# Page 3 | Eagle CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Eagle CMMS the right Building Maintenance solution for you? Explore 189 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/120750/Maxpanda-CMMS/reviews --- Eagle CMMS 4.4 (189) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Eagle CMMS ## Showing most helpful reviews Showing 51-75 of 189 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Michael F. Maintenance Manager Food Production Used the software for: 1-2 years ### "Excellent experience " March 27, 2023 4.0 Excellent and user friendly and great customers support Pros Easy to use and does exceed expectations Cons Nothing really does what I need it to do Review Source AA Adrian A. Director of IT Food Production Used the software for: 2+ years ### "MaxPanda Review" January 7, 2019 4.0 Good Pros Ease of use, no need to have login to open tickets Cons Features are very low without requesting it such as reporting, trends and analysis on activity Review Source VP Victor P. Property Manager Facilities Services Used the software for: 2+ years ### "Great Software" September 23, 2018 5.0 Our work orders and PM tasks don't slip between the "cracks". They may not get done, but they are still on the list. Pros We use the software just for the work orders and Pm tasks. It allows work order communication between all the maintenance employees. Cons There are many other functions that "clog" up the views, like payroll tracking and simple accounting function which should be tracked by other systems. These functions don't allow full integration between payroll systems and accounting so for us it would mean double entry and that's not worth the extra time it takes. I wish we could turn some of these items off. There is an inventory function which we would like to use but it doesn't work the way we need it to. Review Source Walter H. General manager Hospitality Used the software for: 6-12 months ### "Great product for the miney" December 12, 2018 5.0 This helped our planning a scheduling of maintenance along with inventory control. Saved us much more than it has cost Pros Easy to use Easy to setup Helped manage our inventory Cons No real cons on our end, it does everything we were seeking for Review Source Response from TMA Systems December 14, 2018 Thank you Walter for the kind words. Your feedback is extremely important to us as we continue to enhance Maxpanda CMMS core competencies. JD Jerry D. Director of Building Operations Non-Profit Organization Management Used the software for: 2+ years ### "Maxpanda has made my life much easier" January 8, 2019 5.0 We operate a multi-facility, multi-location campus and Maxpanda allows me to maintain all equipment and facilities with record of all repairs, failures, end-of-life, etc. This package is an exceptional value. Pros This software captures all the pertinent information I need as a Facility Director. I can track the work being done, hours associated with it along with a history of all the equipment and facility repairs. You can't find a package that is loaded with so many features for the price. Cons I would like to track actual vehicle repairs and such without having to rename or program certain aspects to make it work for me. Review Source hL harris L. operations manager Pharmaceuticals Used the software for: 1-2 years ### "Excellent and easy to use CMMS software" October 1, 2020 5.0 Have been using the system for almost 2 years and find it very simple and effective. Pros Very easy to use. System is smooth very beginning to end, adding users, adding assets, adding PM and schedules. Easy to use on desktop or ipad. Cons Not much to dislike. We have not had any issues with this product so far. Alternatives considered [FTMaintenance Select](https://www.capterra.com/p/50771/FTMaintenance/) Reason for choosing Eagle CMMS Lower cost and easier to use. Review Source KL Kristie L. Field Supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "MaxPanda" October 5, 2020 3.0 MaxPanda was the system that was in place when I started my position and I am now looking into other programs that have a better reporting system Pros The field staff can add or start work orders very quickly Cons The report system is inadequate for management to capture needed data to make ongoing decisions Switched from [AIM](https://www.capterra.com/p/130285/AIMsi/) The switch was made before I arrived. Review Source DA David A. Project Manager Government Administration Used the software for: 1-2 years ### "My experience with what? My experience with this software is covered elsewhere in this survey." January 16, 2018 2.0 It makes my Management happy that I am using this software. Pros The only thing I like, is the fact that it is web based and can be accessed anywhere you have an internet connection. Cons Every time you save an entry it takes you back to the main list and out of the work order you were working on. And it reshuffles the list from the way the end user sorts it. Too many back and forth maneuvers. Very cumbersome and time consuming in shifting back and forth from one screen to another. Review Source Response from TMA Systems January 23, 2018 I'm sure you're happy with the new mobile app David. We've taken your advice months ago and created an ever better experience for our customers. Thank you so much for your honest feedback and continuous support! Any further optimization comments can be sent to me directly - max@maxpanda.com RM Ryan M. Facilities manager Hospital & Health Care Used the software for: 1-2 years ### "Max Panda work order system" January 7, 2019 4.0 i would say for the price we have had an overall positive experience, but you better be able to figure out the system by yourself or wait a while for help and then expect to spend some time going back and forth explaining yourself to finally get what you need. Pros ease of a new hire to figure out how to request a work order. Cons 1- you cannot delete past/terminated users, it clutters up figuring out who is really using the system 2- when applying notes when changing the status of a request it only goes in to the status change history. most of my staff are too lazy to go in and look at the status change- if you make a status change the notes should be sent via e-mail to let the requester know what happened. 3-tutorials suck, system needs new tutorials to go over every aspect of the system. even though it is a cost effective system, they would stop me from looking at their competitors just because of the back end time i spend trying to figure out how to set up and individualize the system to meet my needs. 4- support sucks- when i need support i need support now! not in some nebulous future when my problem has already been compounded by down time. they need to to implement real time IT or user support. a real human voice/skype/e-mail/ can go along way. 5- graphs and reports- is there any way to really customize them? Review Source EH Edna H. Resort Communications Hospitality Used the software for: 1-2 years ### "convenient and simple to use" January 16, 2018 4.0 Pros It is fairly efficient, convenient and creates an organized way to prioritize and complete daily tasks. After tasks are completed, you can edit and attach a photo, email or any sort of file to the work order. The layout for both mobile devices and computers are fairly easy to view and access as well. Cons Some of the functions may glitch every once in a while, resulting in slow feedback and buffering. The screen may freeze at times when submitting a work order. Review Source SS Spencer S. Resort Communications Specialist Hospitality Used the software for: 1-2 years ### "Pretty easy ad smooth, minor notifications issues that were addressed" January 19, 2018 4.0 Relay tickets to runners efficiently. Pros Ease of use and quickness. App use. I use this daily so reliability is key. Most issues are addressed quickly. The App is easy to use for multiple languages. Cons Sometimes servers crash and minor notification bugs. too many steps. No auto fill for room numbers to buildings. I would like a feature to fill in building when entering room number. Review Source Response from TMA Systems January 22, 2018 Great feedback Spencer. AS you may not be aware, your company admin can set each location to a building and/or building group. You can then define each user to a location for pre population during the life cycle of the work order. This method speeds up everything by 25.9%. Take care, and please review the help manual too - blog.maxpanda.com JI Jack I. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "It's great software. It's saved me and my company a lawsuit! " July 18, 2017 5.0 Major companies! Love the service we give and the software we use. At anytime we can look up Trailer repairs, information, parts list. Pros It's great because it is mobile and it works on all my tablets and phones! You make changes on the fly. It even works while you're on the phone to a customer. Scheduling is awesome! It emails your work load for that day. It tells you when overdue work orders are not done..the customer can send and set up repairs to you as well. They keep you up dated on news and updates they do month to month. Cons The pictures could be easier to up load. In some parts of the software its slow running. And it some times makes two works. Review Source AR Alberto R. State Manager Commercial Real Estate Used the software for: 2+ years ### "Choice Properties Management Melbourne Australia" October 2, 2020 5.0 Pros Easy to Use and support always available when needed from real people and not an automated system Cons unable to approve PO from the app but I have discussed with Maxpanda Management and I am advised they are working on this important feature for my business Review Source BW Brent W. Grounds Supervisor Used the software for: 1-2 years ### "I use it daily. It's kind of a pain, but I'm used to it. " January 22, 2018 3.0 Pros It updates frequently. Seems to stay up to date on user-friendly aspects. It's quick in the network we have. Cons It's a pain to use for the most part. You have to hit a lot of buttons to do what seems to be a simple function. Review Source Response from TMA Systems January 23, 2018 Hi Brent, we'd love for you to provide us with more concise details on what where when how your using the app which causes you to hit many buttons? Most clients find Maxpanda extremely quick/easy to use with minimal steps required in either creating, editing or closing work orders. Any feedback on areas you feel can use optimization can email to max@maxpanda.com - use screenshots if possible and remember, we want to optimize all our 165,000 user's experience around the world. VR Verified Reviewer FOS Law Practice Used the software for: 2+ years ### "Logging work orders" January 7, 2019 5.0 Very easy to use especially when we need maintenance works to be done within our building level premises Pros The ease of logging work orders to get maintenance works actioned Cons Loading of the site can be a quite long wait. Also lacking more filter options Review Source SM Shawn M. Owner Construction Used the software for: 2+ years ### "Love the system." July 22, 2017 5.0 Pros It is a great system to help track our company work orders. App is simple to use to view w.o. information. Cons Needs to have multi level billing functions. Im an not impressed with the email delivery of the work orders. Review Source Response from TMA Systems July 22, 2017 Hi Shawn, multi level billing is being released on the mobile app in August. This means your staff as well as vendors will be able to create multi item invoices digitally using their smartphone/tablet. Hope that helps. Thanks again fort he positive review! Ian C. Service and Procurement Manager Construction Used the software for: 6-12 months ### "Earthmoving equipment" September 13, 2018 4.0 Pros It has all the function that I need to run my maintenance and servicing regime Cons No downsides, It's all good. I haven't had any issues so far Review Source TC Theresa C. Executive Assistant Education Management Used the software for: 2+ years ### "Great work order program" February 16, 2023 5.0 Pros It is very user friendly, which is a must for us. It offers minimal to detailed information...however much you want to fill in and use is your choice. Cons Personally, I haven't found anything I don't like about it. Review Source JC Jennifer C. Office Mannager Insurance Used the software for: 2+ years ### "thank you guys for all the help this website is really helpful for us to submit all tickets with pic" January 22, 2018 5.0 I get to send any issues at my location directly to the right department without having to call them directly, i think is very useful for all of us, I would always recommended to every big company Pros that we can also sent pictures while we submit the ticket, and that we can also see the status of the ticket Cons my office location isn't always listed on the website but i still like it , is really easy to use. I love it ! Review Source AE Andrea E. General Manager Used the software for: 1-2 years ### "good tool to report" January 19, 2018 1.0 Pros easy to reported and tracking, fast to technitian to identify the problem, company can send the right tech for specific problem Cons not acess to delete order at manager level, manager cannot edit or delete and error or work order that summit by mistake. Review Source Response from TMA Systems January 22, 2018 Hi Andrea, please use the REJECT or CANCEL status for duplicate work orders or mistakenly submitted work orders. As well you can set your staff to Submitter Unlimited which will give them access to view all work orders within a given building/site. This way if they notice someone else put in a similar work order, they won't have to. Maxwell NB Nathan B. CFO Automotive Used the software for: 2+ years ### "Job Tracking and records for a small service company" January 17, 2019 5.0 Maxpanda CMMS is like a sandbox. There are tools and features and functions to suit any organization. It will require some up front labor to get it custom-tailored, but once it is, it fits like a fine suit. Pros The customization allowed us to tailor Maxpanda CMMS to our needs. The Maxpanda team has always been available through that process. Cons The amount of work to set up our custom site! Review Source ML Melissa L. Inventory specialist Government Administration Used the software for: 1-2 years ### "always improving" September 22, 2020 4.0 Overall the desktop version has been easy to learn, easy to use, and easy to customize. Pros the multiple filtering options are the easiest and most helpful for my organization. Cons sticky text. whenever i refresh my page the text sticks in my search bars. it is an extra step to erase, and sometimes the "panda" gets stuck. Review Source AC Akiva C. Quality Assurance, Facilities Management Real Estate Used the software for: 1-2 years ### "It's a cool cloud based software to run our building maintenance. We get instant status on jobs" July 22, 2017 4.0 As explained Pros On line all the time. Constant development so I have an experience of being listened to. Filter buttons make it easy to drill down when looking for job information Cons No ability to sort or filter by job creation date. Using the app on android, when creating a new work order, if I hit the "back" key, it takes me right out of the work order I was creating and I have to start over from the beginning Review Source Response from TMA Systems July 22, 2017 Great feedback, the new version of GoMAX Mobile CMMS Assistant will have that feature your looking for :) VR Verified Reviewer Director of IT Entertainment Used the software for: 2+ years ### "Good but not an enterprise WOM" September 10, 2018 4.0 Pros Works great as a Facilities Department WOM Cons Needs to be able to handle IT Help Desk to be the ideal WOM Review Source BB Betsy B. Maintence Textiles Used the software for: 2+ years ### "Awesome App! " January 7, 2019 5.0 Maxpanda has really helped us improve our PM program the PM system being generated as schedules being set up. Pros It has a mobile device and it is very easy to use for any specific job. Cons Whenever we put a Work Order on ON HOLD mode - we can't put it back to Approve work order. We use ON HOLD mode mostly when waiting for a part or waiting on approval. Review Source Similar Products Featured ## Related categories [Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[EAM](https://www.capterra.com/eam-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)