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Pros
"Impartner has been a great solution for us!"
Overall: Overall, we love using Impartner. It has a great ability to integrate with our other systems and allows us to create a one-stop shop for our partners. There are some limitations in some of the features, but Impartner support has been great at finding ways to make the product fit our needs despite some of those limitations.
Pros: I love the ease of use of Impartner and its integration capabilities. We are able to sync directly into Salesforce and integrate with many of our other systems.
Cons: There are little things missing in some of the features. For example, the Program Compliance Manager is limited in the fields you can segment on and the number of tiering structures a partner can be a part of. There is also a timeframe that limits our partner journeys. So overall, there are a few features that have some small limitations.
"Impartner PRM works well for Partner Management"
Overall: Our CSM (Alex) is awesome. He is very helpful and will search to find answers.
Pros: The form builders are pretty easy to use and integrate well with Salesforce.
Cons: Training module has some areas that could be improved. For example, we've had troubles with quizzes getting stuck (just acts like its loading, but doesn't load). We would love to be able to put the modules in a specific order. Right now the first module seen is the one with the most recent update. We would rather have them in a specific order that doesn't change.