WonderDoc

WonderDoc Chiropractic EHR

5 / 5 19 reviews

Who Uses This Software?

Chiropractic physicians, massage therapists, physical medicine practitioners


Average Ratings

19 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,295.00/one-time/user
  • Deployment
    Installed - Windows
  • Support
    Online
    Business Hours

Vendor Details

  • WonderDoc
  • www.wonderdoc.com
  • Founded 2005
  • United States

About WonderDoc Chiropractic EHR

WonderDoc simplifies chiropractic EHR. With innovative ways to manage your practice, you will lower overhead, increase collections and improve patient care. Built by chiropractors for chiropractors, WonderDoc is more functional, efficient and powerful. The logical answer to maximizing your productivity - WonderDoc.


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WonderDoc Chiropractic EHR Features

  • Appointment Management
  • Billing & Invoicing
  • Claims Management
  • EHR Certified
  • Outcome Assessments
  • Patient Account Management
  • Patient Records
  • SOAP Notes

WonderDoc Chiropractic EHR Reviews Recently Reviewed!

New to EHR but love this product.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I had only used one product before in school clinic. I had also played around with a friends Chirotouch some. The amount of value that comes with this product at this price point when compared to Chirotouch is unbeatable. Great product at an even better price. I would recommend all searching for a new EHR to really give this program a look.

Pros: The absolute best part of this product is the customer support. No matter how bad I would mess up the billing part (not my strong suit), would walk me through the easy corrections. He basically taught me the whole program in just a few online sessions and/or phone calls.

Cons: For me, the billing side but that says more for my accounting skills than the program. Also wish the manual was a little more in-depth for docs like me who are fairly new to EHR, although there are several videos available to help.

The Wonderdoc program is a great value. Our office enjoys using it for its ability to apply to our needs. My newest employee (who is the younger generation, lol) was able to effectively use it the first day, and actually taught us oldsters some functions

Jul 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Overall, we love the program, the price was very reasonable, customer support is great.

Pros: Being able to point and click for SOAP, and using prior treatment notes to auto- fill when applicable.

Cons: In our state we pay sales tax on product and the program doesn't add up the product, only the tax. Also, as an Acupuncturist , I want to have a page devoted to those notes.

Chiropractic Clinic

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We started using WonderDoc since 2015 and i has lifted my workload off my shoulders so much. No more writing or typing billing docs. just by a click of a button everything is generated and ready to print. I recommend WonderDoc to all clinical users.

Pros: how it generates receipts and reports and has alot of features.

Cons: It doesnt come with a clearinghouse.

This software is intuitive and actually fun to use!

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Narrative/progress reports are a beautiful "meat and potatoes" format which helps reach a higher level of presentation and professionalism. Thank you WONDERDOC! I spent 5 weeks worth of hours researching which software company to commit to for my needs. This is the one.

Pros: Because this software is so intuitive, I navigated through each area, customized my preferences, and entered notes on day one without any instruction! Also, there are training videos available that allowed me to train on my time at my pace. Furthermore, there is a FREE version available that is fully sustainable which means I can save money while I build the practice.

Cons: Other software companies try to say they are better. I've used them...there're not! I wish WONDERDOC was the one calling me versus the other inferior companies.

Needs work

Nov 01, 2016
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: Trying to take advantage of the Medicare reimbursement and create a more efficient practice at a reasonable price, I chose to invest my hard earned practice dollars into the purchase of the WonderDoc software. After the 30 day trial was complete, this is where my troubles all started. The system was not very customizable, there was not adequate training in using the software, and trying to get issues resolved was also a challenge. Once an update was made available, I frankly always cringed in not know what issue would arise from the update. For example changing the charges on claims already sent out. My practice lost thousands in claims payment because of issues with the claims generating process. I would never recommend this product to another provider, I wish I would have just invested the additional funds into a program that I had heard of and knew had success. Instead I decided to give the new guy on the block a chance, huge mistake.

Pros: Scheduling is good

Vendor Response

by WonderDoc on November 01, 2016

Thank you for your reply. We are sorry you had a disappointing experience with WonderDoc. Our support has always been and continues to be very responsive to all of our clients issues, training and setup. Additionally, WonderDoc has an extensive library of up-do-date training videos on our website along with a comprehensive user manual. The issue you mention with altering submitted claims is directly related to user input. In other words, it¿s impossible for WonderDoc to alter your claims after they are submitted without the user changing them. Had we know you had confusion with how the program submits claims, we would have cleared this up before losing $1000¿s of dollars. Jim Pamplin, WonderDoc Support

We LOVE our WonderDoc Chiropractic business software!

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We love the ease of use and profound detail for accurate comprehensive completeness EMRs of each file within WonderDoc. WonderDoc to enable us to record accurate fast efficient detailed records of our patient with the ease of generating clean easy-to-read and understand narrative, long and short daily notes and reports/billing to submit to the insurance and health care facilities. We admire WonderDoc as a vendor not only for its fantastic product, but also for the excellent ease of setting up a designated time slot for set up a call back from technical support on WonderDoc's home page. The support team really know their product and how to add or modify our installed software to cater to our specific needs and demographics. I used to use what I thought was a high-end chiropractic software named Quixote, and in my opinion WonderDoc is hands down a far superior product. I feel I am so fortunate to have came across WonderDoc and want all chiropractors to be able to enjoy what I feel is a #1 Top Rated Chiropractic Software. The vendor and staff are down to Earth real people that understand our needs and strive for excellence in all they do.

Cons: I cannot think of what we like the least about WonderDoc's excellent chiropractic software. We seem to love everything about it!

Recommendations to other buyers: Please try WonderDoc. I surely have recommended to all my peers and chiropractic colleages to try WonderDoc for trail at their office. I'm very certain that if you try it, you will love it and want to purchase WonderDoc.

Wonderdoc has made record keeping a quick and easy part of practice.

Jul 28, 2016
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love that accurate notes can be produced within seconds. Easy to navigate screens allow you to document segments adjusted, technique used and muscular imbalances with just a few clicks!

Cons: I haven't found anything to dislike. Any problems or troubleshooting issues have been addressed quickly and appropriately.

Recommendations to other buyers: Go through a trial run to see how user friendly it is.

Wish I would have discovered Wonderdoc a long time ago....

Jun 15, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: I was in search of an EHR program. After speaking with other colleagues I learned which programs not to buy. None of my colleagues had purchased Wonderdoc, and the only information I knew about it was what I learned off their site, YouTube, and maybe a generic Chiropractic software review site. After sending the vendor an email I received a response within 24 hours and I set up a short, low pressure demonstration (webinar). The software sold itself. I purchased it, and my daily SOAP note drudgery is reduced to the simplicity of playing a video game. It produces very good daily SOAP notes. The examination reports can be as detailed as you want them to be. I am using it on a touch based computer and the only regret I have is not finding Wonderdoc sooner. James, the vendor has been stellar. You deal with him directly with any questions or issues you might have. I would not hesitate to buy Wonderdoc

Cons: The only problem is that I regret not discovering Wonderdoc sooner.

Recommendations to other buyers: Speak to your colleagues and ask them what they think of their software a few years after purchasing it and then ask if they would purchase it again.

Great Product and Support!!!

Mar 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: I like that a practicing chiropractor made WonderDoc and that he is able to be reached to take care of technical issues. Updates to the program are sent through email and easily incorporated into the existing program. The program can be accessed remotely by Dr. Pamplin who is the creator of WonderDoc. With other programs, you will get a technician of that system.

Cons: At this time, there isn't anything that I dislike about this product.

Recommendations to other buyers: I recommend others to look at this system for its ease of use, intuitive actions, and customer support. It is very reasonably priced and changes are made for the better on a constant basis. I would recommend looking at how fast that notes could be taken and generated using this program.

Wonderdoc is a great software for chiropractic office

Feb 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: I love that it is very easy to use. If I have a question and need technical support I can actually call up the developer owner of the software anytime for help. He returns phone call right away unlike other software.

Cons: I have no complaints about this product other than my biller say it was hard to learn it at first in particular the billing section and writing stuff off.

Recommendations to other buyers: I have no other recommendation for other evaluating this software. And would recommend this software very much

I Love this product!

Feb 20, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that it is easy to use. I love the fact that whenever I don't know how to do something, the owner gets on the phone with me and helps me figure it out. I love the fact that there were some things I needed on it that are more than on the average EHR programs--muscles for ART® documentation, exams for sports chiropractic exams, and other related items. Jim followed up with updates and made them happen. The program itself, coupled with the great customer service are the two best things about Wonderdoc!

Cons: I don't know all of the tricks to making it more efficient for me. And I don't always have the time to figure that out. There are still things to add to make this program even better, but the company is new. It is growing and as it grows, improvements will be made to the product/program. I am very happy with this product, but only wish I had more time to figure out all the nuances.

Recommendations to other buyers: I have used MacPractice and ChiroTouch, and two others whose names escape me. Each program needs modification to suit a doctor's individual needs. Don't expect a program to fulfill everything you need at first glance. Look at it's potential and ask if you can you work with the developers/owners to make it suit your needs.

It has been a game changer for my practice

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
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Pros: The argument can be stated that many EHRs offer similar things and services. Wonderdoc is of great value for a small sized office, it's ease of use is unparalleled...almost a start and use program. I have been using it for almost an entire year and it has increased my confidence in patient care as I easily switch dates to see what was done on previous dates and connect with the patients as they seamlessly discuss their care. It has not gone 'down' since we installed it. It has not failed me yet.

Cons: My perception is that this is a smaller software company and as it grows, the support shall grow with it... However, I would like to point out that Dr. Pamplin has been on point with all questions and concerns since purchasing and installing it.

Recommendations to other buyers: Look into the Medicare compliance... I believe one of the selling points was whether this software was compliant with Medicare and it is...

Excellent Chiropractic EHR software

Nov 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Wonderdoc software is user friendly, creates excellent daily notes and narratives and saves a great deal of time with its one click entries. The billing and scheduling are easy to learn which makes transition to this system positive for the staff.

Cons: I have used this product since 2012 and have had a good experience overall.

Recommendations to other buyers: It is important to be sure the system is complete, government certified, cost effective and is user friendly for staff. Wonderdoc meets all of the above.

Great product

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast and easy chiropractic software; my soaps are done the same day usually within the visit and very user friendly

Cons: Medication lists are on two different screens requiring you to ask the same question twice

Recommendations to other buyers: this software is very user friendly and straight forward on how to use it

We love Wonderdoc!

Aug 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We love everything about Wonderdoc. The convenience of making appointments, setting up new patients, billing/claims, everything is a breeze. Wonderdoc is continuously doing updates to improve their program too! Whenever you need assistance they are just a phone call away. We couldn't of picked a better program to go with.

Cons: There isn't really anything that we don't like about this program. We have always found it easy to use, and if we ever had questions they were always answered within a phone call or email.

Recommendations to other buyers: I would highly recommend using wonderdoc. I have been with Peak Performance Chiropractic since we opened and we have always used Wonderdoc. We really have never had many issues with the program. Everything on Wonderdoc is easy to use, you can customize the setting to best suite your practice, and if you ever have any issues they are fixed asap.

Best value EHR on the market!

Aug 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: This product can do what more expensive companies can do for a better price. Medicare compliant and I used Wonderdoc to meet meaningful Use. The customer support is hands down the best. Built by a Chiropractor for Chiropractors.

Cons: I wish more people used the software because then you could compare different users.

Recommendations to other buyers: Try Wonderdoc before you try any other software. You will not be disappointed.

WonderDoc Review

Aug 18, 2014
4/5
Overall
3.5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the ease of use of the notes portion of software. Videos help with overall understanding of software.

Cons: The billing side a little more confusing to me. I haven't used it too much, though.

Recommendations to other buyers: Try the demos of all software you are interested in before buying.

Well worth the money and easy to use!

Dec 10, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's quick, easy to use, and very affordable. It can do what the big software companies can do. It's customizable, has awesome support, and is designed by a chiropractor.

Cons: I didn't know about this software years ago. It would have made life easier in my practice from billing to documenting.

Recommendations to other buyers: You do not have to spend a lot of money to be able to do the same things the big software companies promote.

GREAT SOFTWARE

Mar 27, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: EASY TO USE FOR A SMALL OFFICE BUT HAS UPGRAGES AS I GROW. I HAVE USED MANY DIFFERENT PROGRAMS IN SMALL AND LARGE OFFICES. THE COSTUMER SERVICE WAS GREAT BECAUSE I AM NOT A COMPUTER TECH I'M A CHIROPRACTOR. THE PRICE WAS ALSO VERY NICE FOR WHAT YOU GET.

Cons: NONE AT ALL.

Overall: GREAT PROGRAM WILL MAKE THINGS WORK MUCH QUICKER FOR ME.