# Impartner PRM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Impartner PRM Software - reviews, pricing plans, popular comparisons to other Affiliate products and more.

Source: https://www.capterra.com/p/120914/Impartner-PRM/pricing

---

# 

 Impartner PRM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Impartner PRM

## What is Impartner PRM?

As the #1 B2B partner management solution in the industry, Impartner solutions fully support your entire partner ecosystem including referral management and affiliate or reseller needs - all from one convenient place. Impartner's Referral Partner Management solution brings structure to managing and rewarding referral partners, offering a predictable flow of high-quality leads and a simple payment processing solution that provides a single source of truth for managing referral payments.

## What is Impartner PRM used for?

[Partner Management](https://www.capterra.com/partner-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Portal](https://www.capterra.com/portal-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

Starting price

$2000

Per Feature, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Impartner PRM

4.4 (27)

VS.

[4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting Price

$2000

Per Feature, Per Month

Starting Price

$14

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (27)

Ease Of Use

4.1 (6,513)

Value For Money

4.3 (19)

Value For Money

4.3 (5,377)

Customer Service

4.7 (27)

Customer Service

4.1 (5,256)

## Impartner PRM alternatives

[4.4 (18,765)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

[4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$61.00

Per User, Per Month

Highest Rated

[4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/)

Starting price

$25.00

Per User, Per Month

[4.1 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/)

Starting price

$65.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Partner Portal

4.7 (20)

100.00% of 20 reviewers that rated this feature as important or highly important

Web-based portal that helps distributors, partners and other service providers access marketing and sales content

Content Management

4.6 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

CRM

4.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access Controls/Permissions

4.0 (7)

71.43% of 7 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Reporting/Analytics

4.3 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Security

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Impartner PRM 81 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Track an affiliate partner's promotion of a product or service and any associated sales

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Analyze and track performance of channels

Manage various distribution channels, build relations with channel partners, and track their performance

Provides a channel for team members to share media files, communicate, and work together

Tracking, calculating, and paying commissions and earnings to employees

Track and manage adherence to policies for any service, product, process, or supplier

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Defines specific deal parameters to negotiate and secure deals

Managing salespeople/distributors who sell products for direct sales companies

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Online portal where employees can access and track their own information

Tracks metrics that provide insight into how a user interacts with any interface or product

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Manage allocation and performance of financial assets

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Manage the process of planning and scheduling meetings, including agenda creation

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track all opportunities for potential sales and convert them into recurring revenue

Manage channel partners through a portal where they can access all product information

Web-based portal that helps distributors, partners and other service providers access marketing and sales content

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Reporting on how each user, task or process has advanced since its initiation

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Strategize and implement rewards for returning customers, employees and other members

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Market event via social media tools

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Interact with data visualization elements, such as charts and graphs, to drill down into data

Create, design and manage workflows for repetitive tasks

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Features

4.2 (27)

4.2

Based on 27 reviews

## Pricing

Value for money

4.3 (19)

Free Trial

Basic

$2,000

Per Feature,Per Month

Value for money

4.3 (19)

4.3

Based on 19 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Oracle CRM On Demand](https://www.capterra.com/p/119990/CRM-On-Demand-Marketing/)[

Salesforce CPQ & Billing](https://www.capterra.com/p/120111/SteelBrick-CPQ/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (27)

4.7

Based on 27 reviews

## User reviews

Overall rating

4.4

Based on 27 reviews

Filter by rating

5(15)

4(9)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

SF

Sun F.

Partner Operations Manager

Computer Software

### "Outstanding support from Impartner!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 2, 2023

Pros

Our project manager \[sensitive content hidden\] is extremely professional and always very responsive.

Cons

Would like to see more enhanced dashboards/ analytics for partner certifications.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RN

Riley N.

National Channel Manager

Internet

### "Have loved Impartner from the start! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2023

Pros

The team I've worked with has been absolutely amazing. From the initial interaction, to implementation, to trouble shooting. Everyone has been a pleasure to work with.

Cons

It's definitely on the pricier side compared to some other solutions we looked at - BUT you definitely get what you pay for. We wanted a PRM that we could grow into as a company. Start basic, but expand. and that's exactly what Impartner has allowed us to do

Switched from

[Mindmatrix](https://www.capterra.com/p/126063/Mindmatrix/)

The UX/UI wasn't great and it had limited functionality.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Emily M.

Global Channel Operations Manager

Computer Software

### "Impartner helps differentiate and elevate our partner program "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 28, 2023

I enjoy Impartner's PRM. Coming from a former software company, where there was little interest or buy-in to invest in a 3rd party PRM, I've been really please at the experience of using it to manage a global network of partners. Instead of being bogged down and wishing all the time that we had a tool to make the work easier - we have it, and it's actually enjoyable solving problems, building new workflows and making new connections that allow are team and our partners to move faster and focus on the customer.

Pros

I primarily love that it really is a centralized, self-service, go at your own pace type of portal. It allows our partners to request product licenses, submit leads, add/edit/delete users, manage training, and access important information like marketing assets, pitch decks, collateral and sales plays.

Cons

I dislike the limitations around reporting, e.g. reporting on number of page visits. I wish certain enhancements like navigation pop ups and chimes for new notifications would get released. I dislike how buggy CRM sync can be at times.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Product Manager

Computer & Network Security

### "Cool tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 28, 2023

Pros

Ease of use, and the support of the implementation engineers

Cons

i miss the flexibilty to customize the look and feel, some more options on the layout would be appreciated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HC

Holly C.

Channel Marketing Manager

Computer Software

### "Impartner has met our needs - We hope it will elevate our partner program"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 27, 2023

Pros

Impartner has all the features we need to elevate our Channel Partner program. They are simple and adaptable to what we need. It integrates seamlessly with our CRM. We've only just launched but predict that Impartner will allow us to have more clarity around our partner pipeline and forecasting. Clint was great at walking us through our implementation.

Cons

I believe the back-end user interface could be more intuitive. I find the CMS editor especially tricky. Sometimes it can be slow to load and buggy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Michael W.

Program Director

Information Technology and Services

### "Impartner PRM for Channel Partner SUCCESS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 27, 2023

Very positive. From initial engagement with the ever patient and considerate \[sensitive content hidden\] through to the implement roll-out with Clint Young / it was very good. Client was great at rolling with our punches, but keep it structured and communicated in a very easy to understand manner.

Pros

Ease of use and set up. Love the customisation capability - though need to ensure I am up to speed on educating myself.

Cons

Nothing, as we are early days into this.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing Impartner PRM

We could make many tweaks and modifications in functionality internally. It was well priced. It appeared (and is) easy to use and the capability seems endless. In dealing with Clint on the implementation - this gave us a good insight on what we can expect going forward in terms of knowledgeable assistance with new modules and roll-out of this...This gives us a greater feeling of confidence.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RN

Ray N.

Senior Project Manager

Information Technology and Services

### "Smooth implementation of strong PRM, integrated with Salesforce"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 14, 2023

It was a clear implementation project with proper support. Pragmatism ruled over trying to put all features in.

Pros

We started with onboarding automation, journeys, asset management and deal/lead management. They all function as expected and desired.

Cons

As we haven't implemented all possible features, we can't determine if we're missing anything. What is always a bit limited is the reporting/insights options as we or our partner will always want something that isn't possible at that time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LaToya L.

Customer Experience Manager

Electrical/Electronic Manufacturing

### "Impartner Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2023

Our current Partner Locator is different from what we were originally promised, and I didn't like that we switched Implementation Specialist four times, with four different processes. Other than that, I'm happy with the product and glad I chose it over an alternative product I was being offered.

Pros

Impartner empowers our team to provide end-to-end solutions and work in unison to assist our partners.

Cons

We are working with our fourth Implementation Specialist. Though, I have to admit; she is my favorite!

Alternatives considered

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Reasons for choosing Impartner PRM

I attended Impartner Con'22 and learned about the product from people who were using it. \[sensitive content hidden\] flew in from England to meet me in person and explain the full solution.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Marsine P.

Customer Experience Specialist

Business Supplies and Equipment

### "Great CRM Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2023

Excellent experience so far. I always learn more after meeting with our assigned Rep \[sensitive content hidden\], she really listens and comes with solutions

Pros

Reporting and work flows work well and it integrates with Salesforce. We also were assigned a great rep \[sensitive content hidden\]. She is the best!

Cons

I would like to see a more customized training. It is kind of hard to navigate the training after the primary 3 courses.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reasons for choosing Impartner PRM

It was the fact that they listened to what we needed and showed us how we could get it done.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EY

Emily Y.

PRM System Admin

Computer Software

### "Impartner has been a great solution for us!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 8, 2023

Overall, we love using Impartner. It has a great ability to integrate with our other systems and allows us to create a one-stop shop for our partners. There are some limitations in some of the features, but Impartner support has been great at finding ways to make the product fit our needs despite some of those limitations.

Pros

I love the ease of use of Impartner and its integration capabilities. We are able to sync directly into Salesforce and integrate with many of our other systems.

Cons

There are little things missing in some of the features. For example, the Program Compliance Manager is limited in the fields you can segment on and the number of tiering structures a partner can be a part of. There is also a timeframe that limits our partner journeys. So overall, there are a few features that have some small limitations.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/120914/Impartner-PRM/reviews/)

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