# Eagle CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Eagle CMMS the right Building Maintenance solution for you? Explore 189 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120750/Maxpanda-CMMS/reviews --- Eagle CMMS 4.4 (189) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Eagle CMMS Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews AN Amber N Operations AssistantNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years. “Overall, this has been a very good experience to use MaxPanda and utilize as a tracking tool for camp maintenance.“ February 16, 2023 DS Dallas S Director of FacilitiesEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “Difficult to maintain asset tracking.“ March 31, 2023 FW Frank W EHS ManagerOil & Energy, 51 - 200 employeesUsed the software for: 6-12 months. “We look forward to the continued use and upgrades with new features“ July 14, 2022 JS Jeremy S Port CaptainNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “Some of the pdf manuals for certain assets exceed 10Mb, and it limits our use to not be able to put them in there.“ September 30, 2020 SM Scott M Engineering SupervisorHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “Simple, efficient, time saving, and usable.“ November 23, 2022 Scot S Facilities ManagerFacilities Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Random FORMER employees gained access and kept putting in work orders with nonsense text.“ September 22, 2020 JS Jeremy S Port CaptainNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “I really appreciate that they continually make updates and are quickly responsive to request for help. When we first starting using the Android version, entering new work orders was really glitchy - particularly when scanning the QR code. “ September 30, 2020 mm martin m sample prep managerMining & Metals, 2 - 10 employeesUsed the software for: 1-2 years. “file size attachment too small to add pictures“ September 22, 2020 ## Showing most helpful reviews Showing 1-25 of 189 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GT Gali T. Branch Manager Real Estate Used the software for: 6-12 months ### "NICE ONE" September 28, 2016 5.0 Maxpanda order management software is a great management tool. New features are constantly added and the order management software is always up to date. It also has a guest portal for staff and tenants that don't need accounts to submit work order. The order management software calendar is also a fantastic feature. Review Source VR Verified Reviewer Director, Infrastructure & Operations Used the software for: 2+ years ### "The vendor and the application is easy to work with and offers a fairly robust set of features" January 19, 2018 4.0 easy and inexpensive tool to manage maintenance activities Pros Max Panda can do handle many (most) maintenance management actions we can imagine. We do not use many of the features just because not needed here Cons Refresh time when the work order list is being refreshed can be 5 or 6 seconds. That seems like an issue that could be addressed Review Source WC Wendy C. Admin Assistant Education Management Used the software for: 2+ years ### "Always encountering issues - almost on a daily basis" September 28, 2020 1.0 horrible! Pros Nothing good tosay about this software at all Cons It is always slow, always kicking you out in the middle of doing work thus wasting valuable time, updates are never meant to improve things for users, always have to adjust the filters because it never goes back to the one that you are working on when you refresh the page, we are never told that there are issues - it would be nice that instead of getting the updates emails which doesn't help at all; that we get notices when it is down Review Source Response from TMA Systems September 29, 2020 Hi Wendy, Maxpanda has seen an explosion in new customers during Covid. Seems many companies are now scrambling to go from PAPER BASED to DIGTIAL. This massive intake of new customer caught us off guard and we have now implemented larger AWS instances in Canada to handle the increase demand. If you ever have concerns please email me directly at max@maxpanda.com to express any concerns. VR Verified Reviewer Operations Manager Used the software for: 2+ years ### "A solid offering in the CMMS sector" January 22, 2018 4.0 Pros MaxPanda offers a good feature set for the price tag. The collected data is comprehensive and easy to export. Cons The mobile app could use some attention. It would be better if it adhered to modern design standards. Review Source VR Verified Reviewer Systems Administrator Used the software for: 1-2 years ### "Setup is as filling in a spreadsheet. It just works." January 16, 2018 4.0 Pros It makes life for our maintenance team a lot easier. The ease of updating tickets is its real strength. Cons We tried to stretch this into an IT ticketing system as well, though it failed, we understand that we were trying to make it do something it wasn't designed for. Review Source VR Verified Reviewer Facilities Department Coordinator Consumer Services Used the software for: 1-2 years ### "Very Helpful" September 10, 2018 5.0 Pros Easy to use, updates quickly, simple format Cons I wish we could add/edit columns on the list of WOs to show who submitted them instead of the columns that we rarely use. Review Source VR Verified Reviewer Deputy senior auditor E-Learning Used the software for: Less than 6 months ### "Write a Review for Maxpanda CMMS" July 25, 2022 5.0 It is really quite interesting. Pros The filters of the software make it easy and an advantage for the organization to use. Cons I have so far not found any problem with the software. Review Source VR Verified Reviewer Recreation Director Used the software for: 1-2 years ### "Quick and easy way to track service requests at several remote facilities" February 13, 2018 5.0 Pros Very Efficient, once setup. Made it easy to track outstanding service requests and take input from staff to be able to view progress without having to call multiple people to see what had been done. Cons Bit of a learning curve for people who were not well versed in similar software. Leads to training a lot in high turnover positions Review Source Response from TMA Systems February 14, 2018 http://www.maxpanda.com/cmms-docs.html - We're always here to help VR Verified Reviewer Facilities Service Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "New User" February 19, 2019 5.0 My experience with Maxpanda CMMS has been wonderful. We switched from a very outdated program to Maxpanda and it has helped immensely. Pros I like the ease of use. The system is very user friendly and covers all the bases we need for our inspectors. Cons There aren't many areas you can customize. It would be nice to pick what you can see on your search pages. Review Source Response from TMA Systems February 20, 2019 Due to the overwhelming development schedule our tech team is in we wanted to push the CUSTOMIZATION feature towards the end of 2019. Don't worry this is certainly in our radar for future deployment. VR Verified Reviewer Director of Safety, Health and Environmental Affairs Chemicals Used the software for: 2+ years ### "Good for maintenance use" January 7, 2019 5.0 Pros Steps you through each question to generate an accurate work order Cons Does not let us choose an alternative if what we want is not listed Review Source SM Scott M. Engineering Supervisor Hospital & Health Care Used the software for: 2+ years ### "Excellent poduct and easy to setup and use ." November 23, 2022 5.0 This is the best maintenance system ive ever used. Simple, efficient, time saving, and usable. Pros The ease of use by both staff and guests.Scheduling of work orders and PMsAssigning multiple staff to a job.being able to pinpoint the job and location Cons Not being able to put the same job on multiple buildings Reason for choosing Eagle CMMS Price, set up, ease of use, and all the things that can be done on this program. Review Source AN Amber N. Operations Assistant Non-Profit Organization Management Used the software for: 2+ years ### "General MaxPanda Use" February 16, 2023 4.0 Overall, this has been a very good experience to use MaxPanda and utilize as a tracking tool for camp maintenance. Pros It is easy to put in general work order tickets as a user. As an admin, it is very easy to review the dashboard to see the status of current work orders and their progression. Cons The lack of ability to customize fields on the work order screen limits our ability to more easily track things like money spent on specific assets. Review Source JK Jay K. Director of Sustainable Resources Hospitality Used the software for: 2+ years ### "Summer camp with very large campus" September 28, 2020 5.0 It has been pretty good, we are pleased, and out staff appreciate the communication it provides. Pros I like that it is cloud based, we didn't have to download anything. It is reasonably priced and it allows us track a vehicle or buildings repair history. Cons I don't have any real complaints, I have to pay attention to follow the updates, I don't thing we use all of the features so there is probably a lot of stuff I don't know, are there recorded user webinars? Reason for choosing Eagle CMMS I think a big piece was that it was cloud based and our excel data could be easily transferred, and that part went really well, we were pleased. Review Source EH Edna H. Resort Communications Supervisor Hospitality Used the software for: 2+ years ### "can't think of a better software to use for my daily work!" January 7, 2019 5.0 Pros you can track work orders easily. I use this to see what is currently going on in each department and can see statistics on each work order. very easy to maneuver around the website, customer service is always very quick to respond through email. there used to be glitches every once in a while, while filling out a work order (specifically while picking some items from the drop down menu) but that was quickly resolved and fixed! the maxpanda app is also easy to use, especially for our housekeeping team and any other department that is out on the field and can't access their computers. overall, I definitely recommend maxpanda, especially for daily use. Cons slight learning curve but very easy to use once you get familiarized with the program. Review Source JJ Jordan J. Facility Administrator Entertainment Used the software for: 2+ years ### "Organization but it takes time" September 22, 2020 5.0 Pros This software allows my facility to track all work orders to ensure completion. It helps hold employees accountable because work orders are assigned to individuals. Having desktop and applications for mobile devices ensure that all users can access the program. Cons Using the software does take time. The program reverts back a screen when a selection is made and I have to click to get back to the screen to save more data. And the mobile app requires making sure the latest version is downloaded or all you get is a spinning circle. Review Source LC Les C. Facilities Manager Banking Used the software for: 6-12 months ### "MaxPanda review" September 28, 2020 3.0 MaxPanda has not been my favorite CMMS system to use. I have used others that were much easier to use and navigate. Also, as I said previously, the app is terrible. It's so bad that I deleted it and refuse to use it. Pros The thing that I like best is the customer support. If there is a problem, and I've had quite a few, support is always available to help. Cons The system is not the easiest to use. It is confusing for non-tech saavy people. Also, the app that is available is terrible. Most times, when using the app, the pages are stuck loading and never go anywhere. Review Source Response from TMA Systems September 29, 2020 Hi Les, Maxpanda has seen an explosion in new customers during Covid. Seems many companies are now scrambling to go from PAPER BASED to DIGTIAL. This massive intake of new customer caught us off guard and we have now implemented larger AWS instances in Canada to handle the increase demand. If you ever have concerns please email me directly at max@maxpanda.com to express any concerns. HC Hector C. Sr. National Account Manager Facilities Services Used the software for: 2+ years ### "System provides the accessibility, features and functions at a more then reasonable cost." July 11, 2017 4.0 Ability to check each of our Buildings, Vendors and/or Locations. singularly. Ability to retain images in the Cloud per Work Order Pros Software provides quick and detailed look up in a cloud base system allowing for immediate response to client and service provider request, issue tracking. Cons Currently "App" functionality does not match easy of "PC" use. App does not allow for accessing "Building's", Vendor and/or Locations where PC access does Review Source WS William S. Carpenter Education Management Used the software for: 2+ years ### "Speed and efficiency " January 21, 2019 5.0 Works well but sometime freezes up and you have to power down and reboot plus I’ve forgotten my password at times so the process gets extended longer. Pros The ability to input data and reduce paperwork but the amount of time wasted in moving between various screens is unreal , if there was a screen for just staff with all the work order numbers you could input at the end of the day each workorder’s time spent without going back and forth thru each screen to access the staff screen for that work order , this would save a ton of time and money plus frustration. Cons Explained above! How it could be more effective Review Source RJ Ray J. CIO Education Management Used the software for: 6-12 months ### "Game Changer" September 6, 2018 5.0 Maxpanda is one of the relatively new companies set to shake up the CMMS world by offering a comprehensive CMMS product at a fraction of the cost of many of the popular and traditional CMMS products out there. The development team adopts an agile approach to programming and consistently meets their goals. Support is excellent and responsive to your needs. Pros Maxpanda is great value for the money. It provides most of the key features and functionality people want in a CMMS system. For Canadian users, they meet data sovereignty requirements. Cons There's nothing outstanding in this software that I would label as "deal breakers". Review Source MA Melissa A. Administrative Assistant Education Management Used the software for: 2+ years ### "glitchy" October 27, 2020 3.0 Neutral Pros The software is simple and can be learned easily Cons The software is too glitchy and resolution takes too long. Switched from [Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/) support no longer available Review Source RC Regan C. Maintenance Manager Education Management Used the software for: 2+ years ### "Great all rounder" September 22, 2020 5.0 Great, easy to navigate and easy to train new staff on the programme, always improving and growing with the times Pros Easy to use, great support, constant updates and communiction Cons Some features missing on phone app, no project management function Reason for choosing Eagle CMMS It ticked most of the boxes of what we needed and was reasonably priced Review Source eD eric D. Warehouse Manager Facilities Services Used the software for: 2+ years ### "Good and Getting Better" September 22, 2020 4.0 Maxpanda has continuously grown, changed and upgraded into more of the product that they, and we hope it will be. Pros I am appreciating the customer service, evolving and growing platform Cons It still seems to be being developed as more of a work order tool rather than a financial and parts inventory tool. Review Source SR Stevie R. Co-owner Used the software for: 2+ years ### "It gets the job done. " January 22, 2018 4.0 Pros That we can create work orders as well as our clients. In that sense it flows well. I also like that I can upload photos and link employees, so that they also receive a text that there is a new work order. Cons No option for invoicing and if you pick a company name and start a work order and then realize it is the wrong company name, you can not just switch it, you have to scrap it and start a whole new work order. Review Source JM Jarrett M. Dining Hall Supervisor Food & Beverages Used the software for: 2+ years ### "GSU Maxpanda" September 22, 2020 4.0 Pros User friendly. Navigating through Maxpanda is very simple. Everything is self explanatory. Great product. Cons There really aren't any cons that come to mind. The system works great fro a user stand point. Review Source KA Koto A. Building Manager and site supervision Facilities Services Used the software for: 2+ years ### "It easier to use and friendly " January 20, 2018 5.0 Facilities software allow to communicate between ground and head office. Assist to submit jobs need to be done Pros It connect jobs logged in the ground to reach the head office immediately. It give clear understanding what has to be done and allocate the job to the specific place and person requested the job. Facility management to trace jobs easily Evaluate cost of the jobs Keep a good record of jobs submitted and outstanding jobs Give you a picture of your main problems and jobs that are most submitted. you can easily pick up the major problem to be done. Cons Most of the features works perfectly only sometimes a picture with high mega pixel refuse to upload or upload picture till 99% and stuck. Once you re submit automatically it duplicate your job. Review Source Similar Products Featured ## Related categories [Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[EAM](https://www.capterra.com/eam-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.