# Page 4 | Fleetio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Fleetio the right Fleet Management solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120855/Fleetio/reviews

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Fleetio

4.7 (244)

[View alternatives](https://www.capterra.com/p/120855/Fleetio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 28th, 2026

# Page 4 - Reviews of Fleetio

## Showing most helpful reviews

Showing 76-100 of 244 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Dennis G.  
Systems Analyst  
Consumer Goods  
Used the software for: 6-12 months

### "Fleetio Review"

August 30, 2022

4.0

It has been amazing. We are able to manage our fleet and maintenance with ease. Other costs such as operational cost outputs are of great help to the team.

Pros

It is easy to use. The fleet management tools are superb!

Cons

Could we have a predictive function. For example, predicting the trend of fuel usage or utilization over a period of time?

Review Source

Response from RareStep

September 16, 2022

We appreciate the review, Dennis! It's great to see that Fleetio is helping you manage your fleet with ease. Thanks for the feedback as well! We have passed this on to our product team.

CA

Charlotte A.  
Director  
Government Administration  
Used the software for: 6-12 months

### "Fleetio for our Fleet."

May 20, 2020

5.0

They are so much a part of our team now. Every time we have a question they are right there quickly to help. We have had our own "person" assigned and she has been great at listening, looking for avenues to get us what we need, sometimes we don't know what we need and she helps us get there. Been an awesome experience.

Pros

All the information is in the same place. I love that. No more jumping from place to place to get the information you need. The whole picture of the vehicle is right there. Transition from our custom made system to Fleetio was so easy. The technology now available thru Fleetio will bring us to a new level.

Cons

There is only one item that was not available, but Fleetio is working to try and make that happen. They have communicated with me a lot and asked questions to try and work out a solution. The team work they are showing is amazing. They took my need, they asked questions, and they are researching possible avenues.

Reason for choosing Fleetio

Fleetio was the most user friendly for us, we needed an end user friendly product. Other products proposed would have required us to have an IT professional on staff to help us. We wanted something we could use on our own.

Review Source

Noah D.  
Controller  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Only Fleet Managing Tool You Would Ever Need"

August 8, 2018

5.0

Very Happy, will never look for any other solution.

Pros

We have been working with Fleetio for past 2+ years and have been super happy with their work ethics and their continuous system improvements. As our company expands, it is great to have a system that makes improvements on the daily bases. Fleetio is very efficient, user-friendly, FAST, and modern system. We are primarily using it for trucking & intermodal, but it could be used for any type of fleet: taxi, limo, transit buses, service vehicles (plumbing, HVAC, etc) pretty much anything that has wheels.

Cons

User Iterface, Speed, 3rd party API Integration, constant improvments, too many to choose from

Review Source

CH

Chelsea H.  
System Analyst  
Medical Devices  
Used the software for: 6-12 months

### "A virtual fleet manager for any fleet size! Why aren't you using this already?!?!?!"

December 13, 2018

5.0

As a small business, we were desperate for a system to track, monitor, and automate some of the fleet management tasks that we just aren't staffed to perform. Fleetio has essentially eliminated the need for a dedicated fleet manager, allowing our employees to focus on achieving primary business goals instead of worrying about the fleet. We find Fleetio an invaluable partner in our business and have been so pleased with the product, their team, and features. We can't wait to see what they do next!

Pros

Our favorite aspect of Fleetio is its usability! From the driver's Fleetio Go app to the administrative Fleetio Manage portal, our users have quickly adopted the application and even are happy to try out new features as they are added. The focus that the product team has on the customer and user experience is amazing and very unusual in this space and price point.

Cons

Fleetio has a great customer support team and product feedback team; however, they could improve the user experience during the initial account configuration process. Don't get me wrong - Fleetio may be the most user-friendly system that our company uses, but it does take some time for initial setup (hint: if you have the time - do so during the generous 14 day free trial period.) I do wish there would have been a little bit more effort either as a step-by-step tutorial within the system or a quick call with an associate to make sure the system is set up properly and to function as optimally as designed. Once you're in, their knowledgebase is expansive and tips are made available on all new features - signs of a very well executed product plan!

Review Source

MB

Max B.  
IT Specialist  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Best App to keep track of fleet maintenance"

February 6, 2024

5.0

Overwhelmingly positive. I would recommend it to any company in need of a software like this.

Pros

Simple and straightforward to use. The option to add custom fields where needed is quite useful.

Cons

Not a thing, whenever we had a question - the support team was fast to provide a response.

Review Source

Response from RareStep

February 14, 2024

We appreciate the amazing review, Max! It's good to hear that you are enjoying our customization options, as well as our super support team. Thanks for being a Fleetio customer!

ED

Ercilio D.  
Head of Operations  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Truly built for data driven teams"

January 24, 2020

5.0

We had a serious peoblems with fleet compliance, cost controls, keep assignments up to date, and cost analysis by operatarions, division or customer. With fleetio as are able to manage a remotely deployed fleet of vehicles with ease

Pros

Super powerful reports User granulation is the best in kind Excellent API documentation Ease to export data Integrations

Cons

Mobile app companion Issue tracking as a tickets or integration with a ticketing system. Cost tracking needs a lot of improvements.

Reason for choosing Fleetio

Fleet

Switched from

[Prohire](https://www.capterra.com/p/196234/Prohire/)

Saas, reports, integration

Review Source

Response from RareStep

February 7, 2020

Thank you so much for your review of our product. Please do not hesitate to reach out to our support team if you have any questions!

ED

Elizabeth D.  
Office Administrator  
Consumer Services  
Used the software for: Less than 6 months

### "Fleetio is amazing!!!"

December 8, 2023

5.0

Pros

Fleetio is better than we even expected. Their onboarding team is amazing, very thorough and unlike any other onboard experience I've ever had. Our initial meetings with the sales team were informative and helpful in a way you didn't feel they were pushing the software but really felt like their platform would be helpful for our company. The onboarding schedule is incredibly helpful is taking it step by step so it doesn't feel overwhelming and sets you up for success to get the most out of the software. I highly highly recommend!!

Cons

No cons, we've loved Fleetio, the software and their team from day one.

Review Source

Response from RareStep

December 11, 2023

Thanks for the great review, Elizabeth! It's good to hear that you enjoyed your onboarding experience and that you equally enjoy the product. We appreciate you being a Fleetio customer!

LK

LORI K.  
Insulation Marketing & Executive Assistant  
Construction  
Used the software for: 1-2 years

### "Star Companies, Inc on our experience with Fleetio"

July 26, 2019

5.0

The overall experience has been very positive and I would recommend this software to others who are looking for a way to manage their vehicle fleet. Customer service is helpful and our questions are always answered effectively and in a timely manner. Thank you for making the management of our vehicles so easy!

Pros

This software is easy to navigate and makes it easy to keep track of vehicles ensuring that all are tracked and maintained efficiently.

Cons

There are other levels of the product we'd like to incorporate but everything we look at has a higher cost involved. The program does all we need it to do as we are set up, but we would most likely add a few more levels of service if it didn't cost more every time anything new is added.

Review Source

Response from RareStep

July 29, 2019

Hi Lori! Thank you for leaving a review of our software and your overall experience so far! We are thrilled that you find Fleetio easy to use. Just to clarify, there are no a la carte features within Fleetio. You can access all of the features we offer through the advanced plan which is a set monthly price, only two dollars more than the pro plan. We would be happy to offer you a free trial of the advanced plan. I hope this helps! Please reach out to us at help@fleetio.com with any questions. Thanks again!

Thompson C.  
Fleet Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "This is an amazing product, just what we needed at a price point we could justify"

April 5, 2018

5.0

A far better managed fleet, proactive rather then reactive.

Pros

This product has improved our inspection and safety reporting more than 100%. When the fleet is scattered across the largest and most remote state in the union it is much more important to get good quality reports to track maintenance and safety issues. With customizable inspection reports we can support a widely diverse fleet. Getting field drivers/ operators to do a report when resources are limited is next to impossible. Printer, copier and web access are not a given. When we set up a large spread in a remote location we provide the master mechanic with a smart phone that has the app pre-loaded, he/ she can produce the reports offline and up load when cell or web access is available. The addition of photos is invaluable and improves the quality of the reports. With the new visibility that this reporting has provided we can now track and determine the usable life of an asset as well as keep the equipment in good safe operational condition. This improves our productivity and will more than pay for itself.

Cons

This is a new product but to date we have not had any issues, set up was a breeze given our 700+ fleet size.

Review Source

CV

Curt V.  
Safety and Training Coordinator  
Building Materials  
Used the software for: 2+ years

### "Almost there"

March 13, 2020

4.0

Pros

We like the customization of the DVIR features. Being able to create our own inspections has been great!

Cons

The reporting features could be improved. There's a lot of information in Fleetio. Getting it into a report that fits our needs is a little cumbersome BUT the customer service is fantastic! The Fleetio team has been working with us to try and improve the reporting capabilities.

Switched from

[eMaint CMMS](https://www.capterra.com/p/100468/eMaint-CMMS/)

We switched from eMaint due to customer service. Fleetio is great to work with!

Review Source

Response from RareStep

March 25, 2020

Hi Curt, Thank you so much for taking the time to review our software. We greatly appreciate your feedback and will share it with our product team. Please do not hesitate to reach out to our support team with any questions or support needs. Thank you!

LL

Lisa L.  
Special Projects Manager  
Utilities  
Used the software for: Less than 6 months

### "Superior Customer Service!"

June 11, 2019

5.0

The whole Fleetio team is awesome. From the sales process bringing the Magic! Shout out to the rep! To the training experience with our guy, to the customer service teams that promptly respond to your issues. We couldn't be happier. In fact, our Maintenance team looks for opportunities to share the Fleetio Go App with everyone they see. If you are thinking of changing talk to these folks, they will make sure your experience is epic.

Pros

Fleetio is a very user-friendly application that is completely mobile. Our maintenance team loves that they can go to a parts store and have everything they need at their fingertips to order parts. We love the fact that we can create issues as they happen instead of remembering to call or text the maintenance team and let them know there are issues. The many integration options keep all of our reporting in one easy to review place and allow us to see true dollar spend for each vehicle and our fleet as a whole.

Cons

There are great customization options, but I do believe that adding customization options to the Specs/Engine & Transmission/Wheels & Tires/Fluids, etc areas would be very beneficial. We would like to put the type of oils we use and more in the fluids section. We have been able to create custom fields for these items so we aren't missing the data, we just think the tabs are nice and would like to flesh them out.

Review Source

Response from RareStep

June 27, 2019

Lisa, Your review means so much to us! We are thrilled that your experience has been consistent from the sales process to implementation. We are constantly improving our software and adding new features, so thank you for your feedback! We will be sure to take it into consideration. Thanks again!

EA

Ernest A.  
Fleet Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Makes the day of a Fleet department run more efficient. "

January 22, 2020

5.0

Pros

What I like most about Fleetio's software is it's customization. This means when something either in the industry or internally has changed we can mirror than change easily. With data being used more on decisions than ever before Fleetio continues to be a great tool in that respect.

Cons

Their reporting functions when we first implemented their software was not the best and there are still some gaps today. But I will tell you that they have done a lot for us in the years that we have worked with them. There has also been a lot of of corospance between us and them on "wants" and "needs" over the years and they have always made a conscious effort to meet those demands.

Review Source

Response from RareStep

February 7, 2020

Thank you for your review of our product. Please do not hesitate to reach out to our support team if you have any questions!

CM

Cory M.  
Fleet Administrator  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "New User to Fleetio"

June 12, 2020

5.0

Although we haven't been using Fleetio long enough to prove the value of the program we believe that our down time will be reduced and issues that do come up with our vehicles will be taken care of faster than our previous system allowed. So far, Fleetio has exceeded our requirements. The help sections and the help staff are quite good. The response time to my questions is very rapid.

Pros

We have been using Fleetio for about a month. So far Fleetio has exceeded our requirements. The dash board is laid out in a easy to read and understand manner. Setting up our vehicles and contact list was straightforward. The ability to import data was quite beneficial. One option that I especially liked was being able to enter a VIN and having the software look up vehicle specs.

Cons

As with any new software experience there is a learning curve. The amount of data that Fleetio can produce can seem daunting, BUT the help section makes this task much easier.

Alternatives considered

[Urgent](https://www.capterra.com/p/126727/eMaintenance/)[Whip Around](https://www.capterra.com/p/148935/Whip-Around/)

Reason for choosing Fleetio

eMaintenance appeared to be geared more to fixed assets like generators and HVAC systems. Whip Around was close to Fleetio but their cost was higher. Frankly, the ability to work with the Customer Sales person was what sold me. Valery was quite helpful and has been available to answer questions after we signed our contract.

Review Source

DB

Dan B.  
President  
Automotive  
Used the software for: 2+ years

### "Fleetio"

December 31, 2019

5.0

We are able to keep control of our fuel purchases, as we reconcile with the fuel company on a daily basis. The communication with respect to issues with any truck is fantastic, as everyone including our technician can see any issue posted by a driver.

Pros

The software keeps great records of inspections, fuel records, and inventory control.

Cons

The areas of the software that we use work very well for us. There was some growing pains when we first got in to it, but it runs very well for us now.

Review Source

Response from RareStep

March 25, 2020

Thank you so much for taking the time to review our software. Please do not hesitate to reach out to our support team with any questions or support needs. Thank you!

Ranga P.  
Executive  
Textiles  
Used the software for: 1-2 years

### "The best fleet management software"

October 26, 2019

5.0

It is the best fleet management software ever. No secondary options.

Pros

Fleetio is very easy to use to manage company transport vehicles, delivery vehicles, etc. The dashboard of it shows a summary of the fleets and it is very efficient to use.

Cons

The interface and dashboard of Fleetio could be improved a little bit with user customizable options.

Review Source

Response from RareStep

November 20, 2019

Hi Ranga, Thanks so much for taking the time to review our software. We take product feedback and suggestions very seriously and will be sure to take yours into consideration. Please do not hesitate to reach out to us with any questions. Thank you

HV

Harsha V.  
Application Engineer  
Information Services  
Used the software for: 6-12 months

### "Greatest platform to manage all the assets in a mobile application"

June 5, 2021

4.0

The maintenance and tracking is a great helpful tool. It is a user friendly tool for the given price

Pros

This platform is very easy to understand and has a great ease of use. The management of fuel can be done, the asset library customisation tracking and the management of employee maintenance everything in a single platform helps in a major role.

Cons

As it when the load exceeds the platform freezes and crashes sometimes. The platform crashes suddenly without any pop-up message

Switched from

[Cetaris](https://www.capterra.com/p/161899/Cetaris-Fleet/)[Powerfleet](https://www.capterra.com/p/266387/PowerFleet/)[Titan GPS](https://www.capterra.com/p/152535/Titan-GPS/)

Wanted to check the prices and interface with the features available in other platforms.

Review Source

JF

Jamie F.  
Asset Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Shop Around and Compare"

May 23, 2022

3.0

Pros

Vehicle management, inspections, maintenance reminders

Cons

Renewal reminders, parts & inventory, editing, support

Review Source

Response from RareStep

July 14, 2022

Thanks for leaving us a review, Jamie! It's great to hear that Fleetio is a good fit for your vehicle management and inspections. It looks like you might be having some trouble with your parts and inventory tracking - We'd be happy to walk you through any issues. Please feel free to reach out to us at help@fleetio.com and we will help sort this out!

SR

Scott R.  
Fleet Manager  
Real Estate  
Used the software for: 2+ years

### "A first rate fleet management experience"

January 17, 2019

5.0

Fleetio checks all the boxes. It's simple for the end user. It has great management tools included. I can tailor settings to our organization. And they are always rolling out new features. They have a proactive approach to support, offering webinars and tutorials.

Pros

My favorite thing about Fleetio is that they are always working on improving their product. There always seems to be a new tutorial, or newsletter, or feature for the product. Their pride in producing a quality software experience for the end user is evident in all they do.

Cons

I don't have a "least". In my previous career I purchased many software platforms that failed to deliver, in both what the software should do and in the support of that product. Anyone who has been responsible for transitioning an organization to a new software platform knows how a product that fails to live up to what you have been promised can negatively effect your career. Fleetio delivers.

Review Source

DS

Drew S.  
Project manager  
Marketing and Advertising  
Used the software for: 2+ years

### "Fleetio is Great-e-o. "

September 15, 2021

4.0

Pros

We set this up for our fleet manager a while back and synced up our fuel cards to the software. It gives us the feedback on fuel usage per truck and allows us to enter in maintenance requests along with creating inspection forms for our drivers to complete each day.

Cons

Hard to find a con for this software. There are a ton of features and I don’t think you’ll be dissatisfied with it at all. Great product.

Review Source

Response from RareStep

December 10, 2021

Thank you for this great review, Drew! We are glad to hear that you are enjoying Fleetio's fuel card integration.

JC

Jeannette C.  
Administrative Coordinator, Risk Manager  
Higher Education  
Used the software for: Less than 6 months

### "Excellent Value and Easy to Implement"

August 15, 2023

5.0

Thrilled with the results, customer service, and cost of the product.

Pros

Fleetio was easy to implement and bring operators on board to learn and use the system. The software itself is intuitive and flexible to use for our specific needs. Customer support is the best I have experienced. Quick responses from knowledgeable individuals, always.

Cons

There are too many email notifications, although I do realize they can be controlled through settings.

Reason for choosing Fleetio

Primarily cost and functionality, ease of use.

Review Source

Response from RareStep

August 28, 2023

Thanks for leaving this review, Jeannette! We're happy to hear that you are enjoying our customer support team. For notifications, we give the user the ability to receive as many or as few emails as they would like to receive about their fleet. If you need additional assistance with changing these settings, please connect with us at help@fleetio.com and we'll help you spare your inbox!

TH

Todd H.  
Administrator  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Fleetio is a good product"

December 13, 2016

5.0

1\. We have been using Fleetio for over a year now and the reminders component is our favorite. This internet based program sends emails to whoever needs to be reminded of driver and truck compliance issues. It saves our staff from having to review spreadsheets every week to verify expirations. And we can do it on the fly from anywhere, not just at the office. 2. The budgeting that we can do is great also. We can look at a glance and see how much a truck is costing us. Lemon? Hard driver? MPG? Service hog? You name it. 3. We group our labor to verify accountability and produce bonuses for payroll. 4. We labeled our departments like a truck. The shop is a truck, the facility is a truck, cash sales a truck, the cleaning staff a truck. Anything that has an expense. Now we can go see the cost for each dept. and create our budgets for any given time frame. Fleetio has become a very important part of our operational support.

Pros

Reminders

Cons

Most of this is probably our lack of training so far, but you asked... lol 1. Service entries vs. work orders 2. Assignments and attaching equipment. A lot of running around to reassign or move a driver or swap a trailer etc... Data entry piles up. 3. Inventory is still a bit cumbersome.

Review Source

CL

Chris L.  
Fleet Manager  
Construction  
Used the software for: Less than 6 months

### "Fleet Management Made Simple"

January 21, 2020

5.0

I have been very impressed with how comprehensive this platform is. Cloud Based Service Records - We are able to convert our messy paper records to searchable cloud based files that are accessible from anywhere. With this information at my fingertips, it doesn't matter where I am when the repair shop calls me. I can log into Fleetio, review the vehicle's records and make a informed decision for repairs. I also stand better chance at catching warranty repairs and not spending money when we don't need to. Driver Inspections and Service Reminders - Our area of operations is quite large, and most of our technicians take their trucks home. Because of this, there are trucks and vans that I may not see at our office for months at a time. Having our drivers do paper inspections was a logistical nightmare. With the Driver App, our employees can perform electronic inspections and report vehicle malfunctions which are automatically uploaded to our Fleetio Account. This alone will help us streamline our communications and maintenance scheduling. Adding scheduled service reminders to the equation will also help us be more proactive with our fleet maintenance and save us money on costly repairs down the road.

Pros

Affordability, Ease of Use, Cloud Based, Customer Service, Driver App

Cons

The big thing we are waiting for are push notifications so we can set Inspections and Service reminders for our drivers. There are also some minor usability steps and features that could be improved, but nothing major.

Review Source

Response from RareStep

February 7, 2020

Thank you for your review of our product. Please do not hesitate to reach out to our support team if you have any questions!

LM

Louis M.  
warehouse assistance  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "I have been usuing fleetio & fleetio go."

May 28, 2019

5.0

With fleetio we been able to keep track our vehicle maintenance with more efficient. track vehicle mileage and much more. fleetio save money to our company.

Pros

what I like the most is fleetio go the mobile app. I love because all my employees can do there vehicle inspections from their company phone. that way I can track all vehicle maintenance.

Cons

It is one thing I dont like from fleetio go. but I am pretty sure that they will update that in the future. I really wish that fleetio was like facebook and other apps where you recieve notifications on your phone app. for example on facebook if someone tag you or comment on your facebook it shows up on the app icon that you have 1 2 3 or more notifications on your facebook. it will be really nice if they create that on fleetio go for the vehicle inspections notifications instead sending emails .

Review Source

Rod S.  
Fleet Maintenance Manager  
  
Used the software for: 2+ years

### "Easy to use. Great reporting functions."

March 21, 2018

4.0

Pros

Ease of use. Great customer support. We only use a utilise a small aspect of this software's capabilities but what we do use is great. The GPS functionality is something we would like to introduce at some stage. (Working on it)

Review Source

RM

Rodney M.  
Operations & Business Integration Manager  
Building Materials  
Used the software for: Less than 6 months

### "Excellent Software"

July 15, 2022

5.0

Very responsive.

Pros

Easy to use, quick to implement and simple to navigate.

Cons

Fuel card integration in Australia would be great

Reason for choosing Fleetio

Simplicity of interface, and enabled us to manage our truck fleet and all of our manufacturing assets in one place.

Review Source

Response from RareStep

July 22, 2022

We appreciate the review, Rodney! It is good to hear that you are happy with the simplicity of Fleetio's navigation and interface. We pride ourselves in offering fleet management software that reduces complexity. We have passed along your note about a fuel card integration in Australia to the integrations team. Thank you!

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