# Fleetio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fleetio the right Fleet Maintenance solution for you? Explore 243 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120855/Fleetio/reviews

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Fleetio

4.7 (243)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 28th, 2026

# Reviews of Fleetio

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

CB

Cayton B

Fleet and Logistics ManagerOil & Energy, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Everything from acquisition to disposal can be tracked inside the system, giving my team and me valuable information and insight into making better informed decisions.“

February 25, 2026

GS

Gavin S

Director Of OperationsChemicals, 11 - 50 employeesUsed the software for: More than 2 years.

“My biggest frustration with Fleetio has been the telematics integration with our GPS provider, One Step GPS. When we evaluated Fleetio, the seamless syncing of telematics data was presented as a key feature and a major selling point of the integration.“

April 15, 2026

SL

SCOTT L

Fleet ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 6-12 months.

“I really appreciate the amount of information you can keep on your vehicles, service and parts, as well as the reminders for renewals.“

April 23, 2026

SC

Syerra C

Safety and compliance managerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months.

“The biggest drawback for me is the limited functionality within the mobile app (Fleetio Go). While the app is great for basic tasks like inspections and issue reporting, it doesn’t provide full access to the same features available on the desktop version.“

April 16, 2026

MA

Moath A

Operations ManagerConstruction, 51 - 200 employeesUsed the software for: More than 2 years.

“Now with Fleetio we can manage and have a central hub of information where it's easy to keep track of maintenance logs, fuel tracking and inspection records of all our rental vehicles.“

June 27, 2025

GS

Gavin S

Director Of OperationsChemicals, 11 - 50 employeesUsed the software for: More than 2 years.

“Having accurate, real-time vehicle data automatically populated in the system was a significant part of our decision to adopt Fleetio, so this has been a notable disappointment and something we hope to see resolved.“

April 15, 2026

JS

Jason S

Principal and Fleet ManagerCivil Engineering, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The access to the platform for all users has been good with the app option for drivers and desktop version for coordinators and myself.“

April 14, 2026

BJ

Brandy J

Accounts PayableBuilding Materials, 11 - 50 employeesUsed the software for: 1-2 years.

“What you put in is what you get out and by that, I mean you can enter information but if it is not accurate then the reports will reflect that as well and the info will be incomplete.“

April 23, 2026

## Showing most helpful reviews

Showing 1-25 of 243 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eduardo H.  
fleet dispatcher  
Utilities  
Used the software for: 1-2 years

### "fleet dispatcher"

July 17, 2025

5.0

Fleetio has made managing our fleet much easier. It keeps all our data in one place, helps us stay on top of maintenance, and saves time on tasks like tracking fuel and repairs. The system is easy to use, even on mobile, and our team works together more smoothly now that everything’s organized and accessible. It’s helped us stay more efficient and avoid issues before they become problems.

Pros

What I appreciated most about Fleetio is its ability to centralize and simplify complex fleet operations. The intuitive dashboard, automated maintenance tracking, and real-time asset visibility allow for faster decision-making and more proactive management. It eliminates the need to juggle multiple spreadsheets, making it easier to maintain compliance and operational efficiency across a large and diverse fleet

Cons

\- Not all workflows are easy to customize - Can take time for new users to learn - Mobile app has limited features - Integrating with other systems can be tricky - May be pricey for smaller fleet

Review Source

RS

Ryan S.  
Manager of Fleet  
Utilities  
Used the software for: 1-2 years

### "Great customer service"

April 23, 2026

5.0

Fleetio has been great. They have great customer support so when there is a problem someone is taking care of it.

Pros

Invoices run through them and great customer support. The invoicing is something only they provide and no one else.

Cons

Getting everything setup was time consuming, but not really a con. It was took time to get all the information into it to be able to start using it.

Alternatives considered

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Fleetio

I choose Fleetio because they are the only one to do the invoicing.

Review Source

VR

Verified Reviewer  
Logistics Manager  
Construction  
Used the software for: 1-2 years

### "Logistics Manager"

February 24, 2026

3.0

Training and implemenation was helpful. I have not had any customer support since we fully integrated everything.

Pros

I like the integration of maintenance records. You can upload a receipt, and it automatically inputs the information.

Cons

At times, company vehicles somehow get removed from the inspection lists. It is difficult to add new vehicles to the inspection lists.

Review Source

SW

Stuart W.  
Fleet manger  
Environmental Services  
Used the software for: 1-2 years

### "Do not go with out this"

April 8, 2026

5.0

This is a fleet program that I would not go without. All this does is just a big help and keeps me on top of the fleet

Pros

I like that you can keep track of so much aboutout your fleet all in one place.You can do many different reports and make your own.

Cons

I think that the only thing I would say that I am not a fan of is when you are inputting a work order that you have to put the date in so many times, but that is just a small thing

Switched from

[PestPac](https://www.capterra.com/p/23130/PestPac/)

Looking for a more complete program that was easy to use

Review Source

JH

Jason H.  
Director of Business  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Fleetio-for both small and large operations"

April 7, 2026

5.0

Fleetio offers an affordable system that can be used at a "basic" level, or a company can dive deep into data input and reporting. We use it for maintenance and record keeping.

Pros

Very easy to use with the ability of customizing features and data. Love the ability to store documents based on the vehicle. I can find everything in one place!

Cons

Sometimes we experience issues communicating with Samsara. It appears to create multiple gateways and mileages can stop updating.

Alternatives considered

[Cetaris](https://www.capterra.com/p/161899/Cetaris-Fleet/)

Reason for choosing Fleetio

Worked with Samsara and was simple to use.

Review Source

GB

Greg B.  
Fleet Management  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A great service"

April 14, 2026

5.0

Very good. Looking to add more aspects to keep an eye on the fleet. It’s easy to use for myself and our other support staff.

Pros

Easy to use for drivers to get to the shop and get service completed. I like the ease to add shops to the program.

Cons

I liked the finance tab I wish that would return. It’s easier to provide feedback to our finance department.

Review Source

KR

Kristy R.  
Systems and Operations Coordinator  
Automotive  
Used the software for: 2+ years

### "Easiest Fleet management software"

April 7, 2026

5.0

Fleetio has streamlined our processes. Drivers completing pre-start inspections and technicians completing maintenance inspections all within the same platform has streamlined issue rectification.

Pros

Electronic inspection forms for maintenance and pre-start inspections for drivers. Fleetio is easy to use once set-up is completed.

Cons

Initial set-up can be overwhelming. New features are good, but sometimes hard to implement in an already existing account.

Alternatives considered

[Gearbox](https://www.capterra.com/p/10023216/Gearbox/)

Reason for choosing Fleetio

Fleetio offered the features we required

Review Source

BF

Braedon F.  
Director of Logistics  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Fleetio is the ultimate Fleet Maintenance Tool"

April 7, 2026

5.0

I've been very happy with my experience with Fleetio. It has made my job easier, saved the company money, and improved the overall quality of our fleet.

Pros

Fleetio has helped organize the maintenance of our fleet. It's been extremely helpful tracking registration, insurance, preventative maintenance, inspections, and other vehicle history. This has saved us time and money as we get quotes for future repairs and helped us keep track to warranties on failed parts.

Cons

It took some time to learn how to effectively use the Fleetio system, but Fleetio offered experts to help develop our account, making the process easy and efficient.

Review Source

JT

James T.  
TRS  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "TRS fleet manager assist."

April 23, 2026

5.0

great the customer service is great as previously mentioned and the willing to walk you through all the aspects of the program is great

Pros

the easy interface with entering the data and finding data, reports are great and easy to custom also great customer support

Cons

the fuel card entries are not good would like to be able to import them all at once like the vehicle info

Review Source

KZ

Krista Z.  
Administrative Assistant Fleet Manager  
Security and Investigations  
Used the software for: 2+ years

### "Fleetio Go"

April 7, 2026

4.0

Overall, the experience has been good. I like the user friendly set up and ease of use. We have been using Fleetio for several years and have been happy with it.

Pros

The ease of use. Availability on the fly using the App Fleetio Go. I like that I can have my Officer's download the app and be completing inspections the same day.

Cons

App sometimes freezes. Needs to be reloaded to complete functions. I would like to be able to reset passwords myself when the Officer is unable to do so.

Review Source

JW

John W.  
OEC  
Food & Beverages  
Used the software for: 1-2 years

### "Fleetio Fleet Management"

December 12, 2025

4.0

It is much easier to track maintenance, inspections, fuel, and vehicle health in one place. The dashboard also make it very easy to see certain aspects of your fleet and is very easy to stay on top of things because of the daily reminders.

Pros

What I liked the most about Fleetio was the automated maintenance reminders, service history tracking, and integration with shops. It helps fleets reduce downtime and stay compliant. Also the reporting side of Fleetio is very helpful and gives important analytics.

Cons

Some workflows seem locked in and are nit fully customizable where you can make the report to your personal liking. Also some of Fleetios inventory is too basic for high volume

Alternatives considered

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reason for choosing Fleetio

We actually switched from Fleetio to Samsara due to pricing and in hindsight Fleetio offered more.

Review Source

Response from RareStep

December 17, 2025

Thank you for sharing your thoughtful feedback, John. We’re glad Fleetio helped you centralize maintenance, inspections, and fuel to reduce downtime and stay on top of your daily operations. We also appreciate the candid input on reporting. Have you tried our Advanced Analytics features? There are some new reporting options that you might find beneficial. Thanks for your support!

KC

Kimberly C.  
Accounting/Office Manager  
Construction  
Used the software for: Less than 6 months

### "Fleetio was a Lifesaver!"

August 15, 2023

5.0

We were able to customize the maintenance schedules to fit our needs. The vehicle inspections are key to saving time and having instant reporting on file. We love Fleetio it's so user friendly and easy to use.

Pros

I'm not going to lie, set up took a little time, but when you are able to integrate and set the account up from the very start, everything works perfectly and saves us a lot of time.

Cons

Integration was not difficult, but it took some time. Being patient with the process is key. You will not be disappointed in the end.

Alternatives considered

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)

Reason for choosing Fleetio

Fleetio was able to give us the options we needed and allowed us to choose which modules we used. They also did not require to purchase or sell vehicles through the product.

Review Source

Response from RareStep

August 28, 2023

We appreciate the great review, Kimberly! We pride ourselves on the customizations that can be made within Fleetio, and it's nice to see that you are enjoying those options.

HM

Hayden M.  
VP of Operations and Fleet  
Environmental Services  
Used the software for: 2+ years

### "If you have a fleet, you need Fleetio!"

October 30, 2019

5.0

Everything has been awesome since the get-go when we came on board back in 2013. Fleetio's platform has evolved quite a bit over time, and I don't reap all of the benefits entirely, but my experience with the platform and their team has exceeded my expectations time and time again.

Pros

Realistically I love everything that Fleetio has to offer. What I love most about it is the inspection form workflow. This option has streamlined our pre/post trip inspections within our Company, and has created a "workflow" process from when the problem was initially found, to when it was repaired; you can even reject the repair if it wasn't done properly, and/or if the problem comes back! Also, the Fleetio Parts app has allowed us to streamline our online inventory, and tie parts into work orders so we can track what trucks use which parts.

Cons

The fuel card integration has never worked for me. Honestly it is probably an operator error on my end, but i would say that was my only bad experience trying to get that to link up to Fleetcor.

Alternatives considered

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Reason for choosing Fleetio

Simply because we are a fleet, and Manager SE focuses on repair shops for profit. We solely work on our own fleet, and Fleetio was much better suited for us than SE. Glad we went with Fleetio; I dont know where i would be without it!

Review Source

Response from RareStep

November 20, 2019

Hi Hayden, We are so grateful for your very thorough review! It is great to hear that you love the software and that it has been beneficial to your team. Please do not hesitate to reach out to us for help with your fuel card integration. Thank you!

CL

Carl L.  
Fleet Supervisor  
Construction  
Used the software for: 6-12 months

### "Great Product"

August 16, 2023

5.0

We are capturing data the company never really could explain. Costs and trends are much more visible.

Pros

Product was ready to run from day 1. Gives us valuable resources in a simple package

Cons

Collected data like email addresses are difficult to edit. Mileage entries can be hard to re-align.

Alternatives considered

[RTA](https://www.capterra.com/p/124502/RTA-Fleet-Management/)

Reason for choosing Fleetio

Simplicity, we didn't need all of those features because of the structure of our organization.

Review Source

Response from RareStep

August 29, 2023

Thanks for taking the time to tell us more about your experience. It's nice to see that Fleetio has helped provide insight into the costs and trends for your fleet, Carl! I've shared your constructive feedback with the team. We appreciate you being a Fleetio customer!

SC

Syerra C.  
Safety and compliance manager  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Fleetio Review from a Safety & Compliance Professional "

April 16, 2026

5.0

Overall, Fleetio has been a great tool for keeping our fleet organized and on top of maintenance. It’s improved communication, reduced downtime, and made tracking everything much easier. While the mobile app has some limitations, the system as a whole has been very effective.

Pros

1\. Everything is centralized (no more chasing paperwork) 2. Preventative maintenance is automated 3. Real-time issue reporting from drivers 4. Strong reporting & data insights 5. Inventory & parts tracking

Cons

The biggest drawback for me is the limited functionality within the mobile app (Fleetio Go). While the app is great for basic tasks like inspections and issue reporting, it doesn’t provide full access to the same features available on the desktop version. This can make it difficult to manage or review detailed information while away from a computer.

Review Source

JS

Jorge S.  
Admin  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great and always improving "

April 15, 2026

5.0

It's a solid platform that allows you to make things work your way given enough time and energy. Data and other experiences are top notch, the team seems very open for improvement and always looking for ways to improve.

Pros

I like how granular you can get with data, and the exporting works great too! I am able to save views for various things and customize labels and statuses for units as well.

Cons

Some work order creations would highly benefit from pre-made template that allow various fields to be prefilled. It would also be great to have a select number of business days rather than just a calendar selector. Some repairs require a lot of service items too, so adding all of the open issues are timely, having a auto smart match would help cut down on WOS creations.

Review Source

WB

William B.  
Superintendent  
Government Administration  
Used the software for: 1-2 years

### "The only way to go, Fleetio! "

April 27, 2026

5.0

Fantastic. Highly recommend. Very easy to use. Assists us with advanced warnings.

Pros

Everything. Very user friendly. Very easy to use. Very informative information

Cons

Nothing.

Review Source

MAAS

Muhammad Abdullah Ahsan S.  
Safety and Compliance Coordinator  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great Tool for Maintenance "

May 21, 2025

4.0

Its great using this software. As it not only helps us in tracking the maint cost and requirements but also helps with the day to day maint issues.

Pros

Its a good platform that has capacity to deal with multiple issues at the same time. It can not only manage the units, it can help track the maintenance and also assist in cost analysis too.

Cons

Sometimes the data can be a bit overwhelming. As it has too many features; it certainly does help you in alot of tasks.

Review Source

Response from RareStep

August 25, 2025

Thanks for sharing your experience, Muhammad! We’re glad to hear Fleetio helps with maintenance tracking and cost analysis. We appreciate your feedback on the features and will keep working to make it easier to navigate!

HC

Harley C.  
Supervisor  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Why Fleetio is a good choice. "

October 29, 2024

5.0

It has been great thus far. At first it took the drivers a little bit to get used to the new system (which didn't take to long - its fairly intuitive). It's helped us see who left the truck dirty, who's caused damages prior, and better keep track of maintenance.

Pros

It is very helpful to keep track of issues with trucks, it also helps us ensure all our drivers are ACTUALLY doing a pre-trip.

Cons

Our mechanic never checks it, so we still have to let him know about issues with the trucks. That is an US problem - Not a Fleetio problem.

Review Source

Response from RareStep

November 7, 2024

Hey Harley! Thank you for your positive review. We’re glad Fleetio is helping you keep better track of maintenance for your trucks. We appreciate you taking the time to provide your feedback.

NF

Nelson F.  
Manager  
Construction  
Used the software for: I used a free trial

### "Great platform"

January 13, 2026

5.0

My overall experience is great! I think that the platform has a lot to offer & its very easy to use.

Pros

I like the features & how helpful they are. The inspections feature is very helpful & easy to use. Good for helping keep track of things

Cons

I feel like the mobile app can be a little better. Maybe improving it by adding more features that are helpful.

Review Source

Response from RareStep

January 15, 2026

We appreciate the review, Nelson! It's nice to hear that you are enjoying our inspections and overall ease of use. For the mobile app, do you have specific features that you'd like to see?

AC

Ashley C.  
Fleet and Transportation Analyst  
Oil & Energy  
Used the software for: 1-2 years

### "I Love Fleetio!"

May 19, 2021

5.0

I have found the product extremely user friendly and have been able to teach even the most unskilled technology users how to navigate and use the program with ease. Overall, integration was fairly seamless. Fleetio comes ready to use and customizable with instant results to see real-time changes, which is helpful during the implementation and learning phase. Since many users tend to be reluctant to change, the ease of use and demonstration of the app makes the transition easier for the new users. The training process with the Fleetio team was also beneficial for our success of the rollout. The customization options and interactions with the Fleetio team have also been big benefits of the product. The team is always helpful and open to feedback, and has even taken some of our suggestions and put them into action.

Pros

The items adding most value to our team is the import/export templates available for all the data points and reminders, the ease of adding new inventory and users, the customizable inspection options for vehicles and equipment, the integration options for telematics, fuel, and numerous other APIs desired, and the shop directory (which allows us to do more than just search, but we can add new vendors and immediately report issues and get feedback). It's not just a maintenance app. We can add registration details and reminders, permits and DOT inspections. We continue to find uses for the Fleetio app we didn't even realize we had. It has been wonderful!

Cons

Previously I would say that the automation between AI and Fleetio to clear out service reminders was not as efficient as I would hope, however with the new mapping feature I believe that will eliminate those problems going forward. Just proof that Fleetio is continuously making improvements to yield a better user experience. The thing I currently like the least would be the difference in interface between the app and the web version. I can see far more on the web than those using the app (because of my position I tend to use the web version more than the app) so sometimes it can make teaching a little more challenging if I haven't noticed the feature was missing in app yet, but it isn't a huge issue, just something I have to be aware of.

Reason for choosing Fleetio

We didn't really find an alternative product that offered the same thing. Some offered maintenance and tracking for stationary items, or had cool customizable features but were missing vendor networks. Nothing really compared to Fleetio besides the maintenance program with a fleet management company, which does not offer the customization we needed for our in-house repair shop processes.

Review Source

KO

Kristina O.  
COO  
Environmental Services  
Used the software for: Less than 6 months

### "Great maintenance platform"

October 16, 2023

5.0

I have used Fleetio with the previous company I worked for and have signed up my current company to use them now. The customer service is great and the ease of the platform is fantastic. All the information I need pertaining to the fleet can be uploaded and programed and I haven't come across something I have not been able to record or set up reminders for.

Pros

I love the ease of entering the vehicle and maintenance information. Additionally, I can store vehicle documents (registration, insurance cards, bill of sale, etc.) which is accessible by anyone in my company that we allow to access which is better than using something like DropBox, Sharepoint, or Google docs. For the fleet management side, it is a great platform to keep track of maintenance intervals and takes the guesswork out of it.

Cons

I haven't run across any issues with Fleetio so far. The only thing is ensuring you are entering the service schedule properly along with the current miles. I did it in the wrong order so it was showing that the vehicle didn't need maintenance until the next 7500 miles, instead of 7500 miles from the last maintenance. Once everything is entered properly, it works like a dream.

Reason for choosing Fleetio

I chose Fleetio due to the customer service and look of the dashboard (customizable) as well as the ease of using the program

Review Source

Response from RareStep

October 17, 2023

We appreciate the review, Kristina! We're glad that you enjoy our easy-to-use solution and that you have had a great experience with our customer support team. Thanks for being a Fleetio customer (twice!).

DB

Dillon B.  
Fleet Analyst  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Bexson Fleetio Review"

August 30, 2023

5.0

Overall the system is very useful

Pros

samsara API is very useful. The more API's the better Maybe with an accounting system in future would be helpful and more fuel card API's automatic transactions instead of having to request CSV from our vendors.

Cons

there are still minor issues throughout such as the fact we are not able to delete PO's when using fifo This does not make sense you must understand incorrect data entry happens and there should be ways to fix these errors.

Reason for choosing Fleetio

The layout was more appealing, a major factor over most was API to the logistics system Samsara we use.

Review Source

Response from RareStep

September 11, 2023

We appreciate the review, Dillon! We're glad that you are enjoying the Samsara integration with Fleetio. I've passed along your feedback to the Product Team. Thanks for being a Fleetio customer!

SC

Steve C.  
Fleet Quality Administrator  
Consumer Services  
Used the software for: 2+ years

### "Fleetio helps me truly "see" our fleet."

July 29, 2019

5.0

I've been administrating the product for 5 years. Fleetio is very intuitive and the entire Fleetio staff is always super helpful and friendly. I'd recommend it to any company with a fleet of any size.

Pros

Fleetio gives me incredible visibility into our fleet. We use Fleetio to track about 1100 vehicles across the country. Before Fleetio, we had little to no idea whether maintenance was being performed on time. Now, a simple glance at the dashboard tells me or our managers where we stand. They also have easy to understand reports that help me drill down into the details.

Cons

It is not fully customizable by the user. That can be a pro for beginners but a slight drawback for advanced users. So, if there is a feature you would like to use that they do not provide, you can't tweak the system on your own. The Fleetio team is great about taking feedback though and they are always improving and expanding the system, often based on customer input.

Review Source

Response from RareStep

August 8, 2019

Hi Steve, Thank you so much for your review. I speak for the entire Fleetio team when I say that we have always enjoyed working with you. We greatly appreciate your business and are so glad that our software has been beneficial in helping you increase efficiency and streamline fleet management for your fleet at Stanley Steemer. As always, please do not hesitate to reach out to us for any support you may need. Thank you!

Dennis G.  
Systems Analyst  
Consumer Goods  
Used the software for: 6-12 months

### "Fleetio Review"

August 30, 2022

4.0

It has been amazing. We are able to manage our fleet and maintenance with ease. Other costs such as operational cost outputs are of great help to the team.

Pros

It is easy to use. The fleet management tools are superb!

Cons

Could we have a predictive function. For example, predicting the trend of fuel usage or utilization over a period of time?

Review Source

Response from RareStep

September 16, 2022

We appreciate the review, Dennis! It's great to see that Fleetio is helping you manage your fleet with ease. Thanks for the feedback as well! We have passed this on to our product team.

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