# Page 5 | Fleetio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Fleetio the right Fleet Management solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120855/Fleetio/reviews

---

Fleetio

4.7 (244)

[View alternatives](https://www.capterra.com/p/120855/Fleetio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 28th, 2026

# Page 5 - Reviews of Fleetio

## Showing most helpful reviews

Showing 101-125 of 244 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RD

Reza D.  
Managing Director  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Better than sliced bread"

March 14, 2019

5.0

I have a fleet of over 200 bikes. Since 2014 I have been using the software with no issues. I was part of the Fleetio Drive beta team and it was really great that my company was trusted to contribute to developing the addon. Unfortunately, due to my geolocation (Dubai), the feature was not really fitting in with the market conditions here. My favorite is fuel & history management.

Pros

The best feature is the driver history and fuel management, not mention service history parts and etc...

Cons

The mobile app is a bit sluggish. Nonetheless, it is always improving and drivers are really happy with the fact that they can scan their fuel bills and claim them instantly.

Review Source

MS

Michael S.  
Operations Manager  
Environmental Services  
Used the software for: Less than 6 months

### "Fleet Management Shouldn't Be Hard"

February 13, 2020

5.0

It has been amazing. The software is really easy to use, and the support staff is quick to help when you get stuck.

Pros

And Fleetio makes it easy! The setup for our 13 vehicle fleet was very easy and straight forward. Once everything is online and assigned, it works as it should. I created custom SOP's for my team to use the software the way that we see fit, and everyone has had a great time adapting to it's use.

Cons

GPS Integration via Teletrac Navman (and all other GPS integrations that transmit vehicle mileage) could use some additional options for clients. The GPS Pucks in my car base mileage off of GPS location/travel, not from the car directly, so while my team would do a vehicle inspection and note the mileage, if there was a difference between the GPS data and my teams inputted mileage, it wouldn't allow them to.

Switched from

[Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/)

Lack of options. Hard to use user interface due to "lagging".

Review Source

Response from RareStep

March 3, 2020

Thank you so much for your review, Michael! We greatly appreciate your feedback and will communicate it to our product team. Please do not hesitate to reach out to us with any questions. Thank you!

WF

WILLIAM F.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Pretty damn impressed"

August 7, 2019

5.0

I started with the free trial a few years ago and only used it to record maintenance on one truck and one trailer. After expanding I decided to purchase the upgraded product and so far it seems to be very reliable, easy to use and an all in one program that has many more features than I will ever use. (Probably) I love the fact that it integrates with the GPS tracking system I use. Would love to see Fleetio develop their own GPS tracking and ELD capabilities someday.

Pros

All in one product that is easy to use...

Cons

Having a difficult time figuring out how to print maintenance history on each unit. I am sure it is just me not looking in the right spot. Will figure it out.

Reason for choosing Fleetio

The free subscription at the time. Less than 4 units then.

Review Source

Response from RareStep

August 8, 2019

Hey William, Thank you so much for taking the time to review our software! It is great to hear that you find Fleetio so user-friendly and that you decided to continue with our product following your trial period. If there is anything we can do to assist you, please do not hesitate to contact us at help@fleetio.com. Thank you!

LM

Lyle M.  
Technical Operations Manager  
Environmental Services  
Used the software for: 1-2 years

### "Fleetio is an important tool in the service industry"

September 30, 2021

5.0

Saving time and money by automating vehicle tracking.

Pros

Service reminders, the wealth of information tracked at a glance on the dashboard, cost tracking, equipment tracking.

Cons

Vehicle watchers remain after vehicle is reassigned.

Review Source

Response from RareStep

January 10, 2022

Thanks for taking the time to leave us a review, Lyle! We're happy to see that Fleetio has helped you with service reminders and cost tracking, among other items. While vehicle watchers currently have to be manually reassigned, we are always looking for ways to improve the product. We appreciate your feedback on this and have sent this over to the team.

JC

John C.  
Facility and Fleet Manager  
Education Management  
Used the software for: Less than 6 months

### "Excellent value"

February 14, 2020

5.0

This is such a great product that when you sign on for the free trial (without credit card) you can't help but see all the benefits. Even though I am managing a small fleet of RV's, this product allows us to automate our process of reporting issues, fueling up and maintenance,  having information in one place is most important to our non-profit organization. I can call up information quickly that directly impacts our bottom line. The phone app will allow are roadies and road-trippers to instantly document fueling and maintenance. Additionally, instead of waiting until the end of the trip to report items that may need a repair it allows us to document and compile an accurate list in real-time, allowing us to get ahead of ordering parts or scheduling maintenance once the RV's return home. I could continue but you can see that I am sold, so much so that I am looking at your fuel card and maintenance program along with GPS interface. Enormous valve for the cost.   Thank you

Pros

Well thought out, didn't miss anything, this product can effectively manage your fleet while you are in the office or on the road ( phone app) Fuel card Maintenance directory and program GPS integration

Cons

Nothing, every time I open the app I see something else of benefit

Review Source

Response from RareStep

March 3, 2020

Thank you for this awesome feedback, John! We greatly appreciate you taking the time to write us a review, and we are so glad that you are loving Fleetio!

UT

Umair T.  
Mechanical Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Fleetio is unmatched by other companies "

March 19, 2020

5.0

Excellent

Pros

A lot of features are very easy to you. It help me keep track and maintain about 1,800 vehicles in my fleet and also communicate with my whole field teams with ease.

Cons

They are not many Cons about the product just little tweeks that I would personally like done but over the time i have used it and given feedback. They have been consistently updating there systems and making my little things i would like added to there system.

Reason for choosing Fleetio

Client service was unmatched by any other company

Review Source

Response from RareStep

March 25, 2020

Hi Umair, Thank you so much for taking the time to review our software. Please do not hesitate to reach out to our support team with any questions or support needs. Thanks again!

VR

Verified Reviewer  
Head of Business Development (Extraordinaire)  
Internet  
Used the software for: 1-2 years

### "Great Option For a Small Fleet"

November 6, 2019

4.0

Pros

I had used Fleetio years ago when I owned/operated a contracting company with a few trucks on the road. It was great to be able to track and monitor their whereabouts. Fleetio also helped us schedule our day because we had a lot of destination points and being able to plot out a route saved us a ton of time/gas.

Cons

Because I used Fleetio so long ago and there wasn't much competition in their space, it is hard to say there was anything "wrong" with the software. Since our use they have added a few additional features.

Review Source

Response from RareStep

February 7, 2020

Thank you for your review of our product. Please do not hesitate to reach out to our support team if you have any questions.

RK

Richard K.  
President  
Renewables & Environment  
Used the software for: 2+ years

### "Great Program"

March 19, 2019

5.0

Great service, great team of people. We always receive quick responses. The program has gone through a lot of upgrades and additions in the 3-4 years we have used and they have made it truly a simple easy to use software.

Pros

Fleetio is a simple and user friendly. The consistent improvements to the program have turned it into a very robust software. FleetioGo app is also great for operators.

Cons

Not much, it would be nice if we could sort a little more in the issue board. Ideally by labels.

Review Source

DD

Desalegn D.  
Fleet Manager  
  
Used the software for: 6-12 months

### "Fleetio is an excellent fleet management tool, to effectively monitor fuel spare parts and service f"

May 30, 2017

5.0

Pros

We are using fleetio for management of vehicle and generator for international humanitarian organization. The fuel management before we started using fleetio was difficult and misuse of fuel by drivers was very high. Fleetio helped us to effectively monitor the fuel management for vehicles and generators. The software enabled drivers to input their fuel data from their smart phone and the supervisor able to monitor the fuel consumption properly and take appropriate action in the case of abnormal consumption. The service reminder also helps to remind drivers and supervisors when the vehicle is due for service.

Cons

The service reminder is working based on the data imported for fuel and the accuracy in determining the service is not perfect. If the software is coupled with additional hardware that help for GPS vehicle tracker and all information is connected directly to the KM counter, that will make the system super.

Review Source

KS

Keith S.  
Operations Manager  
Construction  
Used the software for: 2+ years

### "Scalability and ease of use!"

April 9, 2018

4.0

Fleet Management power tools for the small company!

Pros

I like that I can grow with this software or use just the basics for a small fleet or vehicle asset tracking. Reminders for services or scheduled maintenance is really easy to set up and the notifications sent to the driver or fleet manager are precise and descriptive. Repair history cost per mile, reports are all valuable to a small company without the support staff to record and monitor for this information. The mobile app is powerful and not removed down.

Cons

Not much to complain about. The forecast service reminders can sometimes trigger premature service notifications.

Review Source

Amer A.  
General Manager  
Utilities  
Used the software for: Less than 6 months

### "Efficient and effective."

December 24, 2018

5.0

Fleetio is instrumental to us; moving away from a tangible documentation cycle process has been difficult, but the extensive API allows us to integrate our current system with fleetio as to ease the later planned transition. The wealth features provided by fleetio forces us to be better at our jobs. There is no longer an excuse to postpone an inspection or delay a work order. Everything is at our fingertips. The regular updates and new features in Fleetio only reflect their aim at truly being a Click-Solution for your fleet. Highly recommended.

Pros

\* Extensive API \* Regular Updates \* Extremely Fast Customer Support \* Intuitive UX

Cons

\* Additional Language Support \* Do to the wealth of features, it could be difficult at first to get things done correctly. However, once acquainted with the system, it's a breeze.

Review Source

KB

Kirk B.  
BI Specialist  
Farming  
Used the software for: Less than 6 months

### "Fleetio checked all of our company needs"

February 26, 2020

5.0

Fleetio will help track our expenses to ultimately provide a cost per mile which is a must have regardless of fleet size. Safety has increased as a results of inspections, recalls and issues being addressed.

Pros

Coming from spreadsheet/ paper records, ease of use was a must have for us. Both the web and app platforms are very simple to use and very easy customize.

Cons

Depending on your need Fleetio integrates with 3rd party telematics, however there is no map of current location for all assets. We still need to maintain our telematics provider and systems to account for it.

Alternatives considered

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)[Razor Tracking](https://www.capterra.com/p/181875/Razor-Tracking/)[OneView](https://www.capterra.com/p/153480/OneView/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Review Source

Response from RareStep

March 3, 2020

Hi Kirk, Thank you for your feedback. We greatly appreciate you taking the time to write us a review! Please do not hesitate to reach out to our support team with any questions. Thank you

JL

Jonathan L.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Great Functionality - Easy to Work With Team"

February 6, 2020

5.0

Overall, great product and great sales & service team. I would recommend to anyone trying to find an all-encompassing fleet management software.

Pros

The Fleetio Team was very helpful when I wanted to use their product. My company is utilizing the platform for a very new concept, and the sales and service team at Fleetio listened to our product needs, and worked around our new start-up complications to ensure maximum effectiveness at launch.

Cons

Product is a little pricey if you don't want to utilize all the features. It's a very nice, comprehensive fleet management software; however, my organization only uses about 20% of the features, but still have to pay for the items we do not need. I would like to see future pricing plans which offer solutions for our fleet size (500-600) but do only require payment on the features used.

Review Source

Response from RareStep

February 12, 2020

Hi Jonathan, Thank you for taking the time to review our software. We will most certainly take your feedback into consideration. In the meantime, please do not hesitate to reach out to us with any questions or support needs. Thank you!

VM

Vincent M.  
Oeprations Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great Product"

January 6, 2020

5.0

Automated maintenance and reminders, fuel tracking, vehicle tracking in one place, and ability to customize inspections that make use of cloud technology. Also, allows ease of driver data entry, greatly reducing the time frame that management have to spend creating reports and tracking.

Pros

I have found that this software offers everything I need to maintain our vehicles. It offers ease of use, ease of set up and allows for great customization of maintenance and assignment of units.

Cons

None at this point. Cannot pinpoint a con

Review Source

Response from RareStep

February 7, 2020

Thank you for your review of our product. Please do not hesitate to reach out to our support team if you have any questions!

VR

Verified Reviewer  
Director Of Information Technology  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Fleetio best Fleet management software "

June 12, 2019

5.0

The experience was great! Took about 2 weeks to get the deal done. Our questions were answered quickly and in a timely fashion.

Pros

Easy integration into systems we already use. Such as Verizon connect and WEX. Sales Staff was very supportive. Demo covered everything! I highly recommend.

Cons

Pricing per vehicle seems a bit strange but they work with you to make sure that you are only charged for vehicles that are being used. After running the numbers it made more sense to have unlimited users and only pay per active equipment.

Review Source

Response from RareStep

June 27, 2019

Thank you for your review! We greatly appreciate your feedback and are glad you are satisfied with the software and service!

DD

Dan D.  
director of operations  
Utilities  
Used the software for: 2+ years

### "innovative and forward thinking company"

February 14, 2018

5.0

i have everything pertaining to my fleet in one place. the software keeps us on track for maintenance too.I find nothing wrong or lacking from the software as it is today. I always find it interesting when i log in (or get notified via email) and find a new feature or additional value added function.

Pros

I like that we can put gas in our vehicles and update our fleet via a mobile app. I enjoy the service reminder functions and I get a lot of use from the software knowing that i can look at past invoices and see how many miles we were able to drive on a particular tire replacement

Review Source

ML

Morgan L.  
Owner  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Must have for any trucking company"

February 13, 2020

5.0

Pros

Everything. The inspection function is top notch and easily customized per vehicle. The fuel tracking is great and easy to use really helps to determine your cost for operating a asset in seconds

Cons

Nothing. We love it. Use it daily havent had a issue and the support is top notch

Review Source

Response from RareStep

March 3, 2020

Hi Morgan, Thank you so much for taking the time to review our software. We really appreciaite your feedback and are so glad that you are loving Fleetio! Please do not ever hesitate to reach out to our support team with any questions. Thanks again!

PP

Peter P.  
N/A  
Pharmaceuticals  
Used the software for: 2+ years

### "I love Fleetio!"

April 24, 2020

5.0

A great product and excellent customer service at a fair price. What more could you want?

Pros

As an individual user, I find that Fleetio provides just the right balance between advanced features and usability. I have been using Fleetio since it was first released and find it to be indispensable in helping me manage my cars, boat and tractor. Over the years, Fleetio has upgraded its service, but always in a useful and intuitive way. There aren't "useless extras" that clutter the user experience and/or detract from functionality.

Cons

Nothing I can think of. Fleetio delivers exactly what I need.

Review Source

MH

Michael H.  
Operations Manager  
Facilities Services  
Used the software for: 2+ years

### "Simple Software Solution For Your Fleet"

December 4, 2019

5.0

Pros

We rely on all the automation Fleetio provides

Cons

No cons to report. Fleetio does everything we need.

Review Source

Response from RareStep

December 5, 2019

Hey Michael, We appreciate your review so much! It is so great to hear such positive feedback about our software and to hear how you are able to successfully use it to manage your fleet. Please never hesitate to reach out to us if you need anything! Thanks so much!

SR

Steve R.  
Director of Transportation  
Education Management  
Used the software for: 2+ years

### "Fleetion is the Best"

February 27, 2019

5.0

My overall experience with the company and the software has been great!!!

Pros

I love the ease of use and the availability that Fleetio offers. Both the Mobile App and the website have been a great tool for our fleet of buses.

Cons

I am struggling to think of anything that I would perceive as a Con of this company and its software.

Review Source

MS

Matt S.  
Fleet Manager  
  
Used the software for:

### "Raises the bar"

October 28, 2015

5.0

To anyone tired of clunky, old software for fleets that does not work the way other applications work, that is not intuitive at all, that is poorly documented and hard to learn, Fleetio is like a breath of fresh air. Why does our industry settle for software that looks like software from two decades ago? I found and played around with Fleetio while preparing a request for proposals for replacement fleet-management software in 2014. While the product was not developed enough at the time to win our RFP, this is what I wanted to purchase: a modern, online interface that was flexible enough for the Fleetio team to add features (at an impressive pace that continues today). One example: We asked for a simple VIN decoder to help save some keystrokes (year/make/model), and Fleetio instead supplied a fully capable VIN decoder that imports a whole wealth of information into the vehicle record. I continue to use a free Fleetio account for my personally owned vehicles. While that means I am not making use of the advanced features (AVL integration, repair orders, inventory management), I have been watching their progress closely. The Fleetio team takes user input very seriously and actually implements requested features in a workable, consistent manner. A year ago, they had a lot of gaps in features compared to traditional fleet software; those gaps continue to shrink, and Fleetio is now comprehensive enough for most midsize fleet operations (and more than enough for a lot of fleets). The next time I procure a fleet-management-information system, Fleetio will have raised the bar substantially above the traditional leaders in this market, and it would be hard to choose anything from that older generation.

Review Source

CG

Clark G.  
Chief Operating Officer  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great Product"

August 15, 2019

5.0

Pros

Very robust platform - covers all of our needs - at a fair price.

Cons

Nothing comes to mind.

Review Source

Response from RareStep

August 16, 2019

Hi Clark! We very much appreciate your review and are so glad that Fleetio is working as a solution for the needs of you and your team. Please feel free to reach out to our support team if you have any questions or need assistance. Thank you!

KB

Kestutis B.  
director  
Automotive  
Used the software for: 2+ years

### "Fleetio - Fleet management"

April 14, 2020

5.0

I have been researching Fleetio for many years. There are more and more innovations that contribute to easier management

Pros

If you arrange your transport correctly in Fleetio, transport management becomes extremely simple

Cons

I haven't found it yet. And if there is something bad, support working very quick on it.

Review Source

TR

Tamara R.  
Asset Coordinator  
Construction  
Used the software for: Less than 6 months

### "Everything in the one place"

November 5, 2019

5.0

Despite being on opposite sides of the globe with a day/night time difference, we have found reprresentative very responsive to our emails and requests. Nothing has been too much trouble for him. The help center has lots of useful guides and the "get help" function is great too!

Pros

We love having all of our fleet information in the one place. It's very user friendly and easy to update information on the fly.

Cons

There are a few things we would like to further customize such as the dashboard and inspections. The product development team have been very open to our input and have already implemented some of our suggestions.

Review Source

Response from RareStep

November 20, 2019

Thank you so much for your thoughtful review of our software, Tamara. We really appreciate the feedback and are happy to hear that your Fleetio implementation has been successful!

GM

Gary M.  
EMS Director  
Public Safety  
Used the software for: Less than 6 months

### "Overall, this product is outstanding. My staff have taken to it very naturally. Very intuitive."

June 19, 2017

5.0

Better structure and accountability for our routine maintenance. In the past, vehicles had gone far too long between routine service, and in at least one case, the service was done twice in a very short period of time because our old paper-and-pen system failed us.

Pros

Easy to use, good mobile interface and app. Setup was much simpler than many others I have looked at or tried. This will really help my organization to track and maintain our ambulances and ensure that our equipment is inspected and ready for service. No longer will we wonder if the "Next service due" sticker that the mechanic put in the windshield is based on his schedule or ours. I am notified whenever a truck is due for service based on the schedule that I established. In the past, we had missed oil changes or more-frequent-than-necessary oil changes. That won't happen with Fleetio.

Cons

The one thing I've had difficulty with is modifying a service schedule for a group of vehicles. This does not appear to be very straighforward, but I'm certain that when I contact Fleetio's customer service, they will be able to help me. They've been very helpful in explaining issues to me in the past.

Review Source

Similar Products

Featured

## Related categories

[Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[Work Order](https://www.capterra.com/work-order-software/)[Fleet Maintenance](https://www.capterra.com/fleet-maintenance-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.