found value in our membership management features, including the ability to set up levels and filter members effectively. We also appreciate your candid feedback regarding event management. We understand that flexibility and user-friendliness are critical in this area, and we’re sorry to hear that our platform didn’t fully meet your needs. Your insights are invaluable as we continue to enhance our platform and address areas where we can improve. We’re continually evolving to provide our users with a comprehensive solution for both membership and event management. If you have any additional feedback or would like to discuss your experience further, we’d love the opportunity to learn more. SS Shahil S. Senior Manager, Data Analytics and Insights Non-Profit Organization Management ### "MemberSuite Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 14, 2023 Pros The system is good for small associations looking for all-in-one product. The membership module is very robust and can accommodate complex membership processes. For examples, our membership dues are quite complex with different categories and pricing based on membership type and region. MemberSuite has enabled us automate this process, which used to be manual in our previous system. Cons MemberSuite system has many features and functions that a typically association would need, but given limited resources, it can't specialize in specifics tasks. The implication is that most features are rather basic. For example, it does have a E-marketing module, but the features are not as advanced as HubSpot or other platforms that specialize as a CRM. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) We were use a fundraising tool product as an AMS, which obviously wasn't sustainable. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Reasons for choosing MemberSuite It seemed more budget friendly and promised that we'd be able to centralize much of our functional tasks in one platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Melissa M. Director of Membership Non-Profit Organization Management ### "The Truth and Nothing But..." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 November 14, 2023 I could take it or leave it. It has its pros and cons, but overall I do like the system. I just wish it was easier to use. It has way too many levels to get things done. Pros I love my account manager \[sensitive content hidden\]. He is the reason we haven't left yet. Cons MS needs to listen to the smaller users as well as the larger users. We don't need the same thing, but we all need it to function for our needs. Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Because they didn't allow us to print the reports we needed. They were so out of date with their infrastructure. Reasons for choosing MemberSuite It appeared to do all the things we felt we needed at the time. We just didn't realize how many layers you had to go through just to get something basic done. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LK Louisa K. Managing Director Non-Profit Organization Management ### "MemberSuite Will Scale With You" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 27, 2022 We have regular meetings with our customer service manager, which allows for a scheduled time to ask questions, find out what new features/updates are on the way, and share any feedback we may have for the company. Pros Having unlimited users meant that as our organization grew, our cost for the software \*did not\*. Annual membership renewal is easy to set up and run. Searching can get as granular as you want, allowing for truly targeted communications. We could use it out of the box. You can set up as many custom fields, relationship types, etc...as needed, which means as your needs evolve, the system will evolve with you. Cons Over the five+ years we've used MemberSuite, the company has continued to invest in the development of the product, which means that features that we wanted initially have since been implemented. In some cases, later than we needed it. Alternatives considered [Peach Software](https://www.capterra.com/p/228202/Peach-Software/) [iMIS](https://www.capterra.com/p/15885/iMIS/) Reasons for choosing MemberSuite Price and modules Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sue W. President Non-Profit Organization Management ### "Multiple Options and functions" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 3, 2021 Overall, our experience has been great. The customer service when needed has been exceptions Pros Membership tracking and dues billing were the most beneficial for us. We used the membership functions multiple times a day! Cons Event registration was not as intuitive to our members as I would have liked Reasons for choosing MemberSuite The support during the transition Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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