# Page 5 | Fleetio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Fleetio the right Fleet Maintenance solution for you? Explore 211 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/120855/Fleetio/reviews

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Fleetio

4.7 (211)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 25th, 2026

# Page 5 - Reviews of Fleetio

## Showing most helpful reviews

Showing 101-125 of 211 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Kyle H.  
Asst Field Coordinator  
Construction  
Used the software for: 1-2 years

### "Key Tool for Fleet Management "

August 9, 2022

4.0

Pros

Good product that keeps our team informed about what needs to happen and when with our fleet of 40+ vehicles. Drivers like being able to see where they can have their vehicles serviced.

Cons

Certain features have some bugs but nothing that cannot be worked around or fixed.

Review Source

Response from RareStep

August 15, 2022

Thanks for the review, Kyle! We are happy that your drivers enjoy our Maintenance Shop Integration. Thank you also for the feedback. Fleetio is consistently updating the software to remove any minor bugs that may come up from time to time. We look forward to continuing to help your fleet collaborate on a work site or in the office!

JS

Jason S.  
Travel Officer  
Education Management  
Used the software for: 2+ years

### "Finding Fleetio was the best thing we could have done for our fleet management!"

January 24, 2018

5.0

Easy to use and converted us from spreadsheets of data into one easy to use system.

Pros

It's so easy to use and set up. Ticks every box for a very competitive price! We use it to make fleet decisions and the data is so easy to interpret.

Cons

Using for EV fleets isn't ideal but can be worked around by creating new fields. Could do with an average miles per Kw conversion.

Review Source

RC

Roberto C.  
Owner  
  
Used the software for: Less than 6 months

### "The best software for manage a car fleet"

June 29, 2018

5.0

You can control your fleet and your drivers more easily

Pros

\- Complete management of the car fleet - App to be installed on your smartphone well connected to the information system on the web - Excellent system for inspecting vehicles through the app, by drivers or technicians, with the possibility of attaching photographs - Fully configurable with different access policies and authorizations, for owners, drivers, technicians, administrators - Excellent deadline system based on mileage and / or time - Integration with Fleetio Drive, a good system for monitoring drivers' driving style

Cons

Missing a simple system to track the damage status of the vehicle. This way the the drivers on a roster could check if there is a new damage when starting the shift There are no other languages then English. My need is to have Italian but I think other European companies will have the same need. Drivers do not always know English and this means they will have a little more difficulty learning how to use the app

Review Source

DP

Dennus P.  
Captain  
  
Used the software for: 6-12 months

### "It has been very user friendly, support has been excellent, I feel like my feedback gets used"

July 21, 2017

5.0

Pros

It is very user friendly. I was able to set it up from scratch with relative ease. Inspections have made reporting and tracking issues much easier. As well as tracking scheduled maintenance

Cons

my biggest issue with my use case is that I have drivers / managers who rely too heavily on the app and don't use the full functionality of the desktop. Other than that I've had issues with drivers inputting the wrong mileage, then the next driver is forced to input another wrong odometer reading. I've also had people leave off an hour meter reading on a service entry that has an hour based service reminder. This causes some weird issues with reminders

Review Source

SD

Steven D.  
Senior Driver  
Newspapers  
Used the software for: 2+ years

### "Great software to keep track of all the information I need for my fleet in one easy to use location."

July 26, 2017

5.0

Up to date information on my fleet.

Pros

Everything is easy to find and easy to use. The value of everything I can manage is more than worth the cost.

Cons

I can't use my fleet fuel cards or the gps I have installed in my vehicles. I would love if Fleetio would be able to get access to link Voyager fuel cards and US Fleet Tracking devices.

Review Source

MF

Martin F.  
Director  
Mining & Metals  
Used the software for: 6-12 months

### "Quality Product"

May 20, 2020

5.0

Are able to manage the fleet out of the office everywhere we go. We can really determine the cost of each vehicle in the fleet and know when to replace it

Pros

Value for Money. Easy to use. Very good functionality. Good Reporting and great management tool for a company with filed mechanics

Cons

Being based in South Africa the system is slow from time to time. This is mostly related to the internet connection between SA and the data center where the servers are hosted

Review Source

JM

Jerry M.  
  
  
Used the software for:

### "Why Fleetio has made our equipment maintenance worry free!"

January 30, 2017

5.0

For years the City of Troy had a great maintenance staff but we were behind the times with documentation and timely services being performed. Since switching to Fleetio we have noticed an incredible difference with equipment being serviced on schedule. The reason is simple, I get an email from Fleetio when a piece of equipment is nearing or overdue for service. This software takes all of the worries out of fleet maintenance. I can also easily transition through the Fleetio website to find any information on any vehicle anytime without digging through piles of paperwork in a file cabinet. I can pull up a vehicle's record and see any invoice with repairs and cost with one click of the mouse. I am not a computer Guru by any means, but I find the Fleetio website very user-friendly. I only had to fumble through the site a few times before I found myself easily searching and finding the information I was looking for. I'm always skeptical when I see 5-star reviews about anything, and I am not someone who sugar coats reality. If I found this software to be useless, cumbersome, or not worth the money, my review would reflect that. This program takes the worry out of managing a fleet of vehicles. I cannot rate customer support because I have not had to call or use them for any reason. The program and site have always been accurate and working correctly. To summarize I would highly recommend this program to anyone who has a fleet of vehicles they are responsible for maintaining.

Review Source

ST

Serge T.  
CEO  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "One of the best around"

May 4, 2020

5.0

Fleetio helps keep track of maintenance for our fleet. It does not have everything we wanted, but the customer service and benefits in other areas were enough for us to give them a shot.

Pros

Very easy to create work orders and add on service tasks. Good customer service. Easy to customize Forms and service programs.

Cons

Inability to link parts with service tasks (this is elementary stuff). Inability to send reminders and notifications to SMS. Inability to scan barcodes with a scanner off of a tablet or computer.

Alternatives considered

[Motive](https://www.capterra.com/p/138669/Motive/)[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[Geotab](https://www.capterra.com/p/18289/MyGeotab/)

Reason for choosing Fleetio

Ease of use for preventative maintenance. I could clearly see what needed to be done and when.

Review Source

BB

Bert B.  
Partner  
Construction  
Used the software for: 2+ years

### "Best of the Best"

January 28, 2017

5.0

We have been using Fleetio for almost 3 years now. I'm not sure what we would do without it at this point. Fleetio has allowed us to streamline our maintenance issues and decrease our cost across the board. Their customer service representatives are the best that I have ever dealt with.

Pros

#1 in customer service and adapting their great software to your needs.

Review Source

AM

Andrew M.  
Logistics Specialist  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Review"

September 26, 2019

4.0

its been great, if we need help they are there, if we have an issue they have been there

Pros

The east of use, we've uploaded all the data we can for each truck in our fleet. Once you get passed that its simple to operate and view everything. Entering the data isnt hard just time consuming. We are piloting the software in one of our plants and looking to expand it soon. Everything we've needed to maintain those trucks is easy and quick to grab.

Cons

As of right now I do not have anything to complain about, everyone has been very helpful. When every we expand into our other markets there may be a couple but for now no complaints

Review Source

Response from RareStep

November 20, 2019

Hi Andrew, Thanks so much for your positive review of our software. We are glad to hear that things are going well. Please do not hesitate to reach out to us with any questions. Thank you

JH

Jenny H.  
Executive assistant  
Consumer Services  
Used the software for: 6-12 months

### "Great for managing your Fleet"

January 23, 2019

4.0

Overall, this is the best program by far in helping manage our fleet and keep track of maintenance and repairs.

Pros

Best option for managing vehicle issues within our fleet along with tracking vehicles maintenance. Using Fleetio to enter in the issues and requests has helped with resolving them quicker and provides a record on vehicles in one place. Able to print off information entered easily and track spending making us more efficient!

Cons

It does take some time getting the info entered you need to get started if you have a lot of vehicles. Team members can also turn off the app. It does drain the battery.

Review Source

TC

Tiffany C.  
Program Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "New User - Nonprofit that gift free cars to single moms"

March 11, 2021

5.0

In addition to the demo, the rep was patient and provided a lot of helpful information. The Admin Assistant also had to reach out to discuss a billing issue while we were still in our trial and the matter was addressed very quickly. It was very easy for us to get set up on the system, and the help section is very well stocked with training and helpful articles.

Pros

It is user-friendly, customizable, and very reasonably priced.

Cons

We have only been using the system for less than a month, and I do not have any cons at this point.

Alternatives considered

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

Reason for choosing Fleetio

It offered the basic features we needed in a user-friendly format for the best price.

Review Source

CP

Colleen P.  
  
Construction  
Used the software for: 2+ years

### "Excellent Product"

January 26, 2017

5.0

Fleetio has exponentially helped to streamline our company driver & vehicle tracking. The interface is very user friendly, & their team continually beta tests & adds new & improved features to meet everyone's needs. Definitely worth the seemingly minimal investment.

Pros

Very user friendly & customizable.

Cons

Needs ad hoc reporting.

Review Source

JL

Janis L.  
Intern  
Utilities  
Used the software for: 1-2 years

### "Fleetio Website"

April 17, 2019

4.0

I love that you can connect together website to this one and has and APP attracted.

Pros

Many different features. Easy to use and great customer service if you have any difficulty.

Cons

Very low to load and whole website freezes often.

Review Source

MW

Marcellous W.  
Environmental, Health & Safety Manager  
Construction  
Used the software for: 1-2 years

### "Fleet Review"

November 5, 2020

4.0

Not too bad but the navigation could be better.

Pros

Ability to track vehicles in the fleet for the company.

Cons

The price per vehicle added to the software is a little expensive.

Reason for choosing Fleetio

Ways to keep track of everything in the fleet.

Review Source

PP

Pete P.  
President  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Keeps track of what you need."

December 9, 2016

5.0

Mobile compatible, and easy to use. Works well with multi-user. It's like having a tinder account for your fleet!

Pros

Multiplayer . Mobile. Keeps reminders. Webinars.

Cons

We haven't set up where the manager is tracking what was done daily. Could use some advance help.

Review Source

rN

rebecca N.  
sales  
  
Used the software for: 2+ years

### "BEST TRUCK TRACKING SITE ONLINE AND MOBILE SYSTEM"

March 20, 2018

5.0

Pros

The accuracy of time and date. Everything stays on it, nothing expires; so when you go to look for something it will always be there.

Cons

Nothing is really bad about the site except the amount of steps to complete the set up but other than that nothing.

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Accounting  
Used the software for: 1-2 years

### "Helped us with what we needed"

April 3, 2019

4.0

Pros

I loved that we now had information for all company vehicles in one place and we could customize reminders to our field employees.

Cons

There was nothing I can think of that I did not like.

Review Source

AW

Alex W.  
Supervisor  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Just implemented"

March 27, 2020

5.0

We have just brought the program up and will go live on the first of April. So far it has been a relatively easy and smooth transition with building all the reminders, setting up the vehicle fleet, and building the inspection process. We are extremely excited to see how much paper we can reduce and increase the efficiencies of keeping our fleet in tip top shape.

Pros

The program is easy to use, was quick to implement, and very little training needed

Cons

We haven't used the system long enough to have identified any cons.

Review Source

Ramiro S.  
It Software Specialist  
Food Production  
Used the software for: Less than 6 months

### "Works great! Seamless integration "

March 6, 2019

5.0

Pros

The ease and use of the software implementation towards the staff they took it well and have used it fairly easy.

Cons

It did not support the company that we use our fuel cards with. But put in a request to integrate it with their system.

Review Source

JG

Jeff G.  
Fleet Manager  
Renewables & Environment  
Used the software for: Less than 6 months

### "Rainbow Tree Company"

January 4, 2021

5.0

From first visit to purchase, Fleetio is second to none. Everyone is so helpful. Great experience!

Pros

Ease of use, Electronic daily inspections, network of repair/maintenance shops, work orders, small equipment module etc.

Cons

It is expensive but there is so much value that we are getting to keep track of more that 300 pieces of equipment all over the country.

Reason for choosing Fleetio

From working directly with my fuel card and GPS system to electronic daily inspections. Fleetio has it all!

Review Source

AK

Aaron K.  
Fleet Manager  
  
Used the software for: 1-2 years

### "Easily organize and manage a fleet with this software. All info is in one place!"

January 9, 2018

5.0

Pros

Integration options for automatic updating of odometers and hour meters. Makes keeping track of maintenance a breeze

Cons

The work order formatting needs a lot of work. It should be easier to read and should have many more options for customers, like myself, who do in-house maintenance and repair.

Review Source

JA

Jason A.  
Fleet operations  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Overall a great product!"

December 12, 2019

5.0

Pros

Ease of use!! Once setup, it has a very easy to use interface for drivers, mechanics, parts personnel, and administration to run reports.

Cons

Working through some very small hick-ups. (some can be considered operator error) I would like to see a way to bill out shop supplies from inventory to a holding account of sorts, and then add shop supplies automatically to every work order made. weather it be as a % based on overall invoice, Or a standard rate.

Reason for choosing Fleetio

Most overall costs, and flexibility

Review Source

Response from RareStep

February 7, 2020

Thank you for your review of our product. Please do not hesitate to reach out to our support team if you have any questions!

EG

Erin G.  
Field Operations Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Using Fleetio for nonprofit disaster response fleet"

July 23, 2019

5.0

Very good! The customer support has been incredible. The Fleetio team really took the time to understand our fleet management needs and went through a few hoops to help us get buy-in from our users. This has been a huge help for our organization and alleviated a lot of stress in my role when it comes to managing our vehicles.

Pros

I like that this software is available on the web to many different users. I also like that user management is easily controllable by the administrator.

Cons

The dashboard has a lot going on and is more than we need. It can be a little difficult to navigate. I would prefer that buttons on the left hand side be featured in the dashboard so it's more easy to navigate.

Review Source

Response from RareStep

July 25, 2019

Hi Erin, Thank you for taking the time to leave us a positive review and send us feedback. You have been a pleasure to work with, and we are so excited that our software is helping increase efficiency at Habitat for Humanity. We always love to hear that our software is able to assist people who are working to support such a great cause. Thank you again! Please reach out to us with any questions.

SR

Savannah R.  
Program Administrative Assistant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Review"

September 17, 2019

4.0

Over all it is helping organize our 31 vehicles and making sure that maintenance is done in a timely matter, that is what we were mainly focused on

Pros

I like that it looks new and updated with its features compared to other sites. I aslo like that it sends reminders but wish it sent them automactically instead of you have to click "send reminder"

Cons

wish it sent them automatically instead of you have to click "send reminder"

Review Source

Response from RareStep

November 20, 2019

Hi Savannah, We appreciate the positive review as well as your feedback. Our product team takes customer feedback and suggestions very seriously, so I will be sure to pass this information along. Thank you!

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