Gives sales organizations the ability to go beyond simply reporting the current state of sales activity to actively managing sales performance.
Great for smaller orgs but not designed for scale
Pros: UI, ease of use
Cons: Limited capabilities, lack of support
Overall: Our experience with the Cloud9 platform was that it met our needs in the beginning but as we started to grow they had difficulty meeting our needs. It also required a lot of customization.
Recommendations to other buyers: Things may have changed since the acquisition by Insidesales.com