# Page 3 | Fleetio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Fleetio the right Fleet Maintenance solution for you? Explore 243 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120855/Fleetio/reviews

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Fleetio

4.7 (243)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 28th, 2026

# Page 3 - Reviews of Fleetio

## Showing most helpful reviews

Showing 51-75 of 243 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
AP and Fleet Manager  
Construction  
Used the software for: 1-2 years

### "Useful Fleet Maint Tracking Software"

April 16, 2025

4.0

We use as a secondary product in our fleet management program. While we use Samsara for most of our needs, Fleetio does assist us with DVIR, an invaluable tool for any fleet. Fleetio also gives more detailed vehicle information than Samsara including fault codes.

Pros

We utilize the service and inspection reminders, those are very helpful and intuitive. The overall vehicle cost tracking is also useful for our fleets needs.

Cons

We had difficulty getting the integration with Samsara to work with . Otherwise, we don't have any complaints.

Review Source

Response from RareStep

April 18, 2025

Thanks so much for sharing your feedback! We're glad to hear that Fleetio is supporting your fleet maintenance and helping streamline your operations. If there’s ever anything we can do to help you get even more out of Fleetio, don’t hesitate to reach out to us at help@fleetio.com

MA

Moath A.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Fleetio helped save us thousands on vehicle and equipment costs"

June 27, 2025

4.0

One main area it enabled us to improve was minimising unplanned downtime as well as providing more accurate tracking of asset utilisation, directly controlling cost recovery across our rental operations.

Pros

Now with we can manage and have a central hub of information where it's easy to keep track of maintenance logs, fuel tracking and inspection records of all our rental vehicles.

Cons

Some third-party GPS solutions were a pain to install and configure. Except that, everything i find smooth.

Review Source

Response from RareStep

August 25, 2025

Thank you for your review, Moath! We’re happy Fleetio has helped you improve tracking and reduce downtime. We appreciate your feedback on GPS setup and are always working to make integrations smoother.

jD

john D.  
business development manager  
Wholesale  
Used the software for: 1-2 years

### "approval of the fleetio system"

April 30, 2026

4.0

the overall experience is a good one i do believe this is helpful for work and everyday use. this is good for the company

Pros

the helpful information and continued updates on the rules of the roads,safety continued law changes and all helpful suggestion to dealing with todays roads and traffic.

Cons

the information was not always useful and understand the different geographics of different branch locations.

Review Source

EM

Emily M.  
Executive Assistant  
Construction  
Used the software for: 1-2 years

### "Over 75 trucks on Fleetio!"

August 22, 2025

5.0

Pros

I use daily. Its great for our landscape business. We track a fleet of about 75 trucks with their maintenance

Cons

I wish the "tool" option had a way to submit work orders for it. So we could track cost of things like trailers and trenchers

Review Source

Response from RareStep

August 25, 2025

We’re happy Fleetio is supporting your business, Emily! Thanks for the great feedback.

SG

Shaaron G.  
Director division  
Government Relations  
Used the software for: Less than 6 months

### "User friendly"

April 14, 2026

5.0

Training academy love the ... adding employees with ease...serviice ecwriters are able to keep notes.

Pros

Ease of user ability...the ability to scan inventory into fleet. Program is flexible and neets are need

Cons

There is nothing that i dont like so far. Just started using as a new employee...change up color scheme

Review Source

JJ

Jordan J.  
Managing Member  
Construction  
Used the software for: 1-2 years

### "Love Love Love Fleetio for Our Company"

February 14, 2025

5.0

Pros

Detailed vehicle list that includes custom fields and customizations, ability to add equipment, parts and inventory, as well as issues and work orders, just to name a few of the many many things does

Cons

No complaints really about , we don't use it to the fullest extent possible just due to time and staffings

Review Source

Response from RareStep

February 19, 2025

Thank you for 5-star review, Jordan! We’re thrilled to hear that your loving Fleetio. Let us know if you’d like to learn more about some of the features you’re not yet using by sending an email to help@fleetio.com. We’d love to help you with that!

CT

Collins T.  
Marketing Associate  
Marketing and Advertising  
Used the software for: 1-2 years

### "Fleetio for Competent Functionalities. "

December 18, 2024

5.0

is a commitment that we keep validating and all fleets are fully assisted.

Pros

delivers a contractual assistance in matters transport and fleet navigation

Cons

is powerful, with a functional trend that we keep supporting.

Switched from

[Descartes Pacejet](https://www.capterra.com/p/135375/Pacejet/)[AMCS Fleet Maintenance](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/)[ShippyPro](https://www.capterra.com/p/164065/ShippyPro/)[FleetCommander](https://www.capterra.com/p/12687/FleetCommander/)

has friendly terms, that allows payments by the subscribers to be assertive.

Review Source

Response from RareStep

December 31, 2024

Thank you for the positive review, Collins! We’re glad you’re finding Fleetio to be a powerful tool for your fleet and that our billing terms are convenient for you. We appreciate your business!

NA

Niharika A.  
Senior DevOps Engineer  
Financial Services  
Used the software for: I used a free trial

### "Effective Fleet Management"

March 30, 2025

5.0

Pros

Fully open-source (GPLv3 license). Self-hostable or can be used via Fleet’s cloud offering. Supports live queries and scheduled queries to monitor and inspect systems in real time.

Cons

You need to understand osquery and how to write effective queries. Not as plug-and-play as some closed-source EDR tools.

Review Source

Response from RareStep

April 21, 2025

Thanks so much for sharing your feedback! If there’s ever anything we can do to help you get even more out of Fleetio, don’t hesitate to reach out to us at help@fleetio.com

SM

Shaq M.  
Sr. Ops Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Digital Fleet Management"

June 6, 2024

5.0

Pros

Once is setup, it is great to use. It does almost everything we need it to and it constantly evolves and adds new features.

Cons

Implementation was a nightmare due to how complex and technical is.

Review Source

Response from RareStep

June 12, 2024

Thanks for the review, Shaq! We're glad that you are happy with the product and all of our new features. We also have more exciting features coming up! We're sorry to hear that you had a less than desirable experience with your onboarding. I've shared your feedback with the Onboarding Team to help improve our current onboarding processes. Our customers are a high priority for us and we strive for positive, long-term relationships, starting at the very beginning. We apologize for missing the mark on this experience for you. If there's anything else we can do to improve, please let us know, as we want to make Fleetio the best it can be. We appreciate your thoughts!

SJ

Scott J.  
Fleet Manager  
Government Administration  
Used the software for: Less than 6 months

### "Modern System"

September 1, 2023

4.0

We should have been matched up with someone who had experience moving customers from Dossier to . Our rep is very nice but I think I would be much further along if we had someone with experience with what Dossier reports help get our information moved.

Pros

We changed from a fleet management software that we felt was getting outdated. When we started using we found out it was more outdated than the thought. The integration with our GPS system and the ability to created a writeup on the phone, track the progress, and communicate the completion of the repair is amazing.

Cons

Parts ordering and tracking is not as good as we had. 1. It needs recommended reorder levels2. Barcode scanning on laptops not just phones3. Part number cross-reference so we can see if we have the same part available under a different number.

Alternatives considered

[collectiveFleet](https://www.capterra.com/p/7369/collectiveFleet/)[FleetFocus](https://www.capterra.com/p/94748/FleetFocus/)[FASTER Web](https://www.capterra.com/p/102613/FASTER/)

Reason for choosing Fleetio

Modern communication in the app. Ease of adding pictures. PM scheduling. Geotab integration. Mid price made the switch from Dossier a little easier to justify than the high cost products.

Switched from

[AMCS Fleet Maintenance](https://www.capterra.com/p/2072/AMCS-Fleet-Maintenance/)

Dossier has not been able to modernize.

Review Source

Response from RareStep

September 11, 2023

Hey Scott! We're happy to see that Fleetio has helped you improve the communication within your fleet management. Thanks for the constructive feedback as well. I have shared your comments with both the Product Team and the Support Team. We are always looking for new ways to improve Fleetio, and your comments are very helpful. We appreciate you!

CL

Chris L.  
Fleet & Compliance Officer  
Oil & Energy  
Used the software for: 2+ years

### "Modernizing your fleet with the right tools"

August 15, 2023

5.0

My overall experience is nothing short of wonderful, we went from spread sheets and peoples memory to visuals and organization that everyone understands. lets face it most people that build spread sheets they are the only ones that understand it. from there once we tied in our gps and set our maintenacne schedules we are happy campers

Pros

How intuitive it was to launch and get users in the system, I also really like the maintenance and work order piece of the system, pre trips was the best part of all of it, the amount of customization to make it your own is second to none

Cons

\- No maintenance calendar view- No real compliance reporting- Unable to assign more than one operator to a unit - 24hr shift view, something that can tie into assigning units and be able to assign them to night or day

Reason for choosing Fleetio

In a previous role as Fleet MGR for 14yrs I was tasked in 2017 to source a new program, I searched high and low and felt the best solution was and now in a new role I have launched Fleetio once again

Review Source

Response from RareStep

August 28, 2023

Thanks for the review, Chris! It's great to hear that your experience with Fleetio has been wonderful. Your feedback for improvements has been shared with the team. We are always looking to improve our offerings!

Paul ..  
Business Intelligence Architect  
Telecommunications  
Used the software for: Less than 6 months

### "An awesome fleet management solution for a (more than) fair price"

June 22, 2021

5.0

The sales team has been nothing but supportive towards me while we were internally evaluating the product.

Pros

I like the honesty of the team at . When i asked them the question if they do GPS tracking, they said they don't as they concentrate on the main components of Fleet Management. I can only heartedly agree with that. On a related note, they have many integrations with companies who provide GPS tracking services, so I have no fear whatsoever of being left in the dark on this one with Fleetio.

Cons

Their trial period is too short. I had to request, I think, 3 times to have it extended. A trial period of 2 months is, I think a better duration for a company to rigorously evaluate this software. Not in the last place because it has many features to explore.

Reason for choosing Fleetio

Neither of these two solutions could even come close to 's Fleet Management. Their solutions are much more focused on tracking the vehicles than managing them. Secondly, their interfaces are antiquated when compared to Fleetio's options and don't seem to be maintained much, if at all. And lastly, the cost of their product does not make any sense given the little amount of actual fleet management features it offers.

Review Source

AD

Amanda D.  
Operations Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Fleetio makes managing large fleets simple"

June 7, 2022

5.0

Overall, the user-friendly interface of and excellent customer support, especially during the onboarding, implementation, and training processes has created an extremely positive experience. Would definitely recommend Fleetio for all fleet management needs.

Pros

The vehicle information module and maintenance tracking are the most important features for our organization, and makes both processes easy, streamlined, and effective. This is especially important for our organization as we are spread across multiple office locations in various states, which makes managing our fleet a challenge. Fleetio has made it far more organized and easy for all our operators.

Cons

Although a great deal of 's settings are customizable, there are some features that would be more convenient if they had a customizable option. For example, there we have to pay HVUT on a few of our larger trucks, and Fleetio does not have an option to create a custom vehicle renewal reminder for this. Furthermore, Fleetio does not currently have a way to track vehicle depreciation, which would be helpful for our financial processes, especially as a nonprofit subject to an annual audit process. However, the main features of Fleetio cover all our critical needs and therefore these are minor issues.

Alternatives considered

[Whip Around](https://www.capterra.com/p/148935/Whip-Around/)[AUTOsist](https://www.capterra.com/p/157517/AUTOsist/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reason for choosing Fleetio

was by far the best option for our unique needs (primarily fleet database & management, not GPS/telematics - although they do offer many integrations for these) and the size of our fleet. Fleetio's features for vehicle information, maintenance scheduling & tracking, mobile app interface for operators, and customizable settings are unmatched.

Review Source

Response from RareStep

July 14, 2022

Thank you for your in-depth review, Amanda! We love when our customers are able to make their processes simpler, and it looks like it is working out well for you. For the customizable features, we have some good news! Account Owners and Administrators can create custom "vehicle renewal types" directly through the account settings. Here is the Help Center article outlining the details: https://help.fleetio.com/s/article/Vehicle-Renewal-Types Fleetio has a module to help track vehicle life expectancy and replacement. This is called the Optimal Replacement Analysis (ORA), where you can enter some assumptions and averages, and you'll be good to go. The Help Center article outlining this can be found here: https://help.fleetio.com/s/article/Optimal-Replacement-Analysis Please feel free to reach out at help@fleetio.com if you need any additional assistance. We would be happy to help!

PR

Philip R.  
Vice President  
Industrial Automation  
Used the software for: 6-12 months

### "Fleetio makes management of our 22 vehicles, most of which are white, easy and transparent."

July 11, 2019

5.0

We have a 22 car fleet for technicians, the drivers keep them from cradle to grave. It's probably an hour a car to completely get it set up. Once all the info is in you can eliminate a few Excel sheets around the office since its all in . I went back 6 months with repair data - it was worth doing. Fleetio sweeps in our Wex gas charge card charges every night, this gets vehicle odometers in for maint reminders and calculates fuel mileage. For a new vehicle I input total cost incl sales tax on a 4 year note so Fleetio shows this in cost per mile (45 cents) vs 22 cents on an 80 - 100k mile vehicle that we own so I think this will help in the keep/trade/junk the car decisions. I can see all repairs done to a car so when something happens I have a context to make decisions from. I looked up all owners manuals online and input the oil change, coolant, trans svc, engine and cabin air filter, spark plug & PCV valve and tire rotation intervals into Fleetio. It now e-mails me and the driver when service is due and I can quickly see - say its an oil change at 97K - lets do the 100K spark plug change too. A car w/ spark plugs changed at 60k during a repair can go to 160K, you can set all that. Also tire rotations - the reminder I made says how to rotate "Front Wheel Drive 4 Tire - LR to RF to RR to LF to LR" for each type of car. Five wheel rotation says lubricate spare tire carrier, etc. So now I can see what's coming due in on list. I feel so good about the cars now!

Pros

I got everything into it that I need and I now really have a handle on what's going on with our vehicles. I think we can deliver a better experience to our drivers now, too. It's so nice to know that everything is being done that should be and that we're not doing things twice which we were sometimes before. Especially with so many white vehicles none of us really knew which was which never mind their histories.

Cons

Some things I think could be improved to save labor on the admin end but they are continuously upgrading it and we have worse problems with our accounting and service dispatch software which costs a lot more. So 's not perfect but not perfect compared to what? I don't think any software programmers completely understand what users need since they don't really use the software - I think Fleetio does a better job than most and Fleetio does everything I need it to.

Reason for choosing Fleetio

PC magazine tested a few and was #1 - I figured why put any time into comparing if they already did it - and I'm always short on time!

Review Source

Response from RareStep

July 15, 2019

Hi Philip! Thanks so much for your positive review and your feedback. We are so glad to hear that Fleetio has streamlined your processes and increased efficiency for you and your fleet. It is so great to hear that you are able to leverage our fuel card integration. Please do not hesitate to let our support team know if you need anything. Thank you!

OA

Oscar A.  
Strategy & Operations Team Lead  
Fishery  
Used the software for: 2+ years

### "One year user experience with Fleetio"

August 30, 2022

3.0

Overall experience is super excellent. Such a helpful and user friendly system.

Pros

\- Live reporting and notifications - Easy to maneuver and customize user needs.

Cons

\-Date organization in -Could we also have an extra column for depreciation on the assets dashboard? So currently the app cannot capture depreciation. - Reporting

Review Source

Response from RareStep

September 15, 2022

Thanks for leaving a review, Oscar! It's great to hear that you've enjoyed Fleetio's reporting and notifications. I have passed along your feedback about the assets dashboard to our product team. For now, you can enter the "lifecycle" details of the vehicles in the "edit vehicle setup." If you have historical data in Fleetio, you can use a "Cost Comparison By Year in Service" report. More details for this are outlined in the below Help Center article: https://help.fleetio.com/s/article/Vehicle-Replacement-Create-Policies-And-Projections Feel free to reach out to us at help@fleetio.com if you need any additional assistance.

MM

Mark M.  
Fleet Manager  
Construction  
Used the software for: Less than 6 months

### "A++ customer service. Fleetio is built with a clean, modern structure & design. Training gets A+."

July 27, 2017

5.0

Allows me to structure the new corporate fleet policies, procedures, records. Encourages vehicle managers to protect, utilize and maintain company assets.

Pros

\- The GUI is very clean and airy, so that makes a good first impression. - The simple layout keeps "clutter-confusion" to a minimum. - Little blue "helping" text through-out provides clarification of functionality for starting users. Just hover over those & click, or hover over little question marks. - Their lack of strong vehicle & driver dispatching / routing / tracking / scoring is a plus for us (~1,000 vehicles & equipment). We only needed an asset management system with vehicle and equipment data capture capabilities. Preventive and scheduled vehicle maintenance. Also authorized driver assignments. - Internal dbs communications are handy with public vehicle comments and easy email prompts. Maybe they'll offer IM?? -Batch Export/Import process is VERY fast and intuitive. Just "Export Data", receive Excel spreadsheet, modify your data, "Save", "Import Data", drag/drop the file, "OK" the template and click "Submit". You don't even have to rename the original file. -Our corporate VPs are pleased with the automatic reminders and notifications. Driver's licenses, vehicle registrations, insurance renewals etc. can be dated to provide advance notice and even overdue alerts. Some other corporate departments were investigating this capability. Guess Fleet Management got it first. -Creating custom fields is very simple. Everybody needs those.

Cons

\-Canned reporting selection can be increased, OR, -The ability to generate and save Admin or User reporting would be nice. Probably a more efficient avenue than the first option. -NOT a CON: Automatic scheduled report generation would be a big plus for me. Come in to work Monday AM and find 3-5 brief reports already processed, covering vehicle Alerts, Problems, New Vehicles etc would be very nice. Maybe even auto distribution. Other databases do that. -Too little internal corporate or financial structure hierarchy. "Group" is about the only way to tag a vehicle except with a person's name (driver). Our internal IT will have that as integration priority #1 since user security restrictions (vendor recently enhanced that), financial charging to contracts, projects and overhead is required. -I discussed automatic vehicle retirement data routing to our G/L, Risk and Fixed Asset System depts with the vendor. They are providing a couple of workaround options and I think they should add this as a canned communication to other corporate depts. If only as vehicle data Excel file attachment to an email distribution group. Triggered upon vehicle status change to "Sold", "Scrapped", etc.

Review Source

Kenny S.  
Vice President of Operations  
Environmental Services  
Used the software for: 1-2 years

### "Fleetio is Advanced, Easy to Navigate and Extremely Useful for Our Fleet!"

March 19, 2018

5.0

I just listed them on the other page about pros and cons. Thanks

Pros

Drivers input of issues transform to work orders so easily. We used to wait for the paper inspection to come in to schedule work to be done. By the time you received the inspection sheet that problem has been needing repair for over a week. Now that the truck operators input the issues directly to the system our shop sees the issue that day and schedules the work for that weekend. Efficiency is way better now that we have been running the Software. Your Dashboard is an extremely useful landing page that will give you all the important information you need in an instant. I really like seeing what our monthly spend has been over time and whether we are trending up on spend or hopefully down. The integration with Geotab has made odometer updates a breeze and the DTC Alerts is great. I could go on and on about how great they are but to some it up, Fleetio is a company that gets it, they understand what companies need out of a fleet management software.

Cons

Few minor issues with Purchase Orders like the ability to create a PO from a work order, but they continually add helpful features! They currently do not fully integrate with our fueling network which is CFN but the Flyers Energy side of things. Hopefully that will be coming soon as well. I feel like some of the reporting could be slightly better. From a management standpoint i would like to be able to filter total operating cost to specific service categories.

Review Source

Chris M.  
R&D Manager  
Construction  
Used the software for: 1-2 years

### "Future Proof Maintenance"

December 27, 2019

5.0

The team is exceptionally helpful, and often reaches out if there's any part of the tool that could be used better to maximize your investment. There is a steady release of features that are heavily customer-driven which keeps the tool modern and convenient to use. I love working with the team and reading their blogs that provide valuable industry trends, and shows that they are always forward thinking.

Pros

has several features that help you get your fleet data clean and maintained. The price to entry is a low barrier of entry, and has a plethora of resources including a help center, videos, and a custom on boarding program for a smooth transition. The best feature is arguably the ability to view all fleet related information (maintenance, drivers, location, inspections, fuel) in one console that allows comprehensive drill down data.

Cons

The integration with fuel card vendors can be frustrating in the fact that it always imports odometer readings. Since entries are entered by staff, these can be off and throw off false-positives that require more work. There's option for drivers to have an HOS report generated on their phones, so for CDL users the software is a little limited for trip tracking reports.

Review Source

Response from RareStep

March 25, 2020

Chris, Thank you so much for taking the time to review our software. We appreciate your feedback and will be sure to share it with our product team. Please do not hesitate to reach out to our support team with any questions or support needs. Thanks again!

NS

Nolan S.  
Fleet Management Administrator  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Fleetio Makes The World Go"

August 15, 2023

5.0

has been huge in instilling a sense of responsibility in our drivers when it comes to staying on top of their routine maintenance. Service reminder compliance factor into our bonus program.

Pros

Maintenance tracking. Vehicle tracking. Issue tracking. Lots of data to be gathered making reporting a breeze.

Cons

Onboarding drivers has been an issue. invites do not prompt our drivers to finish setting up their accounts, which creates extra work on the backend for us.

Review Source

Response from RareStep

August 28, 2023

It's great to hear that Fleetio has made your reporting easier, Nolan! For your driver accounts, they have the ability to set up notifications for specific vehicles. The Fleetio Help Center link below has more information, if this would be helpful to share: https://help.fleetio.com/s/article/Service-Reminders-Overview If you are in need of additional assistance, our Customer Support Team would be happy to assist and can be reached at help@fleetio.com. Thanks for being a Fleetio customer!

BB

Becky B.  
Fleet Analyst  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Fleetio Review"

August 15, 2023

5.0

Overall experience with has been positive and appreciate the collaboration between our two companies.

Pros

Ease of use and customization. Information is easily found.

Cons

Purchase orders are not linked to other areas of the program which results in duplicate data entry.

Review Source

Response from RareStep

August 28, 2023

We're happy to hear that you can easily find the information relevant to your fleet in Fleetio! We are continuously working on improving the product. I have shared your feedback about purchase orders with the product team.

TM

THOMAS M.  
Department Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "EXCEEDING EXPECTATIONS"

December 2, 2020

5.0

Implementation and day to day operations are outstanding. We are still proofing financial data but are excited at what we will have at our fingertips moving forward. It is hard to put an ROI for implementing something like . However, my back office is spending far less time pushing fleet-related paperwork. we have cradle to grave service records, we are getting vehicles back on the road after accidents fast because all of the documents are housed in one location. And our ability to track and forecasts expenses is like nothing we have had before.

Pros

The Platform has dozens of prepopulating data fields for items we never thought to track yet also allows us to set custom data points in just a few clicks. Most platforms require outside support to make changes.

Cons

Nothing comes to mind. Any delays in implementation could be attributed to self-imposed scope shifts. We continue to refine the workflows as we encounter new challenges.

Alternatives considered

[Samaaro](https://www.capterra.com/p/206252/Samaaro/)

Reason for choosing Fleetio

We were handcuffed to several Excell databases used by various departments that contained about 70% of the same data, the remaining 30% was data unique to that department. These databases were a snapshot in time and were incapable of each other. other supporting documents were housed in shared folders. Our back-office was overwhelmed with PO numbers and invoices, and the vehicle inspections were captured on a PDF inspection sheet then emailed in for review. We were astounded to find out one system could help overcome so many challenges.

Review Source

AR

Andy R.  
Maintenance coordinator  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Very useful tool"

August 31, 2023

5.0

Very good. Some small changes (above) would have it a 10/10 for our business

Pros

I like the depth you can go to with record keeping, but at the same time it is handy that you can use just the bare minimum if that’s how you want to do it. The mobile app is a brilliant feature and makes it very easy to report and record in a matter of seconds.

Cons

There is not much scope for customisation of the Work Orders, which means that job cars which are given to the mechanics contains irrelevant information (for our uses) and the important information does not really stand out.I would also like to see a little more flexibility in terms of altering Service Reminders- possibly just being able to snooze to a specific Odometer reading as it can be a bit of a pain if things get out of whack due to discrepancies or errors, such as erroneous meter values being automatically imported by connected GPS systems.

Review Source

Response from RareStep

September 11, 2023

Thanks for the feedback, Andy! I have shared this with our Product Team, as we are always looking for new ways to improve the software. We look forward to advancing Fleetio to fit the growing needs of the industry!

KD

Kieran D.  
Fleet Coordinator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Review of the Fleetio program"

March 26, 2019

5.0

My experience with using has been very easy. I was using the program right from the first day. It helps me track so many things with regards to our Fleet of vehicles. I no longer have to have spreadsheets galore in order to track when my vehicles are due for a service - the system reminds me when its coming up. Any program is as good as the info you put into it, but the customization of Fleetio is easy to use. I entered all the reminders for each of my vehicles, assigning the number of kilometers between each service and the system reminds me when to get each one done. Both of the shops we use for servicing our units also use this program which allows the service techs to see what is required for each service and if there are any issues in the system that need to be fixed while the unit is in their care. The two shops also submit their invoices to us through Fleetio which saves time and money for all. Also each shop sees what the other is charging for a particular service, elevating the competition that some shops have. Its a win/win for all involved! I couldn't do my job as well as I do without Fleetio!

Pros

The program is easy to use and easy to customize. It incorporates data all into one spot which makes it easy to track a history of service, repairs, damages and fuel usage. It also tracks how much money is spent on each vehicle in the fleet with regards to repairs, which helps to point out a unit that might have repeating issues.

Cons

I don't have anything bad to say about this program - except it doesn't bring me coffee in the morning! :)

Review Source

JS

James S.  
Shop Foreman  
Construction  
Used the software for: 2+ years

### "Lewis Sign Builders Fleetio Review"

January 24, 2020

4.0

It has been a blessing!!!

Pros

It is very easy to use, it works with our fuel cards to track mileage that helps with our maintenance schedules, registrations, inspections. It lets us add documents like insurance cards, cab cards, crane inspections, certifications, daily vehicle inspection reports and so much more. And with all the records it helps when we sale a crane or truck.

Cons

Wish it had 3 or more secondary meter readings as each of our cranes have an odometer, PTO ( Power Take Off) that reads the hours the crane has been ran. And they have a welder/generator that we would like to log its run time as well. But it only has the option of 2 meter readings. I am sure they will fix this in the future. And we have multiple types of fuel that we put in our cranes ( Diesel) and welders use ( Gas) don't like that there are not able to read 2 different readings to determine welder fuel consumption.

Reason for choosing Fleetio

It had the most information capability's to log and keep track of our FLEET.

Review Source

Response from RareStep

February 7, 2020

Thank you for your review of our product. Please do not hesitate to reach out to our support team if you have any questions!

RJ

Robert J.  
Fleet Maintenance and Safety Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Fleetio helps support asset and vehicle maintenance management."

March 29, 2019

5.0

is our first fleet maintenance software program. Before that, everything was done manually. We now have the ability to efficiently record, track and report on vehicle maintenance and operating activities, parts inventory, and just about every other facet of our business. Our efficiency and time savings are just a couple of reasons why Fleetio has been worth every penny of the cost, which by the way is a very good value compared to other programs.

Pros

The various modules cover most of the needed business activities, and since the entire program is vehicle based, it is a perfect choice for fleet managers and operators. The reporting functionality is very robust, and covers most any data set that is required. It integrates with third party vendors such as contract maintenance shops and GPS systems for vehicle mileage uploads.

Cons

For long time Windows users, the software takes a bit of getting used to on how to navigate around, but once a person gets the hang of it, it is fairly easy to work with. A user needs to be aware that Fleetio does not function well with previous versions of IE, and should be run on the platforms that are recommended by Fleetio.

Review Source

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