Who Uses This Software?

Why do more than 5000 customers on Capterra give Asana 4.5 out 5 stars? Because Asana is the easiest way to manage team projects, processes, and tasks, stay productive, and deliver better work faster.


Average Ratings

5451 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9.99/month/user
  • Pricing Details
    Small team discount available.
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Asana
  • www.asana.com
  • Founded 2008
  • United States

About Asana

You don't have to waste time shuffling between email, spreadsheets, even sticky notes, to manage projects. Asana organizes all your team's work (like goals, calendars, files, notes, and more) in one place, so it's the only tool you need to coordinate tasks and keep projects on track. Say goodbye to status meetings and last-minute emergencies, and say hello to the system that's delightful to use and helps you and your team spend more time on the work you do best.


Asana Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking
  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management
  • Workflow Management
  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Budgeting & Forecasting
  • Collaboration
  • Flowchart
  • Goal Setting / Tracking
  • Marketing Calendar
  • Media Planning
  • Predictive Analytics
  • Presentation Tools
  • Project Tracking
  • Spend Management
  • Collaboration
  • Feedback Collection
  • Idea Management
  • Milestone Tracking
  • Prioritization
  • Product Roadmapping
  • Release Management
  • Requirements Management
  • Resource Management
  • Workflow Management
  • Collaboration
  • Content Import / Export
  • Diagramming
  • Drag & Drop
  • Feature Management
  • Milestone Tracking
  • Prioritization
  • Requirements Management
  • Workflow Management
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Billing & Invoicing
  • Client Portal
  • Collaboration Tools
  • CRM
  • Document Management
  • Portfolio Management
  • Project Management
  • Proposal Generation
  • Quote Management
  • Resource Management
  • Time & Expense Tracking
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Time Tracking
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Task Management
  • Workflow Configuration

Asana Reviews Recently Reviewed!


Capterra loader

Long time user

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to learn, attractive and simple interfaces, easy to make it your daily home base. Great for both new and experienced computer users. I love that you can have task/project-related convos and attachments. This is excellent if you are like me and frequently need to show people where they made decisions in the past in an easy way. I love that events can be recurring on almost every pattern I've ever thought of. I use it for grants tracking, so I can assign out pieces to different team members and easily gather pieces back to me. I love that I can hyperlink to previous years notes, attachments, etc. for easy reference, which is really helpful with donors. I also use it to plan editorial pieces, social media, communications campaigns, nonprofit programs, board meetings, household tasks and chores, etc. Previosuly I used it for large books/projects to break large academic projects into smaller pieces. I've used it with large and small groups aged 18-67. I've set it up for over 10 orgs/groups and it is fast and easy. Everyone loves how easy it is to just start using it. Great email functionality and it has a ton of add-ins you can use to link to other software (like time tracking, invoicing, etc.) I LOVE ASANA.

Cons: I love their free version with a firey passion, but once downside is as they have grown, the free version has lost some searching/reporting capability. However, using their paid product gets you everything you could want. So if you are piloting the free version to get a sense, there is a lot more out there.

Overall: I've been using Asana for years- I think starting in 2010 or 11. I've used it so long that many of my accounts started as the free version and I've watched them slowly and effectively roll out added, useful, functionality without hassle or interruption. I've introduced over 10 nonprofit organizations to using Asana, and everyone has loved it.

An Organizational, Team Coordination and Tracking Tool

Sep 11, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Key pros that elevate my overall experience in regards to the software are:

1. User interface and design - The design aspects are very colorful and interactive, making it easy to navigate from one part of the application to another

2. The timeline feature and ability to monitor other team members' progress on common or interrelated tasks enables the overall team to be efficient and helps with easy follow up

3. The ability to create tasks, project templates, color coded calendars and visual project plans not only adds to the user experience (UX) but also to enhance efficiency as one progresses through the project timelines and goals

4. The software is efficient in updating what's in progress, complete, new requests, all of which assist the user to manage their goals for a project. Priority levels also increase efficiency because a user can also give more attention to high priority tasks.

5. On the technical side, it has an open API and integrates well with other software applications such as dropbox and GitHub

6. Asana recently added gantt chart functionality called timelines which helps with project dependencies

Cons: 1. It takes some time to learn how to use each feature of the product as there are so many features. It requires someone who already has some knowledge to be able to guide other team members. They are easy to use once you do work on them, but some users struggle with more specific features such as dashboards, communication tools.

2. It does not have an in-built instant messaging/chat feature to chat instantly with team mates although they have options to integrate with other softwares for the same functionality.

3. There are too many details that need to be added by users, taking away slightly from the overall experience

Overall: In a large team who are decentralized (different departments handling different tasks within the same project), the tool works well to coordinate each team and meet deadlines. It also minimizes the hassle of follow up for team leads.

Great Tool for Progress Tracking and Group Collaboration

Aug 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The excellent user interface provides for a clean and organized way to add tasks to your list, edit tasks, and cross tasks off when completed. As I primarily use this software for business purposes for collaboration with team members within my office, it is a one-stop-shop that has eliminated paper checklists, sticky notes, and "to-do" lists, by combining all of these in a slick web interface. The ease of use results in frequent task updates which can be viewed and commented on by the entire team, ensuring tasks are not missed or forgotten. As I am often working on many projects simultaneously throughout the week, the convenience of adding new projects and tasks to individual projects is extremely helpful to stay organized, view all of the pending tasks, and schedule time accordingly based on completion dates you have inputted for each task. Another great feature is linking emails to certain projects in Asana; a quick copy of the URL for the project in the platform, and you can easily send emails and attachments directly into Asana for effortless filing. As a free software, Asana is an excellent tool to use for group collaboration, or for personal use to make sure you are effectively managing checklist, tasks and projects.

Cons: The major downside to Asana used in a working environment is that tasks can't be assigned priorities, which can result in frequent check-ins on the list to ensure you are prioritizing tasks properly. A color-coded priority method would be extremely helpful in elevating high priority tasks above the rest. As Asana is a cloud-based software, latency can sometimes be an issue resulting in a delay in typing and moving between projects and tasks, though this is only a minor convenience.

Overall: We have been able to streamline group organization and collaboration into a single source. Asana has helped to keep current lists of project related tasks, and ensure team members are aware of, and completing tasks by the given completion target dates. Asana has also helped to reduce email clutter caused from frequent 'back and forth' emails for small comments between team members by providing a single location to comment on, and update statuses of tasks. Overall, Asana has been a great tool that has provided a significant positive change in the way we communicate and track project statuses in our team.

Asana General Review

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The collaboration opportunities this platform offers is excellent. I also really like being able to assign users are contributors or comment-only. That has been helpful when working with clients who get a little overzealous with their task assigning. Obviously the look and feel are great - it's very intuitive to someone who uses collaborative tools (ie. similar to Basecamp). I also love the drag and drop file archive - we use this feature even more than Dropbox because all aspects of the project can live in one place. The more I can keep my team in this system working, and finding what they need independently, the better.

Cons: Not being able to assign the same task to two people is a pain. I don't want to duplicate the task because that clutters up my project space and can cause confusion (esp when I have a ton of moving parts). . So the option to have two people responsible for the same task would be ideal.

I've had issues with the dependency feature as well. It's not super intuitive - though it's a feature I'd like to use because I'd like to trigger team members to start on certain work once a task is completed - it would make my job as the Sr. PM easier. Maybe blowing out the dependency functionality is something to look into.

One thing I hear ALOT from clients and team members is accessing links from their Asana email notifications. They will click a link and be taken to just that specific task, but they don't understand where that task lives because the project tags aren't obvious enough. If the links could open up the full project with the list or kanban view on the left, and the open task on the right, that would be hugely helpful.

Resourcing is a huge issue for our company so I would love to see something about resource management implemented in the future. I would pay double to have a solid resourcing/traffic view in Asana.

Overall: Overall I really love working in Asana. It's easy to use, very intuitive, and solved a huge business need, which was really streamlining our project process and organizing team assignments. I think there's tons of room for growth. I also really like all the online resources they provide - I bookmark articles and tips all the time.

A Step Away From Being The Best

Aug 10, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Asana has been a huge asset to our company! It's is very easy to use, clean, organized, aesthetically engaging, and customizable enough to fit specific needs of unique organizations. To create a task list, you must create a new project, so we have a unique "project" for each employee, simply as a way of putting their personal to do list in Asana, instead of having a separate platform (like Wunderlist) for general tasks. Now all project tasks and general tasks can be viewed in one list in Asana. Asana works with our time tracking platform (Toggl) so employees don't have to shift between windows to track which project they are working on. The Timeline view was the biggest selling point for us, since the simple Trello-like project view is far too basic for the complexities of our many fast moving projects. Asana Timeline is simple enough that we don't waste valuable hours just getting the project timeline setup (templates is a life-saver), but we also don't waste time duplicating work, retracing steps, dividing tasks via email, etc. It keeps us organized and helps us communicate progress quickly.

Cons: Asana allows you to chat around any project, however, the notifications for new messages do not get your attention! You have to be in Asana or email no-stop to realize someone has written you. This makes the conversation/chat element near useless for us. We have to put our messages in Asana (so we can keep all project information in one place) but then notify the associated colleague in What's App that they have a pending and time sensitive message in Asana. This is frustrating! There are a handful of other elements that make this platform less than it could be. When you add a task with a due date and due time, you will not receive an overt chime or pop-up notification at the due time. Again, you must be constantly checking email or Asana... very inefficient with numerous projects going at once and for employees with lots of emails coming in throughout the day. Additionally, you cannot designate a default "assign to" person for a particular task/project list. These issues have been brought up by many Asana users and even after lots of time passing, there has not been real resolution to these frustrating elements.

Overall: We have felt a huge and increasing need for something like Asana and couldn't find the right fit for a fair price. Asana has been the closest we've found to what we are looking for. We can add sub-contractors on individual projects and assign them tasks without having to pay an arm and a leg. This platform would be dynamite with a couple additional features and small changes, but regardless, it has still been of great benefit to us. It is simple enough (compared to complex tools like Bitrix24) but dynamic enough (compared to simple tools like Trello) to be our main work space hub. Because we are used to using free and unlimited tools (like Bitrix24 and Trello), we like that Asana is an affordable solution. We are grateful for all of the benefit it has added to our company!

Capterra loader

Full-featured task manager with one notable flaw

Jun 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Asana is one of the best task management systems available, and one of the best things about it is that it's free. There is a paid version, but the free version is very full-featured and plenty good enough for most things.

The things I like most are:

- Intuitive and easy to use

- Actively developed and supported

- Large, active community

- Integrates with practically everything

- Can share with multiple people

Asana is very popular and used by many entrepreneurs and small businesses. It is simple enough to use without any real training, but full-featured enough to grow with your business.

Cons: Asana has one big flaw that even the paid account doesn't address. You can't see ALL of your tasks in one place.

Asana is organized into Workspaces and within those, Projects. Within each Workspace, you can view MyTasks to see all the tasks assigned to you from all the projects within THAT workspace. But if you have multiple workspaces (ex. a client shares their workspace with you), there is no way to see all the tasks assigned to you from all workspaces.

Literally no way. No workarounds I've tried work, no chrome extensions, nothing. There are tons of requests for this feature in the Asana community, but for whatever reason - they just don't offer this feature.

Take note Asana devs - if you would just fix this one issue, Asana would be very close to perfect for a lot of people. Fix this one issue, and a bunch of those people who are using other tools might come on back to you.

Effective project management

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our Marketing team used the free version of Asana for over 5 years and really made it work for them to the point that we adopted it as an organization and purchased the pro version. We've been adding projects and it's now feeling cluttered, but I think that's just a process issue. I would recommend having clear guidelines on what constitutes a project and a routine for archiving projects to keep things clean from the onset.

Pros: Users don't have to be experts to get started with adopting this tool, but also has many advanced-level features and integrations. A "con" I turned into a "pro" through Asana's good knowledgebase was learning how to set up projects in Excel (allowing copy/paste and search/replace functionality for repetitive series of tasks) and importing into Asana as a new project -- initially they were taking too long. It's very easy to assign/change tasks in bulk. We have the Pro version and love the functionality of custom fields (although a con is that you only see the latest custom fields created by anyone and there's no controls so it can turn into inconsistencies or duplication of efforts.) Support was good and account manager used an onboarding template to outline our steps to help acclimate us.

Cons: There are ways to control email notifications within each project (or turn off completely), but in spite of training, I still struggle with that as I set up new projects and getting enough, but not too many, reminders. Subtasks are great to hide granular-level items or breakdown a single task to multiple users, but they're not automatically assigned to the parent project of the task they're created under. Notifications don't include the parent project name and the task isn't always clear when taken out of context.

Capterra loader

Asana Changed Our Entire Workflow

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's accessible from my phone or my desktop. I have several ways of accessing my "to do list" now - I keep on top of my work and projects I'm even peripherally involved in via the inbox. I can filter to just "my tasks" or I can specifically choose a project and view all of its tasks. I can check out the calendar view to see what's going on with a broad look, or I can view individual tasks and all of the subtasks to manage them at a narrower scope. This app connects our management team, some of whom are almost always in the field, so that we can all work together. It's practically eliminated the need for internal emails. We love it. It keeps all of our information relevant, quickly-accessible, and current. Everyone has the most updated news on all of the projects he or she is involved in, so it makes everything move much more quickly, especially in invoicing and business development. One company I work for uses the free version, and I freelance for a company who uses the paid version. It's free or inexpensive, and it works wonders. I like it better than any of the competitors I've tried. The customer service and development teams are pretty transparent and active on their user forums, so that's a plus, too.

Cons: The only thing that I don't like is that once you pick a format for a project, it can't be changed. You can choose to have project organized as a list or as a "board" (think of it like a page full of sticky notes). I have one project that has gotten a lot bigger since I created it, and it would be much better managed at this point as a list, but I'll have to replace it with a list-based project in order to do that. Not a deal-breaker, but definitely should be an option. They're aware of it, and it's on their priority list. I just can't wait til it's released.

Overall: It makes my job much easier. It helps office staff be more self-directing, and it keeps us organized on our management team.

Great tool for small team and project management

Apr 27, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Don't try to talk anyone into Asana! I have found the successful launches are as follows 1. Its your team and you will only work through Asana and its just what it is. ( not the best feeling roll out, but I have never not had a team member come around one day and have a list of..did you knows about Asana features) 2. When someone is talking through an issue they are having that you know Asana could easily solve politely build the project bones right then and there and car sell them (wouldn't it be great if you had a tool that could show you... or how easy would your job be if you could always find the document xx emailed to you for project....) and when the head is nodding flip your screen towards them and be like "would it look something like this? 3. Just start using it and start rocking your job and when people start to wonder how you have organized your life and work in such a short period of time. tell them you aren't sharing your secret or your secret software... and I'll be damned if they don't all figure out what you are using and just plan adopt it and them come back around like they are some sort of secret tech agent that figured out your secret and cannot believe you were holding this back from them....even though you had a 3 month internal adoption campaign for it earlier in the year...*head shake*

Pros: Asana is a very easy to pick up software. I stumbled across it while on the search for something to help me stay on top my teams progress on the multitude of small to medium size projects they were involved in at our company. At the time my team was struggling to organize the fire drill level projects that seemed to be dropped off in person, emailed, or communicated through a variety digital outlets all day every day. A the time I was wasting time trying to help the five year old organization dial in on a communication method and project management philosophy. Having no luck trying to fix the problem company-wide I turned inward for a tool to help our team. Asana was exactly what we needed. The two biggest function i used right out of the gate were To do list and Email forward to task (forward any email into Asana through either a general email or a project specific email - whoever you put in the [To] becomes the owner of the task [CC] becomes a follower [subject] is the task title [body] becomes the task description. So many executives would just email me all day long with things that specific people on my team took care of, before Asana I had to email it to them and then keep a list of items to remember to follow up on and to follow up with the executive to make sure they got the response or service they were looking for. Enter Asana - Same as before I forward the email along adding the Asana email, big difference is now I have a digital list of what tasks I have forwarded on, can see the solution provided, can see the response from the executive, and get to sleep at night when my team member checks it of as done and it clears from my assigned to others list. Also helped with repeat questions as the executive team started to see the change in our department they slowly started to adopt Asana for themselves and their teams. Onvce they started interacting through Asana we stopped getting common repeat questions because as soon as they would start typing it the system would pull up previous items and ask if any of these were relevant to their question. Win Win, less emails, people empowered to have the answers they need without needing to file every communication themselves, only have to follow up on tasks I've assigned out when I get the "hey should someone have done something with this" pop up when the system feels like a task is going longer than usual. Also connects with ... nearly everything

Cons: The dashboards are very basic. You are better off tracking larger projects between a three way Asana, Instagant, Harvest integration. It is great that you can create templates for larger projects or tasks that reoccur so you don't have to rebuild it every time, but its a pain that you cant have the people who do the task assigned to the template. you can but then they get blown up with reminders and end up spending time searching for to-do's that are not real because its in the template.

Easy to use, great for accountability

Mar 28, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It works for both my visually creative people and my operational people. It allows ease of mind for myself when assigning tasks to others. It's also easy to use for those who aren't "tech savvy" or who struggle with learning new things. They provide a lot of insight into how to use/customize the software for your organization. Having implemented it across my organization in the "premium" version, we have found ourselves more organized, more goal focused, and are no longer worried about remembering the details. It's all there for us. Very happy with the future updates coming out to make it less marketing/sales oriented with abstracts to more process oriented and operational-ized without losing the ease-of-use features. We use it primarily for HR (training, onboarding) and our Client Projects (keeping track of tasks and deliverables while keeping an eye on due dates). We have just implemented it into Marketing/Sales and we maintain about 75% compliance.

Cons: It was hard to find information on the premium version in a way that showed me exactly what it did. Eventually, a person contacted me by email and provided me with a webinar, but I couldn't find the same webinar on their site which was a little frustrating. Their customer support has gotten better, but it still needs a little work (chat is great, but would love a dedicated account director). Still lacks features that other PM software has which I would like. I know it's coming soon though. I rated lower on Features/Functionality and Value for Money because I think those go hand in hand. The Free version was fine for us except I wanted more. If there were more features I think it would be more worth the money. As it stands, you could take or leave the premium version. Among peers, I usually recommend the Free version and implementing that before moving towards the Premium version. I did that for about 6 months before committing to Premium.

Overall: Our company has increased our ability to provide clients with deliverables. We have been able to say we meet deadlines. We also have not sacrificed quality and have been given the ability to focus on that rather than focusing on tasks/timelines.

Capterra loader

Overall, asana is incredibly flexible, but that can also be it's downfall

Mar 27, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Asana is flexible and easy to use. When we first implemented asana, the biggest change was the drop in internal emails we were receiving. Having the inbox feature is nice because there's somewhere you can go to see if anyone has commented or updated any tasks you follow or if they've added you to any new tasks.

The use of emojis and the ability to like a comment or action are very small things, but they can make monotonous things like checking off tasks or seeing that someone completed something feel a little bit nicer. You feel good when someone likes your comment or task completion. It's a small way of saying thanks without having to actually type it out every time.

Being cloud based means it's super easy to access from anywhere (except when the internet is down i suppose)

I do like the fact that you can also create a personal account and throw task lists in there that are totally separate from work tasks, but still easy to access. I haven't used it a ton, but it sure came in handy for wedding planning!

Cons: There's too much flexibility. Even with templates set up, everyone sets up task lists differently, so no two projects are the same. Unless you implement a rigid system or process around how employees should build out a project and task lists, or have only a few people allowed to create tasks, it can easily get confusing. This makes it hard to find things. Thank god for the search bar, but when you can't remember exactly what you named something, it's difficult to track things down.

It's also hard to know where a project is at by looking in asana. All tasks you've completed are hidden by default. I sometimes turn on their visibility so I can at least see what has been completed and what's left, but it's not a great picture of how far along the project actually is, as there are sometimes tasks that either haven't been entered yet, or tasks that contain large lists of subtasks, so even though it looks like one task, there's actually 12 steps to it. Basically, the task list doesn't give you any indication of how much time is estimated that each tasks needs to complete.

It's really easy to get lost with subtasks inside of subtasks inside of subtasks.

Capterra loader

EXCELLENT task management, but not worth paying for Premium features.

Jan 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Before using ASANA, we seem to always be saying were is that file again? or I can't find that in my email? With ASANA we can organize, and simplify many tasks while also keeping everything in the same, nicely designed, place. The interface is relatively easy to navigate, and just takes some playing around to understand. Also, ASANA has a great app so its easy to have everything you need always at hand.

The projects with a board view helps us layout research studies. When starting a study, having a board view really helps us see The big picture. We create columns for Design and Preparation, Recruitment, Measures ect. and layout major tasks with subtasks underneath.

ASANA simplifies the process of writing letters of recommendation. Research assistants can create a task that lays out in subtasks the information, and files their letter writer will need, assign the task to their letter writer and set a due date.

ASANA also allows you to have a workspace for work and personal. This is great because I can keep all of my to-do's in one software.

Other great features: you can have ASANA create tasks from your email, tasks can belong to two projects, tasks/projects can easily be copied.

Cons: Premium features are not worth . They don't significantly improve the functionality, and are not worth going. The only draw is the free account only allows 15 members. ASANA should offer a cheaper subscription for teams who just need more than 15 members, but are not interested in the cost of the premium features.

Here are some things that need work

1 Can't assign a task to more than one person (huge drawback)

2 Communicating on ASANA isn't the best. Most teams also use messaging services, like Slack for all communication. For us this has been a problem, because sometimes we can't remember where a certain conversation took place, on Slack or ASANA. It would be nice to have ASANA fully integrated with a messaging platform, so conversations about projects are in one or both places.

3 The calendar is honestly confusing. Always unsure if I add a due date to a task, if it will show up in the calendar or not-not very intuitive. Also, calendar should have different views for personal task dates, and team dates.

4 Files added to tasks are dead, meaning if you edit the file you need to upload the new version. It would be nice to have it integrated with cloud services so the file auto updates.

5 Can't communicate between tasks/projects on other workspaces or be able to copy a project to a new workspace.

6 Board view can get cluttered, so having projects within projects could help with larger projects.

Asana has been a game-changer for our design and marketing teams!

Nov 17, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As a Project Manager at a mid-sized software company, I HAVE to have a big picture overview of all work being done: who is doing what, when the deadlines are, and when tasks are completed and approved. And, I need to be able to see what's going on from anywhere at any time. Before we started using Asana, it was incredibly difficult to track all of our projects and I used several data silos to manage all of the details. Asana was a life saver for me because not only does it allow me to see all of the work/tasks assigned to individuals, but my team uses it to communicate with each other - and I can view all of their communications for reference as needed. We also use the integration with the time tracking software, Everhour, and it worked really well for us. The dashboard and reporting functionalities are extremely easy to read, and give a great overview of progress. The free version is an incredible platform on its own, and upgrading to premium is extremely reasonable considering all of the extra reporting functionality you receive. This is a great program for companies that need a simple and intuitive solution for managing projects that require high communication and fast results.

Cons: It would be nice if the interface was more customizable for the purpose of displaying data in ways that would be most helpful for each individual user. Currently the display (of projects and task lists) is fairly inflexible, but, it's very easy to use. Asana does not have gantt charts or any micro level management tools used for budgeting, which is why I recommend using Asana for the communication and deadline aspect of projects, but NOT for carrying out PM responsibilities required for most successful projects.

Asana makes task management a whiz!

Apr 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Inbox feature. You can stay up to date with any mentions or questions other team members might have for you by checking your inbox. It also reminds you of upcoming tasks and alerts you when new tasks are created in projects you follow. So helpful for staying in the loop!

- Well-designed. The flow of comments on Tasks and the way their is a Conversation and Calendar section as well as Task List is so beautiful. Oh and Files too! There is more to list here than I have space for!

- Fun. Tab+B makes my day. The occasional "celebrations" make checking off tasks a joy!

- Multiple teams. This is super handy for when you need projects that aren't involving everybody on the Team. And yet tasks from all projects show up together in your "My Tasks" view!

- Use of tags, mark-as-waiting-on, custom fields and more features in the paid version that we couldn't live without! But the free version is amazing as well.

Cons: There is not a lot that I don't like about Asana. They are always rolling out new features. There are some small nitpicky things, like no ability to add your own sorters in "My Task" view, but those are way overshadowed by the positives.

Overall: Our team has been using Asana for over 6 months now and it has made our task management and workflow so streamlined! My favorite features of Asana are:

- Integrations. I use TMetric for time-clocking and the seamless integration with Asana is so handy.

- Inbox feature. You can stay up to date with any mentions or questions other team members might have for you by checking your inbox. It also reminds you of upcoming tasks and alerts you when new tasks are created in projects you follow. So helpful for staying in the loop!

- Well-designed. The flow of comments on Tasks and the way their is a Conversation and Calendar section as well as Task List is so beautiful. Oh and Files too! There is more to list here than I have space for!

- Fun. Tab+B makes my day. The occasional "celebrations" make checking off tasks a joy!

- Multiple teams. This is super handy for when you need projects that aren't involving everybody on the Team. And yet tasks from all projects show up together in your "My Tasks" view!

- Use of tags, mark-as-waiting-on, custom fields and more features in the paid version that we couldn't live without! But the free version is amazing as well.

In short, Asana is the best task management software for teams I've ever seen. I highly recommend it to anyone to increase productivity.

Recommendations to other buyers: Go for it. The free version has above and beyond what you need to get started with getting your team's tasks in one place.

Excellent project management tool once you figure it out.

Dec 08, 2016
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Centralized project management, file sharing and search functions save a lot of time and effort by reducing the need to use email. The searchable archive has been very helpful. Overall, Asana has made project work much more efficient by keeping all relevant parties in the loop, all conversations in one place, and enabling file sharing across all devices and platforms.

Cons: Asana's feature set and complexity requires a relatively steep learning curve for the uninitiated. That hampered roll-out efforts in my organization, along with the fact there is no desktop app for Asana. After nearly a year, I'm still figuring out all the features and best uses, so it would be nice to have a variety of case studies/examples from which to glean best practices.

Overall: We use the free version of Asana as we have a small number of users, but it has become a central project management and communications tool. Because the free version is limited to 15 users, we've integrated this with Atlassian's HipChat, which we received as a grant. Combined, this has been an excellent management, tracking, file sharing and centralized communications tool in an organization where people work on various platforms with different software. This has been a bit of a tough sell to folks used to working with desktop email and Outlook systems, but Asana works well on mobile devices. It also centralizes all information in a searchable database, which has proven enormously useful. However, there is a significant learning curve with Asana, which has hampered our roll-out efforts. Asana's complexity and wide feature set can be overwhelming for the uninitiated.

Recommendations to other buyers: The free version is well worth trying out, especially if you need to centralize information and communications. If you have more than 15 users and are a nonprofit, you might consider integrating with HipChat to expand your communications reach without needing to upgrade to the paid version of Asana. When we did this in 2015, HipChat was providing its services free to nonprofits on a grant basis.

An Asana Love Letter

Nov 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and specific customizable features for each task.

Cons: I love almost everything about it! The only feature I wish it had was the ability to create a calendar that is not attached to specific tasks, i.e. a calendar with large project deadlines.

Overall: I LOVE Asana! It is one of my favorite apps on my phone and helps me keep myself sane. I never worry about forgetting to do anything because I just put it on my Asana and then don't have to even think about it until I check my tasks.

I first started using in several years ago as a way to keep track of tasks at in my job, and then transitioned it to using it with my team in the office. We were working on several large projects with a lot of moving parts and it helped us all keep our heads on straight. During really busy and stressful seasons at work, Asana was a crucial part of reducing stress as much as possible. I would frequently wake up in the middle of the night thinking about all the things I or my teammates had to do - but all I had to do was put it on my Asana and assign it to the appropriate teammates and I was able to fall back asleep.

I recently began an intensive full-time 10-month master's program that is CRAZY in terms of schedule and workload. There are a lot of group projects and one of the first things I did was get my whole group on Asana to help us keep our heads on straight. It was working so well for my group that several other groups asked me to show them how it worked.

I love the seamless transition between app and desktop, and all the features of Asana. The ability to set specific due date times and recurring tasks are some of my favorite features. The unicorns and narwhals are also a fun feature and make checking a task off my list just that much more rewarding.

Thanks, Asana, for such a wonderful product and for continually seeking to improve the design and functionality of the site. I don't know where I would be without you!

Recommendations to other buyers: None.

I love Asana but some features could be more user friendly

Nov 10, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sleek and user friendly interface. Mobile App and offline mode work very well. Love the continued development of new features and integrations. Looking forward to using Asana with Slack once I get the hang of it.

Cons: I was so excited about these dependencies and while I'm still happy I can use them, the process of assigning them is SO manual and tedious. I run multiple client projects on Asana and some of these clients have re-occuring processes where building dependencies EVERY SINGLE TIME we replicate a task with a list of subtasks just takes up more time than I have. Ability to copy dependencies just like other info when duplicating a task.. OR even better, ability to click on a subtask and drag a connection to the subtask before it that it's dependent on. Example: Email flow for a client. Our contract of seeing out 20 emails in 8 months. Each email and topic is it's own task but the process to get the email out is built into subtasks and the same for each task. Since the whole project is run by contract free-lancers, dependency notifications when something is done is a great feature but we have to go in and build/connect dependencies for 120 subtasks if each main task (email) has 6 subtasks. Also connecting dependencies to flow into Instagantt. I know they had dependencies before Asana but now using Instagantt means DOUBLE dependency work if we want Asana dependencies to be reflected on Instagantt.

Overall: I use Asana to manage all of my marketing client projects. I really love it and recommend it to many. One of the things that was missing were dependencies. Now that the Asana team has created them, I try to use them everywhere but building the dependencies on re-occuring task (with a list of subtasks) is VERY tedious. It would be great if the feature had a drag and connect option to build dependencies. The way it is right now takes so much time to go in and click on every subtask that is dependent on the one before. Or even having the ability to copy dependencies when making a copy of a task so that the new task's subtasks already have all of the subtask dependencies built when copied over.

Massive learning curve; inconsistent concepts

Nov 04, 2016
4/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: A lot of asana is neat. But I have so many pain points. To illustrate this, look how many help videos you have. I don't think a product like this should require someone to sit down and watch 15 videos.

Difficult to grasp. I've had collaborators I've invited in persevere with it then tell me "I'm sorry, I hate asana". Eg the 'inbox'. They can see parts of a conversation, so it looks just like the task's own thread except all their own contributions are missing. Suggest you make the inbox view much leaner. Eg2 conversations. With the various people I've worked with it's been more confusion, at least initially

I'm still not clear on who sees what and who gets notified of what when there are teams and people direct on projects. And having to assign someone to a project after removing them, so that I can unprovision them? That was awkward

When I went to a billed plan, my scheduled webex/gotomeeting session was a no show

The space distribution of the ui is out. Why when I close the left projects pane does the list view (left) pane take up more than half the width of the screen, leaving not much for the actual details?? My main screen is Mac laptop, 1280x800 but it's the same on 1920x1080 where the list pane should be much narrower than the detail

The tool gears itself to power users by requiring memorising hot keys for formatting, no buttons for new users. In itself this is ok, but then it's too basic because it doesn't support hyperlinks. Hyperlinks. Like from the 1990's. Just put in markdown support please

Because of the formatting limits the knowledge base I want to set up is crippled. We're used to Confluence in the past and am poised to move that content over to Confluence

If I have a task nested 2 tasks deep, I have to move it to the project, then back down into the other parent I want it in. How about a copy dock somewhere I can put it while I'm moving or something? Do folk get notified of new task when I move a task to project level?

Where's my 'recently viewed' list? Navigating and searching are sloow, maybe not in a SF office, but elsewhere. I'd like quick view drop down of stuff I've viewed lately and favorited tasks

Sorry to bitch about this. It has nice features. To be honest probably part of our problem is we're not all fulltime on this, so the learning curve for them takes longer to overcome. But getting externals to jump in and do certain bits is useful for us, so as it is now, if I was starting over, I wouldn't use asana

Great Way to Start Working Together

Jun 30, 2015
4/5
Overall

3.5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I am an organization nut, I love to have every project planned out and specific elements noted and mapped out. Asana has been a great way to get my thoughts down and to work the way I want to. As a free solution, it has been the best thing for our team to work together, share tasks, and see everyone's progress on projects both large and small. I really like the flexibility of the app in assigning tasks to others on your team, the quick-to-use keyboard shortcuts that increase your productivity, and the mobile app so you can stay up-to-date across your devices. Being able to create different teams of people and projects as well as seeing the progress in those tasks is a huge help. I also really like the different views (list, calendar, attachments) and the various ways you can sort them (by due date, by assignee, etc.) so you can find just what you're looking for. Another huge help is the ability to attached files from other services like Dropbox and Google Drive. Overall, Asana is a great way to get your team organized and working together better.

Cons: While the task list is very flexible, it can be a little difficult to understand on first-use. For example, being able to add sections is a great way to organize and group tasks, but it may be a little difficult for a new user to figure out. While you can find out how to do a lot of things in the shortcuts menu or by watching the tutorial videos, it could be nice to have a short, interactive tutorial that just walks you through a some fundamental items in a few steps that you can click through and try. I think that would be a great way to help new users get accustomed to the tool and learn how to use it more quickly.

Recommendations to other buyers: For new users, I would definitely suggest diving in and checking out all the features Asana offers. A great way to start is by watching the tutorial videos they have in the help menu in the top right corner of the site. Once you're comfortable with the app, I would look into the power features they have. In the same help menu it is labeled "Keyboard Shortcuts." Getting to know these will increase your productivity and efficiency in using the app. I would also say to get your team on board. While Asana is good for keeping track of your own tasks and projects, the strength of it really comes when you're using it with others and collaborating to complete projects together. Get your team on and divvy out the work.

In a perfect position between ease of use and features

Mar 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Call me crazy but I first started using Asana as a sort of advanced to-do list a few years ago. After trying out many applications specifically designed for that purpose but never finding the amount of control which I wanted, I looked into "project management" apps and that's how I bumped on Asana.

Without prior knowledge of the product, I found my way around within minutes. The free version of Asana did exactly what I needed (and more). I could finally manage my tasks in boards, combine them in lists, assign labels, assign to my relatives, quickly mark a task as completed on my phone or add a new task via the same app.

Only recently I started developing the need to use Asana for what it was originally built: actual project management. For now it does the job well, for our small projects in a rather small team.

Sure, the tool isn't as advanced as some other project management tools, but I definitely wouldn't call Asana "basic", as it really offers a bunch of handy features. Where Asana excels is balancing on a thin line between offering just enough features and keeping everything fast, intuitive and user-friendly.

Cons: Real-time, two-way Google Calendar synchronisation is a must and has been an open feature request by many users for more than a year.

For bigger projects requiring specifics and cooperation with other teams we still rely on other, similar software. I'm not sure if Asana would get the job done here.

Overall: There aren't many freemium applications around where the free version really meets basic needs until a project or team got enough velocity to justify paying for its premium options.

Asana blows many others out of the water in this aspect.

Asana is a flexible task manager for managing projects of all sizes

Dec 15, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Asana is a practical project management tool that is easy for all users to learn. If all you need is a simple checklist, then Asana won't overwhelm you with bells and whistles. If you are managing a major project, then you just dig a little deeper to find a full-featured project manager. I have implemented this software with companies and non-profit organizations of various sizes, and have always had excellent user adoption because of the way they have layered in the complexity. Project members with just a few tasks can focus on their short lists, while their project managers still have a view of the project as a whole. Through their integration with InstaGantt, you can even generate the Gantt chart schedules that everyone expects from a project schedule. They integrate with Dropbox, Google Drive, and Box, making for a truly unique experience in file-sharing, because of the way that users can attach a file from their cloud storage. Through the MS Office integration with Dropbox and Box, co-workers can open a file in Asana, edit it in the same window, and save it, so that anyone looking in Asana or the cloud system will see the latest version. With Box, you can even attach a folder if you want to share a collection of files. Recently, they also introduced custom fields, so if the basic task does not track everything you need, you can easily add it (for a price). Their pricing structure continues to evolve in a way that makes this Freemium software increasingly expensive if you want to use it with multiple teams or organizations. They calculate per-user pricing based on the number of users in the group, so if you belong to more than one, they get to double-dip by charging you for each group. They are also cutting back on the functionality for the free version, having removed advanced reporting and basic admin functions for new groups.

Pros: - easy to use for checklists and projects of all sizes - phenomenal user guide, with lots of pictures and videos non-tech savvy users will appreciate - integration with cloud storage for easy document management - try it for your children's chores!

Cons: - pricing is climbing quickly, especially for new and multi-team users - no built-in Gantt charts - takes some time to understand who will receive notifications of various activities - would be nice to be able to enter more info about sub-tasks without having to open each pane

Recommendations to other buyers: If you are just getting started with managing projects, organizing a group, or task managers, Asana is easy to use. If you want to manage large projects with it, make sure to include the licensing costs in your budget or they can add up surprisingly fast.

Capterra loader

Excellent project management tool for small to mid-size teams

Dec 03, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Asana is highly customizable, which makes it an excellent project management tool for software, website, app, business dev, and creative applications (marketing, copywriting, graphic design, etc). It regularly deploys new, usable features (like kanban boards and gant charts) to track project progress and timeliness. The built-in organization system for creating a taxonomy of projects and sub-projects is useful. Tagging allows high visibility into each user's productivity and process, and helps keep everyone on task. Asana is definitely best for small-mid size teams (say, <50 people at most), or within departments.

Cons: There's a definite learning curve: layouts can be counterintuitive, and the icon system (instead of using text to identify actions within the user-interface) takes time to learn. Additionally, (like any project management platform), an organization-wide process/policy for using Asana is necessary for it to be effective. It's also important - of course - to ensure everyone consistently uses Asana for tracking, so that project information and progress is aggregated in one place.

Overall: I have used Asana in two separate small companies (advertising agency, startup) and have been happy with its application both times. It elucidates people's workload and progress, and - ideally - helps prevent employee overload. In both instances, I've found that a reliable, consistent application of standard use is absolutely necessary for it to be an effective project management tool (especially absent a designated full-time project manager).

The Free Version Fits Us Great

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the recurring task feature! I have weekly duties that I need to accomplish every week, so having to put those in every single week would be very tedious! But with Asana, I just set the task to recurring, select the frequency of it, and I'm done! I also enjoy the project folders that are shareable if I choose. I have a specific project folder that's only my recurring list, one for actionable items that come up in staff meetings, one for miscellaneous tasks, and 2-5 others, depending on the open projects we're working on.

Cons: It's a small annoyance more than a con of the software, but I've had a team member tell me that he will sometimes receive his email notifying him of a task I've assigned to him many hours after I actually assigned it to him. I'm not sure if that was Asana's fault, or the fault of his email provider, but it's annoying when that happens. In another task manager app I used for a while, there was an option with a slider to gauge the progress of a task by percentage. So if I was half done with something, I could move the slider to 50% completed. I'm bummed that Asana doesn't have something similar.

Overall: I'm the administrator of my church and thus have people that I need to share to-do lists with to see things get done. I'm paid staff but work with volunteers, so software is the best way to stay in contact with each other. Asana has helped me keep projects organized so everyone can see what everyone else is doing, has done, and has yet to do.

Capterra loader

A very capable team task manager. Maybe too capable.

Sep 06, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I cannot imagine wanting to do anything with my task list that this tool cannot do. There are some bells and whistles behind the paywall I'd like access to, but really even the free version is super packed with features. Tasks can depend on each other and even exist in multiple projects! I love how conversations happen inline - right in the context of the work being done - rather than the sloppy mess of random thoughts and scrolling that Slack can become.

Cons: Asana's weakness is the flip side of its strength - power and complexity. This is not a lightweight tool. In the early days, I tried it and felt overwhelmed immediately then gave up. After a major redesign a few years ago (and a great mobile app), Asana has become MUCH more accessible. However, after a year or more of use, I find myself becoming overwhelmed again. I think this is because Asana's perspective is on individual tasks within a project FIRST. So I log in and see a hundred things that I eventually have to do and that is overwhelming.

Overall: I've used Asana to manage a small non-profit Art Space. We used it to plan and complete renovations and various art shows. We used the free tier, so we didn't have access to creating our own reusable project templates, which was frustrating and work-making. But it did keep us on track and help us get things done when they needed to get done. That said, even with the occasional flying unicorn, I wouldn't say Asana is a joy to use. Work still very much feels 'worky'.

For the person who loves organizing their task list with minute detail - Asana is gold. For the person looking for a lightweight project manager that gets out of the way, keep looking. Something like Trello may be better for you.

Over 2 Years of Using Asana - And Counting

Nov 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like just about every facet of Asana

Cons: The reporting functions could be more robust. The advanced search is amazing - if those searches could be exported as a CSV or converted into a report of some kind, that would be outstanding. There are tools that will do Asana reports, like Weekdone, but they're a little annoying. It would be much more convenient to have it within the platform itself.

Time tracking within the platform could also be good. Harvest in particular is a truly awful time tracker. We use Toggl's integration (an extension in Chrome), but even that's not ideal since it's hard to determine how much time has been spent on any 1 task (or task and subtasks).

Overall: To be completely honest, I can't extol the virtues of Asana enough. Asana has immeasureably improved so many facets of our organization. Chief among them: productivity, accountability, interdepartmental coordination, and communication.

If you're going from no project management software to Asana, you are going to be absolutely delighted. I've recommended it to several colleagues in other organizations who had no project management tool, and they have all started using it and love it. I've also used other project management software in the past (Wrike, Teamwork, and a few others), and none of it compares to what Asana has to offer.

There are a few kinks here and there that I've experienced over the years, but Asana's help section is loaded with helpful tutorials and information. And every time I have emailed Asana for help, I have gotten a prompt and thorough response.

Recommendations to other buyers: Not really. I'm an enormous fan of Asana. I recommend it to everyone who even whispers "project management" :)

Asana Review

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Our firm implemented Asana, after remarkably not having a system in place for task management. Going from nothing to something was a huge improvement, which allowed us to streamline communication, task management, and visibility among teams. We created hundreds of projects for each of clients, and then set recurring tasks within each project. Implementation was pretty much a breeze, as we had a really great Asana team member helping with every step in the process. Asana also has the best help center of any other platform I've worked with, and I use many systems! It's a really great tool for task management, and we've had success rolling it out with our team members.

Cons: Would have loved to have seen a better Slack / Asana integration but it wasn't a deal breaker by any means. We have hundreds of Asana projects, and hundreds of Slack channels, so the integration was basically not possible. Minor con, though - as the perks outline the cons. Also find the notifications to be a bit lacking in that I either get notifications on the hundreds of projects I'm involved in (I'm in an account management role) or I get no notifications. The notifications are much managable for teams that are more specialized, and only have access to a subset of our projects, vs. someone like me, who is on every project.

Overall: Love it. We are an accounting firm, so probably not the typical client (I'm guessing it's more suited for marketing or tech companies) but we've made it work because it's so customizable. Super easy to use & love the extra delight feature (sometimes it's the little things, right?).

Capterra loader

Flexible, full-featured Project Management tool

Oct 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Likely

Pros: My team uses Asana for project task tracking and assigning. Sometimes it's a place to capture ideas, formal tasks, meeting notes, have a roadmap with connected projects... we even have a page for on-boarding. It is super easy to get started, but has so many great features that take time to learn the ins and outs of how to use best. I love the nested tasks and ability to create sections. I like being able to assign a lead to any given task, which helps to provide ownership and accountability. The timeline view is also handy when trying to show the long game to a stakeholder. Being able to add files is also handy in having a single place to put something that might be related. All of it culminates in being a project management tool that can be as flexible as you want, as rigid or as informal, while allowing for communication on a task, project, or a general status level. There's also Slack integration, which makes it even easier to remember all the things when using two tools. I'm sure there are still tons of things I can learn and optimize and, honestly, I'm excited to do so!

Cons: Occasionally I do want to assign two people to a task, so that there is backup when someone is away.

Overall: As a team, we are much better using this tool than using a ticket-tracking program like Jira. The UI is cleaner and simpler and does pretty much everything we need it to do.

Asana- A Game Changer for this Small Company

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, Price, Functionality

Cons: Limit of projects for team calendar. There are work around but it does become cumbersome.

Overall: Prior to finding Asana we did what most small companies do...Struggled with spreadsheets and dry erase boards for scheduling and project monitoring. We were constantly looking for an alternative to this process but the fee's were excessive, the software was far more complex than we required, and certain functions were limited (I.E. Mobile applications). While Asana is not a full blown project management solution.....For those of us that don't need that complexity or advanced reporting, Asana is the bomb.

Our setup runs four office staff members and four mobile field crews and I oversee approximately 175+ different projects. The field crews have been provided cellular tablets and operate the mobile version of Asana, while the office staff operate the full version of Asana on computers. Every day we assign the various staff members or crews their tasks and we monitor them from the office (This is great when a customer wants to know when their work is done and we can tell them almost real time). We have then added the custom fields to include staff members included in the work, hours worked, vehicles driven, and mileage.....So we are now locking in a big picture view of what is happening on our projects. We have also integrated the reports in a way so that we can use the Asana reports to create time sheets and billing reports. We also use the attachments function to pass pictures and data files between the office and field almost seamlessly (prior to this it was gmail and files could take forever to transfer...Asana almost does it instantly).

Overall, we have seen Asana increase productivity by at least 20% while reducing communication errors. For a small company that cares less about Gnatt charts, etc and is focused on fast communication and productivity....This is the tool. My only complaint about Asana would be that I didn't find it sooner.

Recommendations to other buyers: Read the online blog for suggestions on how to use the software....There are tons of little tools that are hidden inside the software that the blog explains.

Great Organization & Workflow Visual!

Jul 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a designer working in a studio with lots of other departments and ongoing projects, Asana is super helpful for my team as an organizational tool and helps us to visualize our workflow and progress on the work we're doing. What I have especially loved is the "Board" layout which basically looks like a bunch of sticky notes representing your projects and tasks. It is really helpful visually to see projects moving from one state of being to another. My team organizes projects in terms of ongoing, proposed/pending, future, and overview, and within each category we have what is coming up, what're currently working on, what needs feedback, and what is completed. It absolutely wonderful at keeping everything organized and helping us stay on top of our work, and prioritizing things based on due dates and importance. It doesn't hurt that it's also a beautifully designed interface overall!

Cons: What I would like to see improved is some guidelines or some idea of the way the platform is meant to be used. My team has figured out what best works for us, but that really took us playing around with it and organizing ourselves. I wonder what the developers actually had in mind and if we are really using it up to it's greatest potential. I'm also not a fan of the "List" style layout of reports and find it quite confusing. Also I'm not sure what the purpose of the Dashboard section is or quite how to use it. Again, guidelines/tutorials for each new user that is added on would be quite helpful.

Easy, even fun project management - for a price

May 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money

Pros: The software overall follows a structure/logic that works well for me - projects, task lists within projects, the ability to assign tasks to different people, etc.

The search feature and the different ways to display projects, task lists, and task were very useful for understanding the current and completed work.

I also liked that we could navigate between team-based workspaces to see what other teams within our organization were doing, without having to actively work in the same space

...and I LOVED the "extra delight" feature that would send narwhals, unicorns, and other fun creatures sailing across the screen in celebration of completed projects

Cons: We needed to to associate documentation, notes, and chats with projects as a whole (not just embed them within tasks), and the free version of Asana didn't allow this.

We found that the paid version was *very* expensive, and there was no discount for academic institutions. Also, their customer service reps frequently got in touch with random members of the team to try to convince us to switch to the paid plan. They were really pushy, and they didn't add any value (ex. providing a compelling argument or offering applicable expertise) with their calls.

Finally, the interface design is optimized to feel fun and friendly - large, slightly goofy typography, bright pinks and colors, etc. We ultimately (for many reasons) switched to Active Collab, and the whole team feels like the design is more efficient and professional than Asana's.

Home Management / Project Management Software

Oct 18, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: I am using this software for home project management. I set up "Projects". I have it set up so that there are a list of daily routines that repeat each day with an updated "due date". She can check off as she does them. This gives a sense of accomplishment and helps establish habits.Then I set up additional larger projects that have tasks to be completed on certain days. I have a bedroom remodel project. a declutter project. An "appointments" project. The tasks to complete these projects get assigned due dates or action dates, based on where I can see opportunity to get them handled. Some of the "projects" are actually goals that I have to get our house in order. Setting each of them up as Projects helps me to see that we are making progress a little at a time. This helps me to stay positive about the fact that I have so many things that I want to complete. I use this at work as well in much the same way. But currently I am the only team member working on my work projects. I have so many things going on that I needed some way to categorize and manage the overwhelming amount of half done work items that I don't want to forget about (or miss a deadline on)

Pros: Free version is a decent product. You can set up multiple "Projects". Under each project you can assign smaller "tasks" that are basically all the steps necessary to complete the larger "project". You can invite family members to the Projects so that they are able to view the big picture. You can assign individual "tasks" to specific family members. It is helpful for everyone to see how their assigned task fits into the big picture. It is also helpful for inexperienced workers to see how many steps are actually involved in bringing a project to completion.

Cons: When you get into using the free version, you realize that some small limitations are annoying. This leads you to accept the 30 day trial of the full version. Even so, I am having some trouble getting the specific "view" of remaining tasks that I would like to see. As the creator of the project, and the manager of the team, I would like to have the ability to view a list of each member, with all of their assigned tasks under their name. Currently on the mobile app all that I can see are a list of my own tasks.

Capterra loader

Full featured task management for small teams

Oct 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Asana is a fast and easy-to-use task management system that's great for Agile development and small team project management. It has Integrations with time tracking software and the app is rock solid.

One of my favorite features compared to other task management software is infinite child tasks. Any task in any project can have an infinite number of subtasks, each with their own dependencies, assignments, and due dates. This allows you to take big and complex projects and turn them into bite-sized check boxes, which is a exactly what a task management system is supposed to do.

They also handle attachments really well.

Cons: I'm still a little salty that there's no native desktop app for Mac or PC, but there are ways around it.

Another small con is that after you create a project, it's stuck in that layout forever. If you use the trello-style board when you create the project, you can't switch back to the normal layout.

I would also like smarter sorting options when viewing "my tasks". Currently their start and end dates feature is kind of at odds with the sort-by-date feature.

Overall: I use Asana every day with my coworkers and project manager for website development and maintenance. we've tried several other task management systems, and even went to the more full-featured Podio for a few months. We ended up returning to Asana because of its flexibility, ease of use, and deep feature-set.

Manage projects, tasks, or anything with absolute ease.

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I use Asana for basic list-base task tracking. It offers visibility of your projects and tasks in either a list based format, or chart (think Kanban) format. Even the free level offers customizations when setting up projects, although limited. But these limited customizations offer a level of support you cannot find in any other competitive product. Asana is also an amazing product to manage personal tasks.

Pros: Asana is another collaborative tool that can easily keep your teams aligned. With a free and a premium account, as well as an enterprise version, Asana provides a rich mix of features... even at the free entry level. Manage unlimited tasks, projects, and conversations. Includes basic dashboard, search and limits you to only 15 team members. The free level is one extremely powerful task list with features often found in premium applications. Move up into the 'Premium' level and it removes team size limits, dashboard limits, and adds advanced search and reporting, custom fields, dependencies, privacy, and much more.

Cons: Reporting is one of those things that often suffer in free applications, and with Asana, there is no exception. The reports in the free account are extremely limited and offer very little value, unless you are using the free Asana subscription for personal task management. For small businesses, the Premium or Enterprise solution is highly recommended.

Makes organizing tasks easy, great for teams who need to produce work and good for managers

Feb 13, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Asana is very easy to set up, and implicitly orders tasks into client and project groups. Tasks can be assigned to people in the team, and then each team member can see a list of the tasks they're responsible for. Kanban boards and an overview dashboard are there for a higher level management view.

Creating, assigning and ticking off tasks is super simple

Mobile apps work well enough

Lots of features (if you like lots of features, see my Cons)

The free plan offers a great platform

Cons: The basic functionality and use concept of Asana is simple: create tasks for clients/projects, assign those tasks to people. It's an excellent foundation. But there are many layers of complication over that, and it's only getting more complicated with time. I'd love a stripped down version.

A feature which is missing (or maybe I don't get) is how to plan out days or weeks when I have many tasks to complete, or need to schedule my team's time. There is a calendar view which relies on task deadlines, but that's not really the same thing. Instead we use a spreadsheet to plan out resources because it's very simple and flexible.

There's also no time tracking, but we use the excellent Everhour for that, and it works great, though is a paid service.

Overall: It helps us capture and complete work tasks seamlessly and without missing anything.

Asana is a top-notch task and project collaboration tool

Dec 12, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Used in the correct way, Asana makes it so that tasks can be prioritized, assigned, followed, collaborated on, completed, recorded, and never forgotten. It has allowed me to perform better at my job. Instead of 1000 sticky notes all over my desk and computer, I have 0 ever since we started using Asana. It allows me to see all my priorities in 1 place so that I can start with the most urgent projects. It helps me perform way better at my job, keeping our clients and my boss happy. I've tried a couple other competing softwares and Asana is the best in my experience.

Cons: There is a slight learning curve to get the hang of all the most basic functionality in Asana.

Example: creating sub-tasks within tasks, within projects, assigning tasks, adding task followers, setting due dates and times. I'm sure there are a lot of other cool things I could be doing on Asana, but I just haven't learned them yet.

Overall: At least 3X'd my personal productivity.

Increased accountability for me and everyone in the company.

Helps us put first things first, maximizing the results of our individual and collective work.

Allows us to fast-track tasks that used to have complicated timing with back-and-forth hand-offs.

Enables managers to set due dates and times, so there's no question on when something needs to be done.

Projects allow for major subdivided categories of our business to be organized and visualized.

Capterra loader

The best project management tool for small groups and individual users

Feb 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - projects, subprojects, tasks

- task are assigned to the member who is responsible, but you can assing as many followers and coworkers you want

- copying tasks and templates

- clear interface

- very intuitive and customizable

- great of individual projects as well as for projects in small groups

- let's you store all important information about a task in one place and spares time needed to find it in email

- tasks can be automatically created by forwarding an email to your asana address

- compatibility with other tools like google drive/dropbox/toggl/gmail/ical and others - easy to sync

- the free version gives you all you need to manage a project or structure your daily plans and work

I've tested several similar tools and none offers the same functionality while offering similar ease of use and/or for free!

Cons: - can't set time estimates, time limits

- cant monitor what you are working on - won't replace apps suitable for time tracking

- some options are paid (e.g. "make task dependent on")

- limited number of free users - if your organisation is big, you have to pay

- no native app, has to be used in web browser

Overall: - Spared time

- Feel in control when working on a project

- Discipline me and others working on the project

- See who contributes to project, when and how

Exceptional Project Management & Organization Tool (Even the Free Version!)

Jun 07, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Last year I was in desperate need of better life organization. I needed a bona fide, comprehensive project management system. I researched many options, hoping to find a platform that had a robust free option (not just another annoying single-feature gateway to get me to chalk up money for the premium version). I read that Asana was widely used and highly recommended. I tried it for myself, and I was not disappointed! First my business partner and I used it to get a better handle on our business operations. Then I also began using it for my daily personal to-do lists as well as other side projects. It's a wonderful thing to consolidate many systems into one, and that's exactly what Asana has provided.

Pros: -- Beautiful interface that is intuitive to navigate; the hierarchy is well-organized, allowing you to categorize things into workspaces, projects, tasks, sub-tasks, and so on. -- Easy to add team members and has great functions for collaborating, including being able to assign tasks, comment on your or others' progress, assign due dates, etc. -- Customizable views to help arrange the content exactly how your brain prefers it. -- Can view tasks in either a List View or a Calendar View, both of which are very helpful in different ways. -- Amazing functionality for the free version! The developers don't shortchange you by offering only a few weak features for free. -- In the year+ I've been using Asana, the developers have been steadily improving it. They seem very dedicated to the success of this tool and truly responding to the needs of their users.

Cons: -- I would like to see the notifications aspect of Asana fine-tuned a bit. You can receive notification emails about the tasks assigned to you, but they are limited to three pre-set timeframes. I do use the desktop version of the app and hoped that would help provide pop-up notifications, but I don't believe it does. Ideally for me, the system should be as automated as possible and not require manual checking-in.

Great and easy, but tweaks would be good

Nov 03, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Ease of use

- Helps productivity

- Settles accountability discussions

Cons: - Some items can be improved (see my full review)

Overall: Since we've been using Asana we have noticed that we keep better track of all our projects and we avoid things falling between the cracks.

Because we have full record of all conversations it also helps settle discussions about responsibilities and has made teams more accountable.

It is also much easier to use than other "similar" products like Wrike (what a nightmare!) or Jira (not user friendly) so it's always great.

Things that could be improved:

1. I would add a second level of "deadline": e.g. A final deadline should be provided and a period to complete (with a starting date) should be separate. For example, I would like to know that a task is due by Friday but I want to have it allocated for Wednesday because it will take a couple of days to complete

2. The android app is not great, needs to improve so you can see your tasks ordered by date (you couldn't last time I tried, maybe this is now possible)

3. Time tracking would be a great addition. I know there are plugins, but this should be out of the box

4. Would be good to have some sort of indication of tasks that have subtasks under them without having to click. For example If task 1 has subtasks 1.1, 1.2 and 1.3 inside a tree structure on the main screen would work, showing if they are green, red... May not be too useful for people only working on specific tasks, but as an account manager handling 9 projects it helps see how things are going at a glance

Recommendations to other buyers: haha, again, see my full review :) Maybe I was too quick!

Task Management for Teams

Dec 22, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The search function is pretty good at finding every task or file related to your search query (even on completed tasks). Tagging projects and tasks helps our team keep campaigns organized instead of just floating around somewhere in Asana. When you upload images, they upload with a thumbnail preview so you can see what the file is before even opening it. The addition of "boards" allows our team to move projects from one stage to the next and is a nice visual element to Asana. The "copy task" functionality saves me time on repeated tasks, which is huge for me each week. The abiilty to "pin to top" is especially helpful for long threads because you can keep important messages and/or files in clear view instead of buried within a long conversation back and forth with team members. Finally, the two-verification method when deleting a task is nice because the platform doesn't just get rid of something immediately--it makes you confirm it before deleting it from the backend.

Cons: The biggest drawback of Asana for me is the inability to edit comments. Users can only delete and type a new one. This seems like a simple thing to add especially when followers and @ mentions get an email notification of every new update to a task.

Can't Say Enough Good Things About Asana!

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app is so easy to use, Asana is easy to teach even non-tech savvy team members, love that different groups can have access to specific projects. Email alerts let me know when something needs my attention without having to login. Tagging projects makes analysis a breeze, great price for this tool, so helpful for a large non-profit. Customer service is responsive and helpful. We utilize specific due dates for each task to help move projects along.

Cons: Sometime I have trouble finding items using the search feature but I may need additional training. Sometimes I have challenges seeing all projects for a specific team member (past due, upcoming), again, I may need more training/time to look into this.

Overall: For supervisors who manage multiple team members and who support multiple business units, Asana is a life saver! No more emails back and forth, all of your communication related to a task or project is housed in one easy-to-view location. The app makes delegating projects a snap from where ever you are in the world. Track your progress toward meeting deadlines and tag projects for easy searching! It's so easy to copy projects from last year too! Thanks Asana for helping keep our team on track!

Recommendations to other buyers: Is there a way to pull a print friendly report for all tasks in a specific project and all projects in a specific category? Is there a tool that integrates with Asana (free would be awesome) for submitting project requests? We currently manually enter projects that are submitted through another online system (Arena- CRM for Churches). I'd love to have all this in Asana/have two systems that talked to each other. Thanks!

An Organization Miracle for Remote Teams

Dec 12, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that I can divide a project into tasks and really keep track of everything. For example, I know that if I'm building a campaign, there are several smaller projects within that like creating ads, building social media packages, designing content, etc. Rather than having an item on my list saying "Marketing Campaign" or creating a list of the work it involves, I can create an overall project called "Marketing Campaign" and every task required to complete that project is listed beneath it with due dates attached and a team member assigned to each task. We can even communicate with one another on each task to request status updates, provide resources/documents, etc. And once a task is complete, you can check it off as done and it will automatically be removed from the project.

Cons: I don't like it that a team member has to be "following" a project to see updates. I think that the purpose of this feature is to limit the amount of project notifications that users receive to include only those that they follow - which is good. But there is no reminder once you add a project to the system that you need to add everyone that you want to see this project as a follower. So, members of my team (especially those who are new to Asana) will be leaving comments or questions on a project, not realizing that unless they add someone as a follower, no one will see their note.

Best system for workflow/assignment/creative/task/product management

Nov 03, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Customization Options

Price

Project and Task copying

Cons: Cannot do the following:

-Adding tags to multiple subtasks from the main task. (huge time suck)

-Add custom fields to subtasks

-Removal of assignee and due date on subtasks from main task. (huge time suck)

-drag and drop functionality to move subtask from one task to another.

-Project calendar displays all task and subtasks with due dates.

-additional layouts/sorting options for My Tasks.

Overall: I researched over 25 programs before settling on Asana for Well+Good. There is no system that integrates editorial, creative, and campaign workflow, but Asana comes the closest. I used Asana previously at prior company for engineering ticket management only, but with added features/functionality Asana now works really well for editorial program and campaign management templates. With the below feature/functionality additions Asana will be an almost perfect tool for the publishing and ad tech side of online advertising companies:

-Adding tags to multiple subtasks from the main task. (huge time suck)

-Add custom fields to subtasks

-Removal of assignee and due date on subtasks from main task. (huge time suck)

-drag and drop functionality to move subtask from one task to another.

-Project calendar displays all task and subtasks with due dates.

-additional layouts/sorting options for My Tasks.

Recommendations to other buyers: Having better Admin controls/settings that apply to all users under an account. Easier user management.

Get Things Done

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Asana works great to help you get done what needs to be done today and schedule what needs to happen tomorrow or next month or next year. I've used Asana to manage many project implementations with team members. I really like the ability to easily create new projects, assign a task to someone on my team as well as put a detailed description and attachments on the task. As you or your resources work on the task; attachments and comments can be added to see progress and track what need to be done. It's been very helpful in monitoring my team meet deadlines and see what tasks need more attention!

Cons: There are times when there is a slight delay in responsiveness; which is acceptable since it is a web based application. Also there are times when I've had a new blank task created by mistake due to a bit of lag; it's easy enough to delete or mark the blank task complete that it doesn't interfere that much.

Overall: Asana has helped me tremendously stay on top of many crucial high visibility projects being implemented simultaneously. I can see better visibility as to what needs to happen now so we don't have scope creep later or fall behind. Highly recommend using Asana if you manage people or projects or have tasks you need to accomplish!

Asana Review

Nov 03, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility. Simplicity. Assigning and scheduling work. Interesting integrations. Calendar, conversations and dashboards. Favorites.

Cons: Not a big fan of 'hearts' in our professional setting. I get it, but some of our most senior staff don't really appreciate the symbol. This will change over time, but in the meantime it has created somewhat of a barrier to some people adopting the system.

Overall: We have been using Asana for about 18 months and decided to upgrade to Premium about 5 months ago so that we could bring more users into the system. We like the flexibility to use the system in a variety of ways. For example, we share some projects across departments to help communicate and collaborate on items of mutual interest. We also have created a project to track staff meeting action items and upcoming deadlines. We do struggle at times with how wide open the system is - things can get a bit messy at times - but in the end, I think the flexibility is what makes the system so powerful. We really like features such as tags, custom fields, and great search functions. We also like the dashboards, though we wish that they didn't take up quite as much real estate on the screen so that we could see more dashboards at one time. One of the biggest challenges is getting folks to use the system more fully, especially when people already have systems that they use to track their work. We have tried to focus on projects that benefit from frequent collaboration for success so that people will get value from using Asana to track and share details about work.

Recommendations to other buyers: Get as many people on board to help learn and sell the system.

The productivity tool that has liberated us to do more

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: best team productivity tool

Cons: cannot merge calendars

Overall: I had begun using Asana as a personal task management tool some time ago, but its real strength has come into play now that we use it across our organisation. As a small conservation charity/NGO we have a dispersed workforce of dedicated colleagues that need to work closely together across a range of functions. Asana has been the missing element that has enabled us to work more effectively and more efficiently, delivering real conservation impact.

We have just used Asana to plan and implement both a major international conservation meeting attendance; managing our work in advance and whilst there in real time, with a team spread across several continents. At the same time the same team were able to handle a major investigation into a wildlife trade issue.

We no longer have to rely on bilateral and multi-recipient emails from which we would often miss the very people who needed to know 'this and that', but we could now rely on a system that allowed us intuitively to keep each other informed and to be clear about who was tasked with what. This ability to take responsibility whilst having true accountability to undertake a task has liberated us to be able to concentrate on what is important and not what issue seemed the most urgent at that particular moment.

We are still uncovering the attributes of Asana, and I love the fact that it does not try to do everything, but what we do need it does exceptionally well. I am particularly impressed with the roll out of new customer responsive features such as custom fields.

All in all, a great product that does exactly what we needed and has helped us change the way we work for the better.

Recommendations to other buyers: try it :-)

Great for Team Projects

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Asana is a really great platform for keeping track of the progress of team projects. Team members are always notified on the progress of their projects and helps everyone know what's going on as everyone in the team gets notified via email. There are also many integrations that help track work and make things efficient. There's no need to go back and forth with emails and chat cause you can have all communication within Asana to keep everything in one place so you don't forget details which can happen when you communicate in multiple platforms.

Cons: The only thing that may be a Pro or a Con is that EVERYBODY gets notified even for communication for a specific team member. This may sometimes be a hassle when there are a lot of team members in one project who are in constant communication. With all the notifications of everyone coming in, your email's inbox can get a bit messy. There's a way around to "private messaging" but it totally defeats the purpose of getting everyone in the loop. It may help if there's a function for team members to choose the option of getting the notification or not when he/she is not mentioned.

We use this task management software to track projects among multiple employees and devices.

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clean, intuitive, easy to use. The layout is nice, not too cluttered but has the option to add notes and comments to dig down deeper into tasks. I really like that I can use Asana across a variety of devices. I can do the heavy lifting on my laptop, then access all of projects/tasks/comments/etc. on the go from my phone.

Cons: At my organization the API calls and automated task creation is taken advantage of quite a bit. What I've found is that if it's too easy for people to automate project/task creations, then you'll end up with people sending you a flood of too many tasks where often some of them aren't necessary or have already been taken care of. Try to avoid over complicating Asana. Avoid anyone who claims to be a "Power User". In my experience these people are creating giant complex file structures inside of Asana and completely ruining the simple intuitive layout that exists out of the box. Projects are good for housing tasks, but don't get carried away. If you're spending as much time organizing and listing your tasks as you are completing them, you aren't productive.

Overall: Clean easy to use task tracker across multiple hardware platforms.

Capterra loader

I was introduced to this when I started my new job and I absolutely love it.

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can share my personal account with my work account and switch back and forth between the two very easily. The app is super user-friendly and can do basically everything that the web browser version is capable of. The subtasks are perfect and keep my ramblings very organized and easily accessible.

Pretty much all of the features that I appreciate can be utlilzed tin the free version. It's awesome.

Asana also integrates very well with other extensions like Harvest time tracker and others. This extension has seriously been a huge time saver for our team and an easy way to document how you are using your time.

Cons: The app, by its mobile nature, has far less of the visual real estate that I appreciate with the browser version. I know that this really can't be helped though given the small screen of a smartphone.

I have this uncomfortable feeling that I will soon be hit with the ever annoying "upgrade to pro to continue with this feature". This is strictly paranoia though and at this point, I have had no such annoying promptings. At least not on an obnoxious level.

The free version has been very functional for my personal needs, however, in business the free version would be very inconvenient. The paid version though is really inexpensive!

Overall: It keeps my life very organized and I am given the peace of mind knowing that I can just throw my thoughts onto a list that I can revisit later from multiple different devices with ease.

Best Project/Task Management Tool

Nov 03, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Cloud collaboration

- Third-party Integrations

- Easy to learn

- Flexible

- Mobile App

- Offers a free plan

- Pro plans very affordable

- Really nice UI

Cons: - Ir could be a little bit faster on the browser

- It would be great if they'd offer a Desktop App for offline syncing.

Overall: I've tried many different Project and Tasks management tools (from classic spreadsheets to Microsoft Project, To-Do list apps, Trello... just to name a couple) and Asana as by far the most robust, flexible and complete platform out there. Basically, you can adapt it to any Project Management method you like, Waterfall, Agile, Kanban, and so on.

With Asana, you can create Projects, and each Project can have Sections, Tasks and Sub-Tasks. Each one of these can be assigned to a member of the team, and also include collaborators. Each tasks can hold entire conversations and file attachments inside.

Also, its abbility to integrate with many different third-party apps lets you create the digital environment that your team needs: You can connect it with InstaGantt to get dynamic Gantt Diagrams of your entire project, use it with Everhour, Harvest or WorkingOn to track and report time on every task, integrate it with Slack or Hipchat to push task updates and conversations into your chat channels... and even connect it with feedback bugtracking tools like TrackDuck and Usersnap.

About its price: they offer both a free, very complete, plan individuals and small teams (up to 10 members) and paid accounts starting at $9 per user, which is an incredible plan for all this functionality.

A Great Team Management Tool

Nov 22, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Visually, it makes sense to me: not only is there a list of "My Tasks" but it breaks them down by day and identifies the project. I like that it is very easy to use, and the user experience is helpful rather than being yet another tech thing with which to wrestle. And I have to be honest, when I've accomplished a certain number of tasks, they shoot a unicorn or rainbow across the screen and I feel like I've gotten things done!

Cons: There is more to the software's capabilities than our team uses, and I would love it if they did something like a monthly webinar on new features and "how to use the new features". Other than that, I LOVE this software!

Overall: We are a small trade association with 7 staff members, and we use Asana to not only track our "To Do" list, but also to manage projects and manage what the staff members in our departments are accomplishing. The entire association uses Asana, and even those who are less-techy were able to easily understand how to use it, how to assign related tasks to another team member, and how to create a project. We can all see each other's tasks and I personally also use private tasks for personal tracking as well.

Recommendations to other buyers: I have worked in many businesses as an administrative professional, and this software would help organize any business and help any manager manage their team. I've used other softwares, like Basecamp, Podio, and Trello, and I do like Asana best. It is more intuitive with all the functions.