# Page 39 | Lightspeed Retail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 39 - Is Lightspeed Retail the right Retail POS System solution for you? Explore 975 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120491/Lightspeed-Retail/reviews --- Lightspeed Retail 4 (975) [View alternatives](https://www.capterra.com/p/120491/Lightspeed-Retail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 39 - Reviews of Lightspeed Retail ## Showing most helpful reviews Showing 951-975 of 975 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Angela H. Health, Wellness and Fitness Used the software for: ### "Light Speed " July 11, 2014 4.0 Pros It is easy to use, most days. Cons We had issues with our card machine. It would be nice if we could link our sale to our EMR system. Review Source AM Annette M. Retail Used the software for: ### "Not happy customer" January 31, 2014 1.5 Pros There was nothing we liked. Cons It broke too fast. We found errors in the software and has issues with the customer support. Review Source TS Tim S. Retail Used the software for: ### "Lightspeed Review" December 23, 2014 3.0 Pros Reliable, responsive and easy to use. Cons In our business it is not a widely used product. It can be slow at times. Review Source JW Jaosn W. Owner Furniture Used the software for: Less than 6 months ### "Disabled API Without Notice!" September 10, 2015 2.0 Pros It's cloud based and very easy to use. I think they have a bright future ahead of them if they can manage to scale. Cons Major failure when it comes servicing clients. Called easily over 20 times in 3 weeks to get our problem resolved. API was down for over a month when they changed servers. Unacceptable. Review Source AP Alicja P. owner Apparel & Fashion Used the software for: Less than 6 months ### "Great POS" February 1, 2018 5.0 Great system for us. That’s what we were waiting for! Pros Simplicity of the system and great technical support . Fantastic customer service. We will highly recommended to the fellows retailers. Cons Price is on the high end . We will see how is going to benefit our retail bricks and mortar store and E-Commerce. Review Source TC Teresa C. Health, Wellness and Fitness Used the software for: ### "Good product - easy to use." July 15, 2014 3.0 Pros Easy to use and navigate around. Cons I don't currently have any issues with this product or vendor Review Source NB Nicole B. Office Manager Used the software for: Less than 6 months ### "This is all new to me" April 9, 2018 4.0 Pros I picked up a part time job at a new bakery right up the street and this is the software the owner uses. It seems very easy to work with Cons I'm still getting the hang of things with this software. The bakery business is very new to me at this moment Review Source MR Michelle R. Retail Used the software for: ### "LightSpeed" July 11, 2014 4.5 Pros It's very user-friendly. Cons I am very happy with all aspects of the vendor and product Review Source MM Mary M. Owner Retail Used the software for: Less than 6 months ### "Great service and software" October 30, 2015 5.0 Pros Easy to use. Great sales and support! Hardware is great and software meets all our needs. Highly recommend them. Looked at other vendors and they by far exceeded expectations. Cons There is not much we don't like about this product. Easy, efficient, meets all our needs. Review Source JT Jasper T. Assistent Restaurants Used the software for: Less than 6 months ### "Lightspeed Retail" May 20, 2018 5.0 Pros A great program, it has all the features and functions you'd want and the lay-out of the interface is perfect. Cons Sometimes the program seems a bit slower than usual but this might just be a bad internet connection Review Source NV Nick V. sales associate Apparel & Fashion Used the software for: Less than 6 months ### "Lightspeed Retail " October 12, 2016 3.0 It's does what it needs to do but not as efficiently as it could. Customer service is never great. Pros Able to make sales Cons Difficult to make returns, look up specific items, past sales etc Review Source SB Susan B. CEO Retail Used the software for: Less than 6 months ### "Easy transition from old POS" October 31, 2015 5.0 Pros Excellent customer service and training. Easy import of our inventory from old system. Cons We have had issues with credit card machine. I know that is not a Lightspeed issue but it does reflect. Review Source GM George M. Owner Sporting Goods Used the software for: Less than 6 months ### "Review for Light Speed" October 30, 2015 4.5 Pros I like the vendor catalog option it makes finding item much faster Cons So fare the product is good and the vendors prices are more then double then we could buy from online for equipment. Review Source AL Al L. Sales Associate Retail Used the software for: Less than 6 months ### "Simple and easy" August 25, 2015 5.0 Pros I like that I can look up items that may not have a tag on them. The system is step by step. Cons When the internet goes down, the program can't come up. It can also run slow sometimes. Review Source JC Joe C. IT Manager Apparel & Fashion Used the software for: Less than 6 months ### "Retail software made easy! " October 30, 2015 3.5 Pros Support has been very attentive and helpful. SO far they have walked me through the process completely. Cons There's a little bit more of a learning curve then I expected. Review Source jH jonas H. Manager Apparel & Fashion Used the software for: Less than 6 months ### "recommended. good product." August 6, 2016 4.0 Pros nice clean pos (ipad). clear navigation and integration with most of the elements of the pos Cons still developing integration with payment processor in Canada... Review Source DT Danielle T. Sales Associate Retail Used the software for: Less than 6 months ### "Easy as 1-2-3" August 25, 2015 5.0 Pros Easy to use, good customer service, good cash register set up Cons It can be slow sometimes, catalog doesn't really have many things for our line of business Review Source TS Tristan S. Owner Sporting Goods Used the software for: Less than 6 months ### "Awesome experience " December 12, 2016 5.0 We haven't opened our doors yet but Lightspeed is helping us get there! It's been great and I look forward working with them in the coming months! Review Source CL Caitlin L. Owner Retail Used the software for: Less than 6 months ### "Great for someone who needs simplicity " August 6, 2015 5.0 Pros They have been there to help and it is super easy to navigate and learn Cons There's a lot of complex features that were not explained in training Review Source DD Dana D. Owner Retail Used the software for: Less than 6 months ### "I love my Lightspeed" May 11, 2017 5.0 Pros It has made my life so much easier. It does exactly what was promised and more! The customer support is terrific...what more could you want! Review Source jZ joanie Z. Manager Retail Used the software for: Less than 6 months ### "Great experience with the new Lightspeed system" April 14, 2015 5.0 Pros Service was fabulous and very quick. Great price and easy to use. Cons I really don't have anything negative since this was a great experience. Review Source AM Anne M. Owner Apparel & Fashion Used the software for: Less than 6 months ### "I am new to the LightSpeed Retail system. " November 3, 2015 5.0 Pros The system is easy to use and technical support has been helpful. Cons Sometimes there is a wait on the for phone for technical support. Review Source MC Monique C. Office Manager Automotive Used the software for: Less than 6 months ### "Intro and onboarding to Lightspeed retail" August 24, 2016 3.0 Pros Encompasses many different usages in one compact program Cons Very confusing to a first time user, definite learning curve Review Source PB Paul B. Owner Retail Used the software for: Less than 6 months ### "Great for connecting POS with our webstore" October 9, 2018 5.0 Pros This has been very helpful with our POS activities Cons It took us a few days to get used to it Review Source SB Sophie B. Owner Apparel & Fashion Used the software for: Less than 6 months ### "Ignore Account Cancellation Requests" October 12, 2016 1.0 Worst company I have ever dealt with. I want to cancel have been trying since July, its not october and they just dont reply and are now treatening debt collectors... I DONT WANT TO USE YOU ANYMORE I just don't know what to do anymore but would suggest nobody EVER uses them. Cons AWFUL CUSTOMER SERVICE Review Source Similar Products Featured ## Related categories [Inventory Control](https://www.capterra.com/inventory-control-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.