# SearchExpress Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is SearchExpress the right Digital Workplace solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120478/SearchExpress/reviews

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SearchExpress

4.9 (12)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of SearchExpress

Ease of use

4.7

Customer Service

4.8

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BK

Bed K.  
Managing Director  
Design  
Used the software for: 2+ years

### "Excellent solution to automate and streamline business processes without Papers."

May 15, 2022

5.0

As a mid-size business owner, I always look for ways to improve the performance of my company. It is not that I do not have the right staff in the office, but it is more of the challenge of increasing the productivity of the employees and helping them become more valuable to the business. When I came across SearchExpress, I was thrilled. I knew this is exactly what I was looking for. I wanted to automate all of my business processes, eliminate paper from the office, and make my business more productive and efficient. SearchExpress does exactly that for me with their software.

Pros

I was looking for a document management tool that could help us to keep all of our important documents and records organized and this is what I found. SearchExpress is a document management tool that helps us to automate our business along with the complete removal of papers from the office. The best part about SearchExpress tool is that we get to try this cutting-edge tool at a fraction of the cost compared to the competition!

Cons

I found everythings that I expect from one best document management software.

Review Source

TG

Tomas G.  
President  
Medical Practice  
Used the software for: 1-2 years

### "Medical Office going 100% paperless"

August 2, 2018

5.0

I would recommend this product without any doubts to anyone looking for a complete and robust office automation product. My office is now 100% paperless and the staff are delighted with ease of use of the product. I usually do not endorse a product but SearchExpress has earned my respect. Anyone seeking further information about my experience, please contact me directly and I will share what I have done in automating our business.

Pros

I installed SearchExpress a year ago to Scan Medical reports. Just recently I started learning the full capability of this product. I started a project to get rid of some of the many forms that we use in our Medical diagnostic business. All of a sudden I was consumed with the many features that this product offers. I'm now in the final testing phase of implementing a complete work flow from the time the patients comes in through the door to the billing of the procedure. I have created Eforms for practically every paper that we use in the office. We practically have turned our center to 100% paperless. This product is the answer for any business in creating a smooth and efficient work flow.

Cons

The many rich features of this product are not easily identified. The technical support makes up for it though. Customer support is always there with answers and available literally 24/7.

Review Source

JV

John V.  
IT Manager  
  
Used the software for: Less than 6 months

### "SearchExpress is a very powerful tool once you have invested the time to set it all up."

October 3, 2017

4.0

Increased speed and efficiency handling documents and converting to scanned documents over paper documents.

Pros

You can customize many aspects of the software, and if it's not doing what you need, the developers are pretty good at adding requested features if it improves the product.

Cons

It's a very complicated setup and not that intuitive. It takes a lot of time and training to get it going the way you want to use it in your organization.

Review Source

GH

Greg H.  
IT Consultant  
  
Used the software for: 2+ years

### "Have been using SE for about 7 years and it has done exactly what we wanted."

February 19, 2018

5.0

low cost, easy maintenance, great support.

Pros

The software is configurable for desired image type, easy to use and can run multiple separate databases for separate entities.

Cons

search results brings in a lot of results that do not pertain to the criteria. Would prefer to be able to remove viewing privileges for certain private databases

Review Source

LH

Laura H.  
CFO  
  
Used the software for: 2+ years

### "Best Product and very affordable"

February 15, 2018

5.0

Pros

This product was simple to set up and simple to use every day. Easy to access history for all our users and eliminates a lot of paper.

Cons

Have to pay attention when selecting vendors because sometimes it will jump to the next vendor on the list.

Review Source

KH

Karen H.  
Manager  
Philanthropy  
Used the software for: Less than 6 months

### "Wonderful product and great customer service! "

October 26, 2016

5.0

Several departments use this software daily. A variety of documents are scanned ranging from daily mail/correspondence to contracts/insurance. Those departments that deal with a lot of paper use SearchExpress to avoid having to file/store the paper. Others scan filed/stored documents because the software allows the user instant access and users can avoid searching through boxes for documentation that has been physically archived. The ability to create databases unique to the item(s) scanned is helpful. Users are very proactive in developing new databases. The tech support and service of this software is exceptional!

Pros

Great customer service

Cons

No negatives

Review Source

JM

Jasmine M.  
Teacher  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Seriously Amazing"

April 26, 2017

5.0

SearchExpress Document Management is seriously a life saver. I have no idea what I did before I was able to use this. It makes reviewing documents with such ease and I'm not stressing on finding anything.

Review Source

DM

Don M.  
Owner  
  
Used the software for:

### "SearchExpress is full featured with excellent support and a great price point"

November 17, 2015

5.0

Jim Geer of SearchExpress offers a tremendous product that he continually improves. His support is in my experience, outstanding. SearchExpress competes favorably with software which is much more expensive. We have placed SearchExpress in many of my client sites and have yet to hear a complaint. Jim and his company, Executive Technologies, have also been very aware of the shift to mobile and have added features to SearchExpress which allow it to function very well on platforms including the iPad.

Review Source

DJ

Dave J.  
Manager Aircraft Records  
  
Used the software for:

### "Exceptional, affordable, and user friendly document management software for aircraft records. "

February 29, 2016

5.0

From the very beginning (five years later) Search Express software has exceeded our expectations in managing of our aircraft maintenance records. Very prompt with their customer service in getting us back on track especially if it's a self-induced issue on our part. Extremely helpful in teaching us the fine points of virtual scanning and OCR functions of software. Scanning 1.5 million images a year with a proven software such as Search Express has given us piece of mind in a highly regulatory field knowing our records are safe and easy to retrieve. Excellent document management software for maintaining aircraft maintenance records for any airline large or small.

Review Source

KH

K H.  
  
  
Used the software for:

### "Wonderful product and great customer service!"

November 18, 2015

5.0

Several departments use this software daily. A variety of documents are scanned ranging from daily mail/correspondence to contracts/insurance. Those departments that deal with a lot of paper use SearchExpress to avoid having to file/store the paper. Others scan filed/stored documents because the software allows the user instant access and users can avoid searching through boxes for documentation that has been physically archived. The ability to create databases unique to the item(s) scanned is helpful. Users are very proactive in developing new databases. The tech support and service of this software is exceptional!

Review Source

CM

Crystal M.  
Teacher  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Awesome Software!"

April 12, 2017

5.0

Excellent and easy to use. As a teacher this definitely comes in handy.

Review Source

FM

Frank M.  
  
  
Used the software for:

### "More for the money"

November 25, 2015

5.0

I have used/sold SearchExpress for over 15 years., never had a bad experience. I have installed SX in large companies as well as very small, SX always fits the bill. Whether you need Forms Recognition with Data Extraction or just simple scan and index SX can handle the job. SX can be summed up in just a few words Stable, Affordable and Easy (to use).

Review Source

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