---
title: "Fleetio Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Fleetio the right Fleet Management solution for you? Explore 246 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/120855/Fleetio/reviews/"
page_type: "reviews"
language: "en"
---

Fleetio

4.7 (246)

[View alternatives](https://www.capterra.com/p/120855/Fleetio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 28th, 2026

# Reviews of Fleetio

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

EH

EDGAR H

MechanicTransportation/Trucking/Railroad, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“It helps keep maintenance, work orders, and unit information organized in one place, which makes day-to-day operations easier to manage.“

May 29, 2026

GS

Gavin S

Director Of OperationsChemicals, 11 - 50 employeesUsed the software for: More than 2 years.

“My biggest frustration with Fleetio has been the telematics integration with our GPS provider, One Step GPS. When we evaluated Fleetio, the seamless syncing of telematics data was presented as a key feature and a major selling point of the integration.“

April 15, 2026

Kelly R

Operations CoordinatorEnvironmental Services, 51 - 200 employeesUsed the software for: 6-12 months.

“What I like most about Fleetio is the ability to talk to driver's regarding their vehicles maintenance needs through scheduled notifications.“

May 18, 2026

SC

Syerra C

Safety and compliance managerTransportation/Trucking/Railroad, 11 - 50 employeesUsed the software for: Less than 6 months.

“The biggest drawback for me is the limited functionality within the mobile app (Fleetio Go). While the app is great for basic tasks like inspections and issue reporting, it doesn’t provide full access to the same features available on the desktop version.“

April 16, 2026

SL

SCOTT L

Fleet ManagerTransportation/Trucking/Railroad, 51 - 200 employeesUsed the software for: 6-12 months.

“I really appreciate the amount of information you can keep on your vehicles, service and parts, as well as the reminders for renewals.“

April 23, 2026

GS

Gavin S

Director Of OperationsChemicals, 11 - 50 employeesUsed the software for: More than 2 years.

“Having accurate, real-time vehicle data automatically populated in the system was a significant part of our decision to adopt Fleetio, so this has been a notable disappointment and something we hope to see resolved.“

April 15, 2026

JS

Jason S

Principal and Fleet ManagerCivil Engineering, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The access to the platform for all users has been good with the app option for drivers and desktop version for coordinators and myself.“

April 14, 2026

BJ

Brandy J

Accounts PayableBuilding Materials, 11 - 50 employeesUsed the software for: 1-2 years.

“What you put in is what you get out and by that, I mean you can enter information but if it is not accurate then the reports will reflect that as well and the info will be incomplete.“

April 23, 2026

## Showing most helpful reviews

Showing 1-25 of 246 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Eduardo H.  
fleet dispatcher  
Utilities  
Used the software for: 1-2 years

### "fleet dispatcher"

July 17, 2025

5.0

Fleetio has made managing our fleet much easier. It keeps all our data in one place, helps us stay on top of maintenance, and saves time on tasks like tracking fuel and repairs. The system is easy to use, even on mobile, and our team works together more smoothly now that everything’s organized and accessible. It’s helped us stay more efficient and avoid issues before they become problems.

Pros

What I appreciated most about Fleetio is its ability to centralize and simplify complex fleet operations. The intuitive dashboard, automated maintenance tracking, and real-time asset visibility allow for faster decision-making and more proactive management. It eliminates the need to juggle multiple spreadsheets, making it easier to maintain compliance and operational efficiency across a large and diverse fleet

Cons

\- Not all workflows are easy to customize - Can take time for new users to learn - Mobile app has limited features - Integrating with other systems can be tricky - May be pricey for smaller fleet

Review Source

DL

Donna L.  
Executive Admin Fleetio Admin  
Construction  
Used the software for: 2+ years

### "Great System. Could not go back!"

April 21, 2026

4.0

Great. It definitely took about a year to really hone it in on our needs and get the system tricked out, but then for a couple years it was GREAT! The benefits it gave us were not imagined. We would not go back to a day without Fleetio. This last upgrade has messed us up pretty good, but we'll figure it out.

Pros

General overall organization of Fleet information. We have one place where multiple teams/people can look at a wide variety of things. Our maintenance guys can look at maintenance reports and planning, shop info, invoices, and cost reports. Drivers can do monthly inspections, report issues, review maintenance issues, and send requests. The Admin team can maintain DMV records, smog certs, insurance, etc., and use data to determine End of Life issues and new truck purchases. We can manage our overall operational budgets, fuel and service costs, and manage high use vehicles. Overall a game changer to our Fleet Management system.

Cons

Often times update / upgrades do not make things better. They just make developers and sales folks feel happy that they got to change the UI. The new UI with everything sandwiched together is annoying. Every time there is an update it costs us with the down time to relearn and doesn't really add any benefits to us. Our drivers get frustrated and our mechanic team loses momentum. With guys like this, these kinds of changes really break our system. The frustration causes them not to use the software, and for us to have to do training and get buy-in over again. You need to keep things stable. Add but don't change. This is with all software though.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Reason for choosing Fleetio

I do not recall. it was a few years ago.

Review Source

OA

Oscar A.  
Strategy & Operations Team Lead  
Fishery  
Used the software for: 2+ years

### "One year user experience with Fleetio"

August 30, 2022

3.0

Overall experience is super excellent. Such a helpful and user friendly system.

Pros

\- Live reporting and notifications - Easy to maneuver and customize user needs.

Cons

\-Date organization in Fleetio -Could we also have an extra column for depreciation on the assets dashboard? So currently the app cannot capture depreciation. - Reporting

Review Source

Response from RareStep

September 15, 2022

Thanks for leaving a review, Oscar! It's great to hear that you've enjoyed Fleetio's reporting and notifications. I have passed along your feedback about the assets dashboard to our product team. For now, you can enter the "lifecycle" details of the vehicles in the "edit vehicle setup." If you have historical data in Fleetio, you can use a "Cost Comparison By Year in Service" report. More details for this are outlined in the below Help Center article: https://help.fleetio.com/s/article/Vehicle-Replacement-Create-Policies-And-Projections Feel free to reach out to us at help@fleetio.com if you need any additional assistance.

MK

Mark K.  
Equipment Asset Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Fleetio has been a hit."

April 7, 2026

5.0

Our onboarding was good, our experience has been really good. The platform was huge benefit compared to the previous way we tracked our assets (excel files).

Pros

The ability to have all of our assets in one area has been a game changer for us. Having monthly inspections also keeps us on a good path for understanding life expectancies of our units. Also being able to connect our vehicles to our vehicle gateways has been a huge hit as well.

Cons

Not having the ability to connect our asset trackers to our assets in the system. Just being able to make that connection would have really been a nice touch.

Review Source

DU

Dakari U.  
Operations Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "A Growth Minded Fleet Management Software"

April 25, 2026

5.0

Overall, very satisfied. I find it refreshing that the developers didn't just make a program and then let it stagnate. It evolves over time, just like we do.

Pros

What I like most about Fleetio is how involved and proactive the Fleetio team is. There are constant performance updates, integrations, bug fixes, seminars, and more. I find that the system can do pretty much everything I expect with new features rolling out consistently.

Cons

I do wonder if I'm making the most out of the platform. Because of the wide range of abilities of the program, and how deep it can go, I find myself sticking to what I know. It'd be helpful if someone from Fleetio could meet with our team and talk about our specific use case and needs.

Review Source

GC

GABRIEL C.  
SENIOR MAINTENANCE ANALYST  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Asset Managment at its best"

April 21, 2026

5.0

Good, it helps the operations team day in and out. I strongly agree that even with limitations, the platform is amazing. We as maintenance department, use the platform every day and we have not only managed the fleet, but saved a lot of money sincce.

Pros

Fleet management with detailed issues, work orders and inspections. In our fleetm we need to have proof of assets received in our yards and even the ones that are delivered to new customers. Also, we have an inside shop which is managed throught the stock and equipment management in Fleetio. Our Technicians are all online and fill the fields everyday.

Cons

I cannot customize the dashboards, this is not really good. I would like to create custom dashboards in order to see exact data related to our business, truck leasing. And also, we need to have a linked asset history, but unfortunately we dont.

Review Source

CB

Cayton B.  
Fleet and Logistics Manager  
Oil & Energy  
Used the software for: 2+ years

### "Highly Recommend "

February 25, 2026

5.0

Great! Fleetio is always coming up with new features to keep the platform interesting. I never log in and know it all.

Pros

I like that Fleetio captures the needs of fleet management all in one system. Everything from acquisition to disposal can be tracked inside the system, giving my team and me valuable information and insight into making better informed decisions.

Cons

My only complaint is that I wish the work center sections would talk to each other better. For example, the workorders should have a "working" parts section where you can order parts and get parts updated straight from the work order. I don't feel those sections should work solely independently. Workorders drive parts, not the other way around.

Switched from

[FLEETMATE](https://www.capterra.com/p/16545/FLEETMATE/)

Outgrew the system and is not cloud-based.

Review Source

Response from RareStep

March 7, 2026

Thanks for leaving us a review, Cayton! We're happy to hear that Fleetio gives you and your team the information you need. While ordering parts directly from a work order and tracking that order’s lifecycle within the work order are not supported today, users can link parts usage to work orders and update inventory. We appreciate you sharing this feedback, and we've passed it along to our Product team as they continue evaluating ways to improve parts and inventory workflows. We appreciate you being a Fleetio customer!

RS

Richard S.  
Business Analyst  
Government Administration  
Used the software for: 2+ years

### "Fleetio 2/25/26"

February 25, 2026

4.0

Overall Fleetio is an excellent product that we are really only scratching the surface on. I wish we could get better adoption by our staff especially with the ease of navigating and using the system.

Pros

From my experience over the last almost 3 years of working with Fleetio I find the simplicity and flexibility to be exceptional. It has probably been the easiest software to learn that I have ever used.

Cons

The things I like least about Fleetio are the moving around of features. There may be features I use and am used to them and then when an update gets pushed out a certain feature may get moved to a different location. I also do not like the we are exposed to features that we do not have access to with our plan.

Review Source

Response from RareStep

February 28, 2026

We appreciate the review, Richard! It's nice to hear that you enjoy Fleetio's ease of use. We also appreciate the constructive feedback. To improve adoption, your team can participate in our Fleetio Academy, a self-paced learning and resource platform featuring interactive video tutorials, real-world examples, and step-by-step guidance. Once you log in to Fleetio, click the "?" Help Center icon in the top right corner, and choose Fleetio Academy from the dropdown menu. Thanks for being a customer for these past 3 years. We look forward to many more!

JH

Jason H.  
Director of Business  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Fleetio-for both small and large operations"

April 7, 2026

5.0

Fleetio offers an affordable system that can be used at a "basic" level, or a company can dive deep into data input and reporting. We use it for maintenance and record keeping.

Pros

Very easy to use with the ability of customizing features and data. Love the ability to store documents based on the vehicle. I can find everything in one place!

Cons

Sometimes we experience issues communicating with Samsara. It appears to create multiple gateways and mileages can stop updating.

Alternatives considered

[Cetaris](https://www.capterra.com/p/161899/Cetaris-Fleet/)

Reason for choosing Fleetio

Worked with Samsara and was simple to use.

Review Source

GB

Greg B.  
Fleet Management  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A great service"

April 14, 2026

5.0

Very good. Looking to add more aspects to keep an eye on the fleet. It’s easy to use for myself and our other support staff.

Pros

Easy to use for drivers to get to the shop and get service completed. I like the ease to add shops to the program.

Cons

I liked the finance tab I wish that would return. It’s easier to provide feedback to our finance department.

Review Source

CT

Collins T.  
Marketing Associate  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fleetio for Competent Functionalities. "

December 18, 2024

5.0

Fleetio is a commitment that we keep validating and all fleets are fully assisted.

Pros

Fleetio delivers a contractual assistance in matters transport and fleet navigation

Cons

Fleetio is powerful, with a functional trend that we keep supporting.

Switched from

[Descartes Pacejet](https://www.capterra.com/p/135375/Pacejet/)[AMCS Fleet Maintenance](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/)[ShippyPro](https://www.capterra.com/p/164065/ShippyPro/)[FleetCommander](https://www.capterra.com/p/12687/FleetCommander/)

Fleetio has friendly terms, that allows payments by the subscribers to be assertive.

Review Source

Response from RareStep

December 31, 2024

Thank you for the positive review, Collins! We’re glad you’re finding Fleetio to be a powerful tool for your fleet and that our billing terms are convenient for you. We appreciate your business!

KC

Kimberly C.  
Accounting/Office Manager  
Construction  
Used the software for: Less than 6 months

### "Fleetio was a Lifesaver!"

August 15, 2023

5.0

We were able to customize the maintenance schedules to fit our needs. The vehicle inspections are key to saving time and having instant reporting on file. We love Fleetio it's so user friendly and easy to use.

Pros

I'm not going to lie, set up took a little time, but when you are able to integrate and set the account up from the very start, everything works perfectly and saves us a lot of time.

Cons

Integration was not difficult, but it took some time. Being patient with the process is key. You will not be disappointed in the end.

Alternatives considered

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)

Reason for choosing Fleetio

Fleetio was able to give us the options we needed and allowed us to choose which modules we used. They also did not require to purchase or sell vehicles through the product.

Review Source

Response from RareStep

August 28, 2023

We appreciate the great review, Kimberly! We pride ourselves on the customizations that can be made within Fleetio, and it's nice to see that you are enjoying those options.

HM

Hayden M.  
VP of Operations and Fleet  
Environmental Services  
Used the software for: 2+ years

### "If you have a fleet, you need Fleetio!"

October 30, 2019

5.0

Everything has been awesome since the get-go when we came on board back in 2013. Fleetio's platform has evolved quite a bit over time, and I don't reap all of the benefits entirely, but my experience with the platform and their team has exceeded my expectations time and time again.

Pros

Realistically I love everything that Fleetio has to offer. What I love most about it is the inspection form workflow. This option has streamlined our pre/post trip inspections within our Company, and has created a "workflow" process from when the problem was initially found, to when it was repaired; you can even reject the repair if it wasn't done properly, and/or if the problem comes back! Also, the Fleetio Parts app has allowed us to streamline our online inventory, and tie parts into work orders so we can track what trucks use which parts.

Cons

The fuel card integration has never worked for me. Honestly it is probably an operator error on my end, but i would say that was my only bad experience trying to get that to link up to Fleetcor.

Alternatives considered

[Manager SE](https://www.capterra.com/p/145351/Manager-SE/)

Reason for choosing Fleetio

Simply because we are a fleet, and Manager SE focuses on repair shops for profit. We solely work on our own fleet, and Fleetio was much better suited for us than SE. Glad we went with Fleetio; I dont know where i would be without it!

Review Source

Response from RareStep

November 20, 2019

Hi Hayden, We are so grateful for your very thorough review! It is great to hear that you love the software and that it has been beneficial to your team. Please do not hesitate to reach out to us for help with your fuel card integration. Thank you!

TM

THOMAS M.  
Department Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "EXCEEDING EXPECTATIONS"

December 2, 2020

5.0

Implementation and day to day operations are outstanding. We are still proofing financial data but are excited at what we will have at our fingertips moving forward. It is hard to put an ROI for implementing something like Fleetio. However, my back office is spending far less time pushing fleet-related paperwork. we have cradle to grave service records, we are getting vehicles back on the road after accidents fast because all of the documents are housed in one location. And our ability to track and forecasts expenses is like nothing we have had before.

Pros

The Fleetio Platform has dozens of prepopulating data fields for items we never thought to track yet also allows us to set custom data points in just a few clicks. Most platforms require outside support to make changes.

Cons

Nothing comes to mind. Any delays in implementation could be attributed to self-imposed scope shifts. We continue to refine the workflows as we encounter new challenges.

Alternatives considered

[Samaaro](https://www.capterra.com/p/206252/Samaaro/)

Reason for choosing Fleetio

We were handcuffed to several Excell databases used by various departments that contained about 70% of the same data, the remaining 30% was data unique to that department. These databases were a snapshot in time and were incapable of each other. other supporting documents were housed in shared folders. Our back-office was overwhelmed with PO numbers and invoices, and the vehicle inspections were captured on a PDF inspection sheet then emailed in for review. We were astounded to find out one system could help overcome so many challenges.

Review Source

BJ

Brandy J.  
Accounts Payable  
Building Materials  
Used the software for: 1-2 years

### "Data entry review - I give it a 4.7 overall rating "

April 23, 2026

4.0

Overall, I like the system, and I really have not had any major issues on my end. It has good reports and easy entry capabilities. What you put in is what you get out and by that, I mean you can enter information but if it is not accurate then the reports will reflect that as well and the info will be incomplete.

Pros

I like that everything is in one system and all together. I also like that the menu is organized by category and easy to follow. I like I can go in and pretty much maneuver in there easy enough without help and figure it out.

Cons

Mind you I only do the entry of the service orders; I am not a fan of having to enter every detail of the invoice one by one, but I do understand the information needs to be broke down so we can see what work has been done on the units. I would love to see a way to scan directly into the system and not have to attach the invoices.

Review Source

AM

Anthony M.  
Fleet manager  
Machinery  
Used the software for: 1-2 years

### "Fleet manager"

April 14, 2026

5.0

Over all it's good I do see value in the program wish I could understand more of the platform and how to better navigate

Pros

Tracking repairs and trends, mechanic tracking fod work orders and time spent on the repair. Really like all the data that is offered

Cons

So much to learn between all of the options on the dash board finding the right report can sometimes be confusing, any way to make it more simple or streamlined

Review Source

JS

Jorge S.  
Admin  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great and always improving "

April 15, 2026

5.0

It's a solid platform that allows you to make things work your way given enough time and energy. Data and other experiences are top notch, the team seems very open for improvement and always looking for ways to improve.

Pros

I like how granular you can get with data, and the exporting works great too! I am able to save views for various things and customize labels and statuses for units as well.

Cons

Some work order creations would highly benefit from pre-made template that allow various fields to be prefilled. It would also be great to have a select number of business days rather than just a calendar selector. Some repairs require a lot of service items too, so adding all of the open issues are timely, having a auto smart match would help cut down on WOS creations.

Review Source

DE

Dina E.  
Corporate Fleet Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "The best program for Fleet Maintenance"

August 7, 2025

5.0

We use it for our Fleet maintenance, and it is so easy to use. Anyone with no computer experience would be able to easily maneuver through the program

Pros

The customization and its very user friendly. We meet with other vendors and always suggest they use Fleetio as a website template

Cons

There is nothing I dislike about Fleetio. I wish more Fleet programs would be this easy to use and follow in Fleetio footsteps with design, ease and the customization

Review Source

Response from RareStep

August 25, 2025

Thanks for sharing your experience, Dina! We’re happy Fleetio’s user-friendly design makes fleet maintenance easier for your team.

VR

Verified Reviewer  
AP and Fleet Manager  
Construction  
Used the software for: 1-2 years

### "Useful Fleet Maint Tracking Software"

April 16, 2025

4.0

We use Fleetio as a secondary product in our fleet management program. While we use Samsara for most of our needs, Fleetio does assist us with DVIR, an invaluable tool for any fleet. Fleetio also gives more detailed vehicle information than Samsara including fault codes.

Pros

We utilize the service and inspection reminders, those are very helpful and intuitive. The overall vehicle cost tracking is also useful for our fleets needs.

Cons

We had difficulty getting the integration with Samsara to work with Fleetio. Otherwise, we don't have any complaints.

Review Source

Response from RareStep

April 18, 2025

Thanks so much for sharing your feedback! We're glad to hear that Fleetio is supporting your fleet maintenance and helping streamline your operations. If there’s ever anything we can do to help you get even more out of Fleetio, don’t hesitate to reach out to us at help@fleetio.com

EM

Emily M.  
Executive Assistant  
Construction  
Used the software for: 1-2 years

### "Over 75 trucks on Fleetio!"

August 22, 2025

5.0

Pros

I use Fleetio daily. Its great for our landscape business. We track a fleet of about 75 trucks with their maintenance

Cons

I wish the "tool" option had a way to submit work orders for it. So we could track cost of things like trailers and trenchers

Review Source

Response from RareStep

August 25, 2025

We’re happy Fleetio is supporting your business, Emily! Thanks for the great feedback.

NF

Nelson F.  
Manager  
Construction  
Used the software for: I used a free trial

### "Great platform"

January 13, 2026

5.0

My overall experience is great! I think that the platform has a lot to offer & its very easy to use.

Pros

I like the features & how helpful they are. The inspections feature is very helpful & easy to use. Good for helping keep track of things

Cons

I feel like the mobile app can be a little better. Maybe improving it by adding more features that are helpful.

Review Source

Response from RareStep

January 15, 2026

We appreciate the review, Nelson! It's nice to hear that you are enjoying our inspections and overall ease of use. For the mobile app, do you have specific features that you'd like to see?

AC

Ashley C.  
Fleet and Transportation Analyst  
Oil & Energy  
Used the software for: 1-2 years

### "I Love Fleetio!"

May 19, 2021

5.0

I have found the product extremely user friendly and have been able to teach even the most unskilled technology users how to navigate and use the program with ease. Overall, integration was fairly seamless. Fleetio comes ready to use and customizable with instant results to see real-time changes, which is helpful during the implementation and learning phase. Since many users tend to be reluctant to change, the ease of use and demonstration of the app makes the transition easier for the new users. The training process with the Fleetio team was also beneficial for our success of the rollout. The customization options and interactions with the Fleetio team have also been big benefits of the product. The team is always helpful and open to feedback, and has even taken some of our suggestions and put them into action.

Pros

The items adding most value to our team is the import/export templates available for all the data points and reminders, the ease of adding new inventory and users, the customizable inspection options for vehicles and equipment, the integration options for telematics, fuel, and numerous other APIs desired, and the shop directory (which allows us to do more than just search, but we can add new vendors and immediately report issues and get feedback). It's not just a maintenance app. We can add registration details and reminders, permits and DOT inspections. We continue to find uses for the Fleetio app we didn't even realize we had. It has been wonderful!

Cons

Previously I would say that the automation between AI and Fleetio to clear out service reminders was not as efficient as I would hope, however with the new mapping feature I believe that will eliminate those problems going forward. Just proof that Fleetio is continuously making improvements to yield a better user experience. The thing I currently like the least would be the difference in interface between the app and the web version. I can see far more on the web than those using the app (because of my position I tend to use the web version more than the app) so sometimes it can make teaching a little more challenging if I haven't noticed the feature was missing in app yet, but it isn't a huge issue, just something I have to be aware of.

Reason for choosing Fleetio

We didn't really find an alternative product that offered the same thing. Some offered maintenance and tracking for stationary items, or had cool customizable features but were missing vendor networks. Nothing really compared to Fleetio besides the maintenance program with a fleet management company, which does not offer the customization we needed for our in-house repair shop processes.

Review Source

KO

Kristina O.  
COO  
Environmental Services  
Used the software for: Less than 6 months

### "Great maintenance platform"

October 16, 2023

5.0

I have used Fleetio with the previous company I worked for and have signed up my current company to use them now. The customer service is great and the ease of the platform is fantastic. All the information I need pertaining to the fleet can be uploaded and programed and I haven't come across something I have not been able to record or set up reminders for.

Pros

I love the ease of entering the vehicle and maintenance information. Additionally, I can store vehicle documents (registration, insurance cards, bill of sale, etc.) which is accessible by anyone in my company that we allow to access which is better than using something like DropBox, Sharepoint, or Google docs. For the fleet management side, it is a great platform to keep track of maintenance intervals and takes the guesswork out of it.

Cons

I haven't run across any issues with Fleetio so far. The only thing is ensuring you are entering the service schedule properly along with the current miles. I did it in the wrong order so it was showing that the vehicle didn't need maintenance until the next 7500 miles, instead of 7500 miles from the last maintenance. Once everything is entered properly, it works like a dream.

Reason for choosing Fleetio

I chose Fleetio due to the customer service and look of the dashboard (customizable) as well as the ease of using the program

Review Source

Response from RareStep

October 17, 2023

We appreciate the review, Kristina! We're glad that you enjoy our easy-to-use solution and that you have had a great experience with our customer support team. Thanks for being a Fleetio customer (twice!).

NS

Nolan S.  
Fleet Management Administrator  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Fleetio Makes The World Go"

August 15, 2023

5.0

Fleetio has been huge in instilling a sense of responsibility in our drivers when it comes to staying on top of their routine maintenance. Service reminder compliance factor into our bonus program.

Pros

Maintenance tracking. Vehicle tracking. Issue tracking. Lots of data to be gathered making reporting a breeze.

Cons

Onboarding drivers has been an issue. Fleetio invites do not prompt our drivers to finish setting up their accounts, which creates extra work on the backend for us.

Review Source

Response from RareStep

August 28, 2023

It's great to hear that Fleetio has made your reporting easier, Nolan! For your driver accounts, they have the ability to set up notifications for specific vehicles. The Fleetio Help Center link below has more information, if this would be helpful to share: https://help.fleetio.com/s/article/Service-Reminders-Overview If you are in need of additional assistance, our Customer Support Team would be happy to assist and can be reached at help@fleetio.com. Thanks for being a Fleetio customer!

KD

Kieran D.  
Fleet Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Review of the Fleetio program"

March 26, 2019

5.0

My experience with using Fleetio has been very easy. I was using the program right from the first day. It helps me track so many things with regards to our Fleet of vehicles. I no longer have to have spreadsheets galore in order to track when my vehicles are due for a service - the system reminds me when its coming up. Any program is as good as the info you put into it, but the customization of Fleetio is easy to use. I entered all the reminders for each of my vehicles, assigning the number of kilometers between each service and the system reminds me when to get each one done. Both of the shops we use for servicing our units also use this program which allows the service techs to see what is required for each service and if there are any issues in the system that need to be fixed while the unit is in their care. The two shops also submit their invoices to us through Fleetio which saves time and money for all. Also each shop sees what the other is charging for a particular service, elevating the competition that some shops have. Its a win/win for all involved! I couldn't do my job as well as I do without Fleetio!

Pros

The program is easy to use and easy to customize. It incorporates data all into one spot which makes it easy to track a history of service, repairs, damages and fuel usage. It also tracks how much money is spent on each vehicle in the fleet with regards to repairs, which helps to point out a unit that might have repeating issues.

Cons

I don't have anything bad to say about this program - except it doesn't bring me coffee in the morning! :)

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