--- title: "Rentec Direct Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rentec Direct Software - reviews, pricing plans, popular comparisons to other Property Management products and more." source_url: "https://www.capterra.com/p/120753/Rentec-Direct/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Rentec Direct Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Rentec Direct ## What is Rentec Direct? Property management software for managers and landlords with 10 - 5,000 properties. You'll find all the tools you need for complete property, tenant and trust accounting. Collect rent online, publish vacancies to your own property management website, track maintenance requests, process online rental applications, and order tenant screening reports. Pricing is based on unit size, so you can easily scale to fit your needs. You'll always receive free US-based customer support. ## What is Rentec Direct used for? [Property Management](https://www.capterra.com/rental-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/) Top alternative Featured Overall rating Based on 179 user reviews Reviews sentiment Positive 93% Neutral 5% Negative 2% Starting price $25 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rentec Direct?[Manage this product listing](https://www.g2.com/products/rentec-direct/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rentec Direct 4.6 (179) VS. [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting Price $25 Usage Based, Per Month Starting Price $62 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (178) Ease Of Use 4.3 (2,230) Value For Money 4.6 (146) Value For Money 4.4 (1,767) Customer Service 4.6 (158) Customer Service 4.4 (2,100) ## Rentec Direct alternatives [4.6 (656)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (247)](https://www.capterra.com/p/143800/Condo-Control/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/120753/Rentec-Direct/alternatives/) ## FAQs about Rentec Direct Overview ### What problems does Rentec Direct solve? Rentec Direct solves the problem of managing rental operations across spreadsheets, paper records, and separate accounting tools. It centralizes property and tenant records, rent collection, late notices, maintenance work orders, tenant screening, listings, owner disbursements, and tax-ready reports. Small landlords, owner-operators, and residential property management teams benefit most. Answer based on 129 reviews Overview ### Which roles and teams benefit most from Rentec Direct? Rentec Direct is most used by property managers, landlords, and rental business owners who manage tenant records, leases, rent collection, and maintenance activity. Office managers and administrative staff support daily property operations through accounting and documentation, while brokers, realtors, and executives monitor portfolios, rental performance, and business operations. Answer based on 168 reviews Overview ### What company size and industries is Rentec Direct built for? Rentec Direct is for small businesses, with 100% of reviewers in this segment, primarily serving real estate professionals. Its audience includes landlords, real estate investors, and property managers, with 68% of reviewers in Real Estate, 27% in Commercial Real Estate, and 3% in Construction. Answer based on 179 reviews Features and Usability ### What are the key features of Rentec Direct? Rentec Direct includes core property management features for tenant management, lease tracking, rent collection, maintenance work orders, and accounting. Differentiating capabilities include tenant and owner portals for online payments and account access, plus tenant screening and listing syndication. Financial reporting, including income and expense reports and 1099 preparation, supports property-level records. Answer based on 78 reviews Pricing ### How much does it cost and what fees or limitations are included? Rentec Direct starts at $25 per month with the flat-rate Rentec Starter plan; Rentec Pro and Rentec PM start at 50 per month on usage-based pricing for up to 2,500 units. A free trial is available. Reviewers often call pricing reasonable and straightforward, although some report unclear merchant-processing charges and monthly fees for the Z Inspector integration. Answer based on 42 reviews Integrations ### Which third-party tools and platforms does Rentec Direct integrate with? Rentec Direct integrates with 10 third-party tools, including Apartments.com Rental Manager and Zumper for listings, DocuSign and Dropbox for documents, Plaid and QuickBooks Online Advanced for financial workflows, and Twilio and PayNearMe for communications and payments. Additional catalog connections include ShowMojo and zInspector. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on Rentec Direct? Rentec Direct offers live online training, webinars, videos, and documentation for team onboarding. Reviewers report that landlords, assistants, and nontechnical users often learn core tasks quickly, sometimes within days. Teams handling accounting or less intuitive functions may need more time, and some reviewers want more thorough or easier-to-find tutorials. Answer based on 40 reviews Getting Started and Support ### What customer support options does Rentec Direct offer, and how do users rate the experience? Rentec Direct offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe staff as knowledgeable, helpful, and quick to respond by phone and email, with useful guidance during setup. Some report delayed callbacks, difficulty reaching representatives, or unresolved questions through chat and email. Answer based on 78 reviews Ease of use ### Is Rentec Direct easy to use for property management? Rentec Direct offers an intuitive property management interface that small landlords and property managers can learn quickly. Users value the guided setup, knowledge base, tutorials, accounting tools, and tenant portals. Some teams find marketing workflows, website editing, duplicate data entry, and advanced permission controls less straightforward. Answer based on 62 reviews ## Features AI summary Based on 4,750 Property Management reviews Capterra data shows that buyers of Property Management software rank the following features as their top priorities: - **Rent Tracking** (**64%** of reviewers rated this feature as critical) - **Reservations Management** (**63%**) - **Online Payments** (**58%**) Rentec Direct supports **Rent Tracking** and **Online Payments**, giving property managers a way to monitor rent activity and collect payments digitally. However, it does not include **Reservations Management**. Instead, it offers other highly rated capabilities, including **Accounting** (**54%**) and **Financial Reporting** (**51%**), which help teams track property finances, review performance, and stay organized across day-to-day operations, allowing businesses to manage cash flow and make better financial decisions. Rent Tracking 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants Online Payments 3.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Accept and process online payment transactions Accounting 3.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Financial Reporting 1.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization Tenant Portal 3.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Lease Tracking 3.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Monitor the process of lease agreements Rentec Direct 113 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget - Commercial Leases: For commercial leases - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Criminal History Verification: Verify an individual's arrest record through connection with a criminal database - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Fee Collection: Automatically collect recurring fees or dues from members - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Storage: Store and access documents, forms, and photos in one centralized place - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Property Managers: Used by property managers - For Residential: Specialized for organizations who focus on residential projects - Fraud Detection: Identify and prevent suspicious activity - General Ledger: Centralized accounting record which tracks all financial transactions - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Origination: Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Member Database: Add, store and access information pertaining to members - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Payments: Accept and process online payment transactions - Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring Payments: Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Leases: For residential leases - Residential Properties: For residential properties - Retail Leases: For retail leases - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Tax Filing: The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Management: Managing renters, rent payments, maintenance workflows & documents. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Trust Accounting: Manage bookkeeping for client trust accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.3 (177) 4.3 Based on 177 reviews ## Pricing Value for money 4.6 (146) Free Trial [View pricing plan details](https://www.capterra.com/p/120753/Rentec-Direct/pricing/) Rentec Starter $25.00 Flat Rate,Per Month It includes: - Unlimited US-Based Customer Support - Tenant Portal - Marketing & Maintenance Managers - Tenant Screening & Criminal History - Tenant Email & SMS Notifications - Property & Tenant Accounting - Renters Insurance - Property Management Website - Online Rent Payments - Online Rental Applications - Online Property Advertisement - Online File & Attachments Storage - Mobile App - Mobile Inspections - Maintenance Tracking & Workorders - Hellosign Integration (Electronic Signatures) - Free Training & Support - Detailed Rental and Vacancy Reports - Customizable Income/Expense Reports - Create and Manage Bank Deposits - Bank Account Reconciliation - Automatic Reminders - Automated Rent Increases - Automated Late Fees - 1099 E-File & Schedule\_e Tax Reports Rentec Pro $50.00 Usage Based,Per Month It includes: - 1099 E-File & Schedule\_e Tax Reports - Automated Late Fees - Automated Rent Increases - Automatic Reminders - Auto Sync Bank Transactions - Bank Account Reconciliation - Cash Payment Network - Create and Manage Bank Deposits - Customizable Income/Expense Reports - Detailed Rental and Vacancy Reports - Free Training & Support - Hellosign Integration (Electronic Signatures) - Maintenance Tracking & Workorders - Mobile App - Mobile Inspections - Online File & Attachments Storage - Online Property Advertisement - Online Rental Applications - Online Rent Payments - Property Management Website - Property & Tenant Accounting - Renters Insurance - Synchronize Data With Quickbooks - Tenant Email & SMS Notifications - Tenant Portal - Tenant Screening & Criminal History - Unlimited US-Based Customer Support Rentec PM $50.00 Usage Based,Per Month It includes: - Unlimited US-Based Customer Support - Bank Account Reconciliation - Cash Payment Network - Create and Manage Bank Deposits - Customizable Income/Expense Reports - Detailed Rental and Vacancy Reports - Free Training & Support - Hellosign Integration (Electronic Signatures) - Maintenance Tracking & Workorders - Marketing & Maintenance Managers - Mobile App - Mobile Inspections - Online File & Attachments Storage - Online Property Advertisement - Online Rental Applications - Online Rent Payments - Owner Portal - Pay Owners via ACH - Property Management Website - Property & Tenant Accounting - Renters Insurance - Synchronize Data With Quickbooks - Tenant Email & SMS Notifications - Tenant Portal - Tenant Screening & Criminal History - Trust Account Management & Reporting - 1099 E-File & Schedule\_e Tax Reports - Automated CAM Charges - Automated Late Fees - Automated Rent Increases - Automatic Reminders - Auto Sync Bank Transactions Value for money 4.6 (146) 4.6 Based on 146 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Plaid](https://www.capterra.com/p/174384/Plaid/)[ CSG Forte](https://www.capterra.com/p/135920/Forte-Payment-Systems/)[ CloudConvert](https://www.capterra.com/p/157495/CloudConvert/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (158) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (158) 4.6 Based on 158 reviews ## User reviews Overall rating 4.6 Based on 179 reviews Filter by rating 5(118) 4(47) 3(10) 2(0) 1(4) Mentioned topic Sorted by most recent AN Anonymous User VP of Ops Real Estate ### "Works great for us!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 7, 2025 Overall, it's doing what we need. It helps us keep track of all tenant payments, security deposits, and service requests. Pros We love that tenants can pay and request service through the app. It also makes it very easy to keep track of each property. Cons There is a bit of a learning curve. I'm sure we still are not using all of the features. It's a little clunky with the accounting, and I wish there were a few more reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jeff B. Property Manager Real Estate ### "Rentec Direct for Property Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2025 Overall we have had a great experience. When we have an issue they have promptly replied. Pros Easy to set up and has all of main features you would need as a property manager. Cons My least favorite thing is the lack of a full API to allow for more customization. Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Rentec Direct Price and ease of setup pushed us to Rentec. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB Danette B. accounting Real Estate ### "Good for Residential" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 6, 2025 Good install, implementations and product support Pros Good for residential properties. Good Support from company Cons Was not set up for use with Commercial properties. they tried but should not advertise themselves for commercial Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Rentec Direct cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 7, 2025 Thanks for the feedback, Danette. We're please to hear about your positive experience with Rentec Direct's customer support. We're always looking to improve the software, so if there are specific features or capabilities you feel would help you with commercial property management, please let us know! JR Jeremi R. Owner Real Estate ### "It's All About The Customer Service! HANDS DOWN Above and Beyond The Rest!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2024 To reiterate: I love the company itself. The platform does everything I need it to in order to run my professional property management company efficiently.... so would many others out there..... but it's really the customer service that is where all my affections for Rentec Direct lie. ALWAYS AND EVERY SINGLE TIME.. no matter how big or small my issue may be... even if it is for just suggestions for future improvements or tiny quirks I think could be fixed... THEY TAKE EVERY ONE OF THEM SERIOUSLY! I always get a response back in a VERY respectable timeframe.... They take the time to COMPLETELY understand my problem.... and they work at my issues until they are SOLIDLY resolved.... I HIGHLY value any company that takes the time to invest in their customers with quality, responsive, caring, and personable customer service. Rentec Direct is all that and more and this means the world to me. THANK YOU RENTECT DIRECT FOR ALWAYS MAKING ME FEEL IMPORTANT AND THAT I MATTER EVEN IF I'M NOT THE BIGGEST FISH IN THE PUDDLE!!!!! I switched from Cozy... Cozy was only for small individual landlords. I needed a platform that catered to professional property management with more features. Rentec Direct was the only GOOD PROFESSIONAL option that didn't tell me I needed a WHALE of a portfolio in order to be blessed with holy entry into their ranks. The rest wouldn't give me the time of day once I told them the size of my portfolio. Rentec made me feel like I was important even just starting out with only a handful of clients and units under my wing. After getting the same story from other platforms before coming across Rentec, the very first question I asked a live rep I spoke to was "Do you have a minimum portfolio size requirement?" and they happily said "Not at all!" This meant a lot to me! and I have been grateful ever since. Rentec Direct has my loyalty as long as they don't ever change their practices from the way they are now! Cons I honestly can't think of anything. Sure... there's a quirk here or there.... BUT GUESS WHAT?!... They take suggestions for future implementation AND ACTUALLY DO THEM when they are able!.... So my quirks eventually end up going away at some point! I've actually had some of my very suggestions implemented on future updates! When they say they passed your idea on to the developers, THEY DO!!!... not just "toss it in the bin" after the conversation ends. Reasons for choosing Rentec Direct Lower price point for similar services... I'm a frugal type! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RM RICHARD M. Owner Real Estate ### "Great Property Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2024 Pros Simple enough and still has lots of power Cons nothing I like the program. and how easy it is to use Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Michael F. Owner Real Estate ### "Overly Secure" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 12, 2024 Hassle/overly cumbersome Cons Cannot access login from search engine, locked out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2024 Since our clients handle extremely sensitive financial data and personal information for their tenants and owners, we do prioritize bank grade security and enhanced security features for our clients. With internet security threats constantly evolving, it’s vital that our software engineers evaluate our software to ensure our clients’ data stays protected. It's unfortunate that you had a negative experience trying to log into your account. I can assure you this is not the norm, and I am curious to learn about the specifics your situation. Feel free to reach out to me directly at success+kaycee@rentecdirect.com. Our support team is always available to help you and provide guidance if you happen to encounter an enhanced security feature. I can assure you this is always for your protection. MR Mbonjo R. Network Engineer Computer & Network Security ### "best and amazing cloud-based document management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 12, 2023 Overall, I rate this software 4 rating. I recommend this software for all users Pros I love this software because it enables easy collaboration between team members. Multiple users can access and work on the same documents simultaneously, Cons I haven't encountered any setbacks using this software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2023 Happy to hear the software is working well for you! We're always here to help if you need any assistance in your account. Maurice L C. Owner Real Estate ### "Could use some updating " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 18, 2023 Pros It has all the functions you need and more, it just lacked in some areas. Cons It felt like they didn’t want to upgrade to the new era, it wasn’t any app features, the colors weren’t bright like other sites. Switched from [Innago](https://www.capterra.com/p/166893/Innago/) Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 13, 2023 We're always working to improve the product and appreciate receiving feedback from our clients. Be on the lookout for Product Update announcements as we release some cool features and enhancements this year. RR Ryan R. Owner Commercial Real Estate ### "Save yourself. Try anything else." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 26, 2022 I would rather stick something sharp in my eye. Pros The last version was half way decent. New version was convincingly bad and didn't solve any of the old issues. Cons Everything since the "update". They improved on WORSE. Reasons for choosing Rentec Direct Promised to solve issues years ago, but never have. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RF Robert F. CEO Real Estate ### "good for the money. A good starter software" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 September 29, 2022 It's mixed. I think it is a good product but sometimes it feels like they fired their engineer who built it and the people left dont know how to fix major problems. Pros The price is good and it works....just not smoothly. It is like working on an AS400 from the 90's Cons For years I was promised fixes, now they have rolled out a new version that has it own set of glitches on top of the old ones. Support is always delayed, phone is never answered. (In five years no one has ever answered the phone) You have to text or email, response time can be an hour to a day. Sometimes i feel like they dont here my issue and send responses based on keywords they heard Alternatives considered [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Reasons for choosing Rentec Direct Price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/120753/Rentec-Direct/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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