# Page 4 | Fleetio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Fleetio the right Fleet Maintenance solution for you? Explore 211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120855/Fleetio/reviews

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Fleetio

4.7 (211)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 4 - Reviews of Fleetio

## Showing most helpful reviews

Showing 76-100 of 211 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DD

Desalegn D.  
Fleet Manager  
  
Used the software for: 6-12 months

### "Fleetio is an excellent fleet management tool, to effectively monitor fuel spare parts and service f"

May 30, 2017

5.0

Pros

We are using fleetio for management of vehicle and generator for international humanitarian organization. The fuel management before we started using fleetio was difficult and misuse of fuel by drivers was very high. Fleetio helped us to effectively monitor the fuel management for vehicles and generators. The software enabled drivers to input their fuel data from their smart phone and the supervisor able to monitor the fuel consumption properly and take appropriate action in the case of abnormal consumption. The service reminder also helps to remind drivers and supervisors when the vehicle is due for service.

Cons

The service reminder is working based on the data imported for fuel and the accuracy in determining the service is not perfect. If the software is coupled with additional hardware that help for GPS vehicle tracker and all information is connected directly to the KM counter, that will make the system super.

Review Source

KS

Keith S.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Scalability and ease of use!"

April 9, 2018

4.0

Fleet Management power tools for the small company!

Pros

I like that I can grow with this software or use just the basics for a small fleet or vehicle asset tracking. Reminders for services or scheduled maintenance is really easy to set up and the notifications sent to the driver or fleet manager are precise and descriptive. Repair history cost per mile, reports are all valuable to a small company without the support staff to record and monitor for this information. The mobile app is powerful and not removed down.

Cons

Not much to complain about. The forecast service reminders can sometimes trigger premature service notifications.

Review Source

Amer A.  
General Manager  
Utilities  
Used the software for: Less than 6 months

### "Efficient and effective."

December 24, 2018

5.0

Fleetio is instrumental to us; moving away from a tangible documentation cycle process has been difficult, but the extensive API allows us to integrate our current system with fleetio as to ease the later planned transition. The wealth features provided by fleetio forces us to be better at our jobs. There is no longer an excuse to postpone an inspection or delay a work order. Everything is at our fingertips. The regular updates and new features in Fleetio only reflect their aim at truly being a Click-Solution for your fleet. Highly recommended.

Pros

\* Extensive API \* Regular Updates \* Extremely Fast Customer Support \* Intuitive UX

Cons

\* Additional Language Support \* Do to the wealth of features, it could be difficult at first to get things done correctly. However, once acquainted with the system, it's a breeze.

Review Source

KB

Kirk B.  
BI Specialist  
Farming  
Used the software for: Less than 6 months

### "Fleetio checked all of our company needs"

February 26, 2020

5.0

Fleetio will help track our expenses to ultimately provide a cost per mile which is a must have regardless of fleet size. Safety has increased as a results of inspections, recalls and issues being addressed.

Pros

Coming from spreadsheet/ paper records, ease of use was a must have for us. Both the web and app platforms are very simple to use and very easy customize.

Cons

Depending on your need Fleetio integrates with 3rd party telematics, however there is no map of current location for all assets. We still need to maintain our telematics provider and systems to account for it.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)[Razor Tracking](https://www.capterra.com/p/181875/Razor-Tracking/)[OneView](https://www.capterra.com/p/153480/OneView/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Review Source

Response from RareStep

March 3, 2020

Hi Kirk, Thank you for your feedback. We greatly appreciate you taking the time to write us a review! Please do not hesitate to reach out to our support team with any questions. Thank you

JL

Jonathan L.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Functionality - Easy to Work With Team"

February 6, 2020

5.0

Overall, great product and great sales & service team. I would recommend to anyone trying to find an all-encompassing fleet management software.

Pros

The Fleetio Team was very helpful when I wanted to use their product. My company is utilizing the platform for a very new concept, and the sales and service team at Fleetio listened to our product needs, and worked around our new start-up complications to ensure maximum effectiveness at launch.

Cons

Product is a little pricey if you don't want to utilize all the features. It's a very nice, comprehensive fleet management software; however, my organization only uses about 20% of the features, but still have to pay for the items we do not need. I would like to see future pricing plans which offer solutions for our fleet size (500-600) but do only require payment on the features used.

Review Source

Response from RareStep

February 12, 2020

Hi Jonathan, Thank you for taking the time to review our software. We will most certainly take your feedback into consideration. In the meantime, please do not hesitate to reach out to us with any questions or support needs. Thank you!

VM

Vincent M.  
Oeprations Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great Product"

January 6, 2020

5.0

Automated maintenance and reminders, fuel tracking, vehicle tracking in one place, and ability to customize inspections that make use of cloud technology. Also, allows ease of driver data entry, greatly reducing the time frame that management have to spend creating reports and tracking.

Pros

I have found that this software offers everything I need to maintain our vehicles. It offers ease of use, ease of set up and allows for great customization of maintenance and assignment of units.

Cons

None at this point. Cannot pinpoint a con

Review Source

Response from RareStep

February 7, 2020

Thank you for your review of our product. Please do not hesitate to reach out to our support team if you have any questions!

VR

Verified Reviewer  
Director Of Information Technology  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Fleetio best Fleet management software "

June 12, 2019

5.0

The experience was great! Took about 2 weeks to get the deal done. Our questions were answered quickly and in a timely fashion.

Pros

Easy integration into systems we already use. Such as Verizon connect and WEX. Sales Staff was very supportive. Demo covered everything! I highly recommend.

Cons

Pricing per vehicle seems a bit strange but they work with you to make sure that you are only charged for vehicles that are being used. After running the numbers it made more sense to have unlimited users and only pay per active equipment.

Review Source

Response from RareStep

June 27, 2019

Thank you for your review! We greatly appreciate your feedback and are glad you are satisfied with the software and service!

DD

Dan D.  
director of operations  
Utilities  
Used the software for: 2+ years

### "innovative and forward thinking company"

February 14, 2018

5.0

i have everything pertaining to my fleet in one place. the software keeps us on track for maintenance too.I find nothing wrong or lacking from the software as it is today. I always find it interesting when i log in (or get notified via email) and find a new feature or additional value added function.

Pros

I like that we can put gas in our vehicles and update our fleet via a mobile app. I enjoy the service reminder functions and I get a lot of use from the software knowing that i can look at past invoices and see how many miles we were able to drive on a particular tire replacement

Review Source

ML

Morgan L.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Must have for any trucking company"

February 13, 2020

5.0

Pros

Everything. The inspection function is top notch and easily customized per vehicle. The fuel tracking is great and easy to use really helps to determine your cost for operating a asset in seconds

Cons

Nothing. We love it. Use it daily havent had a issue and the support is top notch

Review Source

Response from RareStep

March 3, 2020

Hi Morgan, Thank you so much for taking the time to review our software. We really appreciaite your feedback and are so glad that you are loving Fleetio! Please do not ever hesitate to reach out to our support team with any questions. Thanks again!

PP

Peter P.  
N/A  
Pharmaceuticals  
Used the software for: 2+ years

### "I love Fleetio!"

April 24, 2020

5.0

A great product and excellent customer service at a fair price. What more could you want?

Pros

As an individual user, I find that Fleetio provides just the right balance between advanced features and usability. I have been using Fleetio since it was first released and find it to be indispensable in helping me manage my cars, boat and tractor. Over the years, Fleetio has upgraded its service, but always in a useful and intuitive way. There aren't "useless extras" that clutter the user experience and/or detract from functionality.

Cons

Nothing I can think of. Fleetio delivers exactly what I need.

Review Source

MH

Michael H.  
Operations Manager  
Facilities Services  
Used the software for: 2+ years

### "Simple Software Solution For Your Fleet"

December 4, 2019

5.0

Pros

We rely on all the automation Fleetio provides

Cons

No cons to report. Fleetio does everything we need.

Review Source

Response from RareStep

December 5, 2019

Hey Michael, We appreciate your review so much! It is so great to hear such positive feedback about our software and to hear how you are able to successfully use it to manage your fleet. Please never hesitate to reach out to us if you need anything! Thanks so much!

SR

Steve R.  
Director of Transportation  
Education Management  
Used the software for: 2+ years

### "Fleetion is the Best"

February 27, 2019

5.0

My overall experience with the company and the software has been great!!!

Pros

I love the ease of use and the availability that Fleetio offers. Both the Mobile App and the website have been a great tool for our fleet of buses.

Cons

I am struggling to think of anything that I would perceive as a Con of this company and its software.

Review Source

MS

Matt S.  
Fleet Manager  
  
Used the software for:

### "Raises the bar"

October 28, 2015

5.0

To anyone tired of clunky, old software for fleets that does not work the way other applications work, that is not intuitive at all, that is poorly documented and hard to learn, Fleetio is like a breath of fresh air. Why does our industry settle for software that looks like software from two decades ago? I found and played around with Fleetio while preparing a request for proposals for replacement fleet-management software in 2014. While the product was not developed enough at the time to win our RFP, this is what I wanted to purchase: a modern, online interface that was flexible enough for the Fleetio team to add features (at an impressive pace that continues today). One example: We asked for a simple VIN decoder to help save some keystrokes (year/make/model), and Fleetio instead supplied a fully capable VIN decoder that imports a whole wealth of information into the vehicle record. I continue to use a free Fleetio account for my personally owned vehicles. While that means I am not making use of the advanced features (AVL integration, repair orders, inventory management), I have been watching their progress closely. The Fleetio team takes user input very seriously and actually implements requested features in a workable, consistent manner. A year ago, they had a lot of gaps in features compared to traditional fleet software; those gaps continue to shrink, and Fleetio is now comprehensive enough for most midsize fleet operations (and more than enough for a lot of fleets). The next time I procure a fleet-management-information system, Fleetio will have raised the bar substantially above the traditional leaders in this market, and it would be hard to choose anything from that older generation.

Review Source

CG

Clark G.  
Chief Operating Officer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Product"

August 15, 2019

5.0

Pros

Very robust platform - covers all of our needs - at a fair price.

Cons

Nothing comes to mind.

Review Source

Response from RareStep

August 16, 2019

Hi Clark! We very much appreciate your review and are so glad that Fleetio is working as a solution for the needs of you and your team. Please feel free to reach out to our support team if you have any questions or need assistance. Thank you!

KB

Kestutis B.  
director  
Automotive  
Used the software for: 2+ years

### "Fleetio - Fleet management"

April 14, 2020

5.0

I have been researching Fleetio for many years. There are more and more innovations that contribute to easier management

Pros

If you arrange your transport correctly in Fleetio, transport management becomes extremely simple

Cons

I haven't found it yet. And if there is something bad, support working very quick on it.

Review Source

TR

Tamara R.  
Asset Coordinator  
Construction  
Used the software for: Less than 6 months

### "Everything in the one place"

November 5, 2019

5.0

Despite being on opposite sides of the globe with a day/night time difference, we have found reprresentative very responsive to our emails and requests. Nothing has been too much trouble for him. The help center has lots of useful guides and the "get help" function is great too!

Pros

We love having all of our fleet information in the one place. It's very user friendly and easy to update information on the fly.

Cons

There are a few things we would like to further customize such as the dashboard and inspections. The product development team have been very open to our input and have already implemented some of our suggestions.

Review Source

Response from RareStep

November 20, 2019

Thank you so much for your thoughtful review of our software, Tamara. We really appreciate the feedback and are happy to hear that your Fleetio implementation has been successful!

GM

Gary M.  
EMS Director  
Public Safety  
Used the software for: Less than 6 months

### "Overall, this product is outstanding. My staff have taken to it very naturally. Very intuitive."

June 19, 2017

5.0

Better structure and accountability for our routine maintenance. In the past, vehicles had gone far too long between routine service, and in at least one case, the service was done twice in a very short period of time because our old paper-and-pen system failed us.

Pros

Easy to use, good mobile interface and app. Setup was much simpler than many others I have looked at or tried. This will really help my organization to track and maintain our ambulances and ensure that our equipment is inspected and ready for service. No longer will we wonder if the "Next service due" sticker that the mechanic put in the windshield is based on his schedule or ours. I am notified whenever a truck is due for service based on the schedule that I established. In the past, we had missed oil changes or more-frequent-than-necessary oil changes. That won't happen with Fleetio.

Cons

The one thing I've had difficulty with is modifying a service schedule for a group of vehicles. This does not appear to be very straighforward, but I'm certain that when I contact Fleetio's customer service, they will be able to help me. They've been very helpful in explaining issues to me in the past.

Review Source

VR

Verified Reviewer  
Sales And Operations Manager  
  
Used the software for: 2+ years

### "Wonderful, and it keeps getting better."

February 9, 2018

5.0

Pros

I don't think a week has gone by that this team, Fleetio, doesn't push out a product update or a new feature. Every update or new feature has made things better and created a product that we have truly come to embrace fully.

Review Source

JL

Jared L.  
Asset Management Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Product"

July 22, 2019

5.0

Pros

My organization leverages the inspection feature most of all. We have a large number of vehicles in our fleet and the inspections can really help us keep an eye on all of them.

Cons

Sometimes the software or mobile application can be slow to load. Although this is probably to be expected when there are multiple concurrent users and a few hundred vehicles.

Review Source

Response from RareStep

July 23, 2019

Hi Jared! Thanks so much for your feedback on our software. We are so glad to hear that you are able to leverage Fleetio for inspections on your fleet. Please feel free to reach out to our support team if ever you need assistance with anything! Thank you again for taking the time to leave a review!

RM

Ross M.  
Environmental, H&S and Training Admin  
Government Administration  
Used the software for: 2+ years

### "Intuitive, easy to use. Equipment, operator, mechanic all working together."

July 19, 2017

5.0

Economics

Pros

The service support. Ease of use. Adaptability. Intuitive. Covers the bases. Reports are of great value. Maintenance cost and fuel use are down. Better communications over-all.

Cons

Some repetitive items, like fuel cost, needs to be entered each time a fuel entry is made. We buy in bulk and have our own dispensing pumps. Two locations for diesel, but different vendors with some variation in cost between locations.

Review Source

IP

Ian P.  
Director  
Information Technology and Services  
Used the software for: Less than 6 months

### "Cost Savings"

July 25, 2019

5.0

The reason for using Fleetio was to allow is to bring our fleet management in house and under control rather than paying a third party.

Pros

The software was so easy to set up with the on boarding templates, within 3 hours i had imported all of our vehicles and users. No training has been needed so far.

Cons

To date we have not found and items we do not like about the software

Alternatives considered

[Onfleet](https://www.capterra.com/p/142633/Onfleet/)

Reason for choosing Fleetio

we chose the software as it was fully cloud based, easy to use and great value for money

Review Source

Response from RareStep

July 29, 2019

Hi Ian! Thanks so much for taking the time to leave a review on our software. We are glad to hear that it has been a great experience for you thus far and that you have had no trouble getting started! If you have any questions or concerns, please do not hesitate to contact us at help@fleetio.com. Thanks again!

JB

Joy B.  
Chief Engineer  
  
Used the software for: 2+ years

### "I'm pretty sure that Fleetio is the best maintenance solution out there. Awesome product & support!"

July 26, 2017

5.0

I use this software as a Geotab reseller to demonstrate how much additional functionality can be added to a MyGeotab soution with Fleetio's maintenance integration. This is a great asset from a sales perspective, and it is my preferred recommendation for a maintenance solution. The quality is fantastic, and the business model is easy to explain to a prospective customer.

Pros

Fleetio clearly has a forward-facing view towards software and technology. Their user-friendly interface is no exception to this. I really appreciate that the UI is intuitive, and the relevant information that I need is right at my fingertips for quick retrieval. This paired with the Geotab integration is everything that I need to keep an eye on my fleet from the general to the particular.

Cons

I'm not particularly fond of all the little notification toasts that pop up when I log into my account. They're alright and easy enough to clear, but the fact that I can have three of them come up at once is a tad distracting.

Review Source

RF

Robbie F.  
Head of Fleet  
Automotive  
Used the software for: 1-2 years

### "Great cloud based fleet management software!"

July 28, 2017

4.0

The ability to self manage our fleet via a cloud based, easy to use and integratable platform.

Pros

Easy to use and navigate, up-time is exceptional and support is prompt and helpful. Overall a well rounded internal / self management platform. Great integration options for telematics and other management tools.

Cons

Reporting is a little limited and in-flexible, un-able to schedule selected reports, API documentation is a little behind the releases, upload of documents by API not possible, some times updates / releases are released before documentation is available relating to the changes.

Review Source

AA

Adam A.  
Director of Operations  
Automotive  
Used the software for: Less than 6 months

### "AM31 Review of Fleetio"

July 13, 2022

5.0

Pros

Intuitive interface and ability to customize for non-standard applications.

Cons

Limited offline functionality. With the exception of inspections, at this time Fleetio-Go is only useable with data connectivity which limits it's use in austere work environments.

Review Source

Response from RareStep

July 22, 2022

Thanks for taking the time to leave us a review, Adam! Glad to see you are enjoying Fleetio's customizability. We appreciate your feedback and have passed your note about increasing offline functionality to our Product Management team.

Tim L.  
Owner  
  
Used the software for: Less than 6 months

### "Great customer service and ease of use. The product has replaced a part time fleet manager"

February 27, 2018

5.0

We believe we have replaced a part time fleet manager by using this software. We also believe this software will increase the life of our vehicles and equipment as well as reduce overall maintenance costs. Everyone in our company will know the current condition of our units by funneling all issues and maintenance into one location that is easy to access.

Pros

I like the ease of use. We are implementing the product on about 40 units and the implementation has gone very smoothly and the people have been very helpful.

Review Source

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