Rentec Pro
- 1099 E-File & Schedule_e Tax Reports
- Automated Late Fees
- Automated Rent Increases
- Automatic Reminders
- Auto Sync Bank Transactions
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Pros
Information is formatted in a way that most would understand. Price is great and this is good for those with only a couple rentals or if you have 100's.
The Support is the BEST, always available and very personable and helpful!!! The monthly fee is worth every penny.
Cons
When notifying Rentec of cancelling and requesting an owed refund they simply ignored the 5 emails, and refused to acknowledge any emails.
I tested this service with info on a person I know has misdemeanors. He admits to them and the local police department in Indiana provided a report detailing the offenses).
"Non-Existent Support"
Overall: We began using Rentec because the user interface was simplistic, but this is were it stopped. The software isn't customizable or easy to integrate into a preexisting website. When they sent an inspector out for the credit check the inspector had no idea why he was there or what for, and had to come out a second time. When notifying Rentec of cancelling and requesting an owed refund they simply ignored the 5 emails, and refused to acknowledge any emails.
Pros: The user interface The price of the software
Cons: Customizations and lack thereof. Customer Support Responsiveness
Vendor Response
"Simple and Easy"
Overall: If it wasn't so much work and if payments from tenants processed quicker, I would switch back. I preferred the ease and simplicity of Rentec over AppFolio which I am using now.
Pros: Very user friendly No learning curve Reports are easy to read Information is formatted in a way that most would understand Price is great and this is good for those with only a couple rentals or if you have 100's
Cons: When I used this product, it didn't offer all the bells and whistles that others did like an app for your phone The ACH process was too slow when I used it and it could take too many days to get money and send money
Vendor Response