# Page 5 | Eagle CMMS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Eagle CMMS the right Building Maintenance solution for you? Explore 189 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120750/Maxpanda-CMMS/reviews

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Eagle CMMS

4.4 (189)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Eagle CMMS

## Showing most helpful reviews

Showing 101-125 of 189 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LD

Linn D.  
Laborer II  
Facilities Services  
Used the software for: 1-2 years

### "Limited but effective"

June 8, 2017

2.0

Good communication with manager

Pros

Ease of creating a work order , quick access to work orders , ease of closing out work order with time schedules

Cons

Can't keep a specific inventory you can only archive items in inventory list that has been used or sold

Review Source

LR

Lesley R.  
Manager  
Insurance  
Used the software for: 1-2 years

### "Easy to use"

July 11, 2017

5.0

Pros

It's easy to use and really effective. It's well explained and it helps us get stuff done faster

Cons

Cannot edit after submitting forms. We sometimes need to use it because we would post something by error.

Review Source

Response from TMA Systems

July 11, 2017

Thank you so much for the great review!

PE

Pail E.  
Purchasing manager  
Renewables & Environment  
Used the software for: 6-12 months

### "Fast, reliable, pleasant, clean"

July 11, 2017

4.0

Pros

Ease of use, simple, support response time, versitile, multisite, frequent updates, easy to train, format consistency.

Cons

Print view crowded on POs, vendor confusion regarding invite they think they have to pay for access to our POs most do not want to be invited. We save as doG file and send to our ccontacts in separate email, PO attachments are not included in print view.

Review Source

JC

Joanna C.  
Assistant Manager  
Insurance  
Used the software for: 2+ years

### "Overall I like using it "

January 22, 2018

4.0

Putting in work orders faster rather then being on the line or on hold for more then 10 minutes putting in an order with max panda takes less the 3 minutes.

Pros

That we actually do not have to call IT or anywhere else to submit an order. They give us the option of selection other places besides IT and gives us an option of selecting other locations as well.

Cons

That I.T doesn't usually fix the error the same day they take up to 3-4 days to fix something even if we state that its urgent.

Review Source

RC

Richard C.  
Resident  
Real Estate  
Used the software for: 1-2 years

### "Great Tool"

January 8, 2019

5.0

Maxpanda has allowed quick and accurate reporting of specific issues resulting in timely responses and resolution.

Pros

Very easy to navigate. Very intuitive and clear.

Cons

Could use a few more functions and customizable reports.

Review Source

LM

Luz M.  
Resort Communications Manager  
Hospitality  
Used the software for: 1-2 years

### "MaxPanda Review "

September 10, 2018

3.0

Pros

The application is easy to use and the reporting system is also very useful.

Cons

Many glitches have been reported and to updating corrections have to wait until the end of the week.

Review Source

SW

Samantha W.  
Quality Assurance  
  
Used the software for: 1-2 years

### "Use the software on a daily basis to communicate tickets to staff across 8 resorts"

January 22, 2018

4.0

Pros

That it's an app which makes it easy to use on my phone

Cons

That I have to select the building before entering the room number. I cover 8 resorts and do not know all the buildings!

Review Source

JG

Jose G.  
COO  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "CMMS FOR Automatic Fare Collection Equipment"

September 28, 2020

5.0

A company differenciator against competition

Pros

Ease of implementation and use . Also very easy to do the setup and configurate every agency

Cons

The mobile app is not as good as the Web app

Review Source

cM

claudia M.  
csr  
Automotive  
Used the software for: 6-12 months

### "great"

January 19, 2018

5.0

learning more about different software and systems i always love to learn and max panda is easy to use

Pros

easy to sumbit our tickets, get help from support team and look at past tickets that i have sumbitted for sometimes proof.

Cons

it does always give right offices and freezes sometimes but besides that it is easy to use daily and helpful

Review Source

PM

Pastelak M.  
CEO  
Construction  
Used the software for: Less than 6 months

### "Horrible experience"

July 11, 2017

1.0

Pros

Nothing, they have horrible customer service and when we called to get help they wouldn't help us. They said they don't have access to our private information, so that meant they wouldn't cancel our trial even though I emailed and ask them too.

Cons

You can't cancel online, and when I emailed them and asked them to cancel they didn't. They still charged our credit card, and this went on for 2 months. I had to get my credit card company to block them. They quit answering our phone calls, and wouldn't respond back to us. These folks don't practice good business and I warn anyone from putting in there credit card information for the free trial.

Review Source

VR

Verified Reviewer  
Principal of Technology Implementation  
Education Management  
Used the software for: 1-2 years

### "Solid product"

January 7, 2019

5.0

Great product that allows us to expedite the tedious process of software selection. It saves us time and resources while ensuring that we select the right products for our organization.

Pros

Time saving Options to provide specific criteria

Cons

Limited customizable features. Other than that it is a great product

Review Source

DM

Dawn M.  
font desk agent  
Consumer Services  
Used the software for: 1-2 years

### "awesome!"

January 11, 2019

5.0

Pros

Maxpanda helps so much with keeping things in order that needs to be done. love it!

Cons

none that I can think of. everything is always in order.

Review Source

PM

Peter M.  
Director Of Student Support Services  
Education Management  
Used the software for: 2+ years

### "my review"

September 28, 2020

4.0

very positive

Pros

Very easy to use and quality of product is very good.

Cons

I have no concerns with the software to date.

Review Source

RB

Richard B.  
Vice President Growth  
Computer Software  
Used the software for: 1-2 years

### "MaxPanda Review"

September 22, 2020

3.0

Performed as expected. Couldn't afford the Tier1 software because of Price but the Overall ROI worked as advertised.

Pros

Need IT to Integrate into our Accounting Platform, SAGE 300. After working out the formats, were finally able to get it to work.

Cons

Features were not at the Enterprise Level

Review Source

BB

Bryce B.  
Assistant to the Metropolitan  
Religious Institutions  
Used the software for: 1-2 years

### "Easy Web-Based Maintenance Management"

October 31, 2019

5.0

We utilize Maxpanda CMMS at our seminary to handle all maintenance requests.

Pros

I loved the ease of use of Maxpanda CMMS. It is also really nice to be able to track the progress of a request in near-real time.

Cons

I find there to be very few cons to using Maxpanda CMMS. Most issues seemed to arise from user error. If the whole team isn't on board , it can be a bit of a hassle to figure out what has and what has not been taken care of.

Review Source

MT

Murrell T.  
Purchasing Accounting  
Consumer Goods  
Used the software for: 1-2 years

### "We are a small company and needed a solution that was easy to use and we found it in Maxpanda. "

May 15, 2017

5.0

Pros

I really don't have anything but Pros for this software. It is ridiculously easy to learn and use. Really. I think I had a couple of questions in the beginning but everything is very intuitive. Support when I did need it was almost right away, occasionally an hour or two. Very very happy.

Review Source

Response from TMA Systems

May 15, 2017

Thank you so much for the kinds words Murrell. It's a pleasure having you and Promo Woods on Maxpanda. Please have any training or usability questions sent directly to Amber, Steve or Bret. Take care, have a great summer! Maxpanda.com

FP

Freddie P.  
Operations Manager  
Real Estate  
Used the software for: 1-2 years

### "Great work order software application"

December 17, 2018

5.0

Fantastic! The parts manager can't be happier.

Pros

We've been on Maxpanda CMMS for over a year now and are quite happy with it. We manage 4 dealerships with a never ending battle of inventory issues. Maxpanda has allowed us to stay on target with very extreme precision. Good stuff!

Cons

Wish the app integrated with our internal ERP. But it is a legacy app and maxpanda is a new web2.0 app so we understand.

Review Source

Response from TMA Systems

January 4, 2019

Using our newly developed mAPI, your wish may just come true!

ES

Elizabeth S.  
CSR  
Insurance  
Used the software for: 6-12 months

### "Great, Easy & Convenient"

July 21, 2017

5.0

Pros

Keeps me very well organized & up to date on items. It lets me modify the amount of items I am able to see & edit.

Cons

Not much to say for this part! There isn't a single thing that could occur to me as of right now that has caused me a dilemma.

Review Source

LH

Larry H.  
Director of Pharmacy  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use"

September 28, 2020

5.0

Pros

Straightforward to use, no issues with software. User-friendly interface.

Cons

No real issues I can think of. Functionality maybe could be a bit better, but honestly, its a stretch to consider that a Con. It does what it is supposed to do.

Review Source

JJ

James J.  
Chief Engineer  
Hospitality  
Used the software for: Less than 6 months

### "I'm still new with the product, but I'm learning. My crew seems to have a grasp with the software"

July 11, 2017

4.0

It is easy to work with. I had no troubles setting it up and the initial help with inputing all my assets, etc. was very useful from your team. The more I learn the better I see the benefits and can create more feedback if necessary. Thanks.

Pros

I can communicate with my staff through the use of the internet if I or anyone else needs to create work orders or discuss what needs to be done.

Review Source

Response from TMA Systems

July 11, 2017

Hi James, using the weblink feature on your desktop allow you to attach GPS, Google Map locations and basically any web link (public or private) to a building/location/part etc...Please email max@maxpanda.com 24/7 with any questions you have regarding Maxpanda CMMS or GoMAX CMMS Assistant (mobile apps).

ME

Michael E.  
Retail Manager  
  
Used the software for: 2+ years

### "very easy to use "

January 22, 2018

5.0

Pros

I like how the drop down menus have everything available for me. just the ease of use is what I like

Cons

no complaints at all. this software truly has me excited to complete a work order for my company. there is no way to mess up a work order request.

Review Source

MT

Mauricio T.  
Programador  
Information Technology and Services  
Used the software for: I used a free trial

### "Excelente herramienta como mano derecha"

October 17, 2023

5.0

Pros

Me ayuda a estar comunicado con el personal de un proyecto, le hacemos seguimiento y mantenemos así todas las áreas fluidas dando acceso también a nuevos integrantes que se unas al proyecto

Cons

Más características de parte del proveedor

Review Source

KO

Kelly O.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Great Website"

January 8, 2019

5.0

We use MaxPanda at the school where I teach. It's very user friendly and efficient. I wish all the schools I taught at used this system.

Pros

User friendly! Whenever I need help I am able to submit a work order easily.

Cons

There are a lot of updates, which means a lot of emails.

Review Source

SR

Simo R.  
General Manager  
Banking  
Used the software for: 6-12 months

### "One of the best work order management software with good customer Support"

February 7, 2018

5.0

Great support ,great performance thus having technical issue but provide huge support and dedicatedly solve the issues

Pros

We love that we have many options to be able to filter different data and the ability to export in a variety of formats. Technical support has been useful so far on any questions we have had.The live training made it easy for our employees to get used to the software. It has also improved our company's productivity

Cons

Importantly, there's a max time lag (claimed time lag is 5 mins but is nearly never met) in order and inventory sync. Data errors are innumerable to make this reliable

Review Source

DT

Derek T.  
Fleet manager  
Farming  
Used the software for: 1-2 years

### "Crap"

October 5, 2020

1.0

Lots of work all the time. Too time consuming and very much un costumable.

Pros

Stupid design. Designed by someone with a masters degree. Sold to be used by someone with a college degree.

Cons

The amount of work involved enter inventory and assets.

Review Source

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