Who Uses This Software?

Tender Support is a customer service software ideal for companies who want to simplify the customer service process. Key features to Tender Support are a knowledge base and community forum.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
  • Support
    Online

Vendor Details

  • ENTP
  • entp.com

About Tender Support

Organizes your customer care so you can focus on delivering the best service possible.


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Tender Support Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Alerts / Escalation
  • Appointment Management
  • Call Center Management
  • Email Management
  • Knowledge Base
  • Live Chat
  • Performance Metrics
  • Queue Management
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Virtual Assistant
  • Workflow Management

Tender Support Reviews


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