Who Uses This Software?

Fleets of all sizes looking to spend more time on their mission and less time worrying about vehicle operations.


Average Ratings

55 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    Unlimited users. Multiple plans available. All mobile apps are free!
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • RareStep
  • www.fleetio.com
  • Founded 2011
  • United States

About Fleetio

Fleetio's suite of fleet management solutions helps fleets of all sizes automate fleet operations, manage asset lifecycle and track drivers with the convenience of a smartphone and the Fleetio Go mobile app. Fleets can track, score and rank their drivers, manage maintenance, fuel, vehicle inspections, parts + more. Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting.


Fleetio Features

  • Accident Tracking
  • Dispatch Management
  • Driver Management
  • Fuel Management
  • Inspection Management
  • Inventory Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mileage Tracking
  • Motor Pool / Daily Rental
  • Parts Management
  • Routing
  • Tire Management
  • Tool Tracking
  • Vehicle Information
  • Vehicle Tracking
  • Work Order Management

Fleetio Reviews Recently Reviewed!

very easy

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use for bulk fuel data import making it easy to see cost of running each vehicle and where improvements can be made to increase efficiency

Overall: After collecting enough data we were able to retire the right vehicles and cut costs drastically

Software is great and integrates with telematics solutions really well

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: integration with software, telematics and the ease of Use. I used this software at a prior company and it was extremely easy to integerate on a much larger scale. Helps to look at a higher profile of the company when it comes to the Fleet Management field.

Cons: fuel card integration can expand. There are so many providers out there that this software does not have a default integration with. This is the only con that i can think of for the software at hand. Besides that everything is a green light and all systems go.

The customer service and technical staff have been very easy to work with implementing our Fleet.

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The functionality is great. We have reduced our software footprint from 3 programs to 1 program. I no longer need to use (Fleet Maintenance Pro, Geotab, Fuel Program) to monitor all our fleet functions. Fleetio incorporates all three.

Cons: To date....we have not found very much about the software that is undesirable. In fact, when we have noticed potential function improvements the staff at fleetio has been very responsive.

Very well thought out user experience and great support team.

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The mobile version is crisp and I love the PM notifications. Also I love how easy the new setup process is for new users.

Cons: Nothing sticks out to be honest. Sometimes the explanations to the new features seem to be a little long winded.

Good company and easy to work with.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Helped us manage our fleet better and get us organized in consolidating info in an easy to use format in a single application.

Cons: I would like to see MPG graphs for our vehicles in a single place. This would save me from opening up each vehicle in the dropdown to review this info.

Great cloud based fleet management software!

Jul 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and navigate, up-time is exceptional and support is prompt and helpful. Overall a well rounded internal / self management platform. Great integration options for telematics and other management tools.

Cons: Reporting is a little limited and in-flexible, un-able to schedule selected reports, API documentation is a little behind the releases, upload of documents by API not possible, some times updates / releases are released before documentation is available relating to the changes.

Overall: The ability to self manage our fleet via a cloud based, easy to use and integratable platform.

A++ customer service. Fleetio is built with a clean, modern structure & design. Training gets A+.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - The GUI is very clean and airy, so that makes a good first impression.
- The simple layout keeps "clutter-confusion" to a minimum.
- Little blue "helping" text through-out provides clarification of functionality for starting users. Just hover over those & click, or hover over little question marks.
- Their lack of strong vehicle & driver dispatching / routing / tracking / scoring is a plus for us (~1,000 vehicles & equipment). We only needed an asset management system with vehicle and equipment data capture capabilities. Preventive and scheduled vehicle maintenance. Also authorized driver assignments.
- Internal dbs communications are handy with public vehicle comments and easy email prompts. Maybe they'll offer IM??
-Batch Export/Import process is VERY fast and intuitive. Just "Export Data", receive Excel spreadsheet, modify your data, "Save", "Import Data", drag/drop the file, "OK" the template and click "Submit". You don't even have to rename the original file.
-Our corporate VPs are pleased with the automatic reminders and notifications. Driver's licenses, vehicle registrations, insurance renewals etc. can be dated to provide advance notice and even overdue alerts. Some other corporate departments were investigating this capability. Guess Fleet Management got it first.
-Creating custom fields is very simple. Everybody needs those.

Cons: -Canned reporting selection can be increased, OR,
-The ability to generate and save Admin or User reporting would be nice. Probably a more efficient avenue than the first option.
-NOT a CON: Automatic scheduled report generation would be a big plus for me. Come in to work Monday AM and find 3-5 brief reports already processed, covering vehicle Alerts, Problems, New Vehicles etc would be very nice. Maybe even auto distribution. Other databases do that.
-Too little internal corporate or financial structure hierarchy. "Group" is about the only way to tag a vehicle except with a person's name (driver). Our internal IT will have that as integration priority #1 since user security restrictions (vendor recently enhanced that), financial charging to contracts, projects and overhead is required.
-I discussed automatic vehicle retirement data routing to our G/L, Risk and Fixed Asset System depts with the vendor. They are providing a couple of workaround options and I think they should add this as a canned communication to other corporate depts. If only as vehicle data Excel file attachment to an email distribution group. Triggered upon vehicle status change to "Sold", "Scrapped", etc.

Overall: Allows me to structure the new corporate fleet policies, procedures, records. Encourages vehicle managers to protect, utilize and maintain company assets.

I'm pretty sure that Fleetio is the best maintenance solution out there. Awesome product & support!

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Fleetio clearly has a forward-facing view towards software and technology. Their user-friendly interface is no exception to this. I really appreciate that the UI is intuitive, and the relevant information that I need is right at my fingertips for quick retrieval. This paired with the Geotab integration is everything that I need to keep an eye on my fleet from the general to the particular.

Cons: I'm not particularly fond of all the little notification toasts that pop up when I log into my account. They're alright and easy enough to clear, but the fact that I can have three of them come up at once is a tad distracting.

Overall: I use this software as a Geotab reseller to demonstrate how much additional functionality can be added to a MyGeotab soution with Fleetio's maintenance integration. This is a great asset from a sales perspective, and it is my preferred recommendation for a maintenance solution. The quality is fantastic, and the business model is easy to explain to a prospective customer.

Great software to keep track of all the information I need for my fleet in one easy to use location.

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Everything is easy to find and easy to use. The value of everything I can manage is more than worth the cost.

Cons: I can't use my fleet fuel cards or the gps I have installed in my vehicles. I would love if Fleetio would be able to get access to link Voyager fuel cards and US Fleet Tracking devices.

Overall: Up to date information on my fleet.

It has been very user friendly, support has been excellent, I feel like my feedback gets used

Jul 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very user friendly. I was able to set it up from scratch with relative ease. Inspections have made reporting and tracking issues much easier. As well as tracking scheduled maintenance

Cons: my biggest issue with my use case is that I have drivers / managers who rely too heavily on the app and don't use the full functionality of the desktop. Other than that I've had issues with drivers inputting the wrong mileage, then the next driver is forced to input another wrong odometer reading. I've also had people leave off an hour meter reading on a service entry that has an hour based service reminder. This causes some weird issues with reminders

Fleetio

Jul 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Customization, Integration, Intuitive Design, Customer Service, Dashboard, Mobile App, Inspections, Contacts/Users

Cons: The only con about this product is I was unaware that there was a subscription fee apart from the quote that I was sent

Intuitive, easy to use. Equipment, operator, mechanic all working together.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The service support. Ease of use. Adaptability. Intuitive. Covers the bases. Reports are of great value. Maintenance cost and fuel use are down. Better communications over-all.

Cons: Some repetitive items, like fuel cost, needs to be entered each time a fuel entry is made. We buy in bulk and have our own dispensing pumps. Two locations for diesel, but different vendors with some variation in cost between locations.

Overall: Economics

My experience has been nothing but positive.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the freedom that you get to mold the software to you needs. As we all know getting vendors to customize what they offer to your business needs is very time consuming and tough. It can be very expensive too! Fleetio has baseline options that are better than most other companies that offer maintenance software. We chose Fleetio because they have a platform that is easy for the users. I have been working with Fleetio for the last year. With their help and willingness to change and improve we have reached a level where we were comfortable moving most of our day to day maintenance operations to their system.

Cons: I don't know if this is a con or me just wanting more!! I wish there were more integrations in the pipeline with our vendors. I wish we had more freedom. I would have more cons but every time I voice one of them to customer service they have been able to either fix it or put on the to do list!

Great program, easy to input Vehicles, Personnel, and Inspections

Jul 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very user friendly, and integrates well with other programs. I like the fuel card integration and simple way to setup email notifications.

Cons: I would like to be able to import excel, PDF, Word Documents as checklist for use with Scheduled Services.

I'm a new client so I am still getting familiar with Fleetio. Right now navigation seems quite easy

Jun 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Like I said previously, I am a new client so I am still getting to know Fleetio. However, I love the fact that we are able to upload spreadsheets, it saves me a lot of time. Tracking mpg per vehicle has been tremendously easy compared to the method we used prior to Fleetio. I haven't used the safety side yet but hopefully once I start using it I will find it to be helpful for our company.

Cons: I do hate that it's not integrated with the fuel cards we use so hopefully that will change one day.

Overall: I am new I have only used the fuel side, but I have benefited a lot from using that feature. It saves me a lot of time.

Overall, this product is outstanding. My staff have taken to it very naturally. Very intuitive.

Jun 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, good mobile interface and app. Setup was much simpler than many others I have looked at or tried. This will really help my organization to track and maintain our ambulances and ensure that our equipment is inspected and ready for service. No longer will we wonder if the "Next service due" sticker that the mechanic put in the windshield is based on his schedule or ours. I am notified whenever a truck is due for service based on the schedule that I established. In the past, we had missed oil changes or more-frequent-than-necessary oil changes. That won't happen with Fleetio.

Cons: The one thing I've had difficulty with is modifying a service schedule for a group of vehicles. This does not appear to be very straighforward, but I'm certain that when I contact Fleetio's customer service, they will be able to help me. They've been very helpful in explaining issues to me in the past.

Overall: Better structure and accountability for our routine maintenance. In the past, vehicles had gone far too long between routine service, and in at least one case, the service was done twice in a very short period of time because our old paper-and-pen system failed us.

Fleetio is an excellent fleet management tool, to effectively monitor fuel spare parts and service f

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We are using fleetio for management of vehicle and generator for international humanitarian organization. The fuel management before we started using fleetio was difficult and misuse of fuel by drivers was very high. Fleetio helped us to effectively monitor the fuel management for vehicles and generators.
The software enabled drivers to input their fuel data from their smart phone and the supervisor able to monitor the fuel consumption properly and take appropriate action in the case of abnormal consumption.
The service reminder also helps to remind drivers and supervisors when the vehicle is due for service.

Cons: The service reminder is working based on the data imported for fuel and the accuracy in determining the service is not perfect. If the software is coupled with additional hardware that help for GPS vehicle tracker and all information is connected directly to the KM counter, that will make the system super.

fleetio has transformed our fleet operations tremendously

May 22, 2017
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All round fleet solution. Fleetio has almost eliminated all paper processes and reduced the margin of error in our operations

Cons: Takes time to take off. Could do with additional features like tracking of vehicles. We currently have a separate tracking arrangement with another company

Overall: Etreme efficiency in fleet management and operations

Super quick and easy to get started.

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The tutorials and webinar self explanatory.

Cons: Would have been nice to be able to change the names of the side bar lists. But not a show stopper.

Overall: Excellent tutorials. Fast and easy to use. I was up and running in a few hours. Highly recommend. A+

Recommendations to other buyers: Keep keeping it simple. Love the simplicity.

Fulfills our needs!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: fuel and service cost tracking, parts inventory

Cons: Cannot link onsite fuel inventory to a fuel addition on a vehicle.

Overall: Fleetio fleet management is exactly what we were looking for. Totally easy to use! We wanted to be able to track all of our truck expenses, and be able to see what each truck in the fleet costs per mile, and Fleetio does exactly that!

Recommendations to other buyers: Add onsite fuel tracking!!

Fleetio App

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We just started using this app for our fleet management. We have a small fleet now but are looking to grow over the next few years. Fleetio has everything we need to grow our fleet and keep good track of expenses, as well as conditions. The ease of pulling reports and sorting information is priceless to keep a handle on our fleet. I am looking forward to gathering more data as we continue to grow.

maint software

Mar 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: n/a

Overall: was looking for a program that would cover our needs and that could also be tailored to our needs ,after months of reviewing different products
Fleetio fit eaxactly what i was looking for

Great Value Easy to Use

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using fleetio to manage our fleet of roughly 400 vehicles ranging from average car to semis for a couple months now. Overall, our experience has been great. The program is easy to use/train employees on its operations and its accessible by any device that is connected to the internet. I would recommend to any sized fleet. This has really streamlined our fleet maintenance management. Lastly, if you have questions or suggestions Fleetio Support is always helpful.

Great Product

Jan 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the product so far, but it is early days, there are a few obvious items that could improve it. It would be ideal if I could have custom fields in the Purchase, and Loan/Lease areas. This would help immensely, It would also be good to be able to bulk assign vehicles on import.

Your support team are fantastic

Why Fleetio has made our equipment maintenance worry free!

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: For years the City of Troy had a great maintenance staff but we were behind the times with documentation and timely services being performed. Since switching to Fleetio we have noticed an incredible difference with equipment being serviced on schedule. The reason is simple, I get an email from Fleetio when a piece of equipment is nearing or overdue for service. This software takes all of the worries out of fleet maintenance. I can also easily transition through the Fleetio website to find any information on any vehicle anytime without digging through piles of paperwork in a file cabinet. I can pull up a vehicle's record and see any invoice with repairs and cost with one click of the mouse. I am not a computer Guru by any means, but I find the Fleetio website very user-friendly. I only had to fumble through the site a few times before I found myself easily searching and finding the information I was looking for. I'm always skeptical when I see 5-star reviews about anything, and I am not someone who sugar coats reality. If I found this software to be useless, cumbersome, or not worth the money, my review would reflect that. This program takes the worry out of managing a fleet of vehicles. I cannot rate customer support because I have not had to call or use them for any reason. The program and site have always been accurate and working correctly. To summarize I would highly recommend this program to anyone who has a fleet of vehicles they are responsible for maintaining.

Best of the Best

Jan 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: #1 in customer service and adapting their great software to your needs.

Overall: We have been using Fleetio for almost 3 years now. I'm not sure what we would do without it at this point. Fleetio has allowed us to streamline our maintenance issues and decrease our cost across the board. Their customer service representatives are the best that I have ever dealt with.

Great software solution for growing companies.

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use. It is not overwhelming, but it has all the right features a small fleet need company like ours.

Cons: Worked well so far(2 years). We have not had anything come up we wanted to use it for that it can't do.

Overall: We needed a software to help us track our growing fleet. Fleetio was just the right mix of ease of use and features availability. We don't have a full time fleet manager, so we needed something that several people could use without spending hours learning another software program.

Excellent Product

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly & customizable.

Cons: Needs ad hoc reporting.

Overall: Fleetio has exponentially helped to streamline our company driver & vehicle tracking. The interface is very user friendly, & their team continually beta tests & adds new & improved features to meet everyone's needs. Definitely worth the seemingly minimal investment.

Use of Fleetio

Jan 25, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Happy with the product help run the fleet of 8 motorcycles effectively, would love the opportunity to create my own reports as it does take time for some reports to be generated, frustrated about new developments only being available in the USA with no announcements when they are available world wide. Just tried the inspections function on the fleetio Go, very good, however I think you are missing a few tricks, can go over those another time.
~Thought GPS integrations would have a lot more function than `I could find.
fabulous product , great support and always customer orientated

Fresh and Contemporary

Jan 19, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Simple and practical use

Cons: The inability to work offline

Overall: For 2 years I've researched the cloud-based fleet management/CMMS market to find a modern and progressive product. This market is goring but let me save you time by telling you that Fleetio will come out on top and only continue to advance - great job Fleetio!

Recommendations to other buyers: I'd love to see some forecasting data on the dashboard

Fleetio Just Works

Jan 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We were looking for a more robust Fleet Management software and came across Fleetio. A couple of minutes into the free trial and we were hooked. Support is primarily done through e-mail, but the response is very prompt. We have about 70 vehicles in our fleet.

Fleetio is a good product

Dec 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Reminders

Cons: Most of this is probably our lack of training so far, but you asked... lol
1. Service entries vs. work orders
2. Assignments and attaching equipment. A lot of running around to reassign or move a driver or swap a trailer etc... Data entry piles up.
3. Inventory is still a bit cumbersome.

Overall: 1. We have been using Fleetio for over a year now and the reminders component is our favorite. This internet based program sends emails to whoever needs to be reminded of driver and truck compliance issues. It saves our staff from having to review spreadsheets every week to verify expirations. And we can do it on the fly from anywhere, not just at the office.
2. The budgeting that we can do is great also. We can look at a glance and see how much a truck is costing us. Lemon? Hard driver? MPG? Service hog? You name it.
3. We group our labor to verify accountability and produce bonuses for payroll.
4. We labeled our departments like a truck. The shop is a truck, the facility is a truck, cash sales a truck, the cleaning staff a truck. Anything that has an expense. Now we can go see the cost for each dept. and create our budgets for any given time frame.
Fleetio has become a very important part of our operational support.

Recommendations to other buyers: It is evolving nicely as the programmers are fine tuning the different components.

Keeps track of what you need.

Dec 08, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Multiplayer .
Mobile.
Keeps reminders.
Webinars.

Cons: We haven't set up where the manager is tracking what was done daily.
Could use some advance help.

Overall: Mobile compatible, and easy to use. Works well with multi-user. It's like having a tinder account for your fleet!

Recommendations to other buyers: Alerts if it haven't been logged into Software sent to the manager. Would be nice to report man hours spent on equipment daily. Very good product!

A must have for fleet managers!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Here at County Fire Protection, Inc, I manage almost fifty vehicles. Could not effectively manage without Fleetio. I highly recommend you give it a try!

User Functionality

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: User functionality

Cons: none

Overall: We love Fleetio, It has really streamlined our fleet management process. The user friendly platform is a huge help. Our teams actually take the time and use the program for fleet inspections and fuel management. Thanks Fleetio!!!

Recommendations to other buyers: I would love for Fleetio to get involved in National Account Pricing, I could have all of the fleet management on one platform.

Great Product

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great on every angle, immediately contacted me and offered to schedule a time to get to know the product better. Answered any questions that I had and was exactly what we were looking for and more.

Great product

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy and very useful I am still learning about it but for the moment it seems very helpful and colaborative with all my fleet team wich is a great tool for unity and communication that matters for the company.

Time Saver!

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I find this app saves me about 1.5 hours per day in the evening when I sit down to catch up all my files. If you use it as intended, it will be a huge benefit!

Great fleet program and even better customer service.

Sep 21, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the fuel integration feature the most. I also like the reminders. I really like the dash board and being able to see at a glance what is going on.

Cons: It is very mouse friendly and I would like to see more ways to use the keyboard to navigate through the system.

Overall: Customer service has been absolutely wonderful! They have always responded very quickly, professionally, and if program was not able to do something I asked, they were very happy to submit my needs to programming for maybe future updates.

Recommendations to other buyers: I would like to see more conformity on the way to do use this. For example, I would like to be able to hover or click on any area that shows there is comment and be able to see those comments. I would like the Driver name on the Fuel Card to automatically show in the reference vs me putting it in there. We need a way to search by driver what fuel fill ups they have complete if there are any questions. I would like to see more options on reporting for the inspections.

Peace Frog Carpet and Tile Cleaning

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of updating information.

Cons: Still too early to tell.

Overall: Having used the service for a short time, it has been easy to use. As I continue to use the service I will let you know.

Recommendations to other buyers: Not at this time.

Truly Exceptional Customer Service and Product!

Jun 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In the past we have tried to manage our fleet ourselves, and we were constantly missing things! We started to look for tools to help us manage this and we found Fleetio through our GPS system GEOTAB. We have been blown away by the quality of the product! As well as the customer service!!

Outstanding all round

May 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The service offered by Fleetio's team is second to none. No matter how trivial the issue, their service was prompt, professional and efficient. Despite being on the other side of the world, nothing was too much trouble in adapting to our growing business.

One of our new favourite cloud programs

Mar 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There's not much the Fleetio team haven't thought of for this uber cool cloud program! The only thing we could ask for is integration with accounting systems our API connectors for a bit more sync or automation.

Best in Class for Value, Cost, Ease of use and Time to get Up and Running

Feb 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The experience with Fleetio for us as a small firm has been exceptionally good. We literally were up and running in 1 hour after our demo. We came to Fleetio based on a review process of several products. We had our business process modelled and Fleetio was very, very easy to superimpose and we were able to adjust some of our processes for the better quite easily - quite quickly.

We reviewed six products and Fleetio overall scored higher. We are a concrete producer and the ability to manage all types of vehicles in several locations using a common fleet was also quite cost effective.

We look forward to added features as Fleetio advances and the need for fleet management becomes more sophisticated as we as a firm mature.

Great product, great service, exactly what we needed.

Dec 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has exceeded our needs for a basic, user-friendly fleet maintenance software that even our most computer-challenged guys can figure out. The setup was incredibly simple, the cost is completely reasonable, and it has the ability to do so much more than we anticipated. We are still fairly new users, but have already been so impressed with our experience. Not to mention, every time I have needed assistance (which is infrequent considering the help guides always answer every question that comes up) they have responded almost immediately and either had or created a solution within the workday. I can't say enough positive things about the software and the team at Fleetio.

Have watched this easy to use great program improve monthly, have used it with numerous fleets

Oct 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The ease of use and great tracking program for service of med size fleets, right from the get go I suggest they not let the program get to cumbersome and bulky. When you enter data lots of fields of data can be created on the fly as you are entering the data in a field a NEW box pops up allowing you to continue on. Have used many data/service tracking programs for over 25 years in the trucking industry. Most cost way to much $$$ to get started and then you find out they are NOT really what you want, with Fleetio you get full access from day one and even if you just start with a few vehicles the program grows with you.....5 stars all across the platform

Raises the bar

Oct 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: To anyone tired of clunky, old software for fleets that does not work the way other applications work, that is not intuitive at all, that is poorly documented and hard to learn, Fleetio is like a breath of fresh air. Why does our industry settle for software that looks like software from two decades ago?

I found and played around with Fleetio while preparing a request for proposals for replacement fleet-management software in 2014. While the product was not developed enough at the time to win our RFP, this is what I wanted to purchase: a modern, online interface that was flexible enough for the Fleetio team to add features (at an impressive pace that continues today). One example: We asked for a simple VIN decoder to help save some keystrokes (year/make/model), and Fleetio instead supplied a fully capable VIN decoder that imports a whole wealth of information into the vehicle record.

I continue to use a free Fleetio account for my personally owned vehicles. While that means I am not making use of the advanced features (AVL integration, repair orders, inventory management), I have been watching their progress closely. The Fleetio team takes user input very seriously and actually implements requested features in a workable, consistent manner. A year ago, they had a lot of gaps in features compared to traditional fleet software; those gaps continue to shrink, and Fleetio is now comprehensive enough for most midsize fleet operations (and more than enough for a lot of fleets).

The next time I procure a fleet-management-information system, Fleetio will have raised the bar substantially above the traditional leaders in this market, and it would be hard to choose anything from that older generation.

Awesome Product

Sep 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent Fleet Management System. Their user interface is great, and they constantly add new functionality and new integrations, making the system so much better each month

Modern Technique

May 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has eliminated one monthly report for me because I am able to update information as it comes. It is user-friendly, and I am enjoying it.

excellent software, I feel the system is a must for any company looking to manage fleet effectively

May 05, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: PROS- completely track everything and anything that effects your companies vehicles. Automatically updates as vital information is entered into the program, videos and customer service are great, very helpful, and extremely timely.

CONS- If you don't like dealing with customer service, it takes some tooling around to find fixes to errors that might have been entered or trouble shooting about the program itself, but overall not terrible.

A new light in an industry full of old school software

May 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro: Fleetio is hands down the most user friendly software on the market. I was able to login and immediately start using it for our business. It only took us a few days to get the entire company setup and up to speed with the application.

Con: Not really a con, but the application is still growing so there are still a few extra features that other applications might offer and would be nice, but they aren't an absolute need. I'm sure in due time the Fleetio team will add them. The other big thing is the new pricing structure. Luckily we got started using it right before the switch but the new pricing structure wouldn't have been feasible for our business.

We are happy with the ease of use, and how it assists us with managing our fleet

May 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, track costs and maintenance of our fleet

Wow - this is great

Mar 22, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Honest, best new idea in Fleet management in a long time. So many GREAT software ideas out there that cost $1000 of dollars...get used for a few years and become outdated or dont do kilometers or eng hours or require so much data input they stop getting used....I like it alot...will be evaluating for awhile for many small fleets - under 50 units that will love it.

Cons: Data backup? Where When etc? Companys to fail? So then what

Overall: Try it out for awhile,

Saves money, in the non-profit world that is something we are always looking for...

Nov 20, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Fleetio is very easy to use. It's implementation into our daily operations was very easy.

Cons: The main fuel card system we use is not compatible with the system therefore we don't use that feature.

Overall: I would highly recommend fleetio to anyone or any organization that is looking to maintain their vehicles on time and with record keeping accuracy. In 2012 we have spent a little more than usual on regular maintenance because the system helps us keep up with service mileages better than before. Because of the regularity of servicing, major problems have been at a minimum, we are no longer having extremely costly repairs due to the fact that things were not serviced in a timely manner. In return, I think we have saved thousands of dollars because of this system. The organization of service records makes end of quarter/year reports a breeze. There is no more looking through multiple files to find the right documents... everything is organzied and ready at the click of the mouse. It has been great, I don't know what I would do without the software.

A First Class Product

Oct 10, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: For great service and excellent ease-of-use you can't beat Fleetio! It's foolproof! I recommend it without reservation!

Cons: None at this time.

Overall: Recommended with great enthusiasm!