# Rentec Direct Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rentec Direct Software - reviews, pricing plans, popular comparisons to other Property Management products and more.

Source: https://www.capterra.com/p/120753/Rentec-Direct

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# 

 Rentec Direct Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rentec Direct

## What is Rentec Direct?

Property management software for managers and landlords with 10 - 5,000 properties. You'll find all the tools you need for complete property, tenant and trust accounting. Collect rent online, publish vacancies to your own property management website, track maintenance requests, process online rental applications, and order tenant screening reports. Pricing is based on unit size, so you can easily scale to fit your needs. You'll always receive free US-based customer support.

## What is Rentec Direct used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)[Lease Management](https://www.capterra.com/lease-management-software/)[Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)

Overall rating

Based on 179 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

2%

Starting price

$50

Usage Based, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Rentec Direct alternatives

Highest Rated

[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

[4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/120753/Rentec-Direct/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Payments

3.9 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Tenant Portal

3.9 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Accounting

3.0 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Lease Tracking

3.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Monitor the process of lease agreements

Rent Tracking

4.4 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Tenant Tracking

3.0 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Handle activities like room booking, rent processing, lease agreement management, and client communication

Rentec Direct 113 features

Generate, file and review 1099 tax forms for IRS (Internal Revenue Service)

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track outstanding invoices and the money owed from clients

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Researching and validating a person's criminal, educational, job or financial records

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Private online space that lets businesses securely share documents and provide information access to clients

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

For commercial leases

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments

Verify an individual's arrest record through connection with a criminal database

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Electronic signing method that validates the authenticity and integrity of a digital document

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Digitally sign online documents

Monitor and record expenses such as purchases or charges incurred

Automatically collect recurring fees or dues from members

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Store and access documents, forms, and photos in one centralized place

Plan, manage, and track the financial activities of an individual or organization

Generate reports to assess the financial performance of an organization

Used by property managers

Specialized for organizations who focus on residential projects

Identify and prevent suspicious activity

Centralized accounting record which tracks all financial transactions

Validating the identity of an individual or entity through verification of personal information or credentials

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Allows the calculation of fees for late rent payments

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower

Monitor the process of lease agreements

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Add, store and access information pertaining to members

Integrated or built-in billing calculated by customer usage levels of a product/service

Access software remotely via mobile devices

Access the system via a mobile application

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Accept and process online payment transactions

Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties

Portal for property owners to manage property listings, upload documents, track payments and generate reports

Accept, record, and reconcile financial transactions

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Centralized database to track details of properties (including lease, tenant, and owner information)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Generate recurring invoices

Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.)

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

For residential leases

For residential properties

For retail leases

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Send messages via SMS

Create, manage and track all task activities and progression

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Create, save, and re-purpose templates for emails, forms, etc.

Managing renters, rent payments, maintenance workflows & documents.

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Evaluate the criminal, financial, and employment history of tenants

Handle activities like room booking, rent processing, lease agreement management, and client communication

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Manage bookkeeping for client trust accounts

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more

Keep track of vacant properties

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.3 (177)

4.3

Based on 177 reviews

## Pricing

Value for money

4.6 (146)

Free Trial

[View pricing plan details](https://www.capterra.com/p/120753/Rentec-Direct/pricing/)

Rentec Pro

$50.00

Usage Based,Per Month

It includes:

-   1099 E-File & Schedule\_e Tax Reports
-   Automated Late Fees
-   Automated Rent Increases
-   Automatic Reminders
-   Auto Sync Bank Transactions
-   Bank Account Reconciliation
-   Cash Payment Network
-   Create and Manage Bank Deposits
-   Customizable Income/Expense Reports
-   Detailed Rental and Vacancy Reports
-   Free Training & Support
-   Hellosign Integration (Electronic Signatures)
-   Maintenance Tracking & Workorders
-   Mobile App
-   Mobile Inspections
-   Online File & Attachments Storage
-   Online Property Advertisement
-   Online Rental Applications
-   Online Rent Payments
-   Property Management Website
-   Property & Tenant Accounting
-   Renters Insurance
-   Synchronize Data With Quickbooks
-   Tenant Email & SMS Notifications
-   Tenant Portal
-   Tenant Screening & Criminal History
-   Unlimited US-Based Customer Support

Rentec PM

$50.00

Usage Based,Per Month

It includes:

-   1099 E-File & Schedule\_e Tax Reports
-   Automated CAM Charges
-   Automated Late Fees
-   Automated Rent Increases
-   Automatic Reminders
-   Auto Sync Bank Transactions
-   Bank Account Reconciliation
-   Cash Payment Network
-   Create and Manage Bank Deposits
-   Customizable Income/Expense Reports
-   Detailed Rental and Vacancy Reports
-   Free Training & Support
-   Hellosign Integration (Electronic Signatures)
-   Maintenance Tracking & Workorders
-   Marketing & Maintenance Managers
-   Mobile App
-   Mobile Inspections
-   Online File & Attachments Storage
-   Online Property Advertisement
-   Online Rental Applications
-   Online Rent Payments
-   Owner Portal
-   Pay Owners via ACH
-   Property Management Website
-   Property & Tenant Accounting
-   Renters Insurance
-   Synchronize Data With Quickbooks
-   Tenant Email & SMS Notifications
-   Tenant Portal
-   Tenant Screening & Criminal History
-   Trust Account Management & Reporting
-   Unlimited US-Based Customer Support

Value for money

4.6 (146)

4.6

Based on 146 reviews

## Integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Plaid](https://www.capterra.com/p/174384/Plaid/)[

CSG Forte](https://www.capterra.com/p/135920/Forte-Payment-Systems/)[

CloudConvert](https://www.capterra.com/p/157495/CloudConvert/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.6 (158)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (158)

4.6

Based on 158 reviews

## User reviews

Overall rating

4.6

Based on 179 reviews

Filter by rating

5(118)

4(47)

3(10)

2(0)

1(4)

Mentioned topic

Sorted by most recent

AU

Anonymous User

VP of Ops

Real Estate

### "Works great for us!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 7, 2025

Overall, it's doing what we need. It helps us keep track of all tenant payments, security deposits, and service requests.

Pros

We love that tenants can pay and request service through the app. It also makes it very easy to keep track of each property.

Cons

There is a bit of a learning curve. I'm sure we still are not using all of the features. It's a little clunky with the accounting, and I wish there were a few more reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jeff B.

Property Manager

Real Estate

### "Rentec Direct for Property Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2025

Overall we have had a great experience. When we have an issue they have promptly replied.

Pros

Easy to set up and has all of main features you would need as a property manager.

Cons

My least favorite thing is the lack of a full API to allow for more customization.

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reasons for choosing Rentec Direct

Price and ease of setup pushed us to Rentec.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Danette B.

accounting

Real Estate

### "Good for Residential"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 6, 2025

Good install, implementations and product support

Pros

Good for residential properties. Good Support from company

Cons

Was not set up for use with Commercial properties. they tried but should not advertise themselves for commercial

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reasons for choosing Rentec Direct

cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 7, 2025

Thanks for the feedback, Danette. We're please to hear about your positive experience with Rentec Direct's customer support. We're always looking to improve the software, so if there are specific features or capabilities you feel would help you with commercial property management, please let us know!

JR

Jeremi R.

Owner

Real Estate

### "It's All About The Customer Service! HANDS DOWN Above and Beyond The Rest!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 31, 2024

To reiterate: I love the company itself. The platform does everything I need it to in order to run my professional property management company efficiently.... so would many others out there..... but it's really the customer service that is where all my affections for Rentec Direct lie. ALWAYS AND EVERY SINGLE TIME.. no matter how big or small my issue may be... even if it is for just suggestions for future improvements or tiny quirks I think could be fixed... THEY TAKE EVERY ONE OF THEM SERIOUSLY! I always get a response back in a VERY respectable timeframe.... They take the time to COMPLETELY understand my problem.... and they work at my issues until they are SOLIDLY resolved.... I HIGHLY value any company that takes the time to invest in their customers with quality, responsive, caring, and personable customer service. Rentec Direct is all that and more and this means the world to me. THANK YOU RENTECT DIRECT FOR ALWAYS MAKING ME FEEL IMPORTANT AND THAT I MATTER EVEN IF I'M NOT THE BIGGEST FISH IN THE PUDDLE!!!!! I switched from Cozy... Cozy was only for small individual landlords. I needed a platform that catered to professional property management with more features. Rentec Direct was the only GOOD PROFESSIONAL option that didn't tell me I needed a WHALE of a portfolio in order to be blessed with holy entry into their ranks. The rest wouldn't give me the time of day once I told them the size of my portfolio. Rentec made me feel like I was important even just starting out with only a handful of clients and units under my wing. After getting the same story from other platforms before coming across Rentec, the very first question I asked a live rep I spoke to was "Do you have a minimum portfolio size requirement?" and they happily said "Not at all!" This meant a lot to me! and I have been grateful ever since. Rentec Direct has my loyalty as long as they don't ever change their practices from the way they are now!

Cons

I honestly can't think of anything. Sure... there's a quirk here or there.... BUT GUESS WHAT?!... They take suggestions for future implementation AND ACTUALLY DO THEM when they are able!.... So my quirks eventually end up going away at some point! I've actually had some of my very suggestions implemented on future updates! When they say they passed your idea on to the developers, THEY DO!!!... not just "toss it in the bin" after the conversation ends.

Reasons for choosing Rentec Direct

Lower price point for similar services... I'm a frugal type!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RM

RICHARD M.

Owner

Real Estate

### "Great Property Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2024

Pros

Simple enough and still has lots of power

Cons

nothing I like the program. and how easy it is to use

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MF

Michael F.

Owner

Real Estate

### "Overly Secure"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 12, 2024

Hassle/overly cumbersome

Cons

Cannot access login from search engine, locked out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 29, 2024

Since our clients handle extremely sensitive financial data and personal information for their tenants and owners, we do prioritize bank grade security and enhanced security features for our clients. With internet security threats constantly evolving, it’s vital that our software engineers evaluate our software to ensure our clients’ data stays protected. It's unfortunate that you had a negative experience trying to log into your account. I can assure you this is not the norm, and I am curious to learn about the specifics your situation. Feel free to reach out to me directly at success+kaycee@rentecdirect.com. Our support team is always available to help you and provide guidance if you happen to encounter an enhanced security feature. I can assure you this is always for your protection.

MR

Mbonjo R.

Network Engineer

Computer & Network Security

### "best and amazing cloud-based document management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 12, 2023

Overall, I rate this software 4 rating. I recommend this software for all users

Pros

I love this software because it enables easy collaboration between team members. Multiple users can access and work on the same documents simultaneously,

Cons

I haven't encountered any setbacks using this software

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2023

Happy to hear the software is working well for you! We're always here to help if you need any assistance in your account.

Maurice L C.

Owner

Real Estate

### "Could use some updating "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 18, 2023

Pros

It has all the functions you need and more, it just lacked in some areas.

Cons

It felt like they didn’t want to upgrade to the new era, it wasn’t any app features, the colors weren’t bright like other sites.

Switched from

[Innago](https://www.capterra.com/p/166893/Innago/)

Price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 13, 2023

We're always working to improve the product and appreciate receiving feedback from our clients. Be on the lookout for Product Update announcements as we release some cool features and enhancements this year.

RR

Ryan R.

Owner

Commercial Real Estate

### "Save yourself. Try anything else."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 26, 2022

I would rather stick something sharp in my eye.

Pros

The last version was half way decent. New version was convincingly bad and didn't solve any of the old issues.

Cons

Everything since the "update". They improved on WORSE.

Reasons for choosing Rentec Direct

Promised to solve issues years ago, but never have.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RF

Robert F.

CEO

Real Estate

### "good for the money. A good starter software"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

September 29, 2022

It's mixed. I think it is a good product but sometimes it feels like they fired their engineer who built it and the people left dont know how to fix major problems.

Pros

The price is good and it works....just not smoothly. It is like working on an AS400 from the 90's

Cons

For years I was promised fixes, now they have rolled out a new version that has it own set of glitches on top of the old ones. Support is always delayed, phone is never answered. (In five years no one has ever answered the phone) You have to text or email, response time can be an hour to a day. Sometimes i feel like they dont here my issue and send responses based on keywords they heard

Alternatives considered

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

Reasons for choosing Rentec Direct

Price

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/120753/Rentec-Direct/reviews/)

Popular comparisons

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Independent research methodology

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How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

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